\nAbout the Company:\nAt Vizion, we're simplifying and enabling companies to accurately track their shipments across the globe and optimize their supply chain. Our container tracking technology provides real-time updates on the location and expected arrival times of containers, integrating seamlessly with the systems businesses already use. Building on our success, we recently launched TradeView, a powerful tool that monitors global trade, actively tracking 60% of worldwide shipments. With insights from over 130 data sources, TradeView helps companies identify risks and keep their supply chains running smoothly. By providing clear, actionable data, Vizion empowers businesses to make smart decisions and stay ahead in today’s fast-paced market.\n \nOur Company Values and Culture: \nSimple Honesty, Be a Teacher and Long-Term Thinking are the values that guide our decision making and are our uncompromising core principles. Vizion is dedicated to building an inclusive and diverse team focused on fostering a culture of Communication, Innovation and High-Performance.\n\n\nHow You Fit In & the Details: \nAs a Senior Software Engineer you will be an integral part of the Engineering team, with a main focus on front end design and development for our products. As part of a small and dynamic team, you'll play a key part in building and supporting our products, and have a strong voice in decision-making processes. Your role will help to accelerate the digital transformation of supply chain & logistics companies around the world.\n \nThis role will report to our CTO and will partner with cross functional teammates in Data Analytics, Product, Sales, Marketing and Customer Experience. In addition to the above, you will: \n \n●       Design, build, and maintain backend web applications, APIs, platform services, and systems.\n●       Responsible for scalability, security, and reliability of our systems.\n●       Work with the product management team in the development cycle from start to finish — from scoping work to measuring project success and planning new iterations based on results.\n●       Conduct code reviews, communicate thoughtfully and effectively with colleagues.\n●       Provide thought leadership, mentorship, and guidance, and partner closely with other engineers on development best-practices, user facing features, API user experience, and platform services.\n●       Balance development speed and quality, with a focus on real, deliverable results.\n \nBasic Qualifications:\n●       5+ years of experience writing software with a strong engineering background\n●       Proficiency in front-end and back-end development using modern frameworks like React, Javascript, and Node.js (we use TypeScript, applications usually run on Next.js)\n●       Experience building UIs using headless libraries, Tailwind for styling\n●       Proficient with SQL, database design and management, and some experience with data processing & analysis\n●       DevOps  and CI/CD experience (AWS, Docker, serverless architecture, etc.)\n●       Experience designing & maintaining backend services & systems, user-facing APIs at scale\n●       Organized and self-sufficient, with prior startup experience preferred\n●       Strong experience with web automation (Puppeteer, Selenium, etc)\n●       Proven track record of building and scaling web applications in a production environment.\n●       Familiarity with security best practices in web development and cloud environments.\n●       Excellent problem-solving skills and the ability to troubleshoot complex issues across the stack.\n●       Strong communication skills, with the ability to collaborate effectively with cross-functional teams.\n●       Mentorship experience, guiding junior developers and contributing to team growth.\n\n\n\n\n\n$165,000 - $185,000 a yearPerks & Benefits: ●       We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of: $165,000 to $185,000 . Vizion intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location.●       Equity Options – Share in the upside of our company’s success●       We prioritize diversity in our hiring and are LGBTQ+ friendly●       Fully remote within the U.S.: Work from your home office or beach somewhere (as long as the beach has Wi-Fi, of course)!●       Exceptional Medical, Dental and Vision plans: 100% coverage for you and your eligible dependents●       Unlimited PTO Policy: We believe in recharging our batteries and we mean it when we say we expect you to take time off!●       401(k) with company contribution●       Company-Provided Laptop (Mac or PC) and an office-outfitting budget Did you know: Some studies indicate that the average female-identifying person will apply to a job only if they feel that they qualify for 100% of the requirements? Persons of color experience this at an even higher rate. Whereas male-identifying people will apply if they feel that they qualify for 60% or more of the requirements. Now you (may) know something new, and we want to encourage anyone who feels that they might be qualified for the role to apply. You may be surprised! We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to: hiring and firing of staff, selection of vendors, and provision of services. We at Vizion are committed to providing an inclusive and welcoming environment for all members of our staff, contractors, vendors, and clients. Vizion Inc. prioritizes your privacy and safety. To ensure a secure application process, we only accept applications through our careers page: https://www.vizionapi.com/careers or Lever Job Board: https://jobs.lever.co/Vizion. Our Talent Acquisition team will never request payment, financial information, or sensitive details like social security numbers. Beware of scams – fraudulent job postings may circulate online. Vizion Inc. does not charge application, processing, or training fees. All legitimate openings are on our careers page, and communication from our Talent Acquisition team and hiring managers will come from @vizionapi.com addresses. Thank you for your interest in Vizion Inc.!\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Serverless, Cloud, API, Senior, Junior, Marketing, Engineer and Backend jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nAbout the Company:\nIt’s never been more challenging for shippers to understand the global trade landscape and how their shipments are expected to move through this global landscape. At VIZION, we automatically push the most complete, standardized, and detailed container tracking events to any software system or spreadsheet, so shippers get end-to-end visibility into the freight that drives their business. We provide data at scale that helps our customers understand the past, current, and expected performance of the global trade network by providing insights that allow them to make informed decisions and better plan their own logistics network.\n \nOur Company Values and Culture: \nSimple Honesty, Be a Teacher and Long-Term Thinking are the values that guide our decision making and are our uncompromising core principles. Vizion is dedicated to building an inclusive and diverse team focused on fostering a culture of Communication, Innovation and High-Performance.\n \nHow You Fit In & the Details: \nAs the Senior Data Scientist, you will work within our Data Science and Analytics team and the Engineering & Product team to focus on Vizion’s data program, which supports the core product for our customers, internal business needs, and analytics — helping to accelerate the digital transformation of supply chain & logistics companies around the world. We will look to you to play an integral part in building out the data platform that powers our product and external data sets. The ability to ingest, research, understand, and model global trade data and the story it tells will be your bread and butter as you work with data engineers and analysts to help fuel global logistics innovation.\nThis role will report to our Director of Analytics and will work within a small team of passionate data scientists, backend/frontend engineers, and data analysts to partner across the organization providing quality and completeness of data with our core products, analytics products, and company reporting. In addition to the above, you will:\n●       Design, conduct, and graduate experiments to further product needs and company knowledge regarding global logistics\n●       Use and develop analytics programs, machine learning, and statistical methods for predictive and prescriptive modeling and forecasting\n●       Assist in defining standards for naming, governing, managing, transforming, storing, and data delivery\n●       Own and assist in exploring and defining new data sets\n●       Help identify and implement better methods and tools that can positively influence the data operations across the business\n●       Integrate statistical data analysis with geospatial data\n●       Develop a comprehensive understanding of the global logistics data environment to design data strategy for use in machine learning models\n●       Apply machine learning, statistical methods, and operations research techniques to optimize supply chain performance\n●       Build NLP and/or recommendation systems\n●       Work closely with product and engineering teams on gathering detailed requirements, developing technical designs and implementing end to end production.\n●       Keeps abreast of the latest developments in data science and optimization methodologies.\n●       Provide leadership and mentorship to data scientists and analysts, guiding them in formulating and implementing our data strategy, conducting methodology and code reviews, and continuously learning and contributing to Vizion's knowledge of data science best practices using industry and academic resources.\n●       Collaborate with product and engineering teams to discuss problems, design analytics framework, identify the most relevant data for the business, and develop solutions\n●       Architect, develop and deploy models and algorithms using customer, open source, and proprietary data; assess model quality, and validate and iterate on those models\n●       Assist with the onboarding process of new team members and actively participate in interview process\n \nBasic Qualifications:\n●       5+ years of experience in a data science role\n●       3+ years of programming knowledge with Python, R, or SQL\n●       Experience in the Shipping / Logistics / Freight Industry, a plus\n●       Experience with AWS or similar cloud data platforms\n●       Experience working with and retrieving data through APIs\n●       Understanding of ETL/Workflow Orchestration\n●       Proven track record of providing detailed, accurate, and meaningful reporting of analysis\n●       Experience demonstrating agile working practices\n●       Inquisitive, pragmatic, and exploratory mindset\n●       Sense of humor, team player, good interpersonal skills\n●       Consistently demonstrates clear and concise written and verbal communication, and attention to detail and consistency when documenting materials required for performing assigned responsibilities\n\n\n\n\n\n\n$155,000 - $180,000 a yearPerks & Benefits: ●       We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of: $155,000 to $180,000. Vizion intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location.