\nOur mission\nAt Included Health, we’re on a mission to raise the standard of healthcare for everyone. We’re a new kind of healthcare company, focused on breaking down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need. We offer guidance, advocacy, and access to personalized care for urgent care, primary care, behavioral health, and specialty care. We’re especially focused on increasing access to high-quality and culturally competent providers. \nOur team\nWe’re a tight-knit, collaborative team of UX Product Designers, Writers, and Researchers, working in close partnership with our Product Management and Engineering teams. We’re driven to improve the health and lives for our members, and transform the confusing and archaic health system. We are passionate advocates for all of our members. \nYou!\nAt Included Health we truly believe in creating the best member experience, breaking away from traditional healthcare norms. In order to ensure that our UX Product Designers, Writers, and Researchers can do their best work, we are looking for a self-starting, highly motivated UX Design Operations Manager. You will be an operations “team of one” but an absolutely critical part of our overall team.  \n\n\n\nWhat you will be doing\n* Work closely with the UX leadership (VP, directors, and managers) to continually seek ways to amplify the efforts of their teams\n* Manage UX team needs with respect to documentation, asset and file management, communication and coordination, particularly in light of a distributed, yet collaborative, workforce\n* Implement processes that ensure effective collaboration between our team and their cross functional partners (such as the design/developer hand-off or sharing assets between design and marketing)\n* Play a critical role in implementing our new design & content system and ensuring adoption by designers, writers, PM’s and engineers\n* Spearhead our design quality effort: coordinating design & content QA checkpoints and other reviews to ensure that work meets certain standards before launch\n* Manage design and research tool accounts (e.g. team access, communication with vendors, subscription renewals)\n* Support team members with research participant management (recruiting, screening, coordinating, incentive distribution)\n* Maintain internal research panel management tools based on ongoing research activities\n* Coordinate with Sales and Marketing to manage demo requests\n* Own relationships with internal operations teams such as Finance, Legal, and Procurement\n* Manage external relationships, such as those with contractors, consultants, and vendors\n\n\n\n\nOur Desired Profile\n* Demonstrated experience in Design Operations and Program Management\n* Passionate advocate of putting our members (who aren’t necessarily the same as our payingcustomers) at the heart of the work\n* Deep understanding of user-centered and human-centered design processes, including user research, insights and analysis, prototyping and validation, and delivery of production-ready design\n* Stories of how your work in Design Operations enabled a team to scale while maintaining quality and team health\n* Strong written and oral communication skillsOrderly and organized, able to manage and make sense of inbound requests\n* Diplomatic demeanor, successfully engaging peers and stakeholders, steering them towards understanding what the UX team needs to succeed\n\n\n\n\n\nThe United States new hire base salary target ranges for this full-time position are:\n\n\nZone A: $153,200 - $232,400 + equity + benefits  \nZone B: $130,200 - $193,650 + equity + benefits   \n\n\nThis range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.\n\n\nStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations.Your Recruiter can share your geographic zone alignment upon inquiry.\n\n\nIn addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.\n\n\n\n\nIn addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: \n\n\nRemote-first culture\n401(k) savings plan through Fidelity\nComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)\nFull suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents \nGenerous Paid Time Off ("PTO") and Discretionary Time Off (“DTO") \n12 weeks of 100% Paid Parental leave\nUp to $25,000 Fertility and Family Building Benefit \nCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) \n11 Holidays Paid with one Floating Paid Holiday\nWork-From-Home reimbursement to support team collaboration and effective home office work \n24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations\n\n\nYour recruiter will share more about the specific salary range and benefits package for your role during the hiring process.\n\n\n#LI-JH1\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Recruiter, Marketing and Sales jobs that are similar:\n\n $62,500 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nWe are hiring for a Marketplace / QA / Web Ops Specialist to join our Marketing Technology team. This person will serve as the foundational executor of the Marketplace (Affirm consumer facing shopping app) and supporting overall development and program management of all things email, push, and Web,  We’re looking for someone who is a steward of operational efficiency and who will drive the long-term health, growth, & scalability. You will own the day to day operations of our Marketplace, end-to-end testing of email development / deployment, as well as ongoing general hygiene and health dashboard maintenance. We’re looking for someone who is comfortable collaborating and providing support across multiple teams and has a knack for scalability and a real passion for efficiency. The ideal candidate will have a strong technical background and strong organizational skills to manage processes and deliverables. \n\nWhat You'll Do:\n\n\n* Create, execute, and continually evolve operational processes\n\n* Document processes to ensure clarity and consistency\n\n* Respond promptly to ad hoc requests, bugs, and configuration errors as they arise\n\n* Merchant onboarding; including sourcing hero images, logos, and merchant text from Merchants or Account Managers\n\n* Affiliate link maintenance and management\n\n* Weekly module configuration\n\n* Build, update, and thoroughly QA web pages to maintain quality\n\n* Programmatic monitoring & alerting of Marketplace failures and trends\n\n* Financial program binding \n\n* Manage the publication of offers and QA of published offers, modules, placements, and merchants\n\n* QA email rendering and deeplinks\n\n* QA modules and ARS links\n\n* Collaborate with Design and Project Management teams to ensure clear asset delivery\n\n* Create framework that optimizes for growth & profitability\n\n* Implement automation solutions that drive scalability and efficiency\n\n* Optimize Marketplace portal and tooling features\n\n\n\n\nThis role will require you to work cross-functionally with various teams, including: Affiliate Account Management, Marketplace Ops & Automation, Marketplace Merchandising, Marketing teams (Consumer, Lifecycle, and Partner Marketing), Product, Engineer, Consumer Web, and Ad Services.\n\nWhat We Look For:\n\n\n* Bachelor’s Degree or equivalent experience preferred\n\n* 1-3 years of experience working in an operations role at a fast-paced tech company\n\n* QA process and understanding of end-to-end testing required\n\n* Track record of delivering on time-sensitive initiatives\n\n* Experience in building internal tools and streamlining operations processes\n\n* Proven ability to enhance cross-functional efficiency through process development \n\n* Ability to execute independently in an ambiguous environment\n\n* Strong prioritization skills with the ability to pivot as business needs change.\n\n* Self starter who can identify areas for improvement and drive solutions\n\n* Cross-functional teamwork experience\n\n* Excellent communication skills and attention to detail\n\n* Knowledge of HTML/CSS, responsive template design, dynamic content and design principles desired\n\n* Experience with Litmus, Email on Acid (or similar email rendering tools), and email platforms like Salesforce Marketing Cloud/ExactTarget.\n\n* Experience building web pages with a content management system like Contentful, experience conducting cross device/OS/browser testing with a tool like Browserstack, Google Suite (Chrome Devtools, Google Analytics, and/or Google Tag Manager is a plus), marketplaces, and affiliate marketing is a plus\n\n\n\n\nUSA Pacific base pay range (CA, WA, NY, NJ, CT): $105,600 - $147,800\nUSA Sapphire base pay range (all other U.S. states): $95,000 - $133,100\n\nPlease note that visa sponsorship is not available for this position.\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Testing and Marketing jobs that are similar:\n\n $50,000 — $87,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nAbout Foursquare \n\nFoursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world’s largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.\n\nFoursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).\n\nAbout the Position\n\nWe’re looking for an analytically minded leader who will help us scale marketing programs across all segments (from CMOs to Developers), channels (from digital inbound to account-based marketing), and go-to-market motions (from PLG to Sales lead).  This role will ensure flawless execution of marketing campaigns and make the business smarter with data based decisions.  \n\nBut the operational activities aren’t limited to campaigns; this person is an expert at website analytics with an eye on SEO, content and user journey flows to drive the best user experience. You have Saas and sales led growth experience and are committed to a test and learn philosophy that can take a good footprint and make it great.   \n \n\nIn this role, you’ll be responsible for:\n\nOperations and Analytics:\n\n\n* Own our marketing systems architecture and strategy.\n\n* Assist in the quarterly budgeting process. Track marketing budget to evaluate efficacy of spend. Recommend marketing mix and channel/program optimization.\n\n* Lead the vision for our marketing technology roadmap - audit and evaluate our marketing technology stack, including automation capabilities, lead processing, measurement and reporting.\n\n* Own marketing database strategy and data requests (e.g. segmentation, list creation).\n\n* Own and manage campaign operations; including email and newsletter sends, audience segmentation, landing page creation, webinar ops, program integrations, list uploads and lead flow management\n\n* Own the Email Marketing channel and manage the email send calendar to optimize the marketing touches\n\n* Work with marketing, revenue operations, performance marketing and sales leaders to actively monitor, analyze, measure and report the health of marketing contributions to pipeline, revenue and retention with a focus on ROI.\n\n* Lead and execute the vision for marketing analytics, defining the measurement framework, including key KPIs and funnel metrics that provide actionable insights to the management team. You will act on these results creating effective CRM campaigns, landing pages and website optimizations.\n\n* Develop, implement, and disseminate metrics/KPIs about performance and outcomes through dashboards and data visualization tool sets to monitor business health, including marketing database hygiene, performance integrity and accuracy, capturing insights and making recommendations.\n\n* Help solve key challenges, such as attribution, lead routing and follow-up, program automation, data accuracy, funnel analysis, and forecasting for all marketing motions (self-serve, partnerships, and sales-led for both new logo acquisition as well as customer growth).\n\n* Own accurate forecasting models, and consistently report on delivery against targets, including establishing templatized scorecards against the full funnel for an aligned, holistic view on Marketing performance across segments, channels, geographies and products.\n\n\n\n\n \n\nWeb experiences:\n\n\n* Lead the strategy development for the corporate website with attention to driving conversions for both sales lead conversions and product lead conversion; optimizing for increased engagement and improved visitor experience\n\n\n\n* Optimize for SEO, inclusive of site architecture, technical foundation, keyword support and editorial content\n\n* Develop high-converting web journey and personalization for prospects, customers and and partners, including reviewing and assessing content for effectiveness\n\n\n\n* Plan and implement data-driven testing and Leverage digital metrics (site traffic, visitor paths, conversion rates) to optimize and personalize web experiences to increase site to lead conversions, pipeline, and decrease time to sale\n\n* Define and drive a process for ongoing site QA, content refresh and the removal of outdated content.\n\n* Develop new ideas to drive improved program ROI and campaign performance.\n\n\n\n\n \n\nWhat you’ll need:\n\n\n* 12+years experience in web management, user acquisition, and demand gen to analyze and produce marketing sourced leads and pipeline\n\n* B2B marketing leadership experience with specialization in marketing technology and operations at high-growth SaaS software companies.\n\n* Deep understanding of the sales and marketing technology landscape, with hands-on experience with marketing automation platforms, Salesforce, Marketo, Hubspot, analytical tools (e.g. Power BI, Tableau). Segment experience is a plus.\n\n\n\n\n\n* Experience working with tools such as Goldcast, ON24, Drift, Chilipiper, 6sense, Pathfactory, Splash, Unbounce, ZoomInfo, TechTarget\n\n* Expertise in web analytics (Google Analytics), A/B and multivariate testing tools, content management systems (Wordpress), technical and content SEO, web QA and domain/url management\n\n* Understanding of HTML/CSS/JavaScript, UX/UI design, digital design languages, digital ADA compliance, web optimization\n\n* Oversaw the launch of at least one B2B website \n\n* Experience managing direct reports or contractors\n\n* Willing to be hands on in daily operations when needed\n\n* Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!\n\n\n\n\nAt Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards.  Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.\n \n\nThe annual total cash compensation range is $168,000 - $200,000, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. \n \n\nSalary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!\n \n\nThings to know…\n\nFoursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.\n\nFoursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.\nFoursquare Privacy Policy \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Cloud, Mobile, Marketing and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States