\nYour Role: \nTenable is not only building great products and carving out a completely new category, but we are also building a world-class engineering culture, and committed to hiring the very best.\nWe are looking for a highly motivated Staff Software Engineer to join our award winning on-premise enterprise vulnerability management product Tenable.sc. Tenable.sc enables organizations to address the ever-evolving challenge of understanding and mitigating cybersecurity risk, while keeping data under their control.\nBuilt on leading Nessus technology, Tenable.sc <http://tenable.sc/> provides organizations with clear, actionable insights into their data with highly customizable dashboards, reports and workflows. Tenable.sc is also the keystone for Tenable Enclave Security – Tenable's private cloud vulnerability management platform, which runs in our customers' Kubernetes environments.\nYour Opportunity: \n* Lead and Influence: Lead the innovation, technical direction, and collaborate on the roadmap for the industry leading product to help take it to the next level\n* To raise the bar: We at Tenable are always looking to improve ourselves, our tech stack, and our product features. You will be able to promote clear and simple software designs while actively driving and coaching the team toward better practices and solutions\n* Collaborate: Work with engineers and leaders across engineering to develop best practices and knowledge sharing\n* Innovate: Introduce new ideas and new ways of approaching and delivering value to our customers. Have an appetite to challenge the status quo and the drive to affect technical, architectural and product-focused improvements that you identify\n* Grow Professionally: We provide an annual training budget to attend conferences, workshops, or further your education\n\n\nWhat You'll Need:\n* Must be a US Citizen\n* B.S. or M.S. degree in Computer Science or a related field\n* 8+ years of enterprise application development experience\n* 7+ years of experience with modern programming languages such as Golang, Java, Kotlin, etc.\n* Experience with a Relational Database Management System (such as PostgreSQL, MySQL, etc.): schema design, query optimization, performance tuning\n* Proficiency in designing, deploying, and managing applications in cloud environments using Kubernetes and Docker\n* Strong understanding of distributed cloud architecture patterns\n* Strong understanding of design patterns and data structures\n*  Proven ability to work independently and effectively in a distributed Agile team, an enthusiasm for working collaboratively, and to lead/drive projects across the engineering organization\n* Accountability for the behavior of your software in production\n* Experience coaching and leading mid-level and junior staff in the design, implementation, and execution of highly technical development projects\n* Application development experience on Unix/Linux\n* Experience designing and developing Restful API’s\n* Exposure to the full software development life cycle (SDLC):requirements analysis, design, estimation, development, QC and unit testing.\n\n\nAnd Ideally:\n* Experience migrating on-premise enterprise applications to a cloud-centric model\n* Experience with PHP and C is a plus\n* Experience with Linux operating systems, particularly Red Hat variants\n* Experience with network security systems is a plus\n\n\n\n#LI-LP1\n#LI-Hybrid \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, PHP and Engineer jobs that are similar:\n\n $42,500 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\n\n\nFinding the right place to grow your career isn’t (over) easy, so we’re here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you’ll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the “way things have always been done.” Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether you’re into our values, our brand, or our egg-cellent puns, we hope you’ll join our Crew and help us change the world 108 square feet at a time!\n\nAt Vital Farms, we are proud of our incredible stakeholders, and the diversity they represent from all areas and communities in which we operate and serve. We view this as a source of strength for us and your job is to help us make it even better.\n\nYour Role:\n\nThe Creative Operations Manager supports our in-house team of creatives who produce on-brand, strategic assets in support of our stakeholders (consumers, crew, farmers, customers and more). This role is pivotal in helping deliver great work to build the brand and ensure that our high-performing team delivers exceptional assets that resonate with our audience. \n\nThis person will help bring refinement and structure to the internal creative process by building and vetting creative briefs, managing multiple project timelines and deliverables, and acting as liaison between the creative team and the rest of the organization.   \n\nThis role sits on the marketing team, reports into the Creative Strategist, and has three direct reports (graphic designers).  \n\nWho you are: \n\nA highly organized and detail-oriented individual with exceptional communication skills, you're passionate about brand building and have a proven track record of managing successful creative projects. You have a knack for navigating complex workflows, balancing competing priorities, and maintaining strong stakeholder relationships. You're a natural mediator, excited by organization, project management, and fostering positive relationships. As a Creative Operations Manager, you'll skillfully balance creative freedom with strategic goals, ensuring projects meet deadlines, budgets, and requestor expectations while maintaining a collaborative and innovative environment. \n\nWhat You'll Do:\n\n\nCreative Project Management: Act as key point person and filter for all creative briefs while simultaneously managing multiple workstreams. Accountable for driving clarity in project goals, scope, details, timing, and budget. \n\nCreative Collaboration: Foster a collaborative environment between the creative team and stakeholders, effectively communicating project goals and requirements.\n\nProcess Improvement: Continuously refine our creative workflows and tools to optimize efficiency and productivity.\n\nCreative Tools Management: Manage and maintain our digital tools like Dropbox, Ziflow, Wrike, Canto, and Adobe Express. Tasks include optimizing for efficient storage and retrieval of creative assets, training team members on the effective use of these tools and streamlining workflows within them. \n\nTeam Leadership: Mentor and develop our talented team of graphic designers, providing guidance and support.\n\nQuality Control: Ensure that creative output meets high standards and aligns with brand guidelines, including proactively scrubbing evergreen assets and content to ensure most up-to-date information in support of evolving brand and business initiatives. \n\nVendor Management: Coordinate with external partners (designers, photographers, suppliers etc.) to facilitate project timelines and deliverables – creative assets, print materials, merchandise etc. \n\nBudget Management: Monitor and manage creative team budget.  \n\n\n\n\nWhat You Bring to the Table:\n\n\nBachelor’s Degree in Communications, Marketing, Advertising, Business Administration or related field\n\n3-5 years of experience in creative operations with a track record of project management, creative problem-solving, and process improvement\n\nPassion for ethical food and purpose-driven brands\n\nAbility to guide a team, foster collaboration and empathetically coach with an eye for execution\n\nExcitement for the creative process and a passion for brand-building  \n\nAn eye for detail and comfortable with routine work\n\nAbility to develop and maintain strong relationships with sound interpersonal skills as you’ll work with several stakeholders across the organization\n\nFormer management experience a plus but not required\n\nStrategic thinker who can demonstrate both analytical and creative problem-solving skills\n\nThrives in a fast-paced environment where you need to juggle competing priorities\n\nAbility to travel 1-2x a quarter for company meetings, team offsites, employee onboarding trips and other business needs \n\nYou’re no hero – You know the power of teamwork and celebrate the work of others before your own.\n\nYou give a sh*t – You believe in acting like an owner and making Vital Farms a place to be proud of.\n\nYou raise the standards – You know growth can be hard, but you strive to improve yourself and others each day.\n\nYou can walk in someone else’s boots – You seek to understand other’s viewpoints and think that you get to better answers by sitting on the same side of the table.\n\nYou don’t walk on eggshells – You’re not afraid to leave the bullsh*t behind and have honest conversations. \n\n\n\n\nWhat We Bring to the Table:\n\n\n* A fast-paced, energetic, remote environment with passionate people who are leading a movement to bring ethically produced food to the table.\n\n* Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few).\n\n* Generous retirement contributions: 401(k) + 3% Contribution from Day 1.\n\n* Annual bonus and equity grant (subject to business results and company approval)\n\n* Free eggs and butter, along with friends and family discounts.\n\n* Fun team SWAG that will make you the talk of the town.\n\n* Professional development opportunities and an amazing team dedicated to your growth.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Marketing jobs that are similar:\n\n $35,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\n\n\nFinding the right place to grow your career isn’t (over) easy, so we’re here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you’ll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the “way things have always been done.” Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether you’re into our values, our brand, or our egg-cellent puns, we hope you’ll join our Crew and help us change the world 108 square feet at a time!\n\nAt Vital Farms, we are proud of our incredible stakeholders, and the diversity they represent from all areas and communities in which we operate and serve. We view this as a source of strength for us and your job is to help us make it even better.\n\nYour Role:\n\nThe Systems Analyst - Make-to-Sell / Production Systems Support will be responsible for supporting and enhancing our manufacturing and production systems, ensuring seamless operations and effective integration across all relevant departments. The ideal candidate will possess strong analytical skills, deep technical knowledge of MTS processes, and a proactive approach to problem-solving. \n\n What You'll Do:\n\n\nProvide day-to-day operational support for Make-to-Sell and production systems. Support implementation of EDI enabled processes with customers and vendors\n\nMonitor system performance, troubleshoot issues, and implement solutions to ensure minimal downtime and maximum efficiency. (Application Programming Interfaces), messaging queues, and middleware platforms.\n\nCollaborate with cross-functional teams to resolve complex technical problems affecting production.  \n\nIdentify opportunities for system improvements, efficiency enhancements, and cost-saving initiatives.\n\nParticipate in the design, development, and implementation of system upgrades and enhancements.\n\nConduct thorough testing of new features and functionalities to ensure they meet business requirements.\n\nDevelop and maintain comprehensive documentation for system processes, configurations, and user guides.\n\nConduct training sessions for end-users to promote efficient and effective use of production systems\n\nProvide ongoing support and guidance to users on system functionalities and best practices.\n\nExtract and analyze data from production systems to generate meaningful insights and reports.\n\nImplement and maintain data integrity measures to safeguard sensitive information.\n\nStay current with emerging integration technologies, trends, and best practices, and evaluate their potential impact and relevance to the organization. \n\n\n\n\nWhat You Bring to the Table:\n\n\nBachelor's degree in computer science, information technology, or a related field; advanced degree or relevant certifications preferred.\n\n2 + years proven experience as a Systems Analyst or similar role, with a focus on Make-to-Sell and production systems.\n\nAbility to travel 25% for team meetings, company offsites, employee onboarding trips and other business needs   \n\nUnderstanding of manufacturing processes, including supply chain management and inventory control.  \n\nStrong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Proficiency in integration middleware platforms and tools\n\n Excellent communication and interpersonal skills, with a customer-focused approach.  \n\nAbility to work independently and as part of a team in a fast-paced environment.  \n\nYou’re no hero – You know the power of teamwork and celebrate the work of others before your own\n\nYou give a sh*t – You believe in acting like an owner and making Vital Farms a place to be proud of\n\nYou raise the standards – You know growth can be hard, but you strive to improve yourself and others each day\n\nYou can walk in someone else’s boots – You seek to understand other’s viewpoints and think that you get to better answers by sitting on the same side of the table\n\nYou don’t walk on eggshells – You’re not afraid to leave the bullsh*t behind and have honest conversations.  \n\n\n\n\nWhat We Bring to the Table:\n\n\n* A fast-paced, energetic, remote environment with passionate people who are leading a movement to bring ethically produced food to the table.\n\n* Competitive pay and benefits (Medical, Dental, Vision, and Paid Parental Leave, just to name a few).\n\n* Generous retirement contributions: 401(k) + 3% Contribution from Day 1.\n\n* Free eggs and butter, along with friends and family discounts.\n\n* Fun team SWAG that will make you the talk of the town.\n\n* Professional development opportunities and an amazing team dedicated to your growth.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Travel jobs that are similar:\n\n $140,000 — $200,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nDNA Genotek, a part of the OraSure family of companies, develops products that optimize ease of collection and provide superior samples. DNA provides proven performance for those requiring high-quality biological samples for nucleic acid testing. Our ability to positively affect change is powered by the innovative tools, services and diagnostics we deliver to the market. \n\n\nTogether with its wholly owned subsidiaries, DNA Genotek, Diversigen, and Novosanis, the OraSure family of companies provides its customers with end-to-end solutions that encompass tools, services and diagnostics. Our teams play a role in empowering people to discover healthier lives by creating effortless tests, collection kits, and services. \n\n\nIt’s first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick® platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse. \n\n\nOverview \nDNA Genotek products are marketed worldwide and support thousands of customers as they achieve breakthroughs in genomic and microbiome research, in diagnostics laboratories, in the pharmaceutical industry, in companion animal genomics and in personalized medicine.  \n\n\nReporting directly to the General Counsel, You will be the primary legal resource for our molecular collections and services business, comprised of our DNA Genotek (Canada), Diversigen (US) and Novosanis (Belgium) affiliates. \n\n\nWe are looking for a business-minded leader, a team player, and a problem solver. Our team values a collaborative mindset, a calm approach to challenges, and an ability to manage expectations up and down the organization. We are a legal department that seeks to build strong relationships across the company and to understand the challenges faced by the groups we support.\n\n\nPlease note, this is a fully remote position and can be based out of either the US or Canada. \n\n\n\nSnapshot of Responsibilities\n* Commercial – negotiate and review all contracts for our molecular business, including purchase agreements, distribution agreements, consulting and non-disclosure agreements, services agreements, material transfer agreements, licenses.\n* Employment - serve as primary lawyer for Canadian HR and employment matters and manage local employment counsel for our affiliates. Assist in the review and update of employee handbook and key HR policies. Support the preparation of employment, repayment, severance, and other employment related documents.\n* Intellectual Property - support intellectual property strategy and work closely with R&D teams to assess and manage company intellectual property.\n* M&A - assist General Counsel on business development matters as needed, including due diligence, contract drafting and transaction closing.\n* Compliance - support legal compliance function, including administration of the Code of Conduct, anti-kickback policy, and other policies.\n* Training - provide training to relevant functional areas to ensure broad understanding and adherence to legal risk parameters, contract terms and policies.\n* Department Efficiency - help drive efficiency by supporting the implementation of contact management tools and coordinate with General Counsel on management and development of contract templates.\n* Litigation - assist the General Counsel as needed with respect to handling and supervision of outside counsel for litigation matters.\n\n\n\nWhat You Bring\n* Member of the Bar in good standing\n* Law degree from an accredited law school in the US or Canada\n* 8-10 years of post-call experience in house or with a top-tier law firm\n* Comfort with commercial, corporate, employment and transactional matters\n* Understanding of US and Canadian law; other international expertise is a plus\n* Experience in the healthcare industry is a plus\n\n\n\n\n\nThe base salary range for this full-time position is $130,000 to $234,000 CAD. The range displayed on each job posting reflects the minimum and maximum base salary for the position, based on our defined salary pay ranges. Our ranges are broad to account for differences in roles, performance, experience, skillsets, education and business needs and individual pay is determined by a variety of factors. We offer a comprehensive Total Rewards package, as noted below.  \n\n\nThe OraSure family of companies encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate.  