\nPointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.\n \nAt PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.\n \nJoin us and be part of a team that is making a real impact.\n \nTo learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.\n\n\n \nAbout the Role:\n\n\nA Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.\n\n\nA Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. In addition to these responsibilities, the Content Writer will also be involved in creating customer-facing assessments and forms using a Content Management System (CMS) and writing in XML format. They will utilize their expertise to ensure the content is optimized for publishing to our product for customer use. The Content Writer will also manage the content release calendar and take charge of writing the technical help files. Furthermore, they will oversee the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.\n\n\n\n\n\nKey Strengths: \n* Content Writing background in a product-focused environment. An education/training background, or a bachelor’s degree in English, UX writing, technical communications, or journalism.\n* Experience writing and structuring language to respond to audience needs, technical communications, instructional, and UX writing.\n* Understand how to structure language in both XML and JSON formats.\n* Worked in authoring and publishing content management systems (CCMS).\n* Background working in agile development with cross-functional teams including Product Management, and Engineers.\n* Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.\n* Self-directed and effective working independently and when cooperating with cross functional teams as well as excellent communication and presentation skills. \n\n\n\nBonus Skills: \n* Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.\n* Knowledgeable in Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet a plus.\n* A portfolio of work you have done. Including instructional documentation.\n\n\n\n\n\n$78,100 - $84,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package for full-time employees. The CAD base salary range for this position is $78,100 - $84,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n\n#LI-AT1\n #LI-Remote\n\n\nPointClickCare Benefits & Perks:\nBenefits starting from Day 1!\nRetirement Plan Matching \nFlexible Paid Time Off\nWellness Support Programs and Resources\nParental & Caregiver Leaves\nFertility & Adoption Support\nContinuous Development Support Program\nEmployee Assistance Program \nAllyship and Inclusion Communities\nEmployee Recognition … and more!\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud and Cloud jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga

\nOur mission\nAt Included Health, we’re on a mission to raise the standard of healthcare for everyone. We’re a new kind of healthcare company, focused on breaking down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need. We offer guidance, advocacy, and access to personalized care for urgent care, primary care, behavioral health, and specialty care. We’re especially focused on increasing access to high-quality and culturally competent providers. \nOur team\nWe’re a tight-knit, collaborative team of UX Product Designers, Writers, and Researchers, working in close partnership with our Product Management and Engineering teams. We’re driven to improve the health and lives for our members, and transform the confusing and archaic health system. We are passionate advocates for all of our members. \nYou!\nAt Included Health we truly believe in creating the best member experience, breaking away from traditional healthcare norms. In order to ensure that our UX Product Designers, Writers, and Researchers can do their best work, we are looking for a self-starting, highly motivated UX Design Operations Manager. You will be an operations “team of one” but an absolutely critical part of our overall team.  \n\n\n\nWhat you will be doing\n* Work closely with the UX leadership (VP, directors, and managers) to continually seek ways to amplify the efforts of their teams\n* Manage UX team needs with respect to documentation, asset and file management, communication and coordination, particularly in light of a distributed, yet collaborative, workforce\n* Implement processes that ensure effective collaboration between our team and their cross functional partners (such as the design/developer hand-off or sharing assets between design and marketing)\n* Play a critical role in implementing our new design & content system and ensuring adoption by designers, writers, PM’s and engineers\n* Spearhead our design quality effort: coordinating design & content QA checkpoints and other reviews to ensure that work meets certain standards before launch\n* Manage design and research tool accounts (e.g. team access, communication with vendors, subscription renewals)\n* Support team members with research participant management (recruiting, screening, coordinating, incentive distribution)\n* Maintain internal research panel management tools based on ongoing research activities\n* Coordinate with Sales and Marketing to manage demo requests\n* Own relationships with internal operations teams such as Finance, Legal, and Procurement\n* Manage external relationships, such as those with contractors, consultants, and vendors\n\n\n\n\nOur Desired Profile\n* Demonstrated experience in Design Operations and Program Management\n* Passionate advocate of putting our members (who aren’t necessarily the same as our payingcustomers) at the heart of the work\n* Deep understanding of user-centered and human-centered design processes, including user research, insights and analysis, prototyping and validation, and delivery of production-ready design\n* Stories of how your work in Design Operations enabled a team to scale while maintaining quality and team health\n* Strong written and oral communication skillsOrderly and organized, able to manage and make sense of inbound requests\n* Diplomatic demeanor, successfully engaging peers and stakeholders, steering them towards understanding what the UX team needs to succeed\n\n\n\n\n\nThe United States new hire base salary target ranges for this full-time position are:\n\n\nZone A: $153,200 - $232,400 + equity + benefits  \nZone B: $130,200 - $193,650 + equity + benefits   \n\n\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n\n\nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations.Your Recruiter can share your geographic zone alignment upon inquiry.\n\n\nIn addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.\n\n\n\n\nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: \n\n\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents \nGenerous Paid Time Off ("PTO") and Discretionary Time Off (“DTO") \n12 weeks of 100% Paid Parental leave\nUp to $25,000 Fertility and Family Building Benefit \nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) \n11 Holidays Paid with one Floating Paid Holiday\nWork-From-Home reimbursement to support team collaboration and effective home office work \n24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations\n\n\nYour recruiter will share more about the specific salary range and benefits package for your role during the hiring process.\n\n\n#LI-JH1\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Recruiter, Marketing and Sales jobs that are similar:\n\n $62,500 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nWant to help us, help others? We’re hiring! \n\nGoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.\n\nThe GoFundMe Product Design team is looking for a full-time Senior Content Designer. This role will shape content design practices at GoFundMe and create impactful products. This is an incredible opportunity to carry out GoFundMe’s mission by helping people help each other.\n\nCandidates considered for this role will be located in one of the following locations: San Diego, Los Angeles, San Francisco, Chicago, or New York.\nThe Job…\n\n\n* Lead content design projects, crafting everything from tooltips and microcopy to full user flows.\n\n* Align your work with business goals, user needs, and our design system.\n\n* Collaborate with product design, product management, engineering, legal, marketing, and other writers.\n\n* Own content design processes, creating guidelines and standards for our product experiences.\n\n* Campion the discipline's impact and proactively mentor designers, PMs, and others to help them improve their UX writing skills.\n\n\n\n\nYou…\n\n\n* Have 5+ years of experience in product content strategy or content design with a portfolio of projects showcasing goals, process, and outcomes.\n\n* Take initiative and prioritize your workload while meeting project deadlines.\n\n* Think about product strategy and vision - not just what words to write, but what product we should build.\n\n* Give, seek, and incorporate thoughtful feedback - whether it’s about product strategy, design decisions, or word choice.\n\n* Clearly articulate your content recommendations and decisions to stakeholders.\n\n* Have experience working with a design system and using tools like Figma, Lyssna (UsabilityHub), and JIRA.\n\n\n\n\nBonus…\n\n\n* Experience building a content design practice.\n\n* Writing experience in the digital fundraising space.\n\n\n\n\nWhy you’ll love it here...\n\n\nMarket competitive pay\n\nRich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. \n\n401(k) retirement plan with company matching\n\nHybrid workplace with fully remote flexibility for many roles\n\nMonetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses\n\nA variety of  mental and wellness programs to support employees   \n\nGenerous paid parental leave and family planning stipend\n\nSupportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday\n\nLearning & development and recognition programs\n\nGives Back Program where employees can nominate a fundraiser every week for a donation from the company\n\nInclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.\n\nEmployee resource groups\n\nYour work has a real purpose and will help change lives on a global scale.\n\nYou’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. \n\nWe live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose\n\nWe are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!\n\n\n\n\nGoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.\n\nThe total annual salary for this full-time position is $130,000 - $175,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.\n \n\nIf you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected].\n\nLearn more about GoFundMe:\n\nWe’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.\n\nOur annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.\n\nFor recent company news and announcements, visit our Newsroom. \n\n \n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Education and Senior jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\n\n\nAt Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!\n\nAs a Senior Program Manager, Content Management working on D&D Digital, you will drive program and content localization initiatives across teams in the US and Poland to improve WotC’s official D&D digital content and toolset, D&D Beyond.\n\nOur team is looking for a Program Manager that is responsible for the coordination across functions to implement a localized content strategy on D&D Beyond. You will define the needs of the content management system, outline the localization process, and own supporting processes and policies. You are responsible for project milestones and timelines, risk management, and ongoing program deliveries.\n\nYou will build and maintain effective program management processes that improve quality and efficiency. You own delivering content management system features and localized copy when expected and to specifications. You will collaborate with teams across D&D, WotC, and Hasbro, regarding project status, processes, and performance metrics.\n\nStrong remote work experience and both written and verbal communication skills are a must. A solid understanding of, and appreciation for, D&D is a plus.\nWhat You'll Do:\n\n\n* Create and lead multiple concurrent project plans for content tool projects at various levels of scope and complexity.\n\n* Own writing, editing, reviewing, and localizing global copy for the D&D Beyond site.\n\n* Collaborate with UX designers, UX researchers, Product, and Engineers to implement content localization strategy.\n\n* Identify and lead all aspects of vendor management to support content management tools and localization efforts.\n\n* Manage internal and external team dependencies to ensure work is completed on time.\n\n* Communicate program status and performance to peers and leadership.\n\n\n\nWhat You'll Bring: \n\n\n* 5+ years program or project management experience.\n\n* Experience owning program strategy and end to end delivery.\n\n* Experience with content management systems and global localization.\n\n* Experience with external vendor management.\n\n* Experience implementing repeatable processes and driving automation or standardization.\n\n* Excellent written and verbal communication skills.\n\n* Experience using data and metrics to identify and drive improvements.\n\n* Strong attention to detail.\n\n\n\nNice to Have:\n\n\n* Experience writing copy for digital game tools and eCommerce sites.\n\n* Experience in influencing senior leadership through data driven insights.\n\n* Proficiency with project management software, especially JIRA / Atlassian tools.\n\n* Experience with Dungeons & Dragons.\n\n\n\nWe are an Equal Opportunity / Affirmative Action Employer\n\nThe above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Ecommerce jobs that are similar:\n\n $35,000 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRenton, Washington, United States