Covetrus Customer Engagement Representative This is a remote position, candidate must be located within Central Standard Time zone 9am-6pm or Mountain time zone 8am-5pm Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. The Customer Engagement Representative plays a pivotal role in ensuring exceptional service and support for our Veterinary clinic and Hospital customers using an Omni-channel approach. This individual is a partner with their Veterinary Relationship Manager (VRM) to ensure our customer is taken care of. This individual will own the order management, intake and resolution of customer issues by collaborating closely with various internal departments. They will provide valuable product and order status information. The successful candidate will demonstrate a keen eye for detail, a passion for optimizing the customer journey, and a proactive approach to issue resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Own daily management of customer orders and will upsell/cross sell when and where appropriate to ensure the customer is serviced at an elevated level. Manage backorders to drive timely and high fulfillment levels on consistent basis. Proactively engage with customers to manage order processing, address inquiries, and offer product and solution information. Strengthen customer relationships through timely and expert responses to requests, contributing to customer retention and overall growth of Covetrus business. Own customer disputes and issues, proactively manage issue to resolution within established service level agreements (SLA). Manage communication flow between customers and Covetrus, facilitating information exchange between internal and external stakeholders. Collaborate with internal departments (Sales, Service Operations, Pricing, Fulfillment, Regulatory Affairs, Legal and Tax Departments) to deliver an elevated customer experience. Work collaboratively with team members to meet deadlines and resolve challenges. Support the standardization of policies and procedures, providing suggestions for continuous improvement initiatives. Build product knowledge by attending vendor training and support team mates to strengthen customer support and drive sales. Participate in internal trainings and webinars to learn and share knowledge of company products and technical solutions to serve the veterinary industry landscape. Update customer profiles regularly using Covetrus Salesforce CRM and ERP systems. Document customer interactions using case management process in Salesforce CRM. Provide day-to-day operational support to exceed customer expectations. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities at this time QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE High school diploma or equivalent; advanced degree or coursework in Marketing, Animal Science, Business, or Administration or similar field preferred. One to two years customer service experience or related roles. Veterinary clinic experience strongly preferred. Practice Management experience highly desired. COMPETENCIES (SKILLS AND ABILITIES) Demonstrated passion for delivering excellent customer experiences. High proficiency in Microsoft Office suite products required. Order entry/maintenance experience with AS/400 (iSeries) preferred. Salesforce CRM experience desired Strong verbal and written communication skills. Strong interpersonal skills with the ability to build rapport and trust with customers and sales partners. Detail-oriented with exceptional problem-solving abilities. Ability to effectively communicate cross functionally to ensure the success of the client relationship. Capable of self-managing and spear-heading new initiatives; Ability to work independently Ability to work collaboratively in a fast-paced environment. Familiarity with the veterinary industry strongly preferred. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to set up and support a home office space and environment to support an uninterrupted customer experience. Must have access to high-speed internet 5-10% travel for trainings, sales meetings and other team building Must be present and available to work at your desk while engaged with customers Must be able to be on video for customer or internal company calls Must dress in business casual attire to when on video Salary may vary depending on factors such as confirmed job-related skills, experience, and location. However, the pay range for this position is as follows. Sales Positions are eligible for a Variable Incentive $24.54 - $40.88 We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: • 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance • Certain positions may include eligibility for a short term incentive plan Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Video and Sales jobs that are similar:\n\n $50,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTexas (US) - Remote 100%

\nAbout us:\nHave you always wanted to put your passion for education to use on the job? Would you like to work with an incredible team making an impact on learning around the world? If you answered yes, we can't wait to meet you!\n\n\nAnd just who are we? Edpuzzle is a leading edtech company with offices in San Francisco and Barcelona and over 10 years of history helping teachers find and create exciting, interactive video lessons. Over 80% of U.S. schools and millions of teachers and students in 190+ countries around the world are already using Edpuzzle to make education more equitable and engaging.\n\n\nAbout the role: \nWe’re looking for our next DevOps Engineer to join the Security and Infrastructure Team in Spain. As a DevOps Engineer, you will enhance development pipelines and infrastructure design, as well as ensure new features development reach the end user. You will be an active member on all technical decisions, working closely with the Engineering team. If you’re looking for a meaningful role on a collaborative team, you’ll feel right at home with us.\n\n\nYou’ll also have the opportunity to contribute to our product and our team development, be a part of diverse projects, and stay up to date with the latest software technologies. In the process, you’ll be challenged daily, learn constantly, see the impact of your opinions and work, and grow as a DevOps Engineer.\n\n\nWhat technologies will you find?