Remote Principal nCino Salesforce Systems Engineer
\nMore than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.\n\n\nWith more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.\n\n\nThe primary objective of a Principal nCIno/Salesforce Systems Engineer is to provide technical leadership for the Business Systems Administration team maintaining critical enterprise business solutions on-prem, in Microsoft Azure, and a Salesforce hosted environment. Incumbents in this position must have significant technical skills and the ability to apply those skills towards real, workable solutions in nCino for a dynamic business environment. Under the general direction of the IT leadership team and enterprise architect, this position is responsible to advises junior staff members in the group and is expected to plan and organize the group's workload, priorities and project deliverables. \n\n\n\n\n\n\n\nIn this role you'll have the opportunity to:\n* Maintain, install, tune, upgrade, and troubleshoot technical components and sub systems relevant to supported business applications. Develop code, scripts, systems, tools, or other solutions to reduce operational burden by automating complex and repetitive tasks.\n* Develop monitoring and maintenance strategies to ensure availability and performance standard are being met. Monitor and continually review existing applications systems to ensure they are designed to comply with established standards and to empower business operations. Enhance existing tools, develop scalable tools that reduce manual intervention, enhance prevention, detection, and mitigation of service impacts.\n* Perform evaluation of new application systems and partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation. Assess architecture and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility.\n* Lead the planning for and supporting disaster recovery and business continuity initiatives. Collaborate across engineering to drive operational health improvements, root cause analysis, post-incident discussions, and their associated remediation's that serve to improve reliability and scale operations.\n* Develop and manage relations with external partners and application vendors including installation and repair of services. Maintain service contracts and licensing; effectively negotiate with outside parties; escalate issues as needed.\n* Analyze and determine systems integration needs and requirements. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Develop and maintain appropriate applications documentation, including current design and operation.\n* Drive continuous improvement of system automation and system integration of business processes. Remain current on new technologies, methods, and procedure. Proactively identify opportunities to leverage technology tools and techniques to support and improve application resiliency, business processes and operation functions.\n* Identify risks to system integrity (security threats, DR incidents, data corruption), develop policies, determine appropriate precautions, create measurable standards, document procedures, implement changes, and perform ongoing maintenance to ensure business continuity during unplanned events.\n\n\n\nPosition Requirements\n* Bachelor's Degree: IT, Computer Science, or other related field required (an equivalent combination of education and experience may be considered) \n* Administrator certifications related to Salesforce highly preferred\n* 8 or more years of IT experience in the banking, finance, or insurance industry. Substantial exposure in application systems administration with a focus on enterprise-level software application platform required \n* Experience implementing new nCino products onto the Salesforce platform required\n* Must reside in one of the following states: WA, CA, OR, ID, MT, NV, CO, UT, or AZ\n\n\n\nKnowledge, Skills and Abilities\n* Proven experience with complex system planning, configuration, and implementation. Knowledge of Core banking processing technologies, enterprise applications integration, and business process automation tools and best practices. \n* Demonstrate strong technical expertise in installing, configuring, and maintaining software applications in a complex IT environment. Proficiency in troubleshooting performance issues and root causes. Knowledge of programming languages and web-based technologies. \n* Intermediate to advanced knowledge of compute environments, such as server hardware, storage, and virtualization. Skill in scripting language technology, such as PowerShell, Python or T-SQL. Good understanding in data mapping, system conversions, and system integration. Experience with Cloud technologies, such as Kubernetes, Microsoft Azure, and or Amazon Web Services. \n* Ability to meet established deadlines and handle multiple customer service demands from internal and external customers. Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff and leadership. Excellent communication skills both written and verbal. Ability to collaborate to solve technical problems across teams. Excellent customer service skills, including the ability to handle difficult situations with tact and discretion. \n* Possess a high degree of initiative and motivation. Knowledge of ITIL and ITSM governance concepts. Ability to prioritize and execute tasks in a high-pressure environment. Ability to author policies, document risks, and propose solutions to IT management and senior leadership. \n* Knowledge of commonly used financial industry concepts, practices and guidelines. Familiar with federal and state laws/regulations relative to the IT industry. \n\n\n\nTravel\n* Up to 20%\n\n\n\nCompensation & Benefits\n* Targeted starting compensation range is based on location and experience: $150,000 - $180,000\n* Incentive and commission compensation may be awarded for eligible roles\n* Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life\n* Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays\n* 401k (up to 4% match with immediate vesting)\n* Tuition reimbursement up to $5,250 annually (minimum service requirement)\n* Read more about these and additional benefits at: Employee Benefits | Banner Bank\n\n\n\n\n\n\nPlease take time to review Banner Bank's Consent & Privacy notice before applying.\n\n\nBanner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.\n\n\nBanner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, Amazon, Python, Education, Finance, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe Salesforce and Power BI Reporting Analyst is responsible for creating and managing reports and dashboards using Salesforce and Power BI to provide actionable insights and support data-driven decision-making. This role involves working closely with various departments to understand their reporting needs and deliver accurate, timely, and relevant data visualizations.\n\n\nOpen to considering remote candidates, if having both Salesforce and Power BI experience. \n\n\nAt this time, we're not considering applicants that require immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.\n\n\n\nPosition Responsibilities may include, but not limited to\n* Data Analysis and Reporting: Develop and maintain reports and dashboards in Salesforce and Power BI to track key performance indicators (KPIs) and business metrics\n* Requirements Gathering: Collaborate with stakeholders to gather and document reporting requirements, ensuring alignment with business objectives\n* Salesforce Administration: Manage Salesforce data, including data imports, exports, and data quality checks; customize Salesforce reports and dashboards to meet user needs\n* Power BI Development: Design and implement Power BI reports and dashboards, integrating data from multiple sources to provide comprehensive insights\n* Data Integration: Ensure seamless integration of data between Salesforce and Power BI, maintaining data accuracy and consistency\n* Process Improvement: Identify opportunities for process improvements and automation in reporting workflows to enhance efficiency and effectiveness\n* Training and Support: Provide training and support to end-users on how to use Salesforce and Power BI reports and dashboards effectively\n\n\n\nRequired Skills and Qualifications\n* Bachelor’s degree or equivalent education and experience\n* 3+ years’ experience working in Salesforce and Power BI\n* Experience in a similar role, working with Salesforce and Power BI\n* Proficiency in Salesforce report building and Power BI; strong understanding of data modeling, DAX functions, and data visualization, and reporting best practices\n* Ability to analyze complex data sets and translate them into actionable insights\n* Strong problem-solving skills\n* Excellent verbal and written communication skills; ability to convey technical information to non-technical stakeholders\n* Experience in managing projects, including planning, execution, and monitoring\n\n\n\nPreferred Skills and Experience\n* Salesforce Administrator Certification and Microsoft Certified: Power BI Data Analyst Associate \n* MS SQL and/or other data visualization tools\n* Healthcare/Managed Care experience\n\n\n\n\nPhysical Requirements\n* Repetitive motions that include the wrists, hands and/or fingers\n* Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods\n* Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Education jobs that are similar:\n\n
$35,000 — $60,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAnkeny, IA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe role: \n\n\n* As a member of our Customer Success team, the Mid-Market Customer Success Manager will be the go-to partner for district leaders and manage a portfolio of our mid-market accounts. \n\n* Reporting to the Sr. Manager, Mid-Market Customer Success, you will work with districts to identify their goals and intended use with Newsela, and will build out a partnership plan to achieve those goals.\n\n* You’ll leverage data, our tech stack, and customer insights to drive company results in product adoption, renewal, and expansion. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle.\n\n* You will partner closely with our Professional Learning team to ensure professional development training is meeting the specific needs of your clients.\n\n\n\n\nWhy you’ll love this role:\n\n\n* You’ll have the opportunity to directly influence how district administrators engage with Newsela.\n\n* You will get to represent the future of education, enhance how districts and teachers engage with students, and provide time-saving approaches that allow educators to design customized learning for different levels of learners. \n\n* You will build partnerships that are outcome oriented and always focused on achieving client success criteria while making Newsela an embedded part of a district’s curricular strategy.\n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n\n\n\nWhy you’re a great fit:\n\n\n* You have 3+ years experience managing a portfolio of accounts in EdTech and have demonstrated the ability to drive revenue through growth, retention, and expansion.\n\n* You are meticulous about understanding your clients’ goals and are their biggest advocate in ensuring they achieve them.\n\n* You are experienced in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals.\n\n* You leverage your strong product knowledge and regional expertise with your relationship building skills to make yourself a trusted partner that clients love working with.\n\n* You have a mastery in strategically planning and executing your client interactions, regularly checking the pulse and proactively reaching out to them to ensure satisfaction and renewals.\n\n* Gainsight and Salesforce (SFDC) experience is a plus.\n\nExperience owning renewals as a CSM at an EdTech company is strongly preferred.\n\nThis role requires PST or Central working hours. \n\n\n\n\nCompensation: \nBase salary: $75,000 - $80,000\nOn-target commission: $20,000\nOn-target earnings: $95,000 - $100,000\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy you’ll love working at Newsela:\n\n\nHealth & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Education jobs that are similar:\n\n
$35,000 — $60,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoise, Idaho, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs the Sales Operations Manager, you will work cross-functionally across the entire organization to define and drive strategic projects that support our revenue growth. You are someone who surrounds themselves with data and loves digging into processes and technology to understand where improvements can be made. You are a natural leader who is looking for an organization they can dive into head first, taking the initiative to make an impact wherever they can!\n\n \n\nWhat You’ll Do:\n\n\n* Serve as a trusted advisor and thought partner to Sales Leadership.\n\n* Collaborate across go-to-market teams to understand the challenges we face, identify the most impactful opportunities, and create and work on projects to address those opportunities.\n\n* Own a metric to drive sales and new bookings. Work on projects around that metric and report back on how the metric is changing based on those projects.\n\n* Identify, drive, and execute process improvements to drive revenue and sales productivity.\n\n* Champion complex cross-functional projects from inception to completion, including ensuring high quality of deliverables, measuring their results, and communicating the business impact.\n\n* Design, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams.\n\n* Build and evolve reports and dashboards in Salesforce to help individual contributors manage their daily workflows and to help leaders manage their team’s performance.\n\n* Partner with the Sales Enablement team to ensure the right tools, training, and communications are in place to enable strategic initiatives.\n\n* Partner with the Business Systems team to oversee Salesforce and our surrounding tech stack, including Gong, Outreach, Spiff, and more.\n\n* Nurture strong relationships with partners in Marketing, Customer Success, Finance, and Product to align priorities, remove blockers, and keep projects moving forward.\n\n\n\n\n \n\nAbout You: \n\n\n* 3+ years of sales or revenue operations experience.\n\n* Expertise with Salesforce, including process and dashboard design.\n\n* Post-secondary education in computer science, business administration, or relevant discipline.\n\n* Excellent communication skills, including presentations, facilitation, and consultative questioning.\n\n* Meticulous organization, detail orientation, and task-driven nature.\n\n* Natural curiosity, proactive mindset, and the tenacity to challenge the status quo.\n\n* Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.\n\n* Team player, willingness to step in for team members that need help, demonstrating integrity and positive communication, collaboration, and feedback.\n\n\n\n\n \n\nNice to Have:\n\n\n* Experience in high-velocity, B2B SaaS sales and/or revenue operations.\n\n* An understanding of revenue metrics across Sales, Marketing, and Customer Success.\n\n* Experience with Salesforce, Marketo, Outreach, Gong, Intercom, Highspot, and other integrations.\n\n* Salesforce certification.\n\n\n\n\n \n\nAdditional Information:\n\nThe pay range for this position is between $90,000-$130,000 USD annually. AffiniPay is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Sales and Non Tech jobs that are similar:\n\n
$45,000 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHighlights\n\n\n* OTE (On-Target Earnings): $36,0000-$40,000\n\n* Base Salary:$28,000 - $32,000\n\n* Location: remote in Georgia\n\n* Stock options\n\n\n\n\nAbout Us\n\nAt Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. The UNICEF, Barack Obama, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.\n\nAbout The Role\nThe Rev Ops Analyst plays a critical role in delivering insightful analysis and reporting to support Revenue Operations and all of GTM. Specializing in servicing analyst and reporting requests, particularly in Tableau and Salesforce, this role enables data-driven decision-making across the organization.\n\nKey Responsibilities\n\n\n* Bachelor's degree in Statistics, Data Science, Business Analytics, or a related field.\n\n* 3–5 years of experience in data analysis or business intelligence, preferably within a SaaS environment.\n\n* Advanced proficiency in Tableau and Salesforce reporting tools.\n\n* Strong analytical, statistical, and problem-solving skills.\n\n* Excellent communication skills with the ability to translate complex data findings into actionable recommendations.\n\n* Proven ability to manage multiple requests and prioritize tasks effectively.\n\n* Familiarity with SQL or other query languages is a plus.\n\n* Detail-oriented with a commitment to data integrity and accuracy.\n\n\n\n\nSkills and Qualifications\n\n\n* Dashboard Development: Create and maintain Tableau dashboards and Salesforce reports to monitor key revenue and GTM operational metrics.\n\n* Data Analysis: Analyze sales, marketing, partner, product, and customer data to generate actionable insights that drive business decisions.\n\n* Ticket Resolution: Respond promptly to analyst and reporting tickets, ensuring accurate and timely delivery of data and reports.\n\n* Stakeholder Collaboration: Work closely with cross-functional teams to understand reporting needs and develop tailored solutions.\n\n* Data Integrity Assurance: Ensure consistency and accuracy across all reports and dashboards by implementing data validation processes.\n\n* Ad Hoc Analysis: Support special projects and strategic initiatives through in-depth data analysis and reporting.\n\n* Performance Tracking: Monitor KPIs and provide regular updates to leadership on performance trends and areas of opportunity.\n\n\n\n\nBenefits\n\nOur compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:\n\n\n* 30 days off\n\n* Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.\n\n* English learning courses (50% reimbursement, up to $1,000 annually).\n\n* Relevant professional education (50% reimbursement, up to $1,500 annually).\n\n* Gym or swimming pool (50% reimbursement, up to $500 annually).\n\n* Coworking (up to $250 monthly).\n\n* Remote working.\n\n\n\n\n**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education and Non Tech jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTbilisi, Tbilisi, Georgia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHighlights\n\n\n* OTE (On-Target Earnings): $36,0000-$40,000\n\n* Base Salary:$28,000 - $32,000\n\n* Location: remote in Armenia\n\n* Stock options\n\n\n\n\nAbout Us\n\nAt Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. The UNICEF, Barack Obama, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.\n\nAbout The Role\nThe Rev Ops Analyst plays a critical role in delivering insightful analysis and reporting to support Revenue Operations and all of GTM. Specializing in servicing analyst and reporting requests, particularly in Tableau and Salesforce, this role enables data-driven decision-making across the organization.\n\nKey Responsibilities\n\n\n* Bachelor's degree in Statistics, Data Science, Business Analytics, or a related field.\n\n* 3–5 years of experience in data analysis or business intelligence, preferably within a SaaS environment.\n\n* Advanced proficiency in Tableau and Salesforce reporting tools.\n\n* Strong analytical, statistical, and problem-solving skills.\n\n* Excellent communication skills with the ability to translate complex data findings into actionable recommendations.\n\n* Proven ability to manage multiple requests and prioritize tasks effectively.\n\n* Familiarity with SQL or other query languages is a plus.\n\n* Detail-oriented with a commitment to data integrity and accuracy.\n\n\n\n\nSkills and Qualifications\n\n\n* Dashboard Development: Create and maintain Tableau dashboards and Salesforce reports to monitor key revenue and GTM operational metrics.\n\n* Data Analysis: Analyze sales, marketing, partner, product, and customer data to generate actionable insights that drive business decisions.