\nDescription\n\nAbout Reserv\n\nReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.\n\nWe have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.\n \nWho you are\n\nAs a Senior Machine Learning Engineer at Reserv, you will define our technological trajectory and drive growth for years to come. You will play a crucial role in our data science team, collaborating directly with customers to develop AI and machine learning solutions that address critical operational inefficiencies. This position is ideal for a data scientist with a solid foundation in software engineering, predictive modeling, and an innovative mindset ready to shape the future of our technology.\n \nWhat we need\n\n\n* Develop and integrate AI models and machine learning solutions using our tech stack: Python, AWS (including Bedrock, SageMaker), Docker, Postgres, and Ruby on Rails.\n\n* Collaborate with product management and operations to identify and prioritize machine learning opportunities.\n\n* Design, test, and deploy scalable machine learning architectures that facilitate rapid iteration, secure deployment, and user-friendly access.\n\n* Guide the creation and implementation of both heuristic and complex machine learning models, adhering to the principle of "Occam’s Razor."\n\n* Mentor junior data scientists and support developers at customer companies.\n\n* Continuously deploy code from day one, influencing and enhancing our engineering culture.\n\n* Communicate technical ideas and specifications clearly and precisely.\n\n* Engage with cross-functional teams including product ops, design, and sales as our product and engineering teams expand.\n\n\n\n\n\n\nRequirements\n\n\n\n* 8+ years of experience as a data scientist with a robust portfolio demonstrating high-quality product delivery.\n\n* Experience in running end-to-end experiments, including setting up datasets, developing controls, conducting hypothesis tests, running ablation studies, and rigorously evaluating outcomes.\n\n* Expertise in Python and libraries such as Pandas, LangChain, NumPy, Scikit-Learn, TensorFlow, and/or PyTorch.\n\n* Strong software engineering foundation with a commitment to delivering high-quality, maintainable, and well-tested code\n\n* Proven ability to stay updated with state-of-the-art techniques through continuous research and application.\n\n* Strong ability to prioritize customer requirements and adapt quickly to evolving project scopes.\n\n* Passionate about creating intuitive technology solutions and a continuous desire to learn and take on new challenges.\n\n\n\n\n\n\nBenefits\n\n\n\n* Generous health-insurance package with nationwide coverage, vision, & dental\n\n* 401(k) retirement plan with employer matching\n\n* Unlimited vacation time with minimum time-off – we want our employees fresh, healthy, happy, and energized!\n\n* Generous family leave policy\n\n* Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun\n\n* Your choice of Windows or Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!\n\n\n\n\nAt Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Ruby, Senior, Sales and Engineer jobs that are similar:\n\n
$70,000 — $107,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout GlossGenius\n\nGlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.\n\nOver 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\n\nAbout the Role\n\nAs a Senior Software Engineer at GlossGenius, you are an experienced engineer who can own a large feature or project, scope it technically, break it down, and execute on it. You will collaborate closely with stakeholders and other engineers, as well as potentially lead a smaller pod of engineers. Our frontend engineers develop intuitive web applications using React and may also have an interest in learning and contributing cross platform with React Native.\n\nOur web and mobile engineers at GlossGenius are building a platform that empowers over tens of thousands Service Professionals to run their businesses. We have a mobile product that our customers love (4.8 in the App Store!) with plans on rapidly expanding on our web experiences, from enabling them to view calendars, see upcoming appointments, process payments, and create waitlists to creating seamless integrations between our mobile applications and our Card Reader & Point Of Sales as well as being one of the first apps to integrate with Tap-To-Pay NFC Cards, our products empower our users to build their businesses. \n\nYou will report to the engineering manager and can be based remotely in the greater San Francisco, Seattle, or Miami area, OR hybrid (Tuesdays & Thursdays in-office) from our NYC headquarters.\n\nWhat You’ll Do\n\n\n* Own projects end to end, from design to implementation, managing complexity and working with stakeholders to think through areas such as business impact, reliability, operability, and security.\n\n* Collaborate with product managers, product design, or other cross-functional stakeholders on roadmap initiatives, product ideation, and prioritization. Break down epics and projects to consumable size for the team and continuous deployment. \n\n* Produce high-quality code that’s easily testable, readable, and accounts for edge cases and errors.\n\n* Architect tools, services, and systems using well accepted design patterns to allow for iterative autonomous development and future scaling.\n\n* Uphold best practices and high standards for engineering and product quality in addition to mentoring newer team members to do the same.\n\n\n\n\nWhat We’re Looking For\n\n\n* 5+ years of experience in software engineering\n\n* You have experience leading and owning end-to-end product development and impactful technology initiatives for organizations; you’re able to break down work into manageable tasks for a team and partner with operational teams to roll out changes that affect their workflow\n\n* You have experience working with React or relevant web technologies.\n\n* You have experience working in a collaborative environment involving different functions, stakeholders, and subject matter experts\n\n* You have a desire to work in a fast paced environment, a bias for action, a passion for self-improvement, and helping to elevate and mentor those around you\n\n* Proficiency in both spoken and written English\n\n\n\n\nWhat we work with: \n\n\n* Web: Typescript / Javascript (React, Redux)\n\n* Mobile: React Native\n\n* Backend: Ruby (Rails, Sidekiq), Kotlin (micronaut, jooq), GRPC, Protobuf, and Postgres\n\n\n\n\nBenefits & Perks \n\n\n* Flexible PTO\n\n* Competitive health & dental insurance options, with premiums partially or fully covered by GG\n\n* In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)\n\n* Fertility and adoption benefits via Carrot\n\n* Generous, fully-paid parental leave policy\n\n* 401k benefit - employees are eligible to contribute starting day 1 of employment\n\n* Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses\n\n* Pre-tax commuter benefits\n\n* Dependent Care FSA\n\n* Home office support\n\n\n\n\nThe starting base salary for this role in New York, California, and Washington is between $RANGE + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.\n\nAt GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, React, JavaScript, Typescript, Ruby, Mobile, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout GlossGenius\n\nGlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \n\nOver 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\n\nAbout the Role\n\nAs a Senior Software Engineer at GlossGenius, you are an experienced engineer who can own a large feature or project, scope it technically, break it down, and execute on it. You will collaborate closely with stakeholders and other engineers, as well as potentially lead a smaller pod of engineers. \n\nOur web and mobile engineers at GlossGenius are building a platform that empowers over tens of thousands Service Professionals to run their businesses. We have a mobile product that our customers love (4.8 in the App Store!) with plans on rapidly expanding on our web experiences, from enabling them to view calendars, see upcoming appointments, process payments, and create waitlists to creating seamless integrations between our mobile applications and our Card Reader & Point Of Sales as well as being one of the first apps to integrate with Tap-To-Pay NFC Cards, our products empower our users to build their businesses. \n\nYou will report to the engineering manager and can be based remotely in either the greater Toronto or Vancouver area.\n\nWhat You’ll Do\n\n\n* Own projects end to end, from design to implementation, managing complexity and working with stakeholders to think through areas such as business impact, reliability, operability, and security.\n\n* Collaborate with product managers, product design, or other cross-functional stakeholders on roadmap initiatives, product ideation, and prioritization. Break down epics and projects to consumable size for the team and continuous deployment. \n\n* Produce high-quality code that’s easily testable, readable, and accounts for edge cases and errors.\n\n* Architect tools, services, and systems using well accepted design patterns to allow for iterative autonomous development and future scaling.\n\n* Uphold best practices and high standards for engineering and product quality in addition to mentoring newer team members to do the same.\n\n\n\n\nWhat We’re Looking For\n\n\n* 5+ years of experience in software engineering\n\n* You have experience leading and owning end-to-end product development and impactful technology initiatives for organizations; you’re able to break down work into manageable tasks for a team and partner with operational teams to roll out changes that affect their workflow\n\n* You have experience working with React or relevant web technologies.\n\n* You have experience working in a collaborative environment involving different functions, stakeholders, and subject matter experts\n\n* You have a desire to work in a fast paced environment, a bias for action, a passion for self-improvement, and helping to elevate and mentor those around you\n\n* Proficiency in both spoken and written English\n\n\n\n\nWhat we work with: \n\n\n* Web: Typescript / Javascript (React, Redux)\n\n* Mobile: React Native\n\n* Backend: Ruby (Rails, Sidekiq), Kotlin (micronaut, jooq), GRPC, Protobuf, and Postgres\n\n\n\n\nBenefits & Perks \n\n\n* Flexible PTO\n\n* Competitive health & dental insurance options, with premiums covered by GG\n\n* Generous, fully-paid parental leave policy\n\n* Retirement Savings Plan\n\n* Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses\n\n* Home office support\n\n* Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\n\n\n\n\nAt GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, React, JavaScript, Typescript, Ruby, Mobile, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n\n\nAbout the Team\nThe Record Management team leads the experience for viewing and creating sales records (people, accounts, opportunities, etc.) which are the most heavily interacted pages within Outreach. The team’s primary mission is to help reps browse a wealth of data as well as help the customer to extend outreach data model according to their needs.\n \nThe Role\nWe are expanding an existing team and we are looking for additional experienced backend software engineers to join us, who can deep-dive on challenging technical problems, build scalable solutions and identify performance bottlenecks, iterate quickly and deliver incremental value and thrive in a collaborative team environment.\n \nLocation\nWhile we are remote-friendly, we remain an "office-centric" company.\n\n\n\nYour Daily Adventures Will Include\n* Work in environment that requires highly scalable components\n* Building backend applications in a modern web stack. We primarily use Golang on the back-end. However, we have as well Ruby on Rails apps. We are taking advantage of various services that help with durability, resiliency, and persistence such as Kafka, RabbitMQ, MySQL, DynamoDB, Redis, S3\n* Using cutting edge services and tools for orchestration, automation, and diagnostics such as Kubernetes, Terraform, Docker, Honeycomb for tracing and Datadog for metrics and structured log processing\n* Responding to changing requirements efficiently and responsibly\n* Helping us build customer trust by keeping the quality bar high and delivering well tested code\n* Owning features all the way through\n* Going above and beyond to help your team\n\n\n\nOur Vision of You\n* Solid experience with building distributed systems with a cloud service-oriented architecture\n\n\n* Experience building and consuming web-based APIs\n* Familiar with continuous deployment environments\n* Knowledge of Go or Ruby is a plus, but not required\n* Great communications skills\n* You embody our core values: we are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion\n\n\n\n\n\nWhy You’ll Love It Here\n\n\n● Highly competitive salary\n● Amazing working space with a running track on its roof\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days\n● 4% employer supplemental pension monthly contribution\n● Private medical care for employee and spouse with Program Health Plus \n● Life insurance at 2x annual salary\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● Opportunity to be part of company success via the RSU program\n● Company-organized and personal paid volunteer days to support the community that supports us\n● Relocation package - support offered for foreign future employees and their families relocating to Prague\n● Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans\n● Employee referral bonuses to encourage the addition of great new people to the team\n● Fun company and team outings because we play just as hard as we work \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Ruby, Sales, Golang, Engineer and Backend jobs that are similar:\n\n
$60,000 — $97,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPrague
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview\n\nAs members of Ruby’s Revenue Department, Customer Success Account Managers directly impact the success of Ruby company initiatives on a regular basis, working in a one-to-many, month-to-month subscription model. The CSM team is responsible for retention, cross-sell, up-sell, and expansion of their portfolio of SMB customers. Collaborating cross-functionally and acting strategically throughout the customer journey, Customer Success Account Managers ensure our customers see Ruby as an irreplaceable extension of their team. A fantastic career opportunity for experienced CSMs, new members of the team hit the ground running acting as growth accelerators and trusted advisors to their assigned customer base. \n\nThis position reports to the Director, Customer Success and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n* Take ownership of our company’s retention goals by proactively identifying, escalating, and resolving churn risk, as well as retain customers when a cancel is requested.\n\n* Exercise a variety of tactics, including building customer success plans and quarterly reviews, and proactively communicating via scheduled calls, video conferences, and email to educate customers, solve problems, and drive engagement with Ruby products and services, e.g. Chat, mobile/web app adoption, porting, etc.\n\n* Foster and leverage genuine relationships with customers to create Ruby advocates, build a pool of willing participants for marketing campaigns, promote word of mouth referrals, and generate and close cross-sell opportunities.\n\n* Evaluate where engagement and feature adoption are lacking, and design strategies for converting customers to Ruby super-users.\n\n* Be the voice of Ruby customers, soliciting feedback and sharing their requests to inform cross-functional initiatives to improve customer experience and increase their lifetime value with Ruby.\n\n* Stay up to date on Ruby’s processes and offerings, as well as industry and Customer Success best practices, and regularly share learnings and collaborate with teammates to help shape future playbooks.\n\n\n\n \n\nKey Success Indicators\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* Your ability to confidently anticipate your customer’s need makes some think you may be a mind-reader. Your ability to connect that need to a Ruby solution and paint a convincing picture of the value derived makes others think you might have been in Sales or Marketing in another life.\n\n* You are a logical thinker and use data, process documentation, and your gut instincts to extrapolate meaning and translate customer speak into sensible action items and usable instructions.\n\n* You can work independently, and are recognized for being resourceful, accountable, proactive, and productive.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team.\n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\n \n\nYour Background\n\n\n* Minimum 1-3 years of experience succeeding as a Customer Success Manager or Account Manager required with 1 year in a Customer Support role at a Technology company preferred.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* Driven by Ruby’s Mission, Vision, and a love of small businesses. A shining example of providing top-notch customer experiences.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Excellent reliability and record of responsible attendance, including effective time management and prioritization skills.\n\n* Able to communicate confidently and effectively with diverse audiences over the phone, in writing, and in person.\n\n* Thrive when multi-tasking in a technology-driven environment, balancing inbound and project-based work, and managing multiple priorities simultaneously.\n\n* Experience and comfort with serving customers with high-urgency requests.\n\n* Proficient in a variety of MS Office applications, solid computer skills, and an ability and desire to learn new skills.\n\n* Track record of ongoing personal improvement, independent learning, and goal setting and achievement.\n\n\n\n\nWork Environment \n\nCandidates near Portland have the option to work from our beautiful open-concept office. Ruby requires employees to be fully vaccinated against COVID-19 and up to date on their booster before working in-office, full-time or hybrid. If an in-office environment isn’t for you or the distance is prohibitive, working from home is also an option for most positions, unless otherwise stated in the job ad. The position requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person or virtually, by phone and computer. \n\nRuby participates in e-Verify where mandated by state or federal law, such as AZ. Feel free to ask us about this if you have any questions. \n\nRuby is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. We support and encourage diversity!\n\n \n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Video, Ruby, Marketing, Sales and Digital Nomad jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTucson, Arizona, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview\n\nAt Ruby, we are smitten with our customers, and rally our efforts to empower them to freely pursue their purpose. We know that investing in our small business customers and boosting their engagement can not only foster growth and meaningful connections but can also increase our customers’ lifetime value. We are seeking an engaging Customer Success Manager who cares deeply about cultivating customer relationships and has a laser focus on the health, retention, and expansion of their portfolio of accounts.\n\nThe Customer Success Manager role requires a thorough knowledge of our services, products, and support systems, as well as the ability to help our customers achieve success with Ruby solutions. The person we’re after is a solid post-sales expert who knows their way around technical troubleshooting, consults businesses on their goals with care and ease, and isn’t afraid to tackle upsell and cross-sell to level up their customers’ experiences.\n\nAs members of Ruby’s Revenue Dept, CSMs directly impact the success of Ruby company initiatives on a regular basis, working in a one-to-many, month-to-month subscription model. The CSM team is responsible for collaborating cross-functionally and acting strategically throughout the customer journey to ensure our customers see Ruby as an irreplaceable extension of their team. A fantastic career opportunity for experienced CSMs, new members of the team hit the ground running acting as growth accelerators and trusted advisors to their assigned customer base.\n\nThis position reports to the Director, Customer Success and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n* Take ownership of our company’s retention goals by proactively identifying, escalating, and resolving churn risk, as well as retain customers when a cancel is requested.\n\n* Exercise a variety of tactics, including building customer success plans and quarterly reviews, and proactively communicating via scheduled calls, video conferences, and email to educate customers, solve problems, and drive engagement with Ruby products and services, e.g. Chat, mobile/web app adoption, porting, etc.\n\n* Foster and leverage genuine relationships with customers to create Ruby advocates, build a pool of willing participants for marketing campaigns, promote word of mouth referrals, and generate and close cross-sell opportunities.\n\n* Evaluate where engagement and feature adoption are lacking, and design strategies for converting customers to Ruby super-users.\n\n* Be the voice of Ruby customers, soliciting feedback and sharing their requests to inform cross-functional initiatives to improve customer experience and increase their lifetime value with Ruby.\n\n* Stay up to date on Ruby’s processes and offerings, as well as industry and Customer Success best practices, and regularly share learnings and collaborate with teammates to help shape future playbooks.\n\n\n\n \n\nKey Success Indicators\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* Your ability to confidently anticipate your customer’s need makes some think you may be a mind-reader. Your ability to connect that need to a Ruby solution and paint a convincing picture of the value derived makes others think you might have been in Sales or Marketing in another life.\n\n* You are a logical thinker and use data, process documentation, and your gut instincts to extrapolate meaning and translate customer speak into sensible action items and usable instructions.\n\n* You can work independently, and are recognized for being resourceful, accountable, proactive, and productive.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team.\n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\n \n\nYour Work DNA\n\n\n* Ruby Reliability –I thrive on earning the trust of clients, co-workers, and our internal partners. I deliver high quality work on time and on task; I take the time to ensure procedures are followed creating continuity with our processes and customer satisfaction expectations are met if not exceeded.\n\n* Resolution Driven –I innovatively find solutions to challenges clients are experiencing by collaborating with management and interdepartmental subject matter experts that can source alternative and effective solutions to support our clients effectively strengthening out partnerships. We are in this together!\n\n* Collaborative mindset –I collaborate with others; I strive to share information openly; I actively listen and take time to empathize and understand the viewpoints and perspectives of others; I Fondly show recognition and appreciation for the contributions of others.\n\n* Integrity first approach –I am proud of the way I represent myself and Ruby every day and in every action; I act with good intentions; I have direct, honest, and open conversations while creating a positive work environment where open dialogue is appreciated and valued; I represent information and data accurately and completely.\n\n\n\n\n \n\nYour Background\n\n\n* Minimum 1-3 years of experience succeeding as a Customer Success Manager or Account Manager required with 1 year in a Customer Support role at a Technology company preferred.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* Driven by Ruby’s Mission, Vision, and a love of small businesses. A shining example of providing top-notch customer experiences.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Excellent reliability and record of responsible attendance, including effective time management and prioritization skills.\n\n* Able to communicate confidently and effectively with diverse audiences over the phone, in writing, and in person.\n\n* Thrive when multi-tasking in a technology-driven environment, balancing inbound and project-based work, and managing multiple priorities simultaneously.\n\n* Experience and comfort with serving customers with high-urgency requests.\n\n* Proficient in a variety of MS Office applications, solid computer skills, and an ability and desire to learn new skills.\n\n* Track record of ongoing personal improvement, independent learning, and goal setting and achievement.\n\n\n\n\nWork Environment \n\nCandidates near Portland have the option to work from our beautiful open-concept office. Ruby requires employees to be fully vaccinated against COVID-19 and up to date on their booster before working in-office, full-time or hybrid. If an in-office environment isn’t for you or the distance is prohibitive, working from home is also an option for most positions, unless otherwise stated in the job ad. The position requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person or virtually, by phone and computer. \n\nRuby participates in e-Verify where mandated by state or federal law, such as AZ. Feel free to ask us about this if you have any questions. \n\nRuby is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. We support and encourage diversity!\n\n \n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Ruby, Marketing, Sales, Design, Video and Digital Nomad jobs that are similar:\n\n
$60,000 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSpringfield, Missouri, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview\n\nThe Relationship Manager is the business owner of a book of new and existing Ruby customers and leads the strategic relationship with each assigned account. The Relationship Manager is responsible for ongoing relationship management, monthly renewals and solution up-sells/cross-sells, focusing on retention and expansion. You will execute a high-touch customer journey process across multiple verticals, leveraging data to drive retention improvement initiatives to build predictable retention and cross-sell models that support Ruby’s market position as the leading virtual receptionist and chat services solution provider.\n\nThe Relationship Manager will have a passion for working with SMB customers to understand their business needs and how Ruby can deliver value in support of our growth and retention goals. This role consistent of a cadence of outreach to proactively manage our fastest growing customer base (high-volume plans) and ensure that we are equipped to service and support their needs. Supporting the company’s most strategic customer relationships, the AM will work hand-in-hand with all customer-facing teams across the organization, including Sales, Onboarding, Customer Support, Customer Success and our Customer Marketing Teams.\n\nThis position will report to the Director of Account Management and is open to U.S.-based remote candidates (state-dependent) as well as in-office candidates in the Portland, OR metro area.\n\nWhat You’ll Be Accountable For\n\n* Own a portfolio of Ruby’s largest customers, ensuring their success, connection to Ruby’s value, and trust in our products and services, with a laser focus on retention and long-term customer growth.\n\n* Meet or exceed Monthly Recurring Revenue retention targets and specific activity targets (e.g. proactive calls, NPS, connections, follow-ups) while meeting CS department standards for response times and SLAs.\n\n\n\n* Anticipate and secure renewal of all current customer contracts.\n\n* Execute on steps in cadence aligned to the high-touch customer journey that is designed based on tenure of account to Ruby.\n\n* Resolve complex problems for customers and proactively identify opportunities to deepen customer relationships and exceed expectations.\n\n* Partner with Sales and Onboarding Team to ensure successful customer transition and a wildly successful first 90 days with Ruby.\n\n* Organize, prepare, and conduct regular business reviews with customers to ensure alignment and expectations, demonstrate and reinforce the value of the customer’s investment.\n\n* Maintain a high-level of customer satisfaction as evidenced by NPS, word-of-mouth referrals and case studies.\n\n* Collaborate with members of the marketing, customer success and support, sales, technology, finance, and data science teams to identify areas for improvement.\n\n\n\nYour Work DNA\n\n\n* You have a strong understanding and appreciation of the big picture, with the ability to articulate and rally behind Ruby’s business goals, our customers’ goals, and the work you do that impacts them.\n\n* You seek to understand the why behind the ask and then use data to inform next-best actions.\n\n* You possess an internal competitiveness and natural curiosity to constantly strive for improved results.\n\n* You love the fast-paced environment of a growth-stage company, and possess a scrappy, hands-on, roll-up-your-sleeves approach.\n\n* You understand the needs and purchase behavior of small businesses, and the value of the human connection in business success.\n\n* You keep an eye out for opportunities to pitch in and extend your time and efforts when it can help the greater good. You are known for being collaborative, easy to work with, and dedicated to moving company initiatives forward as a team. \n\n* Escalations and tough conversations don’t phase you – you relish the challenge of finding new solutions and turning situations around with your listening, empathy, and excellent judgment.\n\n\n\n\nYour Background\n\n\n* Minimum 3+ years of relevant B2B technology customer success and/or account management experience; SaaS to SMB experience preferred.\n\n* Must have a strong analytical and quantitative skill set combined with a strength to analyze data, interpret, and translate results to produce actionable changes.\n\n* Demonstrated ability to consistently meet or exceed individual and departmental goals, and performance metrics expectations in current role.\n\n* The strength (and flexibility) to remain calm and focused in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending solutions.\n\n* Familiarity with CRM databases required, Salesforce preferred.\n\n* Highly efficient team player, with the ability to also work independently in an ever evolving, fluid environment.\n\n* Bachelor’s degree in business, or related field or equivalent work experience in lieu of a degree.\n\n\n\n\nAbout Ruby\n\nRuby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies. \n\nFounded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Ruby, Marketing and Sales jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.
Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
How do we make work life better?
By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia
About The Opportunity
The Principal Service Consultant guides the overall design and delivery of the Ceridian HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include; facilitation of customer requirements gathering, design of the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.
What You’ll Get To Do
Provide Implementation Services to customers:
Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
Design and document innovative solutions to solve customers’ business needs
Guide the configuration of the Ceridian application to meet customer’s business requirements
Act as subject matter expert (SME) on strategic implementations
Lead internal project meetings and provide status on progress of activities and deliverables
Contribute to Internal Implementation Initiatives:
Design and document solutions and contribute to a solutions repository
Document best practices and share with the Practice
Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM)
Regularly participate in internal process improvement initiatives
Focus on Continuing Education:
Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
Participate in Continuing Education sessions, lead Implementation best practice sessions
Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
Support the sales cycle through solution review and feedback and assistance with scoping and estimation
Participate in prospect discussions regarding solution overview and implementation considerations
What’s In It For You
Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events
Skills And Experience We Value
Bachelor’s degree or equivalent experience
Master’s degree or post graduate coursework an asset
10+ years of experience in human capital management applications consulting
5+ years in Consultant role with Ceridian HCM
Solid experience in business process mapping
Experience in change management an asset
Technical Skills Requirements:
Proficient in Microsoft Office products
Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
Solid understanding of relational databases and SQL and asset
Experience with one or more of the following applications in addition to Ceridian HCM: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris or Preceda
Ability to effectively implement all Ceridian HCM modules
Expert knowledge of common human capital management (HCM) business practices
Deep understanding of different industries and how Ceridian implement best practices apply to the customer’s business practices
Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
Functional Skills Requirements
Excellent customer relationship and business acumen
Demonstrates full competence in business function
Ability to engage with multiple projects & customers at the same time and manage competing priorities
Excellent organization, communication and collaboration skills
Ability to lead and facilitate customer and internal workshops and sessions
Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities
Acts as role model for Consulting@Ceridian guidelines
Ability to provide implementation scoping and solution guidance in the sales cycle
Interpersonal Skills
Excellent written and verbal communication skills
Excellent presentation skills; able to adjust content and presentation style to different audiences
Ability to establish credibility and rapport with internal and external stakeholders at all levels of organisation
Ability to work within project teams and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources, Product Management and
Development
Creates formal networks involving coordination across groups
Ability to influence customers to modify current business practices, as required
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.
Apply Now
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Software, Web, JavaScript, CSS, HTML, Git, Microsoft, Senior, Backend, Digital Nomad, Growth, Sales, Docker, Mobile, Ecommerce, Shopify, Testing, Travel, Junior, Android, Education, Ads, Marketing, VFX, Linux, Ruby, Engineer, Salesforce, Test, Cloud, API, Consultant and Consulting jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Our name comes from a combination of two words: Talent and Simplicity. Originally starting our operations in Melbourne in 2018, Talentplicity Consulting now has offices in Melbourne and Sydney, catering to its clients across Australia, in every state and territory.
Talentplicity Consulting (TPC) is a very fast-growing startup IT Consulting firm. TPC is a strategic staffing and consulting augmentation partner to several large to medium-sized companies in Australia. While our head offices are based in Sydney, we also have our second offices in Melbourne.
You need to have;
7+ years of experience working as a Business Analyst.
Due to government regulations, you must be an Australian Citizen to be considered for this opportunity.
Ideally, having a current Baseline or NV1 clearance is highly regarded
Previous work experience in telecommunications or with larger corporations is greatly regarded.
Previous experience with cyber security or network security-related projects is required.
End-to-end process improvement experience for existing processes
Experience with setting up new strategies according to the changing scopes and business needs
Impeccable written and verbal communication skills are critical
Extensive experience with process mapping and modeling.
Excellent Stakeholder Management skills with the ability to work with senior business representatives.
How to apply:
If you think you have what it takes to secure this opportunity, please apply NOW! For further information about this opportunity, please email [email protected] or call us at 0 0447-719-846.
For more jobs like this, please visit our website at www.talentplicity.com.au or on LinkedIn by visiting https://linkedin.com/company/talentplicity
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
As a pioneer in the Engineering Software space, this global organisation has continued to grow year on year due to their market leading products. They are headquartered in the US, have over 4000 employees and their products have been deemed by industry experts as some of the best solutions in the market. Due to growth, they now require a Senior Software Engineer with Ruby experience to join the team!
This person can be based anywhere in Australia.
Role & Responsibilities
Work on challenging problems, write high quality code and deliver world class solutions.
Design and implement large-scale enterprise solutions.
Design, develop and operate a full suite of microservices
Actively participate in agile software development environment
Support various stakeholders within the business from a technical perspective.
Create architecture requirements and recommendations
Work closely with customers to ensure their solutions is delivered to the highest quality.
Improve product quality, security as well as performance.
Participate in design review sessions and peer code review
Mentor junior team members
Skills & Experience
Strong communication skills both written and verbal
Excellent problem-solving skills
Object Oriented Programming experience
Demonstrated experience with Ruby, SQL, HTML, CSS
Self-starter and highly motivated individual.
Willingness to learn their solutions
Benefits
Up to $165,000 + super + benefits for the right candidate. Package depending on experience
If this sounds like you then please apply now!
To see more jobs and updates follow Kaliba on LinkedIn -https://www.linkedin.com/company/kaliba
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The client is a global software product company looking to expand the team by bringing on multiple Automation Test Specialists to expand the team. Client head office is based in Sydney CBD but offer fully remote working anywhere in Australia.
About The Position
You will be responsible for increasing product quality of the complex platform by identifying areas as well as different methods to expand test coverage and improve the overall software quality of platform for the multiple stakeholders and users.
You will be involved in varying and interesting work, including evaluating and championing quality throughout the product development cycle by unifying team test methods, asking the obvious and not-so-obvious questions and challenging assumptions. You will collaborate with our Product, Development and Infrastructure team to ensure they release the highest quality product possible.
Skills & Experience
Experience maintaining and extending both API and UI automation framework across multiple projects.
Developing and executing automated test scripts in an Agile environment.
Actively participate in code review and maintaining test automation repository.
Design, build, edit and update automated test scripts with minimal supervision.
Perform testing (both manual and automated).
Overseeing or doing manual test execution in instances where tests can’t be automated.
Analysing business requirement and increase the overall testing coverage.
Partner closely with dev team to ensure user stories are tested and ready to be released.
How To Apply
If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The client is a global software product company looking to expand the team by bringing on multiple Automation Test Specialists to expand the team. Client head office is based in Sydney CBD but offer fully remote working anywhere in Australia.
About The Position
You will be responsible for increasing product quality of the complex platform by identifying areas as well as different methods to expand test coverage and improve the overall software quality of platform for the multiple stakeholders and users.
You will be involved in varying and interesting work, including evaluating and championing quality throughout the product development cycle by unifying team test methods, asking the obvious and not-so-obvious questions and challenging assumptions. You will collaborate with our Product, Development and Infrastructure team to ensure they release the highest quality product possible.
Skills & Experience
Experience maintaining and extending both API and UI automation framework across multiple projects.
Developing and executing automated test scripts in an Agile environment.
Actively participate in code review and maintaining test automation repository.
Design, build, edit and update automated test scripts with minimal supervision.
Perform testing (both manual and automated).
Overseeing or doing manual test execution in instances where tests can’t be automated.
Analysing business requirement and increase the overall testing coverage.
Partner closely with dev team to ensure user stories are tested and ready to be released.
How To Apply
If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy! Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has 2.7M units on its platform and has captured more than 270 million photos. We’re everyday people with a shared purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities! When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximise returns, which means they’re building better experiences for their residents. When property people are happy, we’re happy. That’s why we’re HappyCo. Learn more about our Product Vision here!
Where & How We Work
At HappyCo we work in a multitude of ways depending on where we are and what is going on in our lives. Whether that be fully remote or hybrid remote, or in-office sometimes, we cater for everyone!
We currently have an office in Adelaide, Australia but our team is currently spread across Australia, United States, New Zealand, Canada and we are growing rapidly!
Our HQ is in Adelaide, so if you are based there you have the option of working in the office, at home or in a hybrid capacity! For those in other states, we enable complete remote working!
Being globally distributed means thinking about other time zones and to support this we offer autonomy and flexibility in how you structure your day around core working hours. There might be some collaboration outside of a "normal" 9-5, but we aim to work asynchronously as much as possible.
Our HappyCo Culture
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!
At HappyCo (happy.co), we’re building simple solutions that deliver real happiness to real people while reimagining property management. We’re on the lookout for a Senior Product Designer to join the Shared Experiences team which supports unified experiences such as Account administration, Authentication, User Management and Support across multiple product lines.
A Senior Product Designer at HappyCo is an integral part of a successful, high performing product team. You’ll operate as the “Chief Creative Officer” in your team, and play a crucial role in helping bridge what product managers want to build and what engineers actually build, bringing your ideas to the table and discovering the right solutions together in collaboration. Sitting in the shoes of both external and internal customers, you’ll create shared product experiences that are leveraged across product teams to multiply the impact of their product line.
You are always looking to learn and experiment and are driven by customer data on usage and adoption metrics, as well as insights gleaned from meeting and speaking with customers directly. You will have a broad range of knowledge and skills across the full gamut of Product Design including product strategy, user research, interaction design and visual design. You’re a systems thinker and will constantly look for ways to create clarity through complexity and identify opportunities for the core HappyCo experience to mature and perform at scale.
You’ll join the Shared Experiences product team triad, working closely with the product manager and lead engineer, so proactive communication, storytelling and stakeholder management will be instrumental to your ability to execute and deliver on outcomes together.
During your first two weeks, you will:
Get to know our leadership, culture, and values
Complete our HappyCo orientation and onboarding program
Onboard with the design team, your product triad and product team
Start reading our favorite industry primers
Familiarise yourself with our tools (pssst: we use Figma and Dovetail)
Attend your first Company Wide Meeting and Product Update Meetings (rotating bi-weekly)
During your first six weeks, you will:
Join customer calls to gain real-time exposure to the problems we are solving
Acquire industry knowledge and understand our product strategy and wider range of products
Bring your ideas and design leadership skills to the table and drive collaboration with the product team triad leveraging design thinking processes
Get up to speed with the wider design team, joining regular critiques and team meetings
Work with your Manager to set goals and priorities
During your first six months, you will:
Drive product discovery activities with your team, facilitate customer research, synthesize findings and identify opportunities that deliver value to customer and align with our product strategy
Design, test and deliver a solution to customers, tracking adoption metrics towards a product team outcome
Understand, work with and contribute to the HappyCo Design System
Work with other designers across teams to ensure a holistic user experience
Visit our customers to gain important contextual information to build deep understanding of their day-to-day operations, their roles and scope of their responsibilities.
Contribute effectively to design team culture through leadership, mentorship, knowledge sharing and raise the bar for quality, efficiency and scalability
Your job will involve:
Leading end-to-end product solutions from discovery through to delivery
Collaborating with your product triad and team to deliver on outcomes using concepts, flows, wireframes, high fidelity mockups and prototypes for customer validation, rapid iteration and usability testing
Thinking in systems, continuously zooming in and out to recognize and look for dependencies between different parts of our product offering
Identifying and prioritizing solutions that are solve our customers problems
Ensuring customer-centricity and usability of highly-complex and technical products
Delivering presentations that showcase your relevant work and team’s progress against outcomes, learnings and insights to the wider company and key stakeholders
What we think you should have to be successful:
5+ years of product design experience with high proficiency in product discovery techniques and approaches
Strong product discovery skills, with proven experience using frameworks and coordinating research and usability testing
A results-driven portfolio comprised of compelling solutions that solve real world problems
Competency conducting research and usability testing, and setting outcome-based goals
Experience designing for multiple levels of audiences and user archetypes within an enterprise or B2B context
Experience working within a tech-based design role or digital-focused agency and the ability to work closely with software development teams
Motivated by people-centric design processes and a desire to create happiness through delightful experiences
Flexibility of schedule to work across timezones, meeting online with customers and team members based in Australia & North America as required
About HappyCo
HappyCo builds mobile and cloud solutions to enable real-time property data. Its Happy Property flagship product suite has 3.5M units on its platform and has captured more than 270 million photos. The company was founded in 2011 and is privately held with employees located throughout North America and Australia.
We’re everyday people with a shared purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders, and everything in between.
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow.
To learn more about our culture, check out our Glassdoor page!
Also some of the added benefits you’ll experience while working at HappyCo are:
- Competitive remuneration
- Opportunity to work for one of the fastest growing technology companies in the Proptech industry in Adelaide
- Paid parental leave policy
- Flexible hours and work environments to help you best maintain a healthy work/life balance
- Monthly stipend to support expenses related to health and wellbeing, such as gym membership, fitness classes, etc.
*Overseas travel to North America is dependent on practicality and travel advice.
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
About the role
Reporting to the Senior Lifecycle Marketing Manager, the Lifecycle Marketing Manager is responsible for planning and delivering data driven one-to-one lifecycle journeys and member experiences (both BAU and project based) that will help inform, educate, engage, and retain members with HCF.
Key focus will be to develop activity that will positively impact member retention and satisfaction rates while helping members understand and get better value out of their cover with HCF. And to take a multi-channel approach to activity, ensuring members are communicated to at the right time via the most appropriate channel and with the most relevant messages.
Key responsibilities
Proactively develop and deliver one-to-one data driven lifecycle, member support and retention activity and journeys. This includes development of activity, stakeholder engagement, creative review, agency/supplier coordination and the reporting and tracking of results & insights
Ensure marketing strategies, comms plans and member journeys are data driven and support key member engagement and retention metrics
Ensure marketing excellence in developing and managing all activity within agreed timelines and budgets, and with correct QA and review processes applied
Budget management, including identifying and implementing opportunities to optimise or reduce the cost of allocated activity.
Work closely with key stakeholders, including Member Services, Product, Member Health and IT, to develop and generate marketing activity that will help achieve desired member and business outcomes
Manage the relationship with external suppliers and vendors, including ensuring SLA’s and testing is completed within agreed timelines
About you
To be successful in this role, you will demonstrate the following qualifications, experience and skills:
Tertiary qualifications in marketing and/or communications
8-10 years’ experience in a data driven marketing role in medium to large organisations - business and/or government and /or not-for-profit sector.
Strong grasp of current lifecycle marketing strategies and in designing and managing multi-channel marketing campaigns
Proven track record of delivering against key metrics and in developing test and learn frameworks, across multiple channels, especially email, direct mail and SMS
Strong project management skills - ability to manage multiple projects with conflicting deadlines, work under pressure and maintain professionalism
Have strong senior stakeholder experience in a large corporate environment - and able to collaborate with internal stakeholders confidently and effectively
Experience in working with internal and external vendors in planning and delivery of activity
Has a strong commercial focus with high standards of work to ensure efficiency, accuracy and within budget.
You share a commitment to our values: Step Forward; Stay Human; Walk in their Shoes; Make it Better; Get there Together.
Desirable:
Exposure and understanding of Salesforce Marketing Cloud or other marketing automation systems
Mail house and digital agency experience
Use of Excel, and MS Project
Culture
Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.
Come and join our HCF team!
Benefits
Up to 50% discount on health cover, pet & travel insurance
Flexible work arrangements
Family & Friends day
Organisational wide Recognition & Rewards program
Generous Parental Leave Scheme
Certified Family Friendly Workplace
Health & Wellbeing Initiatives
A career with us - How to Apply
Please check out our website at https://www.hcf.com.au/about-us/careers
HCF is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply. All potentially successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAll full-time regular employees will be eligible for the following benefits:\n\n\n\n\nWorkato Stock Options at one of Silicon Valley’s fastest growing startups\n\n\n\n\n\n\n\n\nHealth benefits: Medical, dental, vision for yourself and covered dependents/domestic partners\n\n\n\n\nPre-tax benefits: Medical and dependent care flexible spending accounts, health savings account, 401k, and commuter benefits\n\n\n\n\nCompany-paid life insurance and short/long-term disability insurance\n\n\n\n\nPaid maternity/parental leave benefits for new parents\n\n\n\n\nEnhanced employee assistance program for mental wellness\n\n\n\n\nResponsibilities\n\nWe are looking for exceptional Associate Solutions Consultants (Presales) to join our growing Embedded Platform Team. This role will report to our Manager of Solutions Consulting (Embedded) and will play an integral role in working as the key advisor and advocate for Workato’s Embedded Platform to help prospective customers achieve their business outcomes. As an Associate Solutions Consultant (Presales), you will actively drive and manage the solutioning and evaluation phases of the sales process and will be an integral member of the account teams. In order to be successful in this role, you must be able to articulate technology and communicate the value of Workato’s products to business and technical prospective users and buyers. You will also help shape the product and direction of the company by communicating market needs to the Product Management team. We are looking for a top performer who can establish & maintain strong relationships throughout the sales cycle, and who exudes a passion for understanding the needs of the customer and articulating the value of Workato’s products and solutions in meeting those needs. You will also be responsible to:\n\n\n* \n\nBe our customer’s most trusted advisors by realizing Workato’s Embedded Platform value propositions and platform capabilities to achieve their business outcomes.\n\n\n* \n\nOwn the technical diagnosis, prescription, and validation phases of the sales cycle and provide a consultative approach in advising customers.\n\n\n* \n\nEffectively team with AEs, Solution Architects, and other functions of the Embedded Platform Team to evangelize our platform, approach, and architecture tailored to the customer’s business and drive the technical sales stages to completion.\n\n\n* \n\nArticulate and educate on business, technical and architectural concepts to a variety of audiences, including product managers, developers, architects, and members of customer success and professional services teams.\n\n\n* \n\nCreate and deliver custom product demonstrations to support the sales cycle. This may include solving for unique customer UI/UX journeys through the use of the Embedded Platform iframes and APIs.\n\n\n* \n\nSuccessfully manage and execute technical workshops and proof of concepts (POCs), on-site or remote.\n\n\n* \n\nAssist in responses to functional and technical elements of RFIs/RFPs.\n\n\n* \n\nCollect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap.\n\n\n* \n\nImprove internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base.\n\n\n\n\nRequirements\nQualifications / Experience / Technical Skills\n\n\n\n\nBackground in information systems, computing, engineering or equivalent industry experience preferred.\n\n\n\n\nTechnical background or a good understanding of technology and industry trends, especially in the app integration space.\n\n\n\n\n0-3 years of hands-on experience in Solutions and Implementation Consulting across multiple industries.\n\n\n\n\nExperience with automation technologies, middleware, integration architecture patterns, web services technologies, APIs, and Databases is a plus.\n\n\n\n\nKnowledge of integration and knowledge of Ruby programming is a plus.\n\n\n\n\nKnowledge of front-end development, HTML (particularly iframes), and/or CSS is a plus. \n\n\n\n\n\nSoft Skills / Personal Characteristics\n\n\n\n\nAbility to learn new concepts, technologies and solve problems.\n\n\n\n\nStrong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.\n\n\n\n\nExcellent presentation abilities and composure in front of all levels of technical and business audiences.\n\n\n\n\nA passion for technology and translating that passion into business impact for customers.\n\n\n\n\nExcellent verbal communication, written communication, and presentation skills in front of all audiences.\n\n\n\n\nAbility to travel as needed and to work flexible hours throughout the sales territory.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, HTML, Ruby, Travel, Sales, Medical and Non Tech jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
