**Technical Support Manager - 100% Remote - Supporting US customer base**\nArgyle provides a single global access point to employment data. From that access point, any business can process verifications & gain real-time transparency into earnings. By removing the barriers between a worker and the business, Argyle has reimagined how employment data can be used.\nOur dynamic and international team works in a fast-paced environment remotely from over 15 different countries and have co-working offices, based in Vilnius and New York.\nOne of the crucial points for our growth is the quality of service we provide to our customers. We are looking for an experienced and self-driven Technical Support Engineer to join our team and support our US customer base.\nAre you a tech enthusiast who loves helping customers? Then you might just be what we are looking for!\nAs the founding member of our Tech Support function, you will be responsible for the more complicated and technical issues and provide a good communication structure between the support department and the development team.\n**What will you do?**\nProvide technical support for integrations\nHelp our customers with technical questions\nHelp in managing and coordination of incidents\nEngage with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution\n**Requirements**\nProficiency with API Development\nBecome an Argyle technical expert\nCode engineering support\nWorking closely with our engineering team\nInvestigating & escalating support tickets\nExcellent communication skills \n\nPlease mention the words **STYLE WISDOM TOURIST** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNDk=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Location\nUnited States, Canada, Europe, South America
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This job post is closed and the position is probably filled. Please do not apply. Work for Scrapinghub and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 404 3 years ago
\nAbout The Job:\n\nAs a member of the Support Team at Scrapinghub, you will be responsible for providing customer support across all our platforms, working closely with development, sales and other technical teams to ensure our customers are receiving the best service possible.\n\nWe are big fans of Continuous Improvement and use metrics to measure and improve our processes, whenever possible we suggest improvements to our products and write our own internal tools in order to give the best possible service to our Customers.\n\nAbout you:\n\nYou are extremely well organised and self-motivated - essential because we’re a remote team. You are a creative problem solver with think-outside-the-box and can-do attitude and have a passion for great customer service.\n\n\nJob Responsibilities\n\n\n* Provide world class support for our Scrapinghub customers by delighting them in every interaction\n\n* Investigate and resolve issues keeping the customer up to date on progress\n\n* Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customers to get the best value possible.\n\n* Demonstrate leadership and ability to work independently to resolve complex technical issues\n\n* Share ideas, issues and lessons learned with the rest of the team and the community by constantly adding to and updating our Knowledge Base and process documentation\n\n* Engage with engineering teams to help resolve issues and propose new features/processes that will improve our products and our customer service.\n\n* Act as Subject Matter Expert for existing or new Product and be the advocate for the Product including new product/feature readiness and gathering feedback.\n\n* Assist developers in the customer organizations to help troubleshoot their spider code to the extent you can\n\n* Provide assistance to internal groups in Scrapinghub to troubleshoot issues and make configuration changes\n\n* Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction\n\n* Work closely with Customer Success and Sales to make the onboarding experience smooth for customers during pre-sales and post-sales phase.\n\n* Be available to participate in the weekend on-call rotation - approximately one weekend every 2 months.\n\n\n\n\n\n\n\nJob Requirements\n\n\n\n* 2+ years of support or equivalent experience in a customer facing role\n\n* Basic understanding of Computer Networks (DNS, HTTP, TCP/IP, TLS/SSL)\n\n* Fundamental knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, Mysql)\n\n* Experience with any server side programming\n\n* Familiarity with Linux/UNIX or Mac Terminal command-line and simple scripting\n\n* Basic understanding of Python to be able to write a simple code or review code.\n\n* Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience\n\n* Strong team player with good analytical and technical writing skills\n\n* Strong relationship building skills with a sense of collaboration\n\n* Ability to multi-task and manage multiple priorities and commitments\n\n* Availability to work full time, during European working hours\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, English, Python and Sales jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Scrapinghub and want to re-open this job? Use the edit link in the email when you posted the job!
\nAre you interested in supporting web crawlers harnessing the Scrapinghub platform, which powers crawls of over 3 billion pages a month? Do you like working in a company with a strong open source foundation? Scrapinghub helps companies, ranging from Fortune 500 enterprises to up and coming early stage startups, turn web content into useful data with a cloud-based web crawling platform, off-the-shelf datasets, and turn-key web scraping services. Join us in making the world a better place for web crawler developers with our team of top talented engineers working remotely from more than 30 countries.\n\n\nRole Responsibilities\n\n\n\n\n* Provide world class support for our Scrapinghub customers by delighting them in every interaction\n\n* Investigate and resolve issues keeping the customer up to date on progress\n\n* Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customer to get the best value possible.\n\n* Demonstrate leadership and ability to work independently to resolve complex technical issues.\n\n* Share ideas, issues and lessons learned with the rest of the team and the community by constantly adding to and updating our Knowledge Base and process documentation.\n\n* Engage with engineering teams to help resolve issues and propose new features/processes that will improve our products and our customer service.\n\n* Act as Subject Matter Expert for existing or new Product and be the advocate for the Product including new product/feature readiness and gathering feedback.\n\n* Assist developers in the customer organizations to help troubleshoot their spider code to the extent you can.\n\n* Provide assistance to internal groups in Scrapinghub to troubleshoot issues and make configuration changes\n\n* Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction\n\n* Work closely with Customer Success and Sales to make the onboarding experience smooth for customers during pre-sales and post-sales phase.\n\n* Be available to participate in the weekend on-call rotation - approximately one weekend per month.\n\n\n\n\n\n\nSkills/ Qualifications\n\n\n\n\n* 3+ years of support or equivalent experience in a customer facing role\n\n* Basic understanding of Computer Networks (DNS, HTTP, TCP/IP, TLS/SSL)\n\n* Fundamental knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, Mysql).\n\n* Experience with any server side programming\n\n* Familiarity with Linux/UNIX or Mac Terminal command-line and simple scripting.\n\n* Basic understanding of Python to be able to write a simple code or review code.\n\n* Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience.\n\n* Strong team player with good analytical and technical writing skills.\n\n* Strong relationship building skills with a sense of collaboration.\n\n* Ability to multi-task and manage multiple priorities and commitments.\n\n* Availability to work full time, during APAC hours.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, English, Python and Sales jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Rendered Text and want to re-open this job? Use the edit link in the email when you posted the job!
[Rendered Text](http://renderedtext.com/?utm_source=remoteok&utm_medium=link&utm_campaign=csejob) is looking for an engineer with a web development background to join our growing customer success team. Our product [Semaphore](https://semaphoreci.com/?utm_source=remoteok&utm_medium=link&utm_campaign=csejob) is a hosted CI/CD service with a global customer base, including companies such as Salesforce, General Assembly and 500px. Our mission is to build a lasting company where talented people work on great products. That’s where you step in.\nAs a customer success engineer, your job will be to help both new and seasoned users get the most out of Semaphore. You will be focused on web development technologies, with Ruby and Node.js being the most frequently used ones on Semaphore.\nYou'll continuously analyze CI/CD configurations, talk to our users, help them on support, communicate feedback to the rest of the team, and apply what you've learned by improving documentation and other technical materials. You should be highly organized, with initiative to come up with your own goals and execute them without heavy direction.\nYou should enjoy using your technical skills to help other developers. If you are excited by the opportunity to have a direct impact on customer experience and growth of a developer product, then this is a great job for you!\n\nYou can work remotely from Europe, or in our offices in Novi Sad.\n\n __Responsibilities__\n* Review customer accounts and propose technical solutions for optimal testing and deployment.\n* Assist customer support in resolving support requests that are related to your field.\n* Engage and get on call with customers to understand their needs and how Semaphore can help them succeed with continuous delivery.\n* Be on top of the bleeding edge in key web development stacks based on Ruby and Node.js that are relevant to CI/CD.\n* Being able to cover any additional stacks like PHP, Python or Java is a plus.\n* Produce useful documentation articles, blog posts, and example projects.\n* Relay customer needs and feedback to engineering teams. __REQUIREMENTS__\n* Production experience in developing web applications with a framework like Rails or based on Node.js.\n* Familiarity with the Linux toolchain.\n* Excellent (English) communication skills.\n* Strong emotional intelligence.\n* Track record in writing technical content.\n* 3+ years of working in a professional environment. __BENEFITS__\n* The impact of working on a product that's competing on a global market.\n* Competitive salary.\n* Paid benefits and health insurance.\n* Work from anywhere you want or from our offices in Novi Sad.\n* Normal 40-hour work week.\n* Friendly work atmosphere.\n* Space to learn continuously and choose the tools for your job.\n* Books of your choice.\n* Paid trips to conferences.\n* Paid membership at a fitness club of your choice.\n* Paid parental leave. \n\nPlease mention the words **FRUIT KITTEN STEEL** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNDk=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ruby, Engineer, Customer Support, Web Developer, Java, Assembly, Python and Linux jobs that are similar:\n\n
$70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Close.io and want to re-open this job? Use the edit link in the email when you posted the job!
