\nWith unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.\n\n\nWho we are:  Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination\n\n\nAbout the US-GOV Cloud Operations Team:\n\n\nCloud Operations (CloudOps) at Icertis is responsible for Availability, Resiliency, Performance, Monitoring, Emergency Response, and Capacity Planning of the Icertis Software-as-a-Service (SaaS) application & related services. CloudOps also executes Identity & Access Management, Role-Based Provisioning, Upgrades, Deployments, and Change, Incident, and Problem management to drive faster time to market. This department plays a critical role in building & executing the cloud strategy as part of overall service delivery for the company. \n\n\nIcertis is continuing to generate significant demand in the US public sector and the US GOV CloudOps team is at the forefront of defining, implementing, and continuously monitoring cloud security strategies to meet the rigorous federal security compliance requirements, protect our customer’s assets, reduce risk, and to empower Icertis’ federal sales team.\n\n\n*This is U.S. based role with a U.S. citizenship requirement, applicant must reside in and work from the U.S *\n\n\nWe are looking for a self-motivated, growth-minded, and unabashedly detail-obsessed Principal DevOps Engineer to join our rapidly growing US GOV Cloud Operations team. This person will fill a critical role on the team, partnering with our Global DevOps team to deliver and scale impeccable cloud infrastructure and provide tooling and automation to improve and enhance our operation. The right candidate for this role is a knowledgeable automation expert who fluently speaks the language of SaaS (Software-as-a-Service) and PaaS (Platform-as-a-Service) products and technologies and who knows how to apply and adapt processes commensurate with the company’s size, culture, and strategic objectives through IaC (Infrastructure-as-Code) processes. This individual will be a passionate DevOps professional who is committed to secure SaaS service delivery and the success of our Azure Government customers. #LI-BP1\n\n\n\nWhat you will do:\n* Expert-level cloud engineer, with hands-on management of production and non-production cloud-based software solutions running on Microsoft Azure (Microsoft Government Cloud preferred) \n* Provide strategic technical strategy, solutions, architecture, and design diagrams, which follow best practices in cloud architecture \n* Deploy, configure, secure, and monitor various Azure services using Terraform, Ansible, and Azure DevOps pipelines\n* Employ innovative thought and automation to improve workflow, efficiency, productivity, and technology deployment\n* Ability to take a project or task from inception to completion understand when to escalate\n* Stay familiar with relevant current and future technologies and trends\n* Continuously maintain and/or improve the security of client environments and customer data\n* Monitor all production environments as a part of a 24x7x365 on-call rotation to ensure availability, resiliency, and performance meets our SLAs\n* Respond to monitoring alerts as received\n* Troubleshoot and debug C#/ASP.NET applications and/or PaaS service failures\n* Collaborate with customer services, professional services, project/program/product managers, and engineers to ensure that critical and time-sensitive projects run smoothly to achieve business outcomes\n* Create, update, and maintain documentation for systems, processes, procedures, and infrastructure configuration\n* Performs other job-related duties as assigned, such as assist with evidence collection during audits \n* This is an individual contributor role with title and salary based on experience \n\n\nWorking with the US Government:\n* Ability to meet Icertis, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Icertis Federal Cloud Background Check: This position will be required to pass the Icertis Federal Cloud Background Check upon hire/transfer and every two years thereafter.\n\n\n\nWhat you will bring:\n* 15+ years working across multiple industries delivering available, resilient, and secure infrastructures\n* 8+ years building, deploying, and supporting mission critical IaC cloud first infrastructures (Microsoft Azure Cloud, Microsoft Government Cloud preferred)\n* Hands-on automation creation experience with proficiency in PowerShell, Linux/BashShell, Terraform, JSON/YAML, and Ansible\n* Experience with automation of serverless and container technologies (Azure Function Apps, Docker, Azure Kubernetes Service (AKS))\n* Solid understanding and hands on experience designing, building, and supporting Azure DevOps pipelines\n* Strong Windows Systems, Linux Systems, Network administration, IIS administration skills\n* Strong understanding of cloud concepts, applications, storage, compute, and networking components\n* Solid C#, ASP.NET application coding and debugging skills\n* Experience with implementing monitoring of key indicators covering availability, diagnostic, performance, and logs\n* SQL Expertise with always-on, replication, performance, backup/restore, stored-procedures, schema, and query\n* Experience working in a scrum or sprint lifecycle using a work item/ticketing queue to manage work and communication\n* Should have a humble, customer-centric attitude, earning the trust of clients and everyone you meet\n* Should have great communication skills and does not mind taking ownership of issues for others and driving them to completion\n* Should have just as much passion for their business objectives as you do about the technology used to achieve those objectives\n* Identify, research, and drive true root cause for technical problems\n* You are a passionate, continuous learner who keeps up with the latest trends, technologies, and tools in the industry\n\n\nAdditional Qualifications\n* Azure Portal/Azure DevOps/Visual Studio/Azure Active Directory:\n* Experience and working knowledge with a range of Azure IaaS and PaaS services\n* Experience of working with Elastic Search, Kibana, Redis Cache\n* Comfortable using Azure DevOps (ADO), GitHub (Actions), TFS (Team Foundation Server)\n* Comfortable with Visual Studio and SQL Server Data Tools\n* Comfortable with basic DevOps concepts like CI/CD, and Infra-automation\n* Hands-on experience with Ansible and Terraform \n* Knowledge and experience with IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) processes and procedures\n* Experience with collaboration tools:  Microsoft Teams/SharePoint/ADO\n* Preferred familiarity (5+ years) with some or all the following Azure PaaS security resources:\n* Threat protection\n* WAF (Web Application Firewall)\n* Tenable Nessus\n* Microsoft Defender for Cloud\n* Static code scanning tools: Veracode\n* Open-Source scanning tools: Blackduck\n* SIEM (Sentinel), and Cloud Security Analytics\n* Security Operation Center\n\n\n\n\n$132,000 - $198,500 a yearPay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary and annual bonus target and an equity component is included in the compensation package.