\nJoin us as we scale our business in EMEA by building on our tremendous success around the world. The massive database market is going to double over the next few years (the IDC estimates it to be $119B+ by 2025) and PingCAP is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (37,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about PingCAP careers and join our team to be at the forefront of innovation and growth.\n\n\nAbout the Role:\nTiDB is an open-source, cloud-native, distributed SQL database designed for elastic scalability, high availability, and OLTP with real-time analytics. Built for modern applications, TiDB enables organizations to seamlessly scale their data infrastructure while maintaining strong consistency and robust performance. As a Senior Sales Engineer, you will play a critical role in driving adoption and success with TiDB. You will work directly with account sales teams, channel partners, and customers to understand their needs, strategize on how to best support them in their evaluation, and ultimately help them choose TiDB as their solution. This role blends deep technical expertise with strong business acumen to help customers achieve their goals while driving growth.\n\n\n\nResponsibilities\n* Educate prospects and customers on the capabilities and benefits of TiDB, articulating how it addresses business and technical challenges.\n* Share best practices for integrating TiDB with various data sources and applications.\n* Guide customers through the design, deployment, and optimization of TiDB implementations across multiple functional areas of their organization.\n* Lead and execute Proof of Concept (PoC) engagements, demonstrating TiDB’s capabilities in real-world scenarios.\n* Develop and present tailored architectural solutions, best practices, and industry-specific use cases.\n* Provide technical input on RFPs and customer technical requirements.\n* Create and develop technical champions in your accounts to drive deals and achieve a technical win.\n* Work hands-on with customers to demonstrate and communicate the value of TiDB throughout the sales cycle, from demo to proof of concept to design and implementation.\n* Develop and deliver presentations, demonstrations, and technical workshops to various audiences, including developers, architects, and C-level executives.\n* Generate high-quality technical content such as whitepapers, blog posts, webinars, and reference architectures.\n* Stay at the cutting edge of distributed database technology, confidently presenting TiDB roadmap features and functionality to customers and prospects.\n* Partner with Product Management, Engineering, and Marketing to continuously improve TiDB’s products and positioning.\n* Establish industry influence by contributing to technical discussions, organizing knowledge-sharing sessions, and engaging with the open-source community.\n* Travel within the region (approximately 20-40%) as required for customer engagements.\n\n\n\nQualifications\n* 5+ years of experience as a Solutions Engineer, Solutions Architect, Database Administrator, or Software Engineer with a focus on distributed systems, databases, or cloud computing.\n* Education: Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience.\n* Extensive experience in technical sales, pre-sales engineering, or customer-facing technical roles.\n* Strong understanding of clustering technologies, terminology, and architectures.\n* Operating Systems: Proficiency in Linux system administration.\n* Networking: Understanding of network configuration and troubleshooting.\n* Database Management: Hands-on experience with relational and NoSQL databases, such as MySQL, PostgreSQL, Redis, or comparable technologies.\n* Scripting and Automation: Proficiency in at least one scripting language, such as Python, Golang, or Shell scripting, to automate deployment and management tasks.\n* Soft Skills:Exceptional communication and presentation abilities to convey technical concepts to both technical and executive audiences.\n* Strong problem-solving skills with a passion for customer success.\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, NoSQL, Senior, Marketing, Sales, Engineer and Linux jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote in Germany, Netherlands, the United Kingdom and Ireland
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs a Principal Security Operations Engineer at Vimeo, you will engage in a variety of activities, either offensive, defensive, or some combination thereof, ultimately aimed at safeguarding our 300+ million users who entrust Vimeo with their content every day.\n\nYou’ll plan, carry out, and lead security initiatives to monitor and protect sensitive data and systems from infiltration and cyber-attacks.\n\nYou will likely collaborate frequently with and support developers, as well as members of the infrastructure security team, the compliance team, IT, Product, and other teams throughout the organization.\n\nYou love to solve puzzles, and are a great team player.\n\nThis role is remote.\n\nWhat you'll do:\n\nDepending on your preferences and the current needs of the team, you may either focus on just some of the following areas, or you may choose to become involved with all of them.\n\n\n* As a Principal SecOps Engineer, you will be responsible for ensuring the security of our systems and infrastructure. You will work closely with our development, DevOps teams to identify and remediate vulnerabilities, implement security best practices, and automate security processes. You will also monitor and respond to security incidents and maintain compliance with industry and regulatory standards.