This job post is closed and the position is probably filled. Please do not apply. Work for The Linux Foundation and want to re-open this job? Use the edit link in the email when you posted the job!
The product support engineer plays a vital role in the ongoing improvement of our training and certification products and services by leveraging their problem-solving skills, technical experience, and excellent communication abilities to bridge the gap between front-line customer support and our product-focused engineering teams.
While this role is heavily support focused you will be encouraged to leverage software engineering skills and practices combined with cutting-edge technologies to help solve support related problems that occur by triaging, diagnosing, and contributing to solutions to help the support team be successful in the mission to improve the overall customer experience.
Key responsibilities and expectations:
Understanding: Learn about our products, and services to understand issues facing our customers in order to better provide support.
Customer Service Liaison: Respond to escalated technical inquiries from customer service and , and resolve complex issues that enable customer service to respond to candidate reports by leveraging technical troubleshooting skills to deliver accurate solutions in a timely manner.
Problem Diagnosis: Analyze and diagnose reported technical problems. Utilize a variety of diagnostic tools and methodologies to identify root causes and provide effective solutions. Work closely with the SRE to assist in improving monitoring and observability platforms as well as identify opportunities to automate processes and implement the relevant solutions.
Escalation and Collaboration: Collaborate with Level 1 support engineers, as well as Level 3 Certification Product and Platform Engineering teams to find the best solution for the customer. Collaborate on problem-solving strategies and share knowledge to improve overall support efficiency.
Documentation: Contribute to the creation and maintenance of comprehensive technical documentation, including knowledge-based articles, troubleshooting guides, best practices, and process documentation.
Continuous Improvement: Participate in regular technical training sessions to stay up-to-date with product updates and enhancements. Proactively identify areas for process improvement and contribute to initiatives aimed at enhancing support quality and efficiency.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience or certifications).
Experience in a technical support role, preferably in a Level 2 capacity.
Proficiency in diagnosing and troubleshooting technical issues related to software applications, systems, and networks. Particularly HTTP/S based application
Strong knowledge of the Linux operating system, basic knowledge and experience with OS X and Windows is sufficient.
Strong scripting skills in shell and python. Able to follow and debug basic programs. Knowing how to solve issues using debugging tools is highly advantageous.
Familiarity with software development processes and tooling, continuous delivery, source control tools, git etc.
Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences.
Customer-focused mindset with a strong commitment to obtain the best outcome for customers.
Strong problem-solving skills, analytical thinking, and attention to detail.
Ability to work independently and as part of a collaborative team.
Knowledge and experience with AWS, Datadog (or similar), Kubernetes, and build systems such as GitHub Actions or Circle CI.
Additional information
Include links to your online work samples with your resume
Familiarity with open source software (Tip: for free training LFD102)
Experience using Linux or Linux Foundation projects (Tip: for free training LFS101)
Disclaimer
Salary levels vary according to the location of the individual.
Please mention the word UNLIMITED when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$20,000 — $50,000/year
Benefits
🌎 Distributed team
🚑 Medical insurance
🏖 Unlimited vacation
🏖 Paid time off
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Defiant and want to re-open this job? Use the edit link in the email when you posted the job!