We apply a rigorous, consistent, and equitable standard to the assessment of all candidates, regardless of race, color, national origin, sex (including pregnancy), sexual orientation, gender identity, disability status, age, religion, veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong. \n \nWhat we have to offer: \n \n- Highly competitive Health, Dental and Vision Coverage for you, your spouse and your dependents  \n- Disability and Life Insurance Benefits  \n- RRSP plan with company-matching contributions \n- Generous paid time-off, including vacation days, sick days, additional company wide paid days offand personal days  \n- Maternity Leave and Parental Leave Coverage \n- Adoption benefit for parents adopting a child\n- Employee Referral Program– you may be eligible for a cash bonus if your referrals are hired  \n- Employee Assistance Program \n- Employee Service Recognition  \n- Annual Fitness Reimbursement  \n- Job-related Training Programs \n- Ability to participate in Teams, Committees, Events and Clubs  \n- Depending on the role you may be eligible to work in a hybrid environment or fully remotely  \n- Free Onsite Parking  \n\n\nPlease note, if the position you are applying for is a Contract position, some of the above listed components of the Total Rewards package may not apply. \n\n\nCulture, People & Community \n\n\nThe OraSure family of companies recognizes that the long-term health of our business is directly connected to the health of the planet, local communities and OraSure employees. As such, we have committees designed to address this, including: \n\n\n- LIVE IT Committee – committed to creating an environment that embodies our values  \n- All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and a mentorship program \n- Wellness Committee empowers colleagues to make critical decisions to improve and protect health \n- Sustainability Committee aims to minimize impact on the environment \n- Social Committee who organize and run events for both remote and onsite employees, to create connection and community \n\n\nAt DNA Genotek, we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, and record of offences (in employment), or any other characteristic protected by law with regard to any employment practices.  \n\n\nThe OraSure family of companies aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment, OraSure and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request.  If you require disability-related accommodation during the recruitment process, please contact Rebecca Zeleney at [email protected]. The OraSure family of companies will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. \n\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, Legal and Non Tech jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, Canada

\nThe OraSure family of companies empowers the global community to improve health and wellness by providing access to accurate, essential information. Our ability to positively affect change is powered by the innovative tools, services and diagnostics we deliver to the market. \n\n\nTogether with its wholly owned subsidiaries, DNA Genotek, Diversigen, and Novosanis, the OraSure family of companies provides its customers with end-to-end solutions that encompass tools, services, and diagnostics. Our 800+ colleagues play a role in empowering people to discover healthier lives by creating effortless tests, collection kits, and services. \n\n\nIt’s first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick® platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse.  \n\n\nOverview \nHere at the OraSure family of companies our innovative sampling tools, services and diagnostics unlock access to accurate, essential information that advances global health and well-being. Our products include molecular sampling kits for the genome and microbiome, cutting-edge services and analytics, rapid diagnostics for infectious disease, and tests for substance abuse.  \n\n\nThe Vice President, Product Management and PMO, will play a critical role in driving growth within OraSure Technologies Inc. This role will define and lead the development and execution of the product roadmap for the sample management and diagnostic portfolios. Through a team of professionals, the Head of PM will work to identify and quantify market opportunities, develop and vet product concepts and lead efforts to develop and commercialize the products. The Vice President will also work to establish and execute appropriate life cycle management plans including evolution of claims, COGS reduction programs, pricing analysis and line rationalization efforts. This role will work closely with the cross functional leadership team in the execution of these responsibilities. This role will ensure that business projects are executed effectively and efficiently. This role will operate in a player/coach model and may have direct responsibility for a specific product line, in addition to the oversight of the team. It is expected that the leader of this group will participate actively in corporate initiatives around mentorship, belonging and communication.\n\n\nPlease note, this is a hybrid position and can be based out of either our Bethlehem, PA or Ottawa, Canada, locations. \n\n\n\n\n\n\n\nSnapshot of Responsibilities:\n* Contribute to the delivery of annual revenue and profit targets through development of growth strategies and solid execution\n* Define the long-term vision for the segments and translate into actionable business plans. \n* Execute annual business plans and achieve annual business goals, both financial and strategic\n* Develop an innovation road map meeting the needs of the research and commercial markets\n* Working closely with the sales leadership, assess and evaluate the most appropriate distribution channels, geographies and markets \n* Develop and acquire the talent needed to execute the strategic plan\n* Working closely with supply chain, quality and regulatory, ensure continuity of supply, customer satisfaction and achievement of all quality standards\n* Working closely with Business Development, Strategic Alliances and internal strategy and innovation teams, identify, evaluate and acquire strategic assets \n* Work with quality, regulatory and other functions to continue to evolve organizational processes to achieve greater efficiency and speed\n* Develop and maintain relationships with key business partners that will enable the company to achieve its business and strategic objectives.