YOUR MISSION\n\nAs a Customer Support Representative you will respond to customer requests, provide general support and engage with customers to help them achieve their goals.\n\nYour responsibilities will be:\n\n\nManage and respond to customer requests\n\nUnderstand our customers and become their advocate\n\nEducate and instruct customers through email, chat, phone call and video\n\nAssist the Customer Experience team with managing their accounts as needed\n\nCollaborate with the Product team on how to improve the product\n\nCollaborate with Customer Success on education programs\n\n\n\n\nAs a successful candidate will be able to convey how exciting and innovative our software is. You will turn our current customer base into MURAL fanatics by showing how easy and fun it is to collaborate in design thinking with MURAL.\nYOUR PROFILE\n\nWe are looking for dedicated individuals who can work independently in a fast-paced startup environment. The ideal candidate will have:\n\n\nFluency in spoken and written English (additional languages are a plus)\n\nWillingness and passion for understanding, helping and teaching customers\n\nThe curiosity to find new, better ways to solve problems\n\nA strong passion to help teams succeed, and empathy with users\n\n2+ years experience in software customer support (ideally B2B)\n\nExperience troubleshooting and reporting bugs\n\nExperience tracking bugs with a QA and development team\n\nGreat visual communication skills\n\nRemote working experience\n\nThe ability to provide clear and concise guidance through emails, over the phone, video or in person\n\nAvailability to work some weekend shifts\n\nThe hours will be 1:00 pm - 9:00 pm Eastern Time (ET)\n\n\n\nIdeally you have...\n\n\nPractical experience in creative disciplines such as design thinking\n\nExperience creating documents and content\n\nKnowledge of design thinking and/or other design and visual thinking techniques\n\n\n\n\n#LI-Remote #LI-ABW1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Backend, Amazon, SaaS, Engineer, Software, Marketing, Sales, Education, Developer, Senior, Digital Nomad, Architect, Drupal, iOS, Mobile, Junior, Excel, Legal, Developer, Travel, Analyst, Accounting, Salesforce, API, Linux, Teaching and Video jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMedellín, Antioquia, Colombia
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for LinkedIn Learning and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 3 years ago
\nTransform people's lives. Teach skills to create opportunity. Apply to be a LinkedIn Learning/Lynda author today!\n\nPlease note that this is a contract-based course instructor role, not an in-house developer position.\n\nAt LinkedIn Learning, we believe in connecting people to opportunity by sharing knowledge. With millions of members, your voice and expertise can make a difference.\n\nAre you an experienced technology professional with a passion to teach and share your expertise? Do you thrive on taking the complex and making it simple? 'Is the 'why' just as important as the 'how' to you? If you have knowledge to share, let’s connect! We’re seeking mobile developers to create video training courses for our rapidly-growing audience.\n\nIf you have a passion for and experience working with these technologies, let’s talk!\n\n\n* Android Development\n\n* iOS / Swift Development\n\n* Cordova\n\n* React Native\n\n* Mobile Development Architecture and Security\n\n\n\n\nAs a Linkedin Learning/Lynda instructor, you get more than a platform - you get a partner. We pride ourselves on producing the highest quality educational courses available. You’ll partner with content area experts to scope and refine your ideas, then work with a professional production team of instructional designers, producers, graphic designers, editors, and QA specialists to assemble your world-class technology training course. Our well-established production process allows you to spend more time creating course content, while we take the lead on designing, producing, and editing the course. Ready to get started?\n\nJoin our passionate and experienced team of educators and technologists!\n\nNote: we are always looking for new authors across the technology spectrum; even if you do not see your technical expertise listed, please inquire and clearly list your topics of expertise/interest. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Teaching, Video, Education, Mobile, Developer and Digital Nomad jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for LinkedIn Learning and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 3 years ago
\nTransform people's lives. Teach skills to create opportunity. Apply to be a LinkedIn Learning/Lynda author today!\n\nPlease note that this is a contract-based course instructor role, not an in-house developer position.\n\nAt Lynda, we believe in connecting people to opportunity by sharing knowledge. With millions of members, your voice and expertise can make a difference.\n\nAre you an experienced technology professional with a passion to teach and share your expertise? Do you thrive on taking the complex and making it simple? 'Is the 'why' just as important as the 'how' to you? If you have knowledge to share, let’s connect! We’re seeking backend developers to create video training courses for our rapidly-growing audience.\n\nIf you have a passion for and experience working with these technologies, let’s talk!\n\n\n* JavaScript Web Frameworks (like Angular, React, Vue)\n\n* Web performance and scale\n\n* Front-end security and authentication\n\n* Crossing the web/native boundary\n\n* Client-side API optimization\n\n\n\n\nAs a Linkedin Learning/Lynda instructor, you get more than a platform - you get a partner. We pride ourselves on producing the highest quality educational courses available. You’ll partner with content area experts to scope and refine your ideas, then work with a professional production team of instructional designers, producers, graphic designers, editors, and QA specialists to assemble your world-class technology training course. Our well-established production process allows you to spend more time creating course content, while we take the lead on designing, producing, and editing the course. Ready to get started?\n\nJoin our passionate and experienced team of educators and technologists!\n\nNote: we are always looking for new authors across the technology spectrum; even if you do not see your technical expertise listed, please inquire and clearly list your topics of expertise/interest. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Teaching, Video, Education, Front End, Developer, Digital Nomad, API and Backend jobs that are similar:\n\n
$62,500 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for LinkedIn Learning and want to re-open this job? Use the edit link in the email when you posted the job!
\nTransform people's lives. Teach skills to create opportunity. Apply to be a LinkedIn Learning/Lynda author today!\n\nPlease note that this is a contract-based course instructor role, not an in-house developer position.\n\nAt Lynda, we believe in connecting people to opportunity by sharing knowledge. With millions of members, your voice and expertise can make a difference.\n\nAre you an experienced technology professional with a passion to teach and share your expertise? Do you thrive on taking the complex and making it simple? 'Is the 'why' just as important as the 'how' to you? If you have knowledge to share, let’s connect! We’re seeking backend developers to create video training courses for our rapidly-growing audience.\n\nIf you have a passion for and experience working with these technologies, let’s talk!\n\n\n* Java Web Frameworks (e.g. Spring, Netty)\n\n* Python Web frameworks (e.g. Django, Flask)\n\n* Node.js \n\n* ASP.NET \n\n* Magento\n\n\n\n\nAs a Linkedin Learning/Lynda instructor, you get more than a platform - you get a partner. We pride ourselves on producing the highest quality educational courses available. You’ll partner with content area experts to scope and refine your ideas, then work with a professional production team of instructional designers, producers, graphic designers, editors, and QA specialists to assemble your world-class technology training course. Our well-established production process allows you to spend more time creating course content, while we take the lead on designing, producing, and editing the course. Ready to get started?\n\nJoin our passionate and experienced team of educators and technologists!\n\nNote: we are always looking for new authors across the technology spectrum; even if you do not see your technical expertise listed, please inquire and clearly list your topics of expertise/interest. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Teaching, Video, Education, Backend, Developer and Digital Nomad jobs that are similar:\n\n
$62,500 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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