## Description\nDefiant is a dynamic, fast-growing, and profitable company with loyal customers who love our products and services. We are the global leader in WordPress security, protecting over 4 million websites.\n\nWe're seeking a Security Analyst to work on an hourly contract basis from your home office in Australia or New Zealand from approximately 9-5 AEST Monday through Friday, with 100% availability during that time.\n\nThe contract rate for this role is $45 - $50 AUD per hour, depending on experience.\n\n\nCompany Culture\n\nYou'll work with a talented and highly-motivated team that is friendly, fast-moving, self-managing, and highly capable with a sense of humor. Our team's family time is important; we won't typically require long hours when we can avoid it, which is almost always. Our entire team works remotely using Slack for interaction, so you can live practically anywhere you have a good Internet connection. There's no micro-management here—we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.\n\nAt Defiant, ‘trust’ is the attribute we value most highly among our team members. We need to know that you can grab a task, communicate clearly with stakeholders, and see the task to completion with superb attention to detail.\n\nWe use apps like Slack, FogBugz, GitHub, and Google Apps for our workflow.\n\n\nJob Description\n\nWe are looking for Security Analysts to join our Care and Response team. You will assist our customers with support questions related to our product and investigate site intrusions; as well as repair their site and remove all traces of compromise. In addition to this you will also collect evidence from intrusions that will help improve our threat detection. You will need to determine how the intrusion occurred and then collect all IOC’s (indicators of compromise) and share this data with our product team in a structured way.\n\nGeneral requirements:\n\n* You must be highly technical and be comfortable with a wide range of open source tools.\n* Excellent written and verbal communication skills.\n* Ability to interact with customers on a professional level.\n* You must work well in a team as well as being able to work independently without additional guidance.\n* You must be nimble, be able to think outside-the-box and be able to come up with creative solutions to challenging problems and must have a mature approach to problem solving.\n* Attention to detail.\n\n## Requirements\nThe specific skills we require for this position are:\n\n* A solid understanding of regular expressions. You need to be able to write expressions on the fly to match and remove only malicious code (which is often polymorphic) without affecting any legitimate code and to write signatures for our customers.\n* At least 5 years of experience administering multiple Linux Stacks (We don't support Windows).\n* Ability to write and read PHP, regular expressions, cron jobs and JavaScript. Other languages like Python a strong plus.\n* 5+ years with MySQL.\n* At least 2+ years of experience investigating hacked websites analysis of how the intrusion occurred and removing the intrusion vector and restoring the site to a fully functional state.\n* An understanding of all major vulnerability types and the ability to explain them to a customer in terms they can understand.\n* Ability to analyze log files and determine how an intrusion occurred.\n* Must be able to use shell tools like grep, find and any other utility that can assist with investigation and remediation.\n* 3+ years of experience with WordPress required.\n* You must be well versed in information and cyber security and any certifications you already have in penetration testing or forensics are a strong plus.\n\nAll positions require a trial period of approximately 2-3 weeks with a minimum commitment of 10 hours per week. You will be paid for this short-term contract, and it will be used to evaluate whether both parties want to pursue an ongoing working relationship.\n\nAll offers are contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a offer of work with the company.\n\n## Benefits\nFull-time telecommuting with a company that has been 100% remote for over 8 years.\n\n## Diversity at Defiant\n\nWe value diversity and do not discriminate based on race, color, religion or creed, national origin or ancestry, sex, age, physical or mental disability, military or veteran status, gender identity or expression, marital status, sexual orientation, political ideology, economic status, parental status, or any other non-performance-related status. \n\nPlease mention the word **EFFUSIVELY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$60,000 — $80,000/year\n
\n\n#Location\nAustralia or New Zealand
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Lambda and want to re-open this job? Use the edit link in the email when you posted the job!
## About the Role\n\nWe’re looking for a technical support engineer who is excited about providing customers with world class technical support for their GPU cloud infrastructure.\n\nThis role is a great way to build a deep understanding of high performance GPU cloud computing, which is a great stepping stone into future opportunities. With a front row seat to the Machine Learning (ML) space, you won't be supporting run of the mill tech. You'll be exposed to: cutting edge ML frameworks and models, exciting new projects being built by users large and small, and a fast growing field of ML researchers and engineers. \n\n## What You’ll Do\n* Be first point of contact for all incoming cloud technical support questions (phone, email, chat, and forum)\n* Troubleshoot both linux and machine learning issues for customers both large and small\n* Document solutions to common problems\n* Help us improve our support processes so we can better provide helpful and timely support\n\n## Experience that’s great to have\n* Linux administration experience, either hobbyist or professional\n* Shell and Python scripting proficiency\n* Experience with at least one machine learning framework (i.e. TensorFlow or PyTorch)\n* Excellent written and oral communication skills\n\n## Nice to Have\n* Experience implementing automations in either Zendesk or Intercom\n* Prior cloud technical support experience\n\n## About Lambda\n* We offer generous cash & equity compensation.\n* Investors include Gradient Ventures, Google’s AI-focused venture fund.\n* We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability.\n* Our research papers have been accepted into top machine learning and graphics conferences, including NeurIPS,ICCV, SIGGRAPH, and TOG.\n* We have a wildly talented team of 30, and growing fast.\n* Our remote workforce, based on role, is across the U.S., with headquarters in San Francisco.\n* Health, dental, and vision coverage for you and your dependents.\n* Commuter/Work from home stipends.\n* 401k Plan.\n* 3 weeks Annual Paid Time Off.\n\n## Equal Opportunity Employer\nLambda Labs is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law. \n\nPlease mention the words **UNCLE POINT HOVER** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$110,000 — $120,000/year\n
\n\n#Benefits\n
💰 Equity compensation\n\n
\n\n#Location\nUnited States & Canada
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
**Technical Support Manager - 100% Remote - Supporting US customer base**\nArgyle provides a single global access point to employment data. From that access point, any business can process verifications & gain real-time transparency into earnings. By removing the barriers between a worker and the business, Argyle has reimagined how employment data can be used.\nOur dynamic and international team works in a fast-paced environment remotely from over 15 different countries and have co-working offices, based in Vilnius and New York.\nOne of the crucial points for our growth is the quality of service we provide to our customers. We are looking for an experienced and self-driven Technical Support Engineer to join our team and support our US customer base.\nAre you a tech enthusiast who loves helping customers? Then you might just be what we are looking for!\nAs the founding member of our Tech Support function, you will be responsible for the more complicated and technical issues and provide a good communication structure between the support department and the development team.\n**What will you do?**\nProvide technical support for integrations\nHelp our customers with technical questions\nHelp in managing and coordination of incidents\nEngage with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution\n**Requirements**\nProficiency with API Development\nBecome an Argyle technical expert\nCode engineering support\nWorking closely with our engineering team\nInvestigating & escalating support tickets\nExcellent communication skills \n\nPlease mention the words **STYLE WISDOM TOURIST** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Location\nUnited States, Canada, Europe, South America
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
EMEA: This position is for applicants based in timezones UTC+6 to UTC-1\n\nAs a Cloud Support Engineer you will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word “Support” fool you - this is not a typical call center role. Our customers are technically sophisticated and once a question gets to us search engines have failed to provide an answer. On any given day, you’ll be applying your knowledge of Linux with technologies like MySQL, DNS, CDNs, SSL, Redis, various programming languages, replication, integration with other systems and much more. Expect to learn something new every day.\n\nSuccessful employees will collaborate with other team members, meet deadlines and test new ideas, tools, and tactics. We are looking for motivators and go-getters who will improve our processes, our products and ourselves. As one of our Cloud Support Engineers, you are our front line; when our customers think of how great Platform.sh is, they think of you.\n\nIn a given day you might:\nTroubleshoot issues pertaining to the underlying infrastructure running customer applications.\nDiagnose, debug and document issues in both applications and systems.\nDeploy and configure cloud infrastructure resources.\nTroubleshoot, reproduce and report bugs.\nBecome a product expert and work toward improving our customer facing documentation.\nParticipate in limited on-call shifts, providing timely responses to high priority tickets and incidents.\nWork under limited supervision with considerable latitude for personal initiative.\nRespond to customer inquiries through our ticketing solution, ZenDesk.\nParticipate in training teammates.\n \n\nQualifications\n3+ years combined of:\nLinux system administration.\nWeb development using PHP, Python, Ruby or Go. (However, this is not primarily a programming job.)\nExperience using git\nManaging DNS\nFunctional knowledge of TLS and encryption.\nDemonstrating exceptional communication skills to provide clear and empathetic customer support.\n \nThis is a remote job. Work from anywhere!\n\nWe are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer as a CSE here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy. \n\nPlease mention the words **SPARE SAVE CLUB** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n
\n\n#Benefits\n
🌎 Distributed team\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for Scrapinghub and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 404 3 years ago
\nAbout The Job:\n\nAs a member of the Support Team at Scrapinghub, you will be responsible for providing customer support across all our platforms, working closely with development, sales and other technical teams to ensure our customers are receiving the best service possible.\n\nWe are big fans of Continuous Improvement and use metrics to measure and improve our processes, whenever possible we suggest improvements to our products and write our own internal tools in order to give the best possible service to our Customers.\n\nAbout you:\n\nYou are extremely well organised and self-motivated - essential because we’re a remote team. You are a creative problem solver with think-outside-the-box and can-do attitude and have a passion for great customer service.\n\n\nJob Responsibilities\n\n\n* Provide world class support for our Scrapinghub customers by delighting them in every interaction\n\n* Investigate and resolve issues keeping the customer up to date on progress\n\n* Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customers to get the best value possible.\n\n* Demonstrate leadership and ability to work independently to resolve complex technical issues\n\n* Share ideas, issues and lessons learned with the rest of the team and the community by constantly adding to and updating our Knowledge Base and process documentation\n\n* Engage with engineering teams to help resolve issues and propose new features/processes that will improve our products and our customer service.\n\n* Act as Subject Matter Expert for existing or new Product and be the advocate for the Product including new product/feature readiness and gathering feedback.\n\n* Assist developers in the customer organizations to help troubleshoot their spider code to the extent you can\n\n* Provide assistance to internal groups in Scrapinghub to troubleshoot issues and make configuration changes\n\n* Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction\n\n* Work closely with Customer Success and Sales to make the onboarding experience smooth for customers during pre-sales and post-sales phase.\n\n* Be available to participate in the weekend on-call rotation - approximately one weekend every 2 months.\n\n\n\n\n\n\n\nJob Requirements\n\n\n\n* 2+ years of support or equivalent experience in a customer facing role\n\n* Basic understanding of Computer Networks (DNS, HTTP, TCP/IP, TLS/SSL)\n\n* Fundamental knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, Mysql)\n\n* Experience with any server side programming\n\n* Familiarity with Linux/UNIX or Mac Terminal command-line and simple scripting\n\n* Basic understanding of Python to be able to write a simple code or review code.\n\n* Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience\n\n* Strong team player with good analytical and technical writing skills\n\n* Strong relationship building skills with a sense of collaboration\n\n* Ability to multi-task and manage multiple priorities and commitments\n\n* Availability to work full time, during European working hours\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, English, Python and Sales jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Platform.sh and want to re-open this job? Use the edit link in the email when you posted the job!
