\nCprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm – we are your strategic partner for driving innovation and agility in your business. Cprime is trusted around the globe to provide strategic and technical consulting, coaching, and training to businesses leading their industry in digital transformation. With over two decades of experience, we have honed our expertise to help organizations adapt at the speed the market demands. In a world where every business is reliant on software, it’s time to embrace change, or be left behind.\n\n\nWe’re more than consultants; we’re passionate problem solvers on a mission to help your organisation thrive in a technology-driven world. We’ve created a dynamic environment with strong innovation where growth is encouraged and diversity is celebrated. We continuously challenge each other to work smarter and adapt new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way.\n\n\nWe are in search for a Jr. Product Owner based in Poland. The Jr. Product Owner (PO) is an enabler of efficient agile product development. You will document clear business specifications from business stakeholders and work with the development team to ensure technical specifications and final delivery meet the business requirements. \n\n\nYou are the executor of our client's product roadmap and will report to the Product Manager who is responsible for the long-term and strategic aspects of product management. \n\n\n\nWhat you will do:\n* Responsible for documenting clear business specifications and outcomes \n* Ensure key stakeholder needs are addressed\n* Participate in user research to empathize with user needs\n* Ensure the near-term roadmap is executed (i.e., backlog prioritization) according to plan\n* Report on the status of the short-term product roadmap\n* Be engaged in all (time zone permitting) agile ceremonies such as sprint planning, retrospectives, and daily sprint standups \n* Provide real-time feedback to development, addressing any issues mid-sprint\n* Understand product features, strategy, competitive landscape, roadmap, pricing, and messaging\n\n\n\nQualifications & Skills:\n* Must have cybersecurity domain expertise – either by education, certification, or past work experience\n* Relevant experience working with product and development teams on SaaS applications or recent graduate with relevant studies\n* Demonstrated ability to learn and effectively use tools in agile development such as Jira, Confluence, Figma\n\n\n\nEducation & Certifications:\n* Bachelor’s degree or better\n* Cybersecurity studies, certification, or experience\n* Preferred but not required, Cybersecurity certification such as GIAC, CISSP, CompTIA Security+ or similar\n* Preferred but not required, Agile or scrum methodology certification such as Professional Scrum Product Owner or similar\n* Preferred, but not required, Product owner/manager certification such as Pragmatic Institute or similar\n\n#LI-REMOTE#LI-DC1\n\n\n\n\nIf you decide to apply for the position, any email, files, attachments and personal data which you provide shall be processed by Cprime, inc., are confidential, and intended solely for the use of the individual or entity to whom they are addressed. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection.\n\n\nCprime embraces diversity and equal opportunity and we are committed to building a team that represents a variety of backgrounds, perspectives, personal circumstances and skills. Prior to the next stage in the recruiting process, we invite you to inform us confidentially if you may require any special accommodations in order to fully engage in our recruitment experience. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Junior jobs that are similar:\n\n
$32,500 — $67,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWarsaw
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nJob Purpose\n\nThe Senior CS Operations Manager is responsible for driving the operational efficiency and effectiveness of our CS organization. This role will be responsible for developing, implementing, and optimizing processes, tools, and metrics to enhance customer satisfaction, retention, and growth. The role will act as a strategic partner to CS leadership, ensuring that the team has the necessary resources and partner with the organization to deliver against key initiatives and programs using project management methodologies. \n\nResponsibilities & Accountabilities \n\n1. Operational Excellence \n\n\n* Develop and standardize CS processes to ensure consistency and scalability \n\n* Identify and implement process improvements to enhance team efficiency and customer satisfaction, retention, and growth \n\n* Create and maintain documentation across CSOps and contribute to broader initiatives \n\n\n\n\n2. Strategic Initiatives \n\n\n* Lead strategic initiatives and programs using project management methodologies to improve customer retention, satisfaction, and overall success \n\n* Partner with Analytics to develop and track KPIs to measure the effectiveness of customer success efforts \n\n* Report on performance metrics to leadership and provide recommendations for improvement \n\n\n\n\n3. Data Management and Analysis \n\n\n* Partner with Analytics to manage and analyze customer data to provide actionable insights and support decision-making \n\n* Develop and maintain dashboards and reports to monitor key performance metrics \n\n\n\n\n4. Tool and System Management \n\n\n* Support the selection, implementation, and management of CS tools (e.g. Gainsight) and technologies \n\n* Ensure seamless integration of tools with other systems (e.g. Salesforce, support systems) \n\n* Support Staff CSOps Manager on delivery of Gainsight roadmap and milestone management \n\n* Support successful delivery of CSOps workflow via project management software (e.g. Asana) \n\n\n\n\n5. Cross-Functional Collaboration \n\n\n* Partner with Sales, Product, Marketing, and RevOps to ensure alignment on CS initiatives \n\n* Facilitate communication and coordination between teams to address business needs and challenges \n\n\n\n\n6. Case Management \n\n\n* Triage, manage and complete cases in GTM case workflow \n\n* Provide guidance and oversight to CSOps Analyst \n\n\n\n\n7. Training and Support \n\n\n* Partner with Enablement on training and support to the CS team on tools, processes, and best practices \n\n* Support execution of the Enablement calendar\n\n\n\n\nPerformance Measurements \n\n\n* Successful delivery of declared strategic initiatives and programs \n\n* Effective collaboration with other departments, as evidenced by successful joint initiatives and feedback from stakeholders \n\n* Consistency in following standardized processes and adoption of best practices across the team \n\n* Accuracy and relevance of data and insights provided to the CS team and leadership \n\n* Effective guidance to CSOps Analyst, as evidenced by feedback \n\n* SLA adherence on GTM cases and increased productivity of the CS team \n\n\n\n\nEducational & Experience Requirements \n\n\n* Bachelor's degree in business, Operations Management, or a related field \n\n* 3+ years' experience in CS Operations or a similar role in a B2B SaaS company \n\n* Proven track record of managing and optimizing CS processes and tools \n\n* Demonstrated ability to drive strategic initiatives and programs \n\n* Proficiency with CS tools and technologies (e.g. Gainsight). Admin experience or desire to develop experience \n\n* Experience in data analysis and reporting, with proficiency in CRM systems (e.g. Salesforce) and data visualization tools (e.g. Tableau) \n\n\n\n\nCompetencies & Behaviors \n\n\n* Possesses an understanding of 6sense operations and how CS plays a role \n\n* Strong analytical and problem-solving skills with the ability to translate data into actionable insights \n\n* Flexibility and willingness to adapt to changing priorities and new responsibilities \n\n* Proactive self-starter, identifying opportunities for improvement and driving initiatives forward \n\n* Ability to maintain and optimize efficient processes with high level of accuracy and attention to detail \n\n* Effective clear and concise communication style geared toward navigating fast-paced environment \n\n* Proven ability to work collaboratively with cross-functional teams and build strong relationships \n\n\n\n\n\nBase Salary Range: $100,875 to $147,950. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote\n\nNotice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$62,500 — $102,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About FreshBooks\n\nFreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and our goal is to create connection as a human-first workplace. Our teams have adopted different working environments based on how they collaborate best. Some are fully remote and others are truly hybrid - it all comes down to what's best for the team and for everyone FreshBooks builds for.\nThe Opportunity - Senior Sales Manager, Accountant Channel\n\nReporting into the VP of Sales North America, this is a crucial role within the organization and the Sales Organization, as Accountants are a high priority opportunity for FreshBooks. You will be responsible for managing a sales team that will begin with 4 Partner Sales Consultants growing to 8 by the end of 2024. You will be responsible for managing this team in addition to collaborating with the GM of Accountants to continue to improve and refine the Accountant Channel Sales strategy and execution of closing revenue from our Accountant Channel. The Senior Sales Manager for the Accountant Channel will also be responsible for sales forecasting, analytics, productivity, processes, playbooks, training, CRM maintenance (Salesforce.com) and other sales support functions. You wake up everyday energized thinking about how you will lead your team to overachieve on your revenue goals.\n\nNOTE: This role is hybrid, meaning that the team comes together in office up to 4 times per month\n\nWhat You'll Do as a Senior Sales Manager, Accountant Channel\n\n\n* Build a business plan and prospect strategy for finding net new FreshBooks Accounting Partners to build your team’s pipeline\n\n* Develop new call/email scripts, define sales territories within North America, create rules of engagement, and anything else that will help drive results for your organization\n\n* Review reports, data, insights, sales activities, accountant characteristics in an effort to always be looking for opportunities to gain efficiencies, increase conversions, and optimize resources and efforts\n\n* Lead, manage and mentor the Partner Consultant team on sales strategies, building long term relationships with their accounts, leaning into customer success principles and consultative, one-to-many style selling\n\n* Keep the team up to date with the evolution of the accounting industry and provide ongoing relevant training as the FreshBooks product evolves to meet the needs of the market\n\n* Ensure your team meets or exceeds monthly revenue and upgrades targets through effective prospecting and communication with accountants in North America\n\n* Complete accurate weekly/monthly sales forecasts, activity reports and business presentations in a timely manner\n\n\n\n\nWhat You'll Bring to the Role\n\n\n* 5+ years experience as a successful Sales Professional\n\n* 2+ years as a successful Sales Leader who has managed a team of 5+ reps preferred\n\n* Experience in the accounting industry including selling technology to accountants\n\n* Demonstrated effectiveness in upsell and cross-sell experience with accountants\n\n* Created and managed initiatives that resulted in a significant measurable impact\n\n* Demonstrated leadership, strong communication skills and comfortable with presentations\n\n* Strong communication skills will the ability to tackle cross-functional work, building relationship and influence\n\n* Experience with data analysis and/or reporting. \n\n* Understanding of Software-as-a Service (SaaS) revenue funnel as it applies to accountants and a one-to-many sales model\n\n* Ability to effectively utilize CRM tools (Salesforce) to monitor performance and effectiveness of Lead generation and complete Opportunity Funnel\n\n\n\n\nYou'll Stand Out If You Bring Experience In\n\n\n* Leading cross-functional sales organizations and collaborating with other product, marketing, and support organizations\n\n* Extensive experience hiring and scaling rapidly growing teams\n\n* Multiple experiences working in companies and teams that sell to and through accounting professionals and/or other partnership/reseller models\n\n\n\nOur Commitments to You\n\nAt FreshBooks, each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full time employees:\n\n\n* 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings program or pension plan matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.\n\n* 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.\n\n* 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and those without access to a FreshBooks office receive a home office credit to set up your home office.\n\n* 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact. \n\n* 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.\n\n\n\nClosing\n\nEven if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.\n\nFreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.\n\nFreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 1-416-780-2700 and/or [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior and Sales jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Antonio, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHi 👋 we’re Glean. We make study software that improves your confidence and ability to learn. \n\n\n* We’re a SaaS scale up and one of the fastest growing tech companies in the North. \n\n* There’ 100+ of us around the UK with our HQ in Leeds. \n\n* Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide. \n\n* We’re growing so we can achieve our mission to support 1 million students to become better learners by 2026. \n\n\n\n\n \nThe role of Sales Development Representative: \n\nThe Sales Development Representative (SDR) role is a springboard for ambitious, commercially-minded individuals. As a critical member of our B2B sales team, you'll be the first point of contact for potential customers, acting as a vital Glean ambassador. \n\nYou'll leverage your positive attitude, communication skills, and deep understanding of customer needs to identify leads, establish conversations, qualify and nurture them, ultimately helping solve problems and accelerate our growth.\n\n \nMeet the team: \n\nThe Glean Sales team is made up of two areas that work seamlessly together: Our Account Executive Team consisting of one Account Executive and two Senior Account Executives. And our Sales Development Representative team, led by our SDR Team Lead (Scott) and supported by our two Sales Development Representatives (Elliott & Jordan). Together, our team focuses on North American Higher Educational sales, led by our Sales Manager (Issy).\n\n \n\nWhat you’ll be doing: \n\n\n* Prospecting: You'll be finding high-quality leads, utilising various techniques like cold calling, email outreach, and social selling to connect with our ideal customers.\n\n* Qualification: You'll understand potential customers' needs and challenges, ensuring Glean would be a good support for their students. This involves conducting discovery calls, asking questions that align with the MEDDPICC sales method, and gathering information on market trends and news. \n\n* Relationship Building: You'll build rapport with disability services professionals, becoming a trusted advisor and generating excitement about Glean.\n\n* Pipeline: You'll progress qualified leads through the sales funnel, scheduling demos with Account Executives and ensuring a smooth handoff.\n\n* Data: You'll leverage data and analytics to track your progress, measure success, and continually refine your approach.\n\n* Collaboration: Throughout this process, you'll collaborate closely with the Sales Development Representatives, Account Executives, and the Demand Marketing team. This collaboration will involve identifying strategic targets for outreach and developing targeted prospecting sequences.\n\n\n\n\n \nYour first 3 months \n\n🤝 Week 1-2: Getting to grips with Glean, the market and our systems and processes. Introductions to your immediate SDR team and the wider sales and marketing teams.\n\n📞 Week 2-4: You will have begun making your first calls and emails to prospects, getting to learn about the market from the market, and you will be making that unforgettable first booking!\n\n📈 Month 1-2: You will be increasing your knowledge and confidence within the market through call role plays, team call feedback session and sales training. You will also begin to start writing your own email sequences. You’ll have a good understanding of the CRM, and you’ll be on your way to hitting target. \n\n💲 Month 2-3: You will continue to develop your knowledge and skills, building on the training you have received in the first two months. You will prospect your own leads and run your own email campaigns that will contribute to you hitting or surpassing your monthly target! \n\n \nAbout you: \n\nEssential:\n\n\n* Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.\n\n* Self-motivated with a diligent work ethic and excellent organisational skills.\n\n* Ability to work independently as well as part of a team in a fast-paced environment.\n\n* 1+ years of sales or customer service experience \n\n* A passion and focus for sales and a drive to succeed\n\n\n\n\nBonus / Nice to have: \n\n\n* Experience in our SaaS/EdTech (or a similar B2B space)\n\n* Familiarity with Hubspot CRM \n\n\n\n\n \n💰Salary and benefits:\n\n£23,000 - £26,000 dependent upon experience (OTE up to £33,000)\n\n🏖️ 33 days annual leave (Inclusive of bank holidays)\n\n🎄 3 gifted days off at Christmas\n\n🎓 Generous individual learning and training allowance \n\n👤 Hands on Sales training delivered by our in-house experts\n\n⌚ Truly flexible hours to suit when you work best \n\n💻 Full home working set up and beautiful collaborative office space \n\n🌴 Nomad working policy with family travel insurance \n\n🍼 Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)\n\n🤍 Health cash plan (from glasses to massages) \n\n💸 6% employer pension contribution\n\n \nLocation: \n\nWe have a beautiful office space in Leeds and we love it when we get together to collaborate in person. Our preference for this role is hybrid working, however we may be able to support remote working within the UK, if you live more than 50 miles from the office. \n\nWe will discuss ways of working with you at interview however if you have any questions before you apply please reach out to [email protected] \n\n \n💡 What to expect next: \n\nWe’ll review your application and provide a response within 1 week. Even if it’s not the news you’d hoped for, we appreciate it’s good to know either way. \n\nIf we invite you to meet with us for interview, here’s an overview of what the process will look like: \n\n* Screening interview with someone in our Recruitment team (30 minutes). \n\n* First stage interview with the hiring manager and another Glean colleague (1 hour).\n\n* Final stage interview which includes a 1 hour culture and values interview, plus a 30 minute task. You will be meeting with the hiring manager and one of the Executive Team.\n\n\n\nAhead of your interview you will receive a confirmation email outlining who you’ll be meeting and when, anything you’ll need to prepare in advance and any resources we think you might find helpful. \n\n\n\n\n👀 Interested in learning more about a career at Glean? \n\nHere are a few further resources:\n\nAbout Glean\n\nWorking at Glean Blog\n\nThe Glean Study Tool \n\n \n💌 Not quite the right role for you however you’d love to be a part of Glean’s journey? \n\nLet’s connect! Reach out to [email protected] and we’ll add you to our network, to keep you updated with any future opportunities we think you might be interested in.\n\n \n📄 Applicant Privacy Notice \n\nWe think it’s important that you understand how we use and handle your personal information, so here’s a link to our privacy notice. By submitting your application, you’re confirming that you’ve read and understood this notice. \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLeeds, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho are we?\nOur mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.\n\n\nWe obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.\n\n\nCohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.\n\n\nJoin us on our mission and shape the future!\n\n\nWhy this role?\n\n\nAs we continue expanding our operations, we seek a Customer Success Executive, Oracle to join our dynamic team. In this pivotal role, you will be our valued clients' primary point of contact, ensuring they receive exceptional service and support. The Customer Success Executive will have a strong product background in the Oracle domain, enabling them to understand our client's needs and drive successful outcomes.\n\n\nThe ideal candidate will have extensive experience in customer success or account management, preferably in the SaaS or AI industry. They should be well-versed in the Oracle ecosystem and have a proven track record of building strong, long-lasting client relationships.\n\n\nAs a Customer Success Executive, you will:\n\n\n- Immerse yourself in Cohere's product suite, becoming an expert in its capabilities and potential\n- Manage the relationship with Oracle Fusion, Netsuite, and other Oracle applications, requiring comprehensive knowledge of the Oracle ecosystem and navigating all aspects of the partnership.\n- Develop a deep understanding of Oracle’s needs and provide input on their GenAI feature/functionality roadmap based on your general product management experience\n- Remove barriers and accelerate time to deployment by collaborating with Cohere and Oracle teams \n- Build enduring, trusted advisor relationships with Oracle, ensuring their long-term satisfaction and success\n- Champion Oracle’s perspective: gather insights and communicate them effectively to drive product, sales, and engineering strategies\n- Own the end-to-end renewal process: forecast, report, mitigate churn, and lead renewals. Conduct QBRs, identify growth opportunities, manage contract negotiations, and collaborate with product teams\n\n\nYou may be a good fit if you have:\n- 8+ years of experience in customer success experience working with a technical enterprise product/solution\n- Deep product background in the Oracle domain, with a strong understanding of Oracle products and services\n- A strong understanding or background in LLMs, AI, or Machine Learning \n- Exceptional communication skills: you listen effectively and can articulate complex technical concepts to non-technical audiences\n- A collaborative mindset & experience working cross-functionally with teams and stakeholders\n- The ability to do whatever it takes to solve the problem. The ability to pivot with speed. Resourcefulness and willingness to explore multiple solutions\n\n\nYou might also have: \n- A solutions engineering skillset, including familiarity with APIs, Python, and model-serving\n\n\n\n\n\nIf some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.\n\n\nWe value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\n\n\nOur Perks: \n🤝 An open and inclusive culture and work environment \n🧑💻 Work closely with a team on the cutting edge of AI research \n🍽 Weekly lunch stipend, in-office lunches & snacks\n🦷 Full health and dental benefits, including a separate budget to take care of your mental health \n🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK\n🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement\n🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend\n✈️ 6 weeks of vacation\n\n\nNote: This post is co-authored by both Cohere humans and Cohere technology. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $150,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for an experienced Enterprise Customer Success Manager that is fluent in English as well as German, Spanish or Italian to help us scale our EMEA business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one: Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK.\n\nThis role will cover our EMEA accounts.\n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho are we?\nOur mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.\n\n\nWe obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.\n\n\nCohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.\n\n\nJoin us on our mission and shape the future!\n\n\nWhy this role?