\n* Participate, as directed by the CPO, in corporate wide initiatives including internal task forces, cultural initiatives, sustainability initiatives and others\n* Work closely with the Sr Director of Marketing in development of strategic marketing plans and execution of the growth strategies\n* Lead the Project Management Office, including establishing a PMO governance and operating model while ensuring strategic alignment of projects to corporate objectives\n* Travel as required for industry and partner meetings\n\n\n\n\nReporting To This Role:\n* Various Directors and Senior Directors leading Product Management for critical lines of business\n* Leaders of the Project Management Teams supporting our businesses\n\n\n\nWhat You Bring:\n* Bachelor's degree in Business or the Sciences is required. \n* Advanced degree in the Sciences, an MBA or equivalent business experience required\n* Significant experience (15+ years) in leading global product management, strategy, innovation, and/or strategic business planning in a related field, preferably with profit/loss accountability. All relevant experience will be considered. \n* Experience working in highly matrixed, complex organization with aggressive goals and timelines\n* Strong interpersonal skills and ability to work effectively with customers, government agencies, and all levels of team\n* Strong technical knowledge and ability to interact with scientific community, customers, research partners \n* Proven skills and senior level management experience in technical product management in a related field\n* Executive level operational experience including execution and achievement of annual plans and P&L ownership\n* Experience driving new product innovation from concept development to launch, in research and commercial markets\n* Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches\n* Team/talent development and leadership\n* Public company mindset with an affinity and appreciation for entrepreneurial culture\n* Executive level reporting and communication skills\n* Global experience\n* Experience in identifying acquisition targets and integrating them\n\n\n\n\nTravel Requirements:\n* Travel throughout the U.S. and Internationally\n\n\n\nQSR and ISO Standards:\n* Performs job duties and tasks in compliance with Company’s standards and specifications.\n* Ensures job duties and tasks conform to FDA and ISO regulations that apply to Company.\n\n\n\n\n\n\nThe OraSure family of companies encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate.  We apply a rigorous, consistent, and equitable standard to the assessment of all candidates, regardless of race, color, national origin, sex (including pregnancy), sexual orientation, gender identity, disability status, age, religion, veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong.   \n \n \nWhat we offer:  \n- Tiered Medical PPO, EPO, Vision and Dental coverage  \n- Disability and Life Insurance Benefits  \n- Generous 401K plan and company-matching contributions  \n- Highly competitive paid time-off  \n- Maternity Leave and Parental Leave Coverage  \n- Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired   \n- Employee Assistance Program \n- Employee Service Recognition  \n- Job-related Training Programs \n- Ability to participate in Teams, Committees, Events and Clubs \n- Depending on the role you may be eligible to work in a hybrid environment or fully remotely  \n- Free Onsite Parking \n\n\nPlease note, if the position you are applying for is a Contract position, some of the above listed components of the Total Rewards package may not apply. \n\n\nCulture, People & Community \n\n\nThe OraSure family of companies recognizes that the long-term health of our business is directly connected to the health of the planet, local communities and the OraSure family of companies employees.  \n\n\n- LIVE IT Committee – committed to creating an environment that embodies our values  \n- All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and mentorship program \n- Wellness Committee empowers colleagues to make critical decisions to improve and protect health \n- Sustainability Committee aims to minimize impact on the environment \n- Social Committee who organize and run events for both remote and onsite employees, to create connection and community \n\n\nAt the OraSure family of companies, we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law with regard to any employment practices.  \n\n\nThe OraSure family of companies aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment, the OraSure family of companies and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request.  If you require disability-related accommodation during the recruitment process, please contact Rebecca Zeleney at [email protected]. The OraSure family of companies will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. \n \n  \n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Sales jobs that are similar:\n\n $45,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBethlehem, PA

\nWho We Are:\n\nSmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.\n\nWe pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:\n\n\n* Integrity: Do the right thing. Especially when it’s hard.\n\n* Courage: Embrace the challenge.\n\n* Together: Build bridges and lift up your colleagues.\n\n\n\n\nJob Summary:\n\nThe Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits. Our unified technology platform provides real-time actionable insights that drives cost savings, powers clinical services and results in a brilliant customer experience. A unified technology platform exists nowhere in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. SmithRx delivers unmatched service quality and operational efficiencies that exceed all industry standards.\n\nAs a Senior Full-Stack Software Engineer, you will play a key role in the entire software development lifecycle from FE and BE design, build, test and maintain our SmithRx web product suite. You will work with Product and other stakeholders (Business, UX, QA, etc) and bridge the gap between UI/UX design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.  You will advocate and bring best practices/methodologies, coding standards and large-scale web application perspectives to our team.  We need our engineers to be versatile and driven, display leadership and ownership qualities, and be enthusiastic to take on new challenges as we continue to push technology forward.\n\nWhat you will do:\n\n\n* Taking the lead on designing, developing and maintaining SmithRx full-stack features with a strong depth of knowledge in JavaScript, React, GraphQL, and a compiled language (C, C++, Java, Go) while leveraging CI/CD to iterate quickly\n\n* Collaborate with stakeholders and technical leads to understand functional and technical feasibility to produce high-quality, performant, decoupled, and scalable code\n\n* Provide scope and risk estimates for system and feature builds by building technical design documentation\n\n* Continually apply software development best practices, design patterns, tools and technologies \n\n* Troubleshoot production issues by performing triages for issues that arise and performing root cause analysis to prevent future occurrence of issues.\n\n* Leverage AWS technologies, like Lambda and Fargate, to handle various types of jobs and batch processing  \n\n* Coach/mentor junior team members in their assigned engineering projects by reviewing and providing feedback on code developed, and performing design and code reviews\n\n* Be the cornerstone of a collaborative learning culture through knowledge sharing, mentorship, code reviews, and exploration of new frameworks and paradigms\n\n\n\n\nWhat you will bring to SmithRx:\n\n\n* BS or advanced degree in computer science\n\n* 5+ years of software development experience working on client-side and server-side applications\n\n* Expertise in JavaScript, a compiled language, GraphQL, React, HTML, CSS and various frameworks\n\n* Experience in a compiled language (Go, C or C++) and interpreted languages (Python, Javascript or React) is required\n\n* Proficiency with relational databases such as PostgreSQL, including schema design, SQL tuning, and database monitoring is required\n\n* Demonstrated experience designing and implementing scalable APIs; a solid understanding of design patterns, database design, and testing best practices.\n\n* Proven experience in software design, implementing reusable components or libraries, and ability to work on features with little supervision\n\n* Experience using Git in a professional environment\n\n* Experience in writing automated tests using testing frameworks such as Cypress or Selenium\n\n* Some industry experience with CI/CD pipeline, Docker, AWS platform, and Kubernetes\n\n* Understanding of typical web application, SOA and distributed systems architecture\n\n* Experience at a high-growth startup a plus\n\n* Positivity; non-dogmatic, team-first attitude\n\n* Flexibility; someone who is responsive and comfortable with ambiguity\n\n* Highly disciplined approach to software design and development and ability to work on features independently (accurately forecast delivery milestones and work with stakeholders to ensure that expectations are met)\n\n\n\n\nWhat SmithRx Offers You: \n\n\n* Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance\n\n* Flexible Spending Benefits \n\n* 401(k) Retirement Savings Program \n\n* Short-term and long-term disability\n\n* Discretionary Paid Time Off \n\n* 12 Paid Holidays\n\n* Wellness Benefits\n\n* Commuter Benefits \n\n* Paid Parental Leave benefits\n\n* Employee Assistance Program (EAP)\n\n* Well-stocked kitchen in office locations\n\n* Professional development and training opportunities\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, JavaScript, CSS, Senior and Engineer jobs that are similar:\n\n $50,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nPURPOSE OF THE POSITION\n\nThe Territory Sales Manager is responsible for identifying opportunities within an assigned territory and implementing strategies to capture market share in the region. Duties include leading an aggressive build-up of SMA’s market share by expanding business partnerships, highlighting value-add features, developing new relationships, partnering with and driving sales to/ and with our authorized channel partners. \n\nPRIMARY DUTIES / RESPONSIBILITIES\n\n\n* Build and maintain relationships with all Authorized Distributors within the assigned region/regions.\n\n* Identify market opportunities within an assigned region or regions, and develop strategies to penetrate those markets.\n\n* Prospect for and target solar installers with AD partners in assigned territory.\n\n* Increase SMA sales by building relationships with important installers, delivering value-added features, and increasing SMA portfolio share with installers through our AD partners.\n\n* Successfully execute a brand and messaging strategy that positions SMA as an industry leader in the alternative energy industry.\n\n* Initiate and implement strategic alliances with key partners through our authorized channel partners.\n\n* Make cold calls to current/potential customers and set appointments to discuss PV technologies.\n\n* Participate in residential PV conferences, as well as AD tradeshows and NEC code conferences and symposiums to encourage and influence the use and acceptance of SMA products and technologies.\n\n* Meet with AD partners and installers to promote the benefits of SMA technology and convert potential customers from competitors.\n\n* Serve as an SMA advocate and provide outstanding customer support.\n\n* Other duties as may be required or assigned.\n\n\n\n\nREQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)\n\n\n* A bachelor’s degree in a technical field with an emphasis in electrical or mechanical engineering is preferred.\n\n* Project management experience is a plus.\n\n* Experience working within a distribution channel is a plus.\n\n\n\n\nREQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)\n\n\n*  Two (2) to three (3) years of experience in renewable energy technologies or a related industry is preferred.\n\n* At least 2 years of experience in a sales or account manager role is required.\n\n\n\n\nOTHER SPECIALIZED SKILLS\n\n\n* Knowledge of strategic and quantitative analysis is preferred.\n\n* Knowledge of strategic selling principles and key account management are preferred.\n\n* Strong project management skills are preferred.\n\n* Excellent negotiation skills are preferred.\n\n* Strong organizational and communication skills are required.\n\n* Excellent presentation skills are required.\n\n* Proficiency in the English language, both written and verbal, is required.\n\n* German and/or Spanish language skills are a plus.\n\n* Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is strongly preferred.\n\n* Attention to detail and a high level of accuracy are required.\n\n* Ability to directly or indirectly influence people.\n\n* Ability to analyze and solve problems effectively.\n\n* Ability to work well independently.\n\n* A valid driver’s license and an acceptable driving record are required.\n\n* This position requires frequent domestic and periodic international travel.\n\n* Working in a matrix organization a plus.\n\n\n\n\n \n\nThe candidate must live in or be open to relocating to New York, New Jersey, Massachusetts or Connecticut.\n\nThe base salary range for this position is $75,000-90,000 + competitive bonus structure. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Sales jobs that are similar:\n\n $50,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRocklin, California, United States

