\nStackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.\n\n\nWe are seeking a Salesforce Developer role to join our growing SaaS IT Business Applications team, where a successful candidate will build, maintain and improve our Salesforce Sales Cloud and Marketing Cloud solutions as technical subject matter expert. This role requires hands-on experience in platform configurations, customization, design and development with a passion to learn & support new Sales Enablement tools and technologies. You will collaborate with the PMO, IT Operations and cross-functional business operations teams like Revenue and Marketing to analyze their requirements or issues and provide solutions to ensure high levels of performance and scalability. You will also be actively involved in improving our overall Salesforce Governance processes and identifying ways to continuously advance them.\n\n\nIf you are someone who is passionate about building integrated, robust and scalable applications and wants to be a part of a team that enables, builds and supports technology solutions in a fast-growing company, then we’d like to meet you.\n\n\n\nWhat you'll be doing:\n* Perform design, development, testing, debugging and implementation of Salesforce Sales Cloud and Marketing Cloud business processes and systems integrations employed to run the operations of the company in a high-growth environment\n* Build and deploy Saas systems integrations, workflows, and architecture to scale and automate an end-to-end Lead to Cash process\n* Partner with the Revenue Operations  to optimize Salesforce investments along with other Sales & Marketing enablement SaaS applications and best-of-breed technologies\n* Provide application support​ and technical administration of Sales & Marketing SaaS applications\n* Provide input into optimizing the system architecture landscape, identify gaps between current and desired end states, and deliver comprehensive solutions that will enable desired business outcomes\n* Configure, build and enhance out-of-the box Salesforce functionality such as objects, fields, formula fields, validation rules, workflows, process builder flows, page layouts, apps, report types, sharing rules, permission sets, profiles, roles, etc\n* Manage operational and reporting requests including customer analysis and individual views and troubleshoot issues\n* Implement and govern security related to profiles, permission sets, role-based access, sharing settings and login access policies\n* Plan & deploy Salesforce releases and other SaaS application patches/updates in accordance with the Application Release Management cadence\n* Work with SaaS vendor support contacts to resolve technical problems with applications, servers, and infrastructure tools\n* Create technical documentation such as best practice guides, release notes and design documents\n* Proactively monitor SaaS applications and seek to improve availability , quality and performance by ensuring Service Level Agreements (SLAs) and participating in required on-call support\n\n\n\nWhat you’ll bring to the table:\n* 3-5  years of strong technical experience implementing and supporting Salesforce Sales & Marketing Cloud \n* Solid understanding and hands-on experience implementing and/or supporting other Sales enablement SaaS applications such as Salesloft, Gong, GuideCX, DealHubCPQ, ZoomInfo, et al\n* Technical background & experience in application integration tools (e.g.,  Workato, Zapier, Dell Boomi, Mulesoft) and native APIs to enable workflows and data feeds between SaaS platforms and point solutions\n* Expertise level developing Lightning Components with CSS and Design Parameters that improve  look and feel for end users\n* Experience programming in APEX, VF Page, LWC, Aura Component development, SSJS, SQL, HTML, AMPscript, SOQL-SOSL \n* Experience on Lightning Process builder flows, workflow rules, Connect API and Quick Action\n* Proficiency in Salesforce platform features and CRM concepts\n* Knowledge of DevOps and continuous integration/deployment (CI/CD) processes\n* Motivated self-starter & quick learner who can thrive in an accelerated environment  and manage multiple, concurrent priorities to get stuff done\n* Analytical thinker and problem-solver with excellent communication and troubleshooting skills \n* Experience in Agile or Scrum software development methodology\n* Salesforce certifications, like Platform Developer I or II, App Builder or Administrator is preferred\n\n\n\nStackAdapters Enjoy:\n* Highly competitive salary \n* RRSP/401K matching\n* 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + Birthdays Off\n* Access to a comprehensive mental health care platform\n* Full benefits from day one of employment\n* Work from home reimbursements\n* Optional global WeWork membership for those who want a change from their home office\n* Robust training and onboarding program\n* Coverage and support of personal development initiatives (conferences, courses, etc)\n* Access to StackAdapt programmatic courses and certifications to support continuous learning\n* An awesome parental leave policy\n* A friendly, welcoming, and supportive culture\n* Our social and team events!\n\n\n\n\n\n\n#LI-TM8\n\n\nStackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.\n\n\nAbout StackAdapt\n\n\nWe've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:\n\n\n\n\nAd Age Best Places to Work 2024\nG2 Top Software and Top Marketing and Advertising Product for 2024\nCampaign’s Best Places to Work 2023 for the UK\n2024 Best Workplaces for Women and in Canada by Great Place to Work®\n#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, SaaS, Scrum, DevOps, Cloud, CSS, Ads, API, Marketing and Sales jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