\n\n\nIn this role, you will have ownership of the full sales cycle - from identifying leads to closing deals for high-growth tech companies. We’re looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across customer success, sales development, marketing and sales engineering. You’ll be the voice of the field and help our product, and engineering teams prioritize the Cohere roadmap with customer-centric care. It’s a highly self-directed role, so you should be someone who thrives in an unstructured environment and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it. \n\n\nAs an Account Executive, you will: \n- Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders\n- Work closely with customers and prospects as a trusted advisor who deeply understands their challenges and goals, and will tailor solutions to drive impact for their businesses\n- Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region\n- Collaborate with product and engineering teams on strategic motions to deliver solutions to large enterprise customers\n- Collaborate with Sales Development Representatives to drive top of funnel activity\n- Own the full sales cycle – from initial outreach through proof-of-concept through deal close\n\n\nYou may be a good fit if you have:\n- 5+ years of previous B2B sales experience, negotiating and closing SaaS deals in the 6 figure range, and a track record of high performance and beating your quota\n- Previous experience selling technical products, such as developer tools, API products, or AI / NLP solutions, are a plus\n- Previous experience working with channel partners to drive sales cycles and hit shared revenue goals\n- High tolerance for ambiguity - as an early sales hire, you’ll have to be a doer and a strategist\n- Curiosity - you want to go deep on NLP and become an expert on our technology\n- Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences\n\n\n\n\n\nIf some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.\n\n\nWe value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\n\n\nOur Perks: \n🤝 An open and inclusive culture and work environment \n🧑💻 Work closely with a team on the cutting edge of AI research \n🍽 Weekly lunch stipend, in-office lunches & snacks\n🦷 Full health and dental benefits, including a separate budget to take care of your mental health \n🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK\n🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement\n🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend\n✈️ 6 weeks of vacation\n\n\nNote: This post is co-authored by both Cohere humans and Cohere technology. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Marketing and Sales jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \nThe Opportunity\n\nEach Corporate Account Executive has an assigned territory, containing existing Postman users on all levels of Postman. The goal is to build strategies to manage target accounts while working new inbound leads, with the intention of understanding how they are using Postman, and introduce them to all the capabilities of our Enterprise Suite. This is a unique opportunity to join the rapidly growing sales team at Postman and we are looking for passionate, energetic people to further scale our fast-growing business. The ideal candidate has personally driven significant sales growth at Technical SaaS companies.\nWhat You'll Do. \n\n\n* Given a portfolio or group of organizations with the most promising growth opportunities, build a credible funnel for Postman Enterprise adoption\n\n* Take ownership of the full sales cycle from lead to close\n\n* Build a strategic outbound motion for your territory \n\n* Convert inbound leads to closed opportunities \n\n* Execute a land and expand sales strategy to drive widespread adoption and larger deployments\n\n* Help educate customers on the value of Postman throughout the evaluation and adoption cycle\n\n* Navigate key decision makers to build Postman Enterprise awareness within organizations\n\n* Leverage data to understand your customers and prospects to gain insight into their business challenges\n\n* Be a great listener, identify customer needs and collaborate with Postman teammates to ensure customer success\n\n* Communicate and organize/escalate issues appropriately including: billing, legal, security, on-boarding, and technical inquiries\n\n* Provide a detailed, accurate forecast\n\n* Collaborate and work with Solutions Engineering, Customer Success Managers, Account Development representatives Leadership, etc. to build strategic adoption plans for customers in large accounts\n\n* Provide recommendations based on customers’ business needs and usage patterns\n\n\n\nAbout You.\n\n\nA top performer with 3-5 years experience hunting and closing net new logos\n\nFluent English speaker, Asian language skills are a plus\n\n* Experienced with creatively sourcing companies outside of your CRM\n\n* Able to strategically map out and break into accounts\n\n* Relevant sales experience preferably in an Enterprise SaaS organization\n\n* Experience selling developer and/or technical products a strong plus\n\n* Excellent communication skills both with customers and within an organization\n\n* Proven negotiation and closing skills, as demonstrated by regularly exceeding sales targets while selling right-fit customers.\n\n* Strong track record of navigating organizations\n\n* Ability to develop senior level relationships quickly and effectively\n\n* Experience presenting to senior managers and the C-suite\n\n* Ability to manage multiple opportunities simultaneously at various stages of the buying process\n\n* Takes an active interest in increasing customer satisfaction and deepening customer relationships\n\n* Lots of smiles!\n\n* You are a Recruiter! Postman hires company builders and we want you to always be on the lookout for awesome talent to help us build out one of the best companies in the world!\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nEqual Opportunity.\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \nThe Opportunity\n\nEach Corporate Account Executive has an assigned territory, containing existing Postman users on all levels of Postman. The goal is to build strategies to manage target accounts while working new inbound leads, with the intention of understanding how they are using Postman, and introduce them to all the capabilities of our Enterprise Suite. This is a unique opportunity to join the rapidly growing sales team at Postman and we are looking for passionate, energetic people to further scale our fast-growing business. The ideal candidate has personally driven significant sales growth at Technical SaaS companies.\nWhat You'll Do. \n\n\nGiven a portfolio or group of organizations with the most promising growth opportunities, build a credible funnel for Postman Enterprise adoption\n\nTake ownership of the full sales cycle from lead to close\n\nBuild a strategic outbound motion for your territory \n\nConvert inbound leads to closed opportunities \n\nExecute a land and expand sales strategy to drive widespread adoption and larger deployments\n\nHelp educate customers on the value of Postman throughout the evaluation and adoption cycle\n\nNavigate key decision makers to build Postman Enterprise awareness within organizations\n\nLeverage data to understand your customers and prospects to gain insight into their business challenges\n\nBe a great listener, identify customer needs and collaborate with Postman teammates to ensure customer success\n\nCommunicate and organize/escalate issues appropriately including: billing, legal, security, on-boarding, and technical inquiries\n\nProvide a detailed, accurate forecast\n\nCollaborate and work with Solutions Engineering, Customer Success Managers, Account Development representatives Leadership, etc. to build strategic adoption plans for customers in large accounts\n\nProvide recommendations based on customers’ business needs and usage patterns\n\n\n\nAbout You.\n\n\nA top performer with 3-5 years experience hunting and closing net new logos\n\nFluent English & French speaker\n\nExperienced with creatively sourcing companies outside of your CRM\n\nAble to strategically map out and break into accounts\n\nRelevant sales experience preferably in an Enterprise SaaS organization\n\nExperience selling developer and/or technical products a strong plus\n\nExcellent communication skills both with customers and within an organization\n\nProven negotiation and closing skills, as demonstrated by regularly exceeding sales targets while selling right-fit customers.\n\nStrong track record of navigating organizations\n\nAbility to develop senior level relationships quickly and effectively\n\nExperience presenting to senior managers and the C-suite\n\nAbility to manage multiple opportunities simultaneously at various stages of the buying process\n\nTakes an active interest in increasing customer satisfaction and deepening customer relationships\n\nLots of smiles!\n\nYou are a Recruiter! Postman hires company builders and we want you to always be on the lookout for awesome talent to help us build out one of the best companies in the world!