\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nAs an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes. You will manage the long-term relationship by becoming a trusted advisor to some of our largest and most strategic customers. You will work with executive stakeholders and champions to provide our enterprise and strategic customers the highest level of service. As a member of this team, you should set the bar for customer service.\n\n\n\nHow you'll add value: \n* Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction\n* Ensure delightful experiences for clients in your portfolio during all stages of the customer journey\n* Strategize with customer to meet and exceed their target goals and ROI\n* Handle escalations and work cross departmentally to issue resolution\n* Set, drive and guide project expectations with executive stakeholders \n* Facilitate change management across key stakeholders and roles\n* Ensure enterprise customers are successful with the product presale through launch\n* Attend onsite meetings, conferences, and trade shows\n* Partner with enterprise AEs for expansion and growth opportunities\n* Develop plans specific to the restaurant industry that help enterprise franchise brands support their franchise community with our software\n* Infuse clients with Industry best practices to help them grow and thrive\n* Facilitate client meetings both in person and online\n* Act as liaison between customers, product managers, and executive management to provide feedback on new feature developments\n* Tracking and drive key client metrics such as usage, health, CSAT, and net promoter scores\n* Maintain brand profiles and documentation\n* Responsible for reaching assigned targets for customer KPI’s\n* Track product enhancements and provided timelines specific to customers in your portfolio and ensure transparent communication with stakeholders\n* Maintain healthy Salesforce and Gainsight records\n* Participate and lead sessions at user groups and client facing webinars\n* Other duties as assigned\n\n\n\nWhat you'll need to be successful in this role: \n* 3+ plus years of experience as a Customer Success Manager or equivalent\n* 3 to 5 years of experience in restaurant operations or equivalent\n* Ability to travel up to 20%\n* Proficient in Microsoft Office; Outlook, Excel, Word, and PowerPoint\n* Clear communicator with a professional presence\n* Ability to lead through influence\n* Comfortable working with C-level executives\n* Proficient in Salesforce or other CRM\n* Efficient and timely with deadlines and deliverables\n* Strong organization and time-management skills. The ability to work independently without supervision\n* Strong technical aptitude with experience communicating across multiple platforms\n\nDESIRED QUALIFICATIONS\n* Previous R365 experience\n* Previous Gainsight experience or other customer success management platform\n* Previous Monday.com experience or other project management software\n\n\n\nR365 Team Member Benefits & Perks \n* Compensation: Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. This position has a salary range of $70K-$98K +Bonus/Commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location.\n\n\nAlong with the compensation we provide the following marketing leading benefits and perks: \n* Ability to work remote or hybrid\n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n\nWhy join our amazing team? \n* We're a community that prides itself in creating innovative solutions and producing quality work\n* Our product is the secret ingredient that makes a real difference to restaurants nationwide\n* The open concept work environment that we've created is causal, collaborative, and cultivates communication\n\n\n#BI-Remote\n\n\n\n$70,000 - $98,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Travel, Accounting, Marketing and Sales jobs that are similar:\n\n $45,000 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nCommercial and Product Finance Manager \n\nThe Commercial and Product finance manager serves as the primary finance contact for the commercial and product organizations. Reporting directly to the Chief Financial Officer, this position will play a critical role in driving profitable growth for Biofourmis by providing financial and analytical support for commercial and strategic decisions. This role is responsible for financial analysis and commercial evaluation of new and existing customer and product opportunities, and helps ensure a proper balance of the risk/reward relationship for each opportunity.\n\nResponsibilities\n\n\n* Lead commercial deal modeling to evaluate expected costs, profitability and internal resources needed.\n\n* Support the sales team with pricing strategy and in managing and optimizing targeted financial results, taking into consideration project margin, cash flow, contractual risks, etc.\n\n* Provide contract handover support as needed, including educating others on services, billing and other contract terms that impact revenue recognition and billing.\n\n* Collaborate with FP&A and accounting to provide guidance on billing and revenue bookings.\n\n* Provide financial reporting and analysis of actual revenue versus forecast/prior year performance for ongoing Executive Leadership Team and Board of Director meetings, including regular reporting updates as well as ad hoc analyses of revenue as needed.\n\n* Own revenue forecast, in close collaboration with FP&A and commercial leaders, to ensure revenue forecast most accurately reflects expected short-term and long-term revenue achievement.\n\n* Manage all components of sales commissions, including calculating contract value, payroll coordination, tracking deferred payments, and maintaining and updating commissions forecasts.\n\n* Support analysis of cost for product related activities as well as evaluation of device manufacturing.\n\n* Own unit economics analysis, including pricing and product costs, to ensure product offerings meet margin thresholds as set by business.\n\n* Maintain contract compliance, ensuring activities align to contact terms and taking actions necessary to resolve unaligned activities.\n\n* Provide contract renewal support, including price increases and contract term renegotiations.\n\n* Lead and manage monthly revenue forecast process and updates\n\n* Partner with Customer Success Managers to provide pricing and financial support for existing customer requests and change orders\n\n\n\n\nQualifications\n\n\n* Bachelor’s degree in finance, business or a related field.\n\n* 5+ years of commercial finance management experience, preferably in healthcare.\n\n* Advanced knowledge and experience in contract negotiation.\n\n* Knowledge of revenue accounting principles.\n\n* Detail oriented with strong time management and project management skills.\n\n* Demonstrated ability to interact with executive management.\n\n* Strong analytical and interpersonal skills with the ability to effectively communicate with both customers and internal teams.\n\n* Proficient in Microsoft Excel, PowerPoint and Word and skilled in financial planning and ERP systems.\n\n* Superb attention to detail.\n\n* Can function independently and effectively in a self-directed environment.\n\n* Resilient team player who can juggle multiple priorities and competing deadlines.\n\n* Hard-working, motivated and reliable with a desire to learn and succeed in a demanding role.\n\n\n\n\nBase salary range for this position is $135,000-$175,000 based upon experience. This is a hybrid position with a preference of one day/week on site. \n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Payroll, Finance and Sales jobs that are similar:\n\n $50,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNeedham, Massachusetts, United States

\nAbout the team/role\n\nWe are looking for a Deal Desk and Pricing Manager who is highly collaborative, analytical and has a detail oriented mindset to join the Financial Planning and Strategy team (FP&S). This role will work as a key advisor to our sales team focusing on pricing, products, processes and policies to strategize and facilitate the close of high quality, outside the box, deals in terms of profitability, revenue and margin management. Additionally, this person will work on pricing related initiatives focused on our price book, discounting strategies, promotional pricing strategy and reporting. This individual will function as a Finance approver for Checkr’s Deal Desk, support executive decision making for our largest and most strategic accounts, and act as a facilitator between internal stakeholders including Sales, Revenue Operations, Pricing Strategy, Finance, Accounting, and Legal. The ideal candidate has experienced success in a dynamic, high-growth, and fast-paced environment, brings a quantitative, data driven mindset, and should have outstanding communication and interpersonal skills. Comfort interacting at all levels of senior management (including VP, SVP and C-suite) is a must. \n\nWhat you’ll do\n\n\n\n* Deal Desk: Be the point of contact for our sales team across Enterprise and large Strategic customers. Be the knowledge expert on all things related to your deals and a thought partner on deal structuring. \n\n* Modeling and Analytics: Own and develop comprehensive deal models to showcase the P/L impacts of various scenarios. Integrating FP&S objectives and socializing impacts to key stakeholders.\n\n* Communication: Transform robust analytics into succinct narratives for Executive and C-suite approvals.\n\n* Pricing, Discounting and Promotions: Through financial analyses to inform list pricing and discount curves for existing and new products.  Run pricing sensitivity analyses for limited time promotions to drive incremental revenue, profit and/or margin. Be a key player in driving the overall pricing strategy for Checkr.\n\n* Reporting: Analyze Deal Desk, promotional, and pricing performance quarterly to understand the impact on the organization and influence future decision making.\n\n\n\n\nWhat you bring\n\n\n* Bachelor’s degree in Business, Economics, or Finance. Masters or MBA preferred\n\n* 2+ years experience in deal desk preferred\n\n* 6+ years experience in pricing, revenue operations, finance required\n\n* Experience modeling in Microsoft Excel and Google Sheets, building P/L’s, scenarios and charts required\n\n* Experience with BI and analytical tools such as Looker or Tableau preferred, SQL a plus\n\n* Salesforce experience preferred, with CPQ and/or quoting system experience a plus\n\n* Strong business and commercial acumen, with experience in problem solving and financial analysis, while proactively solving complex and diverse business problems with unique solutions.\n\n* Analytical and communication skills with experience influencing across various levels of management\n\n* Previous experience with software, SaaS, or technology company, and experience with usage-based pricing a plus\n\n\n\n\nWhat you get\n\n\n* A fast-paced and collaborative environment\n\n* Learning and development allowance\n\n* Competitive compensation and opportunity for advancement\n\n* 100% medical, dental, and vision coverage\n\n* Up to $25K reimbursement for fertility, adoption, and parental planning services\n\n* Flexible PTO policy\n\n* Monthly wellness stipend, home office stipend\n\n\n\n\nOne of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.\n\nThe base range for this role is $145,350 to $196,650 in San Francisco.\n\nEqual Employment Opportunities at Checkr\n\n\nCheckr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   \n\nCheckr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Microsoft, Senior, Excel and Sales jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  \n  \nUniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  \n  \nAs AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. \n\n\nUniphore, the global leader in Conversational Service Automation, is looking for a superstar Account Executive. As the Account Executive you will report to the VP Sales and be responsible for driving our sales motion in the Western market for a specific vertical / verticals.\n\n\nA successful candidate for this position is a strong hunter with a passion for customer success, strong analytics and exceptional communication skills.  One who can rapidly build energy, business cases, demonstrations and proposals to accelerate business in a new segment to scale revenue from year 1. \n\n\nThis is an amazing opportunity to build and shape a business, client base, culture and take a leading role within a high growth start-up (that happens to be 15 years old and is well funded).\n \nThe ideal candidate has a deep understanding of selling enterprise SaaS products and services into call centers, as well as experience with consultative, value-led sales motions. Must be able to effectively and independently prospect and build pipeline. Ability to forecast and effectively move deals through the pipeline with pace and quality through a disciplined sales methodology.  Experience selling into Contact Centers and Customer Experience-focused organizations to senior economic buyers is necessary.\n\n\n\nResponsibilities \n* Land 3 - 5 new logos per year and build the base to expand the tea\n* Aggressively build high quality / sustainable pipeline within your assigned vertical or verticals. \n* Establish relationships with key business stakeholders, align budgets and timelines to effectively move deals through the pipeline\n* Build strong business cases for clients to fully communicate the problems and opportunities internally and externally\n* Execute a value based selling process focused on industry problems and implications\n* Exhibit an in-depth knowledge of customer and prospect base including requirements and trends\n* Collaborate with field sales on strategic accounts for large deals as required to accelerate early stage pipeline and develop close plans\n* Drive and deliver effective demonstrations and proposals\n* Track and manage all pipeline, opportunity and account activities\n* Report on sales activity to the Head of North American Inside Sales and Chief Business Officer\n* Develop a winning sales strategy to consistently meet and exceed revenue targets within the assigned vertical / verticals\n\n\n\nExperience / Qualifications \n* 6+ years experience selling in technology / software sales, especially in CX or contact center solutions\n* A hunter's mentality and skillset to aggressively build, grow and progress pipeline through the sales cycle\n* Strong analytical, communication and relationship building skills\n* The ability to connect and problem solve with clients\n* Experience in value based selling; strong business case development understanding\n* Ability to establish and perform powerful demonstrations\n* Ability to generate outcome based proposals\n* A growth mindset that measures performance, tests and iterates to find optimal solutions, and leverages data to make strong and informed decisions\n* A strong network of economic buyers and influencers at multiple organizations in North America, developed through a trust advisor relationship.\n* Strong technical understanding of sales tools like Microsoft Office and leading sales platforms like SFDC, Clari, Outreach etc.\n* Experience in communicating value to customers at the highest levels\n* BA/BS or equivalent experience.\n\n\n\n\n$115,000 - $230,000 a yearCompensation & BenefitsThe anticipated base salary hiring range for this position is:  New York: $115,000 Base + $115,000 target variable. $230,000 OTE50/50 split.\n\nThe specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. \n\nUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.\n \nFor more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.\n\n\nAll applicants - to review our privacy notice, please click here\n\n\nInformation regarding recruiting and phishing scams: \nEmployment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Microsoft, Senior and Sales jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, NY

\nUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  \n  \nUniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  \n  \nAs AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. \n\n\nUniphore, the leader in conversational UI, is looking for a dynamic Sales Account Executive with a proven track record to cultivate and grow a territory for Uniphore. In this role, you will use your extensive call center domain expertise and consultative selling skills to initiate and support sales at Uniphore. You will be responsible for identifying prospective clients, engaging with them and selling the value of the Uniphore platform.\n\n\nUniphore is expanding its Enterprise automation platform via our Conversational Service Automation (CSA) solution. The CSA solution helps companies to automate the front end of calls, provides agents with automation at the desktop and After-Call work, and rich deep post call analytics.\n\n\n\nResponsibilities:\n* Land 3 - 5 new logos per year and build the base to expand the team\n* Aggressively build high quality / sustainable pipeline within your assigned vertical or verticals. \n* Establish relationships with key business stakeholders, align budgets and timelines to effectively move deals through the pipeline\n* Build strong business cases for clients to fully communicate the problems and opportunities internally and externally\n* Execute a value based selling process focused on industry problems and implications\n* Exhibit an in-depth knowledge of customer and prospect base including requirements and trends\n* Collaborate with field sales on strategic accounts for large deals as required to accelerate early stage pipeline and develop close plans\n* Drive and deliver effective demonstrations and proposals\n* Track and manage all pipeline, opportunity and account activities\n* Develop a winning sales strategy to consistently meet and exceed revenue targets within the assigned vertical / verticals\n\n\n\nExperience and Qualifications: \n* 7+ years of sales experience at the Enterprise level  \n* Extensive experience selling enterprise SaaS/Cloud based solutions to C-levels with enterprise accounts\n* Contact center enterprise sales experience \n* Proven success with transformational selling and strategy \n* Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment \n* Maintain accurate and timely customer, pipeline, and forecast data \n* Bachelor's degree in business or other related field, or equivalent \n* Ability to work with people at all levels inside and outside the company \n* Strong negotiation and persuasion skill-set \n* A rolodex of economic buyers and influencers at multiple organizations in North America, developed through a trusted advisor relationship.\n* Strong technical understanding of sales tools like Microsoft Office and leading sales platforms like SFDC, Clari, Outreach etc.\n* Experience in communicating value to customers at the highest levels\n* BA/BS or equivalent experience, MBA preferred\n\n\n\n\n\nUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.\n \nFor more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.\n\n\nAll applicants - to review our privacy notice, please click here\n\n\nInformation regarding recruiting and phishing scams: \nEmployment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Microsoft and Sales jobs that are similar:\n\n $40,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, MA

\nWhat We Do: AI Service Management (AISM):\n\nAisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.\n\nAisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.\n\nThe Team:\n\nWe are a small but passionate team of 250+ based in the Bay Area. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.\n\nAisera is looking for a Sr..Manager of Revenue/Sales Operations with the right combination of Sales/Revenue Operations expertise. This is a key leadership role that will partner closely with the Sales, Marketing, Training & Enablement, and Systems and will report to the Sr. Director of Revenue Operations.\n\nOne of the key focus areas of this role will be to drive the productivity of all Revenue-generating teams through (1) Reporting and Analytics, (2) better tooling, and (3) improved accuracy of data.\n\nThe right candidate will be a hands-on leader who will be naturally effective at prioritizing and directing the key process initiatives that will drive the most impact. This individual will also be willing and able to roll up their sleeves and lead process design efforts while partnering closely with our systems leaders to design increasingly scalable systems.The Sr.Manager of Revenue Operations will support setting the vision for the team and will collaborate closely with Sales, Marketing, Finance, Legal, and Executive leadership to optimize the strategies, processes, systems, and talent that will accelerate Aisera’s ability to realize the company’s full potential. The right candidate will quickly become a trusted operating partner and strategic advisor to Aisera’s Sales Leadership team, and will ensure successful delivery of Sales planning, forecasting, pipeline management, account assignments, territory planning, GTM rules of engagement definition, Sales performance reporting and process optimization.\n\nYou will:\n\n\n* Act as a trusted advisor and specialist to Sales leaders, leveraging data and analyses to land business insights, develop GTM strategies, and scale the business.\n\n* Partner closely with, Sales, Marketing and Exec Leaders to drive go-to-market strategies while collaborating cross-functionally with other teams to achieve growth goals\n\n* Keep customer, lead, revenue, and other corporate data aligned and accurate across the organization\n\n* Analyze the productivity of the Sales and BDR teams through data\n\n* Own the tech stack, implementation and on going management.\n\n* Collaborate with the leadership team to proactively produce reports and dashboards for the sales team to drive performance trends and business insights.\n\n* Assist and support in any other tasks as defined by the leadership team\n\n* Drive towards simple, scalable solutions to difficult problems.\n\n* Analyze sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity. Communicate findings clearly and effectively and make recommendations for improvement.\n\n* Identify reporting issues, gaps in processes, and drive timely resolution\n\n* Conduct ad-hoc analysis, and support related projects as needed\n\n\n\n\nYou'll Need:\n\n\n* Bachelor's degree or equivalent experience, advanced degree or MBA preferred\n\n* 10+ years of experience with 5+ years experience as a Sr. Sales/Revenue Operations in an Enterprise Software/SaaS company\n\n* Proven ability to support teams across time zones and to help scale the business\n\n* Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy\n\n* Proficiency in Salesforce.com with expertise in leading Salesforce improvement efforts, and other sales tools such as LinkedIn Sales navigator.\n\n* Experience with Data Warehouse technologies, Business Intelligence (BI) applications\nand reporting\n\n* Fluency in other systems and sales tools, including CPQs, Prospecting and data tools (Salesloft, ZoomInfo, LinkedIn Sales Navigator), Sales Intelligence tools (Clari and Gong),\nand other tools that drive Sales/CS productivity (Docusign, etc.)\n\n* Experience in creating and managing advanced models and scenario analysis in MS excel\n\n* Proficient in advanced functions of MS suite and G Suite.\n\n* Excel including the Excel advanced functions (e.g. pivots, lookups and macros)\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Executive, Microsoft, Senior, Marketing, Excel, Sales and Digital Nomad jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n