\nBlend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. We process more than $3.5 billion in mortgages and consumer loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.\n\nBlend is seeking a Closing Operations Specialist to support our Blend Notary Team. Our ideal candidate has knowledge of closing documents and the closing process and excellent communication skills. This role will report to Notary Ops Manager, working alongside them to help sustain quality closing processes.\nNOTE: This role requires you to be ONSITE at our Westlake Village, CA office. There will be no relocation package offered and only local candidates will be considered for the role.\nHow you'll contribute: \n\n\nSupports and assists with accuracy in mortgage document completion, mortgage closing standards and filing requirements \n\nAids in maintenance and preparation of training materials and workflows ensuring they adhere to internal and external guidelines\n\nKeep abreast of RON regulatory changes and shares understanding of RON closings\n\nAssists all team members by answering questions \n\nInforms manager of any missing items or problems relevant to closing\n\nReturns all calls, voicemails, and emails in a timely manner\n\nPerform operational tasks and other duties as assigned by manager\n\n\n\nWho you are: \n\n\nMinimum of 2 years of operations or administrative experience. Preferably mortgage loan processing experience or escrow assistant experience\n\nExperience working in a high volume environment \n\nNotary public preferred\n\nExcellent verbal and written communication skills\n\nExcellent interpersonal and customer service skills\n\nTeam player, open minded, easily adaptable to change\n\nOpen to shifts ending as late as 9-11 PM CST\n\n\n\n\nTo comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location.\n\nFor full time hires, the hiring hourly compensation range for this position is between $22/hr ~ $26/hr. This role is also bonus eligible. Blend benefits and perks are described below.  \n\nFinal pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Base pay will be adjusted for part-time roles to reflect scheduled hours.\nBenefits and Perks: \n\n\n* Meaningful equity and a 401(k) plan\n\n* 401(k) with matching plan\n\n* Comprehensive health benefits \n\n* Wellness benefits covering a variety of wellness activities, fitness classes, fitness equipment and more \n\n* Weekly remote all hands\n\n* Up to 15 days accrued vacation per year\n\n* 16 weeks of paid parental leave\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Non Tech and Non Tech jobs that are similar:\n\n $50,000 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWestlake Village, California, United States

\nTitle: Senior Analyst – Strategy and Insights\n\nGoHealth Intro\n\nGoHealth is a leading health insurance marketplace and Medicare-focused digital health company. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.\n\nWhy Apply\n\nAs an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.\n\nOur #TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.\n\nWe also understand that you may not check every box in our requirements list -- most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!\n\nAbout the role: \n\nAs a Senior Analyst of Strategy and Insights, you will act as a lynch pin between Marketing, Sales, Finance, and the Executive team. You will help create GoHealth’s core operational plan while also ideating and implementing strategies to execute that plan. A successful Senior Analyst of Strategy and Insights will demonstrate the ability to autonomously analyze data, draw focused conclusions, build operational strategies, and execute those strategies while balancing multiple stakeholders. The Senior Analyst will join a growing team of 4.\n\n \n\nAbout the team: \nThe Strategy and Insights team comprises four dynamic professionals, spanning from Director to Senior Analyst roles. Functioning as the GoHealth 'S.W.A.T' team, they approach challenges with enthusiasm and a collaborative spirit. Beyond their work hard mentality, they are often found in the office parlor for weekly game days and team lunches.\n\nWhat you’ll do:\n\n* Collaborate with Cross-Functional Teams: Act as a key liaison between Marketing, Sales, Finance, and the Executive team to facilitate seamless communication and coordination, ensuring alignment with GoHealth’s overarching objectives.\n\n* Contribute to Operational Planning: Play a vital role in the development of GoHealth’s operational plan by providing insights, recommendations, and strategic inputs to enhance overall business performance.\n\n* Ideate and Implement Strategic Initiatives: Creatively contribute to the formulation of innovative strategies that align with GoHealth’s goals, and actively participate in implementing these strategies to drive business success.\n\n* Autonomously Analyze Data: Independently gather, analyze, and interpret relevant data to derive actionable insights, utilizing a data-driven approach to inform decision-making processes and enhance the effectiveness of operational strategies.\n\n* Build and Execute Operational Strategies: Develop comprehensive operational strategies based on data analysis and stakeholder input, and then lead the execution of these strategies to ensure successful implementation and achievement of business objectives.\n\n* Manage multiple stakeholders: Navigate and balance the needs and expectations of various stakeholders to foster collaboration and maintain alignment with the overall strategic vision of GoHealth.\n\n\n\n \n\nWhat we’re looking for: 1-2 years of experience in management consulting, investment banking and/or a strategy and operations role that blend the below qualities.