\n\n* Conduct security assessments of our systems and infrastructure to identify vulnerabilities and risks, identify risk owners and implement mitigating controls.\n\n* Implement and maintain security controls, including access controls, Zero trust network access (ZTNA), network segmentation, and security monitoring tools.\n\n* Design and operate identity management, lifecycle, governance and SSO.\n\n* Implement and operate cloud security hardening and cloud security posture management across Google cloud and AWS.\n\n* Develop and maintain security policies and procedures, and ensure compliance with industry and regulatory standards.\n\n* Collaborate with SRE, AppSec and Information technology around vulnerability management, endpoint hardening, detection and response.\n\n* Participate in incident response activities, including investigating security incidents and responding to security alerts.\n\n* Collaborate with development and DevOps teams to implement security best practices throughout the software development and infrastructure lifecycle.\n\n* Automate security processes using scripting and other automation tools.\n\n* Stay up-to-date with the latest security threats, vulnerabilities, and technologies.\n\n* Collaboration with the compliance and privacy team — help ensure that our company complies with industry best practices and standards\n\n* Process improvements — help strengthen our own internal processes and procedures\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* 6+ years of experience in a security or operations role, preferably in a cloud-based Linux environment.\n\n* 3+ years experience with container and container orchestration systems\n\n* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. \n\n* Strong knowledge of security best practices and industry standards, such as NIST, CIS, and ISO.\n\n* Relevant certifications such as CISSP, CCSP, or AWS Certified Security Specialty are a plus.\n\n* Experience with security tools such as IDS/IPS, SIEM, vulnerability scanners, and endpoint protection.\n\n* Experience with automation tools such as Terraform, Ansible, or Chef.\n\n* Strong scripting skills using Python, shell, or other scripting languages.\n\n* Excellent problem-solving skills and the ability to work well under pressure.\n\n* Good communication and interpersonal skills.Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment.\n\n* Confident with common SDLC components, like git, Jira, Jenkins, etc\n\n* At least an upper-intermediate level of English\n\n\n\n\nBonus points (nice skills to have, but not needed):\n\n\n* Experience implementing zero trust network access such as Z-Scaler, Warp, Google beyondCorp etc.\n\n* Experience implementing identity lifecycle including provisioning, quarterly access reviews, role management and deprovisioning.\n\n* Understanding of FIDO2 and machine certificate authentication flows.\n\n* Experience with Crowdstrike and OKTA.\n\n* Experience with system security hardening guidelines and SDLC principles\n\n* Experience with implementing Fedramp and/or HIPAA.\n\n\n\n\nTargeted Base Salary Range: $149,400 to $227,500\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.\n\n#LI-MM1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhat is Polygon Labs?\n\n\nPolygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.\n\n\n\nKey Job Responsibilities\n* Responsible for investigating and resolving technical issues timely from external or internal communities on blockchain-related inquiries. \n* Create automations, Implement tooling, and write scripts to help developers and increase work efficiency. \n* Continuously improve content on Polygon technical documentation, blogs and community forum\n* Coordinate through the entire flow of incident and release management.\n* Work closely on the line between engineering, monitoring, docs, and Business team\n* Identify and work on metrics, workflows, opportunities and gaps for improving overall blockchain delivery.\n* Very flexible with capability to prioritize multiple tasks and deadlines to facilitate well in a fast-paced, rapidly evolving organization.\n* Directly support the community and developers to deploy, test, and maintain blockchain test network and production network environments’ features like Bridge features, tooling, Dapps, libraries, etc. \n\n\n\nWhat you’ll need - Preferred Qualifications\n* Excellence in communication, coordination and documentation\n* Intermediate experience in Python or JavaScript\n* Ability to proactively decide and act on ambiguous situations with minimal guidance\n* Familiarity with open source and tools involved in DevOps and software development(ex.: github, docker, grafana)\n* Basic knowledge of linux and system administration\n* Basic knowledge of blockchain concepts (ethereum, L2, rollups, nodes, bridges, txn lifecycle and RPC)\n* Background working with mission critical 24/7 systems will be beneficial\n* Must have strong capabilities to identify, analyze and resolve problems logically and systematically\n* Tech skills: Blockchain, Wallets, Web3.\n\n\n\nNice to have: \n* A mindset for web3 and crypto narrative\n* 2+ years of experience in similar roles - e.g. Technical Support\n* Attention to detail in every aspect of work\n* Interest and eagerness to learn blockchain and zero knowledge proof systems \n* Experience writing smart contracts.\n\n\n\n\n\nPolygon Labs Perks\n\n\nThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:\n\n\nRemote first global workforce\nIndustry leading Medical, Dental and Vision health insurance*\nCompany matching 401k with 3% match*\n$1,500 Home Office Set Up Allowance (life-time max)\n$200 Annual Book Allowance Program \n$75 Monthly internet or phone reimbursement\nFlexible Time Off\n1 company wide wellness Friday day off per quarter\nCompany issued laptop\nEgg freezing, mental health, and employee wellness benefits\n\n\n\n\n*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.\n*401k is for United States employees only\n\n\nPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\n\n\nIf you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.\n\n\nCandidate Privacy Policy\n\n\nLearn More about Polygon Labs\n\n\nWebsite | Twitter | Developer Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Python, DevOps, Engineer and Linux jobs that are similar:\n\n
$75,000 — $122,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\n\n\nThe role, in a nutshell:\n\nAs Developer Relations Engineer, you’ll be part of the Chainguard Developer Enablement team, which supports the mission of securing the software supply chain through developer advocacy, product documentation, tutorials, courses, and workshops. Your role is to connect with, inspire, and educate developers about the power of Chainguard Images and Wolfi, a new security-first linux distribution. You will also serve as the voice of the community with Chainguard, delivering product feedback and advocating for the developer.\n\nYou are an experienced technologist who loves to support others. You get excited about sharing new tools and helping peer developers build effectively. Ideally, you have built production-quality software adhering to security recommendations, and have shared demos and talks at meetups and other events. You will have an opportunity to directly collaborate and innovate across the product and engineering teams to ensure we are supporting and continuing to build solutions that our customers love.\nWhat you’ll do:\n\n\n* Define and execute initiatives to grow awareness and adoption of Chainguard Images and Wolfi\n\n* Build hands-on demos, integrations, technical material, and examples\n\n* Create content across multiple media, including blogs, talks, social media and videos related to Chainguard Images and Wolfi\n\n* Develop educational materials and run developer and customer workshops\n\n* Interact with users where they are, both online (e.g.: Reddit, Stack Overflow, Xwitter, podcasts) and in person (conferences, meetups, company talks)\n\n* Listen to, analyze, and disseminate relevant developer insights with the product and engineering teams, influencing the roadmap and product strategy\n\n* Review internal product and engineering design documents from the developer’s perspective\n\n* Speak about Chainguard Images, Wolfi and related technologies at relevant community events; this includes both conceptual, high-level material and technical, hands-on training\n\n* Review issues and community forums related to Chainguard Images or Wolfi, smoothing the developer experience and helping solve recurring issues\n\n* Test and QA images and Wolfi and then submit bug reports and feature requests that help improve the developer experience\n\n* Collaborate with engineering, marketing, and sales to stay informed on feature work and got to market strategies\n\n\n\nWhat we're looking for:\n\n\n* Strong interpersonal skills and the ability to effectively communicate, build rapport and relate to developers, especially container users, in both written and verbal forms\n\n* Experience as a software developer who has worked with containers and containerized workloads, whether as part of a role or as an open source contributor \n\n* A solid understanding of containers and container-related technology\n\n* Familiarity with and knowledge of free and open source software, software package ecosystems, and Linux distributions\n\n* Preference for experience in the Python or Java programming language ecosystems\n\n* Knowledge related to software vulnerabilities and vulnerability management\n\n* Active contributor, member, or leader in one or more software or open source communities\n\n* Willing and able to travel up to 30% of the time for talks, conferences, and workshops\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Java, Sales, Engineer and Linux jobs that are similar:\n\n
$52,500 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us :\nHiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.\n\n\nAt Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers.\n\n\nWe’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $22 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.\n\n\nOpportunity:\nHiver is looking for an engineer to join our DevOps/Site Reliability Engineering (SRE) team which ensures that all our user-facing services and production systems keep running smoothly. You will also be closely working with the Product teams to improve the complete lifecycle of services, right from the inception and design, deployment, operation, and optimization. We are an engineering focussed team so we keep investing in improving our tools, tests, processes, and technology. We consider our people to be our biggest asset and we strive to build a culture where everyone is continuously learning and growing.\n\n\nYou are excited to make an impact and enjoy. You will collaborate with cross-functional teams to streamline our software development lifecycle, automate deployment processes, and ensure the reliability and scalability of our applications. You'll work closely with engineering teams, and other stakeholders to implement best practices and tools that enable continuous integration, continuous delivery, and efficient infrastructure management.\n\n\n\nWhat you will be working on:\n* Creating and Managing kubernetes clustersDeploying applications to kubernetes Manage multiple datastores - Elasticsearch, Creating and Managing kubernetes clusters\n* Deploying applications to kubernetes \n* Manage multiple datastores - Elasticsearch, RDS, DocumentDB etc\n* Manage queueing systems - RabbitMQ, Kafka\n* Architecting solutions as per engineering teams needs\n* Solve scalability issues with current infrastructure\n* Provide support to engineering teams\n* Implementing gitops across the organization\n\n\n\n\nWhat we are looking for:\n* 1+ years of experience in SRE Operations / System Administrator / DevOps roleStrong working knowledge of Linux and 1+ years of experience in SRE Operations / System Administrator / DevOps role\n* Strong working knowledge of Linux and operating system fundamentals\n* Experience in any Configuration Management Tool ( Ansible Preferred)\n* Experience with containerization (Docker, Kubernetes)\n* Experience working with Cloud platforms (AWS)\n* Scripting knowledge (Python / Bash)Experience with Scripting knowledge (Python / Bash)\n* Experience with monitoring tools like DataDog / CloudWatch / Grafana is a must\n* Experience working with a CI/CD setup is a must (Jenkins)\n* Experience with ELK stack will be an advantage\n\n\n\n\n\n\nAt Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud, Sales, Engineer and Linux jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.
Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
How do we make work life better?
By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia
About The Opportunity
The Principal Service Consultant guides the overall design and delivery of the Ceridian HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include; facilitation of customer requirements gathering, design of the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.
What You’ll Get To Do
Provide Implementation Services to customers:
Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
Design and document innovative solutions to solve customers’ business needs
Guide the configuration of the Ceridian application to meet customer’s business requirements
Act as subject matter expert (SME) on strategic implementations
Lead internal project meetings and provide status on progress of activities and deliverables
Contribute to Internal Implementation Initiatives:
Design and document solutions and contribute to a solutions repository
Document best practices and share with the Practice
Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM)
Regularly participate in internal process improvement initiatives
Focus on Continuing Education:
Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
Participate in Continuing Education sessions, lead Implementation best practice sessions
Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
Support the sales cycle through solution review and feedback and assistance with scoping and estimation
Participate in prospect discussions regarding solution overview and implementation considerations
What’s In It For You
Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events
Skills And Experience We Value
Bachelor’s degree or equivalent experience
Master’s degree or post graduate coursework an asset
10+ years of experience in human capital management applications consulting
5+ years in Consultant role with Ceridian HCM
Solid experience in business process mapping
Experience in change management an asset
Technical Skills Requirements:
Proficient in Microsoft Office products
Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
Solid understanding of relational databases and SQL and asset
Experience with one or more of the following applications in addition to Ceridian HCM: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris or Preceda
Ability to effectively implement all Ceridian HCM modules
Expert knowledge of common human capital management (HCM) business practices
Deep understanding of different industries and how Ceridian implement best practices apply to the customer’s business practices
Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
Functional Skills Requirements
Excellent customer relationship and business acumen
Demonstrates full competence in business function
Ability to engage with multiple projects & customers at the same time and manage competing priorities
Excellent organization, communication and collaboration skills
Ability to lead and facilitate customer and internal workshops and sessions
Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities
Acts as role model for Consulting@Ceridian guidelines
Ability to provide implementation scoping and solution guidance in the sales cycle
Interpersonal Skills
Excellent written and verbal communication skills
Excellent presentation skills; able to adjust content and presentation style to different audiences
Ability to establish credibility and rapport with internal and external stakeholders at all levels of organisation
Ability to work within project teams and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources, Product Management and
Development
Creates formal networks involving coordination across groups
Ability to influence customers to modify current business practices, as required
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.
Apply Now
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Software, Web, JavaScript, CSS, HTML, Git, Microsoft, Senior, Backend, Digital Nomad, Growth, Sales, Docker, Mobile, Ecommerce, Shopify, Testing, Travel, Junior, Android, Education, Ads, Marketing, VFX, Linux, Ruby, Engineer, Salesforce, Test, Cloud, API, Consultant and Consulting jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Our name comes from a combination of two words: Talent and Simplicity. Originally starting our operations in Melbourne in 2018, Talentplicity Consulting now has offices in Melbourne and Sydney, catering to its clients across Australia, in every state and territory.
