\nPointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.\n \nAt PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.\n \nJoin us and be part of a team that is making a real impact.\n \nTo learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.\n\n\n \nAbout the Role:\n\n\nA Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.\n\n\nA Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. In addition to these responsibilities, the Content Writer will also be involved in creating customer-facing assessments and forms using a Content Management System (CMS) and writing in XML format. They will utilize their expertise to ensure the content is optimized for publishing to our product for customer use. The Content Writer will also manage the content release calendar and take charge of writing the technical help files. Furthermore, they will oversee the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.\n\n\n\n\n\nKey Strengths: \n* Content Writing background in a product-focused environment. An education/training background, or a bachelor’s degree in English, UX writing, technical communications, or journalism.\n* Experience writing and structuring language to respond to audience needs, technical communications, instructional, and UX writing.\n* Understand how to structure language in both XML and JSON formats.\n* Worked in authoring and publishing content management systems (CCMS).\n* Background working in agile development with cross-functional teams including Product Management, and Engineers.\n* Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.\n* Self-directed and effective working independently and when cooperating with cross functional teams as well as excellent communication and presentation skills. \n\n\n\nBonus Skills: \n* Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.\n* Knowledgeable in Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet a plus.\n* A portfolio of work you have done. Including instructional documentation.\n\n\n\n\n\n$78,100 - $84,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package for full-time employees. The CAD base salary range for this position is $78,100 - $84,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n\n#LI-AT1\n #LI-Remote\n\n\nPointClickCare Benefits & Perks:\nBenefits starting from Day 1!\nRetirement Plan Matching \nFlexible Paid Time Off\nWellness Support Programs and Resources\nParental & Caregiver Leaves\nFertility & Adoption Support\nContinuous Development Support Program\nEmployee Assistance Program \nAllyship and Inclusion Communities\nEmployee Recognition … and more!\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud and Cloud jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our clinical programs to reach more health systems and patients, and we are excited to bring on a Staff Software Engineer on the Outbound Messaging team.\n\nThe Outbound Messaging team is responsible for building the platform that transforms patient communication by enabling coordinated, unified, and timely interactions. We drive high-value engagement  for health systems by delivering personalized and intelligent messaging at the perfect moment for each patient. This team collaborates closely with our NLP team to ensure a seamless experience across both clinical program content and those from care teams.\n\nIn this role, you will have the critical responsibility of driving the enhancement and evolution of major platform and product components that support and scale all outbound messaging and orchestration requirements for all clinical program delivery efforts at Memora. The ideal candidate will be able to collaborate with Memora’s Product Management and Architecture teams to formulate and evolve technology roadmap that support Memora’s business goals, evangelize and drive internal alignment, and guide scrum teams to execute and deliver. Additionally, this role will work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions.\n\n Ideal candidates will be driven not only by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Design and build out system architecture to support message orchestration needs for clinical program delivery\n\n* Work closely with engineering teams to tackle a wide variety of technical challenges in building efficient and scalable software, delivering quality features and a great customer experience\n\n* Lead the design, development, deployment, and iterations of complex features, collaborating with engineers, Product Managers, UX designers, and leadership\n\n* Enhance and evolve Memora’s product architecture\n\n* Work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions\n\n* Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers\n\n* Keep current with emerging industry trends and technology to inform leadership and the Product Team\n\n\n\n\nQualifications (Required):\n\n\n* 7+ years experience in shipping enterprise-grade software products\n\n* Experience leading complex projects from start to finish and across multiple release cycles, including conceptualization, product integration, deployment, monitoring, and upgrade\n\n* Ability to write readable, testable, and supportable code in JavaScript, TypeScript, Node.js (Express), or Python (Flask, Django, or FastAPI)\n\n* Inclination toward test-driven development and test automation\n\n* Ability to collaborate with Product Management to clarify requirements, scope work, and drive product deliverables\n\n* Excels in mentoring junior engineers\n\n* Advanced understanding of DevOps practices and technologies (Docker, Kubernetes, CI / CD, release management)\n\n* Experience with security tooling in SDLC and Security by Design principles\n\n* Experience with observability and APM tooling (Sumo Logic, Splunk, Sentry, New Relic, Datadog, etc.)\n\n* B.S., M.S., or Ph.D. in Computer Science or other quantitative fields or related work experience\n\n\n\n\nQualifications (Bonus):\n\n\n* Experience with event driven architecture/technologies (Temporal, Conductor, RabbitMQ, Kafka, BullMQ, etc)\n\n* Experience with Nodejs build systems (rush, nx, vite, etc.)\n\n* Experience  working with NoSQL databases, including data modeling, query optimization, and performance tuning.\n\n* Experience in incorporating real-time NLP capabilities\n\n* Experience in health tech\n\n* Experience working at a startup\n\n\n\nThis position offers remote flexibility allowing employees to work from home in any of the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.\nPriority will be given to applicants in the following cities: Seattle, WA; Bay Area, CA; New York City, NY; and Chicago, IL. \n\nWhat You Get:\n\n\nAn opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\nEnter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\nWork alongside world-class clinical, operational, and technical teams to build and scale Memora\n\nShape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\nImprove the way care is delivered for hundreds of thousands of patients\n\nGain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\nOwnership over your success and the ability to significantly impact the growth of our company\n\nCompetitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, NoSQL, Junior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nThe UX design team at ExtraHop works alongside product management and engineering in building a cutting-edge cybersecurity product for IT teams at Fortune 2000 companies. As a designer on our team, you will dive into customer needs and problems and design solutions that deliver actionable insights, informative data visualizations, and powerful investigative functionality to cybersecurity professionals.\nDuties & Responsibilities\n\n\n* \n\nMeet with customers and stakeholders to gather requirements and feedback\n\n\n* \n\nDesign detailed user flows, interactions, components, states, and screens\n\n\n* \n\nCollaborate with PM, UX, and engineering teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives, and technical constraints\n\n\n* \n\nCleary and thoughtfully articulate design decisions and advocate for users\n\n\n* \n\nDrive feature designs through all stages of the product development lifecycle\n\n\n* \n\nCommunicate solutions using diagrams, wireframes, task flows, prototypes, mockups, or other deliverables\n\n\n* \n\nTest ideas and rapidly incorporate user and stakeholder feedback\n\n\n* \n\nWork with developers to ensure smooth handoff and implementation of designs through close collaboration and creation of UI specifications\n\n\n* \n\nContribute to design system and design documentation\n\n\n* \n\nIdentify ways to improve user experiences in the product\n\n\n\n\nA successful candidate will have:\n\n\n* \n\n6+ years of experience in UX with portfolio of case studies demonstrating design process\n\n\n* \n\nBachelor’s degree or equivalent experience in a relevant field\n\n\n* \n\nProven success in leading design solutions in enterprise products from start to finish across cross-functional teams\n\n\n* \n\nExperience working with design systems\n\n\n* \n\nAbility to conduct user research to clarify complex and ambiguous problems\n\n\n* \n\nExpert knowledge of user-centered design process and interface design principles\n\n\n* \n\nExcellent attention to detail\n\n\n* \n\nExcellent communication skills and collaborative spirit\n\n\n* \n\nProficiency in Figma, Sketch, or comparable design tool\n\n\n* \n\nExperience working with Agile development is a plus\n\n\n* \n\nExperience working with data visualizations is a plus\n\n\n* \n\nExperience working with design systems is a plus\n\n\n* Experience in the cyber security industry is a plus\n\n\n\n\n\n-- \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Video, SEO, Marketing, Digital Nomad, DevOps, Engineer, SaaS, Senior, Sales, Testing, HTML, Microsoft, Mobile, Consulting, Backend, Python, React, JavaScript and Analyst jobs that are similar:\n\n $60,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States