We are looking for an energetic Social Media Manager to join our Brand team and manage day-to-day social strategy. You’ll create social content and interact with awesome dog parents/brands to expand our growing Sundays community. The ideal candidate has a passion for following trends, storytelling, and customer experience. An obsession with/ability to create content for TikTok is a must! We're looking for a go-getter, someone to take big risks, who isn't afraid to fail, and who is OBSESSED with branding. We're a scrappy small team looking to make a big splash in the dog food industry, you in?
Your Sundays with Us
Collaborate with the VP of Brand to manage and drive content strategy across all key social platforms
Create innovative, multi-platform social campaigns and content that generates buzz and increases engagement
Develop and implement creative strategies for our developing community across various social media channels
Write clear, compelling social captions and use storytelling to build engagement
Engage with current community members across organic channels and paid ads
Source, negotiate, and book new content creators for paid and affiliate campaigns
Regularly report on analytics, including insights and suggestions for social growth
Support VP in executing omnichannel marketing campaign
Requirements
0-4 years experience in a social media position with consumer brands
A pop culture pulse monitor with a strong sense of humor
Expert-level familiarity with TikTok and Instagram
Attention to detail and organizational skills
Strong verbal and written communication skills with a deep appreciation for brand voice
A self-motivated doer who can thrive in a team-oriented working style
Ability to develop strong relationships from scratch and maintain current partnerships
Ability to work in a fast-paced, quickly changing environment!
Strong project management skills
Comfortability with editing iPhone video content
Nice to have
Strong analytical and reporting skills
DTC/CPG/e-commerce brand experience
Tapped into culture & pet space
Benefits
Medical, Vision & Dental Insurance
Mental Health Support + Free Therapy
Personalized work from home set-up
Flexible work hours & remote-only workplace
Unlimited Paid Time Off + 11 Company Holidays
Roth + 401k
Subscription to Sundays For Dogs
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video and Marketing jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We are a facet of the life insurance industry that few people know about. Our mission is to protect every child and serve all working people.
The successful candidate will have great communication skills (written & verbal), a strong work ethic, a positive mindset, high energy, and great attention to detail. This candidate will have complete ownership of the territories they support and have common sense in everyday business functions.
Benefits Overview:
• World Class Training
• Work From Home
• 100% Remote
• Vested Renewals for life
• Unlimited No Cost Leads
• Exclusive Leads
*In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This is a call center environment where you will be expected to work 100% telephonically on the computer for 8 hours per day with 2 designated 15 min breaks, a 30 min lunch, and a 15 min team meeting (Huddle). Huddles may be used for engaging with your team, reviewing updates, or completing training.
Throughout the day coaches will complete scheduled outbound coaching calls, take inbound calls from members, and attempt various cold calls related to informing members about the program and encouraging enrollment along with reaching out after a missed appointment to reschedule or complete a call at that time. Currently, our caseload is a “team” style where members will relate to whichever coach is available.
Receiving inbound and making outbound calls to employees of companies who have enrolled/partnered with the company for Health Coaching (50% inbound/50% outbound)
Encouraging employees to maintain healthy habits such as proper diet, tobacco reduction, proper exercise, etc.
Health coaches help employees reach their health and wellness goals
Members get points toward their accounts during this program (for reaching certain milestones/completing tasks) and can redeem these points for prizes that are available from the company they work with.
Qualifications:*
*Must have a bachelor’s degree in
Exercise Science, Sports Medicine, Health Science, Food & Nutrition, Kinesiology, Psychology, etc.
*Upbeat and personable* – supportive and motivational and likes talking to people about health and wellness
*Preferred:
1+ year in customer service M-F 10:30am - 7pm Central Time
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel and Executive jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lucid Software offers a leading Visual Collaboration Suite that helps teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft.
With a fast-growing team of more than 1,000 employees, we are committed to maximizing collaboration and innovation in the workplace through our products and with our people. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether that’s at home, in the office, or a combination of the two.
We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we welcome diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.
Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list.
If you’d like to confirm job application information found on other hiring websites, please contact us directly at: [email protected]
Lucid has an exciting opportunity for a Strategic Finance Intern to join the Strategic Finance (FP&A) team. This position will be responsible for a wide range of projects including strategic analysis to support Lucid’s KPIs, financial modeling, variance reporting, and ad hoc assignments. You will also be responsible for working on initiatives to improve existing FP&A processes, including automation, documentation, and streamlining of deliverables to align with best practices. The ideal candidate will have superb analytical abilities, strong skills in financial modeling, a firm understanding of finance and accounting concepts, and a desire to find solutions.
Responsibilities
Drive improvement of financial reporting and forecasting processes in coordination with Finance team members, Accounting team, and other departments
Produce analysis and tracking of strategic initiatives and key company metrics, including the development of supporting models and expected outcomes
Communicate financial and accounting information and trends to the management team to ensure that real-time business decisions can be made based on sound financial data
Manage project priorities, deadlines, and deliverables
Ad-hoc analysis as required
Requirements
Completing a bachelor's degree in Finance, Accounting, Economics, Business, Information Systems or related field
Interested and excited to work in a high-growth tech/software SaaS company
Experience in working collaboratively with a team, with strong communication skills
Ability to scope projects and execute on deliverables, communicating effectively along the way
Experience in Excel/Google Sheets and PowerPoint/Google Slides
Bias towards finding solutions vs. shutting down ideas
Proficiency in SQL or other programming languages is a plus
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud and Digital Nomad jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At Wonderlic.Inc, we combine our science-based assessment background with the best talent to innovate the way modern pre-employment screening is leveraged by the recruiting industry. We expertly combine I-O psychology, machine learning, and artificial intelligence to ensure applicants find their best jobs. Wonderlic provides the most trusted, scientifically validated assessments for sophisticated HR teams looking to identify top applicants and accurately predict on-the-job performance potential.
Summary
The Customer Wonderlic.Inc Manager works to equip and enable customers to achieve their business outcomes through their application of Wonderlic.Inc products.
Competencies:
Embracing Diversity
Entrepreneurial Mindset
Customer Experience Management
Product and Technical Knowledge
Business Acumen
Change Management
Collaborating with Others
Impact and Influence
Thinking Strategically
Project Management
Continuous Learning
Key Responsibilities:
Demonstrate effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts, and business leaders
Educate new customers on technical product information and provide hands-on support to assist these customers during the introduction phase
Demonstrate a commitment to quality and customer service with enthusiasm and flexibility
Leverage customer health monitoring tools to identify potential issues, and work with your customers to implement strategies for product success
Address client feedback and training questions received through training sessions or through other communication channels
Provide status updates on the timing, implementation, and success of all training activities on a regular basis
Develop new programs, including training materials, to align with business objectives, needs, and strategies
Create training participant guides, facilitator guides, job aids, and performance support deliverables as requested or required to support learning solutions
Seek out the latest research and best practices, and identify key trends that will inform current and future learning programs
Qualifications and Experience:
Microsoft Office Suite (Intermediate)
Software as a Service (SaaS) (Intermediate)
Salesforce (Intermediate)
Tableau
Slack
Toolkit
Intercom
Gong
Software as a Service (SaaS) Operating Model
Confluence
Wonderlic.Inc is proud to be an equal employment opportunity/affirmative action employer. Here, diversity is valued and celebrated and is what makes us such a successful team. Wonderlic does not discriminate in employment on the basis of race, color, religion, gender, gender identity, pregnancy status, national origin, sexual orientation, marital status, disability, genetic information, age, parental status, military/veteran status, or any other factor protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director and HR jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
Are you a subject matter expertise in project management, scope definition, risk identification, methodology and resource allocation or facilitation? Join us to define scope, performance, results and you may assist management with vendors and service providers to. It's a plus if your working towards certification in project management.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
Staff education and competency validation
Provides/coordinates staff education and competency validation
Teaches classes for new and current employees; both 1:1 and small groups
Demonstrates skills as part of clinical education program; acts as clinical expert and resource
Validates employee competence
Maintains documentation for clinical education
Supports Optum New Mexico infection prevention and employee health programs
Coordinates adherence to Optum, state and federal requirements and standards
Completes Optum documentation requirements
Supports compliance assessments and audits; develops corrective action plans and follows-up to achieve and maintain compliance
Supports clinical compliance and quality programs
Project Management
Coordinates clinical projects, takes responsibility for project tracking and analysis
Assists in onboarding and clinic preparation for new acquisitions
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High school diploma
Certification or License in a Medical profession
2+ years of experience in clinical setting
Basic level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Demonstrated ability to communicate ideas clearly and concisely
UnitedHealth Group is working to create the health care system of tomorrow.
Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.
Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad, Gaming, Microsoft and Education jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
At DraftKings, we're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives.
BE THE STRATEGY BEHIND THE GAME.
We’re growing quickly and are looking for a Regulatory Reporting Analyst to help us scale through data-driven action. When you join our Analytics team, you will play a vital role in developing our data platform, which will provide you an opportunity to see the impact of your personal work right away. Sound good to you? Join us.
WHAT YOU'LL DO AS A REGULATORY ANALYST:
You will become an expert on the company's data platform.
Create regulatory reports and dashboards.
Partner with Data Engineering, Finance, Compliance, and other applicable stakeholders to deliver timely reporting that satisfies requirements.
Provide ad-hoc analysis as necessary.
WHAT YOU'LL BRING:
A minimum of 1 year (professional, co-op and/or intern) of analytics experience, preferably in highly regulated field.
You have experience with SQL and tableau. Additional programming language experience is a plus.
Knowledge of statistics and hypothesis testing. Model building experience is a plus.
You thrive in a fast-paced environment.
You are detail-oriented.
You have a BS in Mathematics, Business, or a related field.
WHO ARE WE A GOOD FIT FOR?
We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us.
APPLY NOW
We’re proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. We’ll never discriminate against anyone’s background or creed. If you’re good at what you do, we want you to do it at DraftKings.
#remote
Join Us!
Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.
We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
Ready to build what’s next? Apply now.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
GM is committed to creating inclusive solutions to social issues in the communities in which we live and work. Our philanthropy puts people at the center and is structured under the following focus areas: STEM Education, Vehicle and Road Safety, Community Development and Climate Equity.
Internship Focus Area:
Climate Equity & Disaster Relief: Climate change does not impact every community equally, and it is incumbent upon us to implement inclusive solutions that do not leave anyone behind. The GM Climate Equity Fund aims to help fund organizations that are closing the climate equity gap at the community level and across three key areas: sustainable jobs, access to sustainable transportation and community climate action.
Responsibilities may include:
Supporting the Climate Equity and Disaster Relief program officer with various projects, including idea development for grantmaking strategy
Producing insights from grantmaking data leading to new ideas
Preparing emails and other correspondence as required
Reviewing and processing grant applications
Meeting with potential and existing nonprofits on behalf of GM
Researching potential nonprofit organizations that align with the fund strategy
Basic Qualifications:
Pursuit of a Bachelor’s or Master’s degree in Nonprofit Management, Business, Environmental Sciences, Social Work or related field
Must be graduating between December 2023 and June 2025
Demonstrates leadership in field of study, extra-curricular activities or service organizations
Able to work full-time - 40 hours per week during the summer months
Strong commitment to the fund’s vision and values with the ability to demonstrate that commitment in daily interactions.
Preferred Qualifications
Ability to work independently and with a team
Outstanding interpersonal and relationship management skills with the ability to effectively collaborate with varying levels of the organization as needed
Excellent written and verbal communication skills
Emerging partnership and teamwork skills and ability to learn from and share knowledge with co-workers in a fast-paced environment
Emerging presentation and speaking skills to represent GM during interactions with nonprofit organizations
High level of integrity, ability to deal with ambiguity, takes initiative/self-directed
Evidence of strong character with integrity, honesty, accountability, and trust
Experience working with a nonprofit organization as a volunteer or staff member
This role offers the following Work Appropriately strategies:
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis.
The median level of the monthly salary compensation for this role is $4,250 dependent upon class status and degree. Benefit options are not available for this role.
GM will provide a one-time lump sum taxable stipend payment to each student selected for the 2023 Student Program.
PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Create and execute our operations strategy with measurable goals to drive scalable systems, practices, policies, processes, and training
Build the foundation for a data-driven organization by developing organizational KPIs, metrics, reporting and data analytics to track progress, drive decisions and determine success
Act as the liaison between the Director of Operations and key internal partners to align around process and training needs. Partnerships include working with People Operations, Marketing, Engineering, etc.
Strategic direction for various cross functional teams including Operations, Administration, and Customer Support
Other duties as needed by senior management
Requirements
Bachelor’s degree required
1+ years of experience in a remote management position
Experience working in tech preferred
Able to complete multiple tasks with competing priorities and deadlines
Start up experience a plus
What we offer:
A competitive, above market salary based on experience + target equity
Company-wide support for personal and professional growth
Unlimited and Flexible PTO with a minimum of 2 weeks required per year
Commitment to Equal Opportunity
GammaX is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. GammaX will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. Additionally, GammaX participates in the E-Verify program in certain locations, as required by law.
GammaX is also committed to providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and your contact information.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing and Director jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Thriveworks is a leading mental health provider with over 310 centers, 2,000 clinicians and a robust virtual counseling business serving hundreds of thousands of clients. Our mission is to help people live happy and successful lives by making high-quality counseling and psychiatry services accessible and affordable. We believe that everyone can benefit from working with a skilled therapist, counselor, or life coach, and strive to ensure that people all across the country have that very opportunity. Thriveworks' licensed clinicians are in-network with major insurance plans and provide in-person and online care for depression, anxiety, trauma, stress, relationship issues, and more.
About the Role & the Team
The Business Operations & Strategy team helps the company monitor performance, understand key business drivers and make data driven decisions to optimize operations and accelerate growth. This team fully embeds alongside the business, working directly with the exec team, sales leadership, clinical operations, finance, product, and other departments across the company on a mixture of strategic and operational initiatives.
Key Responsibilities
Identify and lead strategic analysis to answer key business questions, continually improve processes and optimize core business operations across all departments and levels of the company
Serve as the integration point for complex, enterprise wide initiatives
Support the company wide OKR process and establish regular performance and alignment review cadences to ensure continual progress toward achieving goals
Drive transformational change across the organization through identifying growth levers and unlocking bottlenecks
Lead a team of analysts that support key operational functions
Develop and grow people both on the team and throughout the company through coaching and mentoring
Support a company culture is obsessed with leveraging data to inform, guide, and support business decisions
Minimum Qualifications:
10+ years of analytics, strategy and operating experience, preferably either in directly comparable roles or consulting or Private Equity
Strong interpersonal and communication skills, with the ability to influence and collaborate effectively across all functions and levels throughout the organization
Experience leading a rapidly growing team with a servant leadership approach
Ability to balance many initiatives with differing requirements and expectations
Action oriented and entrepreneurial mindset with the ability to operate in an agile manner
Operating or analytics experience at a high growth company
Proficient in analytics reporting tools (SQL, Tableau, Looker, or PowerBI)
What We Give:
Casual, progressive and diverse organization
A W2 employment model with access to a 401k program with a 3% employer match
Career advancement opportunities
Brand pride, you are truly helping people
Remote forever (if you choose)
Team environment
Paid Time Off
Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available such as: Short Term Disability, Long Term Disability, Group Accident Insurance
Professional development & advancement opportunities
Bonus opportunity
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel and Executive jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Data Science Undergraduate Internship Summer 2023
Internship Overview
The Home Depot's Summer Internship program offers college students an opportunity to develop leadership skills and gain hands on experience in a corporate environment. During an 11 - week period from May 15 - July 28, 2023, interns will be assigned to a functional team such as Supply Chain, Marketing, e-commerce, Technology, Finance, Operations, Merchandising, Outside Sales & Services, Human Resources, etc. Interns will learn more about our retail business and our corporate offices while having the opportunity to work on a pre-assigned project that impacts the function they are supporting. Additionally, interns participate in networking and development activities that set them up for success as they build their careers.
Data Science Intern Description
The Data Science Intern Program offers talented college students the opportunity to develop their advanced data science skills while supporting the Company's strategic objectives. Intern candidates are assigned to a project aligned to business areas such as e-Commerce, Merchandising, Operations or Finance. The Home Depot's internship program was recently named in the Top 20 in the US and offers college students an opportunity to develop leadership skills and gain hands on experience working with a number of leaders on projects that directly impact the business for one of the world's leading retailers. Data Science interns will focus on working with a variety of data science roles and functions to translate business questions into actionable insights and deliver high quality analytical solutions.
Tasks, Responsibilities, And Key Accountabilities Include
Business Collaboration
Participate in meetings across the enterprise data science community, gaining exposure to cross functional business units.
Build networking relationships and receive mentoring from team members and top-level management
Communicating Results
Communicate findings and project status clearly and professionally through presentations
Provide recommendations to upper management.
Provide comprehensive report-out to senior leaders on assignments and other related projects
Data Analytics
Use strategic thinking and perform data analytics for a variety of business problems and opportunities and create high quality analytics solutions
Apply a wide variety of database applications and analytical tools, including SQL, Google Cloud Big Query and Python
Description of Roles: (Career paths that utilize this skillset full-time)
Role
After the Internship, here are some examples of early career roles for interns with a background in Data Science
At The Home Depot, our associates always have room to move up and explore new opportunities.
Data Science Analyst
Associate Data Scientist
Data Scientist
Nature And Scope
Typically reports to Manager, Information Technology
No direct responsibility for supervising others.
Environment
Environmental Job Requirements:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel
Typically requires overnight travel less than 10% of the time.
Standard Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Years Of Relevant Work Experience
0 years
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Preferred Qualifications
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Currently pursuing a Master's degree in a quantitative field (Analytics, Finance, Information Systems, etc.)
Excellent academic performance
Experience in a modern scripting language (preferably Python)
Experience running queries against data (preferably with Google BigQuery or SQL)
Experience with data visualization software (preferably Tableau)
Exposure to statistics, predictive modeling and other data science methodologies
Knowledge, Skills, Abilities And Competencies
Ability to communicate issues and recommend solutions in a timely manner.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPaystack helps businesses in Africa get paid by anyone, from anywhere in the world. Thousands of businesses of all sizes use our modern payments platform, including MTN, UPS, AXA Mansard Insurance, and many others.\n\nWithin a little over 5 years, our close-knit team now processes over 50% of all online payments in Nigeria. Recently, we were acquired by global payments leader Stripe to accelerate online commerce across Africa.\n\nAt Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!\nAbout the User Operations Specialist (Fraud Operations)\n\nPaystack processes payments for thousands of businesses across Africa that receive hundreds of thousands of payments daily. Despite these payments being duly authenticated and passed through fraud prevention checks, bad actors are sometimes able to make fraudulent payments through social engineering.\n\nThis is where the User Operations Specialists in the Fraud Operations team come in. The Fraud Operations team serves as an intermediary between law enforcement, financial institutions, and the business that received the payment. We provide information required to investigate the fraudulent actor and work with the business to reverse payments where possible. Beyond this, we also provide valuable insight to our Product and Engineering teams to improve fraud systems.\n\nWe're able to do this by hiring smart, empathetic problem-solvers, and giving them custom tools that empowers them to accelerate growth for Paystack merchants.\nWhat is the scope of your responsibilities?\n\nAs a member of the Fraud Operations team, you'll lead a team of outsourced support agents to provide quick and helpful responses to law enforcement, banks and other payment processing partners who reach out regarding fraudulent payments.\n\nYou'll work with the Integrations and Key Accounts teams to advise merchants on how to design their products to minimize fraud. You'll also educate merchants through our self-serve Help Center documentation, webinars and one-on-one interactions to ensure they're operating according to best practice, and are collecting the right KYC information of customers for investigating reported fraudulent payments.\n\nWe're looking for someone passionate about fighting fraud, and who enjoys the puzzle of adapting to the ever-changing nature of fraud on the internet to help us make payments safer. If you believe this is you, we would love to partner with you to make this happen.\n\nThere has never been a better time to join Paystack. We're building the financial technology rails that thousands of businesses across several countries rely on to drive growth, and as a member of the User Ops team, you'll ensure a high level of operational efficiency that keeps us worthy of their trust.\n\n—\n\nThis is a full-time role, and you'll report directly to the Customer Success Manager, Dispute Operations. The successful candidate will ideally be physically located within the GMT -1 to GMT +1 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.\nWe'll trust you to\n\n\n* Work closely with our Business Process Outsourcing partners to ensure that fraud reports are attended to within our set SLA\n\n* Provide email and phone support to partners for any fraud related issues\n\n* Manage the refunds process end-to-end and ensure all refunds are initiated and completed\n\n* Review and handle requests escalated by other teams within Paystack to the Disputes team.\n\n* Notice when patterns deviate significantly from the norm, and then investigate and escalate as appropriate.\n\n* Use data analytics tools such as Excel and SQL to analyse our fraud data, and share trends and insights with the rest of the company\n\n* Monitor transactions to spot fraudulent patterns and work with the Fraud analyst to review and engage merchants and partners.\n\n* Educate merchants and partners about the dispute tools available to improve their disputes experience.\n\n* Represent Paystack at self-hosted and external events.\n\n\n\nYou'll thrive as Paystack's User Ops Specialist (Fraud Operations) if you\n\n\n* Have 2+ years working experience in a dispute resolution role\n\n* Have a solid understanding of card network rules, chargeback concepts and processes, and best practices regarding dispute resolution\n\n* Are an excellent writer and speaker of English, able to take complex ideas and explain them in plain, compelling language\n\n* Have an endless capacity for patience and calm, even when everyone around you is freaking out\n\n* Embody the principle of servant leadership: you have genuine empathy for business owners, their customers and you’re happy to go the extra mile to help them succeed\n\n* Are a strong problem solver. You genuinely enjoy getting into the weeds of customers' issues and finding both short and long term solution to problems\n\n* Are observant, paying attention to how the product and process works and proactively flagging and fixing issues where necessary\n\n* Have excellent analytical skills. You're able to interpret data and use information to make decisions\n\n\n\nApplication Instructions (Read carefully)\n\n* \n\nClick the Apply Now button to go to the application form, and answer the application question.\n\n\n* \n\nApplication deadline is 11:59 pm WAT on 17th October, 2021\n\n\n* \n\nIn your cover letter, please take care to explain how your professional and personal experiences have set you up to thrive in this role. This is important. We find that while unsuccessful applicants tend to simply summarize their CV, successful applicants are able to clearly articulate how their background makes them uniquely suited for this role.\n\n\n\nApplication Deadline\n\n17th October, 2021 at 11:59PM\n\n\nQuestions? Please contact Olaseike at [email protected].\n\nPaystack is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender or age. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ops, Travel, Excel and Non Tech jobs that are similar:\n\n
$70,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Are you an inspirational, forward-thinking, people-centric, and customer-centric seasoned support leader? Do you excel at transforming vision and strategy into results? Have you led other support organizations to achieve next level of excellence during the growth phase of the business life cycle? Are you pragmatic with an unshakable focus on strategy, execution, and results?\n\nIf you answered yes to these questions, we are sure this position will sound super exciting to you. 🤩\n\nKeep reading for more details! 📝\n# Become Our New Head of Customer and Technical Support!\nAs the Head of Customer and Technical Support, you will lead the strategy and execution for our customer support and technical support groups to deliver an exceptional customer experience and lower customer effort while empowering our customers to easily and quickly gain the benefits of our products.\n\nWP Media is the French company behind successful WordPress plugins like WP Rocket and Imagify. WP Rocket is the premium caching plugin for WordPress used by +1,000,000 websites and +120,000 customers worldwide. Our plugin makes sites go at the speed of light in just a few clicks. Imagify is our free image optimization service, including a free WordPress plugin: we have already optimized more than 2,000,000,000 images! 😲\n\nYou will join and lead our remote, global team, covering AMER and EMEA regions. To facilitate this international teamwork, you live or work in a time zone between UTC+2 to UTC-5. We are so curious to know which new country will be added to our distributed team map! 🌍\n# What Your Mission Will Be:\nLead and serve our customers and Support people to deliver an exceptional customer experiences and lower customer effort while empowering our customers to easily and quickly gain the benefits of our products.\n# What You Will Be Responsible For:\nHere is a list describing the focal areas you'll be responsible for in this role (*do you happen to like making lists? So do we!*):\n\nYou will lead our global Customer and Technical Support strategy and execution to:\n* Customer-focused\n * Deliver an exceptional customer experience with lower customer effort that makes it easier and faster for them to gain the benefits of our products\n * Embrace a “customer centric” view of the end-to-end experience across all support channels and across the full support life cycle\n * Be the Voice of the Customer and advocate for customers\n\n* People Leadership\n * Hire, retain, nurture, coach, and empower customer-centric Support people who excel at serving our customers and achieving our mission and objectives\n * Push decision making down to those closest to the problem and/or customer\n * Actively coach and empower the management team, growing their leadership and management expertise, and coaching them to better serve their people and our customers\n * Champion continuous learning and professional development\n * Create a sense of psychological safety within the department\n * Keep your teams' morale, health, and happiness high\n\n* Operations Leadership\n * Simplify and optimize support operations to effectively, efficiently, and fiscally deliver and scale without significantly increasing headcount\n * Drive quarterly OKRs\n * Ensure operational readiness today, tomorrow, and long into the future\n * Develop the right set of analytics that\n * provide real insights into key aspects of Support operations\n * act as a compass to guide and ensure your department is moving towards our objectives\n * Embrace an "innovation mindset" to experiment with new technologies and ways of working that result in increased operating efficiencies, effectiveness, and team happiness\n * Champion continuous improvement\n\n* Partner with:\n * Work cross-functionally across the business with product, engineering, marketing, and others to deliver feedback, inform the value proposition, and ensure the overall experience is seamless and focused on the customer’s needs\n * Executive team to share insights and expertise in the formulation of vision, strategy, and OKRs\n\n# What Do You Need To Excel at This Job:\nHere is a short list of the key attributes you'll need to excel in this role:\n\n* You are an exceptional servant leader\n* You empower your people\n* You are a team builder\n* You are an operations architect and optimizer\n* You are a performance and excellence maximizer\n* You get the *right* things done\n* You deliver the *right* results\n* You are fiscally pragmatic\n\n**Seasoned support leader with proven success.**\n\nYou have years of related leadership experience in customer-facing *technical* support in a B2C software or technology product company. You've successfully led cross-functional, globally distributed department of at least 20 people. Over the years of your career, you've amassed breadth and depth in what it takes for a support organization to deliver exceptional customer experiences and lower customer effort while empowering our customers to easily and quickly gain the benefits of our products.\n\n**Servant leader.**\n\nYour philosophy of leadership aligns to the servant leader style. You believe your role is to serve our customers and Support people. We value empowered people and teams. As a servant leader, you actively push decision making down to those closest to the problem and/or customer and actively coach people to develop their decision making superpowers.\n\n**People empowerer. Team builder.**\n\nYou know that to create customer happiness, you start with happy, high-performance support people and teams. You are a proven and exceptional people empowerer and team builder. You are an outstanding and effective coach. You serve your people by actively developing and coaching them as well as creating opportunities for each person to continuously learn, improve, and grow. You create a sense of psychological safety for your people. You excel at recruiting and retaining top high performing talent.\n\n**Unshakeable focus on execution, results, and strategy.**\n\nYou possess an unshakeable focus on execution, results, and strategy. Your eyes are focused on the vision of where we are going while your feet are firmly planted in daily to ensure your people are on course and moving towards that vision and the results we must achieve.\nYou are data-driven and masterful at developing the right set of metrics. You know that the right set of metrics is your compass that are a compass, helping everyone to know if we are on track.\n\n**Stellar communication skills.**\n\nYou present complex information to audiences ranging from cross-functional leads to executives and leave them informed and inspired.\n\n**Operations and performance maximizer.**\n\nThrough the years, you've refined your operational approach to maximize performance and excellence. You get the *right* things done and deliver the right results. You leverage OKRs to focus on and achieve those right things and results. You have an eye for identifying and removing friction from the support process (e.g. developing and implementing internal service tooling to automate processes).\n\n**Tune and refine, rather than redesign.**\n\nYou are agile, building on top of what exists and is already working well. You tune and refine, adapting for your new company, organizational design, department, and teams. You know that big sweeping changes are disruptive and costly. You opt to take baby steps.\n\n**Champion continuous learning and improvement.**\n\nYou advocate and champion continuous learning and improvement. You see mistakes, bad ratings, and missteps as opportunities to learn, improve, and grow. You encourage everyone around you to embrace these principles as part of your strategy to achieve results and better serve our customers.\n\n**Being Yourself.**\n\nThe WP Media team is diverse and composed of people from all over the world. Respect, collaboration, and inclusivity are some of our core values (*more on this below*). Every day of work is an exciting opportunity to get in touch with fantastic people who will enrich your cultural and professional background.\n\n**Proficient knowledge of English.**\n\nEmpathetic and collaborative communication is key: you are comfortable writing, speaking, and listening in English with technical and non-technical teammates.\n\n## Do you want to know a few other things we appreciate about our candidates? Don’t worry if you don’t have experience in any of these areas. We’ll teach you.\n\n* Previous freelance or remote job experience.\nSlack will be your virtual office, where all the life of the company takes place.\n\n* Know web performance.\nYou have experience with web performance optimization. You know how to measure page load speeds. You understand caching. Terms like gzip, preload, minify, and lazyload are not foreign to you. You know the difference between PageSpeed score and page load time. If you don’t know, we’ll teach you.\n\n* Love for cats or Corgis! 😸🐶\nWhat would our working days be without our four-legged friends?\n\n# What Else You Should Know About Our Company: WP Media\nFounded in 2014 in the beautiful Lyon, France, [WP Media](http://wp-media.me/) is an equal opportunity employer with a distributed team of +35 teammates living around the world.\n\n\n\n# Do We Share the Same Values?\n**Mutual respect**, **collaboration**, and **inclusivity**.\n\nThese are the fundamental values that support our life as a team.\n\n**Healthy balance between work and private life**.\n\nWe encourage our employees to enjoy their family and their hobbies with flexible working hours and minimum vacation policy (you should take a *minimum* of 5 weeks per year: really, we don’t count them!).\n\n\n\n**We care about the work you do, not about the hours you sit at your desk.**\n\nYou can organize your working day with flexible working hours. There are no time cards to stamp, just customers to make happy and friendly teammates to work with!\n\n**Transparent culture.**\n\nWe have a [public salary grid](https://wp-rocket.me/blog/our-salary-grid-is-now-public/). Once a year, when the company does well, we **share our profits** with the team in the form of bonuses.\n\n**We like to see each other in person whenever possible.**\n\nEvery year, we organize a trip with the whole team and **spend a week of coworking and fun activities together**.\n\nTo give you an idea, so far we have traveled to Spain, Portugal, and Mexico:\n\n\nNow that we've told you so much about us, it's your turn. 😉\n\nLet us know why you would like to become **our Head of Customer and Technical Support** and why you think you are the person we are looking for.\n\nWe can’t wait to receive your application! 🌟 \n\nPlease mention the words **SWEAR HAPPY ANCHOR** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMjQ=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n
\n\n#Benefits\n
🌎 Distributed team\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
