\nAt Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.\n\n\nAnchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.\n\n\nThe company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. \n\n\nAtlas (https://www.anchorage.com/platform/settlement) is Anchorage Digital’s innovative settlement network. It makes it possible for clients to settle crypto and dollars safely between one another, decreasing counterparty and operational risk and increasing capital efficiency.\n\n\nAs a Product Manager, you will own and drive elements of our Atlas suite of products to increase value to customers and drive adoption. This is your chance to be at the forefront of a transformative movement, influencing the way institutions engage with cryptocurrency and propelling the industry into a new era of innovation and growth. Join us in building the future of finance with cutting-edge products that will set the standard for crypto adoption by institutions!\n\n\nThe ideal candidate is a proactive problem-solver, a self-managed individual who has the ability to significantly drive new initiatives, ensuring the seamless integration of crypto into institutional landscapes.\n\n\n\nTechnical Skills:\n* Leverage deep product, market, and industry knowledge to make informed product decisions and prioritize roadmap initiatives\n* Skillfully execute product management processes with a clear understanding of the why behind them.\n* Partner closely with engineering and design teams to drive product development and run ceremonies.\n* Identify and proactively resolve project blockers to maintain momentum\n* Balance technical debt management with new feature development to ensure long-term product health\n\n\n\nComplexity and Impact of Work:\n* Drive product strategy independently for a critical Anchorage product.\n* Take full ownership of product roadmap development and execution\n* Lead and influence cross-functional stakeholders effectively to achieve product objectives\n* Drive successful outcomes through effective leadership of the PDE (Product, Design, Engineering) team\n* Identify and solve complex problems independently while maintaining strategic alignment\n\n\n\nOrganizational Knowledge:\n* Develop and maintain deep understanding of Anchorage's business model, strategy, and organizational priorities\n* Collaborate with stakeholders across the organization to build relationships and drive product initiatives\n* Define and align team goals with Anchorage's top-level strategy and objectives\n* Work towards influencing broader organizational strategy through product expertise\n\n\n\nCommunication and Influence:\n* Proactively communicate product goals and status updates throughout the organization\n* Lead coordination and collaboration across Product, Design, and Engineering (PDE) teams\n* Educate team members on products and client needs\n* Drive consensus and shared understanding through clear communication and engagement\n\n\n\nYou may be a fit for this role if you have:\n* You have 2+ years of relevant product management experience\n\n\n* Demonstrated success as a product manager in the fintech or cryptocurrency industry, with a proven ability to drive high impact products from concept to market leadership.\n* Practical, applied knowledge of banking and capital markets, drawn from significant relevant experience in tradfi capital markets, including OTC and exchange trading, settlements or clearing\n* You have a background in engineering, equipping you with the acumen to effectively collaborate with technical teams to solve problems.\n* You have a solid grasp of the underlying technologies used in digital asset management, such as blockchain and cryptographic security measures.\n* Your empathy and adaptability not only complement others’ working styles but also embody our culture of curiosity, creativity, and shared understanding\n* You are autonomous, with the ability to make informed decisions that align with our strategic goals.\n* You are deeply invested in optimizing the end-user experience and leveraging it to create business value.\n* You have excellent verbal and written communication skills.\n* You self describe as some combination of the following: creative, humble, ambitious, detail oriented, hard working, trustworthy, eager to learn, methodical, action oriented, and tenacious.\n\n\n\nAlthough not a requirement, bonus points if:\n* You have written your own smart contract or dApp.\n* You have built 0 to 1 products for financial institutions either as a PM or a developer.\n* You've seen and were emotionally moved by the musical Hamilton : )\n\n\n\n\n\n\nAbout Anchorage Digital: Who we are\n\n\nThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. \n\n\nAnchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.\n \nAnchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.\n\n\nProtecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, Finance and Legal jobs that are similar:\n\n $60,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

About the Role:\n\nThe Director of Vendor Operations plays a critical leadership role in Chime's Scaled Operations organization. You will be responsible for the strategic oversight and management of Chime's vendor partnerships that enable efficient and excellent member service experiences across our contact centers and back-office operations. This includes performance management, compliance, footprint strategy, and fostering a strong Chime culture within our vendor sites.\n\nThe base salary offered for this role and level of experience will begin at $168,570 and up to $238,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\nResponsibilities:\n\n\n* Develop and execute the long-term strategic vision and roadmap for Chime's vendor operations, aligning to our guiding principles of frictionless products, self-service capabilities, and excellent support experiences\n\n* Lead all aspects of the full lifecycle management of vendor relationships, including selection, contracting, integration, optimization, and potential transition/off-boarding\n\n* Drive continuous improvement of vendor performance through KPI management, root cause analysis, process standardization, and implementation of operational excellence initiatives\n\n* Collaborate closely with internal teams (member experience, product, workforce management, etc.) to ensure seamless integration and alignment of vendor operations with Chime's evolving business needs\n\n* Provide strategic thought leadership, insights, and recommendations to executive stakeholders on vendor footprint, capabilities, and overall operations strategy\n\n* Lead, mentor, and develop a hard-working team of vendor management professionals across operational analysis, partner management, and process excellence\n\n* Exemplify Chime's cultural values and ensure consistent delivery of superior member experiences through our vendor partners\n\n\n\nQualifications:\n\n\n* 15+ years of dynamic experience in contact center operations, vendor management, and operational strategy within high-growth environments\n\n* Consistent track record of leading and optimizing large-scale, global vendor operations while maintaining operational efficiency and cost optimization\n\n* Demonstrated ability to influence, negotiate, and maintain strong strategic partnerships with vendors and executive stakeholders\n\n* Excellent analytical, problem-solving, and decision-making skills with the ability to synthesize sophisticated operational data into actionable insights\n\n* Outstanding communication and leadership skills with the ability to inspire teams and drive organizational change\n\n* Willingness to travel domestically and internationally (~20%)\n\n* Experience within the fintech industry is a strong plus\n\n\n\n\nThis role demands a top-tier operations leader with deep expertise in leading and optimizing large vendor ecosystems in support of delivering seamless, elite customer experiences at scale. The ideal candidate will possess a unique blend of strategic vision, operational rigor, vendor management capabilities, and servant leadership.