Talentplicity Consulting (TPC) is a very fast-growing startup IT Consulting firm. TPC is a strategic staffing and consulting augmentation partner to several large to medium-sized companies in Australia. While our head offices are based in Sydney, we also have our second offices in Melbourne.
You need to have;
7+ years of experience working as a Business Analyst.
Due to government regulations, you must be an Australian Citizen to be considered for this opportunity.
Ideally, having a current Baseline or NV1 clearance is highly regarded
Previous work experience in telecommunications or with larger corporations is greatly regarded.
Previous experience with cyber security or network security-related projects is required.
End-to-end process improvement experience for existing processes
Experience with setting up new strategies according to the changing scopes and business needs
Impeccable written and verbal communication skills are critical
Extensive experience with process mapping and modeling.
Excellent Stakeholder Management skills with the ability to work with senior business representatives.
How to apply:
If you think you have what it takes to secure this opportunity, please apply NOW! For further information about this opportunity, please email [email protected] or call us at 0 0447-719-846.
For more jobs like this, please visit our website at www.talentplicity.com.au or on LinkedIn by visiting https://linkedin.com/company/talentplicity
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
As a pioneer in the Engineering Software space, this global organisation has continued to grow year on year due to their market leading products. They are headquartered in the US, have over 4000 employees and their products have been deemed by industry experts as some of the best solutions in the market. Due to growth, they now require a Senior Software Engineer with Ruby experience to join the team!
This person can be based anywhere in Australia.
Role & Responsibilities
Work on challenging problems, write high quality code and deliver world class solutions.
Design and implement large-scale enterprise solutions.
Design, develop and operate a full suite of microservices
Actively participate in agile software development environment
Support various stakeholders within the business from a technical perspective.
Create architecture requirements and recommendations
Work closely with customers to ensure their solutions is delivered to the highest quality.
Improve product quality, security as well as performance.
Participate in design review sessions and peer code review
Mentor junior team members
Skills & Experience
Strong communication skills both written and verbal
Excellent problem-solving skills
Object Oriented Programming experience
Demonstrated experience with Ruby, SQL, HTML, CSS
Self-starter and highly motivated individual.
Willingness to learn their solutions
Benefits
Up to $165,000 + super + benefits for the right candidate. Package depending on experience
If this sounds like you then please apply now!
To see more jobs and updates follow Kaliba on LinkedIn -https://www.linkedin.com/company/kaliba
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The client is a global software product company looking to expand the team by bringing on multiple Automation Test Specialists to expand the team. Client head office is based in Sydney CBD but offer fully remote working anywhere in Australia.
About The Position
You will be responsible for increasing product quality of the complex platform by identifying areas as well as different methods to expand test coverage and improve the overall software quality of platform for the multiple stakeholders and users.
You will be involved in varying and interesting work, including evaluating and championing quality throughout the product development cycle by unifying team test methods, asking the obvious and not-so-obvious questions and challenging assumptions. You will collaborate with our Product, Development and Infrastructure team to ensure they release the highest quality product possible.
Skills & Experience
Experience maintaining and extending both API and UI automation framework across multiple projects.
Developing and executing automated test scripts in an Agile environment.
Actively participate in code review and maintaining test automation repository.
Design, build, edit and update automated test scripts with minimal supervision.
Perform testing (both manual and automated).
Overseeing or doing manual test execution in instances where tests can’t be automated.
Analysing business requirement and increase the overall testing coverage.
Partner closely with dev team to ensure user stories are tested and ready to be released.
How To Apply
If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The client is a global software product company looking to expand the team by bringing on multiple Automation Test Specialists to expand the team. Client head office is based in Sydney CBD but offer fully remote working anywhere in Australia.
About The Position
You will be responsible for increasing product quality of the complex platform by identifying areas as well as different methods to expand test coverage and improve the overall software quality of platform for the multiple stakeholders and users.
You will be involved in varying and interesting work, including evaluating and championing quality throughout the product development cycle by unifying team test methods, asking the obvious and not-so-obvious questions and challenging assumptions. You will collaborate with our Product, Development and Infrastructure team to ensure they release the highest quality product possible.
Skills & Experience
Experience maintaining and extending both API and UI automation framework across multiple projects.
Developing and executing automated test scripts in an Agile environment.
Actively participate in code review and maintaining test automation repository.
Design, build, edit and update automated test scripts with minimal supervision.
Perform testing (both manual and automated).
Overseeing or doing manual test execution in instances where tests can’t be automated.
Analysing business requirement and increase the overall testing coverage.
Partner closely with dev team to ensure user stories are tested and ready to be released.
How To Apply
If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy! Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has 2.7M units on its platform and has captured more than 270 million photos. We’re everyday people with a shared purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities! When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximise returns, which means they’re building better experiences for their residents. When property people are happy, we’re happy. That’s why we’re HappyCo. Learn more about our Product Vision here!
Where & How We Work
At HappyCo we work in a multitude of ways depending on where we are and what is going on in our lives. Whether that be fully remote or hybrid remote, or in-office sometimes, we cater for everyone!
We currently have an office in Adelaide, Australia but our team is currently spread across Australia, United States, New Zealand, Canada and we are growing rapidly!
Our HQ is in Adelaide, so if you are based there you have the option of working in the office, at home or in a hybrid capacity! For those in other states, we enable complete remote working!
Being globally distributed means thinking about other time zones and to support this we offer autonomy and flexibility in how you structure your day around core working hours. There might be some collaboration outside of a "normal" 9-5, but we aim to work asynchronously as much as possible.
Our HappyCo Culture
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!
At HappyCo (happy.co), we’re building simple solutions that deliver real happiness to real people while reimagining property management. We’re on the lookout for a Senior Product Designer to join the Shared Experiences team which supports unified experiences such as Account administration, Authentication, User Management and Support across multiple product lines.
A Senior Product Designer at HappyCo is an integral part of a successful, high performing product team. You’ll operate as the “Chief Creative Officer” in your team, and play a crucial role in helping bridge what product managers want to build and what engineers actually build, bringing your ideas to the table and discovering the right solutions together in collaboration. Sitting in the shoes of both external and internal customers, you’ll create shared product experiences that are leveraged across product teams to multiply the impact of their product line.
You are always looking to learn and experiment and are driven by customer data on usage and adoption metrics, as well as insights gleaned from meeting and speaking with customers directly. You will have a broad range of knowledge and skills across the full gamut of Product Design including product strategy, user research, interaction design and visual design. You’re a systems thinker and will constantly look for ways to create clarity through complexity and identify opportunities for the core HappyCo experience to mature and perform at scale.
You’ll join the Shared Experiences product team triad, working closely with the product manager and lead engineer, so proactive communication, storytelling and stakeholder management will be instrumental to your ability to execute and deliver on outcomes together.
During your first two weeks, you will:
Get to know our leadership, culture, and values
Complete our HappyCo orientation and onboarding program
Onboard with the design team, your product triad and product team
Start reading our favorite industry primers
Familiarise yourself with our tools (pssst: we use Figma and Dovetail)
Attend your first Company Wide Meeting and Product Update Meetings (rotating bi-weekly)
During your first six weeks, you will:
Join customer calls to gain real-time exposure to the problems we are solving
Acquire industry knowledge and understand our product strategy and wider range of products
Bring your ideas and design leadership skills to the table and drive collaboration with the product team triad leveraging design thinking processes
Get up to speed with the wider design team, joining regular critiques and team meetings
Work with your Manager to set goals and priorities
During your first six months, you will:
Drive product discovery activities with your team, facilitate customer research, synthesize findings and identify opportunities that deliver value to customer and align with our product strategy
Design, test and deliver a solution to customers, tracking adoption metrics towards a product team outcome
Understand, work with and contribute to the HappyCo Design System
Work with other designers across teams to ensure a holistic user experience
Visit our customers to gain important contextual information to build deep understanding of their day-to-day operations, their roles and scope of their responsibilities.