●       Equity Options – Share in the upside of our company’s success●       We prioritize diversity in our hiring and are LGBTQ+ friendly●       Fully remote: Work from your home office or beach somewhere (as long as the beach has Wi-Fi, of course)!●       Excellent No-Cost Medical, Dental and Vision plans: 100% coverage for you and dependents●       Unlimited PTO Policy: We believe in recharging our batteries and we mean it when we say we expect you to take time off!●       401(k) with company contribution●       Company-Provided Laptop (Mac or PC) and an office-outfitting budget \n\n\nDid you know: \nSome studies indicate that the average female-identifying person will apply to a job only if they feel that they qualify for 100% of the requirements? Persons of color experience this at an even higher rate. Whereas male-identifying people will apply if they feel that they qualify for 60% or more of the requirements.\n \nNow you (may) know something new, and we want to encourage anyone who feels that they might be qualified for the role to apply. You may be surprised!\n \nWe do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to: hiring and firing of staff, selection of vendors, and provision of services. We at Vizion are committed to providing an inclusive and welcoming environment for all members of our staff, contractors, vendors, and clients.\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Senior jobs that are similar:\n\n $85,000 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nAbout the Company:\nIt’s never been more challenging for shippers to simply know where their ocean freight is, when it will arrive, and why it was delayed. At VIZION API, we automatically push the most complete, standardized, and detailed container tracking events to any software system or spreadsheet, so shippers get end-to-end visibility into the freight that drives their business. Our mission is to enhance and optimize world trade by making data more accessible and building tools that empower digital transformation. Vizion’s goal is to be the world's leader in delivering the highest quality data in the easiest-to-use formats to the international freight industry. \n \nOur Company Values and Culture: \nSimple Honesty, Be a Teacher and Long-Term Thinking are the values that guide our decision making and are our uncompromising core principles. Vizion is dedicated to building an inclusive and diverse team focused on fostering a culture of Communication, Innovation and High-Performance.\n \nHow You Fit In & the Details: \nAs a Senior Software Engineer, Backend & API’s you will be an integral part of the Engineering team. As an early employee, you'll be a key member in building our core product and have a strong voice in decision-making processes. You'll be focused on our core backend (primarily TypeScript/Node, Postgres on AWS) building and maintaining our core functionality — helping to accelerate the digital transformation of supply chain & logistics companies around the world.\n \nThis role will report to our CTO and will partner with cross functional teammates in Data Analytics, Product, Sales, Marketing and Customer Experience. In addition to the above, you will: \n \n●       Design, build, and maintain backend APIs, services, and systems with security, reliability, and scalability in mind.\n●       Participate in the project management cycle from start to finish — anything from scoping work to measuring project success and planning new iterations based on results.\n●       Conduct code reviews, communicate thoughtfully and effectively with colleagues\n●       Partner closely with other engineers on user facing features, API user experience\n●       Balance development speed and quality, with a focus on real, deliverable results.\n \nBasic Qualifications:\n●       5+ years of experience writing software with a strong engineering background\n●       Experience designing & maintaining backend services & systems, user-facing APIs at scale\n●       Expert with Javascript & Node.js skills (we use TypeScript).\n●       Proficient with SQL, experience with data processing & analysis\n●       Organized and self-sufficient, prior startup experience preferred\n●       DevOps experience (AWS, Docker, serverless architecture, etc.)\n●       Experience or strong interest in data science & machine learning\n●       Strong experience with web automation (Puppeteer, Selenium, etc)\n \nPerks & Benefits: \n●       We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of: $140,000 to $200,000. Vizion intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location.\n●       We prioritize diversity in our hiring and are LGBTQ+ friendly\n●       Fully remote: Work from your home office or beach somewhere (as long as the beach has Wi-Fi, of course)!\n●       Excellent No-Cost Medical, Dental and Vision plans: 100% coverage for you and dependents\n●       Unlimited PTO Policy: We believe in recharging our batteries and we mean it when we say we expect you to take time off!\n●       401(k) with company contribution\n●       Company-Provided Laptop (Mac or PC) and an office-outfitting budget\n\n\nThis is an evergreen position, and we continuously welcome applications from candidates who are passionate about Vizion and are eager to contribute to our mission. We accept applications on an ongoing basis and will review them as they are received. \n\n\n\n\n\nDid you know: \nSome studies indicate that the average female-identifying person will apply to a job only if they feel that they qualify for 100% of the requirements? Persons of color experience this at an even higher rate. Whereas male-identifying people will apply if they feel that they qualify for 60% or more of the requirements.\n \nNow you (may) know something new, and we want to encourage anyone who feels that they might be qualified for the role to apply. You may be surprised!\n \nWe do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to: hiring and firing of staff, selection of vendors, and provision of services. We at Vizion are committed to providing an inclusive and welcoming environment for all members of our staff, contractors, vendors, and clients. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Serverless, API, Senior, Marketing, Engineer and Backend jobs that are similar:\n\n $55,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nAbout the Company:\nIt’s never been more challenging for shippers to simply know where their ocean freight is, when it will arrive, and why it was delayed. At VIZION API we automatically push the most complete, standardized, and detailed container tracking events to any software system or spreadsheet, so shippers get end-to-end visibility into the freight that drives their business. Our mission is to enhance and optimize world trade by making data more accessible and building tools that empower digital transformation. Vizion’s goal is to be the world's leader in delivering the highest quality data in the easiest-to-use formats to the international freight industry.  \n\n\nOur Company Values and Culture: \nSimple Honesty, Be a Teacher, and Long-Term Thinking are the values that guide our decision making and are our uncompromising core principles. Vizion is dedicated to building an inclusive and diverse team focused on fostering a culture of Communication, Innovation, and High-Performance. \n\n\nHow You Fit In & the Details: \nAs the Sales Development Representative you will be an integral part of the Sales Development team. We will look to you to identify and generate sales opportunities through both inbound and outbound calling activities. The ideal person for this role should work well under pressure, think out-of-the-box, easily initiate relaxed but informative two-way phone conversations with prospects, and be highly self-motivated. You should also understand how to assess a company’s needs and cater the outreach to each prospect specifically. To be successful in this role you will need to be an ambitious self-starter who has relationship selling skills, with the ability to manage sales calls at varying levels of customer accounts. \n\n\nThis role will report to our Head of Marketing and will partner with Account Executives, Marketing and Customer Experience Teams. In addition to the above, you will: \n\n\n●  Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of  information at the right time for interested prospects\n●  Contribute to playbooks to deploy across the SDR team, measure results and analyze performance to continue to optimize Vizion’s prospecting penetration \n●  Build top of funnel pipeline generation and provide analysis each month towards goal \n●  Conduct outbound prospecting campaigns across our various segment personas \n●  Be responsible for educating and developing prospects leading to hand-off to sales teams\n●  Create target prospects lists and penetrate key accounts through ABM methodology\n●  Schedule appointments and demos for Account Executives\n●  Hold informed and engaging conversations via multiple communication channels\n●   Act as the subject matter expert on Vizion product offerings/solution\n●  Cold call into prospects generated by variety of outside sources\n●  Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle\n●  Profile strategic accounts identifying key individuals, researching, and obtaining business requirements and presenting solutions to start the sales cycle\n●  Nurture new marketing leads by educating and developing prospects until they are ready to speak with a sales rep\n●  Collaborate with sales and marketing team members on strategic sales approach\n●  Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in CRM application\n●  Seek out new ideas and methods for prospecting and lead generation\n\n\nBasic Qualifications:\n●  2-3 years of Business Development or Sales Development work experience in SaaS or Technology- Supply chain logistics, strongly preferred\n●  BA/BS degree preferred \n●  Exceptional written and verbal communication, interpersonal, and organizational skills\n●  Fearlessness - willing to directly reach out to new people every single day and explain the Vizion value proposition as it relates to everyone you interact with\n●  An obsession with prospect happiness - set the stage for effective sales follow-up\n●  The courage to challenge the status quo when logic and reason require it. See something broken? Fix it.