\nTechnically speaking, our product is written in JavaScript and Node.js, and data is stored on MongoDB, ElasticSearch and Redis. We’re fully hosted on AWS which we also use to store, encode, and stream our own pool of videos. We are continuously improving our release pipeline with CI/CD and Infrastructure as Code, using technologies like GitHub Actions, CloudFormation and CDK.\n\n\nWondering what it’s like to work at Edpuzzle?\nPicture a place where you can connect with your teammates, whether remotely or in person, whenever you need support. A place where one day you're helping shape one of the biggest edtech platforms in the world, and the next day you're doing a teambuilding activity with your coworkers. A place where everyone has been selected because they're the best at what they do, and where your manager and team trust your decisions fully. A place where you're encouraged to learn and grow because education is the cornerstone of everything we do. Check out the job details below to see if Edpuzzle could be the right fit for you!\n\n\n\nAbout the job: \n* We want to hear your voice! Be part of a dynamic multidisciplinary team where everyone can share new ideas, take initiative, and be a self-starter when coming up with creative options to deliver solutions.\n* Design cloud infrastructure that is secure, scalable, and highly available on AWS.\n* Provision, configure and maintain cloud infrastructure defined as a code.\n* Maintain and improve our IT infrastructure, monitoring tools, and the current delivery pipeline.\n* Perform root cause analysis for production errors and infrastructure issues.\n* Implement automations to achieve continuous integration and continuous deployment.\n* Perform rotatory on-call service.\n* Have a good understanding of the product functionalities and work closely with the Engineering teams on the building of new features.\n* Stay on top of industry best practices and trends, as well as changes to compliance requirements.\n* Use your knowledge of Cloud services and DevOps best practices to deliver value quickly and safely.\n* Seek out opportunities to learn, share and grow continuously.\n\n\n\nAbout you: \n* 4 or more years of experience in DevOps Engineering, Site Reliability Engineering, Cloud System Administration or Cloud Infrastructure Engineering for a high-traffic web-based product\n* Good knowledge of Amazon Web Services (AWS)\n* Knowledge of Infrastructure as Code (CDK, CloudFormation, Terraform)\n* You have a programming background and are familiar with coding principles (in any language)\n* Experience with software release management and deployment pipelines (Git, CI/CD)\n* You have experience implementing infrastructure projects with zero downtime for a high-traffic web-based product\n* You're open-minded about technologies and development\n* You’re excited by the opportunity of working in education\n* You make all your technology decisions with the final user in mind\n* You love learning and mastering technologies\n* You can work independently, and manage goals and deadlines effectively.\n* You have an excellent ability to communicate your ideas, regardless of the audience\n* You feel comfortable communicating in English within an international and multicultural team\n* You are based in Spain and have a work permit to work in Spain\n\n\n\nBonus skills:\n* You have experience working closely with Engineering and Product teams in the implementation of new features\n* JavaScript, TypeScript or Node.js code\n* NoSQL database administration, such as MongoDB\n* Some of these AWS services: Elastic Beanstalk, Lambda, S3, Step Functions, Batch, WAF, CloudFormation, CDK\n* Monitoring tools (AWS CloudWatch, New Relic, Datadog, or OpenTelemetry)\n* GitHub actions\n* Kubernetes and Docker\n* Other cloud providers such as Azure or Google Cloud Platform\n* … or another amazing skill you bring to the table that we haven’t thought of yet!\n\n\n\nWhat’s it like to work remotely?\n* Work from the comfort of your own home.\n* Use the Edpuzzle office as much or as little as you like.\n* Meet with your manager and team via video calls on Google Meet or Slack.\n* Connect with coworkers via Slack (with channels for work and for fun!).\n* To enjoy our remote work policy, you’ll need high-speed internet access.\n\n\n\nWhat we offer:\n* Competitive salary (48K – 63K) and a yearly salary review based on performance\n* On-call compensation\n* Training and development (CodelyTV, etc.), we love keeping ourselves updated!\n* Free private health insurance policy with AXA.\n* Meal allowance with Cobee: an annual budget of €2000 to spend on the restaurants and food delivery services you like the most \n* Flexible remuneration: you’ll be able to include your monthly expenses in public transport, childcare, and health insurance of immediate family members (spouse and/or children) into your payroll \n* 24 paid holidays plus December 24th and 31st\n* Flexible working hours and reduced working time on Fridays\n* Remote-first: Feel free to work 100% remotely or use the Barcelona office whenever you want, for the best of both worlds!.\n* Free coffee, snacks, and drinks in the Barcelona office\n* Teambuilding events during working hours\n* Incredible opportunity to grow, learn, and build lifetime bonds with other passionate people\n\n\n\n\n\n\nEdpuzzle is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.\n\n\nThis policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Edpuzzle makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\nReferences from previous employers will be requested from candidates during the selection process. If you'd like to be considered for this position, please apply below. We look forward to hearing from you! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Video, Cloud, Typescript and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBarcelona, Cataluña, España