Contribute effectively to design team culture through leadership, mentorship, knowledge sharing and raise the bar for quality, efficiency and scalability
Your job will involve:
Leading end-to-end product solutions from discovery through to delivery
Collaborating with your product triad and team to deliver on outcomes using concepts, flows, wireframes, high fidelity mockups and prototypes for customer validation, rapid iteration and usability testing
Thinking in systems, continuously zooming in and out to recognize and look for dependencies between different parts of our product offering
Identifying and prioritizing solutions that are solve our customers problems
Ensuring customer-centricity and usability of highly-complex and technical products
Delivering presentations that showcase your relevant work and team’s progress against outcomes, learnings and insights to the wider company and key stakeholders
What we think you should have to be successful:
5+ years of product design experience with high proficiency in product discovery techniques and approaches
Strong product discovery skills, with proven experience using frameworks and coordinating research and usability testing
A results-driven portfolio comprised of compelling solutions that solve real world problems
Competency conducting research and usability testing, and setting outcome-based goals
Experience designing for multiple levels of audiences and user archetypes within an enterprise or B2B context
Experience working within a tech-based design role or digital-focused agency and the ability to work closely with software development teams
Motivated by people-centric design processes and a desire to create happiness through delightful experiences
Flexibility of schedule to work across timezones, meeting online with customers and team members based in Australia & North America as required
About HappyCo
HappyCo builds mobile and cloud solutions to enable real-time property data. Its Happy Property flagship product suite has 3.5M units on its platform and has captured more than 270 million photos. The company was founded in 2011 and is privately held with employees located throughout North America and Australia.
We’re everyday people with a shared purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders, and everything in between.
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow.
To learn more about our culture, check out our Glassdoor page!
Also some of the added benefits you’ll experience while working at HappyCo are:
- Competitive remuneration
- Opportunity to work for one of the fastest growing technology companies in the Proptech industry in Adelaide
- Paid parental leave policy
- Flexible hours and work environments to help you best maintain a healthy work/life balance
- Monthly stipend to support expenses related to health and wellbeing, such as gym membership, fitness classes, etc.
*Overseas travel to North America is dependent on practicality and travel advice.
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
About the role
Reporting to the Senior Lifecycle Marketing Manager, the Lifecycle Marketing Manager is responsible for planning and delivering data driven one-to-one lifecycle journeys and member experiences (both BAU and project based) that will help inform, educate, engage, and retain members with HCF.
Key focus will be to develop activity that will positively impact member retention and satisfaction rates while helping members understand and get better value out of their cover with HCF. And to take a multi-channel approach to activity, ensuring members are communicated to at the right time via the most appropriate channel and with the most relevant messages.
Key responsibilities
Proactively develop and deliver one-to-one data driven lifecycle, member support and retention activity and journeys. This includes development of activity, stakeholder engagement, creative review, agency/supplier coordination and the reporting and tracking of results & insights
Ensure marketing strategies, comms plans and member journeys are data driven and support key member engagement and retention metrics
Ensure marketing excellence in developing and managing all activity within agreed timelines and budgets, and with correct QA and review processes applied
Budget management, including identifying and implementing opportunities to optimise or reduce the cost of allocated activity.
Work closely with key stakeholders, including Member Services, Product, Member Health and IT, to develop and generate marketing activity that will help achieve desired member and business outcomes
Manage the relationship with external suppliers and vendors, including ensuring SLA’s and testing is completed within agreed timelines
About you
To be successful in this role, you will demonstrate the following qualifications, experience and skills:
Tertiary qualifications in marketing and/or communications
8-10 years’ experience in a data driven marketing role in medium to large organisations - business and/or government and /or not-for-profit sector.
Strong grasp of current lifecycle marketing strategies and in designing and managing multi-channel marketing campaigns
Proven track record of delivering against key metrics and in developing test and learn frameworks, across multiple channels, especially email, direct mail and SMS
Strong project management skills - ability to manage multiple projects with conflicting deadlines, work under pressure and maintain professionalism
Have strong senior stakeholder experience in a large corporate environment - and able to collaborate with internal stakeholders confidently and effectively
Experience in working with internal and external vendors in planning and delivery of activity
Has a strong commercial focus with high standards of work to ensure efficiency, accuracy and within budget.
You share a commitment to our values: Step Forward; Stay Human; Walk in their Shoes; Make it Better; Get there Together.
Desirable:
Exposure and understanding of Salesforce Marketing Cloud or other marketing automation systems
Mail house and digital agency experience
Use of Excel, and MS Project
Culture
Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.
Come and join our HCF team!
Benefits
Up to 50% discount on health cover, pet & travel insurance
Flexible work arrangements
Family & Friends day
Organisational wide Recognition & Rewards program
Generous Parental Leave Scheme
Certified Family Friendly Workplace
Health & Wellbeing Initiatives
A career with us - How to Apply
Please check out our website at https://www.hcf.com.au/about-us/careers
HCF is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply. All potentially successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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