ABOUT US\n\nAt Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We aim to unify the world's sales calls and emails into one beautiful workflow.\n\nTHE JOB\n\n\n\n* Work directly with customers via email and screen sharing to resolve technical issues and sales workflow challenges\n\n* Coordinate with other members of the support team along with our sales and success teams to get customers up and running in Close.io as quickly as possible\n\n* Create helpdesk content that explains features and details workflow setup\n\n* Write up bug reports and feature requests for our engineering team to review\n\n\n\n\nYOU HAVE\n\n\n* Native-level English proficiency and are excited to work directly with customers via email, phone or live chat\n\n* A deep understanding of the craft of sales (or are itching to learn)\n\n* The ability to translate complex concepts into easy-to-follow written content\n\n* Experience working in a remote environment (comfortable primarily communicating over platforms like Hipchat, Zoom/Skype, etc.)\n\n* The schedule to work Monday through Friday, 9am - 6pm Pacific Time\n\n\n\n\nBONUS POINTS FOR…\n\n\n\n* Working knowledge of Python or Junior-level experience as a software engineer\n\n* Experience providing support for a SaaS product\n\n* Having your first name registered on Freenode\n\n\n\n\nWHY WORK FOR US?\n\n\n\n* We’re a very small team doing very big things — your work will make a huge impact and your voice will be heard\n\n* Competitive salary\n\n* Excellent healthcare, dental and retirement package \n\n* Work remotely from anywhere on the west coast or our HQ in San Francisco, CA\n\n* 3-4 all-expense paid worldwide team retreats\n\n\n \n\nPlease mention the words **MOMENT EFFORT COMBINE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNDk=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Customer Support, Executive, English, Python and Sales jobs that are similar:\n\n
$65,000 — $115,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Platform.sh and want to re-open this job? Use the edit link in the email when you posted the job!
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for talented Python and Go developers with great Linux systems skills who are passionate about customer success, security, and application uptime.\n\nOur customer base spans thousands of web applications in > 100 countries consuming 10s of thousands of CPUs on four different public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell. We're hardcore technologists with equally hardcore customers. \n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us finish that?\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need on-boarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?\n\nWe need to automate more of the Puppet magic. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nThis position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). You can work from anywhere. Occasional travel to places like Paris, France, may be required. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, Ops, Python, API, Travel, Marketing, Sales and Linux jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Crossover and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 3 years ago
\nLinux & Board Support Package Software Engineer - $100k \n \nAre you an experienced software engineer who is well-versed in C/C++ as well as Python and Shell Scripts? If you have Linux expertise and hands-on experience in board bring up, this role may be a great fit. We are looking for engineers with strong analytical skills who have a positive attitude and are hungry for learning and growth opportunities. \n \nJob Description: \n \nAs a Linux & Board Support Package Software Engineer, you will be responsible for developing Board Support Packages, performing board bring-ups and hardware validation, and developing custom utilities for benchmarking target hardware. You will carry out hardware and software unit level tests and functional integration tests and design multithreaded user space applications. \n \nKey Responsibilities: \n \n * \nDevelopment and porting of Board Support Packages (Boot loader & Linux kernel) for PowerPC, ARM architecture which includes developing and modifying device drivers, configuration files, I/O initialization and startup routines, memory management, OS configuration, extensions to kernels, boot loaders, etc. \n * \nPerform board bring-ups and hardware validation/ debugging. \n * \nDevelopment of custom utilities which can be useful for the benchmarking of target hardware or help application and verification team. \n * \nPerforming hardware/software unit level tests and/or functional integration tests. \n * \nDevelopment of multithreaded user space applications. \n * \nTools: JTAG based hardware emulators, hardware debugging tools e.g. Oscilloscope, Logic Analyzer, Protocol Analyzers, Kernel debugging tools e.g. ftrace, GIT, Subversion, GIT based code maintaining tools e.g. gerrit, gitlab \n \n \n \nRequired Skills and Experience: \n \n * \nB.S. in Engineering or Technology fields, preferably Computer Science \n \n \n * \n5+ years experience in related engineering field \n * \nMust possess detailed knowledge of Linux Device Drivers, subsystems and Linux Environment \n * \nHands on experience of board bring up \n * \nProgramming language: C/C++ \n * \nOperating System : Linux \n \n * \nGood understanding of device drivers, file systems, memory management and OS internals \n \n * \nScripting language: Python, Shell \n \n \n \n \nCompany Description: \n\n \nCrossover believes that the best talent is all around the world and we have embarked on an expedition to find and engage with these people. We connect the best people in the world with incredible jobs for Fortune 500 companies and unleash their potential through clear metrics and productivity measurement. \n \n \n \nCompensation: $50/hr \nLocation: Cedar Rapids, IA \n40 hrs/week \n To qualify: Start the process now by applying through our application link. If you meet the qualifications, we will proceed with a series of tests and interviews. Crossover is eager to see what you have to offer our cutting edge global workforce.\n \n Are you up for the challenge? \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Linux, Customer Support, Developer, Digital Nomad, Git and Python jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Platform.sh and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 3 years ago
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for a Pythonian Cloud and Support Engineer with a taste for Go, good Linux system understanding and a real hunger for the challenges of building robust distributed systems.\n\nPlatform.sh support engineers regularly spin up hundres of CPUs on AWS, OpenStack, or VMWare clusters, and hand them over to customers running a variety of web applications. We help large ecommerce and publishing sites scale and succeed as they implement continuous integration and continuous deployment. Want to meet them?\n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us build that?\n\nWe’ve got a build and orchestration engine that guarantees consistent code deployments on the clouds that we currently use. But we want to extend that to any cloud, even private ones. Help us roll that out.\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need onboarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?\n\nWe need to automate more of the Puppet automation. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nThis position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). Preference will be given to candidates in the Asia-Pacific region. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Python, Engineer, Customer Support, API, Linux and Ecommerce jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for CircleCI and want to re-open this job? Use the edit link in the email when you posted the job!
As a Support Engineer on the Engineering team, your goal is to work directly with customers to resolve any issues that they may be having with the CircleCI platform.\n\nAbout CircleCI\nCircleCI provides development and software teams the confidence to build, test, and deploy—quickly and consistently—across numerous platforms. Built to address the demanding needs for today's application development environments, CircleCI supports all types of software testing including web, mobile and container (Docker) environments. CircleCI makes continuous integration and continuous deployment simple and easy for thousands of companies like Shopify, Cisco, Sony and Trunk Club, so they can ship better code, faster. CircleCI is venture backed by Draper Fisher Jurvetson, Baseline Ventures, Harrison Metal Capital, Data Collective, 500 Startups, SV Angel, and a collection of respected angels.\n\nARE YOU EMPATHETIC TO DEVELOPERS AND LOVE TO PROBLEM-SOLVE? WE’D LOVE TO TALK TO YOU IF YOU:\n\n-Have a strong familiarity with a broad spectrum of technology stacks, including Rails, Python, PHP, Node, Java, and others.\n-Be familiar with Linux and Unix based operating systems. \n-Have the ability to dive into a codebase easily to discover issues.\n-Have a customer-centric and diplomatic writing style: you'll be helping customers from a wide range of backgrounds, languages, and experience levels.\n-Love talking to people and helping them solve problems.\n-Really want to assist developers in being happy and successful.\n-Have significant technical ability, with an understanding of the developer mindset, tools and culture.\n-Have the ability to fix problems that come up often so that they never happen to any customer again.\n-Have some knowledge of Unit Testing and Test Driven Development\n-Have some knowledge of Continuous Integration and \nContinuous Delivery methodologies\n\nIf you’re interested in joining the team, please send us your resume and a cover letter explaining why you’d be a great fit. If you have an easily accessible presence on the web (Twitter, blog, Github, LinkedIn, etc.) please share it.\n\nExtra tags: linux, unix, rails, python, php, node, java, unit testing, continuous integration, continuous delivery, github \n\nPlease mention the words **MEADOW DRESS CLEAN** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNDk=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, PHP, Python, Node, Ruby, Engineer, Linux, Customer Support, Testing and Mobile jobs that are similar:\n\n
$70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Platform.sh and want to re-open this job? Use the edit link in the email when you posted the job!
\nPlatform.sh the award-winning PaaS solution from Paris, France, is looking for a Pythonian Cloud and Support Engineer with a taste for Go, good Linux system understanding and a real hunger for the challenges of building robust distributed systems.\n\nPlatform.sh support engineers regularly spin up hundres of CPUs on AWS, OpenStack, or VMWare clusters, and hand them over to customers running a variety of web applications. We help large ecommerce and publishing sites scale and succeed as they implement continuous integration and continuous deployment. Want to meet them?\n\nWe can clone whole running systems, including the state, services, and topology in a matter seconds, but we want to be able to run that on any developer’s local box. Want to help us build that?\n\nWe’ve got a build and orchestration engine that guarantees consistent code deployments on the clouds that we currently use. But we want to extend that to any cloud, even private ones. Help us roll that out.\n\nThe main API to operate and orchestrate our clusters of LXC containers is Git; our customers need onboarding and training before they can master the Platform.sh fu. Are you good at explaining technology to people?\n\nWe need to automate more of the Puppet automation. We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our CEPH Implementation; We need to get our fabulous Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better, and someone who can help our customers overcome the bumps in the road. Interested? Join us!\n\nThis position involves 20% engineering and 80% provisioning, onboarding, and customer support (including on-call). \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Python, Engineer, Customer Support, API, Linux and Ecommerce jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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