\n\n* Ticket Resolution: Respond promptly to analyst and reporting tickets, ensuring accurate and timely delivery of data and reports.\n\n* Stakeholder Collaboration: Work closely with cross-functional teams to understand reporting needs and develop tailored solutions.\n\n* Data Integrity Assurance: Ensure consistency and accuracy across all reports and dashboards by implementing data validation processes.\n\n* Ad Hoc Analysis: Support special projects and strategic initiatives through in-depth data analysis and reporting.\n\n* Performance Tracking: Monitor KPIs and provide regular updates to leadership on performance trends and areas of opportunity.\n\n\n\n\nBenefits\n\nOur compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:\n\n\n* 30 days off\n\n* Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.\n\n* English learning courses (50% reimbursement, up to $1,000 annually).\n\n* Relevant professional education (50% reimbursement, up to $1,500 annually).\n\n* Gym or swimming pool (50% reimbursement, up to $500 annually).\n\n* Coworking (up to $250 monthly).\n\n* Remote working.\n\n\n\n\n**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education and Non Tech jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nYerevan, Yerevan, Armenia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe’re super into the work we do and the community we’ve built and think you might be, too. \n\nQ-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals. A market disruptor and innovator, Q-Centrix believes that there is nothing more valuable than clinical data as it is critical in delivering safe, consistent, quality healthcare for all. Bringing together deep expertise across providers, clinical knowledge, data and software, Q-Centrix provides an integrated approach that can redefine and streamline the data management and real-world application process for the healthcare industry, thereby enabling increased efficiency and exciting new solution opportunities. \n\nProviding the industry’s first Enterprise Clinical Data Management (eCDM™) platform, Q-Centrix utilizes its market-leading software, the largest and broadest team of clinical data experts, a modern-stack software and reporting data structure, and best practices from its 1,200+ hospital partners to securely extract, curate, structure, and enhance clinical data at the highest quality level. The resulting high quality structured clinical data is then utilized to support reporting demands, drive improved care delivery, meet financial and operational needs, enable population health workflows and power broad research use cases. Its solutions cover a breadth of clinical segments, including cardiovascular, oncology, infection prevention, trauma and real-world data applications. Q-Centrix’s platform enables its partners to access valuable clinical information that may otherwise be trapped across multiple workflow systems and clinical information platforms. Q-Centrix is positioned for continued growth as they integrate new capabilities and business lines. \n\nBacked by a leading global private equity growth firm, TPG, Q-Centrix will continue to invest heavily in technology (data, software, automation), people, and processes that can accelerate access to high-quality structured clinical data at scale and facilitate greater real-world data applications. \n\nJob Summary:\n\nWe’re seeking a curious Marketing Operations Analyst with a strong analytical background to conduct research to understand our business processes, input, analyze and interpret data for key stakeholders fto make strategic planning decisions.\n\nYou are an eager self-starter who can manage multiple projects simultaneously and consistently meet deadlines thanks to stellar planning and project management skills. If asked, your colleagues would describe you as both creative and process oriented. You thrive in a fast-paced, highly collaborative environments.\n\nEssential Functions:\n\n\nData analysis: Identify sources, analyze and visualize data to uncover market needs, product adoption, program effectiveness and other insights. Perform market, customer and industry research using internal and external databases, secondary resources and the internet, while maintaining and documenting data sources to ensure sustainable ongoing updates to the data asset.\n\nDocumentation: Design process documentation for historical and improvement purposes.\n\nReporting: Create and maintain metrics reports.\n\nAudience Segmentation: Assist in customer segmentation, new product positioning and commercialization.\n\nSystem management: Assist in pricing operations initiatives within Salesforce.\n\n\n\n\nRequired Skills/Abilities:\n\n\n3 + years of professional experience under your belt in an analytics or related function.\n\nRobust experience using Microsoft Excel and any statistical data packages for data analysis.\n\nBasic experience with PowerPoint, Word, and Outlook.\n\nGreat communicator with strong writing skills.\n\nAnalytically savvy. You’re able to understand complex information and communicate it clearly and concisely to others.\n\nConsider yourself curious and up for a challenge. You’re eager to do the best work of your life with a great excitement to learn.\n\nCall yourself a problem solver. When you detect a problem, you dive deeper and deeper until you have a solution.\n\nService-oriented. You’re quick to respond to your teams’ needs, willingly providing comprehensive solutions.\n\n\n\n\nPreferred Education and Experience:\n\n\nBachelor’s degree, preferably in business management, economics, marketing, or computer science.\n\nExperience entering and reporting on Salesforce data.\n\n\n\n\nSupervisory Responsibilities: None\n\nWork environment/Physical Demands: Continuous sitting and fine manipulation.\n\nTravel Requirements: 0-5%\n\nWork Authorization: Legally able to work in the United States without sponsorship\n\nTotal Rewards:\n\nAt Q-Centrix, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!\n\nThe target salary range for this role is $60,000.00 to $70,000.00 per year. An individual’s salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Salary ranges are reviewed, at minimum, annually and all team members are eligible for performance-based salary increases during our organization’s annual review period. All commissions are considered variable pay and are paid per the Q-Centrix commission plan, which is shared with team members annually. The actual commission payout may be higher or lower, depending on individual performance.\n\nIn addition to our inclusive and innovative working environment and competitive pay, team members enjoy:\n\n\nRemote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering.\n\nRobust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.\n\n401(k) retirement plan with a company match.\n\nOpportunities for professional development.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Education and Marketing jobs that are similar:\n\n
$40,000 — $65,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Role\n\nAs the first Marketing Operations Manager here at Turquoise Health, you will be responsible for managing and optimizing the marketing automation platform (HubSpot) and other tools as they are added. You will own the key operational functions of marketing, including data integrity, email deliverability, lead attribution, pipeline reporting, and more. You will work closely with our Revenue Operations and BDR team to ensure that we have airtight processes as we hand off leads to Sales and work together to build our pipeline. You are an analytical problem solver with deep Hubspot experience. Are you ready to help us make healthcare transparent for everyone? Then this is the role for you!\n\n \n\nWe strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.\n\n \n\nAs Marketing Operations Manager, you'll…\n\n\nMost of the time:\n\n\n* Develop and implement automated marketing workflows and processes to improve efficiency and scalability.\n\n* Manage the marketing technology tools, including marketing automation platform, chatbot, Salesforce integration and more\n\n* Optimize email performance and deliverability through industry-accepted best practices\n\n* Utilize analytics tools to extract insights from marketing data and drive data-driven decision-making. Work with management to define KPIs, create reporting, and analyze campaign performance\n\n* Create recommendations to improve campaigns continuously to support increase in open rates, click through rates, and increase overall conversions of MQLs\n\n* Ensure data integrity and accuracy within marketing databases, leveraging data hygiene practices and compliance with data protection regulations\n\n* Develop and implement attribution models to accurately measure the impact of marketing campaigns on revenue generation\n\n* Support essential marketing operations initiatives such as managing the lead and account lifecycle, lead and account scoring, lead nurturing, segmentation, and data cleansing \n\n* Design and properly QA nurture workflows, fully documenting the web and sequence of interactions\n\n* Ensure marketing activities comply with relevant data protection and privacy regulations\n\n\n\n\n\n\n\n\n\nRequirements\n\n\n\nWhat you bring to the Marketing Operations Manager role:\n\n\n* 4+ years of marketing operations experience\n\n* Mastery in building out record flow processes in marketing automation systems\n\n* Proactive, self-starter with drive to build first-class operations and infrastructure\n\n* HubSpot certification or similar experience\n\n* Experience with complex revenue attribution tagging, scoring, and modeling for the entire account lifecycle\n\n* Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions.\n\n* Salesforce experience\n\n* Excellent attention to details\n\n\n\n\n \n\nSalary\n\n\n\nThe salary range for this full-time position is $125,000 - $135,000. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (please note: salaries are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.\n\n \n\nBenefits\n\n\n* Competitive pay with equity options\n\n* Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options\n\n* Company-sponsored disability & life insurance\n\n* Unlimited PTO\n\n* 401(k) + 4% Matching\n\n* Fully remote work + flexible working hours\n\n* $750 work-from-home setup budget \n\n* Paid quarterly in-person co-working weeks\n\n* Quarterly $150 co-hanging stipend to meet up with coworkers\n\n* Monthly $100 health and wellness benefit\n\n* Generous paid family leave\n\n* Annual $1,200 learning & development stipend\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Marketing and Sales jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Diego, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the role\n\nWe are looking for our next Territory Manager to target our SoCal Territory in all verticals. This is an opportunity to play a key role in building a business and making a direct impact on top-line revenue growth and expansion. \n\nHow you’ll spend your time: \n\n\n* Strategically developing a territory plan for a targeted list of accounts in Salesforce leveraging best-in-class sales technology including marketing automation, buyer intent signals, pipeline analytics, and more!\n\n* Generating new business pipelines primarily by cold prospecting through partner collaborations, social communication, email, and phone calls.\n\n* Form strategic sales plan to target use cases within industry verticals.\n\n* Taking a customer through the full lifecycle of an opportunity including qualification/ discovery, demo (in partnership with a Solutions Engineer), building relationships within an organization, proposal, negotiation, close, and expansion.\n\n* Being an advocate for our customers. Actively listening to understand their goals and share these potential opportunities with our product team.\n\n* Leveraging sales enablement tools to effectively measure activities and develop best practices. Continuously refining and improving sales activities.\n\n* Consulting and advising our customers on best practices for their use cases on the LogicGate platform.\n\n* Deliver world-class customer service in every customer interaction\n\n\n\n\nWe get excited about you if you have: \n\n\n* 3+ years of SaaS quota-carrying sales experience selling and expanding deals in primarily to mid-market accounts\n\n* Demonstrated success and commitment to pipeline generation \n\n* Maintain a proven record of consistently exceeding quotas\n\n* Are passionate and desire to learn about the GRC landscape \n\n* Experience building last relationships and proven ability to influence at all levels \n\n* Minimal travel may be required for this position\n\n\n\n\nAt LogicGate, our People are the foundation of everything we do - for our teams, our customers, and the Company. We are proud to offer competitive, inclusive, and comprehensive total rewards packages. \n\nThe anticipated base salary range is $105,000-$120,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as candidate's qualifications, skills, competencies and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.\n\nLogicGate has an outcomes-first culture that provides a variety of benefits and perks that enable our teams to thrive, both inside and outside of the workplace.These include: competitive variable plans, equity grants, paid time-off, ongoing learning stipend, paid parental leave, 401k matching, health, vision, and dental insurance, accident and life insurance.\n\nTotal Rewards \n\nOur Total Rewards Package is designed to support you both at work and outside of it. In addition to offering competitive salary, variable compensation (bonus), equity and health and wellness benefits, we are proud to offer generous PTO, 12 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax. We are focused on and invested in career development and learning opportunities including access to LinkedIn Learning, our internal Mentorship Program, and annual Continued Education Program. \n\nOur Culture\n\nDEIB is a priority for us at LogicGate - it is at the foundation of all of our core People programs, activities, and business practices. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster a culture of belonging. \n\nLogicGate also believes strongly in giving back to the communities in which we live and work. We support our teams through this by offering volunteer hours as well as Company-wide charitable activities supporting organizations aligned with our Company Core Values.\n\nLearn more about our culture here.\n\nExcited about LogicGate but not familiar with GRC? That’s ok — a lot of us weren’t familiar with GRC when we started, too. Unless the job description specifically requires previous GRC familiarity, here’s what you need to know:\n\n\n* GRC stands for Governance, Risk, and Compliance\n\n* GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. \n\n* GRC is a huge market and growing fast. It’s a $35 billion industry today, and predicted to grow to $64 billion by 2025. A lot of opportunity!\n\n\n\n\nAt LogicGate, our People are the foundation of everything we do - for our teams, our customers, and the Company. We are proud to offer competitive, inclusive, and comprehensive total rewards packages. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Education, Marketing and Sales jobs that are similar:\n\n
$45,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Covetrus Customer Engagement Representative This is a remote position, candidate must be located within Central Standard Time zone 9am-6pm or Mountain time zone 8am-5pm Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. The Customer Engagement Representative plays a pivotal role in ensuring exceptional service and support for our Veterinary clinic and Hospital customers using an Omni-channel approach. This individual is a partner with their Veterinary Relationship Manager (VRM) to ensure our customer is taken care of. This individual will own the order management, intake and resolution of customer issues by collaborating closely with various internal departments. They will provide valuable product and order status information. The successful candidate will demonstrate a keen eye for detail, a passion for optimizing the customer journey, and a proactive approach to issue resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Own daily management of customer orders and will upsell/cross sell when and where appropriate to ensure the customer is serviced at an elevated level. Manage backorders to drive timely and high fulfillment levels on consistent basis. Proactively engage with customers to manage order processing, address inquiries, and offer product and solution information. Strengthen customer relationships through timely and expert responses to requests, contributing to customer retention and overall growth of Covetrus business. Own customer disputes and issues, proactively manage issue to resolution within established service level agreements (SLA). Manage communication flow between customers and Covetrus, facilitating information exchange between internal and external stakeholders. Collaborate with internal departments (Sales, Service Operations, Pricing, Fulfillment, Regulatory Affairs, Legal and Tax Departments) to deliver an elevated customer experience. Work collaboratively with team members to meet deadlines and resolve challenges. Support the standardization of policies and procedures, providing suggestions for continuous improvement initiatives. Build product knowledge by attending vendor training and support team mates to strengthen customer support and drive sales. Participate in internal trainings and webinars to learn and share knowledge of company products and technical solutions to serve the veterinary industry landscape. Update customer profiles regularly using Covetrus Salesforce CRM and ERP systems. Document customer interactions using case management process in Salesforce CRM. Provide day-to-day operational support to exceed customer expectations. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities at this time QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE High school diploma or equivalent; advanced degree or coursework in Marketing, Animal Science, Business, or Administration or similar field preferred. One to two years customer service experience or related roles. Veterinary clinic experience strongly preferred. Practice Management experience highly desired. COMPETENCIES (SKILLS AND ABILITIES) Demonstrated passion for delivering excellent customer experiences. High proficiency in Microsoft Office suite products required. Order entry/maintenance experience with AS/400 (iSeries) preferred. Salesforce CRM experience desired Strong verbal and written communication skills. Strong interpersonal skills with the ability to build rapport and trust with customers and sales partners. Detail-oriented with exceptional problem-solving abilities. Ability to effectively communicate cross functionally to ensure the success of the client relationship. Capable of self-managing and spear-heading new initiatives; Ability to work independently Ability to work collaboratively in a fast-paced environment. Familiarity with the veterinary industry strongly preferred. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to set up and support a home office space and environment to support an uninterrupted customer experience. Must have access to high-speed internet 5-10% travel for trainings, sales meetings and other team building Must be present and available to work at your desk while engaged with customers Must be able to be on video for customer or internal company calls Must dress in business casual attire to when on video Salary may vary depending on factors such as confirmed job-related skills, experience, and location. However, the pay range for this position is as follows. Sales Positions are eligible for a Variable Incentive $24.54 - $40.88 We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: • 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance • Certain positions may include eligibility for a short term incentive plan Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Video and Sales jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTexas (US) - Remote 100%
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho We Are\n\nAt Platform Science, we’re working to connect everything that moves.\n\nFounded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.\n\nOur employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.\n\nWe value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.\n\nAbout The Role\n\nPlatform Science is looking for a Manager of Technical Support. The role is responsible for directly monitoring, reporting, and driving improvements in team-level metrics and KPI’s, keeping up with new & existing products and developing key support processes, training, and tools to ensure continuous improvement of the Platform Science support organization. The work is collaborative in nature and will involve working cross-functionally with Product Management, Engineering, Sales, Operations, and Account Management on a weekly basis. This role requires strong technical background with experience in a technical support management role, proven customer-facing skills, and strong communication skills. This role must understand the day-to-day aspects of 24/7 customer support including managing tickets, building knowledge base articles, and providing product feedback to Engineering and Product teams. The days and hours of the position are Monday - Friday 12pm -8:30pm (PST)\n\nEssential Responsibilities\n\n\n* Hands-on leader to build, mentor, coach and support a team of highly motivated Technical Support agents. \n\n* Manage timecard requests and approvals\n\n* Measure & maintain a high degree of customer satisfaction both internally & externally while ensuring the team meets established SLA’s and is working efficiently\n\n* Hold biweekly sync ups with each report\n\n* Run reports and manipulate various team metrics\n\n* Manage team engagement and team morale\n\n* Present technical questions and resolutions to customers as needed\n\n* Successfully manage onboarding and continuous education for new and existing members of the team\n\n* Develop and support career paths within the Support team and throughout the organization\n\n* Manage the flow of calls and emails to ensure we are meeting our SLAs \n\n\n\n\nExperience\n\n\n* Bachelor’s degree, preferably in a technical discipline\n\n* 5+ years of industry related knowledge and experience in both hardware and software support or 2+ years at Platform Science in Tier I Technical Support\n\n* 3+ years of people management experience preferred\n\n* Ability to learn and stay current on the Platform Science product suite and transportation industry direction\n\n* Experience working in the Transportation and Logistics industry with key products such as Transportation Management Systems (TMS) (i.e. TMW, McCleod, ICC) and route management or distribution software.\n\n* Ability to clearly articulate/communicate technical issues and resolutions to multiple levels of both internal and external organizations\n\n* Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures\n\n* Strong spoken and written language skills for working with high-value customers and publishing documentation\n\n* Ability to balance strategic projects and initiatives, and tactical day to day management of a team (including actively coaching on case handling, monitoring of queues & schedules)\n\n* Ability to identify and interpret long-term system needs on an organizational basis\n\n* Ability to communicate complex ideas effectively, both verbally and in writing\n\n* Strong technical understanding with strong troubleshooting skills.\n\n* Proficiency with Salesforce or other CRM\n\n\n\n\nPlatform Science Benefits Highlights\nThe company offers various benefits to regular, full-time employees including: \n\nMedical, dental, and vision insurance\n\nShort-term and long-term disability insurances\n\nAD&D and life insurance\n\n401k plan\n\nPaid vacation, sick leave and holidays\n\nSix weeks of paid parental leave\n\n\n\nFor more information please see the Benefits Highlights brochure for regular, full-time employees.\nIn addition, you can access the Benefit Highlights brochure for regular, full-time employees by copying and pasting the link into your browser: https://www.platformscience.com/benefits\n\nThis is an exempt role. Our job titles for each posting may span across more than one job level. The estimated base salary for this role is between $76,972 and $101,422. The range displayed on each job posting reflects the minimum and maximum target range for new hire base salaries across all US locations. Compensation packages are based on many factors unique to each candidate, including but not limited to skill set, work experience, relevant training and certifications, business needs, market demands and specific geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.\n\nPlease note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.\n\nPlatform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). \nAt this time we only consider candidates in these states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, KY, MA, MD, MI, MN, MO, NC, NH, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, and WI. In the future we plan to add more states.
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Diego, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. \n\n\nWho are we?\nKlue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. \nWe’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.\n\n\nWe are looking for a Customer Support Analyst to deliver exceptional experiences for our customers!\n\n\nTools we use: G-suite, Slack, Data Studio, Google Analytics, ClickUp, HelpDocs, Hubspot, Zapier, Zoom, Pendo, BigQuery\n\n\n\nWhat you'll do:\n* Master all core and specialized features of Klue and be able to troubleshoot and support customers and partners directly and efficiently\n* Deliver rapid, accurate and thoughtful answers to how-to and technical questions based on the customer’s job to be done through chat, email, phone and video interactions at or above Service Level Agreement (SLA) targets\n* Identify the customers underlying objective and present clear and concise solutions including recommendations based on Klue and industry best practices\n* Create, maintain and continuously improve the customer-facing knowledge base of documentation including videos\n* Identify, reproduce and document pain points or bugs for product and engineering teams and manage customer expectations regarding estimated response times for issue resolution\n* Partner with Customer Success Managers across all stages of the customer lifecycle and provide technical onboarding support including Single Sign On (SSO) setup, integrations with CRM and collaboration tools as well as product usage reports\n* Provide services for customers including creating, monitoring and improving queries for external data collection as required \n* Identify and promote Klue products and services to help maximize each customer’s depth and breadth of adoption\n\n\n\n\nWhat we are looking for:\n* Strong and confident communicator who leads with empathy and urgency\n* Passionate belief that customer support and customer success are key drivers of revenue retention and growth\n* Experience working with company administrators and end users by chat, email, phone and/or video in a B2B or B2C SaaS environment\n* Ability to stay calm and composed in stressful situations with both colleagues and customers\n* Desire and capability to solve complex challenges and issues including SSO, product integrations and complex configurations\n* Excellent independent work and problem solving mindset in a fast-paced and frequently ambiguous environment\n\n\n\nWhat you'll be measured on:\n* CSAT\n* Volume of tickets solved\n* Ticket quality\n* Median response time\n* Median close time\n\n\n\nBonus points for:\n* Experience with support tools like Intercom\n* Experience with product and usage analytics like Google Analytics and Pendo\n* Experience configuring SSO and integrations with CRMs like Salesforce and collaboration tools like Slack\n* Experience working with 3rd party data providers\n* Experience working in the competitive intelligence or market intelligence space and tools\n* Experience with win/loss analysis, market research and related process and tools\n* Experience working with learning and development or sales enablement teams in B2B to implement and rollout tools to sales and customer success teams\n* Direct revenue ownership across a portfolio of accounts managing multiple stakeholders\n\n\n\nHow We Work:\n* Hybrid Work. Our main Canadian hubs are in Vancouver and Toronto, and most of our team is located in EST and PST. Ideally, this role would be located in Toronto or Vancouver. Your team will be in office at least 2 days per week, if you are within a reasonable commuting distance of the office, we’ll see you there!\n\n\n\nCompensation and Benefits:\n* Competitive salary \n* Extended health & dental benefits that kick in Day 1\n* Opportunity to participate in our Employee Stock Option Plan\n* Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.\n* Direct access to our leadership team, including our CEO\n* Be part of a high-performing team who know how to celebrate their success! \n\n\n\n\n$55,000 - $70,000 a yearWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, and internal pay parity.\nIf you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.\n\n\nWe’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:\n\n\n 🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog\n✅✅ Win-Loss Acquisition (2023)\n🅰️ Series A (2020)\n🐅 Series B (2021)\n🏆 Culture, culture, culture! \n🎧 Winning as Women & Competitive Enablement Show\n🔍 Glassdoor\n🐝 About Us\n🐥 Twitter\n📸 Instagram\n☕️ LinkedIn\n🦄 Wellfound (AngelList) \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. \n\n\nWho are we?\nKlue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. \nWe’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.\n\n\nWe’re growing and currently looking to add a Data Analyst Intern to our team. \n\n\nThis internship will span several functions of the Insights department and will give you a broad view of what it takes to run an innovative SaaS company. Klue is a very collaborative company where we believe in the value that can be unlocked by sharing data insights across departments and clients - you'll be getting a full picture of how a SaaS company on a rocketship trajectory operates. You’ll have many opportunities to listen in on strategic conversations and will be encouraged to ask questions along the way. As the company grows, we will have many roles to fill within the Insights department and would hope the right candidate would consider returning one day. \n\n\nAs a data analyst intern, you will be focused on helping our insights team ensure our data providers and outsourced content creators are delivering accurate data to their end-users.\n\n\nThe Data team's scope covers data validation for existing sources, outsourced content, and new potential data sources. As the data marketplace is always evolving, you will also be involved in broader projects across the team.\n\n\n\nThis is You:\n* Highly analytical and critical thinker \n* Ability to digest and communicate complex data\n* You like ambiguity and thrive in fast-paced environments\n* You have experience with Excel and/or Python \n* You like to learn new things and are keen to become an expert\n\n\n\nBonus points for...\n* Experience with analytics platforms, data cleaning initiatives, data gathering.\n\n\n\nWhat you'll be measured on:\n* Ability to identify trends in data sets and develop unique solutions.\n* Efficiency in data gathering and data cleaning.\n\n\n\nHow We Work\n* Hybrid. Best of both worlds (remote & in-office)\n* Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.\n* You and your team will be in office at least 2 days per week.\n\n\n\n\n$44,000 - $44,700 a yearWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, and internal pay parity.\nIf you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.\n\n⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️\n\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.\n\n\nWe’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:\n\n\n 🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog\n✅✅ Win-Loss Acquisition (2023)\n🅰️ Series A (2020)\n🐅 Series B (2021)\n🏆 Culture, culture, culture! \n🎧 Winning as Women & Competitive Enablement Show\n🔍 Glassdoor\n🐝 About Us\n🐥 Twitter\n📸 Instagram\n☕️ LinkedIn\n🦄 Wellfound (AngelList) \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Video jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. \n\n\nWho are we?\nKlue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. \nWe’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.\n\n\nAt Klue, we’re hiring for a key, high impact customer & prospect facing consultant role - the Competitive Value Consultant. This isn't just any gig—it's the role that will have you front and center, turning industry heads and evolving the script on what it means to drive competitive enablement success. \n\n\nWhat you'll be doing:\n\n\nThe Competitive Value Consultant (CVC) supports revenue generating activities for both prospects & customers with delivery & implementing high value consulting engagements. By supporting AEs/CSMs in delivering success for prospects/customers, this role is instrumental in building rapport, account trust and offering differentiated service to every interaction. \n\n\nThe CVC needs to understand the competitive intelligence and enablement industry, use creativity and initiative to build 1:many new materials, host 1:1 enterprise consultations, and excel in client/prospect facing interactions. The CVC is a key leader in assessing, synthesizing and presenting data in a meaningful way around competitive programming, strategy, and value improvements and implementing these over the account lifecycle.\n\n\nThere is a preference for this candidate to be based in Vancouver or Toronto to work in a hybrid setting, but remote applicants based in the US or Canada are welcome too.\n\n\n\nWhat we're looking for:\n* Enterprise level customer-facing strategic consultation experience \n* Several cycles of competitive intelligence program implementation/practitioner experience \n* Value / ROI calculation & storytelling skills (advanced in Google sheets, slides)\n* Thought leadership progression & improvement mindset around competitive trend improvement\n* Avid listener, learner, with a curious and customer-centric mindset \n* Positive, proven feedback themes from customers & prospects \n* Prescriptive approach leading competitive programming education \n* Skillset around delivering courseware & education initiatives at scale \n* Program management certification or end-to-end implementation skillsets\n* Revenue & customer renewal growth support mindset \n* Leading & managing projects & consultations end to end\n* B2B SaaS experience \n* Strong interest in AI experimentation, a curious mindset and openness for embracing new technologies\n\n\n\nBonus points:\n* Previous experience using competitive intelligence or market intelligence tools\n* Customer facing consulting firm & tenured experience \n\n\n\nHow We Work:\n* Hybrid. Best of both worlds (remote & in-office)\n* Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.\n* You and your team will be in office at least 2 days per week.\n* If you're outside of our core hubs, you'll be working in a remote capacity.\n\n\n\nCompensation and Benefits:\n* Competitive salary \n* Extended health & dental benefits that kick in Day 1\n* Opportunity to participate in our Employee Stock Option Plan\n* Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.\n* Direct access to our leadership team, including our CEO\n* Be part of a high-performing team who know how to celebrate their success! \n\n\n\n\n$90,000 - $125,000 a yearWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, and internal pay parity.\nIf you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.\n\n⬇️ ⬇️ ⬇️ ⬇️ ⬇️\n\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.\n\n\nWe’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:\n\n\n 🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog\n✅✅ Win-Loss Acquisition (2023)\n🅰️ Series A (2020)\n🐅 Series B (2021)\n🏆 Culture, culture, culture! \n🎧 Winning as Women & Competitive Enablement Show\n🔍 Glassdoor\n🐝 About Us\n🐥 Twitter\n📸 Instagram\n☕️ LinkedIn\n🦄 Wellfound (AngelList) \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Video jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. \n\n\nWho are we?\nKlue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. \nWe’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.\n\n\nWe’re growing and currently looking to add Sales Development Representatives to our team.\n\n\nSDR’ing ain’t easy. But that doesn’t scare you because of your burning passion for sales and chase for wins. B2B companies you've heard of are working with us - like Dell EMC, Cisco, and Red Hat. You’ll target and speak to teams at some of the most well known brands.\n\n\n(P.s. We call our SDRs "Account Specialists" if you're having troubles finding them on LinkedIn)\n\n\n\nWhat you'll be doing:\n* Output focused: you’re driven by targets, metrics or goals. Nothing will stop you from not only achieving your goals, but you’re constantly motivated to BEAT them. You’re the type of person to set new records and your career goal is to be the best in sales.\n* Hearing “no” won’t stop you, that only fuels you. You’re an optimist to a fault, full of energy, you can't be beat down.\n* Generate leads through highly targeted outbound prospecting: You’ll build your own list, research and learn about a prospect, and craft A LOT of personalized messages. No joke, there’s a lot of writing involved in this role.\n* You figure out what needs to get done and make it happen.\n\n\n\nHow We Work:\n* Hybrid. Best of both worlds (remote & in-office)\n* Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.\n* You will be required to be in office at least 2 days per week with your team. \n\n\n\nCompensation and Benefits:\n* Competitive base compensation \n* Extended health & dental benefits that kick in day 1\n* Opportunity to participate in our Employee Stock Option Plan\n* Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.\n* Direct access to our leadership team, including our CEO\n* Be part of a high performing SDR team - we win together!\n\n\n\n\n$55,000 - $60,000 a yearThe above range is reflective of the base salary band for this position. As an SDR, you will also be eligible for our uncapped commission plan.\nWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, and internal pay parity.\nIf you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.\n\n\nWe’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:\n\n\n 🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog\n✅✅ Win-Loss Acquisition (2023)\n🅰️ Series A (2020)\n🐅 Series B (2021)\n🏆 Culture, culture, culture! \n🎧 Winning as Women & Competitive Enablement Show\n🔍 Glassdoor\n🐝 About Us\n🐥 Twitter\n📸 Instagram\n☕️ LinkedIn\n🦄 Wellfound (AngelList) \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$55,000 — $112,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Customer Success\n\nThe Customer Success team focuses on supporting our current customers as their businesses grow and their needs change. We do this through proactive outreach to our customers during key moments in their lifecycle to drive more adoption and longer lifetimes with Gusto.\n\nWe are looking for a CSM to join our Customer Success team at Gusto. You will work with our existing customers to drive customer education and feature adoption, integrations with our partners, maintain customer satisfaction, and increase retention. You will rapidly test hypotheses that will help develop and create processes for our growing team. Together we help solve our customers’ pain points by educating our current customers about the full value Gusto brings to small businesses. Our customers’ success is Gusto’s success. \n\nHere’s what you’ll do day-to-day:\n\n\n* Proactive outreach to current customers through outbound calls and email communication in the moments that matter. This might be a touchpoint in a customer’s first 90 days with Gusto, or a call to educate them on features they might not know about.\n\n\n\n\n\n* Use your deep Gusto product knowledge and Sandler skills to help our current customers adopt the features they need to support their business needs\n\n* Gather and share insights from your calls: What are some themes we’re hearing from our customers? What can we learn? What can we do better?\n\n* Represent the voice of the customer! You will fuel the feedback engine to inform our sales processes, our product roadmap, and help shape Gusto to be the product of our customers’ dreams.\n\n* Use your communication and partnership skills to educate cross functional stakeholders and compel action\n\n\n\n\nHere’s what we're looking for:\n\n\n* 2-4 years experience in high-volume customer facing roles (Customer Care, Customer Success, Account Manager, Sales Development Representative), preferably in the tech industry.\n\n* Outbound calling experience highly preferred \n\n* Passionate about helping small business owners achieve more success through empathetic and consultative conversations.\n\n* Comfort with ambiguity and willingness to experiment as we continue to build this team\n\n* Exceptional communication skills with the ability to explain complex topics like payroll and R&D tax credits in an easy-to-understand way.\n\n* Analytic and strategic thinker with the ability to translate individual conversations into themes and recommendations \n\n* Energized by learning new skills to do the best work of your life\n\n* Experience with Salesforce preferred \n\n\n\n\nAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\n\nOur cash compensation range for this role is $68,000 to $80,000 OTE in Denver, and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Payroll, Education, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhy You'll Love This Role:\n\nThe Senior Manager of Deal Operations will help to accelerate deal cycles to close and maximize revenue by partnering with our GTM organization in proposal building, pricing, quote generation, and opportunity management in the effort to structure profitable and compliant transactions. In addition, you will add strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments directly with the field sales team to ensure deals are being supported to the highest standard possible. \n\nYou will partner with the sales, customer success, revenue operations, andce t legal and finaneams on policy and process, balancing customer and Go1 needs. You will be a proactive partner to the Sales organization on key upcoming deals and be the voice of Sales back to the Revenue Operations team on needs and proposed updates to the policy.\n\nHere’s a Taste of What You’ll Be Doing:\n\n\n* Lead scaling the Deal Desk operation in line with the company’s growth in customers, products, and contractual complexity. Develop strategies and processes to manage an increasing volume of transactions efficiently.\n\n* Review proposals/quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure.\n\n* Ensure that sales proposals adhere to established corporate strategies and legal, billing, and revenue recognition policies and present a solid understanding of product offerings.\n\n* Analyze deal structure, business terms, pricing and impacts on both top and bottom lines working closely with the product marketing / pricing teams.\n\n* Be the renewals owner for resolving complex customer issues and mitigating potential attrition during the contract term.\n\n* Provide accurate 90 day rolling forecasts for assigned renewal region through accurate maintenance of renewal opportunities.\n\n* Work closely with Sales, Customer Success, Finance, Pricing and Legal team to streamline the resolution process including notifications and approvals. \n\n* Responsible for creation of replacement contracts and detailed quotes with approvals. \n\n* Provide renewals management with regular status updates and accurate visibility to forecasted attrition, and escalate as needed for support. \n\n* Maintain renewal opportunities and associated data as needed to ensure accuracy. \n\n* Approve/Reject/Escalate proposals based on thorough analysis and business judgement. \n\n* Present large and/or strategic deals to management team for review \n\n* Create process and lead deal team committee to bring together necessary stakeholders to provide commercial / strategic guidance including product and finance. \n\n* Provide consultative guidance to sales reps, as well as other supporting business segments. \n\n* Evaluate current processes and offer recommendations for areas of improvement. \n\n* Identify potential training issues and coordinate with Sales Enablement to develop & communicate said issues to all necessary business functions.\n\n* Ad-hoc projects and analysis (e.g. field testing, in-depth pricing analysis, etc.)\n\n\n\n\nYou will have: \n\n\n* Bachelor’s degree in business/finance or related field. \n\n* 6+ years of deals desk/sales or Sales operations/Revenue Operations/Legal experience in a growth SaaS company with a global customer base. Distribution partner experience is a plus. \n\n* Proficiency in SFDC and CPQ tools. \n\n* Experience in structuring multi-element (subscriptions, services, and products) contracts. \n\n* Experience in data analysis, modeling, and/or financial analysis. \n\n* Expertise in Excel and Salesforce required. \n\n* Strong communication/interpersonal skills; able to build relationships and influence cross-functionally. \n\n* High level of accountability; proven ability to take ownership and solve problems. Dedication to excellent customer service. Self-motivated, able to work independently as well as contribute to a team. \n\n* Can operate in an ever-changing environment and work within tight deadlines.\n\n\n\n\nAt Go1, your base pay is one part of your total compensation package. This role pays between $130,000 and $150,000, and your actual base pay will depend on your skills, qualifications, and experience. This role is also eligible for the employee bonus plan and employee stock options. \n\nJoin our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time. \n\nWhile technical skills are important, it is just as important for us find people who will positively contribute to our diverse culture. We welcome you to apply, even if you don't exactly meet the criteria above. \n\n#LI-REMOTE #LI-AR1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Senior, Marketing, Legal and Sales jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Kiddom\n\n\nKiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.\n\n\nKiddom enables teachers and learners to unlock their full potential. Education technology is increasingly fragmented across various applications, undermining utility and causing cognitive overload, frustration, and ultimately, rejection. Kiddom is building a unified collaborative learning platform for educators to integrate content, curriculum, and analytics in one place.\n \nKiddom’s User Support Advocate is the Kiddom team's direct line of help to any customer using Kiddom. The right candidate is an avid learner of the Kiddom platform, an unwavering advocate for Teachers and Students, and a highly collaborative teammate. As the direct line of support you will be responsible for helping thousands of teachers and students maximize their experience using Kiddom. In this role, you will work directly with teachers, schools leaders, and internal teams to ensure any technical issues are solved, and be responsible for removing any barriers to using Kiddom. A byproduct of your work is improving education. The societal impact from this work has an unbounded positive impact. You will report directly to the Support Manager. \n\n\nThe individual selected for this role will know the Kiddom platform, inside and out and have a passion for helping users, education, and have the ability to empathize with teachers, the ability to become a product expert, and a commitment to Kiddom’s mission and vision. \n\n\n\nYou will...\n* Assist and support the users by responding to customer inquiries, email or online chat via HelpScout\n* Have the ability to communicate with a diverse group of users — schools are not a monolith, there is a wide range of people with diverse backgrounds using our product.\n* Maintain and grow the Kiddom knowledge base and other helpful assets to enable users to solve problems they encounter using the product without dependency on in-person interactionsPartner with Customer Success, Product and Engineering to lobby for bug fixes and feature requests.\n* Use data to drive a quantitative decision-making approach to solving company objectives\n* Responsibilities will evolve and scale with your ability to contribute to the team\n\n\n\nWhat we're looking for...\n* At least 1-2 years of relevant experience in customer support, tech support, customer service, or customer success at a technology company\n* Experience with learning new technologies and explaining complex topic processes to people with varying levels of technical knowledge\n* An inquisitive and fast learner\n* Strong empathy for educators\n* Passion for improving education equitably\n* Experience with CRM tools like HelpScout, Jira and Salesforce is beneficial\n* Education field experience, and/or experience in a Support role at an ed-tech company is preferred but not required\n\n\n\n\n\n$40,000 - $65,000 a year\n\nSalary range is dependent on geography and demonstrated technical or role related ability during the interview process.\n\n\n\n\nSalary range is dependent on geography, past experience, seniority, and demonstrated role related ability during the interview process.\n\n\nWhat we offer\n-Full time permanent employees are eligible for the following benefits from their first day:\n-Competitive salary\n-Meaningful equity\n-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance \n-10 paid sick days per year\n-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.\n-Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State.\n\n\nCOVID Vaccination Policy\nKiddom policy requires employees to be vaccinated before they visit an office or attend company events..\nWe have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Education jobs that are similar:\n\n
$70,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAnywhere - remote US
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe role: \n\n\n* As a member of our Customer Success team, the Mid-Market Customer Success Manager will be the go-to partner for district leaders and manage a portfolio of our mid-market accounts in the Northeast.\n\n* Reporting to the Manager of Strategic Customer Success, you will work with districts to identify their goals and intended use with Newsela, and will build out a partnership plan to achieve those goals.\n\n* You’ll leverage data, our tech stack, and customer insights to drive company results in product adoption, renewal, and expansion. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle.\n\n* You will partner closely with our Professional Learning team to ensure professional development training is meeting the specific needs of your clients.\n\n\n\n\nWhy you’ll love this role:\n\n\n* You’ll have the opportunity to directly influence how district administrators engage with Newsela.\n\n* You will get to represent the future of education, enhance how districts and teachers engage with students, and provide time-saving approaches that allow educators to design customized learning for different levels of learners. \n\n* You will build partnerships that are outcome oriented and always focused on achieving client success criteria while making Newsela an embedded part of a district’s curricular strategy.\n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n\n\n\nWhy you’re a great fit:\n\n\n* You have 3+ years experience managing a portfolio of accounts and have demonstrated the ability to drive revenue through growth, retention, and expansion.\n\n* You are meticulous about understanding your clients’ goals and are their biggest advocate in ensuring they achieve them.\n\n* You are experienced in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals.\n\n* You leverage your strong product knowledge and regional expertise with your relationship building skills to make yourself a trusted partner that clients love working with.\n\n* You have a mastery in strategically planning and executing your client interactions, regularly checking the pulse and proactively reaching out to them to ensure satisfaction and renewals.\n\n* Gainsight and Salesforce (SFDC) experience is a plus.\n\nExperience owning renewals as a CSM at an EdTech company is strongly preferred.\n\nThis role is based in EST or CST, working remotely.\n\n\n\n\nCompensation: \nBase salary: $75,000 - $80,000\nOn-target commission: $20,000\nOn-target earnings: $95,000 - $100,000\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy you’ll love working at Newsela:\n\n\nHealth & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Embedded and Education jobs that are similar:\n\n
$70,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNewark, New Jersey, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nYour Opportunity at ARC’TERYX:\nAs the Senior Salesforce Marketing Engineer you develop, deploy, analyze, utilize, and maintain software, tools, applications, and information systems to meet the business requirements of the company in a demanding global marketplace. In this role, you will contribute to the development of the Salesforce CRM platforms, as well as coach peer developers, support activities, and contribute to the technology strategy for Arc’teryx. \n You will also contribute to the architecture, design methodology, and technology strategy alongside architects and the development lead. Your balance of strong technical skills, technology acumen, and people skills contributes to consistent, high-quality, and timely solutions for the internal business clients.\n\n\nThis role can be hired remote. Business operations occur in Pacific time zone.\n\n\nMeet Your Future Team:\n \nYou will be working on a small and collaborative team that works with many departments across Arc’teryx. We value learning and growth and strive to deliver the best solutions to the teams using Salesforce and other systems.\n \nThe team is responsible for building and maintaining our CRM. The team is organized into squads that include other developers, Administrators, Quality Analysts, Business Analysts and Project Managers. Salesforce developers work closely and collaboratively with many other teams including Infrastructure, Marketing, Analytics, and Operation teams.\n\n\n\nIf you were the Senior Salesforce Marketing Engineer role now, here are some of the core activities you would be doing:\n* Communicating project and operation status, issues, risks and resolutions in an agile development methodology. \n* Providing coaching to your peers on the Salesforce development teams in all phases of the project life cycle. \n* Building and architecting solutions in Journey Builder, Email Studio, Automation Studio, and Cloud Pages. \n* Understanding of marketing automation technology and salesforce marketing cloud ecosystem of integrations and integrations REST & SOAP, WSProxy.\n* Familiarity of working and building GDPR & CCPA processes withing marketing cloud environments.\n* Building and continually evolving the DevOps process at Arc’teryx with industry trends and best practices. \n* Develop and manage integration endpoints from the Salesforce platform and understand, develop, and manage Salesforce external service. \n* Working with large volumes of data and building data mapping processes to marketing cloud and other integrations. \n* Analyze Salesforce technical debt and propose solutions and implement solutions. \n* Proactive system maintenance and code monitoring including security reviews, release updates, code reviews of other developers. \n* Strong understanding of Salesforce architecture, data model, security, and integration capabilities\n* Providing documentation, training, consulting and insights on Salesforce best practices, trends, and upcoming features to Arc’teryx teams.\n* Developing functional specifications and designs for future focused complex applications, or modifying/maintaining complex existing applications \n* Reviewing the designs and code of team members, often in collaboration with colleagues and Architects. \n\n\n\n Here are some of the things you could be working on in the future:\n* Focusing on growing and building scalable solutions on our Marketing cloud platform.\n* Initiating and championing code reuse, eliminating tech debt, platform optimization, and quality across various applications \n* Implementing and streamlining processes that validate compliance, security, and performance. \n* Designing and implementing scalable solutions that across our suite of salesforce products which include Experience cloud, Data Cloud, Marketing Cloud Personalization, and Service Cloud. \n* Supporting the rest of the team with technical guidance\n\n\n\nAre you our next Senior Salesforce Marketing Engineer?\n* You have a bachelor’s degree or post-secondary education in Computer Science, Engineering, or a related field.\n* You have 5+ years of experience as a Salesforce Developer or equivalent role.\n* You have experience working with Data Cloud and Marketing Cloud Personalization.\n* You have completed the Salesforce Marketing Cloud Administrator, Email Specialist, and Developer certifications.\n* You have experience working on campaign metrics such as conversion, unsubscribe, and bounce rates, as well as IP reputation, deliverability.\n* Strong HTML, CSS, Javascript, and AMP Script for building and designing visually appealing email templates.\n* You have strong knowledge of APIs, external sources integration.\n* You have a proactive attitude to platform enhancements.\n* You build strong test scripts and thoroughly test your solutions.\n* You have strong attention to detail and ability to create & follow documentation.\n* You have demonstrated success working in an Agile methodology, are familiar with tools like Jira and DevOps practices.\n* You have excellent communication and influencing skills.\n* You have excellent time management skills with the ability to plan and meet deadlines.\n* You have a passion for Salesforce technology and continuous improvement.\n* You are proactive in identifying the root cause of issues and developing solutions.\n* You remain highly flexible and adaptable when faced with ambiguity.\n* You effectively balance autonomy and collaboration.\n* You inspire breakthrough thinking and continuous improvement.\n* You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right.\n* Your passion for your work is paralleled by your passion for getting outside and living it\n\n\n\n\n\nEqual Opportunity\n\n\nArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. \n\n\nCreating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. \n\n\nAll applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.\n\n\nDesign your Purpose. Live our Values. \nDISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.\nCOMMIT. Set and deliver on bold objectives as we collectively raise the bar.\nLIVE IT. Deepen your connection to nature and live your most purposeful life. \nLEAVE IT BETTER. Create a better world, together. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Consulting, DevOps, Education, Cloud, Senior, Marketing and Engineer jobs that are similar:\n\n
$70,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNorth Vancouver, BC (Corporate)
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
