GuidePoint Security is hiring a
Remote Service Operations Specialist
\nThe Service Operations Specialist will report to the VP of Engineering (Heartland) to help support the Services and Project Management leadership teams with pre-sales tracking and services delivery tasks.\n\nRoles and Responsibilities:\n\n\n* Assist VP of Engineering in monitoring services related reporting including:\n\n\n* Services pipeline\n\n* WIP (Work in Progress) reporting\n\n* Proposal status and timelines for execution and delivery\n\n\n\n\n\n* Responsible for working with internal Vendor Relations Management (VRM) team to help manage certifications\n\n* Responsible for proposal creation and workflow (i.e. Statements of Work, Change Orders, Vendor Delivered Services, Sub-Contractor Services, etc)\n\n\n* Input accurate data into COGS / SalesForce/JIRA\n\n* Submit proposal requests to the Proposal Support Group (PSG)\n\n* Work with the relevant teams to ensure accuracy of the SOW\n\n* Work with the Account teams to properly forecast projects\n\n\n\n\n\n* Responsible for working with internal teams to address Invoicing / Accounting Issues\n\n* Document the full lifecycle of the services process and maintain updates, as needed\nEnsure a strong internal customer experience by maintaining a high level of communication and professionalism to the team: sales, delivery personnel, PMO, PSG, and GuidePoint Security stakeholders\n\n* Manage staff augmentation process\n\n\n* Scoping/Gathering information for client needs/requirements\n\n* Managing the interview process with internal and client resources\n\n* Working with internal teams to onboard resources\n\n* Provide oversight on projects\n\n* Any additional tasks associated with the lifecycle of subcontractors \n\n\n\n\n\n\n\n\nExperience Requirements:\n\n\n* At least 5 years IT, security or business-related experience\n\n* Experience in services delivery or project management\n\n* Security certification or project management a plus\n\n* Experience with cybersecurity technologies is a plus\n\n* Bachelor’s degree in a relevant discipline or equivalent experience\n\n* Strong organizational skills\n\n* Ability to multi-task effectively\n\n* Comfortable working in an independent, fast paced environment\n\n* Effective communication skills (written and verbal)\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to InfoSec and InfoSec jobs that are similar:\n\n
$50,000 — $200,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nKansas City, Missouri, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
