\nWho is Serotonin\nSerotonin is the premier go-to-market firm for transformative technologies, specializing in marketing, strategy, recruiting, and legal services. Since 2020, we’ve partnered with over 300 clients across AI, consumer tech, digital assets, venture capital, and web3 infrastructure. With a global team of 90+ spanning 15 countries, we provide end-to-end services across public relations, growth marketing, analytics, content, design, and more. At the heart of our operations is the Serotonin Platform, a hub that connects founders and innovators to the resources they need to scale.\n\n\nAbout the Role\nWe are seeking a Workflow Engineer with a sharp focus on leveraging best-in-class AI tools to streamline and elevate operational processes across Serotonin’s global business. In this role, you will be responsible for identifying opportunities, architecting intelligent workflows, and deploying advanced AI-driven solutions that scale with our operations.\nThis role will report directly to the General Partner and collaborate closely with senior leadership to drive automation, reduce manual tasks, and empower Serotonin’s teams with smarter systems and processes.\n\n\n\nResponsibilities\n* Analyze and audit cross-functional workflows to identify automation and optimization opportunities.\n* Research, evaluate, and implement cutting-edge AI tools (e.g., GPT-based systems, RPA, intelligent document processing) to enhance operations.\n* Design, develop, and maintain intelligent workflows using low-code/no-code automation platforms and custom code where needed.\n* Fine-tuning existing LLMs (e.g., GPT models) on internal data to improve performance on specific tasks like summarization, classification, or chatbot interactions.\n* Integrate disparate systems via APIs to ensure seamless data flow and interoperability.\n* Translate business requirements into scalable technical solutions that reduce friction and increase team velocity.\n* Establish metrics and dashboards to monitor workflow performance, reliability, and ROI.\n* Document all systems, integrations, and processes to ensure operational clarity and knowledge sharing.\n* Train and support team leads in adopting new workflows and tools, ensuring long-term sustainability.\n* Stay current on emerging AI and automation technologies and provide recommendations for continuous improvement.\n\n\n\nRequirements\n* 2+ years in a workflow automation, systems engineering, or business process role, with a demonstrated focus on AI tools and technologies.\n* Hands-on experience with AI-powered platforms (e.g., OpenAI, Zapier, Make, UiPath, Retool, LangChain, or similar).\n* Proficiency in scripting languages such as Python or JavaScript, especially for building or customizing AI integrations.\n* Strong understanding of business process modeling, system architecture, and data flow.\n* Proven ability to evaluate tools and technologies to solve operational challenges.\n* Excellent communication skills and the ability to collaborate across technical and non-technical teams.\n* Experience with CRM (e.g., Salesforce, HubSpot), ERP systems, and project management platforms (e.g., Asana, Jira).\n* Familiarity with data visualization and reporting tools (e.g., Looker, Power BI, or Tableau).\n* Self-motivated, highly organized, and excited by the opportunity to help scale a fast-moving, high-impact organization.\n\n\n\nBenefits\n* Competitive Salary\n* Health Insurance - (US Only) \n* Remote Work Environment\n\n\n\n\n\n$60,000 - $90,000 a year\n\nBonus Points – Video Prompt for Workflow Engineer Applicants\nTo significantly strengthen your application, we invite you to record a short video (2–4 minutes) and share it via Loom or a private YouTube link, answering the following prompt:\n\n\nWalk us through a workflow or system you built (or significantly improved) using automation or AI tools.\n\n\nPlease cover:\n- What was the core problem or opportunity you identified?\n- How did you architect the solution and decide which AI tools to use?\n- What results or impact did your solution achieve?\n\n\nThis is a great opportunity to showcase your problem-solving approach, technical thinking, and ability to drive meaningful outcomes through automation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Python, Video, Senior, Legal and Engineer jobs that are similar:\n\n $62,500 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