\nAt Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, AI tools, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.\nAbout the Role:\n\nWe are seeking a highly skilled and experienced Senior Accountant to join our Finance team. Reporting to the Chief Accounting Officer, you will be responsible for overseeing and managing all technical accounting activities and ensuring compliance with applicable regulations and standards. This role requires a deep understanding of accounting principles, financial reporting, and regulatory requirements. The successful candidate will provide guidance on complex accounting issues, implement new accounting standards, and ensure the company's financial practices adhere to statutory requirements.\n\nIf you are looking to build on your professional experience, and value the chance to be a meaningful contributor at a high growth company, we want to hear from you!\n\nThis is a remote role open to candidates located in Canada.\nAbout the Team:\n\nOur Finance team consists of a highly motivated group of professionals that are passionate about providing timely and accurate financial reporting to the business leaders, shareholders, and other stakeholders. Led by the Chief Financial Officer and Chief Accounting Officer, this team ensures proper compliance and reporting and also provides financial information and insights to various teams to help drive timely analysis and decision making focused on growth. \n What You’ll Work On:\n\n\n* Oversee internal controls over financial reporting \n\n* Review and report Monthly, Quarterly, and Annual Financial Statements in accordance with IFRS\n\n* Prepare and/or review treatment and adjustments (IFRS 9, IFRS 15, IFRS 16, IFRS 2, etc)\n\n* Detailed review, recommendation, and implementation of new accounting standards \n\n* Assist with external reporting to lenders, banks, investors, etc.\n\n* Be responsible for accurate and timely filing and reporting of all corporate taxes including income tax, S&U taxes, PST, etc.\n\n* Continuously monitor and analyze changes in tax laws and recommend changes to ensure compliance (such as US state taxes, etc)\n\n* Oversee all external audits including year-end financial statement audits and audits from governing/tax authorities\n\n* Act as the liaison between other teams and finance with regards to systems, process changes, implementation teams, etc. and lead implementations/integrations from a finance perspective\n\n* Treasury management including foreign exchange\n\n* Other tasks as requested by the CAO\n\n\n\nWhat You’ll Bring to this Role and Your New Team:\n\n\n* Hold a CPA designation and be in good standing\n\n* Post Secondary Education in Accounting, Finance or equivalent\n\n* 3-5 years experience in an accounting environment\n\n* Experience in SaaS based technology industry considered a bonus\n\n* Analytical, problem-solving, advanced business acumen mindset\n\n* Experience with Sage Intacct, Zuora, Avalara, G-Suite, Carta preferred\n\n* Strong knowledge of IFRS\n\n\n\nOur Tech Stack:\n\n\n* Sage\n\n* Intacct\n\n* Zuora\n\n* Avalara\n\n* Carta\n\n* G-Suite\n\n\n\n\n\nJob descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. \n\nAs we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.\nWhat You’ll Love about Vidyard:\n\n\n* Competitive pay\n\n* Comprehensive, flexible benefits on day one\n\n* Wellness allowance to spend on what's important to you \n\n* Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life\n\n* Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage\n\n* Allowance to support your ongoing growth and development\n\n* Parental leave top-up\n\n* Paid volunteer hours\n\n* Employee resource groups to empower and drive change at Vidyard and in our communities\n\n* RRSP match\n\n* Stock options\n\n* Flexible holiday program\n\n* Home office stipend \n\n* Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.\n\n\n\n\nVidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at [email protected]. Unsolicited resumes from Agencies will not be accepted. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Video, Finance and Senior jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada

\nAbout Us\nMerit’s verified identity ecosystem helps trusted organizations across government and enterprise solve critical real-world problems in workforce development, emergency services, licensing, education, defense readiness, and other sectors. Thousands of trusted organizations - including government agencies and nonprofits - use Merit for digital verification of credentials, licenses, training, and skills.\n\n\nUsing Merit, organizations can capture and certify people data in containers called merits (Watch this video to learn more: What is Merit?), and grant them to individuals. All of an individual’s merits are stored in one place, providing people agency over their verified data, giving people secure access, and selective sharing with other organizations.\n\n\nBy connecting organizations and individuals, the Merit Platform supports a robust verified identity network that serves as a source of truth and trust for entire industries; bringing visibility, liquidity, and trust to people’s data.\n\n\nFlorida Division of Emergency Management\nThe Florida Division of Emergency Management partnered with Merit to provide a fast, secure, paperless solution for the verification and time-tracking of thousands of volunteers and paid medical professionals assisting with the statewide COVID-19 vaccination efforts. As a result of our work together, FDEM was named a StateScoop 50 Award winner for the State IT Innovation of the Year.\n\n\nOhio Department of Education - Afterschool Child Enrichment (ACE) Program\nAfter the Ohio State Legislature created the $125M 2-year Afterschool Child Enrichment (ACE) educational savings account program, the Ohio Department of Education (ODE) contracted Merit to inform parents, guardians, and businesses about the new opportunity and eligibility requirements. Merit developed and delivered support systems, workflows, and digital assets for the ACE program. ODE issued digital credentials to parents and guardians certifying student eligibility, enabling them to use the grants with service providers listed in the Education Marketplace, and the Ohio ACE app is a single destination to view account balances and submit claims.\n\n\nVirginia's Department of Professional and Occupational Regulation (DPOR)\nDPOR partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 Virginia’s Department of Professional and Occupational Regulation (DPOR) partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 professionals across more than 40 industries that are required to have a license to work. With Merit, those licenses are now digital, accessible, and easily verifiable by consumers and businesses.\n\n\nOur Values\nMerit’s values are more than just words on paper – they permeate the company’s brand, culture, products, and even individual actions. Our values are:\nEveryone is a friend. We see opportunities everywhere because Merit has endless ways to grow the already vast and self-propagating Verified Identity graph.