\nWho We Are\nRed Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. \n\n\nThe combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list.  If our mission resonates with you, let’s talk.\n\n\nWhat We Believe In\n- Do what’s right for the customer\n- Be kind and authentic\n- Deliver great quality\n- Be relentless \n\n\nChallenges You Will Solve\nAs a Principal Technical Writer at Red Canary, you will have a leadership role in driving the documentation initiatives for the Red Canary’s Security Operations platform. Reporting directly to the Sr. Director of Product Management, this individual will be responsible for leading the design, development, management, and delivery of comprehensive technical documentation for our products and services. The ideal candidate is an expert in technical writing, possesses strong organizational and communications skills, has experience redesigning production documentation from the ground up, and has a proven track record of managing complex and ever-evolving  documentation projects. \n\n\n\nWhat You'll Do\n* Contribute every day to an organization with an incredible culture, market-leading technology, and a relentless focus on doing what is right for our customers. \n* Lead the design and implementation of the documentation strategy.\n* Define and implement processes for collecting, authoring, and publishing various types of documentation.\n* Collaborate with cross-functional teams—such as engineering, product management, marketing, customer support, and others—to gather information and create accurate, clear, and user-friendly documentation.\n* Oversee the creation and maintenance of technical documentation, including user guides, API documentation, FAQs, operation and technical manuals, and release notes.\n* Utilize modern tools and technologies to improve documentation processes and deliverables.\n* Establish and enforce documentation standards, templates, and best practices.\n* Conduct thorough reviews and edits of technical content to ensure clarity, accuracy, and consistency.\n* Implement feedback mechanisms to continuously improve documentation quality.\n* Track documentation metrics and report on project status, challenges, and successes.\n* Stay current with industry trends and best practices in technical documentation.\n* Drive the adoption of innovative documentation solutions, such as interactive documentation, video tutorials, and other multimedia formats.\n* Identify and implement process improvements to enhance documentation efficiency and effectiveness.\n\n\n\nWhat You'll Bring\n* 10+ years of experience in technical writing for B2B software products, with at least 4 of those years spent working on technical products in IT or cybersecurity. If you lack this experience, tell us why your other experience will also help you succeed in this role. \n* Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field preferred.\n* An inherent curiosity to understand how things work and what makes people tick\n* Strong understanding of software development processes and technologies.\n* The acumen to make technical concepts approachable for non-technical audiences\n* The adaptability to work in a fast-paced hyper-growth organization combined with a desire to learn and grow.\n* Excellent written and verbal communication skills.\n\n\n\n\n\n\nTargeted base salary range: $133,000 - $180,000 + bonus eligibility and equity depending on experience\n\n\nBenefit Highlights:\n- 100% Paid Premiums:  Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period.\n- Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits.  \n- Fertility Benefits: All new hires are eligible for benefits as of their first day.\n- Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays. \n- Paid Parental Leave- Full base pay to bond/care for your new child.\n- Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses. \n- Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US.\n\n\nThe application deadline is September 20th, 2024.\n\n\nWhy Red Canary?\nRed Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way. \n\n\nAt Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:\nhttps://resource.redcanary.com/rs/003-YRU-314/images/RedCanary_2024BenefitsSummary.pdf?version=0\n\n\nIndividuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Writer, Video and API jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nGrammarly team members in this role must be based in the United States, and they must be able to collaborate in person 3 weeks per quarter, traveling if necessary to the hub(s) where the team is based.\nThe opportunity \n\nGrammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of the Fortune 500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.\n\nTo achieve our ambitious goals, we’re seeking a creative and forward-thinking Operations Program Manager to join our team. \nYour impact\n\nAs an Operations Program Manager, you are a founding team member of our Engineering, Product, and Design (EPD) Operations group. You will help create the best pathways to connect our teams across EPD and within Grammarly as we scale to reach our aspirations.\n\nIn this role, you will: \n\n* Lead Awesome Projects:\n\n\n\n* Be the maestro of multiple programs, guiding them from ideation to launch.\n\n* Craft detailed project plans that translate the strategic landscape, company goals, and EPD ways of working.\n\n* Spot risks and hiccups early and come up with creative solutions to keep things running smoothly.\n\n\n\n* Boost Operational Magic:\n\n\n\n* Dive into our operations, find improvement areas, and improve them.\n\n* Set and track KPIs to measure success and keep us on the path to greatness.\n\n* Implement best practices to ensure we’re pressing the envelope on prime effectiveness. \n\n\n\n* Champion Cross-Functional Harmony:\n\n\n\n* Foster seamless communication and collaboration between Engineering, Product, and Design teams.\n\n* Lead the creation and dissemination of internal communications, such as newsletters, podcasts/ video content, and other updates, emphasizing fresh and engaging content and distribution mechanisms that resonate with a diverse workforce.\n\n* Bridge the gap between technical and non-technical teams, ensuring everyone’s on the same page.\n\n\n\n* Become a Resource Wizard:\n\n\n\n* Manage resources (and find resources)  like a pro to meet program goals and deadlines.\n\n* Cultivate a positive and supportive team atmosphere where everyone thrives.\n\n\n\n* Share the Story:\n\n\n\n* Prepare and present regular updates to stakeholders, showcasing progress and achievements.\n\n* Ensure EPD is not a black box! Help us share our message, story, successes, and failures across the business so we can all grow together. \n\n\n\n\nWe’re looking for someone who:\n\n\n* Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.\n\n* Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.\n\n* Is able to collaborate in person 3 weeks per quarter, traveling if necessary to the hub where the team is based.\n\n* Has a Bachelor’s degree in Business, Engineering, Project Management, or a related field; a Master’s degree is a bonus.\n\n* Bring 7+ years of experience in program/project management, especially in tech or product development.\n\n* Has a proven track record of leading cross-functional teams and managing complex projects.\n\n* Understands engineering, product development, and design processes inside and out.\n\n* Demonstrates rock-star organizational and time-management skills are top-notch.\n\n* Has excellent communication and can influence and collaborate at all levels.\n\n* Is proficient with project management tools like Jira, Asana, Airtable, Notion, Google Suite, MS Project, etc.\n\n* Has a PMP, Scrum Master, or other certifications are a plus (but not a must!).\n\n\n\nSupport for you, professionally and personally\n\n\n* Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.\n\n* A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. \n\n\n\nCompensation and benefits\n\nGrammarly offers all team members competitive pay along with a benefits package encompassing the following and more: \n\n\n* Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)\n\n* Disability and life insurance options\n\n* 401(k) and RRSP matching \n\n* Paid parental leave\n\n* Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days \n\n* Home office stipends\n\n* Caregiver and pet care stipends\n\n* Wellness stipends\n\n* Admission discounts\n\n* Learning and development opportunities\n\n\n\n\nGrammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. \n\nBase pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. \nUnited States: \nZone 1: $123,000 – $200,000/year (USD)\nZone 2: $111,000 – $180,000/year (USD)\nWe encourage you to apply\n\nAt Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).\n\n#LI-NS4 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Recruiter jobs that are similar:\n\n $57,500 — $87,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWe are hiring for a Marketplace / QA / Web Ops Specialist to join our Marketing Technology team. This person will serve as the foundational executor of the Marketplace (Affirm consumer facing shopping app) and supporting overall development and program management of all things email, push, and Web,  We’re looking for someone who is a steward of operational efficiency and who will drive the long-term health, growth, & scalability. You will own the day to day operations of our Marketplace, end-to-end testing of email development / deployment, as well as ongoing general hygiene and health dashboard maintenance. We’re looking for someone who is comfortable collaborating and providing support across multiple teams and has a knack for scalability and a real passion for efficiency. The ideal candidate will have a strong technical background and strong organizational skills to manage processes and deliverables. \n\nWhat You'll Do:\n\n\n* Create, execute, and continually evolve operational processes\n\n* Document processes to ensure clarity and consistency\n\n* Respond promptly to ad hoc requests, bugs, and configuration errors as they arise\n\n* Merchant onboarding; including sourcing hero images, logos, and merchant text from Merchants or Account Managers\n\n* Affiliate link maintenance and management\n\n* Weekly module configuration\n\n* Build, update, and thoroughly QA web pages to maintain quality\n\n* Programmatic monitoring & alerting of Marketplace failures and trends\n\n* Financial program binding \n\n* Manage the publication of offers and QA of published offers, modules, placements, and merchants\n\n* QA email rendering and deeplinks\n\n* QA modules and ARS links\n\n* Collaborate with Design and Project Management teams to ensure clear asset delivery\n\n* Create framework that optimizes for growth & profitability\n\n* Implement automation solutions that drive scalability and efficiency\n\n* Optimize Marketplace portal and tooling features\n\n\n\n\nThis role will require you to work cross-functionally with various teams, including: Affiliate Account Management, Marketplace Ops & Automation, Marketplace Merchandising, Marketing teams (Consumer, Lifecycle, and Partner Marketing), Product, Engineer, Consumer Web, and Ad Services.\n\nWhat We Look For:\n\n\n* Bachelor’s Degree or equivalent experience preferred\n\n* 1-3 years of experience working in an operations role at a fast-paced tech company\n\n* QA process and understanding of end-to-end testing required\n\n* Track record of delivering on time-sensitive initiatives\n\n* Experience in building internal tools and streamlining operations processes\n\n* Proven ability to enhance cross-functional efficiency through process development \n\n* Ability to execute independently in an ambiguous environment\n\n* Strong prioritization skills with the ability to pivot as business needs change.\n\n* Self starter who can identify areas for improvement and drive solutions\n\n* Cross-functional teamwork experience\n\n* Excellent communication skills and attention to detail\n\n* Knowledge of HTML/CSS, responsive template design, dynamic content and design principles desired\n\n* Experience with Litmus, Email on Acid (or similar email rendering tools), and email platforms like Salesforce Marketing Cloud/ExactTarget.\n\n* Experience building web pages with a content management system like Contentful, experience conducting cross device/OS/browser testing with a tool like Browserstack, Google Suite (Chrome Devtools, Google Analytics, and/or Google Tag Manager is a plus), marketplaces, and affiliate marketing is a plus\n\n\n\n\nUSA Pacific base pay range (CA, WA, NY, NJ, CT): $105,600 - $147,800\nUSA Sapphire base pay range (all other U.S. states): $95,000 - $133,100\n\nPlease note that visa sponsorship is not available for this position.\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Testing and Marketing jobs that are similar:\n\n $50,000 — $87,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nAbout Foursquare \n\nFoursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world’s largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.\n\nFoursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).\n\nAbout the Position\n\nWe’re looking for an analytically minded leader who will help us scale marketing programs across all segments (from CMOs to Developers), channels (from digital inbound to account-based marketing), and go-to-market motions (from PLG to Sales lead).  This role will ensure flawless execution of marketing campaigns and make the business smarter with data based decisions.  \n\nBut the operational activities aren’t limited to campaigns; this person is an expert at website analytics with an eye on SEO, content and user journey flows to drive the best user experience. You have Saas and sales led growth experience and are committed to a test and learn philosophy that can take a good footprint and make it great.   \n \n\nIn this role, you’ll be responsible for:\n\nOperations and Analytics:\n\n\n* Own our marketing systems architecture and strategy.\n\n* Assist in the quarterly budgeting process. Track marketing budget to evaluate efficacy of spend. Recommend marketing mix and channel/program optimization.\n\n* Lead the vision for our marketing technology roadmap - audit and evaluate our marketing technology stack, including automation capabilities, lead processing, measurement and reporting.\n\n* Own marketing database strategy and data requests (e.g. segmentation, list creation).\n\n* Own and manage campaign operations; including email and newsletter sends, audience segmentation, landing page creation, webinar ops, program integrations, list uploads and lead flow management\n\n* Own the Email Marketing channel and manage the email send calendar to optimize the marketing touches\n\n* Work with marketing, revenue operations, performance marketing and sales leaders to actively monitor, analyze, measure and report the health of marketing contributions to pipeline, revenue and retention with a focus on ROI.\n\n* Lead and execute the vision for marketing analytics, defining the measurement framework, including key KPIs and funnel metrics that provide actionable insights to the management team. You will act on these results creating effective CRM campaigns, landing pages and website optimizations.\n\n* Develop, implement, and disseminate metrics/KPIs about performance and outcomes through dashboards and data visualization tool sets to monitor business health, including marketing database hygiene, performance integrity and accuracy, capturing insights and making recommendations.\n\n* Help solve key challenges, such as attribution, lead routing and follow-up, program automation, data accuracy, funnel analysis, and forecasting for all marketing motions (self-serve, partnerships, and sales-led for both new logo acquisition as well as customer growth).\n\n* Own accurate forecasting models, and consistently report on delivery against targets, including establishing templatized scorecards against the full funnel for an aligned, holistic view on Marketing performance across segments, channels, geographies and products.\n\n\n\n\n \n\nWeb experiences:\n\n\n* Lead the strategy development for the corporate website with attention to driving conversions for both sales lead conversions and product lead conversion; optimizing for increased engagement and improved visitor experience\n\n\n\n* Optimize for SEO, inclusive of site architecture, technical foundation, keyword support and editorial content\n\n* Develop high-converting web journey and personalization for prospects, customers and and partners, including reviewing and assessing content for effectiveness\n\n\n\n* Plan and implement data-driven testing and Leverage digital metrics (site traffic, visitor paths, conversion rates) to optimize and personalize web experiences to increase site to lead conversions, pipeline, and decrease time to sale\n\n* Define and drive a process for ongoing site QA, content refresh and the removal of outdated content.\n\n* Develop new ideas to drive improved program ROI and campaign performance.\n\n\n\n\n \n\nWhat you’ll need:\n\n\n* 12+years experience in web management, user acquisition, and demand gen to analyze and produce marketing sourced leads and pipeline\n\n* B2B marketing leadership experience with specialization in marketing technology and operations at high-growth SaaS software companies.\n\n* Deep understanding of the sales and marketing technology landscape, with hands-on experience with marketing automation platforms, Salesforce, Marketo, Hubspot, analytical tools (e.g. Power BI, Tableau). Segment experience is a plus.\n\n\n\n\n\n* Experience working with tools such as Goldcast, ON24, Drift, Chilipiper, 6sense, Pathfactory, Splash, Unbounce, ZoomInfo, TechTarget\n\n* Expertise in web analytics (Google Analytics), A/B and multivariate testing tools, content management systems (Wordpress), technical and content SEO, web QA and domain/url management\n\n* Understanding of HTML/CSS/JavaScript, UX/UI design, digital design languages, digital ADA compliance, web optimization\n\n* Oversaw the launch of at least one B2B website \n\n* Experience managing direct reports or contractors\n\n* Willing to be hands on in daily operations when needed\n\n* Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!\n\n\n\n\nAt Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards.  Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.\n \n\nThe annual total cash compensation range is $168,000 - $200,000, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. \n \n\nSalary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!\n \n\nThings to know…\n\nFoursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.\n\nFoursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.\nFoursquare Privacy Policy \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Cloud, Mobile, Marketing and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States