As a **Customer Success Engineer** you will be responsible to assess the nature of product or service issues and resolve support problems for customers and partners through support tickets, live chat, and occasional voice calls. Successful employees are willing to collaborate with other team members, able to meet deadlines, and excited to test new ideas, tools, and tactics. We are looking for motivators, go-getters, and ways to improve our processes, our products, and ourselves. As one of our Customer Success Engineers, you are our front line; when our customers think of how great Platform.sh is, they think of you.\n\n# Responsibilities\n
**In a given day you might:**\n\n* Troubleshoot issues pertaining to the underlying infrastructure running customer applications.\n* Diagnose, debug, and document issues in both applications and systems.\n* Deploy and configure cloud infrastructure resources.\n* Troubleshoot, reproduce, and report bugs.\n* Become a product expert and work toward improving our customer facing documentation.\n* Participate in limited on-call shifts, providing timely responses to high priority tickets and incidents.\n* Work under limited supervision with considerable latitude for personal initiative.\n* Respond to customer inquiries through our ticketing solution, ZenDesk.\n* Participate in training teammates. \n\n# Requirements\n**Minimum Qualifications**\n\n* 3+ years combined of:\n* Web development using PHP, Python, Ruby, or Go.\n* Linux system administration.\n* Experience using git for version control.\n* Understanding of DNS as well as TLS and encryption.\n* Exceptional communication skills to provide clear and empathetic customer support.\n* This role is also open to those willing to work Saturdays and Sundays instead of the usual Mondays to Fridays. \n\n**Preferred Qualifications**\n\n* Experience with Magento, Symfony, TYPO3, and/or Drupal.\n* Understanding of CDNs or Varnish and web caching strategies.\n* Familiarity with IaaS solutions, such as AWS, Microsoft Azure, and Google Compute Engine.\n* Conversant in containerization technologies and techniques.\n* Knowledge of nginx, Galera, GlusterFS, and Puppet.\n* Sound Like a Good Fit? We’d love to talk to you! \n\nPlease mention the words **START MATERIAL RIVAL** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to PHP, Git, Python, Engineer, Linux and Customer Support jobs that are similar:\n\n
$70,000 — $115,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Scrapinghub and want to re-open this job? Use the edit link in the email when you posted the job!
\nAre you interested in supporting web crawlers harnessing the Scrapinghub platform, which powers crawls of over 3 billion pages a month? Do you like working in a company with a strong open source foundation? Scrapinghub helps companies, ranging from Fortune 500 enterprises to up and coming early stage startups, turn web content into useful data with a cloud-based web crawling platform, off-the-shelf datasets, and turn-key web scraping services. Join us in making the world a better place for web crawler developers with our team of top talented engineers working remotely from more than 30 countries.\n\n\nRole Responsibilities\n\n\n\n\n* Provide world class support for our Scrapinghub customers by delighting them in every interaction\n\n* Investigate and resolve issues keeping the customer up to date on progress\n\n* Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customer to get the best value possible.\n\n* Demonstrate leadership and ability to work independently to resolve complex technical issues.\n\n* Share ideas, issues and lessons learned with the rest of the team and the community by constantly adding to and updating our Knowledge Base and process documentation.\n\n* Engage with engineering teams to help resolve issues and propose new features/processes that will improve our products and our customer service.\n\n* Act as Subject Matter Expert for existing or new Product and be the advocate for the Product including new product/feature readiness and gathering feedback.\n\n* Assist developers in the customer organizations to help troubleshoot their spider code to the extent you can.\n\n* Provide assistance to internal groups in Scrapinghub to troubleshoot issues and make configuration changes\n\n* Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction\n\n* Work closely with Customer Success and Sales to make the onboarding experience smooth for customers during pre-sales and post-sales phase.\n\n* Be available to participate in the weekend on-call rotation - approximately one weekend per month.\n\n\n\n\n\n\nSkills/ Qualifications\n\n\n\n\n* 3+ years of support or equivalent experience in a customer facing role\n\n* Basic understanding of Computer Networks (DNS, HTTP, TCP/IP, TLS/SSL)\n\n* Fundamental knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, Mysql).\n\n* Experience with any server side programming\n\n* Familiarity with Linux/UNIX or Mac Terminal command-line and simple scripting.\n\n* Basic understanding of Python to be able to write a simple code or review code.\n\n* Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience.\n\n* Strong team player with good analytical and technical writing skills.\n\n* Strong relationship building skills with a sense of collaboration.\n\n* Ability to multi-task and manage multiple priorities and commitments.\n\n* Availability to work full time, during APAC hours.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, English, Python and Sales jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Platform.sh and want to re-open this job? Use the edit link in the email when you posted the job!
\nWe're looking for strong technologists who are good at talking directly to customers.\n\nCompany:\n\nPlatform.sh the award-winning PaaS solution is looking for a talented customer success engineer who is passionate about site uptime and happy customers.\n\nOur customers run thousands of web applications in over 100 countries consuming 10s of thousands of CPUs on multiple public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem. We can clone whole running systems, including the data, services, and networking in a matter seconds. The main API to operate and orchestrate our clusters of LXC containers is Git. We're hardcore technologists with equally hardcore customers. \n\nOur customers need on-boarding and training before they can master the Platform.sh fu. Can you deliver breathtaking and exhilarating tech demos, and explain the intricacies of command line tools? We run OEM PaaS services for famous brands like Magento Enterprise Cloud Edition and Sensio Cloud - can you help us build and run these vibrant software products?\n\n\nResponsibilities:\n\nAs a Customer Success Engineer, you help with onboarding, provisioning, and training of customers. You will also be essential for diagnostics and debugging of failing applications and systems, and you have a strong mandate to help us automate and streamline everything we do. You are periodically on call in case disaster strikes. You're our front line, and when our customers think of how great Platform.sh is, they think of you.\n\n\n* Assist in onboarding and launches for new clients\n\n* Deploy and configure cloud resources\n\n* Respond to customer inquiries about our product\n\n* Participate in on-call response to high priority tickets and incidents\n\n* Troubleshoot issues pertaining to the infrastructure running customer applications\n\n* Occasionally attend local or international conferences on behalf of Platform.sh\n\n\n\n\n\nMust have: \n\n\n* Extensive experience with web applications of various kinds. PHP, Node.js, and Python applications are especially important to our current business\n\n* Experience with IaaS solutions, such as AWS, Microsoft Azure\n\n* Excellent communication and presentation skills: demoing products, explaining value and fielding technical, process and business-related questions\n\n* Ability to do the job in exquisite written and spoken English\n\n* Deep understanding of complete, modern hosting stacks\n\n* Experience with CDNs\n\n* Knowledge of DNS\n\n* Understanding of SSL certificates and encryption\n\n* Ability to use Git\n\n\n\n\nNice to have:\n\n\n* Knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3\n\n* Relational database skills\n\n* Public speaking experience\n\n* Blogging or writing experience\n\n* Experience as a performing musician, competitive athlete, dancer, actor, scout, sailor, or magician\n\n* Ability to kick ass in Chess or Go\n\n* A passion for photography, painting, or home brewing beer\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, Cloud, Python, API, Microsoft and Sales jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Solcast and want to re-open this job? Use the edit link in the email when you posted the job!
Solcast is looking for a multi-talented software developer to help us expand, improve and support our solar radiation and solar power forecasting API to enable industry transition to a more solar powered future.\nThe role is an 18 month, full-time contract position. We have an office in Canberra ACT, and we are also open to remote work within the +7 to +12 UTC time zones, preferably within Australia.\n#### Responsibilities\n- Writing web services using .NET Core and the ServiceStack framework\n- Write unit and integration tests for the API\n- Working with customers of the API including troubleshooting and writing documentation\n- Working with our researchers to support them furthering the field of solar radiation forecasting\n- Building internal tools to make our developers and researchers lives easier\n- Occasional working across multiple programming languages when required, this may include R, MatLab, Python and others.\n- Building and maintaining applications running in a Linux and Docker environments\n- Supporting our applications running on AWS including support resolution and troubleshooting\n- Optimizing database queries and functions.\n- Building and integrating automation and monitoring systems to help us keep the API online without human interventionnpm dt\n- Responding to production outages out of hours (compensated with time-in-lieu)\n#### Required skills and experience for this position\n- Strong interest in solar energy technology\n- Working well with a remote team\n- Experience supporting linux production systems and tooling\n- Working openly within a team, comfortable making, owning and sharing mistakes, learning from them and moving on\n- Strong skills in writing HTTP based APIs\n- Strong front end web development\n- Strong .NET or Java experience\n- Good with SQL, confident working with both standard SQL, Postgres and .NET/Java ORMs\n#### Desirable skills and experience for this position\n- Working experience of GIS based systems\n- Experience working with AWS\n- Working with statistical modeling tools such as R or MatLab\n- Experience with the ServiceStack framework\nIf you think you fit some or all the above, we'd love to hear from you, please send your resume and cover letter to [[email protected]](mailto:[email protected])\nNo contacts from recruitment agencies or consultancies will be considered. \n\nPlease mention the words **FLEE SNACK HURT** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, API, Linux, Customer Support, Developer, Digital Nomad, Java and Python jobs that are similar:\n\n
$65,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Rendered Text and want to re-open this job? Use the edit link in the email when you posted the job!
[Rendered Text](http://renderedtext.com/?utm_source=remoteok&utm_medium=link&utm_campaign=csejob) is looking for an engineer with a web development background to join our growing customer success team. Our product [Semaphore](https://semaphoreci.com/?utm_source=remoteok&utm_medium=link&utm_campaign=csejob) is a hosted CI/CD service with a global customer base, including companies such as Salesforce, General Assembly and 500px. Our mission is to build a lasting company where talented people work on great products. That’s where you step in.\nAs a customer success engineer, your job will be to help both new and seasoned users get the most out of Semaphore. You will be focused on web development technologies, with Ruby and Node.js being the most frequently used ones on Semaphore.\nYou'll continuously analyze CI/CD configurations, talk to our users, help them on support, communicate feedback to the rest of the team, and apply what you've learned by improving documentation and other technical materials. You should be highly organized, with initiative to come up with your own goals and execute them without heavy direction.\nYou should enjoy using your technical skills to help other developers. If you are excited by the opportunity to have a direct impact on customer experience and growth of a developer product, then this is a great job for you!\n\nYou can work remotely from Europe, or in our offices in Novi Sad.\n\n __Responsibilities__\n* Review customer accounts and propose technical solutions for optimal testing and deployment.\n* Assist customer support in resolving support requests that are related to your field.\n* Engage and get on call with customers to understand their needs and how Semaphore can help them succeed with continuous delivery.\n* Be on top of the bleeding edge in key web development stacks based on Ruby and Node.js that are relevant to CI/CD.\n* Being able to cover any additional stacks like PHP, Python or Java is a plus.\n* Produce useful documentation articles, blog posts, and example projects.\n* Relay customer needs and feedback to engineering teams. __REQUIREMENTS__\n* Production experience in developing web applications with a framework like Rails or based on Node.js.\n* Familiarity with the Linux toolchain.\n* Excellent (English) communication skills.\n* Strong emotional intelligence.\n* Track record in writing technical content.\n* 3+ years of working in a professional environment. __BENEFITS__\n* The impact of working on a product that's competing on a global market.\n* Competitive salary.\n* Paid benefits and health insurance.\n* Work from anywhere you want or from our offices in Novi Sad.\n* Normal 40-hour work week.\n* Friendly work atmosphere.\n* Space to learn continuously and choose the tools for your job.\n* Books of your choice.\n* Paid trips to conferences.\n* Paid membership at a fitness club of your choice.\n* Paid parental leave. \n\nPlease mention the words **FRUIT KITTEN STEEL** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ruby, Engineer, Customer Support, Web Developer, Java, Assembly, Python and Linux jobs that are similar:\n\n
$70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close.io and want to re-open this job? Use the edit link in the email when you posted the job!
ABOUT US\n\nAt Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We aim to unify the world's sales calls and emails into one beautiful workflow.\n\nTHE JOB\n\n\n\n* Work directly with customers via email and screen sharing to resolve technical issues and sales workflow challenges\n\n* Coordinate with other members of the support team along with our sales and success teams to get customers up and running in Close.io as quickly as possible\n\n* Create helpdesk content that explains features and details workflow setup\n\n* Write up bug reports and feature requests for our engineering team to review\n\n\n\n\nYOU HAVE\n\n\n* Native-level English proficiency and are excited to work directly with customers via email, phone or live chat\n\n* A deep understanding of the craft of sales (or are itching to learn)\n\n* The ability to translate complex concepts into easy-to-follow written content\n\n* Experience working in a remote environment (comfortable primarily communicating over platforms like Hipchat, Zoom/Skype, etc.)\n\n* The schedule to work Monday through Friday, 9am - 6pm Pacific Time\n\n\n\n\nBONUS POINTS FOR…\n\n\n\n* Working knowledge of Python or Junior-level experience as a software engineer\n\n* Experience providing support for a SaaS product\n\n* Having your first name registered on Freenode\n\n\n\n\nWHY WORK FOR US?\n\n\n\n* We’re a very small team doing very big things — your work will make a huge impact and your voice will be heard\n\n* Competitive salary\n\n* Excellent healthcare, dental and retirement package \n\n* Work remotely from anywhere on the west coast or our HQ in San Francisco, CA\n\n* 3-4 all-expense paid worldwide team retreats\n\n\n \n\nPlease mention the words **MOMENT EFFORT COMBINE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Customer Support, Executive, English, Python and Sales jobs that are similar:\n\n
$65,000 — $115,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Platform.sh and want to re-open this job? Use the edit link in the email when you posted the job!
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for talented Python and Go developers with great Linux systems skills who are passionate about customer success, security, and application uptime.\n\nOur customer base spans thousands of web applications in > 100 countries consuming 10s of thousands of CPUs on four different public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell. We're hardcore technologists with equally hardcore customers. \n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us finish that?\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need on-boarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?\n\nWe need to automate more of the Puppet magic. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nThis position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). You can work from anywhere. Occasional travel to places like Paris, France, may be required. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, Ops, Python, API, Travel, Marketing, Sales and Linux jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Crossover and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 3 years ago
\nLinux & Board Support Package Software Engineer - $100k \n \nAre you an experienced software engineer who is well-versed in C/C++ as well as Python and Shell Scripts? If you have Linux expertise and hands-on experience in board bring up, this role may be a great fit. We are looking for engineers with strong analytical skills who have a positive attitude and are hungry for learning and growth opportunities. \n \nJob Description: \n \nAs a Linux & Board Support Package Software Engineer, you will be responsible for developing Board Support Packages, performing board bring-ups and hardware validation, and developing custom utilities for benchmarking target hardware. You will carry out hardware and software unit level tests and functional integration tests and design multithreaded user space applications. \n \nKey Responsibilities: \n \n * \nDevelopment and porting of Board Support Packages (Boot loader & Linux kernel) for PowerPC, ARM architecture which includes developing and modifying device drivers, configuration files, I/O initialization and startup routines, memory management, OS configuration, extensions to kernels, boot loaders, etc. \n * \nPerform board bring-ups and hardware validation/ debugging. \n * \nDevelopment of custom utilities which can be useful for the benchmarking of target hardware or help application and verification team. \n * \nPerforming hardware/software unit level tests and/or functional integration tests. \n * \nDevelopment of multithreaded user space applications. \n * \nTools: JTAG based hardware emulators, hardware debugging tools e.g. Oscilloscope, Logic Analyzer, Protocol Analyzers, Kernel debugging tools e.g. ftrace, GIT, Subversion, GIT based code maintaining tools e.g. gerrit, gitlab \n \n \n \nRequired Skills and Experience: \n \n * \nB.S. in Engineering or Technology fields, preferably Computer Science \n \n \n * \n5+ years experience in related engineering field \n * \nMust possess detailed knowledge of Linux Device Drivers, subsystems and Linux Environment \n * \nHands on experience of board bring up \n * \nProgramming language: C/C++ \n * \nOperating System : Linux \n \n * \nGood understanding of device drivers, file systems, memory management and OS internals \n \n * \nScripting language: Python, Shell \n \n \n \n \nCompany Description: \n\n \nCrossover believes that the best talent is all around the world and we have embarked on an expedition to find and engage with these people. We connect the best people in the world with incredible jobs for Fortune 500 companies and unleash their potential through clear metrics and productivity measurement. \n \n \n \nCompensation: $50/hr \nLocation: Cedar Rapids, IA \n40 hrs/week \n To qualify: Start the process now by applying through our application link. If you meet the qualifications, we will proceed with a series of tests and interviews. Crossover is eager to see what you have to offer our cutting edge global workforce.\n \n Are you up for the challenge? \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Linux, Customer Support, Developer, Digital Nomad, Git and Python jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Platform.sh and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 3 years ago