[Please Submit your application HERE to be considered.]\nAbout Us:\n\nWe are a leading provider of SaaS products for the professional services industry. We are most well-known for our legal practice management software and our online payment solution designed specifically for legal professionals. Endorsed by all 50 state bar associations and the American Bar Association, our payment solution is trusted by attorneys nationwide. Founded in Austin, TX, in 2005, we have grown to serve over 74,100 law firms and 10,000 accounting firms with a combined headcount of 500 employees.\nWhy Join Us:\n\n\n* Innovative Environment: Be part of a team that builds cutting-edge solutions to help professional businesses operate efficiently.\n\n* Industry Leader: Work with the largest legal tech company in the market.\n\n* Career Growth: Opportunity to lead our team expansion in Colombia & Brazil and become a future leader in the company.\n\n* Customer Impact: Create products that make a real difference for our customers.\n\n* Long-Term Stability: Be part of a company with a stable and long-tenured team, where you can grow and develop new skills.\n\n* Lateral Movements: Explore opportunities for lateral moves within different business units to expand your horizons.\n\n* Travel Opportunities: Chance to travel to our HQ in Austin, Texas.\n\n* Impressive Platform: Work on an incredible payments platform that processes $20 billion USD a year.\n\n\n\nYour Role:\n\nWe are looking for a Senior Back End Engineer to lead the evolution of our payment processing platform, a leader in securely processing large-scale transactions nationwide. You will drive the creation and implementation of new features, oversee the release of our next-generation product, and enhance usability for our diverse client base. As part of our team, you will architect and maintain both internal and customer-facing applications, ensuring they meet our high standards for quality, global payment integration, scalability, security, and seamless partner ecosystem expansion. Join us in revolutionizing payment technologies and addressing the industry's most complex challenges.\nKey Responsibilities:\n\n\n* Provide secure and highly available access to partners and merchants to interact with our API platform\n\n* Learn and develop expertise in Scala functional programming and related frameworks\n\n* Create and drive the technical design of backend capabilities\n\n* Support software deployments, including debugging, troubleshooting, and coordination with DevOps and QA Engineers\n\n* Investigate, resolve, and document root cause for technical issues in production\n\n* Develop and monitor software system validation procedures and automated tests\n\n* Research and propose new technologies, industry trends, and best practices to propel our team and product forward\n\n* Work in a close-knit team environment to achieve engineering goals and make a difference\n\n* Mentor and proactively lead in areas of expertise within team and engineering organization\n\n\n\nWhat We’re Looking For:\n\n\n* Experience with Scala developing professional backend software. Other JVM or functional language experience may substitute.\n\n* Experience designing, implementing, monitoring, and debugging large-scale solutions in cloud-based environments such as AWS, GCP, Microsoft Azure, etc.\n\n* Knowledgeable in event sourcing systems utilizing streams and events. Practical experience with ApacheKafka is preferred while experience using AWS Kinesis, GCP Pub/Sub, AMQP, or other relevant systems is acceptable.\n\n* Knowledgeable in SQL and RDBMS environments. Practical experience with AWS RDS (MySQL or Postgres engines) is preferred while experience using other RDBMS is acceptable.\n\n* Knowledgeable in NoSQL datastores utilizing JSON data structures\n\n* Desire to contribute and participate in our culture of continuous improvement. The goals would include always improving our craft and always making our systems better.\n\n\n\nPerks and Benefits:\n\n\n* Competitive salary and benefits.\n\n* Work with a supportive and collaborative team.\n\n* Opportunities for professional development and career growth.\n\n* Flexible work environment.\n\n* Long-Term Stability: Be part of a company with a stable and long-tenured team, where you can grow and develop new skills.\n\n* Lateral Movements: Explore opportunities for lateral moves within different business units to expand your horizons.\n\n\n\n\nJoin us and be part of a team that's making a difference in the professional services industry! Apply now and help us build solutions that empower businesses to thrive. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, API, Senior, Engineer and Backend jobs that are similar:\n\n $60,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBogotá, Bogotá, Colombia

[Please Submit your application HERE to be considered.]\nAbout Us:\n\nWe are a leading provider of SaaS products for the professional services industry. We are most well-known for our legal practice management software and our online payment solution designed specifically for legal professionals. Endorsed by all 50 state bar associations and the American Bar Association, our payment solution is trusted by attorneys nationwide. Founded in Austin, TX, in 2005, we have grown to serve over 74,100 law firms and 10,000 accounting firms with a combined headcount of 500 employees.\nWhy Join Us:\n\n\n* Innovative Environment: Be part of a team that builds cutting-edge solutions to help professional businesses operate efficiently.\n\n* Industry Leader: Work with the largest legal tech company in the market.\n\n* Career Growth: Opportunity to lead our team expansion in Colombia & Brazil and become a future leader in the company.\n\n* Customer Impact: Create products that make a real difference for our customers.\n\n* Long-Term Stability: Be part of a company with a stable and long-tenured team, where you can grow and develop new skills.\n\n* Lateral Movements: Explore opportunities for lateral moves within different business units to expand your horizons.\n\n* Travel Opportunities: Chance to travel to our HQ in Austin, Texas.\n\n* Impressive Platform: Work on an incredible payments platform that processes $20 billion USD a year.\n\n\n\nYour Role:\n\nWe are looking for a Senior Back End Engineer to lead the evolution of our payment processing platform, a leader in securely processing large-scale transactions nationwide. You will drive the creation and implementation of new features, oversee the release of our next-generation product, and enhance usability for our diverse client base. As part of our team, you will architect and maintain both internal and customer-facing applications, ensuring they meet our high standards for quality, global payment integration, scalability, security, and seamless partner ecosystem expansion. Join us in revolutionizing payment technologies and addressing the industry's most complex challenges.\nKey Responsibilities:\n\n\n* Provide secure and highly available access to partners and merchants to interact with our API platform\n\n* Learn and develop expertise in Scala functional programming and related frameworks\n\n* Create and drive the technical design of backend capabilities\n\n* Support software deployments, including debugging, troubleshooting, and coordination with DevOps and QA Engineers\n\n* Investigate, resolve, and document root cause for technical issues in production\n\n* Develop and monitor software system validation procedures and automated tests\n\n* Research and propose new technologies, industry trends, and best practices to propel our team and product forward\n\n* Work in a close-knit team environment to achieve engineering goals and make a difference\n\n* Mentor and proactively lead in areas of expertise within team and engineering organization\n\n\n\nWhat We’re Looking For:\n\n\n* Experience with Scala developing professional backend software. Other JVM or functional language experience may substitute.\n\n* Experience designing, implementing, monitoring, and debugging large-scale solutions in cloud-based environments such as AWS, GCP, Microsoft Azure, etc.\n\n* Knowledgeable in event sourcing systems utilizing streams and events. Practical experience with ApacheKafka is preferred while experience using AWS Kinesis, GCP Pub/Sub, AMQP, or other relevant systems is acceptable.\n\n* Knowledgeable in SQL and RDBMS environments. Practical experience with AWS RDS (MySQL or Postgres engines) is preferred while experience using other RDBMS is acceptable.\n\n* Knowledgeable in NoSQL datastores utilizing JSON data structures\n\n* Desire to contribute and participate in our culture of continuous improvement. The goals would include always improving our craft and always making our systems better.\n\n\n\nPerks and Benefits:\n\n\n* Competitive salary and benefits.\n\n* Work with a supportive and collaborative team.\n\n* Opportunities for professional development and career growth.\n\n* Flexible work environment.\n\n* Long-Term Stability: Be part of a company with a stable and long-tenured team, where you can grow and develop new skills.\n\n* Lateral Movements: Explore opportunities for lateral moves within different business units to expand your horizons.\n\n\n\n\nJoin us and be part of a team that's making a difference in the professional services industry! Apply now and help us build solutions that empower businesses to thrive. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, API, Senior, Engineer and Backend jobs that are similar:\n\n $60,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBrasília, Federal District, Brazil

\nTitle: Senior Cloud Engineer\nDirect Manager Title: VP, Engineering\n\nThe Role \nThe Senior Cloud Engineer is responsible for managing the infrastructure cloud operations and supporting the infrastructure needs of the Technology team in launching and maintaining new products across the enterprise.\n\nWhat You’ll Do\nCloud Operations:\n\n\n* Manage and develop the containerized SaaS infrastructure in multiple environments\n\n* Create and maintain scripts to automate routine processes\n\n* Utilize open source tools to manage platforms using Infrastructure as Code techniques\n\n* Work with the Product Technology Team to deploy new versions of software and improve workflow for faster deployments through Continuous Integration, Continuous Deployment techniques (CI/CD)\n\n* Manage data storage availability and performance\n\n* Create, manage, and tune database high-availability cluster infrastructure\n\n* Implement tools to monitor critical infrastructure\n\n* Ensure platform can meet capacity requirements as products scale\n\n* Manage production reliability to keep systems operating above a 99.99% availability level\n\n* Follow processes and procedures as designated to ensure HITRUST\n\n* compliance is maintained\n\n* Implement technical security measures as defined by the Security/QA/Compliance Manager\n\n* Support disaster recovery planning and testing for infrastructure\n\n* Document all processes and systems\n\n\n\n\nInternal: IT Support and System Development:\n\n\n* Manage the infrastructure for internal systems\n\n\n\n\n\nIdeal Qualifications\nEducation:\n\n\n* Bachelor’s degree from a four-year college or university; or equivalent experience\n\n\n\n\nCertifications:\n\n\n* AWS Certified DevOps Engineer Professional or Solutions Architect Professional; or equivalent experience\n\n\n\n\nExperience:\n\n\n* 2-4 years of Software Development experience required (Python/Rails/Java preferred)\n\n* 3-5 years of Linux Cloud System Administration experience (AWS preferred)\n\n* 2-4 years of experience creating Terraform stacks within AWS\n\n* 2-4 years of experience creating automation playbooks (Ansible preferred)\n\n* 2-4 years of experience building containers and managing container infrastructure (Docker strongly preferred)\n\n* 2-4 years of CI/CD pipeline creation and management experience\n\n* 2-4 years of high availability database administration experience (Postgres and/or MySQL preferred)\n\n* 2-4 years of experience operating infrastructure for large-scale web applications preferred\n\n\n\n\nOther:\n\n\n* If hired, candidates must be willing to undergo a background screening and sign the Unlock Health confidentiality agreement\n\n\n\n\nPerks and Benefits\n\n\n* Competitive Salary\n\n* Health, Dental and Vision benefit packages to fit all types of lifestyle \n\n* Life, Short and Long Term Disability Insurance paid 100% by the company \n\n* FSA / HSA Options\n\n* 401(K) with a generous company match program\n\n* Flexible Paid Time Off (aka- unlimited)\n\n* Paid Parental Leave \n\n* Hybrid and Remote work schedules available \n\n* Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)\n\n* Employee Referral Program\n\n\n\n\nAbout Unlock:\nUnlock Health redefines what a marketing and advertising agency can do in healthcare by breaking down walls that have existed for decades. We’ve combined the best teams in healthcare marketing to help every client live their mission – to promote, maintain, and restore health. Our “super agency” approach connects creative, content, and strategy to remove the guesswork from growth, measured by ROI technology. By bringing together the top talent in the industry, we are reshaping the future of healthcare marketing.\n\nWe believe our business can only grow by including our Vision and Values in everything we do. Our hiring process is no different. We interview and hire based on our values, which you can learn more about here. \n\nEquality Opportunity Employer Statement\nUnlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\n\nFor internal coding use only: Unlock Health/Technology Products/Tech Dev\n\n#LI-DNI \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, DevOps, Cloud, Senior, Marketing, Legal, Engineer and Linux jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNashville, Tennessee, United States