\n\nOur Commitments: Icertis is committed to:  \n \n●       Icertians (employees) and their family's physical, mental and financial health and wellbeing\n●       Turbocharging Icertians careers\n●       Making a social and environmental impact in our communities \n●       Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and \n suppliers\n●       Generous holidays including the 4th of July week off – paid \n●       Free professional and leadership coaching\n●       Annual personal development allowance \n \nWhat we offer:  \n \n●       Robust medical (physical & mental vision and dental benefits \n●       Employee assistance program (EAP) \n●       Equity (RSUs) and shared ownership in the company \n●       Generous 401K match \n●       Flexible work environment \n●       Paid maternity and paternity leave \n●       Generous holiday and PTO program\n●       CaaS (coaching as a service)\n●       Annual personal development allowance \n●       7 Days for Humanity – 7 paid volunteer days annually\n●       Global and regional DEIB steering committees, employee resource groups (ERGs) \n●       Global DEIB training programs and guest speakers throughout the year\n\n\nIcertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.\n \nBy submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)\n\n\nIcertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Redis, DevOps, Cloud, Sales and Engineer jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nDeep 6 AI is a fast-growing tech startup headquartered in Los Angeles, California looking for talented, dynamic team members who want to help shape our groundbreaking artificial intelligence platform. \n   \nWe are transforming and accelerating clinical trials, to help get life-saving treatments to patients faster and accelerate innovation in healthcare. To that end, we build a cutting-edge software suite that connects all clinical research stakeholders, from research teams to treating physicians, patients, and study sponsors on a real-time, real-world data SaaS platform, powered by AI.\n\n\nAs a Software Architect at Deep 6 AI, you will be at the forefront of designing and implementing cutting-edge software systems and applications. These systems will integrate machine learning, AI, and big data technologies, primarily using Java (Kotlin), Python, and CDK TypeScript. Your work will be instrumental in transforming clinical trials and enhancing healthcare solutions. \n\n\n\n\n\nWhat You'll Do\n* Architect and Innovate: Design and implement innovative and scalable software systems and applications that leverage machine learning, AI, and big data technologies. You’ll have the freedom to explore new ideas and drive the technical vision. \n* Lead and Collaborate: Drive architecture and design reviews, ensuring adherence to best practices and high standards of software development. Partner with cross-functional teams, including data scientists, product managers, and software engineers, to develop robust technical solutions that meet business needs. \n* Communicate and Advocate: Clearly articulate technical requirements and solutions to stakeholders and team members, fostering a transparent and collaborative environment. Advocate for best practices and new technologies that can benefit the team. \n* Evaluate and Recommend: Assess and recommend cutting-edge technologies, tools, and frameworks to enhance the performance, scalability, and maintainability of our software systems. Your input will be valued in shaping our tech stack. \n* Establish and Guide: Lead the effort to build standards into reusable and shared components, significantly improving the developer experience. Set and enforce development practices, standards, and guidelines to ensure consistency and quality across the team. \n* Review and Improve: Conduct thorough code reviews, providing constructive feedback to developers and promoting continuous improvement and adherence to standards. \n* Mentor and Support: Guide and coach software engineers, fostering their technical skills and alignment with the company's vision and strategy. Support their growth and development within the company. \n* • Monitor and Enhance: Continuously evaluate software systems to identify potential issues or areas for improvement and proactively address them. Your insights will help us build resilient and efficient systems. \n* Transition and Transform: Lead the migration from a Java monolith to a serverless, event-based architecture, ensuring a seamless and efficient transition while optimizing system performance and scalability. You’ll have the space to implement changes and innovate. \n\n\n\n\nAbout You \n* 10+ years of professional experience in software development, with a strong track record of architectural leadership. \n* Significant programming experience in Java (Kotlin), Python, and TypeScript. \n* Expertise in machine learning, AI, and big data technologies. \n* Proficiency with RDBMS (especially Postgres or MySQL), document databases, and key-value stores. \n* Deep knowledge of Elasticsearch and its integration. \n* Proficient in application monitoring and performance optimization. \n* Extensive experience with managed services in AWS, particularly with Lambda and other function-as-a-service (FaaS) solutions. \n* Proficiency in infrastructure-as-code tools, especially CDK (with Terraform as a nice to have). \n* Expertise with application monitoring tools like New Relic or Datadog. \n* Proven experience transitioning from monolithic to serverless architectures. \n* Mindset focused on shifting to cloud-native and serverless architecture and standards. \n* Mastery of web component frameworks such as ReactJS, Angular, or Vue. \n* Experience with Healthcare, HL7, or HIPAA applications. \n* Interest or experience in LLM and the latest AI technologies. \n\n\n\n\nTechnologies We Use\n* Java (Kotlin): Spring Boot, Hibernate \n* Python: Pydantic, SQLAlchemy, Moto \n* TypeScript: CDK TypeScript \n* AWS: Lambda, EC2, ECS, Amazon API Gateway, EventBridge, Step Functions, SQS \n* Docker \n* Infrastructure as Code: CDK, Terraform \n* Databases: RDS (PostgreSQL), Elasticsearch, DynamoDB \n* CI/CD: GitHub Actions \n* Monitoring: OpenTelemetry, AWS X-Ray, Datadog, Pendo \n\n\n\n\n\n$170,000 - $190,000 a year\n\nOur Culture   \nWe are a very collaborative group that is inclusive, fun, and hard-working. We appreciate the value in diverse backgrounds and experiences so that we can create the best product through different perspectives and ideas. Deep 6 AI welcomes remote work and has fully-remote teams throughout the country; we strive to create an environment where you can do your best work in the environment and location that is best suited for each individual. As a member of our team, you can expect to work with intelligent, curious, and motivated peers who value and respect your perspectives. Deep 6 AI is headquartered in Los Angeles and has employees nationwide.\n  \nBenefits   \nIn addition to competitive salary and a unique opportunity to thrive at a growing company, Deep 6 AI offers various formal benefits as well as a generous PTO plan which includes sick and vacation days, and as well as employer-paid medical, dental, vision, life insurance and long-term disability coverage. A 401k plan is available, too.   \n  \n \nThe above statements describe the general nature and level of work being performed in this job function. They're not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Deep 6.\n \nAt Deep 6, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Deep 6 is an equal opportunity employer.\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Java and API jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Pasadena, CA