\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nEqual Opportunity.\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our North American business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one:Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the United States. \n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based in the United States & the reasonably estimated salary for this role ranges from $130,000 to $180,000, plus a competitive equity package, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it. \n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for Customer Success Managers who thrive in a dynamic environment and are passionate about driving customer engagement at scale.\n\nIn this role, you will be instrumental in managing a large portfolio of customers, leveraging both 1:1 and 1:Many channels to ensure our users achieve and exceed their goals with our platform. This position is perfect for ambitious and adaptable individuals eager to push the boundaries of traditional customer success.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK. \n\nWhat You'll Do\n\n\n* Scalable Account Strategy: Design and execute scalable success plans that drive rapid adoption, value realization, and loyalty across a large and diverse customer base. Balance one:Many enablement programs with strategic 1:1 engagements. Act as advisors to customers to ensure they’re leveraging Postman effectively.\n\n* Proactive Portfolio Management: Monitor customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n* Continuous Learning and Improvement: Embrace a culture of experimentation and continuous improvement, testing new approaches to customer engagement and success at scale. Stay abreast of industry trends and best practices to ensure Postman remains at the forefront of customer success.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 5+ years of experience in Customer Success, preferably for companies in the development tooling space. Demonstrated ability to manage large volumes of customers through scalable programs.\n\n* Strategic Flexibility: Comfortable leveraging both 1:1 and 1:Many strategies to support a diverse customer base. Ability to think critically about how to scale engagement without sacrificing the quality of the customer experience. Experience tailoring playbooks and collateral based on the changing needs of their portfolio.\n\n* Analytical Skills: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Education, API and Sales jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nThe Opportunity\n\nOur renewal team takes pride in their role delivering value to our customers on a daily basis, understanding their buying process & adapting ours as we continue to grow. The Renewal Specialist role at Postman gives you the opportunity to have a huge impact in a customer focused company and doing satisfying work. Come join us!\n\nThis is a remote role based in the UK. \n\nWhat You’ll Do\n\n\n* Execute all phases of subscription renewal lifecycle, including notifying customers of renewal, generating quotes, and closing renewal opportunities\n\n* Achieve revenue and retention targets on a quarterly and annual basis\n\n* Manage renewals pipeline with forecast accuracy\n\n* Analyze customer renewal data to determine retention and uplift strategy\n\n* Partner with Sales and Customer Success in potential upsell/upgrade opportunities\n\n* Monitor at-risk renewals/lost renewals and develop a plan of action with Sale and Customer Success to win back customers\n\n* Maintain accurate and timely information in Postman’s CRM\n\n* Develop & maintain an expert level of Postman products and plans\n\n\n\n\nAbout You\n\n\n* Minimum 5 years experience in renewals with a rapid-growth SaaS company, value-added resellers, and software distributors\n\n* Superior communication skills (verbal and written), both internal and external to the organization\n\n* Proven ability to sell and a detailed understanding of the renewal lifecycle\n\n* High confidence in managing customer quotes, contracts, and terms\n\n* Ability to identify and implement best practice processes and procedures around renewals\n\n* Ability to use data to understand customer adoption and risk\n\n* Experience with SaaS subscription revenue model and sales processes at a product led growth company\n\n* Ability to multitask, prioritize, and manage time effectively\n\n* Extensive experience working with both direct procurement & partner reseller teams to support buying process\n\n\n\n\nWhat Else? \n\nThis is a remote role based in the UK. Postman has an informal and fun working team environment. We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API and Sales jobs that are similar:\n\n
$55,000 — $102,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 25 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly.\n\nWith so many organizations using Postman, we are looking for exceptional Solutions Engineers to join our team & to help us to efficiently support & grow our enterprise business. You will partner with our Sales team to promote an API-first development culture, nurture customer relationships, & guide Postman users on how to most effectively leverage our platform to build their APIs. Ideally, we are looking for someone who lives & breathes APIs, is comfortable with JavaScript, has experience in enterprise sales, & is an expert Postman user already!\n\nIn addition to working with a product that customers already know & love, you will be well-supported in this role by our Sales, Customer Success, Developer Relations, & Engineering teams.\nWhat You’ll Do: \n\n\n\n\nHelp drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers\n\nConduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to shift to an API-first development culture\n\nHandle Postman technical questions or objections & provide solutions or workarounds to address customer needs\n\nUnderstand deeply our customers workflows today & how they can adopt API-first development best practices\n\nShare customer feedback with appropriate teams & provide general customer advocacy\n\nRemain up-to-date with the competitive landscape, current trends, & challenges in the API market\n\nCreate proof of concept integrations, tooling, & workflows as needed to support prospective customers\n\nMaintain & develop customer sandbox environments & best practices of working with the product\n\nAct as a technical intermediary between sales & other teams to best fit our customers needs\n\n\n\n\n\nAbout You: \n\n\n\n\n6+ years of enterprise sales/solutions engineering experience\n\n2+ years of software development experience\n\nBachelor's degree in Computer Science, a related field, or relevant work experience\n\nCustomer facing experience & comfortable engaging all levels of technologists including individual developers, QA, product, & engineering leaders\n\nExperience engaging senior management & executive audiences to convey Postman's value proposition\n\nCapable of forging deep, long-lasting relationships with Enterprise/Strategic customers\n\nStrong understanding of APIs, & experience with producing & consuming with APIs across different domains\n\nStrong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle\n\nComfortable with the enterprise SaaS sales process & common security concerns of cloud services\n\nExperience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.\n\nExcellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions\n\nFamiliar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\nFast learner, excited & willing to learn new technology on an ongoing basis\n\nGreat communication skills (presentation, verbal & written)\n\nUndergraduate degree or equivalent experience\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nWhat Else?\n\nThis is a remote role based in Toronto. \n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. \n\n\n\n\n\n\n\n\n\nAnd we want you to be part of it all.\n\n\n\n\n\n\n\n\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\nPS: Here's a timeline of Postman’s journey in becoming an API Platform. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Education, Cloud, API, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nWith so many organizations using Postman, we are looking for exceptional Solutions Engineers to join our team & to help us to efficiently support & grow our enterprise business. You will partner with our Sales team to promote an API-first development culture, nurture customer relationships, & guide Postman users on how to most effectively leverage our platform to build their APIs. Ideally, we are looking for someone who lives & breathes APIs, is comfortable with JavaScript, has experience in enterprise sales, & is an expert Postman user already!\n\nIn addition to working with a product that customers already know & love, you will be well-supported in this role by our Sales, Customer Success, Developer Relations, & Engineering teams.\nWhat You’ll Do: \n\n\n\n\nHelp drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers\n\nConduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to shift to an API-first development culture\n\nHandle Postman technical questions or objections & provide solutions or workarounds to address customer needs\n\nUnderstand deeply our customers workflows today & how they can adopt API-first development best practices\n\nShare customer feedback with appropriate teams & provide general customer advocacy\n\nRemain up-to-date with the competitive landscape, current trends, & challenges in the API market\n\nCreate proof of concept integrations, tooling, & workflows as needed to support prospective customers\n\nMaintain & develop customer sandbox environments & best practices of working with the product\n\nAct as a technical intermediary between sales & other teams to best fit our customers needs\n\n\n\n\n\nAbout You: \n\n\n\n\n6+ years of enterprise sales/solutions engineering experience\n\n2+ years of software development experience\n\nBachelor's degree in Computer Science, a related field, or relevant work experience\n\nSignificant customer facing experience & comfortable engaging all levels of technologists including individual developers, QA, product, & engineering leaders\n\nExperience engaging senior management & executive audiences to convey Postman's value proposition\n\nCapable of forging deep, long-lasting relationships with Enterprise/Strategic customers\n\nStrong understanding of APIs, & experience with producing & consuming with APIs across different domains\n\nStrong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle\n\nComfortable with the enterprise SaaS sales process & common security concerns of cloud services\n\nExperience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.\n\nExcellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions\n\nFamiliar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\nFast learner, excited & willing to learn new technology on an ongoing basis\n\nGreat communication skills (presentation, verbal & written)\n\nUndergraduate degree or equivalent experience\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\nWhat Else?\n\nThis is a remote role based in the Eastern Time Zone, United States, and the reasonably estimated OTE range for this role is $202,000 - $273,000, plus variable compensation & a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, & experience. \n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. \n\n\n\n\n\n\n\n\n\nAnd we want you to be part of it all.\n\n\n\n\n\n\n\n\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\nPS: Here's a timeline of Postman’s journey in becoming an API Platform. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Education, Cloud, API, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho are we?\nOur mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.\n\n\nWe obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.\n\n\nCohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.\n\n\nJoin us on our mission and shape the future!\n\n\nWhy this role? \nAs a Technical Support Specialist you will be part of our fast growing Customer Support team. Due to the role's technical customer focus, the insights you will gather will be essential to our organization, as they will improve processes and enhance our products. In this role, you’ll be engaging with customers through support tickets, you’ll troubleshoot technical issues and establish clarity where there is ambiguity. You’ll be a great match if you are keeping up with the AI industry, a true team player, and are excited about diving deep into technical issues and problem solving. \n\n\nAs a Technical Support Specialist, you will:\n- Provide top-tier support to our users and our customers by responding to tickets, through a variety of channels (i.e Email, Chat, Slack, Discord).\n- Be the go-to for our customers and users by investigating and solving complex (and interesting!) technical issues.\n- Provide insights and timely support to our customers and users who are integrating our products into their products by deploying via our API, through a partner cloud, or on-prem.\n- Solve recurring issues and enable users to better deploy our models.\n- Help maintain our internal support documentation resources.\n- Collaborate closely with our Sales, Product, and Engineering teams to:\n - Provide feedback and identify areas where we can improve our product and services, based on your valuable customer interactions.\n - Collaborate and problem solve with the other teams when more complex technical cases arise. \n \nYou may be a good fit if you have: \n- 5+ years of experience working in a customer facing support team or a technical support team (bonus if it was at a growing SAAS or PAAS organization with Enterprise level/F100 customers)\n- You have a background in Data and/or a good technical understanding of AI (this could mean a continuing education certificate, courses, previous work experience etc).\n- Previous experience supporting Infra with cloud-based products and API-based products, while using Python, Intercom, and Linear is a bonus. \n- Crisp communication skills: you listen well (you put yourself in the users’ shoes), you can articulate technical terms to non-technical audiences and you can clearly summarize and write responses (including technical writing).\n\n\n\n\n\nIf some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.\n\n\nWe value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\n\n\nOur Perks: \n🤝 An open and inclusive culture and work environment \n🧑💻 Work closely with a team on the cutting edge of AI research \n🍽 Weekly lunch stipend, in-office lunches & snacks\n🦷 Full health and dental benefits, including a separate budget to take care of your mental health \n🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK\n🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement\n🏙 Remote-flexible, offices in Toronto, Palo Alto, San-Francisco and London and co-working stipend\n✈️ 6 weeks of vacation\n\n\nNote: This post is co-authored by both Cohere humans and Cohere technology. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Education jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects. You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base. You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nWith so many organizations using Postman, we are looking for exceptional Solutions Engineers to join our team & to help us to efficiently support & grow our enterprise business. You will partner with our Sales team to promote an API-first development culture, nurture customer relationships, & guide Postman users on how to most effectively leverage our platform to build their APIs. Ideally, we are looking for someone who lives & breathes APIs, is comfortable with JavaScript, has experience in enterprise sales, & is an expert Postman user already!\n\nIn addition to working with a product that customers already know & love, you will be well-supported in this role by our Sales, Customer Success, Developer Relations, & Engineering teams.\nWhat You’ll Do: \n\n\n\n\nHelp drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers\n\nConduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to shift to an API-first development culture\n\nHandle Postman technical questions or objections & provide solutions or workarounds to address customer needs\n\nUnderstand deeply our customers workflows today & how they can adopt API-first development best practices\n\nShare customer feedback with appropriate teams & provide general customer advocacy\n\nRemain up-to-date with the competitive landscape, current trends, & challenges in the API market\n\nCreate proof of concept integrations, tooling, & workflows as needed to support prospective customers\n\nMaintain & develop customer sandbox environments & best practices of working with the product\n\nAct as a technical intermediary between sales & other teams to best fit our customers needs\n\n\n\n\n\nAbout You: \n\n\n\n\n6+ years of enterprise sales/solutions engineering experience\n\n2+ years of software development experience\n\nBachelor's degree in Computer Science, a related field, or relevant work experience\n\nCustomer facing experience & comfortable engaging all levels of technologists including individual developers, QA, product, & engineering leaders\n\nExperience engaging senior management & executive audiences to convey Postman's value proposition\n\nCapable of forging deep, long-lasting relationships with Enterprise/Strategic customers\n\nStrong understanding of APIs, & experience with producing & consuming with APIs across different domains\n\nStrong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle\n\nComfortable with the enterprise SaaS sales process & common security concerns of cloud services\n\nExperience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.\n\nExcellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions\n\nFamiliar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\nFast learner, excited & willing to learn new technology on an ongoing basis\n\nGreat communication skills (presentation, verbal & written)\n\nUndergraduate degree or equivalent experience\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nWhat Else?\n\nThis is a remote role based in the United States and the reasonably estimated OTE range for this role is $202,000 - $273,000, plus variable compensation & a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, & experience. Salaries will vary outside of Toronto. \n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. \n\n\n\n\n\n\n\n\n\nAnd we want you to be part of it all.\n\n\n\n\n\n\n\n\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\nPS: Here's a timeline of Postman’s journey in becoming an API Platform. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Education, Cloud, API, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur global customer base is growing faster than ever. We are looking for an experienced leader to spearhead the expansion and scaling of our Customer Success program in international markets. You will play a pivotal role in helping Postman understand and capitalize upon the unique opportunities presented by the EMEA and APAC markets.\n\nYou will own the post-sales process for our Enterprise customer segment, from initial customer onboarding to full-scale adoption, and have ultimate responsibility for renewal. You'll be supported by many Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman. \n\nThis role is perfect for an experienced leader passionate about defining global strategies and helping high-growth organizations build operations outside of North America.\nWhat You'll Do\n\n\n* Team Building & Leadership: Define, hire and manage a team of high-performing Customer Success Managers to meet incoming demand. You will also manage a team of existing experienced Customer Success Managers.\n\n* Champion for International Regions: Lead efforts to adapt the existing product and operating model to meet the unique needs of each major region under your leadership. This includes adjusting hiring profiles, developing new playbooks, and adjusting success criteria as appropriate.\n\n* Strategic Expansion Planning: Develop and execute a clear, actionable plan for expanding our Customer Success program in each region. Demonstrate clear alignment with our focus on maximizing Gross Renewal Rate and Net Revenue Retention. \n\n* Data-Driven Strategy: Incorporate usage patterns, market data, customer feedback, and success metrics to guide your decisions and measure progress against goals.\n\n* Cross-functional Leadership: Foster strong relationships with key stakeholders, especially in-region counterparts. Collaborate with our Sales organization to expand use cases & uncover opportunities. Partner with our Customer Education team to build out 1:many enablement programs to help scale. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction\n\n* Product Expertise & Customer Engagement: Develop and maintain product expertise, including best practices & overall industry trends. Foster relationships with priority customers, understanding their needs and objectives to ensure their success with our products.\n\n\n\nAbout You\n\n\n* Proven Post-Sales Leadership: 3+ years building and leading Customer Success or similar teams in a B2B SaaS environment, with a demonstrated track record of maintaining high performance during periods of high growth.\n\n* Strategic Planning: Strong strategic planning and execution skills, with the ability to navigate the complexities of entering new markets. Demonstrated experience leveraging data to make informed decisions on improving Customer Success outcomes.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Comfortable in a fast-paced, evolving environment. Experiments and iterates on new strategies and tools to achieve Customer Success goals.\n\n* Region Building Experience: Deep understanding of cultural, legal, and business landscapes outside of North America, especially EMEA markets. Proven track record of helping organizations scale programs internationally. Experience advocating for product and organizational changes to meet market needs (ex. localization of the product).\n\n* Customer Success Background: Deep understanding of the post-sale lifecycle (onboarding, adoption, value realization, advocacy and renewal), with a focus on developing both high-touch and one:Many strategies to support a diverse customer base.\n\n* Communication Excellence: Outstanding communication and interpersonal skills, capable of influencing and building consensus across cultures and organizational levels.\n\n* Analytical Proficiency: A strong analytical background with experience leveraging qualitative and quantitative data to make informed decisions in international contexts.\n\n* Language Skills: In addition to English, fluency in French or German is highly desirable.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API, Senior, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Hi 👋 we’re Glean. We make study software that improves your confidence and ability to learn. \n\n\n* We’re a SaaS scale up and one of the fastest growing tech companies in the North. \n\n* There’s 100+ of us around the UK with our HQ in Leeds. \n\n* Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide. \n\n* We’ve been rated an outstanding company to work for by Best Companies. \n\n* We’re growing so we can achieve our mission to support 1 million students to become better learners by 2026. \n\n\n\n\n \nThe role of Senior Data Analyst: \n\nGlean is seeking a proactive and experienced Data Analyst to join our Data & Analytics team. The successful candidate will play a key role in advancing our data maturity journey, driving our understanding of the product and user base through insightful analysis and visualisation.\n\n \nMeet the team: \n\nThe data team currently consists of a Data and Analytics Lead, 2 Data Engineers, 1 Data Analyst and 1 Data Scientist. This role will mostly work closely with the Data Analyst and Data Scientist, though as a small team there will still be a lot of crossover with Data Engineering. Data has recently moved into Technology at Glean, meaning there will be cross-functional collaboration with Engineering, UX and Product.\n\nYour Manager will be Phil, the Data and Analytics Lead, who has been at Glean for a year and has 10 years of experience in Data. \n\n \nWhat you’ll be doing: \n\nData Analysis and Visualization: \n\n\n* Develop both ad-hoc and recurring reports using Tableau to provide actionable insights into product performance and user behaviour.\n\n* Drive the data team's presence across the organisation by sharing interesting and impactful insights.\n\n* Champion the adoption of Tableau as a primary data visualisation tool across the organisation.\n\n* Identify and leverage valuable data sources to enrich our understanding of user interactions and product usage.\n\n* Utilise dbt to model data and maintain reporting schemas in Databricks, ensuring data accuracy and consistency.\n\n\n\n\nCollaboration:\n\n\n* Collaborate cross-functionally with teams across the organisation to extract maximum value from available data.\n\n* Work closely with data engineers to integrate data from diverse sources and ensure data quality and integrity.\n\n* Contribute to the implementation and refinement of the organisation's overall data strategy, aligning data initiatives with business objectives.\n\n\n\n\nInfluencing and Consultation:\n\n\n* Advocate for best practices in data management and visualisation, influencing data processes to uphold standards of quality and reliability.\n\n* Provide consultation and guidance on data visualisation techniques to ensure consistency and effectiveness in reporting.\n\n\n\n\n \nAbout you: \n\n\n* Proven experience in data analysis and visualisation, with proficiency in Tableau or a similar visualisation tool\n\n* Strong SQL skills and experience with data modelling and schema design\n\n* Python knowledge\n\n* Experienced in storytelling through data visualisation tools\n\n* Curious minded \n\n* Able to take the initiative and willing to drive projects independently\n\n* Excellent attention to detail\n\n* An eye for accessible design\n\n* Ability to give and receive feedback\n\n\n\n\n \n💰Salary and benefits:\n\n£55,000 - £70,000 dependent upon experience \n\n🏖️ 33 days annual leave (Inclusive of bank holidays)\n\n🎄 3 gifted days off at Christmas\n\n🎓 Generous individual learning and training allowance \n\n⌚ Truly flexible hours to suit when you work best \n\n💻 Full home working set up and beautiful collaborative office space \n\n🌴 Nomad working policy with family travel insurance \n\n🍼 Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)\n\n🤍 Health cash plan (from glasses to massages) \n\n💸 6% employer pension contribution\n\n \nLocation: \n\nWe have a beautiful office space in Leeds and we love it when we get together to collaborate in person. We typically operate a hybrid way of working, however some of our roles support remote working within the UK, if you live more than 50 miles from the office. \n\nWe will discuss ways of working with you at interview however if you have any questions before you apply please reach out to [email protected] \n\n \n💡 What to expect next: \n\nWe’ll review your application and provide a response within 1 week. Even if it’s not the news you’d hoped for, we appreciate it’s good to know either way. \n\nIf we invite you to meet with us for interview, here’s an overview of what the process will look like: \n\n* Screening interview with someone in our Recruitment team (30 minutes). \n\n* First stage interview including a 30 minute task and a competency based CV review with the hiring manager and another Glean colleague (90 mins).\n\n* Final stage interview which is a 1 hour culture and values interview. You will be meeting with the hiring manager and one of the Executive Team.\n\n\n\nAhead of your interview you will receive a confirmation email outlining who you’ll be meeting and when, anything you’ll need to prepare in advance and any resources we think you might find helpful. \n\n \n👀 Interested in learning more about a career at Glean? \n\nHere are a few further resources:\n\nAbout Glean\n\nWorking at Glean Blog\n\nThe Glean Study Tool \n\n \n💌 Not quite the right role for you however you’d love to be a part of Glean’s journey? \n\nLet’s connect! Reach out to [email protected] and we’ll add you to our network, to keep you updated with any future opportunities we think you might be interested in.\n\n \n📄 Applicant Privacy Notice \n\nWe think it’s important that you understand how we use and handle your personal information, so here’s a link to our privacy notice. By submitting your application, you’re confirming that you’ve read and understood this notice. \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$60,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLeeds, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Partner Specialist and Education Coordinator
About FreshBooks\n\nFreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and our goal is to create connection as a human-first workplace. Our teams have adopted different working environments based on how they collaborate best. Some are fully remote and others are truly hybrid - it all comes down to what's best for the team and for everyone FreshBooks builds for.\n\n \nThe Opportunity - Partner Specialist & Education Coordinator\n\nIn your role as the Partner Specialist & Education Coordinator, you will support the FreshBooks' Accounting Partner Program by executing extraordinary experiences every day for our Partners—Certified and pre-certified accounting professionals and bookkeepers. This involves developing and maintaining extensive FreshBooks knowledge, as well as accessing resources to optimize the Partner experience.\n\nAdditionally, you'll collaborate with the Accountant Channel team and partners to achieve marketing channel goals by actively engaging, educating, and evangelizing partners both before and after certification. Your responsibilities extend to creating and managing partner resources, training materials, and education content, contributing significantly to the success of the Accountant Channel program.\n\nNOTE: This role can be worked remotely from the above location.\n\n \n\nWhat You'll Do as an Partner Specialist & Education Coordinator\n\n\n* Assist our Accounting Partners in mastering and utilizing all features of FreshBooks, including Accounting, to effectively support their clients in running their businesses. This assistance can be provided through phone calls, emails, or in-person interactions.\n\n* Become the subject matter expert in Accounting at FreshBooks by consistently sharing knowledge, creating impactful content, and providing resources for our Accounting partners.\n\n* Provide dedicated premium support to our Partners for any inquiries related to the product, workflows, and integrations.\n\n* Assist Accountant Channel Team members in composing and providing answers to potential Partners’ questions and escalations.\n\n* Assist the Accounting Product Manager by leveraging your strong interpersonal skills to foster strong connections with leads in various departments across FreshBooks.\n\n* Build and facilitate training and learning materials for the Support team by contributing to monthly newsletters with blog posts, case studies, quarterly e-books, and other content as needed.\n\n* Develop initiatives in collaboration with our Support Quality Analyst to ensure a high level of customer satisfaction \n\n\n\n\n \n\nWhat You'll Bring to the Role\n\n\n* University degree in accounting or related\n\n* Two years of professional experience in bookkeeping or accounting\n\n* Strong understanding of Generally Accepted Accounting Principles (GAAP) \n\n* Passion for helping and teaching others \n\n* Experience with Accounting Software such as Freshbooks or similar.\n\n* Excellent communication, presentation, and customer service skills\n\n* Expertise in troubleshooting accounting issues within Accounting Softwares such as FreshBooks \n\n\n\n\n \n\nYou'll Stand Out If You Bring Experience In\n\n\n* Currently pursuing or attained CPA designation\n\n* Experience working cross-functionality with other departments such as marketing or sales\n\n* Experience providing customer support to self-employed professionals\n\n* Commitment to delivering empathetic and solution-oriented support to customers, ensuring the highest quality customer service for Partners.\n\n* Demonstrated experience in establishing rapport with select customers to facilitate the retention of meaningful relationships.\n\n* Interest in becoming a master of product knowledge in Accounting Softwares and learning management tools\n\n\n\n\n \nOur Commitments to You\n\nAt FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full time employees:\n\n\n* 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings program or pension plan matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.\n\n* 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.\n\n* 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and those without access to a FreshBooks office receive a home office credit to set up your home office.\n\n* 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.\n\n* 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.\n\n\n\n\n \nClosing\n\nEven if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.\n\nFreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.\n\nFreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 1-416-780-2700 and/or [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Accounting, Education and Marketing jobs that are similar:\n\n
$82,500 — $147,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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