\nBuilding a network of truth and trust. Merit is modeling the real world of Verified Identity into a digital one, built on merits. Society values truth and merits represent the truth.\nA rising tide lifts all boats. We think about entire industries and how to make the most impact on people’s lives. When we succeed, our employees, partners, and everyone on Merit should succeed.\nMeasure to meaningfully improve. Work is measured by output, not vanity metrics, and the things we do measure have goals.\nUse Merit to build Merit. The strength of the Merit network, platform, and company compounds with the addition of every partner, consumer, and employee.\n\n\nBenefits at Merit\nRemote first with flexible working hours Unlimited time-off with encouraged minimums \nMedical plans designed to provide comprehensive, high-quality medical and prescription drug coverage with low to no deductible\nDental and Vision coverage \nEmployee Assistance Program with 24/7 support Income protection through basic life insurance, voluntary additional life insurance, and disability insurance\n401k Program\nFully paid parental leave for 6 months for both Moms and Dads\nAdditional support resources like Rightway care concierge, One Medical, Sibly, and SoFi to support employees in getting the most from their benefits from financial to mental health support\nA dedicated People Operations team always looking for feedback and new opportunities to provide benefits that meet the needs of our employees\n\n\nThe Role\n\n\nMerit delivers efficient Software with a Service (SwaS) solutions across several industries, including Emergency Services, Grants & Scholarships, Licensing & Regulation, and Workforce Development. The key to Merit’s success is exceptional program management. Ultimately, you are responsible for managing programs that support Merit’s mission and goals. The role requires solid, practical, and proven experience in program management. You will oversee, coordinate and organize various programs and activities to improve company efficiencies, build long-term goals for company projects and develop program and project budgets.  You will coordinate efforts between different projects and lead programs with strong attention to strategy, implementation, and delegation.  As a highly-skilled professional, you will help our organization stay on schedule, on specifications, and ultimately on an upward trajectory of success and growth.  \n\n\nThis contract position carries the potential for a full-time transition.\n\n\nMerit is a startup environment where you will be expected to roll up your sleeves, take initiative, and get creative about finding solutions to challenges.  We are a remote organization with some travel.\n\n\n\nWhat you will do\n* Oversee multiple project teams to achieve set goals\n* Develop and manage a budget and operating plan for identified programs\n* Meet or exceed goals in customer satisfaction, safety, quality, and team member performance\n* Assess program performance and maximize ROI\n* Exercise initiative in identifying, tracking, and removing impediments to program success\n* Approach risk identification and mitigation accordingly, including establishing contingency plans and initiating corrective action\n* Implement and manage necessary changes and interventions to achieve goals\n* Maintain strong customer focus while coordinating and collaborating with team leads, stakeholders, vendors, and other resources in implementing key projects\n* Produce accurate and timely program status reports throughout a program’s life cycle\n* Manage programs and multiple concurrent projects which are not necessarily related or interdependent\n* Foster a positive team environment and provide direction in ambiguous situations\n\n\n\nYour Skills & Qualifications\n* 5+ years of program management or related experience\n* Bachelor’s degree in business administration or technical field or equivalent experience\n* Proven experience in program and stakeholder management\n* Exceptional leadership, time management, facilitation, analytical, and organizational skills\n* Strong interpersonal and communication skills and the ability to work effectively with anyone\n* Outstanding working knowledge of change management principles and performance evaluation processes\n* Strong familiarity with project management software tools, methodologies, and best practices\n* Theoretical and practical knowledge of project management processes, workflows, and terminology\n* Collaboration first approach. A strong team player who is able to manage input from multiple stakeholders and foster alignment to identify and deliver the most effective and impactful solutions for the collective \n* Strong problem solving skills. Able to quickly identify problems, assess accuracy and relevance of information, use sound judgment to generate and evaluate potential resolutions, and to make thoughtful recommendations\n* Excellent communication skills. Talent for expressing information to both individuals and groups efficiently and effectively using multiple communication pathways. Able to take into account the audience and nature of the information (technical, sensitive, controversial) and adjust communication accordingly. Strong ability and willingness to practice active listening and to calmly deescalate frustration\n* An eye for detail. A drive to approach all work in a thorough and conscientious manner with the goal of fully understanding scope\n* Best in class customer service. A welcoming and supportive professional presence for all employees and a strong ability to assess individual needs, provide information or assistance to resolve issues or satisfy expectations, calmly and firmly set issues back on track, and show a strong commitment to providing excellent support\n\n\n\n\n$75 - $75 an hour\n\nMerit’s salaries are competitive and transparent. Here’s a link to our pay bands: https://www.merits.com/resources/paybands/corporate-operations\n\n\nAt Merit, we don’t just accept differences, we celebrate, support, and value them for the innate benefit of our employees, the competitive advantage of our products, and the strength of the communities we are a part of. Merit is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We encourage applications from veterans and military spouses.\n\n\nMerit is dedicated to providing an accessible environment for all candidates during the application process and for our employees. If you need accessibility assistance or a reasonable accommodation, you may contact us at [email protected]. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video and Education jobs that are similar:\n\n $37,500 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote/Travel

\nA Mission to Help the Independent Web Grow & Thrive! We are building a sustainable advertising ecosystem for journalists, content creators and app developers, by connecting publishers and advertisers with true technology innovation supporting all omnichannel formats including display, video & native, devices, and user experiences.\n\n\n\nAbout the Role\n* Strategic sales role based in NYC\n* Be the subject matter expert for the Sharethrough offering, and provide solution based approaches to meet client needs\n* Meet quarterly revenue goals\n* Establish robust relationships with the decision makers, influencers and key members of trading teams to continually understand business needs and provide intelligent solutions\n* Provide consultative services and offer recommendations and insights to clients on how to improve campaigns\n* Provide continual training and product updates to clients as new features are added\n* Quarterly forecasting across your book of business\n* Responsible for servicing existing accounts in addition to driving net new business accounts\n* Partner closely with internal and external technical programmatic teams\n\n\n\nAbout You\n* 5+ years experience in the programmatic space and experience selling in the programmatic\n* Deep understanding of the programmatic landscape, background in a trading function is ideal\n* Strong communication and presentation skills\n* Proven track record of growing accounts by forming a strong relationship with clients\n* Effective time management skills – ability to prioritize and meet deadlines\n* Ability to work individually and collaboratively to drive business forward\n* Comfortable working in a growing and changing startup environment and assisting in\n* defining success metrics for the team\n* Outstanding troubleshooting, analytical, and problem-solving abilities\n\n\n\nWhat’s In It For You?\n* Inclusive, inspiring, and dynamic work environment\n* Remote first with an emphasis on flexibility\n* Competitive compensation package\n* Generous group health insurance plan\n* Stock Options after 1 year\n* Access to the virtual healthcare platform One Medical\n* 16 days of vacation per year, which increases when you stay longer at Sharethrough\n* 3 paid Caring days plus 1 paid volunteer day\n* Offices closed during the holidays\n* Wellness allocation of $840 per year (for gym memberships, sportswear, etc.)\n* Monthly phone/internet stipend\n* Work from anywhere program (up to 60 days per year!) \n* In-house training programs on our company and industry\n* Encouragement and funding of continuing education and training\n* Very active social committees\n* And more !\n\n\n\nWe’re Committed to Having an Inclusive and Diverse Environment!\n* Want to apply but feel like you don't meet every requirement? Apply anyways! Studies show that women and minorities are less likely to apply if they do not exactly fit all the requirements in the job description. At Sharethrough, we are dedicated to building a diverse and inclusive workspace, so if you feel eager about this opportunity but feel like your experience is not perfectly aligned with the job description - apply! There may be other roles you may fit the profile for.\n\n\n\nWhat's Next?\n* Recruiter Screen (30 Minutes)\n* Interview with the Hiring Manager (45 Minutes)\n* Interview with 2 Team Members (45 Minutes)\n* Team Pitch Presentation (1 hour)\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Education and Sales jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, NY

ABOUT US\n\nHyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as  the most socially impactful startup operating in Africa, where we initially started our work.\n\nWe are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).\n\nWe're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place.\n\n \nABOUT THE ROLE \n\nAs the Executive Assistant to the CEO of our dynamic and rapidly growing tech startup, you will be the linchpin of support for the CEO, providing seamless assistance, managing administrative tasks, and ensuring efficient operations. This position requires a proactive, organised, and adaptable individual who can work in a fast-paced environment, supporting a CEO who travels frequently. The role is based in London or Cape Town and does not require travel between principal locations, but does require the successful incumbent to have  the flexibility to adapt to changing schedules and time zones.\n\nThis position offers an exciting opportunity to be at the heart of a growing tech startup, directly contributing to its success and working closely with the CEO. The successful candidate will play a pivotal role in ensuring the CEO's effectiveness and the overall efficiency of the company's operations.\n\nRESPONSIBILITIES\n\n* CEO Support:\n\n\n\n\n* Act as the primary point of contact between the CEO and internal/external stakeholders, managing communication and ensuring the smooth flow of information.\n\n* Coordinate and manage the CEO's calendar, including scheduling meetings, appointments, and making travel arrangements (domestic and international) in alignment with the CEO's preferences and company protocols.\n\n* Provide administrative support for the CEO, handling emails, phone calls, and other correspondence on their behalf.\n\n* Prepare and review documents, reports, and presentations for the CEO, ensuring accuracy and quality.\n\n\n\n\n\n* Assist in coordinating and hosting meetings, preparing meeting rooms, and managing technology requirements for presentations and video conferences.\n\n* Maintain confidentiality and handle sensitive information with discretion and professionalism.\n\n\n\n\n\n\n* Interdepartmental Liaison: \n\n\n\n\n* Facilitating communication between various departments within the startup is crucial. An Executive Assistant often acts as a bridge between different teams, ensuring smooth information flow and collaborative efforts.\n\n* Mastery of professional written communication is crucial. This includes drafting and editing emails, memos, and other documents with precision, clarity, and professionalism. The ability to convey the CEO's tone and intentions accurately is key.\n\n\n\n\n\n\n* Travel Coordination:\n\n\n\n\n* Manage complex travel itineraries, including flights, accommodations, and ground transportation, considering time zone differences and potential changes in the CEO's schedule.\n\n* Ensure all necessary travel documents, visas, and any other related requirements are arranged in advance.\n\n\n\n\n\n\n* Special Projects and Initiatives:\n\n\n\n\n* Support and lead special projects assigned by the CEO, such as organising company events, team-building activities, or offsite meetings.\n\n* Collaborate with other members of the executive team to ensure the smooth execution of projects and initiatives.\n\n* Prepare and host regular internal meeting in accordance with their various cadences, including management syncs, cross team syncs, OKR reviews and others\n\n\n\n\n \nREQUIREMENTS\nMinimum:\n\n\n* Proven experience as an Executive Assistant or similar role, preferably supporting C-level executives in a fast-paced environment, ideally within the tech industry.\n\n* Exceptional organisational and time-management skills with the ability to multitask and prioritise effectively.\n\n* Proficient in Google Suite is essential\n\n* Excellent tech skills, and the ability to learn new tools and platforms quickly\n\n* Strong written and verbal communication skills, with a keen eye for detail.\n\n* Ability to adapt to changes in schedule and work hours, accommodating the CEO's travel requirements.\n\n* Discretion and the ability to handle confidential information with professionalism.\n\n* Flexibility and adaptability to work in a dynamic and ever-evolving startup environment.\n\n* A proactive and resourceful mindset, with the ability to anticipate needs and provide solutions.\n\n\n\n\n \nPreferred: \n\n\n* A basic understanding of financial concepts and budget management\n\n* A basic understanding of project management methodologies or experience in coordinating and managing projects \n\n* Proficiency in languages beyond English\n\n\n\n \nBENEFITS\n\nHybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus\n\n \n\nLearn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.\n\n \n\nJoin the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies.\n\n \n\nLife-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.\n \nOUR VALUES\n\nWe're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video and Education jobs that are similar:\n\n $35,000 — $55,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCape Town, Western Cape, South Africa

ABOUT US\n\nHyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as  the most socially impactful startup operating in Africa, where we initially started our work.\n\nWe are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).\n\nWe're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place.\n\n \nABOUT THE ROLE \n\nAs the Executive Assistant to the CEO of our dynamic and rapidly growing tech startup, you will be the linchpin of support for the CEO, providing seamless assistance, managing administrative tasks, and ensuring efficient operations. This position requires a proactive, organised, and adaptable individual who can work in a fast-paced environment, supporting a CEO who travels frequently. The role is based in London or Cape Town and does not require travel between principal locations, but does require the successful incumbent to have  the flexibility to adapt to changing schedules and time zones.\n\nThis position offers an exciting opportunity to be at the heart of a growing tech startup, directly contributing to its success and working closely with the CEO. The successful candidate will play a pivotal role in ensuring the CEO's effectiveness and the overall efficiency of the company's operations.\n\nRESPONSIBILITIES\n\n* CEO Support:\n\n\n\n\n* Act as the primary point of contact between the CEO and internal/external stakeholders, managing communication and ensuring the smooth flow of information.\n\n* Coordinate and manage the CEO's calendar, including scheduling meetings, appointments, and making travel arrangements (domestic and international) in alignment with the CEO's preferences and company protocols.\n\n* Provide administrative support for the CEO, handling emails, phone calls, and other correspondence on their behalf.\n\n* Prepare and review documents, reports, and presentations for the CEO, ensuring accuracy and quality.\n\n\n\n\n\n* Assist in coordinating and hosting meetings, preparing meeting rooms, and managing technology requirements for presentations and video conferences.\n\n* Maintain confidentiality and handle sensitive information with discretion and professionalism.\n\n\n\n\n\n\n* Interdepartmental Liaison: \n\n\n\n\n* Facilitating communication between various departments within the startup is crucial. An Executive Assistant often acts as a bridge between different teams, ensuring smooth information flow and collaborative efforts.\n\n* Mastery of professional written communication is crucial. This includes drafting and editing emails, memos, and other documents with precision, clarity, and professionalism. The ability to convey the CEO's tone and intentions accurately is key.\n\n\n\n\n\n\n* Travel Coordination:\n\n\n\n\n* Manage complex travel itineraries, including flights, accommodations, and ground transportation, considering time zone differences and potential changes in the CEO's schedule.\n\n* Ensure all necessary travel documents, visas, and any other related requirements are arranged in advance.\n\n\n\n\n\n\n* Special Projects and Initiatives:\n\n\n\n\n* Support and lead special projects assigned by the CEO, such as organising company events, team-building activities, or offsite meetings.\n\n* Collaborate with other members of the executive team to ensure the smooth execution of projects and initiatives.\n\n* Prepare and host regular internal meeting in accordance with their various cadences, including management syncs, cross team syncs, OKR reviews and others\n\n\n\n\n \nREQUIREMENTS\nMinimum:\n\n\n* Proven experience as an Executive Assistant or similar role, preferably supporting C-level executives in a fast-paced environment, ideally within the tech industry.\n\n* Exceptional organisational and time-management skills with the ability to multitask and prioritise effectively.\n\n* Proficient in Google Suite is essential\n\n* Excellent tech skills, and the ability to learn new tools and platforms quickly\n\n* Strong written and verbal communication skills, with a keen eye for detail.\n\n* Ability to adapt to changes in schedule and work hours, accommodating the CEO's travel requirements.\n\n* Discretion and the ability to handle confidential information with professionalism.\n\n* Flexibility and adaptability to work in a dynamic and ever-evolving startup environment.\n\n* A proactive and resourceful mindset, with the ability to anticipate needs and provide solutions.\n\n\n\n\n \nPreferred: \n\n\n* A basic understanding of financial concepts and budget management\n\n* A basic understanding of project management methodologies or experience in coordinating and managing projects \n\n* Proficiency in languages beyond English\n\n\n\n \nBENEFITS\n\nHybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus\n\n \n\nLearn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.\n\n \n\nJoin the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies.\n\n \n\nLife-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.\n \nOUR VALUES\n\nWe're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video and Education jobs that are similar:\n\n $35,000 — $55,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nAbout Pair Team\n\nPair Team is on a mission to improve the wellbeing of underserved communities through increased access to high-quality care.\n\nWe are the first tech-enabled care team that empowers safety-net primary care systems and the Medicaid & Medicare patients they serve. We act as an extension of the clinical staff to provide a personalized, high-touch care experience while addressing patients' barriers to care such as lack of transportation, housing/food insecurity, and mobile phone access. Internally, we are building a unique care delivery platform to ensure clinical best practices, integrate care with community-based organizations, and automate administrative work so that we can focus on time with our patients. \n\n \n\nOur Values\n\n\n* Trust: We consistently strive to earn the trust of our patients, our clinic partners, and our teammates.\n\n\n\n\n\n* Growth: We grow together – as a company and as individuals. \n\n\n\n\n\n* Accountability: We act like owners and take pride in our work.\n\n\n\n\n\n* Act beyond yourself: Our vision and impact goes beyond ourselves and so must our actions.\n\n\n\n\n \n\nAbout the Opportunity\n\nPair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Registered Nurse Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. \n\nWe seek a full-time Registered Nurse Care Manager to play a critical role in our whole-person, interdisciplinary care model by supporting patient-driven care plans to drive improved outcomes for individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. The Registered Nurse Care Manager will work in a team-based model with a lead care manager community health worker, behavioral health care manager, and nurse practitioner to contribute their clinical expertise towards improving the individuals quality of life through activities such as health education and complex care management. \n\nThis is a remote-forward hybrid position; while you will be asked to do in-person engagements in Santa Cruz, CA with another PairMate 1-2x/month, 90% of your work will be from home.\n\n\nKey Responsibilities:\n\n\nPrimarily work with and support a caseload of individuals with complex medical needs\n\nWork with individual to identify health/wellness goals and incorporate goals into a Shared Care Plan\n\nEducate individuals on medical and behavioral health conditions (including medication) to improve health literacy\n\nProvide medication reconciliation in collaboration with the individuals’s pharmacy\n\nProvide care management services such as coordinating prescriptions and completing prior authorizations\n\nTrack and assure that all required assessments and screenings are performed\n\nCollaborate with multidisciplinary care team to identify and address barriers to care\n\nIdentify clinical needs and triage escalations, providing brief interventions as necessary, with support from nurse practitioner clinicians\n\nCollaborate on care issues with Enhanced Care Management team by participating in systematic case reviews\n\nConsult with Enhanced Care Management team about clinical concerns or questions, provide educational training on chronic disease states, prevention, treatment, meds, and healthy living\n\nBuild trust and develop relationships with individuals experiencing homelessness, living with Severe Mental Illness/Substance Use Disorder, and living with multiple chronic conditions\n\nUse relationship-based strategies to engage individuals in care, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\n\nSeek to listen openly to individuals and meets them where they are – understanding that adopting an “it’s not my fault but it is my problem” attitude in all communication styles and approaches\n\n\n\n\n \n\nMust-Have Qualifications:\n\n\nMust hold active Registered Nurse license issued by the state of California\n\n* You are physically located in/near Santa Cruz, California\n\n\n* Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\n\n* Virtual Ops requires a quiet, HIPAA compliant and internet connected space\n\n\n\n\n\n3+ years of experience working for a health plan or at-risk provider\n\n2+ years of experience in care coordination or case management\n\n* Bilingual – English/Spanish\n\nMust have quiet and HIPAA-compliant at-home work environment with reliable Internet connection and cell phone \n\nStrong understanding of cultural fluency\n\nDemonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder \n\nStrong technical skills and comfort with technology innovation, past experience with CRM databases, basic Google suite, email, and video conferencing\n\nEmpathetic with a drive to reduce barriers to healthcare and social services for underserved communities\n\nA valid driver’s license and auto liability insurance\n\n\n\n\n \n\nPreferred Qualifications: \n\n\nA fantastic listener  and skilled at “reading people” - able to understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask \n\nExcellent communication skills\n\nTakes accountability to resolve a patient’s needs to the best of his/her/their abilities \n\nComfortable building relationships with new people \n\nZest for problem solving, seeking answers, and thinking outside the box\n\nDetail-oriented and organized self-starter\n\nReliable and comfortable in an ever-changing environment\n\n\n\n\n \n\nBecause We Value You:\n\n\nSalary: $80,000 - $95,000/year\n\nComprehensive health, vision & dental insurance\n\n401k\n\nEquity compensation package \n\nMonthly $100 work from home expense stipend for your WFH days\n\nGas reimbursements for your on-site engagement days\n\nFlexible vacation policy -- take the time you need to recharge\n\nWe provide the equipment needed for the role\n\n\n* Opportunity for rapid career progression with plenty of room for personal growth!\n\n\n\n\n \n\nPair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Education and Mobile jobs that are similar:\n\n $50,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWatsonville, California, United States

\nAbout Pair Team\n\nPair Team is on a mission to improve the wellbeing of underserved communities through increased access to high-quality care.\n\nWe are the first tech-enabled care team that empowers safety-net primary care systems and the Medicaid & Medicare patients they serve. We act as an extension of the clinical staff to provide a personalized, high-touch care experience while addressing patients' barriers to care such as lack of transportation, housing/food insecurity, and mobile phone access. Internally, we are building a unique care delivery platform to ensure clinical best practices, integrate care with community-based organizations, and automate administrative work so that we can focus on time with our patients. \n\n \n\nOur Values\n\n\n* Trust: We consistently strive to earn the trust of our patients, our clinic partners, and our teammates.\n\n\n\n\n\n* Growth: We grow together – as a company and as individuals. \n\n\n\n\n\n* Accountability: We act like owners and take pride in our work.\n\n\n\n\n\n* Act beyond yourself: Our vision and impact goes beyond ourselves and so must our actions.\n\n\n\n\n \n\nAbout the Opportunity\n\nPair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Registered Nurse Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. \n\nWe seek a full-time Registered Nurse Care Manager to play a critical role in our whole-person, interdisciplinary care model by supporting patient-driven care plans to drive improved outcomes for individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. The Registered Nurse Care Manager will work in a team-based model with a lead care manager community health worker, behavioral health care manager, and nurse practitioner to contribute their clinical expertise towards improving the individuals quality of life through activities such as health education and complex care management. \n\nThis is a remote-forward hybrid position; while you will be asked to do in-person engagements in Santa Cruz, CA with another PairMate 1-2x/month, 90% of your work will be from home.\n\n\nKey Responsibilities:\n\n\nPrimarily work with and support a caseload of individuals with complex medical needs\n\nWork with individual to identify health/wellness goals and incorporate goals into a Shared Care Plan\n\nEducate individuals on medical and behavioral health conditions (including medication) to improve health literacy\n\nProvide medication reconciliation in collaboration with the individuals’s pharmacy\n\nProvide care management services such as coordinating prescriptions and completing prior authorizations\n\nTrack and assure that all required assessments and screenings are performed\n\nCollaborate with multidisciplinary care team to identify and address barriers to care\n\nIdentify clinical needs and triage escalations, providing brief interventions as necessary, with support from nurse practitioner clinicians\n\nCollaborate on care issues with Enhanced Care Management team by participating in systematic case reviews\n\nConsult with Enhanced Care Management team about clinical concerns or questions, provide educational training on chronic disease states, prevention, treatment, meds, and healthy living\n\nBuild trust and develop relationships with individuals experiencing homelessness, living with Severe Mental Illness/Substance Use Disorder, and living with multiple chronic conditions\n\nUse relationship-based strategies to engage individuals in care, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\n\nSeek to listen openly to individuals and meets them where they are – understanding that adopting an “it’s not my fault but it is my problem” attitude in all communication styles and approaches\n\n\n\n\n \n\nMust-Have Qualifications:\n\n\nMust hold active Registered Nurse license issued by the state of California\n\n* You are physically located in/near Monterey or Santa Cruz, California\n\n\n* Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\n\n* Virtual Ops requires a quiet, HIPAA compliant and internet connected space\n\n\n\n\n\n3+ years of experience working for a health plan or at-risk provider\n\n2+ years of experience in care coordination or case management\n\n* Bilingual – English/Spanish\n\nMust have quiet and HIPAA-compliant at-home work environment with reliable Internet connection and cell phone \n\nStrong understanding of cultural fluency\n\nDemonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder \n\nStrong technical skills and comfort with technology innovation, past experience with CRM databases, basic Google suite, email, and video conferencing\n\nEmpathetic with a drive to reduce barriers to healthcare and social services for underserved communities\n\nA valid driver’s license and auto liability insurance\n\n\n\n\n \n\nPreferred Qualifications: \n\n\nA fantastic listener  and skilled at “reading people” - able to understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask \n\nExcellent communication skills\n\nTakes accountability to resolve a patient’s needs to the best of his/her/their abilities \n\nComfortable building relationships with new people \n\nZest for problem solving, seeking answers, and thinking outside the box\n\nDetail-oriented and organized self-starter\n\nReliable and comfortable in an ever-changing environment\n\n\n\n\n \n\nBecause We Value You:\n\n\nSalary: $80,000 - $95,000/year\n\nComprehensive health, vision & dental insurance\n\n401k\n\nEquity compensation package \n\nMonthly $100 work from home expense stipend for your WFH days\n\nGas reimbursements for your on-site engagement days\n\nFlexible vacation policy -- take the time you need to recharge\n\nWe provide the equipment needed for the role\n\n\n* Opportunity for rapid career progression with plenty of room for personal growth!\n\n\n\n\n \n\nPair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Education and Mobile jobs that are similar:\n\n $40,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSanta Cruz, California, United States