\nAre you ready to power the World's connections?\n\n\nWe are looking for an Engagement Manager to join the growing Professional Services team at Kong. As an Engagement Manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers. \n\n\nThe engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base. As a primary professional services contact and ambassador for our customers, the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the Engagement Manager will focus on driving day to day professional services operations. \n\n\nThis is an important role and requires someone with very strong thought organization, and communication skills along with the ability to multitask, context switch, and manage customer escalations. Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles. \n\n\n\nCustomer Delivery:\n* Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (Post Sales, Delivery, and Value Realization) \n* Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes \n* Own and drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement lifecycle end to end to deliver business outcomes \n* Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burndown, and status reports\n* Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.\n* Makes use of productivity tools like FinancialForce, Salesforce, Metabase, Trello, etc. to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics (Billings, Utilizations, Resource Capacity, and Forecasting) \n\n\n\nProfessional Services Operations:\n* Assist Services leadership team with resource assignment and management  in Financial Force. \n* Ensure timely completion of Month and Quarter end close process and complete new PS employee onboarding with content tailored to the new hires’ positions\n* Coordinate with cross functional teams  to obtain relevant data about the project opportunity and staffing requirements\n* Become a subject matter expert for services personnel on all processes related to services revenue: time entry, project management processes relate to operations, customer billing, and staff utilization.\n* Continually provide suggestions and implement improvements to business and reporting processes that keep up with the changes in the organization.\n* Support Professional Services staff to better understand revenue, hours, and target attainment goals\n\n\n\nWhat you will bring to Kong:\n* Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget\n* Deep experience working with project financial fundamentals and PSA tools such as Financial Force to own and drive operational activities(Reporting, Forecasting, and Tracking)\n* Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong. Ability to demonstrate relationship building internally and externally\n* Exceptional organizational and change management skills with an ability to manage competing client demands\n* Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment. Ability to manage critical and political situations with business stakeholders with strong interpersonal skills\n* Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.\n* And any additional tasks required by manager\n\n\n\n\n\n\nKong has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. The typical base pay range for this role in the US is $135,000 - $155,00 base plus variable comp and equity.\n\n\nAbout Kong: \n\n\nKong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. \n\n\n83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!  \n\n\nFor more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.\n\n\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.\n\n\n#LI-RS1\n#LI-DNI \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, API and Sales jobs that are similar:\n\n $57,500 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, TX

\nClari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?\n\n\nAbout The Team\nClari’s IT team is the technological backbone keeping things running here at Clari. Our mission is to drive operational excellence and innovation through cutting-edge technology solutions. We design, implement, and maintain critical IT systems that empower our business operations and decision-making processes. Our team of experts specializes in everything from identity and access governance, systems integrations and automation, SaaS spend and analytics, asset management, and cybersecurity, to managing our critical ITSM and CRM systems. We build, manage, and maintain our internal technology stack, ensuring robust and scalable IT infrastructures to support and enable all of our employees company-wide. Committed to continuous improvement, we collaborate across departments to optimize business applications and support our company’s strategic objectives, making us a vital contributor to its success.