\nWe are ExtraHop. We're on a mission to provide security teams with the intelligence they need to confront and stop advanced threats like supply chain attacks, zero day exploits, and ransomware attacks. Cyber attackers still have the advantage. We’re taking it back with creativity, intellectual curiosity, and a sense of humor. Are you ready to help us reclaim the upper hand?\n\nExtraHop Networks is looking for a highly-qualified Principal Corporate Counsel to help meet the needs of a fast-paced and rapidly growing enterprise cyber analytics company.  ExtraHop’s technology monitors our customers’ applications, networks, and other information technology to optimize performance and protect from cyber-attacks, with offerings in the cloud, on hardware and software on-premises, and with hybrid software-as-a-service deployments backed by advanced machine learning.  \n\nThe successful candidate will join our business-savvy legal team and be responsible for supporting commercial transactions for our worldwide direct and channel sales, professional services, and customer success teams.  In addition to negotiating large enterprise sales contracts with Fortune 1000 and Global 2000 businesses, this role will involve developing playbooks, policies, and training to scale our business and further improve transactional velocity while protecting the company’s interests and value. This role will assist the Chief Legal Officer in advising the business on compliance and regulatory issues and assist in enabling all business on an international scale.\n\nRESPONSIBILITIES\n\n\nDraft and negotiate a wide variety of commercial contracts, including agreements relating to hardware sales and subscription, technology licensing, marketing, professional services, and direct and indirect distribution.\n\nProvide project management, implementation, and training in key areas.\n\nCollaborate with the company’s sales, channel, and customer success teams to understand and ensure consistency of agreement terms with the company’s business, financial, and risk management objectives.\n\nRespond promptly to requests for legal advice from internal clients, summarizing and communicating legal concepts that business people can use.\n\nAdvise management and other internal clients regarding legal and business issues, including identifying, managing, and communicating risks and opportunities associated with specific agreements and business objectives and initiatives.\n\nContribute to ongoing process improvement and problem-solving by the legal department.\n\nConsistently anticipate, provide timely evaluation and guidance of, and propose mitigation strategies for potential risks in contractual, regulatory, compliance, financial and legal areas.\n\nHandle other various legal and ad hoc projects as necessary.\n\n\n\n\nQUALIFICATIONS\n\n\n4+ years of relevant legal experience drafting and negotiating a wide range of commercial contracts, with strong attention to detail.  In-house experience preferred; compliance experience a plus. \n\nAbility to understand complex contractual issues, assess risk, and provide concise business-focused legal advice. \n\nStrong organizational skills and the ability to prioritize and manage several simultaneous projects with tight deadlines.\n\nAbility to lead projects with minimal supervision.\n\nExcellent interpersonal skills, business judgment, strategic thinking, and superior work ethic.\n\nHighest integrity and ethical standards.\n\nStrong academic credentials and membership in one state bar are required.\n\nExperience negotiating data privacy and data security agreements, or government contracting a plus.\n\nAbility to work in team settings; common sense and a good sense of humor required. \n\n\n\n\nABOUT EXTRAHOP \n\nCyberattackers have the advantage. ExtraHop is on a mission to help you take it back with security that can’t be undermined, outsmarted, or compromised. Our dynamic cyber defense platform, Reveal(x) 360, helps organizations detect and respond to advanced threats––before they compromise business operations. We apply cloud-scale AI to petabytes of traffic per day, performing line-rate decryption and behavioral analysis across all infrastructure, workloads, and data-in-flight. With complete visibility from ExtraHop, enterprises can detect malicious behavior, hunt advanced threats, and forensically investigate any incident with confidence.\n\nExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. In 2020, we’ve already been named a “Best Place to Work” by Inc., Computerworld, BuiltIn Seattle and Seattle Business Magazine, and we’ve been named to Wealthfront’s Career-Launching Companies list for the last four years. Forbes named ExtraHop to its 2020 AI 50 List, as well as the list of “20 Best Cybersecurity Startups to Watch.” In 2019 and 2020, JMP Securities put ExtraHop on its Elite 80 List as one of the most strategically positioned private companies in the cybersecurity industry. SC Media has named ExtraHop an Industry Innovator for enterprise network detection and response for the past two years.\n\nWe offer compelling benefits* to our employees, including:\n\n\nHealth, dental, and vision benefits\n\nGenerous Paid Time Off and Holidays + Paid Volunteer Time \n\nFSA and Dependent Care Accounts + EAP where applicable\n\nEducational Reimbursement \n\n401k with employer match or Pension where applicable\n\nPet Insurance (US only)\n\nGenerous Parental Leave\n\n\n\n\n*Benefits outside of the US vary by region.\n\nWe are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success. \n\nWe are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.\n\nOur people are our most important competitive advantage, leading the charge against nation-states, cyber criminals, and insider threats.\n\nReady to join us?  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to C, Legal and Sales jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity. \n\nWe are headquartered in Philadelphia, PA, with offices in Ambler, PA; Somerset, NJ, Raleigh, NC, and Pune, India. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.