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for a Pythonian Cloud and Support Engineer with a taste for Go, good Linux system understanding and a real hunger for the challenges of building robust distributed systems.\n\nPlatform.sh support engineers regularly spin up hundres of CPUs on AWS, OpenStack, or VMWare clusters, and hand them over to customers running a variety of web applications. We help large ecommerce and publishing sites scale and succeed as they implement continuous integration and continuous deployment. Want to meet them?\n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us build that?\n\nWe’ve got a build and orchestration engine that guarantees consistent code deployments on the clouds that we currently use. But we want to extend that to any cloud, even private ones. Help us roll that out.\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need onboarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?\n\nWe need to automate more of the Puppet automation. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nThis position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). Preference will be given to candidates in the Asia-Pacific region. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Python, Engineer, Customer Support, API, Linux and Ecommerce jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for CircleCI and want to re-open this job? Use the edit link in the email when you posted the job!
As a Support Engineer on the Engineering team, your goal is to work directly with customers to resolve any issues that they may be having with the CircleCI platform.\n\nAbout CircleCI\nCircleCI provides development and software teams the confidence to build, test, and deploy—quickly and consistently—across numerous platforms. Built to address the demanding needs for today's application development environments, CircleCI supports all types of software testing including web, mobile and container (Docker) environments. CircleCI makes continuous integration and continuous deployment simple and easy for thousands of companies like Shopify, Cisco, Sony and Trunk Club, so they can ship better code, faster. CircleCI is venture backed by Draper Fisher Jurvetson, Baseline Ventures, Harrison Metal Capital, Data Collective, 500 Startups, SV Angel, and a collection of respected angels.\n\nARE YOU EMPATHETIC TO DEVELOPERS AND LOVE TO PROBLEM-SOLVE? WE’D LOVE TO TALK TO YOU IF YOU:\n\n-Have a strong familiarity with a broad spectrum of technology stacks, including Rails, Python, PHP, Node, Java, and others.\n-Be familiar with Linux and Unix based operating systems. \n-Have the ability to dive into a codebase easily to discover issues.\n-Have a customer-centric and diplomatic writing style: you'll be helping customers from a wide range of backgrounds, languages, and experience levels.\n-Love talking to people and helping them solve problems.\n-Really want to assist developers in being happy and successful.\n-Have significant technical ability, with an understanding of the developer mindset, tools and culture.\n-Have the ability to fix problems that come up often so that they never happen to any customer again.\n-Have some knowledge of Unit Testing and Test Driven Development\n-Have some knowledge of Continuous Integration and \nContinuous Delivery methodologies\n\nIf you’re interested in joining the team, please send us your resume and a cover letter explaining why you’d be a great fit. If you have an easily accessible presence on the web (Twitter, blog, Github, LinkedIn, etc.) please share it.\n\nExtra tags: linux, unix, rails, python, php, node, java, unit testing, continuous integration, continuous delivery, github \n\nPlease mention the words **MEADOW DRESS CLEAN** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, PHP, Python, Node, Ruby, Engineer, Linux, Customer Support, Testing and Mobile jobs that are similar:\n\n
$70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Platform.sh and want to re-open this job? Use the edit link in the email when you posted the job!
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for a Pythonian Cloud and Support Engineer with a taste for Go, good Linux system understanding and a real hunger for the challenges of building robust distributed systems.\n\nPlatform.sh support engineers regularly spin up hundres of CPUs on AWS, OpenStack, or VMWare clusters, and hand them over to customers running a variety of web applications. We help large ecommerce and publishing sites scale and succeed as they implement continuous integration and continuous deployment. Want to meet them?\n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us build that?\n\nWe’ve got a build and orchestration engine that guarantees consistent code deployments on the clouds that we currently use. But we want to extend that to any cloud, even private ones. Help us roll that out.\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need onboarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?\n\nWe need to automate more of the Puppet automation. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nThis position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Python, Engineer, Customer Support, API, Linux and Ecommerce jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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