\nWhat's in for you\n\n#ouroneteam\n\nWe are looking for a passionate Product Designer to help us explore and push the boundaries of our Accounts & Services ecosystem. \n\nThe Accounts & Services’ mission is to provide a secure and easy-to-use environment for our user's financial, gaming activity, and personal data. We have a broad range of design skills in the team and we pride ourselves on a strong culture of experimentation, creativity and accountability. \n\nIn this role, you will collaborate closely with a talented team of designers, researchers, UX copywriters, product managers and highly skilled development teams to build new experiences for millions of people around the globe.\n\nAs a Product Designer for Kaizen, you need to have a strong desire for personal development, understand user behavior, approach problems holistically and craft elegantly simple solutions to multi-faceted problems.\n\n \n#ourwayofworking\n\nWhat business as usual means:\n\nWe operate within a centralized model, providing services to the teams in need of our support. Our cooperation is framed between two-week sprints, resulting in a well-defined and documented design process. Plus, our business as usual does not only include velocity, designs, and tickets but also promotes the personal growth of all design members granting them access from Udemy Pro courses to Norman Nielsen certifications.\n\n \n\nWhat you’ll do\n\n\nCollaborate with a team of designers and researchers to explore, test and evolve cross-platform user-centric experiences;\n\nContribute to research that helps solve problems and drives successful, user-oriented design decisions;\n\nHelp us develop the visual style guides used by the Kaizen design team, like defining component libraries and building repeatable design languages in Figma; \n\nAnnotate design deliverables to ensure the design intent is communicated to the development team and sufficient detail is provided to support the implementation process;\n\nPromote our values and how we do things to the broader Product Design team as a proud, genuine Kaizener ambassador.\n\n\n\n\n \n\nWhat you should have\n\n\n2+ years of experience as a product or UX/UI designer.\n\nExperience with design & prototyping tools.\n\nComfortable with the iterative design process. \n\nAbility to quickly produce a great range of UX/UI concepts and ideas in a fast-paced environment.\n\nConfident working in an Agile environment and being part of a cross-functional team.\n\nFamiliar with relevant guidelines and design systems.\n\nCustomer empathy & desire to understand users’ needs and goals.\n\nA willingness to fail and learn.\n\nAn earnest, mature and ego-free attitude.\n\n\n\n\n \n\nEven better\n\n\nBasic knowledge of CSS & HTML.\n\nExperience with A/B testing and using data to inform design decisions.\n\nExperience with projects regarding banking or the fintech sector.\n\nMeticulous and organized by nature.\n\nDetail-oriented yet able to see the big picture.\n\n\n\n\n \n\n \n\nKaizen Gaming Perks\n\n🕑 Work from home & remote working options.\n\n🏃 A buddy will support you with your onboarding.\n\n💸Competitive salary package and bonus scheme.\n\n👩‍⚕️ Health and life insurance for you and your family.\n\n💰 Monthly allowance for lunch & commuting expenses.\n\n💻Nice rigs - 2.5K monitor, latest M1 macs, tons of RAM, fast SSD.\n\n📚 Udemy learning account & continuous training.\n\n⭐Clear career paths & a developmental 360° feedback framework.\n\n✈️ Relocation package and "Brain Gain" relocation bonus for Greek expats. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Game Developer, Design, Testing, CSS and Digital Nomad jobs that are similar:\n\n $60,000 — $115,000/year\n \n\n#Location\nAthens, Attica, Greece

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com\n\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\nMAIN PURPOSE OF THE ROLE\n\nThis role is responsible for engaging with the customer to understand capacity requirements and quality expectations and liaising with Language Services to ensure such requirements can be met. As part of ensuring adequate performance, the Client Quality Coordinator will monitor customer Objectives & Key Results (OKRs) and take necessary actions to ensure quality and on-time delivery targets are met.\n\nMAIN DUTIES\n\nMay own a portfolio of designated accounts and lead conversations with customers regarding quality while anticipating their needs, analyzing root causes, performing corrective and preventive actions, and escalation matters while maintaining client facing documentation. May support the preparation of clients audits and may define accounts quality programs with Quality Solutions input Is responsible for completion of tasks & responsibilities within the assigned functional group. May be managing a team or a group of external resources \nThe following is a non-exhaustive list of responsibilities and areas of ownership of the Client Quality Coordinator:  \n- In collaboration with Partner Engagement Manager, responsible for supplier alignment on accounts managed by Program Squad(s) on which they are assigned.\n- Monitor supplier’s performance on accounts managed by Program Squad(s) on which they are assigned.  Flag suppliers performing beneath client thresholds.  Supplier performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc.\n- Lead conversations with customers regarding quality while anticipating their needs, analyzing root causes, performing corrective and preventive actions, and escalation matters while maintaining client facing language quality relevant documentation relating to language quality. \n- Design and setup quality framework. Ensure maintenance of all language assets (glossaries, style guides, TMs, etc).\n- Communicate customer language & content type capacity needs to Language Services Team.\n- Engage Language Services team with requisite information necessary for recommendations of new or replacement resources for a client or program.\n- Customer point of contact for all language quality related matters.\n- Action when necessary to ensure quality SLA (client or Welocalize) is being met.\n- Act as escalation point for PMs when partners consistently miss deliverable due dates. Involve Language Services Team as needed.\n- Monitor and flag suppliers performing beneath defined thresholds on an account to Language Services Team.  Performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc.\n- Collaborate with Language Services Team to initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. If QIP is deemed unsuccessful, Language Services Team to inform Talent Procurement.\n- Ensure and execute and/or coordinate regular quality measuring for clients with LQA SLAs/commitments.\n- Perform Content Type Analysis as needed.\n- Ensure success of test translations by gathering and providing requisite information to - - Language Services team to carry out test translation process where needed.\n- Regularly prepare and present quality reporting to clients as needed.\n- Support the development of customer initiatives, internal initiatives, or new processes. - - Assess current processes to drive process improvements. \n- Where required, train suppliers on customer and customer-specific tools.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Excel, iOS, Software, Mobile, Engineer, Git, Education, Ads, Design, Web, React, Jira, Android, Digital Nomad, Cloud, Developer, Legal, InfoSec, Salesforce, Developer, DevOps, Backend, Travel, HTML, Marketing, Sales, Internship, Serverless, Apache, Medical, HR, SaaS, Golang, Analyst, Finance and SEO jobs that are similar:\n\n $70,000 — $120,000/year\n \n\n#Location\nGreece, Remote