\nA little about us\n\nAt Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. \n\nWe created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.\n\nSo far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. \n\nWe’re uniting everyday people to unlock their financial progress—will you join us? \n\n*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.\nWhat we offer\n\n\n* 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote\n\n* 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit\n\n* 💰 Competitive salary based on experience\n\n* ✨ 401k match plus great medical, dental, vision, life, and disability benefits\n\n* 🏝 Generous vacation policy and company-wide Take Care of Yourself Days \n\n* 🫂 1% of your time off to support local community organizations of your choice\n\n* 🧠 Mental health support with therapy and coaching through Modern Health\n\n* 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents\n\n* 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.\n\n* 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\n\n* 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\n\n\n\n\nWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\n\nWe hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. \n\nTo learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \n\n#LI-AM1 #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Music, Travel and Non Tech jobs that are similar:\n\n $100,000 — $200,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\n📍London / UK Remote | 💰 £100,000- £140,000 + Benefits | Technology - Data  \nAbout us: \n\nWe’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.\n\nAt Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over four and half million customers in the UK, with over 100,000 new people joining every month. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals. \n\nWe have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics giving data scientists the head space to focus on more impactful business questions and analyses.Our data science mission is to Enable Monzo to Make Better Decisions, Faster.\n\nAbout our Data Team:\n\nWe're looking for a Data Scientist for our Operations Collective, excited to help build the bank of the future. You'll have the opportunity to work on an area that is the heart of how we work with our customers’ problems - and is full of data challenges: product and journey experiments, forecasting supply and demand, operational research, all to understand the biggest opportunities to improve how we serve our customers - matching customer problems to people who can solve them in the best way.\n\nWhat’s special about data at Monzo?\n\nAutonomy. We believe that people reach their full potential when you can remove all the operational obstacles out of their way and let them run with their ideas. This comes together with a strong sense of ownership for your projects. At Monzo, you will get full access to our data and analytics infrastructure. When you discover something interesting, there is nothing stopping you from exploring and implementing your coolest ideas.\n\nCutting-edge managed infrastructure. All our data infrastructure lives on the Google Cloud Platform, so you don't need to spend your time configuring or managing clusters, databases, etc. All of our infrastructure is designed so that we can have really high data quality, and spend most of our time using that data to support business decisions.\n\nAutomation. We aim to automate as much as we can, so that every person in the team can focus on the things that humans do best. As with all data science work, there’s some analysis and reporting, and as much as possible we encourage self-serve access to our data through Looker.\n\nYour day-to-day\n\n\n* Work in product teams with engineers, designer, product, user researchers to measure things that matter; design and analyse  A/B experiments to keep improving everything we do; offer actionable recommendations to stakeholders\n\n* Apply your expertise in quantitative analysis, data mining, forecasting and machine learning / operational research, to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product and operations strategy\n\n* Optimise our planning, scheduling and assignment of Monzo customer operations. Create forecasts of demand (customer problems) and supply (operations agents) to drive our hiring pipelines based on customer needs and skills. Coupled this with matching algorithms we to optimise our operations strategy to have right people solving the right customer problems at the right time\n\n\n\n\nYou should apply if:\n\n\n* What we’re doing here at Monzo excites you! You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well\n\n* You're operationally and commercially minded, can put numbers into business perspective\n\n* You’re as comfortable getting hands-on as taking a step back and thinking strategically\n\n* You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so\n\n* You're a team player whom your colleagues can rely on\n\n* You have solid grounding in SQL and preferably Python\n\n* You have experience in either conducting large scale A/B experiments, operational research algorithms, or complex forecasts\n\n\n\n\nThe interview process:\n\nOur interview process involves 4 main stages: \n\n\n* Recruiter Call\n\n* Initial Call \n\n* Final Interview\n\n\n\n* Business Fit/Collaboration\n\n* Case Study\n\n* Technical Interview\n\n\n\n* Final Decision\n\n\n\n\nOur average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on *hiring email*\n\nOne of our recruiters has written a blog on the process, for extra details, hints and tips please see Data Hiring at Monzo\n\nWhat’s in it for you:\n\n💰 £100,000 - £140,000 base salary + plus stock options \n\n✈️We can help you relocate to the UK \n\n✅We can sponsor visas.\n\n📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).\n\n⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\n\n📚Learning budget of £1,000 a year for books, training courses and conferences\n\n➕And much more, see our full list of benefits here \n\nIf you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.\n\nEqual Opportunity Statement\n\nWe are actively creating an equitable environment for every Monzonaut to thrive.\n\nDiversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.\n\nWe’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Cloud jobs that are similar:\n\n $40,000 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom