\nThe Role\n\nAs the Commercial Director for the UKI and EU SMB Hub, you will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners spanning UK, Ireland, France, Italy & Belgium. Your remit covers SMB partner acquisition (UKI-only), on-boarding and remote account management of SMB partners across the restaurant, grocery and newly launched retail verticals. \n\nYour team consists of c.170 enthusiastic, multi-national frontline agents predominantly based in our contact centre in Manchester and which is led by a small functional management team that reports to you. To deliver your goals, you will collaborate closely with cross-functional teams including local Commercial teams, UKI Regional Growth, Restaurant Product, Marketing and Finance as well as working with your peers on the Commercial Leadership team responsible for our other partner segments.\n\nThis is a high profile role that is also a core member of the UK&I and EU Leadership Teams, giving you exposure to all the critical decisions involved with running Deliveroo’s largest business unit. The role is well suited to an excellent general manager that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team.\n\nWhat you’ll be responsible for\n\n1. Enhancing the effectiveness of our sales capability to ensure we have a leading selection of SMB partners available on Deliveroo\n\n\n* Optimise our use of market intelligence and analytics to identify and prioritise the highest potential prospects to target in each town and city, including the ability to identify and target future partners such that Deliveroo gains first-mover advantage\n\n* Implement routines to ensure a systematic, scaleable and commercially robust approach to converting SMB prospects through a variety of contact methods\n\n* Leverage process improvements and contact centre technologies to ensure the sales cycle is delivered with the right cost-to-serve given the potential each prospect represents\n\n\n\n\n2. Delivering an effective on-boarding processes that sets our partners up for success on Deliveroo\n\n\n* Ensure our on-boarding processes enable new signings to activate on Deliveroo quickly with a minimum amount of friction\n\n* Build a scalable early-stage remote account management capability that ensure newly activated partners make fast start on the platform thanks to the quality of account support and guidance we provide in the first critical months of operation\n\n\n\n\n3. Establishing a scalable remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo\n\n\n* Optimise and roll-out a new model for account management that reflects the potential opportunity of each partner and incentivises proactive, self-led improvements by the partner \n\n* Collaborate with a cross-functional team to deploy the correct processes and tooling to facilitate such an approach while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required\n\n\n\n\n4. Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing\n\n\n* Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues\n\n* Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo\n\n* Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration\n\n\n\n\n5. Leverage expertise to support the SMB functions of other markets not covered by the SMB Hub\n\nKey Leadership Competencies\n\n\n* \n\nThought-leadership: utilises data, insight from across markets and external best-practice to shape a clear vision for the future as to how we can create an efficient, executionally-impactful and engaged commercial organisation. Is able to translate this vision into a structured roadmap of initiatives that can be delivered by their team. \n\n\n* \n\nProblem solving: Expertly evaluates complex trade offs around competing business and financial priorities. Models good strategic decision making skills for the rest of the department and organisation. \n\n\n* \n\nDelivery: sets clear performance management frameworks and routines to ensure objectives are met, with escalation routes in place to resolve off-track issues. Builds a performance culture that celebrates successes while learning from mistakes whilst avoiding a “blame culture”.\n\n\n* \n\nCustomer-led, sales-led approach: role models best practice in core commercial technical skills including how to understand customer needs and objections, a strong ability to identify compelling, commercially-led hooks that drive action. Is able to build this into the team culture across diverse group of commercial and non-commercial individuals\n\n\n* \n\nCommunication & Influence: Effectively manages self and teams of any size; is a trusted advisor to senior stakeholders and teams around the business. Is able to hold their own and influence multiple Execs. Successfully represents Deliveroo with senior external stakeholders and/or in external engagements.\n\n\n* \n\nChange Management: Role-models a growth mindset that embraces change and deploys best-practice approaches to win hearts and minds and that ultimately embeds change into the organisation. Exhibits solid intuition around how other players in the broader ecosystem are likely to act. \n\n\n* \n\nTeam Development: Empowers managers below them to run a mature, high-performing team. Proactively engages in the development, growth, and retention of people across their business unit.\n\n\n* \n\nCommunity-Building: Sponsors departmental or cross-functional initiative(s) that strengthen Deliveroo (e.g. training, mentoring, diversity and inclusion, recognition). Is responsible for hiring and maintaining a strong and diverse workforce. \n\n\n\n\nWhy Deliveroo\n\nOur mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.\n\nWe are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.\n\nWorkplace & Benefits\n\n\nAt Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.\n\n\nDiversity\n\nAt Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.\n\nWe are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior, Marketing and Sales jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nManchester, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n📍London | 💰 £150,000- £200,000 + Benefits | Data Science \n\nAbout us \n\nWe’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.\n\nWe want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.\n\nWe're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.\n\nAbout our Data Discipline\n\nWe have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.\n\nWe work in cross-functional squads where every data practitioner is a member of a central data discipline and fully embedded into a product squad alongside Engineers, Designers, Marketers, Product Managers, Finance Analysts etc.\nYour Mission \n\nYou will be responsible for partnering with senior stakeholders in Fincrime to develop evidence-driven solutions to important Financial Crime problems. You will apply your leadership experience and data expertise to solve complex business challenges, help drive decision-making (at squad and leadership level) and develop data products (where appropriate) that will improve our ability to fight financial crime and keep customers safe. You will lead a team of data professionals of currently 25 people. You will also be part of the wider data leadership group and help shape the role that data plays across the company.\n\nYour day-to-day \n\n\n* Establish yourself as a trusted member of the financial crime and product senior leadership teams with the capacity for getting things done and to enable better decision making\n\n* Bring data leadership and rigour to our financial crime function and build a strategic understanding of the business while structuring complex projects to bring them to life\n\n* Set the data strategy for financial crime area which will help us to build one of the most effective fincrime prevention and detection capabilities in the financial industry\n\n* Own complex, data driven systems to combat fraud and financial crime, including customer risk assessments and transaction monitoring\n\n* Help your team to focus and to prioritise for highest impact initiatives for the business\n\n* Effectively manage stakeholder relationships and expectations across various functions like engineering, product, operations and first and second lines of defence\n\n* Develop and further scale a high performing team of data professionals across a wide range of data capabilities\n\n* Coach managers and individual contributors, helping them to grow professionally and personally\n\n\n\n\nYou should apply if:\n\nWhat we’re doing here at Monzo excites you!\n\n\n* You have multiple years of experience in a hands on data role in the past and have now been leading data science teams in operations, financial crime or fraud\n\n* You consider yourself an empathetic leader and have experience managing multiple data individual contributors and data managers and you really enjoy that part of the job\n\n* You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities\n\n* You have experience working together and collaborating with senior business stakeholders\n\n* You have experience leading a full stack data team, including Analysts, Data Scientists, Analytics Engineers and Machine Learning Engineers\n\n* You have experience managing data managers\n\n\n\n\nThe Interview Process\n\nOur interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!\n\n\n* 30 minute recruiter call \n\n* 45 minute call with the hiring manager\n\n* 3 x 1-hour video calls with various team members, including the general manager for Financial Crime\n\n* A meet and greet with a Monzo Executive Committee member\n\n\n\n\nOur average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected]\n\nWhat’s in it for you:\n\n💰 £165,000- £200,000 ➕ plus stock options & benefits \n\n✈️ We can help you relocate to the UK (delete if doesn’t apply) \n\n✅ We can sponsor visas (delete if doesn’t apply).\n\n⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\n\n📚 Learning budget of £1,000 a year for books, training courses and conferences\n\n➕ And much more, see our full list of benefits here\n\nEqual Opportunity Statement\n\nWe are actively creating an equitable environment for every Monzonaut to thrive.\n\nDiversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2021 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.\n\nWe’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\n\n#LI-NJ #LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video, Finance, Senior and Non Tech jobs that are similar:\n\n
$27,500 — $55,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Advance Possibility Join Episource, a leading provider of risk-adjustment services, software, and solutions for health plans and medical groups. Bring your always-curious, close attention to detail mindset to a flourishing organization as Episource’s Payroll Administrator. You will be an individual contributor and report to Episource’s Corporate Controller. This is a full-time, work-from-home, remote position. How you will make an impact at Episource:
Showcase your strong organizational skills. Using your robust Ceridian / Dayforce background, manage and maintain all aspects of payroll and corresponding records, timekeeping, PTO balances, wage garnishments, and more - including drafting proper payroll process documentation - for 500+ Episource team members with the utmost discretion and care.
Collaborate and coach. Serving as a payroll SME, partnering with team members to train, elevate, and enhance their Episource payroll policies and procedure knowledge.
Leverage your love for coordination. Manage Episource’s expense reimbursement program with your meticulous eye for detail.
Serve as an HR liaison. Become the central link throughout internal HR teams. Lead the coordination of these teams to ensure optimal team member data gets communicated timely and effectively - including orchestrating 401(k) contributions and matching funding to Fidelity. What your journey at Episource will look like:
In your first three months at Episource, you will have created a strong communication bridge with our Benefits and Finance teams, enhancing our payroll processing and reporting. Additionally, you will know how to successfully and timely process Episource payroll and Fidelity funding.
Throughout your next six months at Episource, you will have accomplished the payroll filing registrations and resolutions of any open payroll levies or tax notices.
By the end of your first year at Episource, you will have successfully executed the implementation of Ceridian / Dayforce to Concur. What you will bring to the Expert Teams at Episource:
5+ years of experience in payroll processing and administration, preferably in the healthcare or technology industry
Strong Ceridian / Dayforce experience
Bachelor’s degree is preferred or equivalent years of experience
(OR) Associate's degree or equivalent from a two-year college or technical school or one or more years of related experience and training or equivalent combination of education and experience
Thorough knowledge of compliance and regulatory requirements for each state
Payroll software certifications (preferred)
How will you benefit as a valued team member at Episource? Here's how you'll benefit as a valued team member at Episource:
Remote culture with company equipment, virtual access, and monthly internet allowance
Self-managed Flexible Time Off / Paid Time Off + eight paid holidays per year
Parental Leave
Wellness Programs (EAP, Calm App)
401(k) with company match
Career Development: Tuition reimbursement, certifications, and seminars
Health, Vision, Dental, Voluntary Life, and AD&D Insurance
Health Savings Account / Flexible Savings Account Expert Teams. Ingenious Technologies. Our journey started in 2006 with medical billing and coding services for physicians, then pivoted to HCC coding for payers. Today, we are an end-to-end enterprise for risk adjustment solutions. We’ve grown by learning and listening to our customers. Our entrepreneurial mindset drives innovation and collaboration. Our goal is to always provide exceptional service and experiences. And now, 15 years later, we are a platform company – delivering insights and interventions using superior technology, workflows, and people. Episource will require proof of COVID-19 vaccination for all patient-facing healthcare workers, client-facing employees, those employees who are required to perform business travel, and all designated hybrid/in-office-based positions. Episource, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Episource, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Learning and Development Professional Hybrid
Description
Akima is a global enterprise with more than 8,000 employees, delivering agile solutions to the federal government in the core areas of facilities, maintenance, and repair; information technology; logistics; protective services; systems engineering; mission support; furniture, fixtures & equipment (FF&E); and construction. As a subsidiary of NANA, an Alaska Native Corporation owned by more than 14,000 Iñupiat shareholders, Akima’s core mission is to enable superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for NANA consistent with our Iñupiat values. In 2021, Akima ranked #28 on Washington Technology’s Top 100 List and #63 on Bloomberg Government’s BGOV200 List of top federal contractors. To learn more about Akima, visitwww.akima.com.
The Learning and Development Professional will support the creation and execution of talent development activities in a newly forming department focused on developing the leaders and employees of the organization. This is an exciting opportunity to help shape and grow with a new team that is introducing learning and development opportunities to help people reach their career goals and coach them along their journey. This may include creating talent profiles for succession planning reviews, helping to support leadership development programs, supporting the analysis of coaching and team building assessment data, delivering training courses, creating project plans and presentations, and supporting the technology behind virtual training. This individual must have a strong analytical approach to problem solving, as well as a flexible and collaborative working style and be comfortable with tools and technology. The work requires the individual to be highly adaptable to change, produce high quality deliverables, and work collaboratively with multiple stakeholder groups. Candidates will have the benefit of working hybrid, when approved by the Hiring Manager.
Job Responsibilities
Support the department senior director in coordinating with key stakeholders across the organization for various talent development programs
Provide analytical support, research and knowledge management for various talent development and training activities, to include leadership development programs, succession planning processes, coaching, mentoring, internships, and assessments
Develop and manage project plans for key projects and programs within the talent development portfolio
Support instructor-led training and facilitation of virtual and live meetings/training sessions on various topics
Support the development of training presentations, PowerPoint presentations, summary reports
Assist in execution of training, which includes administration and tracking of required training, such as compliance and ethics modules
Coordinate with external vendors for online training platforms and tools
Perform research to identify external speakers, seminars, trainings, and partnerships to enhance existing training and development portfolio
Support the development and delivery of training materials as needed, including presentations, user guides, instructor guides, communications, and job aids
Coordinate training and talent development program logistics and communicate with participants as needed
Monitor key success measures to include feedback surveys, engagement surveys, and other talent development metrics to include data analysis
Create a knowledge repository of training content, library of templates and career resources for employees
Leverage tools and technology such as Power BI, Microsoft Forms, Microsoft Teams and learning management systems
Qualifications
Minimum Qualifications:
You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.
Must have a minimum of 4 years professional talent development, organizational effectiveness and/or leadership training experience (Required)
Must have a minimum of a Bachelor’s Degree in: Business Administration, Communications, Human Resources Management, Organizational Development, or other related area (Required)
Must have experience in training and talent development
Must have strong facilitation, communications presentation skills both in person and virtually
Must have excellent written and oral communication skills (including PowerPoint and training content creation)
Must have a keen understanding of stakeholder needs; ability to communicate effectively with all internal stakeholders; ability to work well in a team atmosphere
Must have the ability to travel occasionally (up to 20-25%)
Preferred Qualifications
Master’s Degree in: Training & Development, Business Administration, Communications, Human Resources, Leadership, or other related area (Preferred)
Certifications in coaching and assessments (i.e. Korn Ferry, Center for Creative Leadership) is preferred
Experience in leadership development curriculum curation/development
Experience using tools such as Power BI, Microsoft Forms, etc.
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.
We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services [email protected] 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.
The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.
Please do not use the dedicated email or phone number above to inquire on the status of your job application.
In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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