\n●  Flexibility - things change around here - FAST\n●  The intellectual horsepower to become a guide on Vizion in a matter of weeks, and the curiosity to keep learning about all its intricacies for years to come\n●  A deep understanding of email communication and social engagement. You keep the inbox at zero.\n●  Familiarity with HubSpot, Apollo and Sales Navigator, preferred \n\n\nPerks & Benefits: \n●       We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of: $55,000 to $65,000. Vizion intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location.\n●       We prioritize diversity in our hiring and are LGBTQ+ friendly\n●       Fully remote: Work from your home office or beach somewhere (as long as the beach has Wi-Fi, of course)!\n●       Excellent No-Cost Medical, Dental and Vision plans: 100% coverage for you and dependents\n●       Unlimited PTO Policy: We believe in recharging our batteries and we mean it when we say we expect you to take time off!\n●       401(k) with company contribution\n●       Company-Provided Laptop (Mac or PC) and an office-outfitting budget\n\n\nThis is an evergreen position, and we continuously welcome applications from candidates who are passionate about Vizion and are eager to contribute to our mission. We accept applications on an ongoing basis and will review them as they are received. \n\n\n\n\n\nDid you know: \nSome studies indicate that the average female-identifying person will apply to a job only if they feel that they qualify for 100% of the requirements? Persons of color experience this at an even higher rate. Whereas male-identifying people will apply if they feel that they qualify for 60% or more of the requirements. Now you (may) know something new, and we want to encourage anyone who feels that they might be qualified for the role to apply. You may be surprised! We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to: hiring and firing of staff, selection of vendors, and provision of services. We at Vizion are committed to providing an inclusive and welcoming environment for all members of our staff, contractors, vendors, and clients. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Marketing and Sales jobs that are similar:\n\n $70,000 — $117,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

About the Company:\nIt’s never been more challenging for shippers to simply know where their ocean freight is, when it will arrive, and why it was delayed. At VIZION API, we automatically push the most complete, standardized, and detailed container tracking events to any software system or spreadsheet, so shippers get end-to-end visibility into the freight that drives their business. Our mission is to enhance and optimize world trade by making data more accessible and building tools that empower digital transformation. Vizion’s goal is to be the world's leader in delivering the highest quality data in the easiest-to-use formats to the international freight industry. \n \nOur Company Values and Culture: \nSimple Honesty, Be a Teacher and Long-Term Thinking are the values that guide our decision making and are our uncompromising core principles. Vizion is dedicated to building an inclusive and diverse team focused on fostering a culture of Communication, Innovation and High-Performance.\n \nHow You Fit In & the Details: \nAs a Senior Product Manager you will play a critical role in managing and growing our API products, ensuring API design meets customer needs, applying governance and guidelines, managing roadmaps and cultivating a developer experience that will delight our customers. You will be expected to implement effective inbound and outbound automation solutions, engage with Vizion partners and customers to understand their workflows, work with other PMs to build supporting APIs and deliver world class integrations for Vizion’s platform. In addition, this role will develop, lead, and scale a high-performing Product team that will support our product roadmap and customer’s needs. You will work closely with customers to understand their needs and pain points and prioritize and sequence feature development and releases leading to significant and tangible business value. This role will work to turn ideas into real products that and have the proven ability to creatively lead the development and support of core systems that power mission critical business processes in shipping and logistics. \n \nThis role reports to the CTO and will partner and collaborate with a broad set of stakeholders in Vizion’s technology solution, but specifically with operations, customer experience, and engineering to ensure the delivery of innovative, high-performance API solutions to support our business operations and rapid growth.  