\nTogether we're on a mission to power every property in the world and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Engineering Manager.\n\nAs an Engineering Manager at Cloudbeds, you will lead a remote team of Software Engineers to deliver frequent and high-impact value to our customers in over 150 countries.  In an agile and high-growth environment, you will work across departments to eliminate obstacles by continuously experimenting with new and creative ideas to optimize performance, quality, and communication. \n\nThis is an opportunity to be on the ground floor of a company completely transforming the world of travel technology. You will be an essential member of the team as we march toward our goal to power every lodging business in the world.\n\nLocation: Remote - US/Canada\n\nWhat You Will Do: \n\n\n* Manage a high-performing, agile software team in a rapidly growing, global organization.\n\n* Be a hands-on manager and be able to contribute to the codebase. Actively participate in coding and development tasks, contributing your expertise and technical skills to ensure the successful implementation of software solutions. Lead by example and be a role model for the team.\n\n* Conduct regular code reviews to ensure adherence to coding standards, best practices, and maintainable code. Work closely with the team to identify and address technical challenges and ensure high-quality deliverables.\n\n* Foster a collaborative and inclusive team environment. Promote effective communication, knowledge sharing, and cross-team collaboration to facilitate the successful execution of projects.\n\n* Set performance expectations and conduct regular performance evaluations for team members. Provide feedback, coaching, and mentorship to support their growth and development.\n\n* Identify opportunities for process optimization, automation, and efficiency improvements within the software development lifecycle. Implement best practices and establish scalable processes to enhance team productivity.\n\n* Partner closely with engineering, product, and leadership to facilitate project delivery.\n\n\n\n\nYou’ll Succeed With: \n\n\n* BS or MS in computer science or a related technical field\n\n* 7+ years of backend development experience (e.g. PHP or Java)\n\n* 2+ years of experience managing remote, international backend engineers\n\n* A passion for delivering value to customers via agile software development.\n\n* Excellent knowledge of SaaS software technologies, best practices, and design patterns\n\n* Excellent project management and organizational skills\n\n* Excellent time management, prioritization, and decision-making skills driving high-impact, rapid, and iterative change in a fast-moving environment\n\n* Excellent communication, documentation, and presentation skills\n\n* Experience with coaching and mentorship to elevate team performance\n\n\n\n\nNice to Haves:\n\n\n* Knowledge of Python, React, MySQL, Terraform\n\n* Experience programming or supporting applications in Amazon Web Services\n\n* Experience with service-oriented, micro-service, or serverless architectures\n\n\n\n\n#LI-REMOTE #LI-SD1\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, PHP and Backend jobs that are similar:\n\n $85,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nTogether we're on a mission to power every property in the world and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Engineering Manager.\n\nAs an Engineering Manager at Cloudbeds, you will lead a remote team of Software Engineers to deliver frequent and high-impact value to our customers in over 150 countries.  In an agile and high-growth environment, you will work across departments to eliminate obstacles by continuously experimenting with new and creative ideas to optimize performance, quality, and communication. \n\nThis is an opportunity to be on the ground floor of a company completely transforming the world of travel technology. You will be an essential member of the team as we march toward our goal to power every lodging business in the world.\n\nLocation: Remote - US/CA\n\nWhat You Will Do: \n\n\n* Manage a high-performing, agile software team in a rapidly growing, global organization.\n\n* Be a hands-on manager and be able to contribute to the codebase. Actively participate in coding and development tasks, contributing your expertise and technical skills to ensure the successful implementation of software solutions. Lead by example and be a role model for the team.\n\n* Conduct regular code reviews to ensure adherence to coding standards, best practices, and maintainable code. Work closely with the team to identify and address technical challenges and ensure high-quality deliverables.\n\n* Foster a collaborative and inclusive team environment. Promote effective communication, knowledge sharing, and cross-team collaboration to facilitate the successful execution of projects.\n\n* Set performance expectations and conduct regular performance evaluations for team members. Provide feedback, coaching, and mentorship to support their growth and development.\n\n* Identify opportunities for process optimization, automation, and efficiency improvements within the software development lifecycle. Implement best practices and establish scalable processes to enhance team productivity.\n\n* Partner closely with engineering, product, and leadership to facilitate project delivery.\n\n\n\n\nYou’ll Succeed With: \n\n\n* BS or MS in computer science or a related technical field\n\n* 7+ years of backend development experience (e.g. PHP or Java)\n\n* 2+ years of experience managing remote, international backend engineers\n\n* A passion for delivering value to customers via agile software development.\n\n* Excellent knowledge of SaaS software technologies, best practices, and design patterns\n\n* Excellent project management and organizational skills\n\n* Excellent time management, prioritization, and decision-making skills driving high-impact, rapid, and iterative change in a fast-moving environment\n\n* Excellent communication, documentation, and presentation skills\n\n* Experience with coaching and mentorship to elevate team performance\n\n\n\n\nNice to Haves:\n\n\n* Knowledge of Python, React, MySQL, Terraform\n\n* Experience programming or supporting applications in Amazon Web Services\n\n* Experience with service-oriented, micro-service, or serverless architectures\n\n\n\n\nCompensation: Depending on your skills and experience, you can expect your annual compensation to be between $180-230K.\n\n#LI-REMOTE #LI-SD1\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, PHP and Backend jobs that are similar:\n\n $85,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.\n\n\nAt the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.\n\n\nAs a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.\n\n\nJoin us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.\n\n\nThe Role\n\n\nVeeva is seeking a talented and motivated Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you are innately curious, have a penchant for problem-solving, and will play a crucial role in ensuring the reliability, scalability, and performance of our systems. Our mission is to protect, provide for, and progress the software and systems utilized by our product engineering teams.\n \nIdeal candidates have worked in enterprise software development or for a high-growth technology company.\n\n\n\nWhat You'll Do\n* Take responsibility for managing production and pre-production environments, security, change management, deployment, architecture, and tools\n* Perform root cause analysis for complex failures and offer modern solutions and tools\n* Analyze performance and ensure the applications (GitLab, Jira, Confluence, TestRail, Mattermost), hosted in AWS, meet the scalability and reliability needs of our internal teams\n* Work closely with Infrastructure, DevOps, Security, and product teams to stabilize, secure, and scale applications for continued growth\n* Automate deployment, monitoring, and incident response processes to enhance system reliability and performance\n* Continuously monitor system health, proactively identify issues, and implement solutions to ensure optimal performance\n* Identify and troubleshoot performance bottlenecks and reliability issues across the stack\n* Implement best practices for cloud-based infrastructure, ensuring security, scalability, and cost efficiency\n* You want to make the system better every day and are self-driven to learn all that is necessary to provide full-stack diagnostics and determine the root cause of problems\n* During an incident, lead the effort to triage and mitigate. You might need to perform periodic on-call duty if issues are escalated\n* Communicate effectively with engineering and infrastructure teams, and describe problems succinctly with sufficient detail\n* Engage in real-time communication during outages with both technical and non-technical audiences\n\n\n\nRequirements\n* Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience)\n* 3+ years of working experience as a DevOps or SRE engineer\n* Independent learner, curious to learn new technologies\n* Experience with AWS and container orchestration tools (e.g., Kubernetes)\n* Familiarity with infrastructure as code tools (e.g., Terraform, Ansible) and version control systems (e.g., Git)\n* GitLab system administration experience\n* Experience supporting GitLab including CI/CD processes and GitLab runners\n* Solid scripting skills; experience with Shell, Bash, Ansible, Python, Go, Ruby, etc.\n* Excellent problem-solving skills and the ability to troubleshoot complex issues under pressure\n* 3+ years of experience in relational databases with a mastery of SQL\n* Demonstrated history of incident management and leadership ability\n* Hands-on operational experience in a high-volume or critical production service environment\n* Effective communication skills across all levels — whether talking to individual contributors or executives\n* Experience with disaster recovery planning and implementation\n* Experience with performance tuning of databases and distributed storage systems\n* Ability to handle the periodic, on-call duty\n* Fluent in English – both written and verbal\n* We are looking for strong mentors with a proven record of making your team better\n\n\n\nNice to Have\n* Experience with serverless computing and serverless architectures (e.g., AWS Lambda, Azure Functions)\n* Knowledge of security best practices\n\n\n\nPerks & Benefits\n* Medical, dental, vision, and basic life insurance\n* Flexible PTO and company paid holidays\n* Retirement programs\n* 1% charitable giving program\n\n\n\nCompensation\n* Base pay: $65,000 - $115,000\n* The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.\n\n\n\n\n\n#LI-Remote\n\n\nVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.\n\n\nVeeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Serverless, Senior and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOhio - Columbus

\nDegreed India Engineering is looking for an experienced Full Stack Engineer who is excited about designing and implementing scalable solutions to join our team. In this position you will work collaboratively with all the engineers to implement reliable, robust and scalable solutions. You will exercise your judgment in determining and recommending the best solution based on business requirements, timelines, and other resource constraints. We value individuals who are lifelong learners and passionate about taking new challenges with a continuous improvement mindset.\n\nThis role will be based onsite in Bengaluru, India. After an in-office onboarding period, incumbents are expected to be available in office for a few days per week as part of hybrid work model.  Candidates will also be required to travel internationally 1-2 times annually for full company gatherings.\nDay in the Life\n\n\n* Deliver end-to-end implementation of new user-facing features and/or enhancements to existing features\n\n* Participate in troubleshooting production issues and work with the team to continuously evaluate and improve the quality, reliability, and scalability of our Degreed products\n\n* Craft Angular components and services with an eye for modularity\n\n* Conduct research, build proof-of-concepts, and participate in architecture/design discussions\n\n* Lead, motivate, and inspire your fellow engineering teams to drive toward the SecOps vision\n\n* Triage security issues found and allocate to the right functions to address them\n\n* Collaborate with peers to creatively solve problems and drive department-wide objectives\n\n* Work closely with the InfoSec team to support internal and external security audits, penetration testing and certification processes\n\n* Other duties as assigned\n\n\n\nWho You Are\n\nThere are only a handful of folks who meet all qualifications. We care more about hiring engineers that have a track record of shipping impactful, quality software than checking all the boxes. So, whether you meet all the qualifications or a partial set, we want to hear from you.\n\n\n* Bachelor's degree in Engineering, Computer Science, or a related technical field\n\n* 4+ years of software development experience with C#/.NET\n\n* At least 3 years Angular experience required - latest version preferred but not required\n\n* 3+ years of hands-on experience with cloud platform such as MS Azure or AWS\n\n* 1+ years of experience supporting security implementation in a cloud hosted environment in AWS, Microsoft Azure, or Google Cloud\n\n* Solid understanding of data structures and algorithms\n\n* You possess strong verbal and written communication, collaboration, and documentation skills\n\n* Experienced working remotely\n\n\n\n\n\n* Candidate must be based in Bengaluru, India.\n\n\n\nWhat Sets You Apart\n\n\n* Experience with Containers and Serverless architecture\n\n* 3+ years of experience in DevOps and/or security (SecOps) across web, mobile, and API applications\n\n* Strong knowledge and experience in designing and implementing security solutions in the cloud (MS Azure)\n\n* Previous SecOps / Application Security experience at an enterprise SaaS (software-as-a-service) company\n\n* You are a lifelong learner and passionate about learning new things and taking on new challenges\n\n* Proficient in tools like sonarqube, Veracode, GitHub Advanced security or similar SAST, DAST and SCA tools.\n\n\n\n\n\n \n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, InfoSec, Testing, DevOps, Serverless, Cloud, Angular, API, Microsoft and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India

\nLoop’s DevOps engineers have deep technical infrastructure skills in cloud technologies, observability, containerization, automation tools, and configuration management. Our projects and decisions are guided by two ultimate goals: to architect a resilient and secure platform, and to make our fellow engineers’ lives easier. \n\n\nThe DevOps engineers are the primary SME for building and maintaining common infrastructure required by all of Loop’s applications. Together with our sister-team, Developer Experience, we work to build a seamless developer environment to make development, deployment, and maintenance a frictionless experience for Loop’s Software Engineers. The Staff DevOps Engineer reports to the Director of Platform Engineering, works across DevOps, DevEx and Security, while partnering with Product Engineering. All teams within the Engineering Department - DevOps included - share the responsibility for ongoing operation of Loop’s applications (think monitoring and incident response).\n\n\nMembers of the DevOps team have a strong pull to leave the world (or at the very least, the software industry) better than they found it. They know how to interact with both empathy and confidence: when they feel strongly about their opinions they dig in their heels, but they also know how to help their peers truly shine. They are just as aware of and comfortable with their limitations as their strengths — bonus points if you can tell us the last time you brought down production and how you learned from it.\n\n\nWe’ve listed what to expect and where you’ll be spending your time. This is an indispensable role with us, so we’re looking for examples of when you’ve tackled similar challenges throughout your career. We’ve laid out the experience and skills that are important for your success. We appreciate that different humans solve problems in different ways, so we don’t expect you to fit exactly into a list of requirements.\n\n\nLoop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.\n\n\nOur tech stack: AWS Cloud (Kubernetes, Serverless architecture, Redis, Aurora, DynamoDB, and identity management), Docker, Laravel, Linux, PHP8, Terraform, CircleCI, ArgoCD, Elasticsearch, MongoDB, Node.js\n\n\n\nChallenge: Contribute to building the best ecommerce post-purchase platform in the market\n* Architect and lead comprehensive efforts to design, build and re-architect components to support our multi-tenant SaaS application.\n* Create technical vision that complements our platform and engineering operation to achieve Loop’s Product Development goals.\n* Define, manage, maintain, and sometimes completely overhaul continuous integration pipelines.\n* Set up, optimize, or modify infrastructure monitoring and alerting.\n\n\n\nYour experience:\n* 10+ years of hands-on experience leading, building, and maintaining large-scale distributed infrastructure and automating highly-available and resilient systems.\n* 5+ years of experience using Amazon Web Services or other Cloud Platforms.\n* 3+ years experience with containerization and scaling containerized infrastructure, including Kubernetes.\n* Prior experience as a software engineer working with large scale, multi-team agile frameworks.\n* You’ve led the implementation of observability or site-reliability efforts and steer engineering practice to increase quality and reliability.\n* You have proven success leading large scale re-architecture efforts and greenfield architecture implementations.\n\n\n\nChallenge: Contribute to the engineering practices Loop needs to be successful, focusing on scalability, security and reliability\n* Design and plan for minimal disruption, system security, scalability, cost efficiency and clarity to the engineering team.\n* Introduce and lead initiatives to implement department-wide architecture or infrastructure changes that require cross-team collaboration.\n* Share opinions about what best practices will help us scale effectively, and advocate for these with other engineering teams.\n* Collaborate with other engineers on new capabilities and tooling to continuously improve the value Loop provides merchants and customers.\n\n\n\nYour experience:\n* You have experience leading projects that resulted in over-arching infrastructure changes with minimal (or no) downtime and alignment across the organization.\n* Can give examples of actively incorporating good security posture in your projects, and have opinions about how to create a quality-driven development process.\n* Have a tried and true method for receiving requests from stakeholders, prioritizing them and managing expectations.\n* Your rollback plans are just as meticulous as your rollout plans.\n\n\n\nChallenge: Elevate the engineering culture at Loop\n* Present and speak to engineering teams on complex topics, articulating your vision and experience in a relatable way.\n* Proactively coach and mentor across the engineering team and know how to modulate your communication style to create an encouraging atmosphere for all of your teammates.\n* You lead with inspiration and by example so that other engineers aspire to work with you and learn from working with you.\n* You actively advocate for diversity and know how to create an environment where your teammates feel comfortable to shine.\n\n\n\nYour experience:\n* You have experience working directly with Engineering Managers and Staff Engineers as peers to scale teamwork and achieve results.\n* Can share specific examples of mentoring across all experience levels of engineers, helping the engineering organization grow together.\n* You made your role better than you found it by proactively creating and continuously improving expectations, tooling and processes.\n* You are able to share a few examples of when you’ve had to lean into tough conversations with your peers and managers, both giving and receiving difficult, but important feedback.\n\n\n\n\n$165,600 - $248,400 a year- We know that making decisions about your career and compensation is a huge deal. Because of that, we’re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. We’ve outlined some important information for you here, but please know there’s a lot more to compensation than we can cover in this job posting. - The posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future.- The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. - Great humans deserve great benefits. At Loop, you’ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.\n\n#LI-ST1\n\n\nIn a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.\n\n\nWe're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.\n\n\nWe take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.\n\n\nLearn more about us here: https://loopreturns.com/careers.\n\n\nYou can review our privacy notice here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Serverless, Cloud, Engineer and Ecommerce jobs that are similar:\n\n $60,000 — $102,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nABOUT THE COMPANY\nMilk Moovement is building a world-class team focused on getting the right milk to the right place at the right time. \n\n\nOur growing herd of employees is driven to provide our clients with the data they need to make critical decisions that impact their operations and ultimately your favourite dairy products. \n\n\nWho is Milk Moovement you might ask? We are a young VC-backed company with humble roots and massive ambitions to disrupt the dairy supply chain. We think differently, act nimbly, and always leave things better than we found them.  \n\n\nWe're expanding our team to further our mission. Find us out on Twitter, Instagram, LinkedIn (@milkmoovement), and our home page to learn more or hit “apply” below!\n\n\n\n\nTHE JOB\n\n\nMilk Moovement is seeking a Senior Full Stack Developer to join our Output team in developing and maintaining scalable enterprise SaaS applications that continue to revolutionize the dairy supply chain.\n\n\nThe Output team works to ensure that the right people get paid the right amount on time. As a large portion of our customers are farmer-owned co-ops, we need to administrate equity for those farmers. Our Output team focuses on pay implementation/nfrastructure, and reporting and the Milk Moovement shop. We’re hiring a Senior Full Stack Developer to join our team and primarily focus on making our technology as scalable and user-friendly as possible. Here are some examples of things you might do:  \n• Communicate directly with end-users to understand their business requirements and communicate those back to the development team as clearly defined technical requirements \n• Create and review scalable designs in collaboration with your Team Lead and stakeholders\n• Build and own core features of Milk Moovement application and act as a subject matter expert\n• Generate unit and integration testing on all code to ensure accuracy and efficiency\n\n\nYou will be part of a cross-functional team distributed across North America but with offices in Halifax and St. John’s. You should be comfortable coming to our offices if nearby, and not shy on Zoom and Slack if remote. \n\n\nWHAT WE ARE LOOKING FOR\n\n\nMilk Moovement seeks to have a diverse, inclusive, team-oriented, and curiosity-driven herd. Our technical team lives to find unique solutions to the challenges inherent to digital supply chains, and we expect you will be excited to do so as well. You must have extensive prior full-stack development experience with Javascript/Typescript, but experience working in the dairy industry is not required! We will teach you all there is to know about the industry beginning with our Dairy 101 course. It is definitely more complicated than you think and that is why we do what we do! You will likely have been building modern, web-scale applications for at least 4+ years, but we are more interested in the how rather than the how long. Previous experience working with AWS is required. \n\n\nWHAT ELSE\n\n\n• Extensive experience with Node, React, TS/JS, MongoDB\n• 4+ years working with production workloads in AWS, Serverless services such as API Gateway, Lambda, etc.\n• Strong sense of empathy to care deeply about customer problems and user experience\n• Analytical thinking skills and a data-informed approach to decision-making\n• Curiosity and passion to constantly be learning; we change fast, and we need our team to be able to change and learn fast\n• A passion for mentoring both on your immediate team and in the larger engineering team\n• Previous experience in transportation, logistics, finance, 3PL, or similar is a major plus\n\n\n\n\n\nWHAT WE OFFER\n🐮 Competitive salaries - we’re constantly reevaluating market trends to ensure we meet or exceed industry standards.\n🐮 Equity - Stock option plan on a standard 4 year vesting schedule with a 1 year cliff.\n🐮 Unlimited paid vacation and flex time - unlimited vacation can be vague and difficult to track; we strongly encourage everyone to take at least 2 weeks off per year plus public holidays. The rest is up to you.\n🐮 Health (mental & physical), dental, & HSA coverage across North America.\n🐮 Remote work environment - work from home or from one of our hubs in Halifax and St. John’s.\n🐮 Flexible hours - night owl or early riser? No problem.\n🐮 Tools - need the latest and great software to perform more efficiently? Ask and you shall receive.\n🐮 Quarterly culture events - trivia, robot building, hackathons, etc. We like to keep it fresh and exciting. \n\n\nABOUT OUR CULTURE\n🥛 We’ll drop everything to ensure our customers feel supported.\n🥛 Transparency is ingrained in everything we do.\n🥛 Respect is paramount.\n🥛 We win and lose as a herd - lessons learned are equally as important as the wins.\n🥛 We’re all in this together - our company wide thirst for knowledge is unquenchable.\n🥛 Want to learn a bit more about what makes us moo-nique? Check out our About Us page for company mission, purpose, and values.\n🥛 Did we mention we love puns?!\n\n\nHOW TO APPLY \nTo apply, please submit your resume through our Careers page. Don't forget to complete our Get To Know The Candidate form; we love hearing what your favourite dairy products are!\n\n\nWe always conduct remote interviews to ensure accessibility. This role offers flexibility based on your location and work preferences, and we'll collaborate closely with you because we recognize that each individual has unique circumstances.\n\n\nDon't meet every single requirement? Studies have shown that women and individuals from diverse backgrounds may hesitate to apply for positions unless they meet nearly every qualification. At Milk Moovement, we are deeply committed to enhancing our approach to creating a diverse, inclusive, and value driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we  encourage you to apply anyway. You may well  be the right candidate for this role or others!\n\n\nMilk Moovement is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Milk Moovement is committed to providing reasonable accommodations for individuals with disabilities during the application and interview process. If you require an accommodation, please notify your Recruiter. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, API and Senior jobs that are similar:\n\n $55,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHalifax, Nova Scotia

\nAs a Senior Customer Success Manager, you’ll partner with Solution Architects and Account Executives to help customers adopt Vendia’s innovative Universal Application platform. You’ll contribute to all stages of the customer’s buying and adoption journey, from preparing for success during pre-sales discovery and use case exploration through delivering success during post-sales onboarding and advising. You'll also help to define and refine the customer journey, based on experience unlocking key strategic accounts.  As an expert in both the customer’s business objectives as well as Vendia’s capabilities, you’ll be well positioned to help customers maximize Vendia's value proposition. \n\nWorking closely with a Solution Architect on every customer account, you’ll help customers work through challenges that could derail their adoption or limit usage and work with support teams in ensuring customer issues and questions are resolved.  You’ll routinely harvest product suggestions from your depth and breadth of customer engagements and communicate these back to the product management team, creating a feedback loop of product optimization that helps delight existing customers and opens new sales opportunities. Most importantly, you are the customer’s go-to point of contact to create a sense of trust and future of success by building on Vendia.\n\nVendia is seeking a Senior Customer Success Manager with extensive public cloud and/or Software as a Service (SaaS) experience. Qualified candidates will have spent many years in a customer-facing role enabling companies to adopt innovative offerings and industry best practices. You should be an exceptional communicator and organizer, and be comfortable in front of senior/executive level technical and non-technical customers. You should routinely produce compelling, technical collateral such as getting started guides and best practice whitepapers and use it to enable customer success.\n\nWe are a virtual company seeking U.S.-based employees who can operate within +/- 3 hours of the US Pacific Time Zone.\n\nAs a Senior Customer Success Manager, you will be responsible for:\n\n\nDesign and establish repeatable customer success processes, including repeatable approaches to engage customers and approach for collaborating with teams across Vendia\n\nGrow and develop customer success team members by creating aligned personal and team goals that establish a mature and influential customer success department\n\nLeading other customer success team members to ensure the success of the customer’s experience\n\nInfluencing intent to renew and expand through collateral, presentations, customer-specific TCO, and other analyses, and developing new ways to influence that intent\n\nLeading data-driven conversations to assist clients in performing projections related to cost, consumption, and return on investment\n\nDemonstrating relentless customer obsession, viewing customer success as your own, and advocating internally for customer features, capabilities, and needs\n\nBuilding organizational alignment by partnering with solution architect, sales, and marketing teams to create compelling content that accelerates buying decisions and positively impacts customers throughout their journey\n\nEngaging support and engineering teams to assist in addressing customer questions or issues, including tracking them through completion.\n\nImproving adoption rates and customer satisfaction by creating Getting Started guides, improving existing (and producing new) documentation where necessary to augment the engineering team’s outputs, and refining the overarching methodology for customer experience\n\nConduct regular touch points with customers for timely onboarding, understanding success criteria, and showcasing product evolutions\n\nProvide measurable success across key outcomes within focus: \n\n\n\nCustomer trust, sentiment, and net promoter score\n\nCustomer usage growth \n\nCustomer use case expansion\n\n\n\n\n\n\n \n\nMinimum Requirements:\n\n\n5+ years experience as a customer success manager, technical account manager, or technical consultant with direct customer-facing responsibilities using public cloud or SaaS technologies\n\nExperience in customer management, escalation management, and defect triage\n\nTrack record of success in growing customers through guiding them to increase product usage and identifying upsell/cross-selling opportunities \n\nAbility to plan projects, communicate status, and deliver results\n\n4 year undergraduate degree in a technical field or equivalent experience\n\nProfessional written and verbal communication skills\n\n\n\n\nPreferred:\n\n\nPrior experience at a startup or similar fast-paced environment, ideally with cloud-based applications, infrastructure services, and/or enterprise SaaS offerings\n\nTransparent work products, such as: published books or blogs on industry topics of interest; YouTube videos of public speaking engagements, such as conference presentations\n\nExperience supporting enterprise customers in one or more of: cloud operations, technical support, escalation management or IT consulting\n\n\n\n\n \n\nAbout Vendia\n\nVendia is the only real-time data cloud company that enables customers to free critical data stuck in traditional applications, data stores, cloud service providers, and other silos. We provide the undifferentiated services and infrastructure necessary to share data safely and securely. By combining serverless blockchains, ledgers, access control, smart APIs and more, Vendia delivers governance and compliance with industry standards, allowing companies to focus on what matters most: their customer experience.\n\nOur customers span industries – from automotive and food & beverage, to travel, hospitality, and not-for-profits. They use Vendia to solve challenging data sharing and data integration problems: real-time supply chain and logistics tracking, settlement of physical and digital contracts, consolidating the data needed to drive AI/ML inferencing, and more. Our employees helped create industry-changing services like AWS Lambda, DynamoDB, API Gateway, and many more. We are taking that expertise and continuing the tradition at Vendia. We build disruptive, innovative technologies that combine the best of Serverless, distributed ledgers, and massively scaled cloud-based services that deliver business value to our customers.\n\nVendia is a rapidly growing, minority-owned startup headquartered in San Francisco and Seattle, serving the needs of enterprises around the globe. Our recent $30M Series B investment has enabled us to accelerate our vision of multi-party data sharing, and we are growing rapidly. We embrace remote workers but also love interactive development. Our culture is dynamic, with a focus on rapid, iterative delivery and continuous learning from customer engagements. Most importantly, we are a "succeed or fail together" company - everyone here plays nicely with each other, a culture we’ve enshrined in our Kind Humans Policy, and a key requirement for all job applicants. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to iOS, Mobile, Senior, Engineer, Backend, Digital Nomad, Design, Cloud, Marketing, HR, Testing, Sales, Scala, SaaS, Serverless, API, Developer, Database Admin, Accounting, Ruby and Legal jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAs a Customer Success Manager, you’ll partner with Solution Architects and Account Executives to help customers adopt Vendia’s innovative Universal Application platform. You’ll contribute to all stages of the customer’s buying and adoption journey, from preparing for success during pre-sales discovery and use case exploration through delivering success during post-sales onboarding and advising. As an expert in both the customer’s business objectives as well as Vendia’s capabilities, you’ll be well positioned to help customers maximize Vendia's value proposition. \n\nWorking closely with a Solution Architect on every customer account; you’ll help customers work through challenges that could derail their adoption or limit usage and work with support teams in ensuring customer issues and questions are resolved.  You’ll routinely harvest product suggestions from your depth and breadth of customer engagements and communicate these back to the product management team, creating a feedback loop of product optimization that helps delight existing customers and opens new sales opportunities. Most importantly, you are the customer’s go-to point of contact to create a sense of trust and future of success by building on Vendia.\n\nVendia is seeking a Customer Success Manager with public cloud and/or Software as a Service (SaaS) experience. Qualified candidates will have spent multiple years in a customer-facing role enabling companies to adopt innovative offerings and industry best practices. You should be a strong communicator, exceptional organizer, and comfortable in front of technical and non-technical teams.\n\nWe are a virtual company seeking U.S.-based employees who can operate within +/- 3 hours of the US Pacific Time Zone.\n\nAs a Customer Success Manager, you will be responsible for:\n\n\nEnsuring the success of the customer’s experience by understanding their strategic goals and value drivers\n\nInfluencing intent to renew and expand through collateral, presentations, customer-specific TCO, other analyses\n\nLeading data-driven conversations to assist clients in performing projections related to cost, consumption, and return on investment\n\nDemonstrating relentless customer obsession, viewing customer success as your own, and advocating internally for customer features, capabilities, and needs\n\nBuilding organizational alignment by partnering with solution architect, sales, and marketing teams to create compelling content that accelerates buying decisions and positively impacts customers throughout their journey\n\nEngaging support and engineering teams to assist in addressing customer questions or issues, including tracking them through completion\n\nImproving adoption rates and customer satisfaction by creating Getting Started guides, improving existing (and producing new) documentation where necessary to augment the engineering team’s outputs, and refining the overarching methodology for customer experience\n\nConduct regular touch points with customers for timely onboarding, understanding success criteria, and showcasing product evolutions\n\nProvide measurable success across key outcomes within focus: \n\n\n\nCustomer trust, sentiment, and net promoter score\n\nCustomer usage growth \n\nCustomer use case expansion\n\n\n\n\n\n\nMinimum Requirements:\n\n\n3+ years experience as a customer success manager, technical account manager, or technical consultant with direct customer-facing responsibilities using public cloud or SaaS technologies\n\nTrack record of partnering with customers to increase product usage and identifying upsell/cross-selling opportunities \n\nExperience in customer management, escalation management, customer support, and defect triage\n\nAbility to plan projects, communicate status, and deliver results\n\n4 year undergraduate degree in a technical field or equivalent experience\n\nProficient written and verbal communication skills\n\n\n\n\n \n\nPreferred:\n\n\nPrior experience at a startup or similar fast-paced environment, ideally with cloud-based applications, infrastructure services, and/or enterprise SaaS offerings\n\nTransparent work products, such as: published books or blogs on industry topics of interest; YouTube videos of public speaking engagements, such as conference presentations\n\n\n\n\n\nExperience supporting enterprise customers in one or more of: cloud operations technical support, escalation management or IT consulting\n\n\n\n\n \n\nAbout Vendia\n\nVendia is the only real-time data cloud company that enables customers to free critical data stuck in traditional applications, data stores, cloud service providers, and other silos. We provide the undifferentiated services and infrastructure necessary to share data safely and securely. By combining serverless blockchains, ledgers, access control, smart APIs and more, Vendia delivers governance and compliance with industry standards, allowing companies to focus on what matters most: their customer experience.\n\nOur customers span industries – from automotive and food & beverage, to travel, hospitality, and not-for-profits. They use Vendia to solve challenging data sharing and data integration problems: real-time supply chain and logistics tracking, settlement of physical and digital contracts, consolidating the data needed to drive AI/ML inferencing, and more. Our employees helped create industry-changing services like AWS Lambda, DynamoDB, API Gateway, and many more. We are taking that expertise and continuing the tradition at Vendia. We build disruptive, innovative technologies that combine the best of Serverless, distributed ledgers, and massively scaled cloud-based services that deliver business value to our customers.\n\nVendia is a rapidly growing, minority-owned startup headquartered in San Francisco and Seattle, serving the needs of enterprises around the globe. Our recent $30M Series B investment has enabled us to accelerate our vision of multi-party data sharing, and we are growing rapidly. We embrace remote workers but also love interactive development. Our culture is dynamic, with a focus on rapid, iterative delivery and continuous learning from customer engagements. Most importantly, we are a "succeed or fail together" company - everyone here plays nicely with each other, a culture we’ve enshrined in our Kind Humans Policy, and a key requirement for all job applicants. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to iOS, Mobile, Senior, Engineer, Backend, Digital Nomad, Design, Cloud, Marketing, HR, Testing, Sales, Scala, SaaS, Serverless and API jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

Varicent is the industry leader in developing Sales Performance Management (SPM) software, enabling businesses worldwide to Plan, Operate and Pay effectively to drive sales performance and growth.\n\nA named Leader in the Gartner Magic Quadrant for Sales Performance Management seven times in a row, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50™ in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an independent global business serving mid-size and enterprise clients with our full suite of solutions to assist in smarter territory and quota planning, efficient lead to revenue operations, and the fastest and most flexible way to pay sellers accurately and on-time. We are looking for talented, driven people that can make an impact across our organization.\n\nAs a QA Developer you will be working alongside a multidisciplinary team of developers, designers, and business professionals. You will be working with our development team to turn an exciting new idea into a modern SaaS product: a single-page web application built in React, connecting to a serverless backend deployed to AWS using GraphQL.\n\n#LI-REMOTE\n\nThis role will involve working with technology that is covered by embargo Export Regulations. If you are a Foreign National from any of the following embargoed countries (Cuba, Iran, North Korea, Sudan, and Syria) on a work permit, you are not eligible for employment in this position.\n\n\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email [email protected]\n\nVaricent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Serverless, Sales, Backend and Digital Nomad jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCalgary