\nCompany Description\nSwiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 180 transit agencies in 11 countries โ including LA Metro, MARTA, SEPTA, and MBTA โ rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.\n\n\nEven though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.\n\n\n\n\nCustomer Success at Swiftly \nThe Scaled Customer Success Manager role is part of the Customer Success organization at Swiftly and engages with our SMB customers to understand their core challenges and act as a partner in creating the solution. The Customer Success team has two north star objectives: retain our customersโ business and grow opportunities within the customer base. The team cares deeply about the problem weโre solving, so we empathize with and listen to our customers to build partnerships and deepen our value proposition. We thrive with constraints, getting creative to execute on a variety of deliverables in collaboration with other teams. Lastly, while we love to win, we know that the best means to that end on a broad scale is to support our colleagues and win as a team. The Customer Success team is guided by Swiftly values โ team, communication, feedback, growth, diversity, impact โ and often combines several values to solve problems and deliver value to our customers. \n\n\n\nResponsibilities\n* Manage a large portfolio of Swiftly SMB Transit customers in North America, leveraging tech-touch to effectively engage them, driving up retention rates and potential growth opportunities.\n* Inform and influence our overall SMB growth strategy.\n* Work with Sales team partners to expand our customer base through tailored Swiftly consultations, demos and standard processes on Swiftly product capabilities.\n* Assist the Sales Team by providing industry connections, insights, and general support.\n* Design and run at-scale outreach campaigns to key Swiftly users to assist with Swiftly adoption.\n* Work cross-functionally with product team partners on customer strategies to further Swiftlyโs mission.\n* Serve as our in-house product ambassador to up-level our customersโ workflows and help them get the most return on investment from Swiftly.\n* Identify and engage new Swiftly users within our SMB customer base to increase monthly active users and create stickiness.\n* Proactively identify customers who arenโt maximizing their opportunities with Swiftly and reach out to create an action plan to help them achieve success.\n* Leverage data and insights to shape your approach, inform your discovery, and bolster your recommendations \n* Forecast and mitigate risk, ensuring growth, and drive customer satisfaction \n* Guide advanced product features and integrations.\n* Ensure the CRM (Salesforce) is updated frequently and reflects current customer and opportunities status and risks with up-to-date account information.\n* Develop and deliver digital Executive Business Reviews to agency leadership and executives that prove value while advancing the account strategy.\n* Manage competitive and noncompetitive procurement for renewals (including responding to RFPs, writing sole source justification, and navigating cooperative purchasing agreements). \n* Work with agency decision-makers to identify budget and procurement paths. \n* Serve as a representative of Swiftly to and a thought leader within the industry, including attendance and participation at conferences, potentially participating in webinars, workshops, working groups, etc.\n\n\n\nAbout You\n* 3+ years experience at a fast-growing SaaS software company \n* You have a track record of success in your current Customer Success or Account Management role\n* Experience in managing a large volume of accounts\n* Exceptional organizational skills, with the ability to multitask a high volume of opportunities at all times \n* Strong intuition and ability to thrive with minimal direction: you can ideate and execute on a plan effectively, think strategically, and balance multiple, competing priorities \n* Excellent communication and a proven ability to work cross-functionally \n* Written and oral communication skills - You must be able to convey technical information from beginner-level users to developers when engaging with customers\n* Youโre highly adaptable, easily acclimating to a rapidly changing business and industry\n* You love getting to know new people and helping them solve their business problems\n* Youโre dynamic, agile and nimble. You want a landscape that challenges you and changes shape vs. remains static \n* You have experience and interest in diving into new products and software systems and can quickly learn and understand how new products work and how customers can get value out of them\n* Youโre data-driven and have experience with tools like SFDC, ChurnZero, Zendesk, PowerBi. \n* Youโre not satisfied with the status quo, and youโre driven by continuous improvement and positive customer experiences \n* A strong ability to listen to various stakeholders and synthesize relevant information \n* Experience working with public transportation or passionate about the future of transportation, mobility, and cities, with an interest in the role of transportation technology \n\n\n\n\n\n\n**FOR U.S. CANDIDATES ONLY:**\nIn accordance with pay transparency laws: the approximate salary range for this role is $87,000 to $123,000 (base salary + any variable comp). This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidateโs relevant work experiences/skills, and geographic location within the United States. Note: salary ranges for non-U.S. candidates may be higher or lower than the U.S. numbers above depending on location. Salary is one component of Swiftlyโs total compensation package, which also includes stock options, competitive benefits, 401(k) matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.\n\n\nBeyond the Skills:\nWe are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:\nโข Team. Together, we are more effective and better supported\nโข Impact. Drive impact for our customers, our company, and all of our teams\nโข Diversity. See differing perspectives as ways to address our weaknesses and find new strengths\nโข Communication. Assume others internally and externally have good intentions\nโข Feedback. We share feedback because we want each other to grow professionally and personally\nโข Growth. Foster personal, professional, and company growth\n\n\nBenefits:\nโข Competitive salary\nโข Stock options for every employee\nโข Medical, Dental and Vision\nโข 401k with Employer Match\nโข Flexible Spending Account (FSA)\nโข Home office setup reimbursement \nโข Monthly cell/internet reimbursement\nโข Monthly "Be Well" stipend \nโข Flexible PTO with a required minimum\nโข Flexible work environment\nโข 16-17 paid holidays - including 4 holidays in months without US national holidays in 2024\nโข 8 fully paid weeks of leave for child birth/adoption\n\n\nTravel note: Swiftly employees can generally expect to travel 1โ2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently. \n\n\nWe are a truly mission-driven culture that is set to change the world of transit\n\n\n\n\nWe are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.\n\n\nBecause we work with public agencies, we participate in E-Verify. \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$55,000 — $97,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nThe Role\n\nImagine a solution that will predict for your customers (with an 85% accuracy) who is going to buy, what theyโll buy, and when. As a Sr. Customer Success Manager at 6sense, youโll be an instrumental player to our growth as we build upon the success weโve had delivering predictions for Fortune 500 customers. We will trust you to own high profile customer advisory relationships, drive technical competency, ensure rapid deployment to demonstrate measurable results and long-term customer value, and create a culture of customer success at 6sense. \n \nThe Responsibilities \n\nWeโre in the scaling stages of building our customer success team. Weโre looking for process-oriented people who have an intrinsic drive to be successful; who have a track record of building customer advocates in technical product environments; who have a passion for B2B buyers, their businesses, and what 6sense means to their overall success. Sr. CSMs at 6sense think critically about driving customer growth and building our organization. This is a unique opportunity for you to help shape and accelerate our success and grow in your career. \n\nAs Sr. Customer Success Manager (Sr. CSM) you will be responsible for actively managing the happiness and renewal of a portfolio of assigned 6sense Enterprise customers. Responsibilities include:\n\n\n* Working closely with global Enterprise customers to understand their business goals and objectives, and ensuring 6sense is being adopted into their teamsโ daily workflow, generating positive ROI, and growing lifetime customer value for 6sense. \n\n* Establishing strong relationships with decision-makers and key influencers within each account in your book of business. \n\n* Developing, executing, and maintaining strategic account plans and QBRs to drive business value and ROI. \n\n* Forecasting, identifying risk, and maintaining a strong customer renewal rate and growth rate in partnership with the Account Executive team \n\n* Working closely with customer and internal teams to maintain visibility into product performance and customer feedback. You will clearly communicate and manage risk, proactively helping resolve issues promptly while minimizing customer churn. \n\n* Becoming an expert on the 6sense predictive engine, including implementation, how use cases of 6sense connect to top business goals and requirements, and areas to expand use cases. \n\n* Partnering with a 6sense technical CSM and Program Managers to manage customer onboarding, product rollout and training. \n\n* Being an advocate for customersโ product feature priorities internally within 6sense and align with product team around driving product roadmap.\n\n* Building customer advocates who will speak on behalf of 6sense as a reference and share success stories in 6sense events and content.\n\n* Ability to juggle multiple projects, prioritize, and scale while having fun. \n\n\n\n\nOur Customer Success Managers represent the voice of the customer at 6sense and work closely with internal teams to create a company-wide culture of Customer Success. We are creating a different kind of company. If this sounds like a breath of fresh air and a place where youโll thrive as you take your success to the next level, we should talk! \n \nYour Experience And Skills Required\n\n\n5+ years of Customer Success, Account Management, or Consulting experience, ideally from a high tech or SaaS company, where you developed strategies on assigned accounts to fully leverage technology solutions. \n\nExperience working with global 1000 Enterprise customers with multiple stakeholders and managing success programs as the key advisor to global as well as regional customer organizations. \n\nExperience advising customers including CxOs on how to best use and adopt SaaS platform for faster Return on Investment (ROI) \n\nExperience working closely with B2B demand gen, marketing operations, sales operations and analytics teams\n\nExperience negotiating renewals and identifying and driving upsell opportunities.\n\nHave led projects from conception to closure and have experience leveraging and influencing internal resources to get things done.\n\nFamiliarity with the marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media. Experience using Marketing Automation, CRM or related applications is a plus\n\nStrong analytical and communications skills\n\nBA/BS degree is required. Masterโs degree is preferred.\n\nAbility to travel to customer site (~30%). \n\n\n\n\nAdditional Skills Desired\n\n\n5+ years of experience using BI (Tableau, Domo, MicroStrategy), Marketing Automation (Marketo, Eloqua or Pardot) or CRM (Salesforce and Dynamics) platforms. \n\n2+ years of domain expertise in one of the following industries: Communications, Media, High-Tech, Manufacturing, Healthcare, Life Sciences, Financial Services, Insurance or Retail is preferred. \n\n\n\n\n\n\n\nBase Salary Range: $102,375 to $156,975. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6senseโs total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6senseโs board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote\n\nNotice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, digital sales room platform, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.\nAbout the Role\n\nVidyard is looking for a Mid Market Account Executive to join our Sales team. Reporting to the Director of Sales, you will play a crucial role in managing intricate sales cycles within the Mid Market sector and your expertise will be crucial in effectively presenting the value of our solutions, customized to meet individual customer needs.\n\nThis is a critical role in helping us accelerate our growth at Vidyard - this is an exciting space and we need strong problem-solvers and consultants who are focused less on selling, per-se, and more on identifying and solving customer challenges. The right person will get heavy investment from our team in terms of career growth and development, and work with a strong skillset in a collaborative, team-based environment. \n\nThis is a remote role open to candidates located in Canada and the US.\nAbout the Team\n\nOur New Business team is a small (but mighty!) team of 4 Mid-Market and Enterprise Sales reps. The Team is responsible for acquiring and growing some of our largest customers while closely coordinating with marketing and BDR teams to maintain pipeline generation and leads.\n\nThe unique aspect of this role is that youโll hunt into prospects, but also have the opportunity to sell into a portfolio of low-spend, high-whitespace customers, allowing you to build your muscles on that side of the business as well. The leader overseeing this time also looks after the Account Management team, so there will be learnings across both sides. \nWhat Youโll Work On:\n\n\n* Managing Mid Market sales cycles\n\n* Sourcing and developing a pipeline of new opportunities\n\n* Ownership of fast and high volume transactions\n\n* Managing relationships with new and existing customers\n\n* Presenting the value of our solutions to the customersโ individual needs (based on deep, thoughtful discovery to uncover customer challenges and objectives). \n\n* Forecasting sales activity and revenue achievement\n\n* Performing online demos of our product\n\n* Focusing on establishing Vidyard as a trusted business partner for target accounts\n\n* Managing your own data and metrics - we aim to be a highly disciplined and rigorous organization that tracks leading indicator metrics that will lead to success. \n\n\n\nWhat Youโll Bring to this Role and Your New Team:\n\n\n* ~ 6 years of sales experience; preference for experience with SaaS based organizations\n\n* Full cycle sales experience\n\n* Solid understanding of SaaS concepts such as ARR, AOV, MRR, Churn, etc.\n\n* Track-record of over-achieving quota/targets\n\n* Excellent written, verbal and presentation skills\n\n* Experience with outbound prospecting, as we do high volume outreach to targeted accounts\n\n* CRM experience, preferably Salesforce\n\n\n\nOur Tech Stack\n\n\n* Salesforce\n\n* Salesloft\n\n* Zoominfo\n\n* Sales Navigator\n\n* Apollo\n\n\n\n\n\n\nJob descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you donโt feel entirely qualified, apply! We value candidates who own it, and if youโre relentlessly resourceful too, you might be exactly who we are looking for. \n\nAs we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.\nWhat Youโll Love about Vidyard:\n\n\n* Competitive pay\n\n* Comprehensive, flexible benefits on day one*\n\n* Wellness allowance to spend on what's important to you \n\n* Unlimited vacation + programs to support travel while working, enabling you to live your best life\n\n* Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*\n\n* Allowance to support your ongoing growth and development\n\n* Parental leave top-up\n\n* Paid volunteer hours\n\n* Employee resource groups to empower and drive change at Vidyard and in our communities\n\n* RRSP match*\n\n* Stock options\n\n* Flexible holiday program\n\n* Home office stipend \n\n* Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.\n\n\n\n\nWe thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted.\n\nVidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Marketing and Sales jobs that are similar:\n\n
$82,500 — $137,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHello there! Thanks for dropping by ๐\n\nAre you actively on the lookout for a fresh career opportunity, or perhaps you're just exploring what's out there? Well, you've landed in the right spot!\n\nLightspeed is seeking a full-time energetic and driven Field Implementation Consultant to join the Hospitality Professional Services team. As a part of the team, your contribution will have a direct impact on our largest and most complex customersโ quest to enter the cloud era. \n\nThe Hospitality Professional Services team is responsible for Lightspeedโs premium customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, onboarding, support and customer success teams, the Hospitality Pro Services team is in charge of implementing and supporting Lightspeed throughout their customer journey. Join our elite team and work with our largest and most complex customers at the highest level of support.\n\nPlease note, there is a component of this role that requires travel to other regions. You are required to possess a valid passport and Canadian driver's license. \n\nWhat youโll be responsible for: \n\n\n* Acting as the implementationโs technical main point of contact for our customers. \n\n* Delivering remote and onsite implementation & technical support services to customers who purchased a field package.\n\n* Providing best-practice guides for network set-up and validate any existing network infrastructure to ensure a successful POS installation. \n\n* Working closely and coordinating with our installation partners to assist with hardware installations, both remotely and on site.\n\n* Assisting with implementing integrations (Property Management Systems, etc.). \n\n* Coordinate with our Partnerships and Integrations teams for custom requests.\n\n* Developing a deep understanding of the typical business challenges Lightspeedโs premium customers may face and take the initiative to liaise with our companyโs Product and Development teams to help improve the customer experience. \n\n* Using consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.\n\n* Documenting and tracking customer issues and resolutions. \n\n* Participating in the creation and maintenance of troubleshooting, testing procedures and documentation for the technical support staff as well as documenting software defects for review and corrective action. \n\n* Working closely with other Field Implementation Specialists, Consultants, Support Specialists as well as the Manager and Team Lead to best handle day-to-day situations to better customer experiences.\n\n* Providing in-person implementation & support to our premium customers across all of NOAM.\n\n\n\n\nWhat youโll be bringing to the team: \n\n\n* Tech-savviness and a genuine interest in technology advancements, especially as it pertains to hardware and software.\n\n* Intermediate knowledge of network infrastructures in a business environment.\n\n* 3+ years of customer service experience in a technical support role.\n\n* Strong verbal and written communication skills in both English and French language \n\n* Polished presentation with impeccable people skills: ability to work with C-Level executives in person. \n\n* Ability to handle multiple implementation projects at various phases in their customer journey. \n\n* Ability to convey a customer-focused attitude.\n\n* Proven troubleshooting skills.\n\n* Ability to manage technical escalations of at-risk accounts and identify opportunities for growth.\n\n* Flexibility in your schedule to work: travel expected up to 60% of the time. \n\n\n\n\nEven better if you have, but not necessary: \n\n\n* Hospitality industry experience (hotels and/or restaurants).\n\n* Technical background and experience in POS, SaaS, networking and/or software.\n\n* Understands the sales cycle and customer journey in a SaaS environment.\n\n\n\n\nWho you are: \n\n\n* Ability to thrive in a fast-moving team with high standards and firm deadlines. \n\n* Self-starter who also works well in a team environment.\n\n* Excellent judgment and an ability to de-escalate situations quickly and efficiently.\n\n* Resourceful with a demonstrated ability to anticipate change and proactively. adjust priorities and strategies accordingly.\n\n* Comfortable simultaneously managing multiple customers who are at different points on the customer journey.\n\n* Ability to cultivate strong relationships with enterprise and VIP customers.\n\n* Entrepreneurial spirit with a keen sense of initiative and a desire for professional development.\n\n\n\n\nWe know that people are more than whatโs on their CV. If youโre unsure that you have the right profile for the role... hit the โApplyโ button and letโs have a chat!\n\nWhatโs in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company thatโs creating new jobs every day\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\nโฆ and enjoy a range of benefits thatโll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Extended Healthcare benefits\n\n* Health and wellness benefit of $500 per year\n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud and Sales jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Are you inspired by โwhatโs nextโ? So are we.
When you join the Albemarle team, you contribute to a better tomorrow. You will play a role in powering many of the worldโs largest and most critical industries, from energy and communications to transportation and electronics. We are putting innovation to work to improve peopleโs lives and we want YOU to be a part of it.
Job Description
The Study Director reports to the VP of Lithium Development Projects and is responsible for planning, tracking, reporting, monitoring, and task assigning and self-performance of project activities assuring that the overall project study requirements are met in accordance with the Albemarle project study framework.
Key Job Responsibilities
Formulate a project study deliverables plan
Assign required internal and external resources to the study plan
Management of project resources through the study cycle, coordination and administration, utilizing the Albemarle standards specific to the phase of the project
Conduct regular performance reviews and assessments to track progress to plan and provide accurate progress updates to Albemarle Management, in specific earnt value of work completed and forecasted, forecasted future financial outflows for financial year planning
Compile regular (monthly, quarterly, yearly) progress reports and portfolio updates as may be required by the Albemarle project management office and finance department
Set in place the formulation of the key building blocks of a project study in accordance with the specific study phase criteria contained in the Albemarle APP to support an investment case.
The key items specifically of focus for the study manager to assemble, coordinate or create include:
The Opportunity/Problem Statement
The alternatives considered to produce an investment case
The technical solutions or technologies available in support of the proposed alternatives
Business risk assessment of the alternatives and project scope
Defining the ultimate project scope
Project Approval approach
Project execution strategy and plan
Project time and cost estimates
Project risk assessments for each phase, and outcomes ranging, and
Financial modeling and investment case compilation
Coordinate the study outputs and document in the format of a study report and recommendations,
Manage the process of internal and external reviews of the project study report, project peer reviews and risk reviews
Provide project leadership to deliver sustainable outcomes whilst achieving project delivery on โtimeโ on โbudgetโ on โscopeโ
Ensure conformance with the Albemarle Code of Conduct and relevant statutory obligations;
Candidate will be a high energy, collaborative individual who aspires to find creative ways to solve problems, answer questions, and improve processes.
Preferred
Main Requirements:
Bachelorโs Degree in Engineering
Post Grad Project Management Studies
Minimum of 15 years of experience in the chemical/petro-chemical/mining industry
Must be able to travel as needed to support project activities
Computer skills - Excel, Word, PowerPoint, MS Project
Ability to work with wide organization levels of engineering, construction and plant personnel
Excellent verbal and written communication skills
Knowledge of contracting and contracting strategies
Knowledge of approval for work permits and process
Ability to develop and drive multi criteria assessments and framework to select the preferred option
Familiar with engineering and construction documents
Ability to supervise multi-disciplined teams
Ability to drive collaboration in cross functional teams
Knowledge of project controls and cost forecasting
Ability to prepare and analyze critical path schedules
Understanding of engineering and construction productivity measurement
Basic estimating skills and knowledge of engineering and construction cost structure
Ability to drive project definition and secure team alignment, and
Knowledge of construction safety requirements and measurement
Nice To Have
Familiar with equipment (kilns, scrubbers, centrifuges, filter presses, pumps, pressure vessels, tanks, heat exchangers, mixers, conveyors, dryers) used in the chemical processing industry
Familiar with applicable codes, requirements, standards, etc., for European regulations
Basic knowledge of materials management, procurement, receiving, warehousing, etc.
Basic knowledge of engineering document control, and
Experience with SAP Project Module and other basic SAP transactions.
Choose to unlock your full POTENTIAL. Apply today.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Technical Support Specialist - DACH (AKA Customer Support Engineer (CSE)) is responsible for responding to customer issues across our Wdesk and Wdata platforms.
Support consists of troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.
A key component of this position will consist of providing technical and functional support to customers over the phone, chat or case management. A CSE provides product information and resolves most administrative and product problems which our customers face.
They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.
What You'll Do
Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management.
Manages customer inquiries within the expected time frame and acts as the escalation point within Tier1 support, only escalating above themselves when required
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Troubleshoots customer issues by utilizing knowledge of application, experience and by self-guided research of issues
Capable of resolving complex customer issues with minimal assistance from escalated assistance
Provides a high quality customer experience to produce or maintain raving fans
Contributes to improving the customer experience - offering ideas and being part of the improvement process to benefit the customer
Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support
Train and mentor other engineers on the team - create accountability and professionalism within the team
Edit or write new documentation or customer facing content to represent the support experience
Lives the Workiva Values and Principals and guidelines on how to produce results and improve the business
What You'll Need
Ability to multi-task and manage changing priorities
Ability to understand intermediate to advanced math concepts
Ability to communicate via email, phone, chat and other customer channels
Moderate technical aptitude, with high competency in using Google Drive, Microsoft Office Suite, OneCloud & Workiva products
Strong communication (verbal, listening and writing) skills
Self-motivated and accountable to results - ability to train others to demonstrate these same characteristics
Enjoys and excels at problem solving and assisting others
Able to allow for contingencies, prioritize multiple and potentially overlapping customer requirements
Proven ability to meet established timelines and service level agreements
Demonstrates strong sense of customer service with ability to identify customer needs and expectations and respond in a timely and effective manner
Represents the team as an advocate in cross-functional team meetings or projects
Helps to create and maintain a positive and vibrant culture in Support
Previous experience in accounting or finance preferred
1+ years experience in a support/service role for a financial services company or technical support organization
Nice to have, not required: Basic or Intermediate experience with database support or network security support
High school diploma required; associates or bachelor's degree preferred
Varying and overtime hours required during peak seasons
Reliable internet access for any period of time working remotely, not in a Workiva office.
Minimal travel
Must speak Business Level English and German
Where Youโll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment weโve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they needโbacked by our culture of collaboration and diverse thoughtโto continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of todayโs most challenging problems.
At Workiva, youโll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:https://www.linkedin.com/company/workiva/
Learn more about benefits:https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Technical Support Specialist - DACH (AKA Customer Support Engineer (CSE)) is responsible for responding to customer issues across our Wdesk and Wdata platforms.
Support consists of troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.
A key component of this position will consist of providing technical and functional support to customers over the phone, chat or case management. A CSE provides product information and resolves most administrative and product problems which our customers face.
They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.
What You'll Do
Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management.
Manages customer inquiries within the expected time frame and acts as the escalation point within Tier1 support, only escalating above themselves when required
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Troubleshoots customer issues by utilizing knowledge of application, experience and by self-guided research of issues
Capable of resolving complex customer issues with minimal assistance from escalated assistance
Provides a high quality customer experience to produce or maintain raving fans
Contributes to improving the customer experience - offering ideas and being part of the improvement process to benefit the customer
Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support
Train and mentor other engineers on the team - create accountability and professionalism within the team
Edit or write new documentation or customer facing content to represent the support experience
Lives the Workiva Values and Principals and guidelines on how to produce results and improve the business
What You'll Need
Ability to multi-task and manage changing priorities
Ability to understand intermediate to advanced math concepts
Ability to communicate via email, phone, chat and other customer channels
Moderate technical aptitude, with high competency in using Google Drive, Microsoft Office Suite, OneCloud & Workiva products
Strong communication (verbal, listening and writing) skills
Self-motivated and accountable to results - ability to train others to demonstrate these same characteristics
Enjoys and excels at problem solving and assisting others
Able to allow for contingencies, prioritize multiple and potentially overlapping customer requirements
Proven ability to meet established timelines and service level agreements
Demonstrates strong sense of customer service with ability to identify customer needs and expectations and respond in a timely and effective manner
Represents the team as an advocate in cross-functional team meetings or projects
Helps to create and maintain a positive and vibrant culture in Support
Previous experience in accounting or finance preferred
1+ years experience in a support/service role for a financial services company or technical support organization
Nice to have, not required: Basic or Intermediate experience with database support or network security support
High school diploma required; associates or bachelor's degree preferred
Varying and overtime hours required during peak seasons
Reliable internet access for any period of time working remotely, not in a Workiva office.
Minimal travel
Must speak Business Level English and German
Where Youโll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment weโve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they needโbacked by our culture of collaboration and diverse thoughtโto continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of todayโs most challenging problems.
At Workiva, youโll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:https://www.linkedin.com/company/workiva/
Learn more about benefits:https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Associate Director Pharmacometrics & Modeler
Overview
About Certara
Certara accelerates medicines using proprietary biosimulation software, technology and services to transform traditional drug discovery and development. Its clients include more than 2,000 biopharmaceutical companies, academic institutions and regulatory agencies across 62 countries.
At Certara, we accelerate medicines to patients by partnering with life science innovators.
In the past 6 years, over 90% of companies that received new drug approvals by the FDA used our software or services. Our integrated and proprietary end-to-end platform with biosimulation, regulatory science, and market access solutions combined with our strong team of scientists and subject matter experts enable our clients to have:
Improved patient outcomes & increased patient access to medicines
Accelerated regulatory approval
Certara is a global team that fosters and nurtures a diverse and inclusive culture. We are proud to be an Equal Opportunity Employer. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and unique capabilities and talent represents a significant part of our culture, our reputation and our achievement.
Together with our partners, we use biosimulation and technology-enabled services to transform drug discovery and development across all therapeutic areas and innovative therapies.
Our Pharmacometricians are responsible for supporting quantitative decision-making in drug development through the development and application of population PK, PK/PD, exposure-response and other models. Qualified candidates will have the ability to work on a variety of therapeutic indications and data types and must be experts in applied Population PK, PK/PD, and/or exposure-response modelling and simulation to support drug development.
We are looking for Pharmacometricians that want to:
Deepen their strategic drug development expertise and their experience informing drug development decisions.
Hone their pharmacometric techniques with fit-for-purpose modelling approaches leveraging e.g. model-based meta-analysis, target-mediated drug disposition models, and E-R trial-simulations.
Broaden their drug development expertise by working with a myriad of companies, molecular modalities, and therapeutic areas.
Develop their consulting career path by recognizing and seeking opportunities that match their ambition and personal interests.
Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
Responsibilities
Support projects for Certaraโs clients by working in teams with other Associates, senior expert modelers, and drug development consultants.
Hands on pharmacometric modeling on client projects as a billable consultant.
Conduct quality control activities on model codes and reports.
May lead/coordinate company initiatives (e.g. IT, methodology, efficiency, automation, quality).
May act as the primary point of contact for clients and collaborate with a senior consultant to grow business to match their interests.
Qualifications
PhD, MD, PharmD in Bioengineering, Pharmaceutical Sciences, Pharmacology, Statistics, Applied Mathematics, Engineering, Medicine, or related field.
1 to 5 years of industry/consulting experience (may be combined with academic research) working in R&D, pre-clinical and clinical environments.
Solid experience in pharmacometrics, clinical pharmacology, pharmacokinetics, or a related discipline in a project team setting is preferred, whether in academia or industry.
Expertise in PK/PD modelling with strong quantitative skills applied to develop models with nonlinear behavior, mechanistic or semi-mechanistic components relating to mechanism of action and tailored to meet specific drug-development questions.
Proficiency in PK/PD and statistical software (e.g., NONMEM, R).
Proficient in modeling (e.g., popPK and PK/PD analyses, model-based meta- analysis, dose-response and exposure-response analyses, dataset creation, disease modeling, trial simulation, optimal study designs, strategic decision analyses, economic modeling).
Experience in moving compounds through the clinical trials process and experience with various elements of clinical development and trial design and management and filings preferred.
Independent performance of analysis and modeling and development of reports with limited supervision.
Comfortable in a client environment able to communicate with and collaborate with peer scientists.
Developing ability to identify new business development opportunities through client interactions.
Proficient in spoken and written English. Certara is a global company, and additional languages are of benefit.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Certara accelerates medicines using proprietary biosimulation software, technology and services to transform traditional drug discovery and development. Its clients include more than 2,000 biopharmaceutical companies, academic institutions and regulatory agencies across 62 countries.
Certara is looking for talented and motivated Pharmacometricians/Modelers that are eager to:
Deepen their strategic drug development expertise and their experience informing drug development decisions.
Hone their pharmacometric techniques with fit-for-purpose modelling approaches leveraging e.g. model-based meta-analysis, target-mediated drug disposition models, and E-R trial-simulations.
Broaden their drug development expertise by working with a myriad of companies, molecular modalities, and therapeutic areas.
Develop their consulting career path by recognizing and seeking opportunities that match their ambition and personal interests.
In this role, most of your time will be spent performing pharmacometric analyses and providing recommendations to our clients. This position allows you to focus on your skills as a pharmacometrician and avoid distractions from other development activities. Our Pharmacometricians are responsible for supporting quantitative decision-making in drug development through the development and application of population PK, PK/PD, exposure- response and other models. Qualified candidates will have the ability to work on a variety of therapeutic indications and data types and must be experts in applied Population PK, PK/PD, and/or exposure-response modelling and simulation to support drug development.
Responsibilities
Support projects for Certaraโs clients by working in teams with other Associates, senior expert modelers, and drug development consultants.
Hands on pharmacometric modeling on client projects as a billable consultant.
Conduct quality control activities on model codes and reports.
May lead/coordinate company initiatives (e.g. IT, methodology, efficiency, automation, quality).
Lead and mentor other pharmacometricians.
May act as the primary point of contact for clients and collaborate with a senior consultant to grow business to match their interests.
Qualifications
PhD, MD, PharmD in Bioengineering, Pharmaceutical Sciences, Pharmacology, Statistics, Applied Mathematics, Engineering, Medicine, or related field.
6-10+ years of industry/consulting experience (may be combined with academic research) working in R&D, pre-clinical and clinical environments.
Solid experience in pharmacometrics, clinical pharmacology, pharmacokinetics, or a related discipline in a project team setting is preferred, whether in academia or industry.
Expertise in PK/PD modelling with strong quantitative skills applied to develop models with nonlinear behavior, mechanistic or semi-mechanistic components relating to mechanism of action and tailored to meet specific drug-development questions.
Proficiency in PK/PD and statistical software (e.g., NONMEM, R).
Proficient in modeling (e.g., popPK and PK/PD analyses, model-based meta- analysis, dose-response and exposure-response analyses, dataset creation, disease modeling, trial simulation, optimal study designs, strategic decision analyses, economic modeling).
Experience in moving compounds through the clinical trials process and experience with various elements of clinical development and trial design and management and filings preferred.
Independent performance of analysis and modeling and development of reports with limited supervision.
Comfortable in a client environment able to communicate with and collaborate with peer scientists.
Developing ability to identify new business development opportunities through client interactions.
Proficient in spoken and written English. Certara is a global company, and additional languages are of benefit.
Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Certara accelerates medicines using proprietary biosimulation software, technology and services to transform traditional drug discovery and development. Its clients include more than 2,000 biopharmaceutical companies, academic institutions and regulatory agencies across 62 countries.
We are the largest Clinical Pharmacology & Pharmacometric organization in the world, which enables us to assure that various career pathways are offered which match the ambition and personal interests of our employees! As one of Certaraโs divisions, we deliver value by integrating advanced simulation approaches into the most crucial drug development deliverables - to inform internal decision-making and strengthen global regulatory submissions. Leveraging our experience in working on thousands of drug development projects on behalf of hundreds of biopharma companies, we bring a track record of success and a broad range of expertise to each assignment.
Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
Responsibilities
As PK-PD data programmer you manage and prepare data for state-of-the-art analysis, such as PopPK or drug exposure-response (PKPD), typically based on CDISC ADaM / SDTM datasets. You interact directly with the client on topics around data transfers, dataset specifications and data queries. You conduct exploratory analyses in support of these activities. Following completion of the project deliverables, you will create an electronic submission package for future submission to regulatory agencies. In addition, you will conduct quality control and quality assurance activities on datasets and reports, and may participate in company initiatives to improve efficiency of data management, analysis and reporting (IT, methodology, automation, quality).
As PK-PD data programmer you will work closely in teams with other associates, (experts) modelers and drug development consultants supporting a wide variety of client projects (therapeutic areas, data types
Qualifications
BSc, MSc or equivalent in Pharmaceutical- or Life Sciences, Statistics/Mathematics/Bio-Informatics, or related fields with 1- 5 yearsโ experience in data management and analysis, report writing, and regulatory drug submissions.
Advanced user of SAS software (SAS9-Base) with proven experience in life sciences and clinical trials. Familiar in working with CDISC data formats. Experience with the R software platform is a plus.
General knowledge of clinical drug development and demonstrated knowledge of pharmacokinetics and pharmacology.
Proficiency in conducting basic statistical analysis.
Accuracy and sense of urgency and quality, timely delivery.
Ability to work on multiple collaborative projects, team player mentality.
Excellent verbal and written communications skills in English.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Certara is a growing company that provides a dynamic and exciting place to work. Our purpose is to assist in accelerating the development of meaningful medicines that make an impact on our society and the people that need them most. Innovation and creativity are highly valued, and everyone is given the opportunity for training and continuous development. Our portfolio spans the discovery, preclinical, clinical and post-marketing phases of drug development, working with 1,200 commercial companies, 250 academic institutions, and numerous regulatory agencies
Certara Strategic Consulting is the largest pharmacometric consultancy organization in the world and assures that various career pathways are offered to match the ambition and personal interests of our employees! We are a division of Certara and deliver value by integrating advanced simulation approaches into the most crucial drug development deliverablesโto inform internal decision-making and strengthen global regulatory submissions. Leveraging our experience working on thousands of key drug development projects on behalf of hundreds of biopharma companies, we bring a track record of success and a broad range of expertise to each assignment.
Our Pharmacometricians are responsible for providing expertise into clinical development plans, including the design, conduct, and interpretation of relevant clinical pharmacology and PK/PD studies. Qualified candidates will have the ability to work on a variety of therapeutic indications and data types with an adequate understanding of applied population PK and PK/PD modeling and simulation to support drug development programs.
Responsibilities
Deepen their strategic drug development expertise and their experience informing drug development decisions.
Perfect their pharmacometric techniques with fit-for-purpose modeling approaches such as population PK and PK/PD modeling, target-mediated drug disposition TMDD) models, dose- and exposure-response analyses.
Broaden their drug development expertise by working with a myriad of companies, molecular modalities, and therapeutic areas.
Develop their consulting career path by recognizing and seeking opportunities that match their ambition and personal interests.
Support projects for Certaraโs clients by working in teams with other Associates, senior expert modelers, and drug development consultants.
Hands on pharmacometric modeling on client projects as a billable consultant.
Continuing education on advanced modeling and simulation approaches, with an emphasis on methods appropriate for small molecules and/or complex biologics, (bispecific biologics, chimeric antigen receptor T-cell therapies, and immuno-oncology therapies).
Conduct quality control activities on model codes and reports.
Support projects for Certaraโs clients by working in teams with other Associates, senior expert modelers, and drug development consultants.
Hands on pharmacometric modeling on client projects as a billable consultant.
Continuing education on advanced modeling and simulation approaches, with an emphasis on methods appropriate for small molecules and/or complex biologics, (bispecific biologics, chimeric antigen receptor T-cell therapies, and immuno-oncology therapies).
Conduct quality control activities on model codes and reports.
Qualifications
MSc, PhD, PharmD, or equivalent in Pharmaceutical Sciences, Pharmacology, Toxicology, Statistics, Mathematics, or related fields.
A minimum of 1 to 3 years of industry/consulting experience (may be combined with academic research) working in R&D, pre-clinical and clinical environments.
Solid experience in pharmacometrics, clinical pharmacology, pharmacokinetics, or a related discipline in a project team setting is preferred, whether in academia or industry.
Expertise in PK/PD modeling with strong quantitative skills applied to develop models with nonlinear behavior, mechanistic or semi-mechanistic components relating to mechanism of action and tailored to meet specific drug-development questions.
Proficiency in software used for modeling analyses (e.g. Phoenix NLME, NONMEM, Adapt, Monolix) and performs dataset construction (e.g. R, SAS).
Independent performance of analysis and modeling and development of reports with limited supervision.
Proficient in spoken and written English. Certara is a global company, and additional languages are of benefit.
Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
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Lโagence d Anglet de notre sociรฉtรฉ recherche des carreleurs et carreleuses et mรชme des apprentis pour dรฉvelopper ses รฉquipes Le matรฉriel et le vรฉhicule vous sera fourni, salaire motivant et intรฉressement aux bรฉnรฉfices Les seules choses que nous vous demandons cโest dโรชtre motivรฉ, respectueux des collaborateurs, de la clientรจle mais aussi un minimum de savoir faire
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๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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