In addition to the above, you will: \n \n●       Demonstrate clear understanding of how key personas and workflows map across major verticals\n●       Formulate and promote our API, automation, and workflow strategy to internal and external stakeholders\n●       Design specifications and prioritize requirements to develop highly leveraged APIs needed for building the automation solution\n●       Collaborate with engineering to build key automation & integration workflows\n●       Deeply understand the developer persona and ensure API products are easy to implement, well documented and designed to our high standards through a developer platform\n●       Deep engagement and consultation with various business teams to understand current and future needs for product enhancements\n●       Understand the customer, market, and technology drivers for Vizion’s business\n●       Propose innovative solutions based on API products to introduce, enhance, and automate key processes and use cases\n●       Develop supporting product plans and requirements by gathering feedback, collaborating with key planning stakeholders, including leadership, writing requirements documents, and managing the feature backlog\n●       Develop API product and enhancement roadmap for short and long-range product plans based on customer feedback\n●       Champion the product's roadmap with key stakeholders and engineering teams\n●       Partner with marketing and sales team to support, design, and influence partner integration flows on the front end and back end\n●       Manage internal and external resources to ensure completion of projects\n●       Drive a culture of measurement and continuous improvement for both business and customer value delivered, develop KPIs, and monitor progress continuously, actively reporting on milestones and deliverables\n●       Own all API documentation UX including documents for developer support, security, sales, sales training, marketing (with support from engineering and partner relations)\n●       Collaborate with cross-functional project teams to ensure the successful delivery of fully operational products and deliver accompanying user documentation and training\n●       Track product performance and use to inform product management.\n \nBasic Qualifications:\n●       7+ years of product management experience with a minimum of 5 years of API product management experience. \n●       Experience building APIs for SaaS products and evolving those products into platforms\n●       Experience building integrations into CRMs like HubSpot, Salesforce, Microsoft Dynamics, ServiceNow, Zendesk and other integration platforms\n●       Experience creating technical product and design documents\n●       Prior startup experience highly desired\n●       Demonstrated hands-on experience and subject matter expertise in configuring and managing the end-to-end product vision and strategy\n●       Crystallize vague concepts into concise tactical plans \n●       Understanding that speed is everything but prioritizing the right thing is equally important - you appreciate delivering impact quickly\n●       Be comfortable with ambiguity in a fast-paced and ever-changing environment\n●       Comprehensive and deep command of the product management function\n●       Strong collaboration, coordination, organizational and communication (written and spoken) skills with demonstrated experience across multiple products and/or projects\n●       Background in software development and project/program management is a plus\n●       Familiarity with Agile framework is preferred\n●       Preferred Education: BS/BA in Computer Science, Engineering, or related field\n \nPerks & Benefits: \n●       We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of: $150,000 to $175,000. Vizion intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location.\n●       Equity Options – Share in the upside of our company’s success\n●       We prioritize diversity in our hiring and are LGBTQ+ friendly\n●       Fully remote: Work from your home office or beach somewhere (as long as the beach has Wi-Fi, of course)!\n●       Excellent No-Cost Medical, Dental and Vision plans: 100% coverage for you and dependents\n●       Unlimited PTO Policy: We believe in recharging our batteries and we mean it when we say we expect you to take time off!\n●       401(k) with company contribution\n●       Company-Provided Laptop (Mac or PC) and an office-outfitting budget\n \nDid you know: \nSome studies indicate that the average female-identifying person will apply to a job only if they feel that they qualify for 100% of the requirements? Persons of color experience this at an even higher rate. Whereas male-identifying people will apply if they feel that they qualify for 60% or more of the requirements.\n \nNow you (may) know something new, and we want to encourage anyone who feels that they might be qualified for the role to apply. You may be surprised!\n \nWe do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to: hiring and firing of staff, selection of vendors, and provision of services. We at Vizion are committed to providing an inclusive and welcoming environment for all members of our staff, contractors, vendors, and clients.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, API, Microsoft, Senior, Marketing, Sales and Digital Nomad jobs that are similar:\n\n $60,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

About the Company:\nIt’s never been more challenging for shippers to simply know where their ocean freight is, when it will arrive, and why it was delayed. At VIZION API, we automatically push the most complete, standardized, and detailed container tracking events to any software system or spreadsheet, so shippers get end-to-end visibility into the freight that drives their business. Our mission is to enhance and optimize world trade by making data more accessible and building tools that empower digital transformation. Vizion’s goal is to be the world's leader in delivering the highest quality data in the easiest-to-use formats to the international freight industry. \n \nOur Company Values and Culture: \nSimple Honesty, Be a Teacher and Long-Term Thinking are the values that guide our decision making and are our uncompromising core principles. Vizion is dedicated to building an inclusive and diverse team focused on fostering a culture of Communication, Innovation and High-Performance.\n \nHow You Fit In & the Details: \nAs a Senior Support Engineer, you will join our Customer Experience (CX) team to deliver exceptional support to our customers. You should have a deep technical and remote experience with answering tickets, troubleshooting issues with data collection and API functionality, and continuing to provide white glove support to all Vizion clients. To be successful in this role, you will quickly develop an in-depth understanding of our product as well as the shipping industry in general. In addition to supporting the other members of the CX team and our customers, you will be working on projects to help improve our internal processes as well as our front-facing product and documentation. \n \nThis role will report to our Senior Manager, Customer Success and will partner with internal stakeholders including Account Executives, Customer Success, and Engineers.  In addition to the above, you will: \n \n●       Provide platform-based Tier 3 technical API support through use of video, email, and trouble tickets. Be the face of Vizion to your portfolio of customers\n●       Assist the rest of the Customer Experience department with the onboarding of new customers onto the Vizion API platform as the technical resource during onboarding video calls\n●       Provide platform support in a timely manner by answering customer inquiries, both technical and non, via: video, email, and trouble ticket; keeping ownership of cases until resolution while engaging other teams as needed\n●       Collaborate closely with various cross-functional teams to drive better results and to surface the most pressing customer issues in a data-driven manner\n●       Document all communication with customers and accounts accurately and in a timely manner via internal system tools\n●       Document and contribute to improving our internal processes, systems, and customer interactions\n●       Help improve our customer-facing documentation and guides\n●       Proactive insights into potential customer issues that may arise before the customer is aware of it\n \nBasic Qualifications:\n●       3+ years of experience using, implementing and supporting API’s (or API first products)\n●       Intermediate-to-advanced technical knowledge (of APIs and their use, specifically), and data analysis skills is strongly preferred\n●       8+ years of experience in a similar Technical Customer Support role\n●       Strong level of experience with JavaScript and Node.js (we use TypeScript)\n●       Experience in the Shipping / Logistics / Freight Industry a plus\n●       A strong and stable internet connection and a quiet place to hold phone and video calls\n●       A sense of humility. This job is unique with a lot to learn! Be able to ask for help\n●       Written and Spoken English to a native fluency\n●       Fluency in a second language is a plus but not required\n \nPerks & Benefits: \n●       We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of: $90,000 to $110,000. Vizion intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location.\n●       Equity Options – Share in the upside of our company’s success\n●       We prioritize diversity in our hiring and are LGBTQ+ friendly\n●       Fully remote: Work from your home office or beach somewhere (as long as the beach has Wi-Fi, of course)!\n●       Excellent No-Cost Medical, Dental and Vision plans: 100% coverage for you and dependents\n●       Unlimited PTO Policy: We believe in recharging our batteries and we mean it when we say we expect you to take time off!\n●       401(k) with company contribution\n●       Company-Provided Laptop (Mac or PC) and an office-outfitting budget\n \nDid you know: \nSome studies indicate that the average female-identifying person will apply to a job only if they feel that they qualify for 100% of the requirements? Persons of color experience this at an even higher rate. Whereas male-identifying people will apply if they feel that they qualify for 60% or more of the requirements.\n \nNow you (may) know something new, and we want to encourage anyone who feels that they might be qualified for the role to apply. You may be surprised!\n \nWe do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to: hiring and firing of staff, selection of vendors, and provision of services. We at Vizion are committed to providing an inclusive and welcoming environment for all members of our staff, contractors, vendors, and clients.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Video, API, Senior and Engineer jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote