\nDeep 6 AI is a fast-growing tech startup headquartered in Los Angeles, California looking for talented, dynamic team members who want to help shape our groundbreaking artificial intelligence platform. \n   \nWe are transforming and accelerating clinical trials, to help get life-saving treatments to patients faster and accelerate innovation in healthcare. To that end, we build a cutting-edge software suite that connects all clinical research stakeholders, from research teams to treating physicians, patients, and study sponsors on a real-time, real-world data SaaS platform, powered by AI.\n\n\nWhat We're Looking For\n\n\n Reporting to the Head of Clinical Programs, the Life Science (LS) Delivery Lead is an essential part of the Client Delivery Team. The role will be responsible for ensuring that LS clients get the most out of our partnerships through the successful delivery of Deep 6’s services.  \n \nThe LS Delivery Lead is responsible forexecuting on multiple client projects, maintaining a thorough knowledge of our product and services, developing and executing strategic plans, identifying new opportunities, growing accounts, and managing and delivering on client expectations.It is expected that the LS Delivery Lead possesses strong communication, organization, customer service, and account management skills.The LS Delivery Lead should also bring a solid understanding of clinical research operations and the technical skills to implement Deep 6’s product and service solutions to support industry sponsored clinical trials. Although a clinical degree is not required, the LS Delivery Lead should have a basic understanding of medical language, concepts, and clinical research processes and be comfortable talking with physicians and nurses about their research.  \n \n\n\n\nWhat You'll Do \n* Coordinate technical aspects of LS project delivery. \n* Understand our customers’ objectives and current pain points and develop a plan for solving them with Deep 6 products and services. \n* Execute customer contracts ensuring that all deliverables are achieved \n* Build deep, valuable, long-lasting customer relationships to boost engagement, advocacy, and expansion. \n* Become a credible advisor to our customers. \n* Analyze problems or issues, research solutions, and communicate the best options to end-users. \n* Create and deliver structured, repeatable account business reviews that clearly communicate value realized from Deep 6. \n* Obtain a positive reference from every customer. \n\n\n\n* Work with Sales to understand contract terms, key relationships, and deliverables ensuring that all projects have the best chance for success. \n* Work closely with the Healthcare delivery team to launch studies at ecosystem sitesand monitor progress. \n* Understand and provide feedback on the product roadmap as it pertains to the needs of LS customers. \n* Collaborate with Sales to prepare collateral and presentations for customer opportunities. \n* Collect qualitative and quantitative, ROI-based case studies. \n\n\n\n* Contribute to playbooks for delivering, evaluating, and communicating value to clients. \n\n\n* Define best practices for technical delivery ofLS projects. \n* Contribute to internal infrastructure to improve delivery functions. \n\n\n\nAbout You\n* Must have a minimum of 5 years’ experience planning and executing clinical trials. Experience with study sponsors or CROs is a plus.  \n* Must have experience as the main point of contact in a complex, technical, client-facing role.  \n* Must have experience overseeing projects that require cross-team collaboration.  \n* Must have strong business judgement and a sense for how to quantify value to clients.   \n* Must have excellent communication skills, including the ability to present complex information clearly and concisely. \n* Able to work in a fast-paced startup environment, helping to create new processes and structures.  \n* Self-motivated, dependable, flexible, and autonomous with ability to prioritize.  \n* Ability to travel up to 25%.   \n* Educational requirement: Bachelor’s degree in a medical or scientific area. Advanced degree preferred. \n\n\n\n\n\n\n$120,000 - $130,000 a year\n\nOur Culture   \nWe are a very collaborative group that is inclusive, fun, and hard-working. We appreciate the value in diverse backgrounds and experiences so that we can create the best product through different perspectives and ideas. Deep 6 AI welcomes remote work and has fully-remote teams throughout the country; we strive to create an environment where you can do your best work in the environment and location that is best suited for each individual. As a member of our team, you can expect to work with intelligent, curious, and motivated peers who value and respect your perspectives. Deep 6 AI is headquartered in Los Angeles and has employees nationwide.\n  \nBenefits   \nIn addition to competitive salary and a unique opportunity to thrive at a growing company, Deep 6 AI offers various formal benefits as well as a generous PTO plan which includes sick and vacation days, and as well as employer-paid medical, dental, vision, life insurance and long-term disability coverage. A 401k plan is available, too.   \n  \n \nThe above statements describe the general nature and level of work being performed in this job function. They're not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Deep 6.\n \nAt Deep 6, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Deep 6 is an equal opportunity employer.\n \n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n $67,500 — $112,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Pasadena, CA

About the opportunity\n\nBuilding on the growth already achieved by our US based sales team, we’re looking to grow our Account Executive team throughout North America.\n\nAs an Account Executive, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close. You’ll be instrumental in driving new revenue opportunities, customer enablement initiatives and leading a consultative sales process by speaking the language of both professional developers and business leaders. Working in partnership with our Customer Success team, you’ll nurture and grow a customer base within North America.\n\nAs an Account Executive in this critical market, you will be the point of contact for both customers and prospects. Your role is to identify and develop new sales opportunities and grow existing accounts while ensuring customers meet their business objectives with Contentful.\nWhat to expect?\n\n\n* Position, negotiate, and close new logo and expansion business ($50-500K ACV) in the North American territory\n\n* Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals\n\n* Prospect and develop new business opportunities with existing customers and prospective customers. As part of our Product Lead Growth (PLG) motion it is critical for you to be successful conducting research, identifying key players, qualifying leads to drive new business relationships, then growing value-add relationships with key decision makers by becoming a trusted advisor\n\n* Manage RFI/RFQ requests with Contentful internal and customer teams\n\n* Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams\n\n* Seek to understand the digital experience challenges of prospects and current customers while aligning the ROI of Contentful with those challenges to ensure a value based selling approach\n\n* Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities, as well as the greater sales ecosystem (including, but not limited to Sales Development Representatives, Account Managers, and Customer Success) to drive new business and retain customers\n\n* Develop innovative proposals, position complex pricing structures and negotiate contracts and deal-closing requirements quickly and efficiently\n\n* Work closely with Customer Success & Marketing teams to ensure that best practices of Contentful are shared and implemented with the respective customers\n\n* Your compensation plan includes Monthly and Annual accelerators for over achievement against your bookings goals.\n\n\n\nWhat you need to be successful?\n\n\n* 4+ years of B2B SaaS sales experience - a minimum of 2 years in a closing role\n\n* 2+ years of experience successfully selling complex technical software\n\n* You embody a true “hunter” - you have experience generating pipeline and closing new business\n\n* Experience with a "land-and-expand" sales model\n\n* Experience with a Product Lead Growth sales model a plus\n\n* History of selling complex technical solutions to customers who span distinct divisions (e.g. marketing, IT, sales leadership)\n\n* History of working closely with Partnerships to drive business\n\n* Ability to understand the Contentful API and discuss outcomes with multi-threaded relationships across C-level stakeholders highly technical individuals\n\n* Excellent oral and written communication and presentation skills\n\n* All candidates must align with our company core value of Be Humble, Embody A Growth Mindset, Start With The Customer And Work Backwards, and Strive Together\n\n* Willingness to travel (up to 25%)\n\n* College degree (BA/BS)\n\n\n\nWhat’s in it for you?\n\n\n* Join an ambitious tech company reshaping the way people build digital experiences\n\n* Full-time employees receive Stock Options for the opportunity to share in the success of our company\n\n* Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. \n\n* Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\n\n* We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days\n\n* Company paid parental leave to care for and focus on your growing family \n\n* Use your personal annual education budget to improve your skills and grow in your career\n\n* Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties \n\n* An annual wellbeing stipend to care for your physical, financial, or emotional health\n\n* A monthly communication stipend and phone hardware upgrade reimbursement.\n\n* New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\n\n\n\n\nThis role will need to be conducted in a state in which we are currently registered to do business. \n\n#LI-Remote #LI-SD2 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, API, Marketing and Sales jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States

About the opportunity\n\nBuilding on the growth already achieved by our US based sales team, we’re looking to grow our Account Executive team throughout North America.\n\nAs an Account Executive, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close. You’ll be instrumental in driving new revenue opportunities, customer enablement initiatives and leading a consultative sales process by speaking the language of both professional developers and business leaders. Working in partnership with our Customer Success team, you’ll nurture and grow a customer base within North America.\n\nAs an Account Executive in this critical market, you will be the point of contact for both customers and prospects. Your role is to identify and develop new sales opportunities and grow existing accounts while ensuring customers meet their business objectives with Contentful.\nWhat to expect?\n\n\n* Position, negotiate, and close new logo and expansion business ($50-500K ACV) in the North American territory\n\n* Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals\n\n* Prospect and develop new business opportunities with existing customers and prospective customers. As part of our Product Lead Growth (PLG) motion it is critical for you to be successful conducting research, identifying key players, qualifying leads to drive new business relationships, then growing value-add relationships with key decision makers by becoming a trusted advisor\n\n* Manage RFI/RFQ requests with Contentful internal and customer teams\n\n* Refine and evolve our "land-and-expand" model in collaboration with Sales, Partnerships, and Customer Success teams\n\n* Seek to understand the digital experience challenges of prospects and current customers while aligning the ROI of Contentful with those challenges to ensure a value based selling approach\n\n* Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities, as well as the greater sales ecosystem (including, but not limited to Sales Development Representatives, Account Managers, and Customer Success) to drive new business and retain customers\n\n* Develop innovative proposals, position complex pricing structures and negotiate contracts and deal-closing requirements quickly and efficiently\n\n* Work closely with Customer Success & Marketing teams to ensure that best practices of Contentful are shared and implemented with the respective customers\n\n* Your compensation plan includes Monthly and Annual accelerators for over achievement against your bookings goals.\n\n\n\nWhat you need to be successful\n\n\n* 4+ years of B2B SaaS sales experience - a minimum of 2 years in a closing role\n\n* 2+ years of experience successfully selling complex technical software\n\n* You embody a true “hunter” - you have experience generating pipeline and closing new business\n\n* Experience with a "land-and-expand" sales model\n\n* Experience with a Product Lead Growth sales model a plus\n\n* History of selling complex technical solutions to customers who span distinct divisions (e.g. marketing, IT, sales leadership)\n\n* History of working closely with Partnerships to drive business\n\n* Ability to understand the Contentful API and discuss outcomes with multi-threaded relationships across C-level stakeholders highly technical individuals\n\n* Excellent oral and written communication and presentation skills\n\n* All candidates must align with our company core value of Be Humble, Embody A Growth Mindset, Start With The Customer And Work Backwards, and Strive Together\n\n* Willingness to travel (up to 25%)\n\n* College degree (BA/BS)\n\n\n\nWhat's in it for you?\n\n\n* Join an ambitious tech company reshaping the way people build digital experiences\n\n* Full-time employees receive Stock Options for the opportunity to share in the success of our company\n\n* Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. \n\n* Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\n\n* We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days\n\n* Company paid parental leave to care for and focus on your growing family \n\n* Use your personal annual education budget to improve your skills and grow in your career\n\n* Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties \n\n* An annual wellbeing stipend to care for your physical, financial, or emotional health\n\n* A monthly communication stipend and phone hardware upgrade reimbursement.\n\n* New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\n\n\n\n\nThis role will need to be conducted in a state in which we are currently registered to do business. \n#LI-Remote ##LI-SD2 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, API, Marketing and Sales jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhoenix, Arizona, United States

 Senior Salesforce Administrator \nWho We Are \n\nCobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year. \n\nOur award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead. \nDescription\n\nWe are seeking a skilled Salesforce Administrator to oversee the comprehensive administration of Salesforce and related GTM systems. The ideal candidate will be responsible for architecting solutions that adapt to evolving business requirements while adhering to Salesforce best practices. This candidate will increase go-to-market effectiveness by streamlining processes and supporting data integrity. This is a remote position for US based employees. \nWhat You'll Do\n\n\n* Translate complex business needs into sound technical solutions that leverage salesforce best practices.\n\n* Implement Salesforce enhancements, including the creation and optimization of flows, validation rules, approval processes, products/pricing and other automation features.\n\n* Manage and maintain other elements of the core technology stack, which includes LeanData, Apollo, and SalesLoft.\n\n* Establish and maintain the integration and data exchange between Salesforce.com and various systems.\n\n* Maintain data hygiene of the salesforce database while supporting data imports and field updates\n\n* Develop comprehensive documentation for new tools, workflows, and procedures.\n\n* Troubleshoot and streamline workflow and technical issues for end users\n\n* Provide support and guidance to operational teams and end-users, addressing support requests promptly.\n\n* Execute on strategic Revenue Operations projects and new initiatives\n\n* Administer user accounts for Salesforce and other related systems, ensuring proper access and security.\n\n* Partner with Marketing Operations to ensure the smooth operation of the GTM technology stack. \n\n\n\nYou Have\n\n\n* Salesforce admin certification (201)\n\n* Proven experience in Salesforce administration and system enhancements.\n\n* Strong understanding of Salesforce best practices and functionality.\n\n* 3+ years working with multiple GTM tools and understanding how to manage them\n\n* Strong understanding of sales process flow and best practices\n\n* A bias for action. You are experienced thriving and adapting in an environment that changes fast. \n\n* Excellent problem-solving skills and the ability to document processes clearly.\n\n* Bachelor’s degree in business, information technology, or related field\n\n\n\nBonus If You Have\n\nExperience working with SalesLoft, LeanData, Apollo, and other GTM tools \n\n \nDiversity at Cobalt\n\nWith over 45 nationalities already at Cobalt (and counting) we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance! \n\nPlease apply even if you don't think you meet all of the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.\nWhy You Should Join Us\n\n\n* Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry \n\n* Work directly with experienced senior leaders with ongoing mentorship opportunities\n\n* Earn competitive compensation and an attractive equity plan\n\n* Save for the future with a 401(k) program (US) or pension (EU) \n\n* Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU)\n\n* Leverage stipends for:\n\n\n\n* Wellness\n\n* Work-from-home equipment & wifi\n\n* Learning & development\n\n\n\n* Make the most of our flexible, generous paid time off and paid parental leave \n\n* Work remotely from anywhere in the US, the UK, or Germany\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTexas City, Texas, United States

\nHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.  \n \nWe are seeking a Client Success Manager to join our growing team.  This position will require residing in the Austin, TX area. \n \nThis role will serve as the point person for designated HHAeXchange clients. The Client Success Manager will work with clients beginning in implementation and continuing in the live environment, consult on best practices for leveraging our SaaS solution and offer additional products/services when needed. This position will collect and measure key metrics in order to evaluate client success and business impact. The Client Success Manager will focus on retaining and growing customer relationships.\n \nTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\n\n\nEssential Job Duties\n* Responsible for the ongoing health of client relationships while building and maintaining strong, long-lasting client relationships\n* Offers on-site guidance for the customer, as required\n* Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors\n* Ensure the timely and successful delivery of our solutions according to customer needs and objectives\n* Develop new business with existing clients and/or identify areas of improvement to meet sales quotas\n* Prepare reports on account status\n* Collaborate with sales team to identify and grow opportunities within territory\n* Assist with challenging client requests or issue escalations as needed\n* Address gaps in implementation, services, support and/or client needs\n* Work with clients to ensure benefits realization and proactively promotes new solutions\n* Ensure client retention through delivery of exceptional service and support\n* Track and measure ongoing client activities to optimize performance\n* Serve our customers at all hierarchical levels\n* Monitor the market in regard to new product opportunities and generate analyses and concepts and if needed develop new “go to market” strategies.\n* Have strong management skills and regular contact with customers in order to recognize customer needs in a timely manner.\n* Meet & exceed the agreed-upon customer satisfaction goals\n* Maintain weekly communication with assigned clients and document health of clients in weekly status reporting and quarterly client reviews\n* Maintain technical understanding and competency in the software features being delivered\n\n\n\nOther Job Duties\n* Other duties as assigned by supervisor or HHAeXchange leader\n\n\n\nTravel Requirements\n* Travel 25-50%, including overnight travel\n\n\n\nRequired Education, Experience, Certifications and Skills\n* 5-7+ years of client service experience\n* Bachelor’s degree or equivalent experience, post graduate a plus\n* Strong knowledge of the healthcare industry\n* Experience with Medicaid Agencies and Home Health Care preferred\n* Understanding of value based care and benefits realization approaches\n* Excellent written and verbal skills\n* A savvy relationship manager who’s passionate about helping payers and Medicaid Agencies and creatively solving problems\n* Keep cool under pressure and can comfortably handle conflict resolution scenarios in person, over the phone, and through email\n* Strong communication skills, a positive attitude, and a friendly and professional approach to customers\n* Passion for customer satisfaction with a great desire to succeed\n* Negotiation skills at all management levels as well as a high measure of authority in critical situations and an ability to work independently\n* Quick learner who thrives in a dynamic and fast-paced environment under minimal supervision\n* Resides in Austin, Texas to regularly visit clients in the surrounding area. \n\n\n\n\n\nThe base salary range for this US-based, full-time, and exempt position is $100,000-$121,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. \n \nThis is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.\n\n\nHHAeXchange is an equal opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n $55,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTexas

\nHello there! Thanks for dropping by 👋\n\nAre you actively on the lookout for a fresh career opportunity, or perhaps you're just exploring what's out there? Well, you've landed in the right spot!\n\nLightspeed is seeking a full-time energetic and driven Field Implementation Consultant to join the Hospitality Professional Services team. As a part of the team, your contribution will have a direct impact on our largest and most complex customers’ quest to enter the cloud era.  \n\nThe Hospitality Professional Services team is responsible for Lightspeed’s premium customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, onboarding, support and customer success teams, the Hospitality Pro Services team is in charge of implementing and supporting Lightspeed throughout their customer journey. Join our elite team and work with our largest and most complex customers at the highest level of support.\n\nPlease note, there is a component of this role that requires travel to other regions. You are required to possess a valid passport and Canadian driver's license. \n\nWhat you’ll be responsible for: \n\n\n* Acting as the implementation’s technical main point of contact for our customers. \n\n* Delivering remote and onsite implementation & technical support services to customers who purchased a field package.\n\n* Providing best-practice guides for network set-up and validate any existing network infrastructure to ensure a successful POS installation. \n\n* Working closely and coordinating with our installation partners to assist with hardware installations, both remotely and on site.\n\n* Assisting with implementing integrations (Property Management Systems, etc.). \n\n* Coordinate with our Partnerships and Integrations teams for custom requests.\n\n* Developing a deep understanding of the typical business challenges Lightspeed’s premium customers may face and take the initiative to liaise with our company’s Product and Development teams to help improve the customer experience. \n\n* Using consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.\n\n* Documenting and tracking customer issues and resolutions. \n\n* Participating in the creation and maintenance of troubleshooting, testing procedures and documentation for the technical support staff as well as documenting software defects for review and corrective action. \n\n* Working closely with other Field Implementation Specialists, Consultants, Support Specialists as well as the Manager and Team Lead to best handle day-to-day situations to better customer experiences.\n\n* Providing in-person implementation & support to our premium customers across all of NOAM.\n\n\n\n\nWhat you’ll be bringing to the team: \n\n\n* Tech-savviness and a genuine interest in technology advancements, especially as it pertains to hardware and software.\n\n* Intermediate knowledge of network infrastructures in a business environment.\n\n* 3+ years of customer service experience in a technical support role.\n\n* Strong verbal and written communication skills in both English and French language \n\n* Polished presentation with impeccable people skills: ability to work with C-Level executives in person. \n\n* Ability to handle multiple implementation projects at various phases in their customer journey. \n\n* Ability to convey a customer-focused attitude.\n\n* Proven troubleshooting skills.\n\n* Ability to manage technical escalations of at-risk accounts and identify opportunities for growth.\n\n* Flexibility in your schedule to work: travel expected up to 60% of the time.  \n\n\n\n\nEven better if you have, but not necessary: \n\n\n* Hospitality industry experience (hotels and/or restaurants).\n\n* Technical background and experience in POS, SaaS, networking and/or software.\n\n* Understands the sales cycle and customer journey in a SaaS environment.\n\n\n\n\nWho you are: \n\n\n* Ability to thrive in a fast-moving team with high standards and firm deadlines. \n\n* Self-starter who also works well in a team environment.\n\n* Excellent judgment and an ability to de-escalate situations quickly and efficiently.\n\n* Resourceful with a demonstrated ability to anticipate change and proactively. adjust priorities and strategies accordingly.\n\n* Comfortable simultaneously managing multiple customers who are at different points on the customer journey.\n\n* Ability to cultivate strong relationships with enterprise and VIP customers.\n\n* Entrepreneurial spirit with a keen sense of initiative and a desire for professional development.\n\n\n\n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!\n\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company that’s creating new jobs every day\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\n… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Extended Healthcare benefits\n\n* Health and wellness benefit of $500 per year\n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud and Sales jobs that are similar:\n\n $55,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada

\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary\nReporting to the Director, Product Marketing, the Product Marketing Manager plays a key role on the Product Marketing team in the development and execution of marketing strategies for our embedded technologies. In this role, you will work cross-functionally to help develop uniquely differentiating value propositions for our solutions, create and optimize programs and assets that drive demand, adoption, and engagement, and collaborate with the broader product marketing team to define the solution messaging for the combined value of our embedded technologies and the products they’re bringing to market.\n\n\nIn addition to working with the Marketing team, you will regularly collaborate cross-functionally (Sales, Product Management, Customer Success, Advanced Technologies, Government & Regulatory affairs and others). It is a balancing act that requires strong diplomatic skills, the ability to understand when to prioritize/de-prioritize and the confidence to push back when diving in isn’t the right approach.\n\n\n\nKey Responsibilities:\n* Assists in the development of solutions positioning, messaging and value propositions that will resonate with our audiences across the continuum of care and differentiate our offerings to establish us as a market leader. \n* Develops deep solutions fluency relative to industry competitors I.e., how a combined set of products addresses a particular challenge relative to a competitive solution. \n* Aligns closely with product management teams (platform and senior care) and advanced technology to facilitate the flow of information between the teams. \n* Partners with the broader marketing and product marketing teams in the development and rollout of value-based messaging supporting product launches. \n* Partners with Sales Enablement to provide material for sales training on new solutions/capabilities, including regular updates on enhancements. \n* Collaborates in the execution of solutions-specific marketing programs, driving alignment and execution to ensure programs deliver desired objectives - on time and within budget. \n* Coordinates with the broader product marketing team on tracking and reporting of product marketing activity performance. Provides insights and recommendations to improve results. \n* Provides project management support for internal enablement and external communications assets, including collateral, presentations, brochures, case studies, white papers, web content, videos, newsletters, ads and sales tools. \n\n\n\nRequired Experience:\n* Bachelor's degree in any field, MBA preferred\n* 2-5 years’ experience in product marketing \n* 3-7 years' experience working with various other marketing roles e.g., creative, demand gen, digital media, PR, events etc.\n* Experience with B2B SaaS healthcare technology required, experience in one or more of the following areas highly preferred: AI/ML, web technologies, EHR interoperability\n* Experience in project management, certification highly desired\n* Knowledge of IT infrastructure components and how they work together, experience in data operations a plus\n* Strong written and verbal communications skills with the ability to distill complex technical information into easy-to-understand concepts and craft value propositions from that\n* Excellent time management, interpersonal, communication, decision making, and organization skills\n* A strategic, mission-oriented approach; must have the ability to step back from tactical execution, reflect on the larger strategy and adjust as needed\n\n\n\n\n$107,000 - $118,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $107,000 - 118,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n#LI-TW1\n#LI-Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n $57,500 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or In Office