\nProduct Engineer\nHigh level stuff you might be filtering against 🔍\nLocation: Remote (UK timezone +/- 6 hrs generally). In the UK we will hire you as an employee. In other countries you’ll need to be setup as a contractor initially.\nType: Full-time\nSalary: Location dependent. As a reference, our current range in the UK is £75k to £110k. If you will work from another location, you should map this to your equivalent market rate to be competitive. We are open to negotiation as we recognise there are different situations, but these are our general guardrails.\n\n\nWhat I am looking for\n👋 Hi, I’m Martin, VP of Engineering at Zen Educate and I’m looking for engineers who can make an impact on the real world problem of education staffing, and do it through engineering excellence.\n\n\nEvery place has its own understanding of what engineering excellence looks like (sometimes written down, sometimes not). Here’s what it means to me and Zen:\n• Valuing real world outcomes and shared learning over output\n• Product thinking over pure tech - start with the problem, ship quickly and iterate. \n• Team success and sustainability over individual heroics. \n\n\nWe are a small, but mighty team and so every engineer has the opportunity to make an outsized impact and put their stamp on what excellence looks like in practice. What do I mean by “small”? Today we have 4 product teams and 24 engineers including Tech Lead Managers and Principals.\n\n\nWe recognise the world is not static - “what got us here, won’t get us there” - so we look for curiosity, adaptability and proactiveness as fundamental traits. The engineers I see be the most successful are those who focus on solving problems, look to help others and just happen to typically leverage technology to do so.\n\n\nSo whether you’re passionate about building great products, scaling systems, or improving team processes, you’ll thrive at Zen if you care deeply about users, focus on real-world outcomes, pursue continuous learning and strive to make others better 💪\n\n\nWhat we are building and why\nGetting the right teacher into the right school at the right time is a crucial problem to solve, both for education outcomes for children and for the sustainability of an industry that spends billions on this.\n\n\nToday the platform we are building supports internal operations teams on filling roles, educators on finding roles via our mobile app and schools on getting educators in for both short-term and long-term roles. The more we develop the platform (and the ability to self-serve in the marketplace), the more efficient the whole process becomes, which means more money going back to educators and into classrooms (over £30 million since 2017). \n\n\nWe are well established in the UK and growing at a phenomenal rate in the US 🚀\n\n\nWhat we need now is to reach the next level in how we build our platform to support this growth. That’s where you come in 😉\n\n\nWhat the role looks like in practice\nI’ve written a bunch of words above that I hope capture your interest and excitement ✨. But what really matters is what reality looks like and the best people to share that are the existing engineers on the team. So here are a few glimpses from your potential peers of some of what they have done in a week:\n\n\n“I liaised with the Finance team to help re-run a set of invoices that originally failed from our automated invoice service, and I helped implement a feature to convert a long term booking into a job role - to more accurately reflect how teachers work and track job conversions. Then I shared some design feedback for a booking credit system that was initially less well defined.” - Jai\n\n\n“I implemented a compensation system that will cover the additional fees for teachers, which will allow schools to book needed teachers” - Kamil\n\n\n“I was updating the job details view in our React Native app to show more information to teachers about the school and job dates to make the job offers more attractive and useful. I also upgraded our backend Rails app to use latest version of Ruby, Sidekiq, Rack and Puma” - Adrian\n\n\n“I started the week by pushing some small updates to our React Native app, and then finished the week by shipping a feature to improve the experience of schools finding teachers and managing to clean up a bunch of legacy code in the process.” - Chris\n\n\n“I explored the feasibility of using Google Document AI to extract data from documents uploaded by candidates and validate them, improving automation for our onboarding process" - Lucas\n\n\n“I implemented backend and frontend MixPanel events for crucial workflows to better understand how users interact with our product and what we can improve on." - Georgi\n\n\n“I spent some time monitoring Sentry to spot performance trends and debug issues. I also built an automated rota in Coda for our Native release process, before reviewing Product Refinement Docs and contributing to shaping the solutions.” - Ethan\n\n\nWhat you might like or dislike \nEvery place makes tradeoffs based on what they value and where they are in their journey ⚖️. Here’s a list of things you might find useful in figuring out if this is the right role for you. If we end up chatting, feel free to dig deeper into any of them. Note that some of these are recent changes in our approach and may be “work in progress” when you join.