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Pomelo Care


๐Ÿ’ฐ $30k - $70k*

Coordinator

 

Support

 

Lead

Operations

Healthcare

Pomelo Care

Apply now

๐Ÿ‘€ 2,008 views

โœ… 95 applied (5%)

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Pomelo Care is hiring a

Remote Care Coordinator

Role Description\n\nYour north star: Support the Pomelo clinical practice's efficiency by owning key operational & administrative processes.\n\nIn this role, you will report into our Market Operations Lead and have the following responsibilities: \n\n\n* Work closely with clinical staff to provide care navigation support for patients who need help finding providers in their network and/or being connected to other care or social services such as housing, transportation, WIC and SNAP.\n\n* Monitor our member support phone line and answer any questions that patients call in with\n\n* Complete eligibility checks for new and existing patients and own the patient offboarding process\n\n* Own patient scheduling, including patient prioritization, appointment reminders and provider schedule optimization\n\n* Manage referrals to health planโ€™s Case Management team\n\n* Collaborate with Market Operations Lead to develop new workflows focused on improving care coordinator efficiency\n\n* Other responsibilities as assigned\n\n\n\nWho you are\n\n\n* 4+ years healthcare administration experience, ideally having worked within virtual care\n\n* Familiarity with SDOH platforms and referrals\n\n* Results-oriented operator who moves fast\n\n* Meticulous attention to detail\n\n* Goes the extra mile for patients\n\n* Comfort with ambiguity\n\n* Ability to work cross-functionally with clinicians\n\n* Passionate about maternal and child health\n\n\n\nWhy you should join our team\n\nBy joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.\n\nWe strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:\n\n\n* Competitive healthcare benefits\n\n* Generous equity compensation\n\n* Unlimited vacation\n\n* Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)\n\n\n\n\nAt Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.\n\nOur salary ranges are based on paying competitively for our companyโ€™s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $40,000 to $50,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.\n\n \n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Non Tech and Non Tech jobs that are similar:\n\n $30,000 — $70,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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Sprinto


Bengaluru
๐Ÿ’ฐ $80k - $120k*

Manager

 

SaaS

 

Security

Consultant

Investment

Senior

Sprinto is hiring a

Remote Enterprise Customer Success Manager APAC

\nSprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round\n\n\nThe Role\nAre you ready to make a significant impact in a fast-paced, innovative environment? We are on the lookout for an experienced Enterprise Customer Success Manager to join our dynamic B2B SaaS company thatโ€™s revolutionising the way businesses operate in a nascent market!\n\n\nImagine being at the forefront of change as our customers transition from outdated manual processesโ€”think spreadsheets, emails, and foldersโ€”to harnessing the power of our cutting-edge GRC Automation tool. In this pivotal role, you will be the guiding force for enterprises embarking on an exciting journey of transformation, helping them unlock new levels of efficiency and success as they adopt our solutions for the very first time.\n\n\nIf youโ€™re passionate about driving customer success and thrive in an environment where innovation meets opportunity, this is your chance to shine! Join us and be part of a team that's not just changing how work gets done but also shaping the future of the industry. Your expertise will be crucial in empowering clients to embrace automation and redefine their workflows.\n\n\nReady to make a difference? We canโ€™t wait to meet you!\n\n\n\nSome key responsibilities of the role:\n* Ownership of GRR goals for a Portfolio of high-value accounts: Oversee a designated portfolio of mid-market accounts, ensuring high levels of customer satisfaction and retention while identifying opportunities for upselling and cross-selling.\n* Lead GRC Transformation Projects: Drive the planning and execution of GRC transformation initiatives, collaborating with clients as well as internal product teams to align project delivery goals with the customersโ€™ business objectives\n* Act as a Trusted Advisor: Serve as a consultant to CISOs and other key stakeholders, providing insights on information security best practices and compliance requirements.\n* Monitor Key Performance Indicators (KPIs): Track and improve leading indicator metrics such as Net Promoter Score (NPS), product adoption rates, and customer engagement levels to assess and improve the health of the customer accounts\n* Conduct Quarterly Business Reviews (QBRs): Facilitate regular QBRs with clients to discuss progress, gather feedback, and ensure alignment on future goals and strategies.\n* As an SME, mentor / guide other CSMs: As a subject-matter expert, guide other CSMs in the team navigate complexities with their customer engagements, while also leveraging the knowledge to improve internal processes and playbooks.\n\n\n\nSome key requirements of the role:\n* 5+ years of experience in customer success, consulting, or project management, with a focus on mid-market or enterprise accounts.\n* Proven experience in managing complex, multi-phase digital transformation projects with a focus on scaling impact and results.\n* In-depth understanding of Governance, Risk, and Compliance (GRC) frameworks (GDPR, HIPAA, SOC 2), with hands-on experience leading large-scale transformation initiatives in this space.\n* Strong project management skills, capable of handling multiple complex initiatives.\n* Excellent communication and relationship-building skills with senior stakeholders.\n* Proficiency in CRM tools and data analysis software.\n\n\n\nBenefits\n* Remote First Policy\n* 5 Days Working With Flexi Hours\n* Group Medical Insurance (Parents, Spouse, Children)\n* Group Accident Cover\n* Company Sponsored Device\n* Education Reimbursement Policy\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior and Non Tech jobs that are similar:\n\n $80,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nBengaluru
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


GHX


๐Ÿ’ฐ $45k - $70k*

Consultant

 

Front-End

 

Training

Travel

Edu

Microsoft

Lead

Operations

Excel

Healthcare

GHX

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๐Ÿ‘€ 862 views

โœ… 38 applied (4%)

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GHX is hiring a

Remote Implementation Consultant II

\nReporting to the Manager, Implementation Services, the Implementation Consultant II will be responsible for delivering assigned implementation projects.  Will work to ensure a high quality of service is delivered to GHX customers through all assigned projects.\n\nResponsible for overseeing the day-to-day implementation and operations aspects of the client relationship, achievement of service levels, as well as execution on key projects with specific focus on client utilization and satisfaction.  Will manage implementation to project objectives, follow project plans, as well as work with the Client organizations to manage priorities and expectations.  \n\nWork cross-functionally in a matrix role, and focus on achieving required service levels, meeting project timelines, and addressing services and client issues as required.\n\nAt GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.\n\nPrincipal duties and responsibilities:\n\n\n* Provides exceptional service to assigned accounts.\n\n* Leads implementation projects in accordance with the scope of work sold to the customer.\n\n* Develops, tracks, and reports against customer specific project plans.\n\n* Provides train-the-trainer customer education, as needed.\n\n* Assists customers with the deployment of GHX products.\n\n* Ensures customers receive value and achieves high degrees of utilization from GHX products and services.\n\n* Maintains and communicates project status, to include identifying risks and mitigation strategies.\n\n* Coordinates with other GHX departments and Solution Delivery staff members to ensure customer objectives are met.\n\n* Works towards operational excellence and continual quality improvement to drive an optimal GHX customer experience, as well as internal efficiency.\n\n* Participates with the development and maintenance of best practice implementation methodologies.\n\n* Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts.\n\n\n\n\nRequired Skills:\n\n\n* Customer-focused professional with a passion for excellence and experience with healthcare IT implementation projects. \n\n* Exceptional client management, project management and interaction skills. \n\n* Self-motivation and a strong work ethic are essential to success. \n\n* Must possess outstanding communication, analytical, planning, coordination, and negotiation skills, as well as a track record of developing and maintaining strong business relationships.\n\n\n\n\nRequired Qualifications:\n\n\n* Bachelorโ€™s degree in a related field, or combination of education and equivalent work experience.\n\n* Proven history of success (typically 1-2 years) in an implementation or project management role, preferably in a healthcare IT environment.\n\n* Basic understanding of health care supply chain.\n\n* Ability to configure applications, with knowledge of front-end business process applications.\n\n* Experience or competency to perform application training sessions to customer project teams, lead process and application training sessions.\n\n* Ability to manage data in Excel/import export.\n\n* Strong knowledge of project management methodologies.\n\n* Experience with project reporting.\n\n* Ability to excel in a high-energy, collaborative team environment.\n\n* Excellent interpersonal, oral/written communication, organizational, analytical and problem-solving skills.\n\n* Ability to manage multiple priorities.\n\n* Dedication to customer service, with strong client management skills.\n\n* Ability to work with cross-functional teams and personnel at varying levels of the company and customer organizations.\n\n* Exceptional people and change management skills.\n\n* Proficiency in Microsoft Office applications (Word, PowerPoint, MS Project, and Excel)\n\n* Ability to work with limited supervision.\n\n* Superior organizational and problem-solving abilities.\n\n* Strong verbal, writing and presentation delivery skills. \n\n* We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team. GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants.\n\n* Ability to travel up to 25% travel.\n\n\n\n\n\nEstimated salary range: $62,700 - $78,300\n\nThe base salary range represents the anticipated low and high end of the GHXโ€™s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidateโ€™s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHXโ€™s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/\n\n #LI-Remote #LI-KL \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education and Non Tech jobs that are similar:\n\n $45,000 — $70,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Braeburn


๐Ÿ’ฐ $50k - $110k*

Director

 

Training

 

Support

Code

Travel

Strategy

Lead

Marketing

Sales

Healthcare

Braeburn

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๐Ÿ‘€ 566 views

โœ… 9 applied (2%)

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Braeburn is hiring a

Remote Regional Director Central

\nReports to: National Sales Director, West\n\nLocation: Central Region (Remote) \n\n\n\nCompany Overview:\n\nBraeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.\n\nAt Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.\nPosition Summary:\n\nThe Regional Director provides leadership and strategic direction for a diverse team of Account Managers within a defined geographic area to achieve the Companyโ€™s business performance objectives. Additionally, the Regional Director must establish high work standards that are patient centric, customer focused, and in line with company values to meet and exceed goals. The individual in this role must strive for continuous improvement while ensuring that all team members perform in accordance with company policies, and code of conduct.\n\nThe key skill sets required for this role are strategic vision, leadership, coaching, accountability, adaptability, business acumen, judgement, and collaboration. The Regional Director must also possess in-depth experience leading teams within multiple, complex distribution models including Specialty Pharmacy and Buy & Bill acquisition.\nSpecific Duties:\n\n\n* Lead recruitment, coaching, development, and retention of top talent for Braeburn and be accountable for talent life cycle including performance management, compensation reviews and employee engagement.\n\n* Train, motivate, and coach Account Managers in all aspects of job performance within a specific regional geography using Braeburn approved resources.\n\n* Execute field strategies and marketing plans effectively to meet or exceed regional and national business objectives.\n\n* Participate in the development and implementation of national sales strategy and related tactics.\n\n* Assist with development and delivery of field infrastructure and field training in support of the strategic business plan.\n\n* Develop and deliver business plans through periodic business reviews with corporate leadership team members.\n\n* Develop a deep understanding of assigned region, including delivery of care, major payers, and public policy initiatives.\n\n* Identify and address region-specific opportunities and barriers to ensure company.\n\n* Review, analyze and interpret field reports to ensure quarterly and annual objectives are met.\n\n* Foster compliant innovation in field approaches/ practices and ensure effective cross-functional leadership and collaboration with all Braeburn partners, including market access, medical affairs, and government affairs.\n\n* Develop and implement effective regional communication.\n\n* Plan and execute regional sales.\n\n* Exercise sound judgment and ensure integrity and compliance with company policies in all activities and communications.\n\n* Manage all regional level expenses.\n\n* Work on and/or lead special project teams as identified.\n\n\n\nSkills:\n\n\n* Strong interpersonal, written, and oral communication skills\n\n* Strong presentation, planning and operational skills\n\n* Ability to recruit, coach and mentor\n\n* Documented collaborative, team-oriented skill set and operational values\n\n* Strong work ethic and commitment to excellence\n\n* Strong ethical behavior and commitment to compliance\n\n* Willingness to travel both regionally and nationally as needed (up to 50-60%)\n\n* Passion for improving healthcare for patients with substance use or mental health disorders\n\n* Entrepreneurial attitude and/or experience in a start-up environment\n\n\n\nEducation/Experience:\n\n\n* Bachelorโ€™s degree (BS/BA) Advanced business degree a plus\n\n* 12+ years of pharmaceutical experience with at least 7+ years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries\n\n* Management experience of 5+ years of first-line sales and/or field market access\n\n* Proven sales or field market access performance as evidenced by market performance reports and recognition awards in specialty pharmacy markets\n\n* Demonstrated track record of successfully building field-based teams along with coaching and developing field-based professionals\n\n* In-depth understanding of reimbursement/insurance coverage for physician- administered treatments\n\n\n\n\nBraeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Marketing, Sales and Non Tech jobs that are similar:\n\n $50,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nKansas City, Missouri, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Parsley Health


๐Ÿ’ฐ $50k - $98k*

Manager

 

Support

 

Bank

Microsoft

Sales

Medical

Recruitment

Parsley Health

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๐Ÿ‘€ 1,646 views

โœ… 67 applied (4%)

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Parsley Health is hiring a

Remote Manager Call Center

\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our membersโ€™ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nThe Call Center Manager is responsible for the performance and behaviors of the member experience team and for managing inbound and outbound communication via the Parsley Health Call Center. This position supports the company and department goals by supporting members within required SLAs while providing a world-class member experience. The Call Center Manager will be responsible and accountable for driving process improvements, providing feedback, performance/productivity management, reporting, and training. \n\nWhat youโ€™ll do:\n\n\n* Proactively monitor daily/weekly operational statistics and report trends/variances to inform the business of potential trends, issues, and opportunities for multiple departments within the call center. This includes Sales, Service, and Care coordinators, Prior authorization, Waitlist management, and calls from labs and pharmacies, as well as third-party call center management and vendor management.  \n\n* Analyze call center data, prepare reports and give presentations to upper management.\n\n* Hire, onboard, and train Call Center employees.\n\n* Lead team meetings and coach teams through challenging customer service issues.\n\n* Ensure the team adheres to company standards when handling member complaints.\n\n* Handle escalations and overcome objections, focusing on member retention by answering member emails, SMS, and calls at least 10 hours weekly. \n\n* Develop monthly, quarterly, and annual call center goals and action plans that can be executed on an agent level. \n\n* Prepare and manage weekly team work schedules to ensure sufficient coverage based on forecasted contact volume and handle times. \n\n* Manage live call answer rate, escalations, call abandonment rate, labor efficiency, average speed of answer, average time to resolve, and first contact resolution.\n\n* Drive business results through mentoring, managing, and coaching team members to consistently achieve operational goals through reporting analysis, observations, and monitoring.\n\n* Develop and execute initiatives that maximize member retention, satisfaction, and loyalty to achieve department and company goals. \n\n* Build and roll out call center workflows, proactively analyze and interpret data, and compile and monitor operational statistics and reports.\n\n* Work collaboratively with other departments and teams to ensure continuity of communication with employees and members regarding program components, pricing, and company policies.\n\n* Share new ideas and out-of-the-box thinking to improve member experience related to company KPIs. \n\n* Use motivational strategies to drive metrics by recognizing strong performance. \n\n* Lead by example, displaying a willingness to assist with any task, encouraging a cooperative environment, and providing leadership to employees who express challenges and concerns.  \n\n* Monitor the quality of work during and after a callโ€”the ability to effectively model a great call and coach employees. \n\n* Manage Slack Channels to support Call Center staff with questions. \n\n* Assist with all other duties as assigned.\n\n\n\n\nMeasures of success: \n\n\n* Develop and sustain SLAs\n\n* Improve member retention and reduce churn as defined by business metrics. \n\n\n\n\nWhat youโ€™ll need:\n\n\n* 2+  years of experience managing a team. Remote management is a plus. \n\n* 2+ years of experience in a call center environment \n\n\n\n* Experience using CRM and telephony CcaaS, preferably experience with Regal.ai, is a plus!\n\n\n\n* Excellent sales and member support skills\n\n* Advanced troubleshooting and problem-solving skills\n\n* Highly motivated with a positive attitude that can influence/motivate remote teams\n\n* Strong analytical skills\n\n* Must be proficient in multiple computer-based programs and can navigate several programs at one time, including but not limited to Google Suite, HelpScout, Acuity, Avality, MDHQ, Regal Voice, Slack, Looker, Calendly, and Stripe\n\n* Possess the ability to use and access these systems while speaking with members.  \n\n* Ability to effectively communicate information and ideas in written and verbal format\n\n* Must be able to manage and motivate others as well as work independently\n\n* Excellent organizational and time management skills\n\n* Strong relationship-building skills\n\n* Ability to think strategically and operationally and make sound business decisions\n\n* Ability to multitask and work in a fast-paced team environment\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n* Annual wellness stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $85,000 - $100,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n    Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n $50,000 — $97,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Kasa Living


๐Ÿ’ฐ $95k - $138k*

Training

 

Travel

 

Operations

Full-Time

Kasa Living

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๐Ÿ‘€ 1,244 views

โœ… 33 applied (3%)

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Kasa Living is hiring a

Remote Hospitality Associate

\nLocation: Portland, OR -Onsite-\n\nTime Commitment: approximately 32-40 hours per week\n\nAnticipated Schedule: ~5 days per week, weekends and holidays required, chance for OT\n\n \n\nThe Hospitality Associate role is an on-site facilitator of everything that the Kasa guests will experience during their stay. As a Hospitality Associate, you are an important part of the Portland market, supporting efficient and successful operations for The Clyde By Kasa, a historic and boutique hotel in the heart of Portland. You will be the face of Kasa during the guestโ€™s stay, interacting with guests face-to-face, providing assistance and recommendations, and addressing any concerns that arise. You will be knowledgeable of property operations and be an extension of the Guest Experience team. Through pure hospitality-focused service delivery, you will be the conduit between the guest and the community, focusing on flawless check-ins and being a Hall of Fame Host.\n\nLike many operations roles, there is no โ€œtypical dayโ€ but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property and service improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: Welcoming guests, facilitating guest relocations, planning + strategizing for next-day operations, enhancing VIP experience, hosting guest engagement events, and providing guests with local area recommendations.\n\nA typical schedule for this role is based on business needs in your market, sometimes including nights, weekends, and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.\n\n \nUnleash your career potential at Kasa\n\nWe're building a tech-enabled global hospitality brand that unleashes the potential of livable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.\n\n \nRequired Qualifications\n\n\n* \n\nThink Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit. \n\n\n* \n\nTech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.\n\n\n* \n\nHandy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.\n\n\n* \n\nQuality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.\n\n\n* \n\nReliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.\n\n\n* \n\nCollaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.\n\n\n* \n\nSmooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.\n\n\n* \n\nChange Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.\n\n\n\n\nProcess Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.\n\n\n\n\n\n \nRequired policy information: \n\n\n\n\nThis role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.\n\n\n\n\n\n \n\nDonโ€™t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.\n\n \nExpected Results\n\n\n\n\nRole Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics. \n\n\n\n\n\n\n\nKey Initiative: Identify and communicate on-site issues. \n\n\n\n\nKey Initiative: Focus on guest experience through proactive and reactive communications and service delivery.\n\n\n\n\nKey Initiative: Know the area and encourage guests to enjoy the best your property and location have to offer.\n\n\n\n\n\n\n\nRole Objective 2: Complete tasks that drive productivity within the operation.\n\n\n\n\n\n\n\nKey Initiative: Review guest experience data and increase the quality of the guest's journey through thorough understanding of Kasa processes.\n\n\n\n\nKey Initiative: Identify opportunities to decrease costs, increase revenue, and increase guest experience. \n\n\n\n\n\n\n\n \nCurious about the Kasa experience? Save 15% when you book on kasa.com\n \n\n๐Ÿ’ฐ The Pay\n\nThe starting base pay range for this role is between $18.00 and $19.50. and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.\n\n \nBenefits\n\n\n* \n\nโœˆ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.\n\n\n* \n\nCell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.\n\n\n* \n\n๐Ÿ“ˆ 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%.\n\n\n* \n\n๐Ÿ™Œ Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.\n\n\n* \n\n๐Ÿฉบ Health Coverage: Weโ€™ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.\n\n\n* \n\nโญ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!\n\n\n\n\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n $95,000 — $137,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nPortland, Oregon, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Cerebral


๐Ÿ’ฐ $50k - $168k*

Embedded

 

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Edu

Cerebral

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๐Ÿ‘€ 303 views

โœ… 2 applied (1%)

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Cerebral is hiring a

Remote Independently Licensed Therapist Pennsylvania

\nThe Role:\n\nWe are looking for a compassionate Licensed Therapist to support our mission in democratizing access to high-quality mental health care! Cerebral takes a holistic and comprehensive approach when providing care for our patients. Our telemedicine therapists collaborate with prescribers as needed, to support clients during their mental health journey. This therapist role provides direct care for a panel of clients and allows for flexibility when client sessions can be scheduled. You can see clients during traditional business hours, evenings, or on weekends.\n\nThis position is a 1099 independent contract role. Current state license requirements include Alabama, Maryland and/or Pennsylvania. \n\nWho you are:\n\n\n* Independently Licensed Therapist in the United States for any of the following license structures: Professional Counseling, Marriage and Family Therapy, or Clinical Social Work\n\n* You are licensed and in good standing in at least one state; multiple states licenses preferred\n\n* Master's degree in social work, counseling, marriage and family therapy, or equivalent\n\n* Experience in diagnosing mental health disorders in accordance with the DSM-5 criteria\n\n* Maintain a strong evidence-based clinical skill set while practicing & implementing outcome-focused care\n\n* Empathetic and intuitive listening\n\n* Strong verbal and written communication\n\n* Knowledgeable in crisis response\n\n* Comfortable working autonomously in a telemedicine environment\n\n* Tech-savvy with the ability to navigate various systems & tools with ease (this includes, but is not limited to Google Workspace, Slack, proprietary EMR, etc.)\n\n* Passionate about our mission of improving access to high-quality mental health care\n\n* An entrepreneurial spirit or previous experience within a startup or fast-paced environment is preferred\n\n\n\n\nHow your skills and passion will come to life at Cerebral:\n\n\n* Conduct therapeutically sound sessions with clients weekly or bi-weekly for 45 minutes (cadence dependent on the client's plan)\n\n* Provide anywhere from 15-40 hours of weekly availability\n\n* Create your own flexible schedule based on your individual availability! Scheduled time must fall within the hours of 6:00am to 11:30pm per your specific timezone\n\n* Work collaboratively with prescribers who are managing your clients' medication, in tandem with therapy services you are providing\n\n* Work alongside other like-minded clinicians that have a common goal to positively impact the lives of others, and create an environment that leads to favorable outcomes for clients\n\n\n\n\nWhat we offer:\n\n\n* Mission-driven impact: \n\n\n* Shape the future of the #1 largest and fastest growing online mental health care company in the world\n\n* Build a platform that is improving the lives and well-being of hundreds of thousands of people\n\n* Join a community of high achievers who have a passion for promoting mental health\n\n\n\n\n\n* Path to develop & grow:\n\n\n* Readily available psychiatrists and clinician leadership for case consultations to ensure you always receive the support you need\n\n* Access to innovative technology to support you in delivering the highest quality of care to your clients\n\n* Access to UpToDate for continued education (free CEU offering)\n\n\n\n\n\n* Remote-first model:\n\n\n* Flexibility to choose the hours and schedule that work best for you \n\n* Work virtually from anywhere in the United States\n\n\n\n\n\n* Culture & connectivity:\n\n\n* Highly-responsive and supportive team of clinical and operational management \n\n* Decreased administrative time for clinicians through ongoing technology improvements and automations\n\n* Fully integrated, data-enabled EMR with embedded clinical decision support, monthly prescriber metric reports, and task management system\n\n* Opportunity to participate in strategic development initiatives to improve our clinical quality and safety and/or clinical processes across the organization\n\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Embedded and Non Tech jobs that are similar:\n\n $50,000 — $167,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nPittsburgh, Pennsylvania, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


project44


๐Ÿ’ฐ $55k - $113k*

Manager

 

SaaS

 

Test

Travel

Voice

Leader

Lead

Sales

Engineering

Executive

project44

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๐Ÿ‘€ 964 views

โœ… 39 applied (4%)

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project44 is hiring a

Remote Customer Success Manager

\nWhy project44?\n\nAt project44 weโ€™re on a mission - to make supply chains work.\n\nproject44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the worldโ€™s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWavesโ€™ FreightTech 25, and the Customerโ€™s Choice in Gartner Peer Insightsโ€™ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.\n\nIf youโ€™re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, letโ€™s talk.\n\nThe Customer Success Manager will serve as the primary interface between project44 and a designated portfolio of accounts. Your core responsibility is to ensure our customer gets the highest value possible out of the p44 products along with an exceptional service level.โ€ฏโ€ฏ \n\nKey Accountabilities\n\n\nPartner with customers to develop strategies to ensure best use of the product and help them achieve maximum value from our services \n\nSummarize product feedback gathered from customer meetings and act as advocate for our customers with internal product and development teams \n\nForm relationships and educate the customer on new products and features to drive optimal product use and increase valued perceived.  \n\nServe as the main point of contact for the customer (external) and the voice of the customer (internal) to project and help prioritize product requests \n\nMonitor customer health and risk. Develop and execute success plans when required working with customer support, product development and engineering or any other appropriate departments. \n\nFacilitate and lead Executive Business Reviews with customers \n\nProactively manage multiple accounts to ensure customerโ€™s success in services renewal, adoption of products, customer health and overall satisfaction \n\nIdentify opportunities for upsell alongside sales and account management team \n\nMaintain up to date knowledge of logistics industry, EDI, and blockchain \n\n\n\n\nRequirements & Preferred Skills\n\n\nExperience working with fast-growth technology company, strongly preferredโ€ฏ \n\nExperience working with a SaaS or platform product, strongly preferredโ€ฏ \n\nKnowledge of supply chain, preferredโ€ฏ \n\nAt least 7 years of experience working with enterprise customers in Customer Success, Account Management, Sales Engineering or Consultingโ€ฏ \n\nComfortable presenting to executive leadership and in large groups of peopleโ€ฏ \n\nAbility to be strategic, but still roll up your sleeves to accomplish what needs to be doneโ€ฏ \n\nOrganized with a strong sense of urgency to meet deadlinesโ€ฏ \n\nHighly customer-oriented attitude \n\nExcellent verbal and written English; fluency in either German, Italian, Spanish, French is advantageous \n\nSome travel for key customer meetings and events \n\n\n\n\nDiversity & Inclusion:\n\nAt project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. Weโ€™re focused on creating a company where all team members can bring their authentic selves to work every day.\n\nWeโ€™re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.\n\nproject44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, weโ€™d love to review your application!\n\nFor any accommodation needed during the hiring process, please email [email protected]. Even if you donโ€™t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the roleโ€™s requirements.\n\nMore about project44:\n\nSince 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the worldโ€™s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.\n\nA candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral & integrity risks among our staff and to ensure Project44 is compliant with its internal pre-employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance. We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department   A criminal  back ground check will be facilitated by our third party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed.  Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request.  If there are any costs related to screening, these will be borne by Project44. When our vendor Accurate will reach out to, you will be asked for your consent. We would like to emphasize  that at all time you can decide  to withdraw from the application process and/or to withdraw the consent to perform a screening test.\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Sales and Non Tech jobs that are similar:\n\n $55,000 — $112,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


project44


๐Ÿ’ฐ $55k - $113k*

Manager

 

SaaS

 

Test

Travel

Voice

Leader

Lead

Sales

Engineering

Executive

project44

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๐Ÿ‘€ 689 views

โœ… 24 applied (3%)

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project44 is hiring a

Remote Customer Success Manager

\nWhy project44?\n\nAt project44 weโ€™re on a mission - to make supply chains work.\n\nproject44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the worldโ€™s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWavesโ€™ FreightTech 25, and the Customerโ€™s Choice in Gartner Peer Insightsโ€™ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.\n\nIf youโ€™re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, letโ€™s talk.\n\nThe Customer Success Manager will serve as the primary interface between project44 and a designated portfolio of accounts. Your core responsibility is to ensure our customer gets the highest value possible out of the p44 products along with an exceptional service level.โ€ฏโ€ฏ \n\nKey Accountabilities\n\n\nPartner with customers to develop strategies to ensure best use of the product and help them achieve maximum value from our services \n\nSummarize product feedback gathered from customer meetings and act as advocate for our customers with internal product and development teams \n\nForm relationships and educate the customer on new products and features to drive optimal product use and increase valued perceived.  \n\nServe as the main point of contact for the customer (external) and the voice of the customer (internal) to project and help prioritize product requests \n\nMonitor customer health and risk. Develop and execute success plans when required working with customer support, product development and engineering or any other appropriate departments. \n\nFacilitate and lead Executive Business Reviews with customers \n\nProactively manage multiple accounts to ensure customerโ€™s success in services renewal, adoption of products, customer health and overall satisfaction \n\nIdentify opportunities for upsell alongside sales and account management team \n\nMaintain up to date knowledge of logistics industry, EDI, and blockchain \n\n\n\n\nRequirements & Preferred Skills\n\n\nExperience working with fast-growth technology company, strongly preferredโ€ฏ \n\nExperience working with a SaaS or platform product, strongly preferredโ€ฏ \n\nKnowledge of supply chain, preferredโ€ฏ \n\nAt least 7 years of experience working with enterprise customers in Customer Success, Account Management, Sales Engineering or Consultingโ€ฏ \n\nComfortable presenting to executive leadership and in large groups of peopleโ€ฏ \n\nAbility to be strategic, but still roll up your sleeves to accomplish what needs to be doneโ€ฏ \n\nOrganized with a strong sense of urgency to meet deadlinesโ€ฏ \n\nHighly customer-oriented attitude \n\nExcellent verbal and written English; fluency in either German, Italian, Spanish, French is advantageous \n\nSome travel for key customer meetings and events \n\n\n\n\nDiversity & Inclusion:\n\nAt project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. Weโ€™re focused on creating a company where all team members can bring their authentic selves to work every day.\n\nWeโ€™re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.\n\nproject44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, weโ€™d love to review your application!\n\nFor any accommodation needed during the hiring process, please email [email protected]. Even if you donโ€™t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the roleโ€™s requirements.\n\nMore about project44:\n\nSince 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the worldโ€™s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.\n\nA candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral & integrity risks among our staff and to ensure Project44 is compliant with its internal pre-employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance. We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department   A criminal  back ground check will be facilitated by our third party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed.  Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request.  If there are any costs related to screening, these will be borne by Project44. When our vendor Accurate will reach out to, you will be asked for your consent. We would like to emphasize  that at all time you can decide  to withdraw from the application process and/or to withdraw the consent to perform a screening test.\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Sales and Non Tech jobs that are similar:\n\n $55,000 — $112,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Kasa Living


๐Ÿ’ฐ $95k - $138k*

Training

 

Support

 

Travel

Operations

Full-Time

Kasa Living

Apply now

๐Ÿ‘€ 1,106 views

โœ… 32 applied (3%)

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Kasa Living is hiring a

Remote Property Operations Associate Miami

\nLocation: Wynwood and Miami Beach\n\nTime Commitment: approximately 32-40 hours\n\nAnticipated Schedule: Based on operational needs\n\nThe Property Operations Associate role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Associate you are an important part of the Wynwood and Miami Beach market, supporting efficient and successful operations for two buildings within the Southeast market portfolio.  Through regular in-person inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of each property. \n\nLike many operations roles, there is no โ€œtypical dayโ€ but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, and providing support for lockouts, last-minute requests, and assisting with other guest issues. \n\nA typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.\n\n \nUnleash your career potential at Kasa\n\nWe're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.\n\n \nRequired Qualifications\n\n\n* \n\nThink Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit. \n\n\n* \n\nTech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.\n\n\n* \n\nHandy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.\n\n\n* \n\nQuality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.\n\n\n* \n\nReliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.\n\n\n* \n\nCollaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.\n\n\n* \n\nSmooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.\n\n\n* \n\nChange Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.\n\n\n\n\nProcess Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.\n\n\n\n\n\n \nRequired policy information: \n\n\n\n\nThis role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.\n\n\n\n\n\n \n\nDonโ€™t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.\n\n \nExpected Results\n\n\n\n\nRole Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics. \n\n\n\n\n\n\n\nKey Initiative: Identify and communicate on-site issues. \n\n\n\n\nKey Initiative: Maintain appropriate supply inventory levels based on provided guidelines.\n\n\n\n\nKey Initiative: Participate in preventative maintenance program.\n\n\n\n\n\n\n\nRole Objective 2: Complete tasks that drive productivity within the operation.\n\n\n\n\n\n\n\nKey Initiative: Complete brand standard inspections to gather property-level data.\n\n\n\n\nKey Initiative: Decrease the number of after-hours calls and inquiries.\n\n\n\n\n\n\n\n \nCurious about the Kasa experience? Save 15% when you book on kasa.com\n \n\n๐Ÿ’ฐ The Pay\n\nThe starting base pay range for this role is between $19.25 and $20.50 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.\n\n \nBenefits\n\n\n* \n\nโœˆ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.\n\n\n* \n\nCell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.\n\n\n* \n\n๐Ÿ“ˆ 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%.\n\n\n* \n\n๐Ÿ™Œ Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.\n\n\n* \n\n๐Ÿฉบ Health Coverage: Weโ€™ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.\n\n\n* \n\nโญ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!\n\n\n\n\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n $95,000 — $137,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nMiami, Florida, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Kasa Living


๐Ÿ’ฐ $95k - $136k*

Training

 

Travel

 

Operations

Full-Time

Kasa Living

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๐Ÿ‘€ 1,601 views

โœ… 42 applied (3%)

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Kasa Living is hiring a

Remote Hospitality Front Desk Specialist

\nLocation: Chicago, IL\n\nTime Commitment: 16-24 hours per week\n\nAnticipated Schedule: Dependent upon business needs\n\nThe Front Desk Specialist role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Front Desk Specialist you are an important part of the Chicago market, supporting efficient and successful operations for the market portfolio. You will be the face of Kasa during the guestโ€™s stay, interacting with guests face to face, providing assistance and recommendations and address any concerns that arise. You will be knowledgeable of property operations and be an extension of the Guest Experience team. Through regular in-person unit inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in. \n\nLike many operations roles, there is no โ€œtypical dayโ€ but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: welcoming guests, facilitating guest relocations, planning + strategizing for next-day operations, enhancing VIP experience, hosting guest engagement events, and providing guests with local area recommendations.\n\nA typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.\n\n \nUnleash your career potential at Kasa\n\nWe're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.\n\n \nRequired Qualifications\n\n\n* \n\nThink Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit. \n\n\n* \n\nTech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.\n\n\n* \n\nHandy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.\n\n\n* \n\nQuality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.\n\n\n* \n\nReliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.\n\n\n* \n\nCollaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.\n\n\n* \n\nSmooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.\n\n\n* \n\nChange Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.\n\n\n\n\nProcess Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.\n\n\n\n\n\n \nRequired policy information: \n\n\n\n\nThis role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.\n\n\n\n\n\n \n\nDonโ€™t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.\n\n \nExpected Results\n\n\n\n\nRole Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics. \n\n\n\n\n\n\n\nKey Initiative: Identify and communicate on-site issues. \n\n\n\n\nKey Initiative: Maintain appropriate supply inventory levels based on provided guidelines.\n\n\n\n\nKey Initiative: Participate in preventative maintenance program.\n\n\n\n\n\n\n\nRole Objective 2: Complete tasks that drive productivity within the operation.\n\n\n\n\n\n\n\nKey Initiative: Complete brand standard inspections to gather property-level data.\n\n\n\n\nKey Initiative: Decrease the number of after-hours calls and inquiries.\n\n\n\n\n\n\n\n \nCurious about the Kasa experience? Save 15% when you book on kasa.com\n \n\n๐Ÿ’ฐ The Pay\n\nThe starting base pay range for this role is between $19.25 and $20.50 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.\n\n \nBenefits\n\n\n* \n\nโœˆ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.\n\n\n* \n\nCell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.\n\n\n* \n\n๐Ÿ“ˆ 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%.\n\n\n* \n\n๐Ÿ™Œ Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.\n\n\n* \n\n๐Ÿฉบ Health Coverage: Weโ€™ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.\n\n\n* \n\nโญ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!\n\n\n\n\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n $95,000 — $136,250/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Valendo Health


๐Ÿ’ฐ $95k - $136k*

Travel

 

Financial

 

Operations

Medical

Healthcare

Valendo Health

Apply now

๐Ÿ‘€ 647 views

โœ… 15 applied (2%)

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Valendo Health is hiring a

Remote VP of Practice Operations

About the Company\n\nValendo Health is a value-based care company created by Redesign Health in 2023, and is focused on partnering with endocrinology practices to help grow their businesses, improve care for patients with diabetes, and shape the future of diabetes care through value-based care contracts. Valendoโ€™s founding team is made up of serial healthcare entrepreneurs with decades of experience in value based specialty care and a passion for improving care for people with diabetes.  We deliver the Valendo Health Value Based Endocrinology Program in three phases: \n\n* \n\nImplement virtual care visits and remote monitoring for patients with diabetes\n\n\n* \n\nCentralize and streamline practice operations\n\n\n* \n\nDevelop and manage value-based care contracts\n\n\n\nAbout the Job\n\nAs the VP of Practice Operations, you will share our passion for improving healthcare and play a key role in the effort to implement virtual care services within our initial endocrinology practice customers, in collaboration with Cecelia Health, our virtual care partner. In addition, you will play a key role in identifying opportunities and processes for improving, streamlining and scaling practice operations. This role will also be involved in the care and risk management activities associated with succeeding in value-based care contracts.  \n\nYou will oversee provider partnerships, establishing operational significance of our virtual care services and instituting operational workflows that help to achieve our goal of providing a world class patient experience and an improvement in clinical outcomes.\n\nYou will report to and work with the stealth ventureโ€™s CEO. This position can be fully remote within the United States, but will require regular travel to practice partners around the country and to Valendo Healthโ€™s headquarters in Boston.\nWhat youโ€™ll do:\n\n\n* Define and create an operational workflow designed to integrate virtual care services into practice operations\n\n* Oversee the daily operations of our program across multiple endocrinology practices, ensuring smooth functioning and high-quality patient care\n\n* Establish continuous feedback loops with the clinical team; work with the care team to address any bottlenecks and document best practices to drive efficiency and effectiveness as we scale\n\n* Collaborate with physicians, healthcare teams, and external partners to enhance service delivery and drive practice growth\n\n* Identify and execute opportunities for Valendo Health to develop centralized, value-added management services as part of the companyโ€™s Phase 2 offering\n\n* Proactively identify opportunities through new practice partnership, provider recruiting, and new product development opportunities\n\n\n\nWhat youโ€™ll need:\n\n\n* 5+ years of medical practice management and leadership experience\n\n* Significant operational experience with progressive leadership responsibilities and an entrepreneurial orientation\n\n* Practice management experience, preferably in endocrinology or similar type of medical specialty\n\n* Experience building and managing operational teams and outside business partners to deliver products or services that impact patient outcomes\n\n* Experience with financial management, data analysis, and healthcare technology tools\n\n* Experience implementing and billing for telehealth and/or care management services such as CCM, PCM, RPM, CGM, DSMT, MNT etc. is preferred\n\n* Tech-enabled and telehealth experience is preferred\n\n* Value-based care experience is preferred\n\n* Bachelorโ€™s Degree, Masterโ€™s preferred\n\n\n\nWhat youโ€™ll bring to the table:\n\n\n* Proven ability to build relationships with medical practices\n\n* Integrated understanding of how practice operations tie in with product strategy, go-to-market, and fundraising\n\n* Strong analytical and project management skills\n\n* Entrepreneurial spirit\n\n* Passion for improving healthcare for patients and providers\n\n\n\nWho you are:\n\n\n* Optimizes Work Processes: You are aware of the most effective and efficient processes to get things done, and are focused on continuous improvement.\n\n* Collaborates and Communicates: You work cooperatively with others across the organization to achieve shared objectives, partnering with others to get work done and crediting others for their contributions and accomplishments.\n\n* Action-Oriented: You readily take action on new opportunities with a sense of urgency, high energy, and enthusiasm. You display a can-do attitude, and step up to handle tough issues.\n\n* Driven for Growth: You identify opportunities to solve problems, improve operations and workflow in ways that help bothe Valendo Health and our practice partners grow and thrive.\n\n\n\nYou will work out of one of the following locations:\n\n\n* In-office: Boston, NY\n\n* Remote: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming\n\n\n\nAdditional Information\n\nFull-time base salary range of $145,000 - $180,000 plus equity. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n $95,000 — $136,250/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Hopscotch Primary Care


๐Ÿ’ฐ $60k - $96k*

Director

 

Support

 

Financial

Finance

Strategy

Operations

Healthcare

Hopscotch Primary Care is hiring a

Remote Director Network & Value Based Care

About the Role \n\nThe Director, Network & Value-based Care will be responsible for leading and executing Hopscotchโ€™s network and value-based care strategy, leveraging deep working knowledge of Medicare-focused VBC models and general network operations and collaborating cross-functionally across Population Health, Finance, and Operations to optimize contract performance.  \n\nSpecifically, this role will negotiate, execute, and manage Medicare-focused VBC contracts; set the network management strategy (e.g., whether to participate with specific payers); manage payer relationships; and bring solutions to optimize performance in VBC contracts across key contract levers, including but not limited to shared risk, carve outs, and relevant elements (e.g., attribution, quality cut points, etc.). This is an exciting opportunity to build a critical function at Hopscotch and collaborate cross-functionally to drive best-in-class results. \nWhat You'll Do \n\n\nDevelop deep understanding of Hopscotchโ€™s enterprise strategy and operations and key intersection points with value-based care levers \n\nNegotiate and execute network and value-based care contracts; implement contracts and manage ongoing payer relationships \n\nDevelop management process around payer contracting and Hopscotch's cross-functional dependencies (e.g., quality, attribution, utilization management, etc.) to ensure performance and contract requirements are met \n\nReview payer data and derive insights around key levers for contract performance, including but not limited to payer market data, patient attribution, and membership growth; bring solutions to internal teams and payers based on insights \n\nAnalyze financial and operational implications of existing and future payer contracts, quantifying and communicating risks and opportunities to leadership \n\nIdentify workflow improvement opportunities to optimize value-based contract performance and see through until completion \n\nOwn health plan relationships with the mindset of a โ€œbusiness ownerโ€; proactively identify value-add opportunities for improved performance and strategic partnerships \n\nCollaborate cross-functionally with teams across Hopscotch, including Operations, Population Health, and Finance to maximize Hopscotchโ€™s performance in value-based care contracts \n\nServe as subject matter expert on relevant payer dynamics; monitor and evaluate industry news and regulatory changes for impacts to payer strategy and reimbursement \n\n\n\nAbout You \n\nYou would be a great fit for this position if you have 3+ years of experience in negotiating and managing value-based care agreements (e.g., shared and full risk models) in Medicare Advantage and Medicare FFS (e.g., MSSP, ACO REACH, etc.), in addition to: \n\n\nBachelorโ€™s degree; graduate degree preferred \n\n5 yearsโ€™ experience in network management, provider contracting, and/or managed care \n\nDeep understanding of value-based contracting, including but not limited to shared risk, cash flow, revenue recognition, stop loss/reinsurance, and population health levers \n\nAbility to partner with medical economics/actuarial resources and apply insights to overall value-based contracting strategy \n\nSelf-starter mindset capable of developing mission-critical recommendations and seeing them through in a hands-on way \n\nArticulate and succinct communication skills to synthesize complex concepts, verbally and in writing, and drive results \n\nMission alignment to support an organization working to transform healthcare in rural America \n\n\n\n\nFrom a cultural perspective, you:โ€ฏโ€ฏ \n\n\nCreate aโ€ฏculture of excellence, by bringing your best and encouraging the same from those around youโ€ฏ \n\nPutโ€ฏservice to patientsโ€ฏfirst and encourage the same of those around youโ€ฏ \n\nTakeโ€ฏownership and accountabilityโ€ฏfor your work and for delivering results for patientsโ€ฏโ€ฏ \n\nAssume the best in othersโ€ฏandโ€ฏbring solutions to challengesโ€ฏwith a focus on moving forward togetherโ€ฏ \n\nShow an activeโ€ฏcommitment to the teamโ€ฏby collaborating and communicating proactivelyโ€ฏโ€ฏ \n\nDemonstrate aโ€ฏdedication to continuous improvement, in clinical and cultural settingsโ€ฏโ€ฏ \n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance and Non Tech jobs that are similar:\n\n $60,000 — $96,250/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Kasa Living


๐Ÿ’ฐ $95k - $136k*

Training

 

Support

 

Travel

Lead

Operations

Full-Time

Kasa Living

Apply now

๐Ÿ‘€ 630 views

โœ… 20 applied (3%)

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Kasa Living is hiring a

Remote Property Operations Lead

\nLocation: Alexandria, Virginia\n\nTime Commitment: approximately 32 - 40 hours per week\n\nAnticipated Schedule: At the needs of the business, typically 9 am-5 pm shifts, weekends and holidays expected\n\nThe Property Operations Lead role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the Alexandria market, supporting efficient and successful operations for both properties in the market. Through regular in-person inspections, you are responsible for ensuring that all building systems function properly and public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in. \n\nLike many operations roles, there is no โ€œtypical dayโ€ but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, providing support for lockouts, last-minute requests, and assisting with other guest issues. \n\nA typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.\nUnleash your career potential at Kasa\n\nWe're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.\nRequired Qualifications\n\n\n* Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit. \n\n\n\n* Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.\n\n\n\n* Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.\n\n\n\n* Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.\n\n\n\n* Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.\n\n\n\n* Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.\n\n\n\n* Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.\n\n\n\n* Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.\n\n\n\n* Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.\n\n\n\n\n\n\n \nRequired policy information: \n\n\n* This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.\n\n\n\n\nDonโ€™t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.\n\n \nExpected Results\n\n\n* Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics. \n\n\n\n\n\n\n* Key Initiative: Identify and communicate on-site issues. \n\n\n\n* Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines.\n\n\n\n* Key Initiative: Participate in preventative maintenance program.\n\n\n\n\n\n\n* Role Objective 2: Complete tasks that drive productivity within the operation.\n\n\n\n\n\n\n* Key Initiative: Complete brand standard inspections to gather property-level data.\n\n\n\n* Key Initiative: Decrease the number of after-hours calls and inquiries.\n\n\n\n\n\n\n\nCurious about the Kasa experience? Save 15% when you book on kasa.com\n\n \nBenefits\n\n\n* โœˆ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.\n\n\n\n* Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.\n\n\n\n* ๐Ÿ“ˆ 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%.\n\n\n\n* ๐Ÿ™Œ Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.\n\n\n\n* ๐Ÿฉบ Health Coverage: Weโ€™ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.\n\n\n\n* โญ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!\n\n\n\n\n\n\n \n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n $95,000 — $136,250/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nAlexandria, Virginia, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Kasa Living


๐Ÿ’ฐ $95k - $136k*

Training

 

Support

 

Travel

Lead

Operations

Full-Time

Kasa Living

Apply now

๐Ÿ‘€ 597 views

โœ… 10 applied (2%)

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Kasa Living is hiring a

Remote Property Operations Lead Pittsburgh

\nLocation: Pittsburgh, PA \n\nTime Commitment: approximately 32-40 hours \n\nAnticipated Schedule: At the needs of the business, typically 9 am-5 pm shifts, weekends and holidays expected\n\nThe Property Operations Lead role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the Pittsburgh market, supporting efficient and successful operations for The Maverick Hotel. Through regular in-person inspections, you are responsible for ensuring that all building systems function properly and public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in. \n\nLike many operations roles, there is no โ€œtypical dayโ€ but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, providing support for lockouts, last-minute requests, and assisting with other guest issues. \n\nA typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.\nUnleash your career potential at Kasa\n\nWe're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.\n\n \nRequired Qualifications\n\n\n* Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit. \n\n\n\n* Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.\n\n\n\n* Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.\n\n\n\n* Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.\n\n\n\n* Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.\n\n\n\n* Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.\n\n\n\n* Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.\n\n\n\n* Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.\n\n\n\n* Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.\n\n\n\n\n\n\n \nRequired policy information: \n\n\n* This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.\n\n\n\n\nDonโ€™t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.\n\n \nExpected Results\n\n\n* Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics. \n\n\n\n\n\n* Key Initiative: Identify and communicate on-site issues. \n\n* Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines.\n\n* Key Initiative: Participate in preventative maintenance program.\n\n\n\n\n\n\n* Role Objective 2: Complete tasks that drive productivity within the operation.\n\n\n\n\n\n* Key Initiative: Complete brand standard inspections to gather property-level data.\n\n* Key Initiative: Decrease the number of after-hours calls and inquiries.\n\n\n\n\n\n\n\nCurious about the Kasa experience? Save 15% when you book on kasa.com\n\n \n\n๐Ÿ’ฐ The Pay\n\nThe starting base pay range for this role is between $22 and $25 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. \nBenefits\n\n\n* โœˆ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.\n\n\n\n* ๐Ÿ“ˆ 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%.\n\n\n\n* ๐Ÿ™Œ Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.\n\n\n\n* ๐Ÿฉบ Health Coverage: Weโ€™ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.\n\n\n\n* โญ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n $95,000 — $136,250/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nPittsburgh, Pennsylvania, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Chime


๐Ÿ’ฐ $100k - $200k*

Director

 

Music

 

Support

Travel

Financial

Fintech

Banking

Bank

Leader

Strategy

Operations

Executive

Full-Time

Chime is hiring a

Remote Director Vendor Operations

About the Role:\n\nThe Director of Vendor Operations plays a critical leadership role in Chime's Scaled Operations organization. You will be responsible for the strategic oversight and management of Chime's vendor partnerships that enable efficient and excellent member service experiences across our contact centers and back-office operations. This includes performance management, compliance, footprint strategy, and fostering a strong Chime culture within our vendor sites.\n\nThe base salary offered for this role and level of experience will begin at $168,570 and up to $238,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\nResponsibilities:\n\n\n* Develop and execute the long-term strategic vision and roadmap for Chime's vendor operations, aligning to our guiding principles of frictionless products, self-service capabilities, and excellent support experiences\n\n* Lead all aspects of the full lifecycle management of vendor relationships, including selection, contracting, integration, optimization, and potential transition/off-boarding\n\n* Drive continuous improvement of vendor performance through KPI management, root cause analysis, process standardization, and implementation of operational excellence initiatives\n\n* Collaborate closely with internal teams (member experience, product, workforce management, etc.) to ensure seamless integration and alignment of vendor operations with Chime's evolving business needs\n\n* Provide strategic thought leadership, insights, and recommendations to executive stakeholders on vendor footprint, capabilities, and overall operations strategy\n\n* Lead, mentor, and develop a hard-working team of vendor management professionals across operational analysis, partner management, and process excellence\n\n* Exemplify Chime's cultural values and ensure consistent delivery of superior member experiences through our vendor partners\n\n\n\nQualifications:\n\n\n* 15+ years of dynamic experience in contact center operations, vendor management, and operational strategy within high-growth environments\n\n* Consistent track record of leading and optimizing large-scale, global vendor operations while maintaining operational efficiency and cost optimization\n\n* Demonstrated ability to influence, negotiate, and maintain strong strategic partnerships with vendors and executive stakeholders\n\n* Excellent analytical, problem-solving, and decision-making skills with the ability to synthesize sophisticated operational data into actionable insights\n\n* Outstanding communication and leadership skills with the ability to inspire teams and drive organizational change\n\n* Willingness to travel domestically and internationally (~20%)\n\n* Experience within the fintech industry is a strong plus\n\n\n\n\nThis role demands a top-tier operations leader with deep expertise in leading and optimizing large vendor ecosystems in support of delivering seamless, elite customer experiences at scale. The ideal candidate will possess a unique blend of strategic vision, operational rigor, vendor management capabilities, and servant leadership.\nA little about us\n\nAt Chime, we believe that everyone can achieve financial progress. Weโ€™re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. \n\nWe created Chimeโ€”a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.\n\nSo far, weโ€™re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, weโ€™re inspired by our membersโ€™ dreams and successes, big and small. \n\nWeโ€™re uniting everyday people to unlock their financial progressโ€”will you join us? \n\n*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.\nWhat we offer\n\n\n* ๐Ÿข A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether youโ€™re local to one of our offices or remote\n\n* ๐Ÿ’ป Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit\n\n* ๐Ÿ’ฐ Competitive salary based on experience\n\n* โœจ 401k match plus great medical, dental, vision, life, and disability benefits\n\n* ๐Ÿ Generous vacation policy and company-wide Take Care of Yourself Days \n\n* ๐Ÿซ‚ 1% of your time off to support local community organizations of your choice\n\n* ๐Ÿง  Mental health support with therapy and coaching through Modern Health\n\n* ๐Ÿ‘ถ 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents\n\n* ๐Ÿ‘ช Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.\n\n* ๐ŸŽ‰ In-person and virtual events to connect with your fellow Chimersโ€”think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\n\n* ๐Ÿ’š A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\n\n\n\n\nWe know that great work canโ€™t be done without a diverse team and inclusive environment. Thatโ€™s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\n\nWe hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. \n\nTo learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \n\n#LI-AM1 #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Music, Travel and Non Tech jobs that are similar:\n\n $100,000 — $200,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Braeburn


๐Ÿ’ฐ $63k - $100k*

Director

 

Training

 

Support

Code

Travel

Strategy

Lead

Marketing

Sales

Healthcare

Braeburn

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๐Ÿ‘€ 556 views

โœ… 9 applied (2%)

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Braeburn is hiring a

Remote Regional Director East

\nReports to: National Sales Director, East\n\nLocation: Philadelphia Metro Area, NYC Metro Area, and/or New Haven, CT (Remote) \n\nCompany Overview:\n\nBraeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.\n\nAt Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.\nPosition Summary:\n\nThe Regional Director provides leadership and strategic direction for a diverse team of Account Managers within a defined geographic area to achieve the Companyโ€™s business performance objectives. Additionally, the Regional Director must establish high work standards that are patient centric, customer focused, and in line with company values to meet and exceed goals. The individual in this role must strive for continuous improvement while ensuring that all team members perform in accordance with company policies, and code of conduct.\n\nThe key skill sets required for this role are strategic vision, leadership, coaching, accountability, adaptability, business acumen, judgement, and collaboration. The Regional Director must also possess in-depth experience leading teams within multiple, complex distribution models including Specialty Pharmacy and Buy & Bill acquisition.\nSpecific Duties:\n\n\n* Lead recruitment, coaching, development, and retention of top talent for Braeburn and be accountable for talent life cycle including performance management, compensation reviews and employee engagement.\n\n* Train, motivate, and coach Account Managers in all aspects of job performance within a specific regional geography using Braeburn approved resources.\n\n* Execute field strategies and marketing plans effectively to meet or exceed regional and national business objectives.\n\n* Participate in the development and implementation of national sales strategy and related tactics.\n\n* Assist with development and delivery of field infrastructure and field training in support of the strategic business plan.\n\n* Develop and deliver business plans through periodic business reviews with corporate leadership team members.\n\n* Develop a deep understanding of assigned region, including delivery of care, major payers, and public policy initiatives.\n\n* Identify and address region-specific opportunities and barriers to ensure company\n\n* Review, analyze and interpret field reports to ensure quarterly and annual objectives are met.\n\n* Foster compliant innovation in field approaches/ practices and ensure effective cross-functional leadership and collaboration with all Braeburn partners, including market access, medical affairs, and government affairs.\n\n* Develop and implement an effective regional communication\n\n* Plan and execute regional sales\n\n* Exercise sound judgment and ensure integrity and compliance with company policies in all activities and communications.\n\n* Manage all regional level expenses and\n\n* Work on and/or lead special project teams as identified.\n\n\n\nSkills:\n\n\n* Strong interpersonal, written, and oral communication skills\n\n* Strong presentation, planning and operational skills\n\n* Ability to recruit, coach and mentor\n\n* Documented collaborative, team-oriented skill set and operational values\n\n* Strong work ethic and commitment to excellence\n\n* Strong ethical behavior and commitment to compliance\n\n* Willingness to travel both regionally and nationally as needed (up to 50-60%)\n\n* Passion for improving healthcare for patients with substance use or mental health disorders\n\n* Entrepreneurial attitude and/or experience in a start-up environment\n\n\n\nEducation/Experience:\n\n\n* Bachelorโ€™s degree (BS/BA) Advanced business degree a plus\n\n* 12+ years of pharmaceutical experience with at least 7+ years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries\n\n* Management experience of 5+ years of first-line sales and/or field market access\n\n* Proven sales or field market access performance as evidenced by market performance reports and recognition awards in specialty pharmacy markets\n\n* Demonstrated track record of successfully building field-based teams along with coaching and developing field-based professionals\n\n* In-depth understanding of reimbursement/insurance coverage for physician- administered treatments\n\n\n\n\nBraeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Marketing, Sales and Non Tech jobs that are similar:\n\n $62,500 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Kasa Living


๐Ÿ’ฐ $90k - $139k*

Training

 

Support

 

Travel

Operations

Full-Time

Kasa Living

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๐Ÿ‘€ 715 views

โœ… 39 applied (5%)

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Kasa Living is hiring a

Remote Property Operations Associate Reno

\nLocation: Reno, NV Onsite at Kasa Archive Reno-Tahoe\n\nTime Commitment: Approximately 32-40 hours per week\n\nAnticipated Schedule: At the needs of the business, typically 10am-7pm shifts, weekends and holidays expected\n\n \n\nThe Property Operations Associate role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Associate you are an important part of the Reno market, supporting efficient and successful operations for the Kasa Archive Reno-Tahoe building.  Through regular in-person inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in. \n\nLike many operations roles, there is no โ€œtypical dayโ€ but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, and providing support for lockouts, last-minute requests, and assisting with other guest issues. \n\nA typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.\n\n \nUnleash your career potential at Kasa\n\nWe're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.\n\n \nRequired Qualifications\n\n\n* \n\nThink Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit. \n\n\n* \n\nTech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.\n\n\n* \n\nHandy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.\n\n\n* \n\nQuality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.\n\n\n* \n\nReliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.\n\n\n* \n\nCollaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.\n\n\n* \n\nSmooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.\n\n\n* \n\nChange Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.\n\n\n\n\nProcess Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.\n\n\n\n\n\n \nRequired policy information: \n\n\n\n\nThis role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.\n\n\n\n\n\n \n\nDonโ€™t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.\n\n \nExpected Results\n\n\n\n\nRole Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics. \n\n\n\n\n\n\n\nKey Initiative: Identify and communicate on-site issues. \n\n\n\n\nKey Initiative: Maintain appropriate supply inventory levels based on provided guidelines.\n\n\n\n\nKey Initiative: Participate in preventative maintenance program.\n\n\n\n\n\n\n\nRole Objective 2: Complete tasks that drive productivity within the operation.\n\n\n\n\n\n\n\nKey Initiative: Complete brand standard inspections to gather property-level data.\n\n\n\n\nKey Initiative: Decrease the number of after-hours calls and inquiries.\n\n\n\n\n\n\n\n \nCurious about the Kasa experience? Save 15% when you book on kasa.com\n \n\n๐Ÿ’ฐ The Pay\n\nThe starting base pay range for this role is between $19/hr and $21/hr and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.\n\n \nBenefits\n\n\n* \n\nโœˆ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.\n\n\n* \n\nCell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.\n\n\n* \n\n๐Ÿ“ˆ 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%.\n\n\n* \n\n๐Ÿ™Œ Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.\n\n\n* \n\n๐Ÿฉบ Health Coverage: Weโ€™ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.\n\n\n* \n\nโญ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!\n\n\n\n\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Non Tech jobs that are similar:\n\n $90,000 — $138,750/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nReno, Nevada, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


TealBook Inc.


๐Ÿ’ฐ $75k - $120k*

Analyst

 

Support

 

Director

Accounting

Payroll

Financial

Finance

Recruitment

TealBook Inc.

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๐Ÿ‘€ 2,006 views

โœ… 137 applied (7%)

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TealBook Inc. is hiring a

Remote Financial Analyst

\nTealBook is looking for a talented and dynamic Financial Analyst to join our Finance team. Reporting to the Director of Finance, this hybrid role will focus on end-to-end accounting expertise with financial planning and analysis. Other responsibilities include cost optimization, payroll and benefits administration, financial reporting, and tax compliance.\n\n\nThe right candidate should have experience working in a detail-oriented role with a strategic mindset to provide financial insights, analysis, and support to drive decision-making across the organization. The candidate should also enjoy a fast-paced environment and thrive under ambiguity.\n\n\n\n\n\n\nThe Impact You Will Have\n\n\n\nFinancial Reporting and Analysis:\n* Prepare and analyze monthly financial statements, ensuring accuracy and compliance with GAAP.\n* Conduct variance analyses to identify trends, risks, and opportunities for management.\n* Assist in the preparation of stakeholder reporting packages, including presentations and KPI visuals.\n\n\n\nBudgeting and Forecasting:\n* Collaborate with departments to develop financial assumptions for annual budgets and operating forecasts.\n* Preparation of budget vs actual analyses, investigating variances, providing explanations, and making adjustments where necessary.\n* Ensure the proper and timely invoicing of all receivables. Management of the accounts receivable subledger and collection for all overdue accounts. \n* Support the Director of Finance in the development of revenue models, expenses, and cash flows.\n\n\n\nCost Analysis and Optimization:\n* Analyze cost drivers and trends to identify opportunities for cost reduction, eliminate redundancies, and process improvement.\n* Work closely with operational teams to develop and implement strategies to optimize resource allocation and improve efficiency.\n\n\n\n\nFull-Cycle Accounting:\n* Assist with month-end close activities, including journal entries, reconciliations, and accruals\n* Administer semi-monthly payroll, payroll reconciliation, and variance analysis, and payroll taxes across various geographic locations.\n* Ensure tax compliance with relevant authorities (sales and excise, payroll)\n* Quarterly commission calculation and reporting to stakeholders\n* Assist with year-end working papers and financial audit\n\n\n\nWhat Are We Looking For?\n* 3+ years experience in Finance, preferably in the Technology sector\n* CPA designation or working towards completion\n* Strong knowledge of ASPE and IFRS\n* High-level attention to detail\n* Self-starter and able to work independently\n* Ability to navigate and prioritize multiple deadlines\n* Working knowledge of QuickBooks or similar accounting software\n\n\n\nYour Work Environment\n* The health and safety of our employees will always be a priority at TealBook.  As such, for the foreseeable future, TealBook is a remote-first workplace. You are encouraged to find a space that empowers you and that has your support group around you.\n\n\n#LI-Remote\n\n\n\n\n\n\n\n\nAbout TealBook \nTealBook is a big data company that offers an unparalleled Supplier Data Foundation, Supplier Intelligence Platform, and Universal Supplier Gateway. By using TealBook, our customers have the data they need to make critical decisions, resulting in empowered and transformative procurement strategies. By leveraging machine learning and AI, TealBook is introducing ease and transparency to the supply chain ecosystem. \n\n\nOur team enjoys a competitive compensation package that includes health benefits, flexible work schedules, and a nurturing workplace environment. Weโ€™re located primarily in Toronto, Ontario and utilize collaborative technologies to bridge geographic gaps. \n\n\nWhat We Bring to the Table:\n\n\n๐Ÿก  Work Your Way: We're a remote-first crew that spans Canada and the U.S. Based in Toronto, our team rocks it from wherever they feel comfy.\n\n\n๐Ÿ’ธ Fair & Square Pay: We believe in rewarding hustle and giving credit where it's due. Our salaries are fair and square, reflecting your hard work and expertise based on the latest market data.\n\n\nโค๏ธ Benefits from Day One:  Our employer-sponsored plans are available as of your first working day. In addition to health, dental, and vision care, we also provide access to confidential EAP for counselling services, financial advice, and resources to support your overall well-being.\n\n\n๐ŸŒดPTO Paradise: We believe in work-life harmony. Minimum 3 weeks of PTO? Sure, but that's just the starting line. If you need more, take it. No limits, no strings.\n\n\n๐Ÿ’ผ Retirement Ready: We've got future you covered with our GRSP/401k plans, complete with employer matching.\n\n\n๐Ÿ’ป  Tech Talk: We're an Apple company. Expect a MacBook Pro and all the gear you need for your home office to be sent right to your home before your first day. We also have a work-from-home allowance to help you out if you need something we don't have.\n\n\nOur values were decided by our team and weโ€™re committed to living them every day. Weโ€™ve built a culture dedicated to celebrating each other. We see failures as learning opportunities, we welcome feedback and new ideas, and we set clear goals and expectations so that every team member feels empowered to succeed. \n\n\nTealwork is Teamwork \nThe impact we have is always greater when we work together. We bring our authentic selves, unique experiences, perspectives, and passions across teams, functions, and geographies to solve problems and deliver better results. \n\n\nTrust Through Transparency \nWe build trust through communicating honestly, authentically, and with respect. We hold ourselves accountable, we admit to our mistakes, and we do what we say we'll do. Our success is rooted in trust through transparency. \n\n\nDeliver Delight \nWe are all customers. We listen to needs, we challenge our ideas of what's possible and prioritize work that will drive success and build satisfaction. We constantly look for ways to differentiate ourselves and ensure interactions and experiences deliver delight. \n \nWill to Win \nChange is the only constant. We don't just believe this; we face the unknown head-on. We have the courage to challenge the status quo, continuously adapt, change, and evolve. We act with urgency, align our priorities with the company deliverables and drive decisions backed by data. \n\n\nGrit \nWe embody two characteristics of grit: passion and perseverance. Passion comes from intrinsic interest in our craft and from a sense of purposeโ€”the conviction that our work is meaningful and helps others. Perseverance takes the form of resilience in the face of adversity as well as unwavering commitment to continuous improvement.\n\n\nTealBook is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process, provided the applicant has met the position requirements. Applicants need to make their requirements known when contacted. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Accounting, Finance and Non Tech jobs that are similar:\n\n $75,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nCanada
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Braeburn


๐Ÿ’ฐ $38k - $83k*

Manager

 

Support

 

Code

Travel

Sales

Healthcare

Braeburn

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๐Ÿ‘€ 482 views

โœ… 8 applied (2%)

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Braeburn is hiring a

Remote Key Account Manager Dayton OH

\nReports to: Regional Director\n\nLocation: Dayton, OH\n\nCompany Overview:\n\nBraeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.\n\nAt Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. \n\nPosition Summary:\n\nThe Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburnโ€™s products and related access resources. This role will help to ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product when making an independent treatment decision for their patients.\n\nSpecifically, the Key Account Manager will meet their overall sales objectives by delivering clinical product-related information and providing access related information, in line with Company policies, to appropriate HCPs. The role will require the ability to deliver sales objectives as well as effectively educate on product acquisition, related payer policy, and reimbursement information.\n\nThe skills required for a Key Account Manager are Accountability, Adaptability, Business Acumen/Planning, Judgement and Collaboration, Problem Solving, Account Management, Sense of Urgency, Decision Making, and Integrity.  Individual must possess experience within a complex distribution model including Specialty Pharmacy, Buy & Bill and direct distribution.\n\nThe Key Account Manager must conduct all work activities in accordance with Braeburn policies and code of conduct.\n\nSpecific Duties: \n\n\n* Achieve planned Braeburn goals, and patient access to product objectives and other expected performance measures for assigned geography\n\n* Demonstrate mastery of sales competencies:\n\n\n* Business Acumen โ€“ Review, analyze and interpret reports / facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met. Develop a deep understanding of assigned territory, including delivery of care, major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics within a local geography\n\n* Scientific Knowledge โ€“ Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS program\n\n* Customer Engagement โ€“ Engage with account personnel to prepare for sales call, uncover needs and opportunities, communicate approved solutions, address customer concerns, gain advance/commitment, post call analysis/next steps\n\n\n\n\n\n* Using internally approved materials, provide information to help inform physicians and office personnel about access related information for Braeburnโ€™s products\n\n* Effectively manage and support accounts, which includes ensuring product access and resolving/triage reimbursement issues in a manner that complies with Braeburn policies, processes, and procedures to optimize customer and patient experience\n\n* Collaborate effectively with all Braeburn cross-functional partners\n\n* Develop ongoing dialogue with customers to effectively anticipate and adapt to customersโ€™ needs, as well as evolving market challenges and opportunities\n\n* Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct\n\n* Exercise fiscal control of operational expenses\n\n\n\n\nSkills: \n\n\n* Drive for results/strong sense of accountability and ownership\n\n* Strong work ethic and commitment to excellence\n\n* Ability to build strong relationships and effectively inform HCPs about Braeburnโ€™s products\n\n* Strong attention to detail and follow-through\n\n* Ability to solve problems\n\n* Proven expertise in informing healthcare provider offices surrounding coding, billing, and submissions in range of payer environments\n\n* Strong Emotional Intelligence\n\n* Documented team-oriented collaboration skills\n\n* Strong ethical behavior and commitment to compliance\n\n* Demonstrated passion and empathy for improving Addiction/Mental Health patient care\n\n* Ability to thrive in a dynamic, accountable start-up environment\n\n\n\n\nEducation/Experience: \n\n\n* Bachelorโ€™s degree (BS/BA) required. Advanced business degree a plus\n\n* 7+ years of pharmaceutical experience with at least 3 years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries\n\n* Proven sales or field market access performance as evidenced by market performance reports and recognition awards in Specialty Pharmacy markets\n\n* In-depth understanding of reimbursement/insurance coverage for physician-administered treatments\n\n* Proven product launch experience in a highly complicated and competitive environment\n\n* Experience selling specialty products, in-particular physician-administered products such as implantable or injectable medication technologies in a healthcare setting\n\n* Ability to work autonomously to find new business opportunities\n\n* Valid driverโ€™s license and in good standing\n\n* Experience in a start-up environment a plus\n\n* Willingness to travel both regionally and nationally. Some territories may require overnight travel up to 50-70%.\n\n\n\n\nBraeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n $37,500 — $82,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDayton, Ohio, United States
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