\n\nThis customer-facing role serves as the main driver of the communication between large enterprise customer accounts and IntegriChain. Reporting to the Senior Manager, Customer Engagement Operations, this individual will be responsible for business analysis, relationship management, and project/program management for our customers in adherence with our service-level agreements (SLAs), and will support multiple customers/implementations simultaneously. The Customer Engagement Manager will manage a portfolio of customers that have made a significant investment in IntegriChain’s products and services, and could have highly customized and complicated deliverables. \n\nThe position requires crisp account management and program management skills: managing expectations, making and meeting commitments, developing and driving internal adherence to project plans for customer deliverables, always delivering work of utmost quality on time, and communicating effectively, both internally and externally, throughout all investigations and projects. \n\nThe ideal candidate has a desire to establish an immediate rapport with our customers, help them solve business problems with our tools, and earn their trust with timely responses and excellent partnership. The right type of personality in this role is that of a people-person with a natural desire to succeed and drive portfolio growth, ensuring that customers heavily invested in our Data Products offerings see the value of their partnership with IntegriChain. The role requires the ability to lead internal project teams and provide training and mentorship to team members.\n \nIt’s a thrilling time to join the Customer Engagement team. The practice represents IntegriChain’s obsession with continuous improvement and our passion for delighting customers. This team owns reacting to customer needs most certainly, but also leads driving usage and adoption, training customers on how to get the most of tools, and onboarding them onto IntegriChain’s solutions. The team also is going deeper into establishing what are each customers’ key performance indicators (KPIs) that allow IntegriChain to demonstrate value. A new, formalized Customer Satisfaction Survey program lives with this team, and with it, we’ll track our progress by surveying customers regularly and formally, and using their feedback to strengthen our account service plans and our products. \n \nJob Description:\n \n●      Collaborate with Customer Success Analysts to provide front-line support to customers, including ownership of escalated customer data questions and issues\n●      Provide pharmaceutical Trade and Channel subject matter expertise to internal teams and external customers, including guidance/training on common industry pain points and insight paths within the IntegriChain channel solutions\n●      Coordinate, prepare, and lead regular customer business reviews for enterprise-sized accounts\n●      Ensure customer satisfaction scores remain at or above the company defined standard for assigned accounts, with demonstrated improvement to NPS score year over year\n●      Develop and implement an action plan to address any areas in need of improvement\n●      Enhance ongoing data processing and deliver efficiencies through critical analysis of data architecture and usage via applied continuous improvement\n●      Drive process flow analysis and process redesign when applicable\n●      Build customer relationships with C Level executives and stakeholders\n●      Understand each assigned customer’s business needs and pain points, act as our advocate to explain the value IntegriChain services provide, and drive usage of the products to which the customer subscribes across separate teams within our customers\n●      Manage the timelines, change requests, and status reports of projects for all customer levels\n●      Proactively communicate and escalate customer churn concerns, and lead development of action plans to address concerns\n●      Develop, document, train and update processes as they relate to the customer\n●      Collaborate with subject matter experts, developers and QA teams to manage delivery of newly defined analytics and reports from start to finish\n●      Elicit requirements and produce/document a detailed project plan to match customer requirements and acceptance criteria for custom deliverables and enhancements\n●      Participate in training, documentation and delivery efforts in concert with other project team members\n●      Define, document, and gain customer approval for new and enhanced report requirements to provide analytical, reporting and data mart structures that enhance data visualization\n●      Train internal Operations and Sales staff on new offerings and feature enhancements\n●      Perform necessary analysis and suggest and/or develop data models and corresponding metadata definitions for the enterprise environment and all associated data marts\n●      Evaluate and recommend new technologies or process change that will enhance the current environment or provide greater business advantage\n●      Drive customer awareness of and solicit feedback for IntegriChain initiatives affecting product design and usage, acting as the customer’s voice in Product roadmap planning, feature design, and decision making\n●      Provide guidance and training to team members acting as secondary support on your accounts\n●      Propose process improvements that eliminate toil within the department\n \n \nQualifications:\n \n●      3+ years experience working with Pharmaceutical Channel & Trade data\n●      Strong knowledge of Channel EDI 852 data and Distribution Service Agreements\n●      Knowledge of EDI 867 detailed sales reporting and chargebacks is a bonus\n●      3+ years in a customer-facing role, preferably in a customer engagement or success capacity\n●      Demonstrated success in developing relationships with colleagues and customers\n●      Experience providing customer demos, trainings, and fielding questions on-the-fly\n●      Experience developing and communicating technical specifications documentation\n●      Experience developing project plans, eliciting customer requirements, and managing the progress of multiple cross-functional initiatives at the same time\n●      Demonstrated ability to collaborate and communicate at all levels to get critical work done\n\nTechnical Proficiencies:\n\n●      One or more BI platform(s) such as Spotfire, Cognos, Business Objects, etc.\n●      Querying tables using SQL\n●      Microsoft Windows and Microsoft Applications including Excel\n●      Strong analytical, problem solving, organizational, and administrative skills\n●      Experience providing coaching and feedback to team members\n●      Excellent problem solving and troubleshooting skills to perform root cause analysis\n●      Ability to work independently, as well as a team member, in a dynamic, fast-paced, and deadline-oriented environment\n●      Excellent verbal and written communication skills\n●      A self-starter mentality, passionate about ensuring a positive customer experience\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to C, Microsoft, Senior and Sales jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - Anywhere (US Based)