\n\n\n💻 How We Work\n• Boring tech for the obvious, experimentation for the rest. Our core is Ruby on Rails, React, React Native, running on Heroku + Cloudflare etc.  But we have also evaluated Amazon Personalise as a candidate for our matching system and spiked out our own AI powered knowledge-base. \n• Process serves performance. We use agile sprints and other structure to support, but our focus is on outcomes not following rules. Greater performance gives greater freedom - think “Master your instrument, master the music, and then forget all that and just play.”\n• Engineers as problem shapers (not ticket takers). You’ll thrive here if you want to shape problems, not just deliver tickets. Our Product Managers and Designers are partners you pull on for leverage rather than task givers who hide the users away.\n• Daily shipping culture. We ship regularly and want to get even better at it. We are investing in this and welcome those who’ll help us start smaller and iterate faster.\n\n\n🌱 Growth & Progression\n• Choose your own career path. We care more about impact and learning than rigid competency grids. This means greater flexibility in what progression looks like, but requires you to build an understanding of what we value from guiding principles and shared real-world examples.\n• Few Titles, infinite Levels. We use Levels instead of Titles to show growth in a Role. You won’t see titles like Associate, Senior, or Staff here. Instead, you can grow continuously by getting better at your current role - e.g. working faster, safer, and more independently. Changing roles is possible too, but depends on business needs, since different roles aim for different business outcomes and typically use different skills.\n• Investment over reward as a mindset. Level changes are tightly coupled to compensation changes. Confidence in a Level change is based on sustainably doing great work at your current level. We think it is fairer to invest in what you do next, rather than reward you doing the next Level first for free!\n\n\n💸 Compensation\n• Market reality. Compensation is based on your competitiveness in your local hiring market (note that’s not just where you live). We don’t believe anyone has found a great solution to global compensation, so we aim instead to be clear and equitable in how we do it.\n• Solid, but not flashy compensation. We pay decently, but we won’t beat out companies with deeper pockets (yet!).\n• Think long term investment. If you are in a place where you need to prioritise immediate financial gain then this probably isn’t the right time to join us.\n\n\n🤝 Team Culture & Collaboration\n• Distributed engineering team. Solid communication skills and async habits are key to be effective. You’ll find strong connection here, but not through engineering getting together in-person. If you like the buzz of working near others you are welcome to work from one of our offices, but there won’t be many engineers there on any given day.\n• We believe in impact and measurable outcomes, alongside shared learning. If your work moves the needle or teaches us something meaningful then that’s a win. If not, then we’ll want to understand why. \n• Balanced, sustainable work. Long hours are not a badge of honour - they are an indication something isn’t working well. We value a sustainable pace and healthy teams.\n• Diversity is good in some ways and lacking in others. You might be the first of something here. That matters and we’ll support appropriately if you are.\n\n\nHow we hire\nHire fast, fix fast.  Hiring today is...not great, with most companies being too cautious and taking too long to make a decision 😦. We move quicker - our ideal is: apply Monday, offer by Friday. Then we invest heavily in the most important part - your onboarding. We ensure you are setup for success, with clear direction, experience of different teams and shipping to production within days.\n\n\nWhilst fast doesn’t mean frivolous, it does slightly increase the risk that you or we made a mistake. So we include regular check-ins during onboarding to make sure expectations match reality. If either side feels something is off then we try to fix it fast. And sometimes that will mean saying “let’s not carry on” with respect.\n\n\nReal talk. We believe in being direct and authentic. We’ll share the good, the messy and the challenges. We recognise we won’t have all the answers, still have much to learn, and that’s all part of the fun of this wild ride 🚀. We expect the same from you - after all we are just a bunch of humans trying to do great work together.\n\n\nMindset, not tools. We hire for how you think and create leverage, not what specific tools you’ve used before. To us, experience is just another tool - it is only valuable through how you leverage it. Curiosity, adaptability, product thinking - those are the durable qualities in a changing world. And we value different opinions, so ensure you share yours - have a point of view, maybe debate a little and we will respect that.\n\n\nAlways open to great people. We are always hiring and happy to chat even if the timing isn’t quite right. That’s why you might see this job post open for a long time. We are not collecting resumes or doing stealth market research, we just believe in the power of serendipity. To make that more transparent - right now we have a clear need for at least 2 more engineers in the team.