\n\n* Analytical Mindset: Demonstrated ability to independently analyze complex data sets, draw insightful conclusions, and translate findings into actionable strategies to drive business success.\n\n* Strategic Thinker: Proven experience in ideating and implementing strategic initiatives, with a focus on contributing to core operational plans that align with organizational objectives.\n\n* Cross-functional Collaboration: Strong interpersonal and communication skills to effectively collaborate with diverse teams, including Marketing, Sales, Finance, and the Executive team, fostering a cohesive working environment.\n\n* Result-Driven, Autonomous Decision-Maker: Ability to autonomously make decisions and take initiative, showcasing a proactive approach to problem-solving and a capacity to drive results independently, with a proven track record of achieving and exceeding key performance indicators.\n\n* Project Management Skills: Experience in successfully managing projects from ideation to execution, demonstrating effective organizational and project management skills to ensure the seamless implementation of operational strategies.\n\n* Adaptability: Willingness and ability to adapt to a dynamic work environment, demonstrating flexibility in response to evolving business needs and a proactive approach to continuous improvement.\n\n\n\n \n\nLocation: Onsite/Hybrid/Remote\n\nPerks/Benefits:\n\n\n* Matrix per location\n\n\n\n\n\n\n#LI-DI1\n\nGoHealth Privacy Policy\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Non Tech jobs that are similar:\n\n $50,000 — $81,250/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States

The Role\n\nLeafLink is seeking a highly skilled and experienced leader who will take charge of and lead operations efforts for our industry-leading financial service offerings. As a key member of our growing team, the ideal candidate will play a crucial role in guaranteeing the efficient, compliant, and customer-centric delivery of our financial services. This role is highly collaborative and requires a strong leader with exceptional organizational and strategic skills, along with a deep understanding of the financial services and banking industry. As the director, your contribution will be instrumental in maintaining the seamless operation of our financial services offering, ultimately driving our organization's growth, compliance, and overall success.\nWhat You’ll Be Doing\n\n\n* Oversee operational aspects of relationships with third-party entities, including payment processors, technology platforms, financial institutions, and other service providers.\n\n* Ensure effective collaboration and adherence to vendor service level agreements (SLAs).\n\n* Develop comprehensive operating procedures and workflows for various stakeholders involved in the initiative.\n\n* Collaborate with cross-departmental teams (compliance and customer support) to gather input and create a holistic plan for addressing customer inquiries, compliance issues, and inbound requests.\n\n* Establish clear operating procedures to facilitate the resolution of compliance-related issues.\n\n* Provide support for customer inquiries related to payment processing.\n\n* Document procedures for addressing and rectifying customer issues promptly and effectively.\n\n* Manage general customer account administration and reporting activities.\n\n* Oversee the onboarding of new service users.\n\n* Ensure compliance with all relevant regulations, as well as compliance with LeafLink’s third parties.\n\n* Monitor the issuance of reports and statements to customers, verifying their compliance with regulatory requirements and terms of service agreements.\n\n\n\nWhat You’ll Bring to the Team\n\n\n* 5+ years of experience in financial services and/or fintech\n\n* Proven track record history of outstanding performance in financial service operations, including a background in managing third-party relationships, supporting customers, and possessing functional expertise in the payments industry and compliance\n\n* Exceptional leadership, team management, and organizational skills \n\n* Proficiency in creating and documenting operating procedures\n\n* Strong written and verbal communication skills\n\n* Deep understanding of financial regulations and compliance requirements\n\n* Customer-centric mindset with a commitment to issue resolution\n\n* Proficient in Microsoft Office and Google Suite tools including Microsoft Excel and/or Google Sheets\n\n* Ability to thrive in a fast-paced, high-growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges\n\n* You are the poster child for the startup hustle: change is your only constant, no challenge is too big, and no task is too small\n\n* Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed\n\n* Ability to work well independently as well as with other members of the team, both in person and remotely\n\n* Experience growing customer knowledge and relationships in complex accounts\n\n* Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Microsoft, Excel and Non Tech jobs that are similar:\n\n $30,000 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nWe’re looking for someone ambitious to join the Operations Team and support our rapidly-expanding US fintech product. You’ll have the chance to own projects across all of operations and work with product, data, and engineering. This is a fantastic opportunity if you are looking to accelerate an existing operations career, or if you are considering a transition into startups from consulting or banking.\n\n\nAbout Monzo\n\nMonzo is one of the top fintechs in Europe. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from YCombinator, Stripe, Coatue, Eric Schmidt, Mike Moritz, and others - most recently at a $4.5bn valuation. \n\nWe’re just getting started in the US: We’re a small team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on launching an amazing US product, shipping and iterating quickly, and finding product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone.\n\nAbout the role\n\nThe Operations Team is responsible for the processes that support our product in the US, including customer support, payments, vendor management, and program administration. You would join a small, friendly team, where everyone works across a number of disciplines to support the changing needs of the business and is empowered to solve customers’ problems. We’re building a team who is empathetic, articulate, intelligent, positive, and excellent at both understanding and solving complex problems.\n\nYou will both lead specific projects and own areas of our operations, working to build and run new processes to support our product. You will gain exposure to multiple different teams, disciplines, and projects, with the goal of identifying and owning problems to help us efficiently and effectively scale the business. \n\nIn your first few months you’ll work frontline customer support tasks and jump in to help on a range of operational procedures, that keep our cards and payments working correctly, in order to quickly learn how it all works. \n\nWhat you work on beyond this will depend on your particular skills, experience, and what you’re interested in learning. We’re looking for someone who can’t wait to jump in and start making things better. We have a number of projects and ideas in mind, but we’d look to you for additional thoughts on what we should be working on. Here are some examples of things you could work on: \n\n\nHelping define and execute a new Customer Support strategy\n\nImproving the data we use to monitor the service we provide to our customers\n\nIdentifying and shipping internal tooling improvements together with our engineers\n\nOnboarding new suppliers and supporting the launch of new payment schemes\n\nBuilding and running improved escalation processes between frontline support and specialist areas, for example improving disputes or complaints\n\nHelping on-board and train new Operations Team members\n\nImproving our banking and compliance processes through careful automation  \n\nRefining our disputes process to optimize for best customer experience \n\nPlanning for how operations and customer support teams support new products and features\n\n\n\nYou should apply if \n\n\nYou’re early in your career with a few years of experience working at a startup, or you’re looking to move from a consulting, banking, or other professional services role. \n\nYou enjoy working efficiently in a fast-paced, dynamic environment and thrive when there’s ambiguity.\n\nYou’re curious, quickly assimilate new information, and take a logical approach to problem-solving\n\nYou’re keen to get directly involved and make things happen, without waiting for someone else or always needing to delegate, and are happy to work independently.\n\nYou’re comfortable working with data, using it to identify patterns and trends, and inform your decision making. (As a plus) you have data analysis skills using SQL or other data visualization tools.\n\nYou’re commercially minded, and have some experience of thinking about the financial implications of business decisions.\n\nYou’re excited by the prospect of working in a fast-paced environment and eager to take on a lot of responsibility early in your career.\n\n\n\nLogistics\n\n\nThis role has the option of being fully remote within the US. We have a small office in San Francisco which you can work from, and another hub in New York where team members regularly work together. A few times a year, the team meets up in a different location in the US for teamwork and socializing.  \n\n\nWe offer a competitive salary and a pretty great benefits package (if we do say so ourselves!)\n\nThe application process consists of an initial phone call with the hiring manager, followed by a practical written exercise and 2 or 3 video interviews. We promise not to ask you any brain teasers or trick questions. \n\nDiversity and inclusion is a priority for us — if we want to solve problems for people around the world, our team has to represent our customers. So we need to attract the best talent and create an environment that supports and includes them. You can read more about diversity and inclusion on our blog.\n\nAt Monzo, we move fast, ship things every day, and develop products iteratively. But we are also very serious about the safety of our customers’ money and their trust in us, and we believe this starts with our internal culture. We default to transparency both internally and externally, and we involve our community in everything we do. We prize a diverse team as a strength: everyone is welcome at Monzo and is encouraged to do the best work of their lives.\n\n\n\n\n\n\nEqual Opportunity Statement\n\n\nAt Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.\n\nWe're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.\n\n\n#LI-SC1 #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Education, Finance, Design, Cloud, Sales, Digital Nomad, SaaS, Ads, Mobile, Marketing, JavaScript, PHP, API, Senior, Engineer, Analyst, Travel, Payroll, Ruby, Legal, Accounting, Testing, Microsoft, React, GraphQL, Scrum, Java, jQuery and Video jobs that are similar:\n\n $65,000 — $112,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States