\n\n\n\n\nAbout The Role\nWe are looking for an empathetic & curious problem solver, who can challenge the status quo and uplift the people around them. This is a space where you can have an impact by helping hone our processes and implement systems that solve real business problems. This role will be integral in providing support to our Poland office and our distributed employees. You will serve as a critical member of our existing Global IT Operations team. Clari is a cloud-first company, so this role will need development skills and focused experience with our IT platforms and SaaS tech stack.\n\n\n\nResponsibilities\n* Act as primary IT support and escalation for the Poland region, managing employee onboarding, offboarding, and IT processes\n* Oversee employee lifecycle tasks (like IT orientations), office infrastructure, and equipment provisioning (network, A/V, etc.)\n* Provide IT support for office/company events, global helpdesk requests, and employees across multiple OS platforms within SLAs\n* Administer IT SaaS tools (Okta, Google, Zoom, Slack, etc.), manage Atlassian suite (Jira, Confluence), and handle SAML integrations and workflows\n* Track and maintain corporate assets using the asset management tool and manage endpoint security (detections, investigations, remediation)\n* Create IT automation and workflow solutions (custom scripting, Workato, Okta Workflows, Torii, BetterCloud)\n* Develop and maintain IT documentation for the knowledge base\n* Manage MDM policies, patch management, and strategic IT initiatives at scale\n* Design and implement scalable IT automation and workflows (custom scripting, Workato, Okta Workflows, Torii, BetterCloud)\n* Develop advanced API scripting for MDM platforms, systems, and integrations\n* Create Jamf MDM policies and scalable patch management solutions\n* Manage and execute large-scale strategic IT initiatives and projects\n\n\n\nQualifications\n* 5-7+ years of experience in IT operations or similar roles\n* Extensive knowledge of computer hardware systems, software, and multiple OS platforms\n* In-depth working knowledge of programming languages\n* Ability to troubleshoot complex software and hardware issues\n* Experience with our tech stack (Okta, Google, Atlassian, Workato, BetterCloud, Jamf, JumpCloud) \n* Experience with ITSM management and configuration\n* In-office networking (LAN) and A/V experience\n* Ability to adapt to a flexible schedule (you may be required at times to work on-call and off-hours)\n* Ability to lift and/or move 50 pounds with or without accommodation\n\n\n\nPerks and Benefits @ Clari\n* Team-bonding activities and company-wide events\n* Flexible working hours and remote opportunities\n* Annual Well-being and Professional Development Stipends\n* Private Healthcare and Multisport Pass\n* Paid maternity and paternity leave\n* Stock options\n\n\n\n\n\n\nYou’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. \n\n\nClari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Senior, Sales and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nKraków, Poland

\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for an experienced Enterprise Customer Success Manager that is fluent in English as well as German, Spanish or Italian to help us scale our EMEA business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one: Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK.\n\nThis role will cover our EMEA accounts.\n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development,  and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our North American business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one:Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the United States. \n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based in the United States & the reasonably estimated salary for this role ranges from $130,000 to $180,000, plus a competitive equity package, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it. \n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for Customer Success Managers who thrive in a dynamic environment and are passionate about driving customer engagement at scale.\n\nIn this role, you will be instrumental in managing a large portfolio of customers, leveraging both 1:1 and 1:Many channels to ensure our users achieve and exceed their goals with our platform. This position is perfect for ambitious and adaptable individuals eager to push the boundaries of traditional customer success.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK. \n\nWhat You'll Do\n\n\n* Scalable Account Strategy: Design and execute scalable success plans that drive rapid adoption, value realization, and loyalty across a large and diverse customer base. Balance one:Many enablement programs with strategic 1:1 engagements. Act as advisors to customers to ensure they’re leveraging Postman effectively.\n\n* Proactive Portfolio Management: Monitor customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n* Continuous Learning and Improvement: Embrace a culture of experimentation and continuous improvement, testing new approaches to customer engagement and success at scale. Stay abreast of industry trends and best practices to ensure Postman remains at the forefront of customer success.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 5+ years of experience in Customer Success, preferably for companies in the development tooling space. Demonstrated ability to manage large volumes of customers through scalable programs.\n\n* Strategic Flexibility: Comfortable leveraging both 1:1 and 1:Many strategies to support a diverse customer base. Ability to think critically about how to scale engagement without sacrificing the quality of the customer experience. Experience tailoring playbooks and collateral based on the changing needs of their portfolio.\n\n* Analytical Skills: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Education, API and Sales jobs that are similar:\n\n $55,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for Customer Success Managers who thrive in a dynamic environment and are passionate about driving customer engagement at scale.\n\nIn this role, you will be instrumental in managing a large portfolio of customers, leveraging both 1:1 and 1:Many channels to ensure our users achieve and exceed their goals with our platform. This position is perfect for ambitious and adaptable individuals eager to push the boundaries of traditional customer success.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is remote role based on the East Coast (USA).\n\nWhat You'll Do\n\n\n* Scalable Account Strategy: Design and execute scalable success plans that drive rapid adoption, value realization, and loyalty across a large and diverse customer base. Balance one:Many enablement programs with strategic 1:1 engagements. Act as advisors to customers to ensure they’re leveraging Postman effectively.\n\n* Proactive Portfolio Management: Monitor customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n* Continuous Learning and Improvement: Embrace a culture of experimentation and continuous improvement, testing new approaches to customer engagement and success at scale. Stay abreast of industry trends and best practices to ensure Postman remains at the forefront of customer success.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 5+ years of experience in Customer Success, preferably for companies in the development tooling space. Demonstrated ability to manage large volumes of customers through scalable programs.\n\n* Strategic Flexibility: Comfortable leveraging both 1:1 and 1:Many strategies to support a diverse customer base. Ability to think critically about how to scale engagement without sacrificing the quality of the customer experience. Experience tailoring playbooks and collateral based on the changing needs of their portfolio.\n\n* Analytical Skills: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based on the East Coast (United States), and the reasonably estimated salary for this role ranges from $105,000 - $140,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, potential spot awards, and a monthly lunch stipend. Salaries will vary outside of San Francisco and the U.S.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, API and Sales jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

The Role\n\nWe are currently seeking a Sales Engineer to join our team. As the key consultative resource throughout our sales process, you will be leading presentations with C-Suite and other key operational resources. You bring a deep knowledge of financial software to help our prospects contextualize the Addepar solution fit.\n\nYou will work with our Account Executive teams to ensure our prospects are abreast of the product development, workflows, and use cases at Addepar. You are a creative problem solver, self-starter, and a thoughtful voice to motivate change as part of an outstanding sales organization!\n\nTactical objectives include: collaborating with a variety of prospects, to provide an in-depth understanding of Addepar's product advantages and capabilities. Strategically, you will assist in building out resources for the Sales team to institutionalize the knowledge for our current and future Account Executives. The successful candidate will be an outstanding communicator, consultative, and very well-organized with a deep understanding of investment management.\n\nAddepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.\n\nThe current range for this role is $93,000 - $116,000 (base salary)  + bonus + equity + benefits. \n\nYour recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.\nWhat You’ll Do\n\n\n* Support Account Executives and their prospects throughout the entire sales process by acting as the domain expert on the Addepar products\n\n* Advise firms periodically on technical matters to optimize, upsell services and products; navigate product roadmap\n\n* Coordinate appropriate internal product and technical resources for prospect calls and meetings\n\n* Highlight and communicate the differentiating benefits of Addepar vs. the competition\n\n* Support the sales effort with “Proof of Concepts”\n\n* Understand prospective client key business requirements, load client data, and design custom demo environments to help clients conceptualize their future Addepar experience\n\n* Assist with the creation of the Statement of Work (SOW) as needed, budgetary estimates, and work with key internal teams (Professional Services including Data, Implementation Project Managers, Support, Finance, and Legal)\n\n* Assist our Account Executives with the completion of RFPs & RFIs.\n\n\n\nWho You Are\n\n\n* 3+ years of demonstrated experience in the Financial Services space including roles in FinTech deployment, sales engineering, solutions architecture, product experience, and financial platforms\n\n* Bachelor's Degree\n\n* Worked at prior SaaS companies in similar roles such as deployments, product, engineering, and/or client success\n\n* Knowledge of modern software architecture and database concepts\n\n* Effective oral and written communicator with the ability to work with members at all levels of an organization, both internally and externally\n\n* Ability to multi-task and track processes and work for numerous prospective clients\n\n* Ability to lead sophisticated projects, relationships, and timelines\n\n* Flexible to travel on short notice (20%+)\n\n* [Bonus] API exposure/knowledge is a plus!\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, API, Sales and Engineer jobs that are similar:\n\n $65,000 — $112,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSalt Lake City, Utah, United States

About the Company:\nIt’s never been more challenging for shippers to simply know where their ocean freight is, when it will arrive, and why it was delayed. At VIZION API, we automatically push the most complete, standardized, and detailed container tracking events to any software system or spreadsheet, so shippers get end-to-end visibility into the freight that drives their business. Our mission is to enhance and optimize world trade by making data more accessible and building tools that empower digital transformation. Vizion’s goal is to be the world's leader in delivering the highest quality data in the easiest-to-use formats to the international freight industry. \n \nOur Company Values and Culture: \nSimple Honesty, Be a Teacher and Long-Term Thinking are the values that guide our decision making and are our uncompromising core principles. Vizion is dedicated to building an inclusive and diverse team focused on fostering a culture of Communication, Innovation and High-Performance.\n \nHow You Fit In & the Details: \nAs a Senior Product Manager you will play a critical role in managing and growing our API products, ensuring API design meets customer needs, applying governance and guidelines, managing roadmaps and cultivating a developer experience that will delight our customers. You will be expected to implement effective inbound and outbound automation solutions, engage with Vizion partners and customers to understand their workflows, work with other PMs to build supporting APIs and deliver world class integrations for Vizion’s platform. In addition, this role will develop, lead, and scale a high-performing Product team that will support our product roadmap and customer’s needs. You will work closely with customers to understand their needs and pain points and prioritize and sequence feature development and releases leading to significant and tangible business value. This role will work to turn ideas into real products that and have the proven ability to creatively lead the development and support of core systems that power mission critical business processes in shipping and logistics. \n \nThis role reports to the CTO and will partner and collaborate with a broad set of stakeholders in Vizion’s technology solution, but specifically with operations, customer experience, and engineering to ensure the delivery of innovative, high-performance API solutions to support our business operations and rapid growth.  In addition to the above, you will: \n \n●       Demonstrate clear understanding of how key personas and workflows map across major verticals\n●       Formulate and promote our API, automation, and workflow strategy to internal and external stakeholders\n●       Design specifications and prioritize requirements to develop highly leveraged APIs needed for building the automation solution\n●       Collaborate with engineering to build key automation & integration workflows\n●       Deeply understand the developer persona and ensure API products are easy to implement, well documented and designed to our high standards through a developer platform\n●       Deep engagement and consultation with various business teams to understand current and future needs for product enhancements\n●       Understand the customer, market, and technology drivers for Vizion’s business\n●       Propose innovative solutions based on API products to introduce, enhance, and automate key processes and use cases\n●       Develop supporting product plans and requirements by gathering feedback, collaborating with key planning stakeholders, including leadership, writing requirements documents, and managing the feature backlog\n●       Develop API product and enhancement roadmap for short and long-range product plans based on customer feedback\n●       Champion the product's roadmap with key stakeholders and engineering teams\n●       Partner with marketing and sales team to support, design, and influence partner integration flows on the front end and back end\n●       Manage internal and external resources to ensure completion of projects\n●       Drive a culture of measurement and continuous improvement for both business and customer value delivered, develop KPIs, and monitor progress continuously, actively reporting on milestones and deliverables\n●       Own all API documentation UX including documents for developer support, security, sales, sales training, marketing (with support from engineering and partner relations)\n●       Collaborate with cross-functional project teams to ensure the successful delivery of fully operational products and deliver accompanying user documentation and training\n●       Track product performance and use to inform product management.\n \nBasic Qualifications:\n●       7+ years of product management experience with a minimum of 5 years of API product management experience. \n●       Experience building APIs for SaaS products and evolving those products into platforms\n●       Experience building integrations into CRMs like HubSpot, Salesforce, Microsoft Dynamics, ServiceNow, Zendesk and other integration platforms\n●       Experience creating technical product and design documents\n●       Prior startup experience highly desired\n●       Demonstrated hands-on experience and subject matter expertise in configuring and managing the end-to-end product vision and strategy\n●       Crystallize vague concepts into concise tactical plans \n●       Understanding that speed is everything but prioritizing the right thing is equally important - you appreciate delivering impact quickly\n●       Be comfortable with ambiguity in a fast-paced and ever-changing environment\n●       Comprehensive and deep command of the product management function\n●       Strong collaboration, coordination, organizational and communication (written and spoken) skills with demonstrated experience across multiple products and/or projects\n●       Background in software development and project/program management is a plus\n●       Familiarity with Agile framework is preferred\n●       Preferred Education: BS/BA in Computer Science, Engineering, or related field\n \nPerks & Benefits: \n●       We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of: $150,000 to $175,000. Vizion intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location.\n●       Equity Options – Share in the upside of our company’s success\n●       We prioritize diversity in our hiring and are LGBTQ+ friendly\n●       Fully remote: Work from your home office or beach somewhere (as long as the beach has Wi-Fi, of course)!\n●       Excellent No-Cost Medical, Dental and Vision plans: 100% coverage for you and dependents\n●       Unlimited PTO Policy: We believe in recharging our batteries and we mean it when we say we expect you to take time off!\n●       401(k) with company contribution\n●       Company-Provided Laptop (Mac or PC) and an office-outfitting budget\n \nDid you know: \nSome studies indicate that the average female-identifying person will apply to a job only if they feel that they qualify for 100% of the requirements? Persons of color experience this at an even higher rate. Whereas male-identifying people will apply if they feel that they qualify for 60% or more of the requirements.\n \nNow you (may) know something new, and we want to encourage anyone who feels that they might be qualified for the role to apply. You may be surprised!\n \nWe do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to: hiring and firing of staff, selection of vendors, and provision of services. We at Vizion are committed to providing an inclusive and welcoming environment for all members of our staff, contractors, vendors, and clients.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, API, Microsoft, Senior, Marketing, Sales and Digital Nomad jobs that are similar:\n\n $60,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nCrunch.i, part of the YouGov PLC is a market-defining company in the analytics SaaS marketplace. We’re a company on the rise. We’ve built a revolutionary platform that transforms our customers’ ability to drive insight from market research and survey data. We offer a complete survey data analysis platform that allows market researchers, analysts, and marketers to collaborate in a secure, cloud-based environment, using a simple, intuitive drag-and-drop interface to prepare, analyze, visualize and deliver survey data and analysis. Quite simply, Crunch provides the quickest and easiest way for anyone, from CMO to PhD, with zero training, to analyze survey data. Users create tables, charts, graphs and maps. They filter, and slice-and-dice survey data directly in their browser.\n\nOur start-up culture is casual, respectful of each other’s varied backgrounds and lives, and high-energy because of our shared dedication to our product and our mission. We are loyal to each other and our company. We value work/life balance, efficiency, simplicity, and fantastic customer service! Crunch has no offices and fully embraces a 100% remote culture. We have 40 employees spread across 5 continents. Remote work at Crunch is flexible and largely independent, yet highly cooperative.\n\nWe are hiring a DevOps Lead to help expand our platform and operations excellence. We are inviting you to join our small, fully remote team of developers and operators helping make our platform faster, more secure, and more reliable. You will be self-motivated and disciplined in order to work with our fully distributed team.\n\nWe are looking for someone who is a quick study, who is eager to learn and grow with us, and who has experience in DevOps and Agile cultures. At Crunch, we believe in learning together: we recognize that we don’t have all the answers, and we try to ask each other the right questions. As Crunch employees are completely distributed, it’s crucial that you can work well independently, and keep yourself motivated and focused.\n\nOur Stack:\n\nWe currently run our in-house production Python code against Redis, MongoDB, and ElasticSearch services. We proxy API requests through NGINX, load balance with ELBs, and deploy our React web application to AWS CloudFront CDN. Our current CI/CD process is built around GitHub, Jenkins, BlueOcean including unit, integration, and end to end tests and automated system deployments. We deploy to auto-scaling Groups using Ansible and Cloud-Init.\n\nIn the future, all or part of our platform may be deployed via DroneCI, Kubernetes, nginx ingress, Helm, and Spinnaker.\n\nWhat you'll do:\n\nAs a Leader:\n\n\n* Manage and lead a team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our customer base.\n\n* Scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools.\n\n* Hire and ramp exceptional Cloud Operations Engineers.\n\n* Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents.\n\n* Inform executive leadership and escalation management personnel of major outages\n\n* Compile and report KPIs across the full company.\n\n* Work with Sales Engineers to complete pre-sales questionnaires, and to gather customer use metrics.\n\n* Prioritize projects competing for human and computational resources to achieve organizational goals.\n\n\n\n\nAs an Engineer:\n\n\n* Monitor and detect emerging customer-facing incidents on the Crunch platform; assist in their proactive resolution, and work to prevent them from occurring.\n\n* Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers).\n\n* Diagnose live incidents, differentiate between platform issues versus usage issues across the entire stack; hardware, software, application and network within physical datacenter and cloud-based environments, and take the first steps towards resolution.\n\n* Automate routine monitoring and troubleshooting tasks.\n\n* Cooperate with our product management and engineering organizations by identifying areas for improvement in the management of applications powering the Crunch infrastructure.\n\n* Provide consistent, high-quality feedback and recommendations to our product managers and development teams regarding product defects or recurring performance issues.\n\n* Be the owner of our platform. This includes everything from our cloud provider implementation to how we build, deploy and instrument our systems.\n\n* Drive improvements and advancements to the platform in areas such as container orchestration, service mesh, request/retry strategies.\n\n* Build frameworks and tools to empower safe, developer-led changes, automate the manual steps and provide insight into our complex system.\n\n* Work directly with software engineering and infrastructure leadership to enhance the performance, scalability and observability of resources of multiple applications and ensure that production hand off requirements are met and escalate issues.\n\n* Embed into SRE projects to stay close to the operational workflows and issues.\n\n* Evangelize the adoption of best practices in relation to performance and reliability across the organization.\n\n* Provide a solid operational foundation for building and maintaining successful SRE teams and processes.\n\n* Maintain project and operational workload statistics.\n\n* Promote a healthy and functional work environment.\n\n* Work with Security experts to do periodic penetration testing, and drive resolution for any issues discovered.\n\n* Liaise with IT and Security Team Leads to successfully complete cross-team projects, filling in for these Leads when necessary.\n\n* Administer a large portfolio of SaaS tools used throughout the company.\n\n\n\n\nQualifications:\n\n\n* Team Lead experience of an on-call DevOps, SRE, or Cloud Operations team (at least 2 years).\n\n* Experience recruiting, mentoring, and promoting high performing team members.\n\n* Experience being an on-call DevOps, SRE, or Cloud Operations engineer (at least 2 years).\n\n* Proven track record of designing, building, sizing, optimizing, and maintaining cloud infrastructure.\n\n* Proven experience developing software, CI/CD pipelines, automation, and managing production infrastructure in AWS.\n\n* Proven track record of designing, implementing, and maintaining full CI/CD pipelines in a cloud environment (Jenkins experience preferred).\n\n* Experience with containers and container orchestration tools (Docker, Kubernetes, Helm, traefik, Nginx ingress and Spinnaker experience preferred).\n\n* Expertise with Linux system administration (5 yrs) and networking technologies including IPv6.\n\n* Knowledgeable about a wide range of web and internet technologies.\n\n* Knowledge of NoSQL database operations and concepts.\n\n* Experience in monitoring, system performance data collection and analysis, and reporting.\n\n* Capability to write small programs/scripts to solve both short-term systems problems and to automate repetitive workflows (Python and Bash preferred).\n\n* Exceptional English communication and troubleshooting skills.\n\n* A keen interest in learning new things.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Executive, React, English, Elasticsearch, Cloud, NoSQL, Python, API, Sales, SaaS, Engineer, Nginx and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n