\n\n\nOkay, so what will the actual process look like? 👀\n• Recruiter quick chat. Our recruiter will check you are human, can communicate effectively and cover some of the basics like compensation, benefits and availability.\n• Technical expertise. We will do a paired session with a twist - we will be the ones sharing our screen and writing the code. So come prepared to ask questions, drive progress with another engineer and dig through an ambiguous past problem in our codebase.\n• Product thinking. Chat to either our CPTO or a Product Manager about how you’ve demonstrated a product mindset in the past. Or if you haven’t had opportunity to do that, tell us why and what you’d do differently with us.  \n• Role chat. This will be with me and I’ll be wanting to understand how you think and approach the role and engineering excellence. I’ll start by asking you the question you include in your application. And I’ll want to dig into your answers so that this becomes more of a conversation and shared exploration than a Q&A session 😃. \n\n\nAfter the recruiter chat, the remaining sessions can happen in any order and as quickly as our schedules can align. You could do them all in a day if you want or spread them out a bit.\n\n\nOnce interviewers have shared their feedback from each session we do an internal debrief - that’s where we discuss what we are excited about you for in the role, any challenges we see and whether we think we can mitigate them at this time. From there we will make a decision and either proceed to offer or tell you that we not offering. \n\n\nWe believe feedback is important, but also know not everyone wants it - so we don’t share it by default. If you’d like feedback after the process, just let us know. Note that we’ll frame the feedback from our perspective of why we did or did not have the confidence rather than as a commentary on you.\n\n\nInterested? Let’s go!\nIf you read all of the above and are excited (maybe even a little nervous) about the opportunity and how we work then I recommend applying now! If you skipped or skimmed the above, feel free to apply anyway but you’re missing a bunch of useful information that could streamline the process for you 😉\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, React, Ruby, Mobile, Heroku, Engineer and Backend jobs that are similar:\n\n $70,000 — $122,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon

Do you like building systems that help people work more efficiently?\n\nThen Jobber might be the place for you! We’re looking for a Staff Salesforce Engineer to be part of our BizTech Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\n\nThe team:\n\nBusiness Technology is the engineering team within Business Operations, our internal consulting department – they’re the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to the Manager, Software Engineering, the Staff Salesforce Engineer will lead the design and execution of complex, cross-functional Salesforce initiatives, influencing how Jobber integrates Salesforce with other systems. This role is critical to ensuring the platform supports and enables our sales & customer success teams to build better relationships with our customers and drive long-term architectural improvements. Our robust internal tools will allow you to directly make an impact in shaping our technical roadmap, resolve complex business challenges, and to deliver scalable solutions that impact multiple teams!\n\nWe’re looking for people who are ready for their next challenge, and want to use their experience to influence people, processes and decisions.\n\nThe Staff Salesforce Developer will:\n\n\n* Architect and lead the implementation of new processes and automations in Salesforce aligned with broader business and technical strategies\n\n* Drive the architectural vision for Salesforce integrations ensuring that third-party tools or apps fully align with Jobber’s long-term technical and business goals\n\n* Lead cross-functional collaboration and conduct thorough analysis to drive long-term solutions to enhance Salesforce support of Jobber’s business goals\n\n* Assist in defining and executing the roadmap for the platform that prioritizes system maintenance and improvements to ensure the platform performs well and can scale with Jobber \n\n* Lead initiatives to adopt advanced tooling or automation to drive innovation and platform performance at a border scale\n\n* Strategically optimize business process across teams\n\n\n\n\nTo be successful, you should have:\n\n\n* Previous experience as an experienced Senior or Staff Salesforce Developer, developing and implementing Salesforce Solutions\n\n* Extensive experience working with Apex, SOQL/SOSL, LWC, OmniStudio, JSON/XML, JavaScript\n\n\n\n\nExtensive experience working with integrations using REST and/or SOAP\n\n\n* Experience with Salesforce deployment tooling, with a preference of Gearset\n\n* Ability to work with Git version control and familiarity with deploying with Git\n\n* Ample knowledge of Salesforce limits\n\n* Extensive knowledge of Salesforce Classic and Lightning Experience\n\n* Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard\n\n* Desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment\n\n* Ownership and growth mindset.  You are driven to do the right things and often find yourself in the driver’s seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this\n\n* Proven troubleshooting experience. You’ll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams\n\n* Ability to be highly adaptable. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n* A passion for technology. You are naturally curious about technology and tend to be an early adopter for most things. You appreciate how technology can solve many business problems and are driven to make a lasting impact\n\n\n\n\nIt would be really great (but not required) if you had...\n\n\n* Experience with Rails\n\n* Experience with Heroku Connect, Amazon Connect.\n\n* Experience with AI driven analytics, LLM, BYOLLM\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Sales and Engineer jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEdmonton, Alberta, Canada

\nAre you driven to bring people, technology, and strategy together to build impactful tools? Do you like building systems that help people work more efficiently? \n\nThen Jobber might be the place for you! We're looking for a Manager, Salesforce Engineering to lead our Business Technology Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\nThe team:\n\nSalesforce Engineering is the engineering team within our Business Technology Team, our internal consulting department – they’re the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to our VP, Engineering, the Manager of Salesforce Engineering will work with team members to support and develop their skills and career trajectory, as we all work together to empower small businesses. In addition, you will be heavily involved in the strategic direction of the Salesforce Biztech team in how we work and what we work on. Overall, you’ll support and develop your team, adapting to changes, while rolling up your sleeves to work on technical problems alongside direct reports.\nThe Manager, Salesforce Engineering will:\n\nAct as a leader, where you’ll:\n\n\n* Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems.\n\n* Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach. \n\n* Develop a world-class Salesforce Engineering team that works closely with our Revenue Operations Team. You’ll participate in recruiting events and the hiring process while also working to level up your internal team, all while implementing new processes.\n\n* Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our internal teams and customers be successful.\n\n* Collaborate with other stakeholders across the business. Whether it’s our Marketing and Sales teams, or other engineering functions, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses.\n\n\n\n\nSupport their team with hands on work where you’ll:\n\n\n* Implement new process and automation in Salesforce, leveraging the capabilities to streamline operations and enhance productivity.\n\n* Enable and install new App integration with Salesforce to contribute to a unified user experience across different systems.\n\n* Conduct thorough analysis, debugging, and collaborating with cross-functional teams to find optimal solutions to ensure smooth operation of Salesforce.\n\n* Strategize system maintenance related projects by collaborating with stakeholders to define the roadmap to maintain the reliability, scalability and efficiency of the Salesforce platform.\n\n* Seek out and evaluate new technologies, tools and systems to achieve state of the art tech-stack, contributing to the overall advancement of Jobbers Salesforce platform infrastructure.\n\n* Leverage Salesforce capabilities to optimize business processes, automate workflows, and achieve operational excellence.\n\n\n\nTo be successful, you should have:\n\n\n* Leadership & mentorship experience. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceededExperience leading similar systems or Business Technology (Salesforce-focused) teams. \n\n* Previous experience as a Senior Salesforce Developer, developing and implementing Salesforce Sales Cloud Solutions.\n\n* The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.\n\n* Effective communication skills. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.\n\nTechnical know-how:\n\n\n\n* Extensive experience working with Apex, Gearset, Git version control, SOQL, Visualforce, and Lightning components.\n\n* Experience with Salesforce declarative automation tools like Process Builder, Cloud Flow Designer & Flow Builder.\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard.\n\n\n\n\nYour approach will include:\n\n\n*  A desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment.\n\n* A sense of ownership with a growth mindset.  You are driven to do the right things and often find yourself in the driver’s seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this.\n\n* A proven troubleshooting experience. You’ll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams.\n\n* A high level of adaptability. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n\n\nNice to have: \n\n\n* Experience with Salesforce Configuration and Administration\n\n* Experience with Heroku Connect.\n\n* Experience in developing integrated solutions using REST and/or SOAP.\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work.\n\nAll interviews are currently being conducted virtually—via phone or video.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Designer, Cloud, Git, Marketing, Sales and Heroku jobs that are similar:\n\n $52,500 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada