Planet is hiring a
Remote Customer and Partner Field Reference Specialist
\nWelcome to Planet. We believe in using space to help life on Earth.\n\nPlanet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.\n\nCustomers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our worldโs toughest obstacles.\n\nAs we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.\n\nWe have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.\n\nPlanet is headquartered in San Francisco, California, Earth.\n\nAbout the Role: \n\nWe are looking for a Customer and Partner Field Reference Manager to join our global field marketing team to help scale our work with regional customers and partners. Reporting to the Director of Global Field Marketing and Corporate events, this individual will manage the core operations of our reference program, including overseeing the reference database, project managing joint content creation, and driving program adoption. \n\n\nWorking closely with both the Customer Marketing and Channel/Partner Marketing teams to execute the global customer and partner strategy at the regional level, this candidate will thrive in a fast-paced and dynamic environment and work effectively cross-functionally with global teams (marketing, sales, customers, and partners) to increase references and availability of customer and partner representation in our field campaigns.\n\nImpact Youโll Own:\n\n\nManage an up-to-date reference database and library of customer success stories, partner stories, quotes, and resources\n\nClosely collaborate with sales, customer success, marketing, customers, and partners on promoting and growing the reference program \n\nWork globally while understanding and responding to specific regional field marketing needs \n\nProject manage the end-to-end reference request process of creation, review, approval, and promotion of content and assets\n\nManage vendors to ensure scalability and regional coverage\n\nRegularly communicate metrics of success and insights for improvement\n\n\n\n\nWhat You Bring:\n\n\n4+ years of experience in Product, Customer or Partner Marketing; Program Management; or Customer Success Management; experience with a customer reference program is a plus\n\nExcellent written and verbal communication skills \n\nExcellent project management skills with experience of driving deliverables with individuals inside and outside the organization\n\nCalm under pressure, with a knack for creatively overcoming obstacles\n\nAbility to work cross-functionally with global customers and partners while managing multiple stakeholders and workstreams\n\nBachelor's Degree required\n\nEnergy, tenacity, and drive!\n\n\n\n\nBenefits While Working at Planet:\n\n\nComprehensive Health Plan\n\nWellness program and onsite massages in specific offices\n\nFlexible Time Off\n\nRecognition Programs\n\nCommuter Benefits\n\nLearning and Tuition Reimbursement\n\nParental Leave\n\nOffsites and Happy Hours\n\nVolunteering Benefits\n\n\n\n\nSome Press About Us: \n\nOur CEO, Will Marshall featured on TED and featured in a Planet Blog\n\nโPlanet: Bringing Space Back Down to Earthโ\n\nTiny, privately owned satellites are changing how we view the Earth features in NBC News\n\nโPlanet And Rocket Lab Create Mission Patch To Honor Women In Aerospaceโ โPlanet Blog\n\nWhy we care so much about Belonging. \n\nWeโre dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. Thatโs why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion. If this job intrigues you, but youโre thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We donโt just fill positions, we aspire to fulfill peopleโs careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope youโre excited to come along for the ride. \nEEO statement:\nPlanet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. \nAccommodations:\nPlanet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the interview process, please call Planet's front office at 669-214-9404 or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.\nPrivacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\n\nCompensation (only applicable for Colorado applicants):\n\nThe base pay range targeted for this position in Colorado is: $60,300 - $122,000. This role is eligible for equity.\n\nThe actual offer, including the compensation package, is determined based on multiple factors, including experience, location, and other business considerations.\n\nPlanet is registered as an employer in many, but not all, states. If you are not able to work from a state where Planet is registered, you will not be eligible for employment. \n#LI-REMOTE\n#LI-AP1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing, Medical and Non Tech jobs that are similar:\n\n
$65,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States