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Vimeo is a video sharing platform that allows users to upload, share and view high definition videos. Everything you need to make, manage, and share brilliant videos. Quickly create, edit, and share content regardless of your budget or expertise. Strea...
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🏢 Vimeo
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Principal Application Security EngineerVimeo💰 $63k - $105k* |
SecurityDesignEmbeddedSystemTechnicalSupportDeveloperSoftwareTestCodeWebCloudAPIManagementLeadContentReliabilityEngineerEngineering |
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Vimeo is hiring a
Remote Principal Application Security Engineer\nAs a Principal Application Security Engineer at Vimeo, you will engage in a variety of activities, either offensive, defensive, or some combination thereof, ultimately aimed at safeguarding our users who entrust Vimeo with their content every day.\n\nYou’ll plan, carry out, and lead security initiatives to monitor and protect sensitive data and systems from infiltration and cyber-attacks.\n\nYou will likely collaborate frequently with and support developers, as well as members of the infrastructure security team, the compliance team, IT, Product, and other teams throughout the organization.\n\nYou love to solve puzzles, and are a great team player.\n\nThis role is remote. The role requires three hours of overlap with the US Eastern time zone (i.e., New York City) daily.\n\nWhat you’ll do:\n\nDepending on your preferences and the current needs of the team, you may either focus on just one or two of the following areas, or you may choose to become involved with many of them.\n\n\n* Security architecture — create a technical plan for partitioning and consolidating our cookies; draft up a sequence diagram for a new middleware to prevent IDOR attacks; implement a POC for leveraging CAPTCHA challenges in cross-origin embedded iframes; draft some code to modify the expiration behavior of our JWTs then pair with our API team to get feedback\n\n* Penetration testing — either hunt for security issues on our production or staged applications during an open-box internal pen test, or help coordinate an engagement with an external firm\n\n* Writing code for internal automated security tools — write some code, usually in Python, Bash, or Go, to support any of our team's various initiatives. Often we strive to facilitate a culture of “paved roads” for our developers, such that it is easy for any developer to incorporate security into their designs and implementations\n\n* Threat modeling — consider how malicious attackers may compromise our systems, and advise developers and product managers on what defenses are needed\n\n* Code reviews — discover weakness in our source code before it reaches production\n\n* Bug bounty program — help triage new incoming reports on a daily basis, plus launch creative initiatives to increase researcher engagement on our programs\n\n* Web Application Firewall and Rate Limiting — expand coverage and tune new rules while coordinating with developers, support team members, and the site reliability team\n\n* Remediation — enable and encourage developers to correctly fix recently discovered security issues in a timely manner, ultimately reducing our Mean Time To Remediate\n\n* Secure Software Development Lifecycle — configure automated tooling (eg. static and dynamic code analysis,, IAST) in our SDLC to detect security issues in our source code before it reaches production\n\n* Developer Education, Security Culture — create fun ways to spread technical security awareness throughout the engineering department\n\n* Incident response — lead or assist in running the various phases of an incident response, including initial detection, triage, containment, recovery, root cause analysis, retrospective, etc.\n\n* Collaboration with the infrastructure security team — pair with members of the infrastructure security team on various projects to secure our cloud instances and employee workstations\n\n* Collaboration with the compliance and privacy team — help ensure that our company complies with industry best practices and standards\n\n* Process improvements — help strengthen our own internal processes and procedures\n\n* A typical day will look like:\n\n\n\n* Engage with one or more product development teams and guide them through a threat model and data flow analysis.\n\n* Review the code for major new functionality to ensure security best practices are followed. \n\n* Review new tickets in our bug bounty program (http://hackerone.com/vimeo) and use your system design and threat modeling knowledge to reproduce, define risk and mitigating controls and propose a fix., \n\n* A call or two with Development, Product Management teams to discuss security-related issues\n\n* Pen test a new feature in a staging environment with Burp Pro\n\n* Assist the compliance team on a privacy-related project\n\n* Provide technical advice in response to occasional questions from developers and other members of the security team\n\n\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* Required: 5+ years of prior experience in either software development, devops, or site reliability engineering with hands-on coding experience.\n\n* Preferred: prior experience in Application Security\n\n* 7+ total years of relevant experience in Engineering, Application Security, or a similar technical field.\n\n* Strong knowledge of modern web, mobile, and network security\n\n* Strong programming skills with at least one of the following languages, and the ability to read all of them: Python, Go, PHP, Javascript, and Ruby\n\n* Expertise with application pen testing, using tools like Burp or Zap\n\n* Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment.\n\n* Confident with shell scripting\n\n* Confident with common SDLC components, like git, Jira, Jenkins, etc\n\n* Confident ability to communicate technical security concepts to developers\n\n* At least an upper-intermediate level of English\n\n\n\n\nBonus points:\n\n\n* Link to a Github repo with security tools/scripts you’ve developed or help maintain\n\n* Full-stack web development experience creating RESTful applications (in any language) is a big plus\n\n* Open source vulnerability research or blog posts is a big plusS\n\n* Experience with system security hardening guidelines and SDLC principles\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, API and Engineer jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nTel Aviv, Tel Aviv District, Israel
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👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Application Security EngineerVimeo💰 $65k - $125k* |
SecurityDesignSystemTechnicalSupportDeveloperSoftwareTestCodeWebCloudManagementLeadContentReliabilityEngineerEngineering |
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Vimeo is hiring a
Remote Application Security Engineer\nAs a Sr. Application Security Engineer at Vimeo, you will engage in a variety of activities, either offensive, defensive, or some combination thereof, ultimately aimed at safeguarding our users who entrust Vimeo with their content every day.\n\nYou’ll plan, carry out, and lead security initiatives to monitor and protect sensitive data and systems from infiltration and cyber-attacks.\n\nYou will likely collaborate frequently with and support developers, as well as members of the infrastructure security team, the compliance team, IT, Product, and other teams throughout the organization.\n\nYou love to solve puzzles and are a great team player.\n\nThis role is remote.\n\nWhat you’ll do:\n\nDepending on your preferences and the current needs of the team, you may either focus on just one or two of the following areas, or you may choose to become involved with many of them.\n\n\n* Penetration testing — either hunt for security issues on our production or staged applications during an open-box internal pen test or help coordinate an engagement with an external firm\n\n* Writing code for internal automated security tools — write some code, usually in Python, Bash, or Go, to support any of our team's various initiatives. Often, we strive to facilitate a culture of “paved roads” for our developers, such that it is easy for any developer to incorporate security into their designs and implementations\n\n* Threat modeling — consider how malicious attackers may compromise our systems, and advise developers and product managers on what defenses are needed\n\n* Code reviews — discover weaknesses in our source code before it reaches production\n\n* Bug bounty program — help triage new incoming reports on a daily basis, plus launch creative initiatives to increase researcher engagement in our programs\n\n* Web Application Firewall and Rate Limiting — expand coverage and tune new rules while coordinating with developers, support team members, and the site reliability team\n\n* Remediation — enable and encourage developers to correctly fix recently discovered security issues in a timely manner, ultimately reducing our Mean Time To Remediate\n\n* Secure Software Development Lifecycle — configure automated tooling (eg. static and dynamic code analysis, IAST) in our SDLC to detect security issues in our source code before it reaches production\n\n* Developer Education, Security Culture — create fun ways to spread technical security awareness throughout the engineering department\n\n* Incident response — lead or assist in running the various phases of incident response, including initial detection, triage, containment, recovery, root cause analysis, retrospective, etc.\n\n* Collaboration with the infrastructure security team — pair with members of the infrastructure security team on various projects to secure our cloud instances and employee workstations\n\n* Collaboration with the compliance and privacy team — help ensure that our company complies with industry best practices and standards\n\n* Process improvements — help strengthen our own internal processes and procedures\n\n* A typical day will look like:\n\n\n\n* Engage with one or more product development teams and guide them through a threat model and data flow analysis.\n\n* Review the code for major new functionality to ensure security best practices are followed. \n\n* Review new tickets in our bug bounty program (http://hackerone.com/vimeo) and use your system design and threat modeling knowledge to reproduce, define risk and mitigating controls and propose a fix. \n\n* A call or two with Development, Product Management teams to discuss security-related issues\n\n* Pen test a new feature in a staging environment with Burp Pro\n\n* Assist the compliance team on a privacy-related project\n\n* Provide technical advice in response to occasional questions from developers and other members of the security team\n\n\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* Required: 4+ years of prior experience in either software development, devops, or site reliability engineering with hands-on coding experience.\n\n* Preferred: prior experience in Application Security\n\n* 6+ total years of relevant experience in Engineering, Application Security, or a similar technical field.\n\n* Strong knowledge of modern web, mobile, and network security\n\n* Strong programming skills with at least one of the following languages, and the ability to read all of them: Python, Go, PHP, Javascript, and Ruby\n\n* Expertise with application pen testing, using tools like Burp or Zap\n\n* Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment.\n\n* Confident with shell scripting\n\n* Confident with common SDLC components, like git, Jira, Jenkins, etc\n\n* Confident ability to communicate technical security concepts to developers\n\n* At least an upper-intermediate level of English\n\n\n\n\nBonus points (nice skills to have, but not needed): \n\n\n* Link to a Github repo with security tools/scripts you’ve developed or help maintain\n\n* Full-stack web development experience creating RESTful applications (in any language) is a big plus\n\n* Open-source vulnerability research or blog posts is a big plus\n\n* Experience with system security hardening guidelines and SDLC principles\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Engineer jobs that are similar:\n\n
$65,000 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nBengaluru, Karnataka, India
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Executive AssistantVimeo💰 $140k - $200k* |
AssistantSupportTravelStrategyManagementExecutive |
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Vimeo is hiring a
Remote Executive Assistant\nVimeo is looking for an experienced Executive Assistant to support executives on our leadership team. The ideal candidate has experience working in fast-paced environments that require a high degree of professional integrity. Executive Assistants at Vimeo are intuitive and resourceful, and are fueled by organizational excellence and a love of perfecting the smallest detail. If you are an exceptional communicator and have a knack for building relationships quickly, this may be the role for you.\n\nWhat you’ll do:\n\n\n* Coordinate internal and external meetings\n\n* Manage ever-changing calendars, including booking and managing conference rooms\n\n* Coordinate travel arrangements\n\n* Process expenses through Oracle and reconcile department P-Cards in Visa Spend Clarity in compliance with company purchase and T&E policies \n\n* Manage, organize, and safeguard confidential material, displaying the utmost level of discretion and ethical standards\n\n* Coordinate internal and external events, including team presentations, and leadership strategy off-site/on-site sessions \n\n* Partner with internal Executive Assistants to ensure smooth day-to-day communication and organization\n\n\n\n\nSkills & knowledge you should possess:\n\n\n* 4+ years’ experience providing administrative support to multiple executives\n\n* 2+ years’ experience coordinating travel logistics on behalf of multiple executives\n\n* 2+ years’ of calendar management and expense report management for multiple executives\n\n* Highly proficient in Google Suite \n\n* Expert at balancing competing priorities, with the ability to anticipate needs and stay one step ahead\n\n* Outstanding written and verbal communication skills and exceptional follow-through\n\n* Thoughtful about problem-solving and demonstrates mature judgment in difficult or complex situations\n\n* Trustworthy and treats all company matters with discretion\n\n* Confidently flexible and comfortable with change\n\n\n\n\nTargeted Base Salary Range: $67,500 to $103,500\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel and Travel jobs that are similar:\n\n
$140,000 — $200,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Principal Security Operations EngineerVimeo💰 $60k - $110k* |
SecuritySystemSupportSoftwareDevOpsCloudManagementLeadContentOperationsEngineerLinux |
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Vimeo is hiring a
Remote Principal Security Operations Engineer\nAs a Principal Security Operations Engineer at Vimeo, you will engage in a variety of activities, either offensive, defensive, or some combination thereof, ultimately aimed at safeguarding our 300+ million users who entrust Vimeo with their content every day.\n\nYou’ll plan, carry out, and lead security initiatives to monitor and protect sensitive data and systems from infiltration and cyber-attacks.\n\nYou will likely collaborate frequently with and support developers, as well as members of the infrastructure security team, the compliance team, IT, Product, and other teams throughout the organization.\n\nYou love to solve puzzles, and are a great team player.\n\nThis role is remote.\n\nWhat you'll do:\n\nDepending on your preferences and the current needs of the team, you may either focus on just some of the following areas, or you may choose to become involved with all of them.\n\n\n* As a Principal SecOps Engineer, you will be responsible for ensuring the security of our systems and infrastructure. You will work closely with our development, DevOps teams to identify and remediate vulnerabilities, implement security best practices, and automate security processes. You will also monitor and respond to security incidents and maintain compliance with industry and regulatory standards.\n\n* Conduct security assessments of our systems and infrastructure to identify vulnerabilities and risks, identify risk owners and implement mitigating controls.\n\n* Implement and maintain security controls, including access controls, Zero trust network access (ZTNA), network segmentation, and security monitoring tools.\n\n* Design and operate identity management, lifecycle, governance and SSO.\n\n* Implement and operate cloud security hardening and cloud security posture management across Google cloud and AWS.\n\n* Develop and maintain security policies and procedures, and ensure compliance with industry and regulatory standards.\n\n* Collaborate with SRE, AppSec and Information technology around vulnerability management, endpoint hardening, detection and response.\n\n* Participate in incident response activities, including investigating security incidents and responding to security alerts.\n\n* Collaborate with development and DevOps teams to implement security best practices throughout the software development and infrastructure lifecycle.\n\n* Automate security processes using scripting and other automation tools.\n\n* Stay up-to-date with the latest security threats, vulnerabilities, and technologies.\n\n* Collaboration with the compliance and privacy team — help ensure that our company complies with industry best practices and standards\n\n* Process improvements — help strengthen our own internal processes and procedures\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* 6+ years of experience in a security or operations role, preferably in a cloud-based Linux environment.\n\n* 3+ years experience with container and container orchestration systems\n\n* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. \n\n* Strong knowledge of security best practices and industry standards, such as NIST, CIS, and ISO.\n\n* Relevant certifications such as CISSP, CCSP, or AWS Certified Security Specialty are a plus.\n\n* Experience with security tools such as IDS/IPS, SIEM, vulnerability scanners, and endpoint protection.\n\n* Experience with automation tools such as Terraform, Ansible, or Chef.\n\n* Strong scripting skills using Python, shell, or other scripting languages.\n\n* Excellent problem-solving skills and the ability to work well under pressure.\n\n* Good communication and interpersonal skills.Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment.\n\n* Confident with common SDLC components, like git, Jira, Jenkins, etc\n\n* At least an upper-intermediate level of English\n\n\n\n\nBonus points (nice skills to have, but not needed):\n\n\n* Experience implementing zero trust network access such as Z-Scaler, Warp, Google beyondCorp etc.\n\n* Experience implementing identity lifecycle including provisioning, quarterly access reviews, role management and deprovisioning.\n\n* Understanding of FIDO2 and machine certificate authentication flows.\n\n* Experience with Crowdstrike and OKTA.\n\n* Experience with system security hardening guidelines and SDLC principles\n\n* Experience with implementing Fedramp and/or HIPAA.\n\n\n\n\nTargeted Base Salary Range: $149,400 to $227,500\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.\n\n#LI-MM1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Product Marketing Manager PricingVimeo💰 $63k - $98k* |
ManagerSaaSGrowthStrategyManagementLeadMarketing |
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Vimeo is hiring a
Remote Product Marketing Manager Pricing\nVimeo’s Product Marketing Team is searching for a passionate and analytical Pricing Lead to bring our offerings to life through compelling pricing and packaging GTM rollouts. \n\nYou will be responsible for the development and implementation of Vimeo’s Pricing strategy across all routes to market (self-serve and sales-assisted) and deliver customer-friendly, innovative pricing solutions to drive sustainable growth & improve customer buying journeys. You will collaborate cross-functionally with Product, Revenue & Go-To-Market Leaders to align our organization behind our strategy and oversee the implementation of them. \n\nPricing and packaging is an integral lever to accelerate Vimeo’s revenue growth. It touches nearly every part of our business and is a critical part of our customer experience. A successful candidate will be highly analytical and have a track record of delivering results in a fast-paced and dynamic business environment. This is a highly visible individual contributor role, reporting to the Head of Product Marketing.\n\n*Candidates based in NYC or East Coast preferred*\n\nWhat you’ll do:\n\n\n* Lead the development and optimization of our pricing and packaging strategy based on business goals\n\n* Conduct primary research and experiments to ensure our pricing and packaging initiatives solve for customer needs and drive ongoing revenue growth for Vimeo\n\n* Lead the cross-functional operationalization of pricing & packaging initiatives & ensure we have the right process to initiate and make pricing changes\n\n* Partner cross-functionally to enable revenue teams and customers on launching pricing and packaging changes.\n\n* Monitor and measure strategies to evaluate growth, uncover friction, and refine strategies over time.\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* 6+ years of product marketing and pricing experience.\n\n* Understanding of SaaS business models, product-led growth principles, and hybrid GTM models (self-serve and sales-assisted).\n\n* Experimentation mindset with experience running pricing research.\n\n* Exception GTM/project management experience, working with cross-functional teams collaboratively\n\n* Bias for action - both strategically and tactically\n\n* Demonstrated ability to ask the right questions and to use sound business judgment when collaborating with a wide-range of stakeholders\n\n* Clear and compelling communicator\n\n\n\n\nTargeted Base Salary Range: $110,700.00 to $169,500.00\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.\n\n#LI-RS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Marketing jobs that are similar:\n\n
$62,500 — $97,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Solutions Software EngineerVimeo💰 $60k - $108k* |
SoftwareDesignFront EndFull-StackTechnicalSupportAPISeniorSalesEngineerEngineeringBackendExecutive |
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Vimeo is hiring a
Remote Solutions Software Engineer\nWe are seeking a highly motivated and experienced senior solutions full-stack engineer to provide world-class technical support to our highest-value customers at Vimeo by bridging the gap between sales and engineering.\n\nThis role requires a unique blend of hands-on coding experience, architectural vision and a deep understanding of our client requirements to enhance customer experience and foster continued engagement with our products and services. You will partner closely with sales, customer success, support, product, engineering and directly with our customers to identify gaps and formulate solutions that deliver exceptional value to our end-users. \n\nWhat you’ll do:\n\n\n* Technical Leadership: Provide technical expertise and guidance to internal and external customers on all aspects of our API design, integration, and implementation. Become a trusted technical advisor to customers, understanding their specific use-cases and creating detailed technical design proposals to demonstrate our product capabilities aligned with their strategic goals.\n\n* Debugging Expert: Triage high-priority customer issues related to API usage and escalate issues where necessary to ensure timely resolution.\n\n* Proactive Solutioning: Anticipate potential customer pain points and proactively propose technical solutions or workaround recommendations.\n\n* On-call Support: Provide timely support for urgent high-value live events.\n\n* Customer Advocacy: Shape Vimeo’s product and engineering roadmaps by championing features and solutions that address recurring customer needs.\n\n* Knowledge Base Development: Author and maintain comprehensive customer-facing technical documentation and architectural artifacts to enhance customer self-service experience.\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* Bachelor's degree in computer science or a related technical field (or equivalent work experience). \n\n* 3+ years experience as a solutions architect, systems engineer or a similar role.\n\n* Proven experience in designing and implementing APIs, defining endpoints, and client SDKs.\n\n* Experience engaging with and presenting to technical stakeholders and executive leaders.\n\n* Excellent communication (written and verbal), presentation and collaboration skills with technical and non-technical stakeholders.\n\n* Proficient in a frontend and a backend technology.\n\n* Capable of writing tests for complex systems ensuring continued and measurable stability.\n\n* Strong root-cause problem-solving and troubleshooting skills. \n\n\n\n\nTargeted Base Salary Range: $117,000 to $178,000\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, API, Senior, Sales, Engineer and Backend jobs that are similar:\n\n
$60,000 — $107,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Salesforce DeveloperVimeo💰 $50k - $90k* |
SalesforceDeveloperDesignSecurityTechnicalSupportSoftwareCodeJavaCloudLeadSalesReliabilityEngineer |
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Vimeo is hiring a
Remote Salesforce Developer\nVimeo seeks a Salesforce / Java / Apex Lead Software Engineer to power our CRM infrastructure. You'll drive innovation, design transformative solutions, and coach across the team. This lead will support business owners with process overhauls and own the functional/technical solution architecture and design. If you have a passion for Salesforce and want to make a major impact as Vimeo scales, this is the role for you!\n\nResponsibilities:\n\n\n* Develop secure, high-quality production code including custom Apex code, Visual-force pages, Lightning components, and other Salesforce technologies.\n\n* Set up, customize and develop Vimeo’s Salesforce system.\n\n* Develop and enhance custom applications & features in Salesforce including integrations. \n\n* Lead scope sessions with internal teams to explore architectural designs and technical qualifications with a focus on achieving desired outcomes.\n\n* Maximize the Salesforce effectiveness and efficiency through ongoing improvements and strategic management.\n\n* Perform code reviews, share best practices, and foster a culture of technical excellence within the team.\n\n* Create and maintain custom reports and dashboards to meet business needs. \n\n* Provide technical expertise and guidance to other developers and other team members.\n\n* Troubleshoot and resolve issues, ensuring the stability and reliability of the Salesforce platform.\n\n* Keep pace with Salesforce releases and industry trends to inform our technology roadmap.\n\n\n\n\nDesired Skills/Requirements:\n\n\n\n* 3-5+ years of hands-on Salesforce Development experience.\n\n* Salesforce Developer and Advanced Developer certifications are preferred.\n\n* Deep expertise in Apex, Visualforce, Lightning Components, and Salesforce APIs.\n\n* Proven ability to analyze and customize complex Salesforce workflows, objects, and fields.\n\n* 5+ years Salesforce Sales Cloud experience. \n\n* Excel experience (v-lookups, pivot tables). \n\n* Strong understanding of Salesforce security models and best practices.\n\n* Experience with Agile development methodology\n\n* Experience with complex Salesforce integrations and data migration.\n\n* Excellent problem-solving and communication skills.\n\n* Experience with Tray or Zuora a plus\n\n* Experience within a public company and SOX requirements are a plus.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Java, Cloud, Sales and Engineer jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nBengaluru, Karnataka, India
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Business Systems Analyst SalesforceVimeo💰 $50k - $90k* |
SalesforceAnalystSystemTrainingArchitectTechnicalTestingManagementMarketingSales |
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Vimeo is hiring a
Remote Business Systems Analyst Salesforce\nWe are looking for a Sr. Salesforce Business Systems Analyst to join our Enterprise Applications team and play a pivotal role in optimizing our Marketing and Sales operations. This individual will partner with business stakeholders to analyze their data and processes. This role will focus on CRM data flows/data quality, identify areas for improvement, gather requirements from various sources, and ultimately turn those requirements into technical specifications. Where needed, we are looking for someone who can create new workflows and build documentation around applications that integrate with Salesforce. The ideal candidate will have a strong understanding of Salesforce, as well as experience in business analysis, project management, and change management.\n\nWhat you’ll do:\n\n\n* Collaborate with business stakeholders to gather requirements, write BRDs and develop Salesforce solutions.\n\n* Analyze business processes to identify bottlenecks, document inefficiencies and requirements, and discover opportunities for optimization.\n\n* Create and document processes, workflows and data diagrams for Salesforce and integrated systems.\n\n* Design, map, and implement Salesforce solutions that are efficient, effective, and user-friendly.\n\n* Lead or participate in projects related to the implementation of new CRM features or enhancements.\n\n* Partner with Salesforce administrators to architect and configure Salesforce to meet specific business needs, ensuring alignment with best practices.\n\n* Manage epics, features, and user stories within Jira, employing Agile methodologies for seamless project execution.\n\n* Perform Unit Tests and conduct User Acceptance Testing (UAT) to ensure solutions meet the business requirements. \n\n* Lead Salesforce projects, ensuring regular and timely updates, on-time and on-budget delivery, and user training on new Salesforce solutions.\n\n* Partner across teams to integrate Salesforce with other systems (such as marketing, customer service, and billing), optimizing those data flow across the organization.\n\n* Stay up-to-date on the latest Salesforce trends and technologies.\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* Bachelor's degree in business, computer science, or a related field.\n\n* 5+ years of experience in business analysis and developing documentation around business requirements.\n\n* 3+ years of experience with Salesforce.\n\n* Strong project and change management skills, alongside an ability to handle competing tasks and shifting priorities.\n\n* Demonstrated ability to quickly learn business workflows and system data flows. \n\n* Experience with Agile development methodologies. \n\n* Excellent communication and interpersonal skills.\n\n\n\n\nTargeted Base Salary Range: $95,400 to $146,500\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.\n\n#LI-MM1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Marketing and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Support Specialist IIVimeo💰 $30k - $60k* |
TechnicalSupportManagerVideoSeniorEngineering |
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Vimeo is hiring a
Remote Support Specialist II\nVimeo’s Customer Support team is searching for a hardworking, technical, passionate, and analytical independent contributor to oversee our Support efforts as a Support Specialist II. The ideal candidate will thrive in a fast-paced environment and have a passion for deep-diving into technical troubleshooting and providing the highest quality responses to incoming user questions.\n\nThis role will report to a Customer Support Manager/ Senior Manager and will contribute directly to Vimeo’s Support efforts – with focus on troubleshooting and responding to escalated issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support.\n\nThe ideal candidate for this role will have a consistent 5 day work schedule that includes one weekend day. Your daytime shift will be Sunday - Thursday or Tuesday - Saturday shifts. \n\nWhat you’ll do:\n\n\nDeliver high quality, timely responses to support tickets submitted by customers troubleshooting the Live Product Area (Vimeo Live, Livestream, Webinars, etc)\n\nCollaborate with Support teammates around the globe to help manage ticket queues and troubleshoot issues reported by users as well as staff\n\nContribute to support-related documentation, processes, and workflows \n\nAssist in tracking and reporting on customer pain points, feature requests, and other feedback to be shared with Product and Engineering stakeholders\n\nBecome an expert in all things Vimeo so that you can effortlessly translate complicated technical concepts into direct and effective terms for customers to understand\n\nRun point on outages or other severe issues, updating our public-facing status page and updating the global Support team as there are developments\n\n\n\n\nSkills and knowledge you should possess:\n\n\n2+ years in a support/customer service role/experience and a passion for archiving the highest level of customer satisfaction \n\nExperience troubleshooting complex technical issues for live video streaming\n\nUnderstanding of the mechanics of live video delivery\n\nFamiliarity with video technology and other technical concepts and processes\n\nExcellent written and spoken english communication skills\n\nA knack for investigating unexpected technical issues and determining the cause(s)\n\nAbility to support our global customer base in a 24/7/365 environment\n\nA quick learner, that thrives in a fast paced, high energy environment\n\nExperience in a omni-channel support organization, providing support via tickets, phone and chat\n\nProactive mindset in approaching day to day work\n\nExperience with Zendesk or other ticketing systems a plus\n\n\n\n\nTargeted Base Salary Range: $53,100 to $81,500\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.\n\n#LI-MM1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video and Senior jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Principal Product ManagerVimeo💰 $65k - $100k |
ManagerStrategyManagementOperational |
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Vimeo is hiring a
Remote Principal Product Manager\nOur global payments team provides a best-in-class, recurring, frictionless payments experience that facilitates our mission, drives business outcomes, and protects against fraud. As a principal product manager on the team, you will develop, own, and drive the end-to-end product strategy and roadmap across our portfolio of payments solutions. This role is an integral part of the product team that develops and maintains the global payments platform at Vimeo.\n\nPayments is a complex and highly strategic area for Vimeo. We leave millions of dollars on the table when we are not able to successfully process payments and we lose money when we have excess chargebacks and payment fraud. Product managers in this space operate with autonomy to navigate the continuously changing payments landscape and address issues as they arise. You will also take ownership of a wide variety of projects ranging from building standalone payment experiences, to integrating third-party payment solution providers, to upgrading significant portions of the underlying payments platform infrastructure. \n\nIf you have a thirst for continuous learning, a dedication to action-oriented analysis, a relentless focus on the customer, and an attitude that anything is possible, then Vimeo is the place for you.\n\nWhat you’ll do:\n\n\n* Develop a compelling product vision that is built on top of a deep, data-driven understanding of customer and business needs in the payments space.\n\n* Roll up your sleeves, dig into the details, create requirements, and drive a steady cadence of improvements.\n\n* Set a high bar for success, never accept the status quo, look for every opportunity you can find to innovate.\n\n* Manage the execution of initiatives from solution through launch - engaging all the right teams at Vimeo along the way.\n\n* Define metrics for success and failure and analyze and create dashboards for key metrics.\n\n* Work cross-functionally throughout the organization, partnering with engineering, data science, finance, customer service, legal, and more.\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* 7+ years of experience in product management with a proven track record of successfully launching product solutions.\n\n* 4+ years of experience with various aspects of payments, preferably within a recurring revenue business.\n\n* 4+ years of quantitative analytical experience, including the ability to analyze hard data, draw conclusions, and develop recommendations.\n\n* Strong operational knowledge of payments processing methods protocols and platforms including experience with chargebacks and payments fraud.\n\n* Proven self-starter with a bias for action, who can both execute and strategize, and who is comfortable with ambiguity.\n\n\n\n\nTargeted Base Salary Range: $142,200 to $216,500\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.\n#LI-HS1
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Head of BenefitsVimeo💰 $30k - $80k* |
DesignPayrollManagementExcel |
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Vimeo is hiring a
Remote Head of Benefits\nVimeo’s People team is looking for a Head of Benefits to manage and administer all benefit programs. This is an opportunity to build a new benefits program for a growing international company following a spin-off from its parent company. The ideal candidate will thrive in a fast-paced environment, have experience implementing new vendors and carrier feeds, and excel at communications.\n\nReporting to the VP, Total Rewards, the Head of Benefits will provide oversight and management of all benefit programs, including medical, dental, vision, life, disability, COBRA, FSA, HSA, 401k, and any other employee benefit programs. They will also be an advocate and internal specialist for benefits and wellness.\n\nWhat you’ll do:\n\n\n* Manage the design and ongoing administration of benefit plans including vendor feeds, issue resolution, life status changes, invoices and funding of plans\n\n* Ensure compliance of benefits and retirement programs and coordinate the preparation of filings with federal and state agencies including IRS and DOL\n\n* Administer 401(k) plan including timely funding of payroll and match contributions and coordinating the annual audit and 5500 filing\n\n* Handle leaves of absence and requests for accommodations\n\n* Handle communications and wellness events throughout the year\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* 5+ years experience specialized in Benefits including administration, plan design, vendor management and communications\n\n* Hands-on experience with benefits systems and carrier feeds\n\n* Strong communication skills with a customer service focus. Must also be analytical and have the ability to synthesize data\n\n* Must be organized with the ability to meet deadlines and prioritize\n\n* Collaborative and creative; views this work as a team sport and works with colleagues to improve\n\n\n\n\nBonus points (nice skills to have, but not needed):\n\n\n* Experience with BSwift\n\n* Experience establishing benefit programs in new countries\n\n\n\n\nTargeted Base Salary Range: $110,700.00 to $169,500.00\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.\n\n#LI-RS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Excel jobs that are similar:\n\n
$30,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Manager GRCPVimeo 💰 $60k - $115k* |
ManagerDesignSaaSSystemSecuritySoftwareSalesEngineering |
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Vimeo is hiring a
Remote Manager GRCP\nThe Sr. Manager of Governance, Risk, Compliance and Privacy is accountable for assurance activities applicable to Cybersecurity and Privacy for the Vimeo enterprise. Their role influences how product features are built, company policies are drafted, and controls are enforced. They will draw on deep experience in Privacy by Design, Regulatory Compliance and technical knowledge of Software Development and Enterprise Security Frameworks to build processes to effectively secure Vimeo’s world-class products. The ideal candidate will thrive in a fast-paced environment and have experience in influencing matrixed teams and resources, support and awareness of regulatory requirements and implementation of key technologies that result in strong, reliable product. This role interacts regularly with Product Managers, end-users, System Administrators, Legal, and many stakeholders across the company.\n\nWhat you’ll do:\n\n\nOwn Cybersecurity Risk Governance for the Company \n\nManage and develop a team of compliance practitioners\n\nPartner with product managers to deliver tools that are compliant with international, federal and state regulations\n\nDrive innovation in automated conformance to demonstrate that the company is in alignment with Compliance and Privacy policies, and establish policies based on conformance to Industry standards (SOC2 Type 2, ISO 27001, NIST 800-53, NIST CSF, PCI-DSS) \n\nReport out on performance and trends of programs and initiatives\n\nSupport Internal Audit in audit assurance activities \n\nManage Sales Support for Security and Privacy Documentation\n\nCollaborate with Sales and Sales Engineering to streamline Request for Proposal (RFP) and Request for Information (RFI) requests \n\nPartner with the privacy team to provide technical implementation support in furtherance of regulatory requirements such as GDPR, CCPA, CPRA, among others. \n\n\n\n\nSkills and knowledge you should possess:\n\n\nIn-depth experience in Assurance practices\n\n3+ years experience in Cybersecurity Frameworks (ISO 27001, NIST 800-53 etc) \n\nExperience developing and managing Privacy Impact Assessments \n\nDemonstrated background developing innovative solutions \n\nPast success building a proactive culture where compliance is the natural outcome of good practices\n\nDedicated problem-solver who can work in a fast paced environment\n\nEfficient collaboration with both engineering and design teams to validate technology decisions\n\nTechnical proficiency in automation and software engineering principles strongly preferred\n\nAbility to size manage teams \n\nAble to work equally well with people in creative and technical positions\n\nStrong oral and written communicator, with good interpersonal skills; able to forge trusting relationships within a diverse team and across organizations\n\nStrong technical skills\n\n\n\n\nBonus Points (Nice Skills to Have, but Not Needed):\n\n\nExperience working in a b2b SaaS setting\n\nPractical engineering experience, or relevant academic background\n\n\n\n\nTargeted Base Salary Range: $141,000 to 199,000\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.\n#LI-HS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Sales and Digital Nomad jobs that are similar:\n\n
$60,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Paid Media Manager Paid SearchVimeo 💰 $60k - $95k* |
ManagerTestGrowthAdsMicrosoftManagementMarketingAnalytics |
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Vimeo is hiring a
Remote Paid Media Manager Paid Search\nAs Vimeo’s Paid Search Manager, you will be responsible for monitoring, reporting on and helping grow and optimize Paid Search marketing campaigns. We are looking for a quantitative mind with a passion for digital marketing. This position directly ties to Vimeo’s overall growth and revenue goals. The ideal candidate has a proven track record of managing Search ad campaigns across platforms, and delivering on KPIs.\n\nWhat you’ll do:\n\n\nGenerate daily, weekly and monthly reporting for all major metrics\n\nPerform daily account management of PPC accounts\n\nMonitor, maintain and optimize keywords, ads, budget caps, and KPIs\n\nWork with cross-functional teams to help implement and test creative, ad copy and landing pages\n\nAid in the creation of new paid search initiatives, including keyword research, ad trafficking, and building out campaigns\n\nEnsure account, campaign, and ad group structure adhere to best practices\n\nDesign, implement, and track tests to validate bidding strategies, budget rules, landing pages, and ads\n\nIdentify areas of improvement for performance, process, ad ops, and/or technological efficiencies by staying atop the latest industry news and trends, including the newest ad formats, bidding methodologies, and beta programs \n\n\n\n\nSkills and knowledge you should possess:\n\n\n5+ years experience in Google PPC marketing with a passion for search and digital marketing\n\nBachelor's degree\n\nBackground in SaaS, subscription, digital service, e-commerce, search platform, search engine, or agency is ideal\n\nHighly proficient in Google Ads (AdWords), Microsoft (Bing), and 3rd party search management platforms (SA360, Marin or Kenshoo)\n\nComfortable working with analytics platforms, such as Google Analytics, and Looker\n\nUnderstanding of pixels, ad tracking, and platforms such as Google Tag Manager\n\nHighly analytical with deep knowledge of Excel \n\nAbility to work with a high level of efficiency and accuracy under tight deadlines\n\nStrong attention to detail and fidelity to industry best practices\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ads, Microsoft, Marketing and Non Tech jobs that are similar:\n\n
$60,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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Director DEIVimeo💰 $63k - $103k* |
DirectorTrainingLeaderStrategyManagementSeniorOperationalMarketingEngineeringExecutiveNon Tech |
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Vimeo is hiring a
Remote Director DEI\nVimeo is committed to building a diverse, equitable and inclusive workplace, where our people can thrive and where they represent the diverse and global community that we serve. To support that commitment we are seeking an experienced, thoughtful, and empathetic leader to execute on and further refine our Diversity, Equity, and Inclusion (DE&I) program. In this role, you will be a key thought leader and advisor that ensures our DE&I strategy is deeply integrated into the fabric of Vimeo’s culture and business processes. This role reports into the Chief People Officer and will partner closely with our CEO, senior leadership and all employees to develop talent, promote diversity, and foster an open and inclusive environment at Vimeo. This role also oversees our Social Responsibility and Sustainability programs.\n\nWhat you’ll do:\n\n\nDevelop, implement and effectively communicate the company-wide Diversity, Equity & Inclusion plan with the input of key partners and leadership team members\n\nIdentify important metrics to help Vimeo track our progress in promoting a more diverse and inclusive workplace including, but not limited to, implementing DEI metrics for employee reviews, establishing globally relevant training & learning opportunities, and measuring the upward mobility of diverse talent. \n\nSupport the collection and analysis of multiple internal data points that provide information on DE&I, including our annual Engagement & Inclusion Survey\n\nCreate annual Executive Leadership Scorecards with strategic advice on how to improve scores for excellent business outcomes\n\nPublish our annual DE&I Report that is shared externally\n\nBuild our supplier diversity program to bring more diverse suppliers into Vimeo’s organization\n\nPartner with the People team, third-party vendors, and partners to create and execute employee acquisition, development and retention programs to increase inclusion at Vimeo\n\nAdvise and guide Vimeo’s Employee Community Groups (ECGs) to build supportive communities for our team and increase their impact on our business\n\nFacilitate open and honest discussions about diversity issues for the organization in order to promote communication and understanding\n\nPartner with business units like Sales, Marketing and Product & Engineering to embed inclusive practices into all our business operations\n\nManage the DE&I budget and resources. \n\n\n\n\nSkills & knowledge you should possess:\n\n\nDemonstrated experience developing and executing diversity and inclusion strategies and programs in a growing global organization\n\nExcellent project management and operational skills\n\nAbility to handle complex issues with discretion, serving as a mediator and guide to successful conflict resolution across all levels of the organization\n\nExperience advising and growing Employee Community Groups within a diverse organization\n\nSuperior analytical skills with the ability to use data to create, develop and execute positive people strategies\n\nThe ability to communicate successfully across the organization, both verbally and in writing\n\nA true hands-on doer who loves to execute on positive and impactful people programs\n\nExcel at, and deeply enjoy, partnering with team members on executing programs and events\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Director, Senior, Marketing and Non Tech jobs that are similar:\n\n
$62,500 — $102,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Lead UX Research & Consumer InsightsVimeo💰 $60k - $100k* |
UXDesignSoftwareTestingTestDirectorVideoManagementLeadExcelAnalyticsRecruitingEngineeringRecruitment |
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Vimeo is hiring a
Remote Lead UX Research & Consumer Insights\nAs Vimeo’s Lead, UX Research & Consumer Insights, you will report to the Director of Research & Customer Insights and work with team members across the organization on research initiatives that help develop deep customer empathy and understanding. We’re looking for someone who craves to know the “why” behind the who, what, when, where and how. \n\nYou will be tasked with managing and conducting user research with current and prospective Vimeo users, ensuring key stakeholders throughout the company receive qualitative feedback on a consistent basis. We are seeking candidates who are equally creative and analytical, and those who can design and manage custom research studies for all business units, including product, design, and marketing.\n\nWhat you’ll do:\n\n\nManage and conduct UX research across all aspects of the Vimeo platform, and synthesize research findings into actionable insights for the Vimeo team\n\nUtilize existing research and data, integrating new sources of data to ensure the most impactful insights are shared with internal stakeholders\n\nCollaborate with the Analytics & Testing team to integrate research findings with behavioral data to offer holistic insights\n\nPartner with Product Managers, Designers and Engineers to drive beta testing and post launch usability research\n\nLead recruitment efforts and moderation for all in-house 1:1 sessions, presenting findings to key stakeholders\n\nAssist in the management of Vimeo’s online research community \n\nUtilize quantitative research skills relating to survey design, programming, data tabulations, reporting, and vendor management\n\nSupport quarterly segmentation tracking of new members, brand awareness & perception, and member satisfaction trackers\n\n\n\n\nSkills and knowledge you should possess:\n\n\n5+ years of consumer insight or market research experience working in the tech or digital spaces. Prior experience working in video product research is a plus\n\nDemonstrated experience working with product and engineering teams to conduct discovery, usability and performance research, providing clear recommendations\n\nPrevious experience conducting qualitative research as well as in-person or remote interviews\n\nPrevious experience executing quantitative research & reporting\n\nFluency writing test plans and discussion guides for in-house/moderated or self-moderated research \n\nExperience using survey programming software such as Qualtrics Survey Monkey, Google Form, etc. Familiarity with UserTesting.com a plus\n\nAbility to identify the best methodologies, study designs, and recruiting specifications to provide relevant, actionable insights\n\nExcellent communication, presentation, interpersonal and analytical skills, and the ability to manage multiple projects at a time\n\nComfort working collaboratively and independently in a fast-paced, dynamic environment\n\nProficiency in Excel and PowerPoint\n\n\n\n\n#LI-NM1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video, Excel and Non Tech jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Business Development LeadVimeo💰 $70k - $110k* |
SaaSGrowthVideoStrategyLeadLegal |
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Vimeo is hiring a
Remote Business Development Lead\nVimeo is looking for an experienced business development professional to join Vimeo’s growing Business Development & Partnerships team. The Business Development Lead will identify and develop product and growth partnerships with leading B2B, B2C, and Enterprise technology companies, providing the power of video to businesses of all shapes and sizes. These partnerships require a strategic, consultative approach, and include integration and distribution of Vimeo’s SDKs, APIs, product bundling, and more broadly thinking creatively about how to provide the power of video to relevant customers from SMBs to large enterprises.\n\nThe ideal candidate will prospect and identify partnership opportunities, build on existing relationships and conversations, propose scalable integrations that build long-term value for Vimeo and our partners, and effectively negotiate and close complex deal cycles. You will have the opportunity to help shape and scale the way Vimeo grows with partners.\n\nWhat you’ll do:\n\n\nIdentify, outreach, and build new relationships with potential partners across the ecosystem including eCommerce, creative development, website building, social platforms, ads, enterprise productivity, etc., where video and Vimeo are highly relevant.\n\nFurther existing relationships with companies, drive conversations and expectation setting for progress, milestones, and future iteration.\n\nProvide inputs to strategy for Vimeo’s partnerships with B2B, B2C, and Enterprise companies, including vertical and product prioritization, economic models, and new structures.\n\nShow and tell the value of Vimeo, collaborate with Product, Marketing, Sales, and internal teams on integrations, solutions, and all partnership mechanics.\n\nManage partnership pipeline, develop rationale for impactful opportunities, and validate for viability.\n\nClose partnerships that will increase Vimeo’s product adoption and business growth for both Vimeo and the partner.\n\nDevelop business models, structure critical metric projections, and negotiate contracts.\n\nCollaborate with Product, Design, Engineering, Marketing, and Legal teams to launch new partnerships.\n\n\n\n\nSkills and knowledge you should possess:\n\n\n5-8+ years of professional experience relating to partnerships, business development, strategy, or product management. Experience in SaaS and/or video is highly preferred.\n\nAbility to understand technical requirements and craft solutions that drive meaningful business outcomes.\n\nA self-starter who can independently lead strategy and execution, gain internal consensus, and communicate effectively across teams.\n\nAbility to prioritize a variety tasks while building a large pipeline of opportunities\n\nStrong product sense, and comfort with considering basic technical feasibility of partner integrations.\n\nSuperior verbal and written communication skills.\n\nAbility to operate in a highly ambiguous and fast-paced environment.\n\nStrong interest in technology and product development.\n\n\n\n#LI-KT1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video, Legal and SaaS jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Managing Editor SEO ContentVimeo💰 $60k - $80k* |
ManagerSEOManagementLeadContent |
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Vimeo is hiring a
Remote Managing Editor SEO Content\nVimeo is looking for an experienced content team lead with a strong track record of running high-volume editorial machines and growing a publication. \n\nReporting to the Director, SEO Content, the Managing Editor will lead and grow our new editorial content team, own the editorial execution for the Vimeo blog, and report regularly on blog performance, identifying opportunities for improvement and cross-team collaboration.\n\nThis role is ideal for a seasoned manager who knows how to manage and mentor \n\nWhat you’ll do:\n\n\nManage a team of high-performing, in-house content marketers to create the best content on the internet for business professionals learning how to use video. You lead with candor, vision, and empathy, establishing a shared understanding of “good” and setting ambitious, ownable goals for the team to work toward\n\nGrow a talent-dense editorial team of in-house editors, in-house writers, freelance writers, and other creative professionals and agencies. Your management experience makes you the ideal person to , deepening our bench and building relationships based on candor, trust, and empathy\n\nShape and own the content production process from pitch to publish, creating systems and processes that scale the team’s output while pushing the bounds creatively. When asked to choose between quantity and quality, you say “Why not both?”\n\nWork with SEO content strategists and other stakeholders to capitalize on search opportunities and plan our editorial calendar\n\nSet high quality standards and build repeatable processes for writers, editors, and designers to follow. The right person won’t just meet our current standards for quality; they’ll evolve what “great content” looks like at Vimeo and constantly raise the bar.\n\nWork cross-functionally with channel leads to ensure healthy content distribution for every post.\n\nMeasure and report on traffic and conversions, using data and insights to guide your decisions and help us grow faster.\n\n\n\n\nSkills and knowledge you should possess:\n\n\nYou are a seasoned content team leader. You have proven experience hiring, coaching, and managing first-class writers and editors at publications with high editorial standards.\n\nYou have well-worn playbooks for building and scaling streamlined editorial processes and know how to efficiently manage projects, expectations, and your own time.\n\nYou are a gifted writer and editor. You understand what good writing looks like and have impeccable editing and proofreading skills. You can rattle off 20 catchy headlines at the drop of a hat, rework the structure of any article, and catch typos, grammatical lapses and the different nuances of requested topics.\n\nYou’re results-driven and prioritize impact over perfection.\n\nSolid understanding of SEO tactics and best practices as it applies to content creation and optimization.\n\n\n\n\n#LI-RS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SEO and SEO jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Product Marketing Manager GrowthVimeo💰 $65k - $110k* |
GrowthManagerSaaSLeaderLeadSeniorMarketingEngineering |
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Vimeo is hiring a
Remote Product Marketing Manager Growth\nVimeo is looking for a Senior Product Marketing Manager to work with the Growth Team! Vimeo’s Growth team sits at the convergence of product, marketing, data, and obsessing about user experiences. We need an exceptional leader with the ability to manage and run a fast, nimble, high-impact process.\n\nThe ideal candidate can thrive in a fast-paced environment and is passionate about developing and launching new experiences to a B2B SaaS audience. This role will report to the Growth Product Marketing Lead and work across the Growth organization as well as other Marketing teams on initiatives that drive acquisition, engagement, and retention. This includes creating audience specific messaging, identifying research needs, defining experiment variants, and analyzing results to engage and grow the increasing number of customers joining Vimeo.\nWhat you’ll do:\n\n\n* Understand how our product grows from self-serve to enterprise across the customer lifecycle and set measurable business goals and track progress against them.\n\n* Define audience specific messaging to drive activation and engagement at key moments in the customer lifecycle.\n\n* Partner with research to build continuous knowledge of our customer base and champion our users needs and wants.\n\n* Work cross-functionally with product management, design, and engineering to identify growth loops, launch experiments and drive business metrics.\n\n* Engage with the broader marketing team including CRM, paid marketing, and core product marketing to drive companywide initiatives and share takeaways.\n\n* Review business metrics, interpret trends in data and identify opportunities for optimizations.\n\n\n\nSkills and knowledge you should possess:\n\n\n* 5+ years of experience in product marketing or growth role.\n\n* Proven track record of launching A/B experiments, optimizations, and customer research.\n\n* Experience translating data into actionable insights.\n\n* Ability to take complex ideas and turn them into simple and intuitive communication.\n\n* Creative and empathetic thinker; thinks customer first.\n\n* Thrives in fast-paced environments and can adapt quickly to shifting priorities.\n\n* Bachelor’s degree and/or equivalent professional experience.\n\n\n\nBonus points (nice skills to have, but not needed): \n\n\n* Experience with SaaS subscription business.\n\n* MBA or graduate degree.\n\n\n\n#LI-JP1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and SaaS jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Customer Support Billing Support ManagerVimeo💰 $60k - $100k* |
ManagerSystemDirectorVideoOperationsEngineering |
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Vimeo is hiring a
Remote Customer Support Billing Support Manager\nVimeo’s Customer Support team is searching for a hardworking, passionate, and analytical Manager to oversee our global Billing Support efforts. The ideal candidate will thrive in a fast-paced environment and have a passion for inspiring others to do their best work through clarity of processes and execution. \n\nOur advanced platform and passionate customers are matched by an equally remarkable Support team who provide expert assistance on topics like video playback, compression, uploading, embedding, distribution, and using our apps.\n\nThis role will report directly to the Director of Self Serve Support, and will guide and oversee Vimeo’s Billing Support operations – with focus on coordinating our efforts across the globe, leading our US team of Billing escalations specialists, and collaborating closely with key partners across the company to ensure the highest quality support.\n\nWhat you’ll do:\n\n\nEnsure high quality, timely responses to Billing support-related tickets handled by our globally-distributed team across multiple channels, leveraging ticket performance data to guide recommendations and improvements\n\nAdvocate for our customers and our team in Billing-related Product and Engineering stakeholder meetings, partnering with our Support Product Manager and key cross-functional peers to optimize processes for efficiency and impact\n\nMotivate, educate, coach, and create engagement across our global team through standardization of Billing support knowledge and ticket handling, all while coordinating with regional delivery managers and subject matter experts\n\nDirectly manage and mentor a local team of Support Specialists who are responsible for:\n\nTackling escalated cases related to Billing across a few different product verticals\n\nResponding to users in a prompt and professional manner\n\nVetting and ticketing bugs reported by users and staff\n\nManaging documentation, specialized knowledge, and communications with key partners across other teams\n\nExpertly handle escalations from support team members, as well as internal escalations from other teams\n\nLeverage data to determine underlying trends, improve performance, help scale our efforts, and advocate for positive impact within our team and the company at large\n\n\n\n\nSkills and knowledge you should possess:\n\n\n7+ years in a support/customer service role, with at least 3+ years of experience managing a large and/or global team\n\nIntimate knowledge of payment processing platforms such as Stripe, Vindicia, Bluesnap, Zuora, or similar\n\nExpert technical troubleshooting skills\n\nExperience mentoring others\n\nExcellent written communication skills\n\nExperience and interest designing processes, procedures, and communication strategies\n\nBrilliant interpersonal (i.e., diplomacy) skills\n\nExperience using a bug tracking system and ticketing technical issues\n\nExperience with Zendesk or other ticketing systems a plus\n\n\n\n\n#LI-RS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Executive and Video jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
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Product Growth Manager ActivationVimeo💰 $0k - $0k |
GrowthManagerTestingUXWebLeaderStrategyLeadMarketingEngineering |
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Vimeo is hiring a
Remote Product Growth Manager Activation\nAt Vimeo, we believe that more meaningfully than the work that you do, it’s the people that you accomplish it with. Our core values are very important to us, one of which being ‘nothing is sacred’. On the Growth team, we take this very seriously, and we use this principle to unlock our experimentation prowess from anything inside the product experience, all the way up the funnel to the pricing and check-out pages on Vimeo.com. We’ve already built an extraordinary team full of engineers, analysts, and designers for our desktop web world, and we need the right next leader to take the torch and help us scale experimentation and full-funnel optimization, starting with new-user onboarding and unlocking value as quickly as possible!\n\n\nTo that end, Vimeo is looking for an ambitious Product Manager, Growth to help break down barriers and help push our team to greater heights with data literacy and UX storytelling. Vimeo Growth sits at the convergence of product, marketing, and data, digging through data to find the needle in the haystack and obsessing about user experiences, balancing what’s right for the business and fighting for what’s best for the user. Historically the team has been lean, but we’re at a pivotal stage in our journey where we need to scale for rapid experimentation velocity. We are looking for that outstanding leader with the hunger to build a fast, forward-thinking, high-impact process from the ground up with a ready & willing team by their side. Could you be the next growth leader here?\n\n\nWhat you’ll do:\n\n\n\n\nDefine and drive the activation strategy to unlock user engagement and subscription growth from our growing base of millions of new and existing users that come into our flagship experience.\n\n\nDevelop a deep understanding of our users to help identify the right persona and lifecycle segmentation needed to nudge users into the next best actions for them.\n\n\nIdentify and own key activation pathways, crafting repeatable and scalable frameworks and components to enable targeting users with the right information at the right time.\n\n\nLead experimentation process around collecting more user information about a user to generate a robust profile that will allow the team to drive key actions and unlock value.\n\n\nDrive cross functional activation strategy across growth, CRM, paid marketing and core product teams.\n\n\nPartner with various product teams to ensure new products and existing products have the appropriate on ramps needed to be able to activate users into key features.\n\n\nChampion and balance user needs with revenue metrics through innovative and robust experimentation\n\n\nHelp hire, build, and scale the Activation Growth team in partnership with the leadership team.\n\n\n\n\n\n\nSkills and knowledge you should possess:\n\n\n\n\n3+ years in a growth or product role\n\n\n2+ years experience driving product-led growth and experimentation methodologies.\n\n\nBachelor’s degree\n\n\nExperience leading a cross-functional team, and driving strong engineering partnership\n\n\nExperience developing in-product and out-of-product experiences\n\n\nProven track record in using data to drive product and/or business decisions\n\n\nConsistent impact on the business on top level metrics\n\n\nAbility to encourage, empower, and lead teams to shoot for the moon\n\n\nStrong foundational understanding of A/B testing methodologies and impact measurement\n\n\nAn extraordinary sense of humor and the ability to roll with the punches (your team leader will have a bunch of bad dad jokes)\n\n\n\n\n\n#LI-JS1
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nNew York City, New York, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
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