\n(this position is remote but candidates must be based in the United States)\n \nWhat we believe  \nIn the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk?   \n \nWe believe a better way is possible – a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle – and that’s what we do.   \n  \nOur role  \nWe know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology.   \n  \nWhat we value  \nYou could be a good fit for Crosslake if you see yourself reflected in our guiding values:   \nService. We effect change by empowering others.  \nCuriosity. We believe great advice starts with deep understanding.  \nCredibility. Our expertise is earned and proven.   \nCommitment. It’s our privilege to serve clients in their critical moments.   \nCreativity. We are inspired by the constant pursuit of better. \n \nIn this role you will:\n\n\nWork with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives.\n\n\nWork with customers to assess and address information security risks.\n\n\nInteract with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization.\n\n\nAssist in leading enterprise-wide cybersecurity operations teams, processes, and responses.\n\n\nAssist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX.\n\n\nExecute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services.\n\n\nRepresent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities.\n\n\nWork with customers to evaluate, implement, and secure key systems within their environment.\n\n\nAnalyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations.\n\n\nAssist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments.\n\n\nWork with Operations teams to ensure security architectures are appropriately assessed and able to be supported.\n\n\nWork with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design.\n\n\n\nKnowledge\n* Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST.\n* Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization.\n* Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies\n* Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security.\n\n\n\nEducation/Experience\n* 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect\n* Demonstrated history of being able to successfully implement security controls within an organization.\n* Experience in leading within a fast-paced, complex organization.\n* CISSP or equivalent certification is preferred.\n\n\n\nSkills\n* Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity.\n* Strong technical acumen and technical horsepower\n* Be willing to learn and take on new areas that may be outside of your initial comfort zone.\n* Passion towards making others great and making a high-performing team even better.\n* An action-oriented personality – you know how to get stuff done.\n* Great communicator to peers, clients, executive leadership, and boards\n* Understanding customer objectives and driving results toward those objectives\n* Ability to learn fast and on-the-job.\n* Responding effectively to rapid change in needs, processes, and technologies\n* Ability to understand key concepts and communicate clearly and concisely, including technical details and processes.\n* Ability to collaborate effectively and build relationships at all levels, especially with senior leaders.\n* Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources.\n* Robust analytical, data processing, and problem-solving skills\n* Proficiency in process formulation and improvement\n* Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Mobile and Senior jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUS

\nJoin a fast-paced, innovative, data-driven startup named 2021 Best Tech Start ups In Chicago, that is changing the Supply Chain industry through real time tracking and end-to-end visibility.\n\nAbout the role:\n\nFourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product.\n\nResponsibilities:\n\n\nOwn overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction\n\nEstablish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services\n\nDevelop, prepare, and nurture customers for advocacy\n\nWork with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals\n\nFacilitate a quarterly Executive Business Review to review goals, progress and opportunities\n\nUnderstand white-space and work to identify and/or develop upsell opportunities\n\nAdvocate customer needs/issues cross-departmentally\n\nManage account escalations\n\nAdvocate internally for customer needs and connect on priorities\n\n\n\n\nQualifications:\n\n\nAt least 5 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company or Pharma or Life science \n\nSupply Chain industry experience preferred\n\nExcellent ability to multitask and prioritize workload\n\nDemonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm\n\nDemonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner\n\n\n\n\nAbout the team:\n\nOur innovative Customer Success Managers are integral to our Operations team. With their creative problem-solving skills, they have created “raving fans” of FourKites with all of our customers. From implementing round-table events, to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer’s satisfaction and retention.\n\nFourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security.\n\nIf you are a California resident, here is our California Applicant Privacy Notice. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Mobile, Sales and Non Tech jobs that are similar:\n\n $52,500 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nJoin a fast-paced, innovative, data-driven startup named 2021 Best Tech Start ups In Chicago, that is changing the Supply Chain industry through real time tracking and end-to-end visibility.\n\nAbout the role:\n\nFourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product.\n\nResponsibilities:\n\n\nOwn overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction\n\nEstablish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services\n\nDevelop, prepare, and nurture customers for advocacy\n\nWork with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals\n\nFacilitate a quarterly Executive Business Review to review goals, progress and opportunities\n\nUnderstand white-space and work to identify and/or develop upsell opportunities\n\nAdvocate customer needs/issues cross-departmentally\n\nManage account escalations\n\nAdvocate internally for customer needs and connect on priorities\n\n\n\n\nQualifications:\n\n\nAt least 5 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company\n\nSupply Chain industry experience preferred\n\nExcellent ability to multitask and prioritize workload\n\nDemonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm\n\nDemonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner\n\n\n\n\nAbout the team:\n\nOur innovative Customer Success Managers are integral to our Operations team. With their creative problem-solving skills, they have created “raving fans” of FourKites with all of our customers. From implementing round-table events, to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer’s satisfaction and retention.\n\nFourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security.\n\nIf you are a California resident, here is our California Applicant Privacy Notice. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Mobile, Sales and Non Tech jobs that are similar:\n\n $50,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nJoin a fast-paced, innovative, data-driven startup named 2021 Best Tech Start ups In Chicago, that is changing the Supply Chain industry through real time tracking and end-to-end visibility.\n\nAbout the role:\n\nFourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product.\n\nResponsibilities:\n\n\nOwn overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction\n\nEstablish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services\n\nDevelop, prepare, and nurture customers for advocacy\n\nWork with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals\n\nFacilitate a quarterly Executive Business Review to review goals, progress and opportunities\n\nUnderstand white-space and work to identify and/or develop upsell opportunities\n\nAdvocate customer needs/issues cross-departmentally\n\nManage account escalations\n\nAdvocate internally for customer needs and connect on priorities\n\n\n\n\nQualifications:\n\n\nAt least 5 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company\n\nSupply Chain industry experience preferred\n\nExcellent ability to multitask and prioritize workload\n\nDemonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm\n\nDemonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner\n\n\n\n\nAbout the team:\n\nOur innovative Customer Success Managers are integral to our Operations team. With their creative problem-solving skills, they have created “raving fans” of FourKites with all of our customers. From implementing round-table events, to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer’s satisfaction and retention.\n\nFourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security.\n\nIf you are a California resident, here is our California Applicant Privacy Notice. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Mobile, Sales and Non Tech jobs that are similar:\n\n $50,000 — $102,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

Do you thrive on data, optimization and guiding Ad Operations?\n\nThen Jobber might be the place for you! We’re looking for a Senior AdTech Operations Manager to be part of our Finance & Operations Department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\n\n \n\nAs the Senior AdTech Operations Manager, your role is to maintain and advance our measurement capabilities to help Jobber be a leading data-driven organization. You will be responsible for measuring customer behaviour on and across all the digital experiences we build to empower our businesses with valuable insights that help them make better, more informed decisions.\n\nThe role:\n\n\n* Partner with Demand Generation, Business Technology, and Revenue Operations to design and execute end-to-end digital analytics implementations, including requirements, implementation, QA, SQL data wrangling, and reporting\n\n* Architect digital analytics solutions through a standard, universal lens across primarily Jobber’s marketing site, with additional focus on reliability, scalability, performance, and compliance\n\n* Lead any technical troubleshooting on ad tracking issues and provide optimization recommendations\n\n* Be driven by the integrity of analytics data collection, ensuring Jobber can be guided by quality data and insights\n\n* Write documentation for business users, marketers, and web/mobile developers that details the digital analytics solution from both a business and technical perspective\n\n* Use JavaScript, Swift, or Java to write tech specs, code samples, and build digital analytics solutions for web or mobile\n\n* Be a subject matter expert for robust digital analytics solutions for web and mobile application tagging (data layer, JavaScript libraries, SDKs, tag management systems, Firebase, etc.), tracking (clickstream analytics, usability analytics, content analytics, DMP, media pixels, etc.), and reporting (SQL, DBT, LookML, etc.)\n\n* Follow and help define the roadmap for digital analytics implementation to align all stakeholders with the business's top priorities and expected outcomes, assess progress, and recalibrate when required\n\n\n\n\nTo be successful, you should have:\n\n\n* 5+ years of experience implementing digital analytics tracking solutions for web and/or mobile\n\n* 5+ years as a power user or administrator for Adobe Analytics, Google Analytics Universal Analytics, Google Analytics 4, or Snowplow Analytics\n\n* 3+ years defining data layer requirements and structures\n\n* 3+ years of experience as a power user of a tag management system (Adobe DTM/ Launch/Tags, Google Tag Manager, Ensighten, Tealium, etc.)\n\n* Solid experience enabling digital analytics tools, such as Adobe Analytics, Amplitude Analytics, Google Analytics, Google Analytics for Firebase, and other marketing/measurement technologies such as Adobe Audience Manager, Adobe Target, AppsFlyer, Adjust, Branch, DoubleClick Campaign Manager, Display & Video 360, Google Search Ads 360, conversion pixels, etc.\n\n* A good understanding of web standards such as HTML, JS / JSON, etc.\n\n* Experience working with ad platforms such as Google Ads, Facebook Ads, and Bing Ads and app marketing ad platforms such as Apple Search Ads\n\n* Experience with digital analytics QA tools such as Omnibug, Charles, Fiddler, HTTP Toolkit, ObservePoint, etc.\n\n* Knowledge of digital analytics industry trends: tracking libraries and SDKs, 1st party and 3rd party cookies, data layer, tag management systems, report suite configuration, etc.\n\n* Comfort with technical documentation and independently developing innovative, untested solutions\n\n* Comfort and exposure to working with JavaScript, in XCode, or Android Studio\n\n* Comfort working alongside various functional teams (business, product, tech, etc.), across various lines of business\n\n\n\n\nIt would be really great (but not a deal-breaker) if you had:\n\n\n* Product Management, Web Development, or Tech background\n\n* SQL, Google BigQuery, DBT, Looker experience\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, JavaScript, Finance, Java, Mobile, Senior, Marketing and Android jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada

\nWe believe communication belongs to everyone. We exist to democratize phone service.  TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do.   We're the largest provider of free phone service in the nation. And we're just getting started. \n\n\nJoin us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. \n\n\nTextNow is seeking a Senior Director of Trust and Safety who will serve as a thought leader in this critical area across the organization. The ideal candidate will be responsible for leading the strategic direction of both the fraud operations group and the Trust & Safety product experience team. This role will involve driving change through collaboration with cross-functional teams, including Legal, Marketing & Communications, and Finance to ensure alignment and direction. The Senior Director will set a clear vision and effectively communicate it to the team, driving clarity in defining the company's strategy in the Trust & Safety space.\n\n\n\nWhat You'll Do: \n* Be a thought leader of our trust & safety strategy across the business \n* Lead the strategic direction of our fraud operations group as well as our Trust & Safety product experience team \n* Drive change through a cross-functional team, including input and direction from Legal, Marketing & Communications, Finance \n* Set vision, communicate clearly to the cross functional team, and drive clarityregarding what our strategy should be in this space \n* Own key execution milestones and be the accountable individual internally within TextNow for our Trust & Safety initiatives \n* Have a deep understanding of the fraud prevention space, specifically around consumer mobile applications  \n* Manage and build a team of highly performing, results-based, product & operations managers \n* Manage and build strategic vendor partnerships and relationships to power our business, as they pertain to your overall strategy \n* Understand and manage the complex balance between fraud and abuse prevention and customer experience on our platform \n* Build, measure, and iterate rapidly using best-in-class tools and technologies \n* Bring new technology and market offerings into our strategy fold, including AI and ML \n\n\n\n\nWho You Are: \n* An experienced leader and team mentor, focused on being supportive of your team and developing strong leaders- at lease 4-5 years of director or manager level experience managing a product team. \n* 5-8 years of experience as a product/ operations manager in the fraud/ trust space specifically.\n* Experience working and leading cross-functional teams that involve many different business stakeholders.\n* 3-5 years of experience in B2C products \n* Data- focused and driven\n* Comfortable presenting to carious stakeholders, including the executive team\n* A heavy collaborator, someone used to managing communications to different audience, styles and parts of the business. \n* Ideally 7-10 years of product management experience \n\n\n\n\n\nMore about TextNow... \n\n\nOur Values: \n·  People First (Make business decisions by putting people first!)\n·  No Brilliant Jerks (We're cool with the brilliant part, with the jerk part? not so much)\n·  Give a Damn! (We care about our work, our mission and our customers)\n·  Challenge Accepted (Show up with a positive can-do attitude)\n\n\nBenefits, Culture, & More: \n·   Strong work life blend \n·   Flexible work arrangements (wfh, remote, or access to one of our office spaces) \n·   Employee Stock Options \n·   Unlimited vacation \n·   Competitive pay and benefits\n·   Parental leave\n·   Benefits for both physical and mental well being (wellness credit and L&D credit) \n·   We travel a few times a year for various team events, company wide off-sites, and more\n\n\nDiversity and Inclusion:\nAt TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great. \n\n\nTextNow Candidate Policy\nBy submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Mobile, Senior, Marketing and Non Tech jobs that are similar:\n\n $50,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOpen- Canada

\nLocation: UK - Remote, Poland - Remote also considered\n\n\n\n\n\n\nVonage Product Management Mission: We bridge technology and the business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge and competitive awareness to collaborate with and lead efforts to envision, design, develop and execute state-of-the-art products and features. Our output changes the communications game.\n\n \n\n\n\n\n\nWhy this role matters\n\n\n\nEricsson and Vonage recently launched a global network platform which combines the power of Vonage and network apis enabling mobile networks and applications to talk to each other.  This platform makes it easy to expose, consume and pay for network capabilities. \n\nWe are now engaging with multiple Communication Service Providers - CSPs - who will leverage our Vonage software platform and Ericsson network platform capabilities to expose and monetize the power of their 5G networks. \n\nThe Expert Partner Program Manager will lead the end to end engagement planning and execution with one or more CSPs to enable joint commercial success in accordance with the GNP strategy.\n\n\n\n\nIF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….\n\n\n\n\n\nWhat you will do\n\n\n\n\n* Lead the end to end CSP engagement planning and execution in collaboration with sales, delivery and operations teams, working within a small and growing team of partner program managers\n\n* Contribute to, and ensure compliance with, the CSP Engagement Process\n\n* Build strong relationships with all stakeholders and foster cooperation, coordination and communication across the organization and with the partner\n\n* In direct communication with CSP partners, you will effectively track, report and address project and partner issues and risks with the right stakeholder engagement \n\n* Strong interlock and alignment with the Privacy and Security teams to ensure all security standards and in-region regulations are followed and adhered to\n\n* Contribute to and present in executive level reviews - bi-weekly program and monthly board\n\n\n\n\n\n\n\n\nWhat you will bring\n\n\n\n\n* The gravitas to be expected for a senior leadership role to rapidly establish credibility with partners, and a spirit of collegiality, camaraderie, and collaboration will also be important in this highly visible position\n\n* Flexibility in approach of working styles to bridge between Ericsson and Vonage and across time zones.\n\n\n\n\n\n\n\n\nWhat is required for application\n\n\n\nRequired\n\n\n* A 10+ year track record of successfully leading strategic programs, in product or customer facing contexts\n\n* Strong influencing skills and attention to detail\n\n* Exceptional problem solving and collaboration skills, with an appreciation of the need to operationalize and  implement best practices, solve problems and deliver on commitments\n\n* An ability to develop collaborative, cross-functional relationships and work in a matrixed organization\n\n* Knowing how to ask thoughtful questions to determine and understand needs\n\n\n\n\nPreferred \n\n\n* Solid knowledge of project planning frameworks and tools\n\n* Cloud technology or experience with Communications Service Providers (CSPs)\n\n* Privacy Security Assessment (PSA) diligence processes and best practices\n\n* PMP or other project management certification\n\n\n\n\n\n\n\n\nWhat is in it for you\n\n\n\n\n* A highly visible role on a flagship partnership program whose success is core to the company strategy \n\n* In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\n\n\n\n\n\n\n\n\n\n\n\nPotential Next Career Move: Principal Partner Program Manager \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Mobile and Senior jobs that are similar:\n\n $55,000 — $102,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom