\nAbout the role\n\nChime is looking for a Processor Operations Manager to join the Processor and Platform Operations team to operate our core platform capabilities, including card payment processing systems, ACH and other interbank processing and reconciliation systems. The Processor and Platform team’s mission is to empower the development of a member-obsessed Chime experience by strengthening and expanding our proprietary Financial Platform - an operating system for processing all forms of money movement and developing financial software. You will help drive efficiency to ensure these financial capabilities are able to deliver on their 24x7 promise. This position will report to the Director of Processor and Platform Operations.\n\nThe base salary offered for this role and level of experience will begin at $96,800 and up to $131,800. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\n\nIn this role you can expect to\n\n\n* Join a new team of transaction operations managers \n\n* Contribute to the department’s development and implementation of best practices in the areas of payment systems processing, reconciliation operations, and operational policies & procedures\n\n* Develop and implement reconciliation models for ensuring accurate processing and settlement\n\n* Evaluate processing controls for completeness and accuracy\n\n* Provide operational expertise towards diagnosing, troubleshooting and resolving issues related to Chime’s core banking solutions, payment processing, reconciliation and settlement activities\n\n* Use data to monitor processing performance and identify areas of improvement\n\n* Drive continuous improvement and operational resiliency\n\n* Promote tooling solutions that address internal reporting requirements \n\n* Collaborate cross-functionally with technical and product leaders on our platform teams to set strategic priorities that reduce operational risk and improve efficiency, productivity, and performance\n\n* Partner with internal and external teams to ensure compliance with regulatory, audit and payment network requirements\n\n* Use your subject matter expertise and experience to help influence how things are done and improve efficiency & efficacy\n\n* Advocate for change and innovation across the enterprise \n\n\n\n\nTo thrive in this role, you have\n\n\n* 3+ years in bank and/or payment operations with a broad understanding of operations; including accounting, funds flow, settlement, processing, etc. \n\n* An understanding of the end-to-end payments ecosystem, including payment methods, card networks, issuer processing, and the regulatory environment\n\n* An understanding of ACH originations, returns, settlements and everything in between, AAP certification is a huge plus\n\n* Familiarity with network operations including Visa, Mastercard, PLUS, and Star, as well as with network vendors that facilitate AFT/OCT payments and other forms of card-based money movement\n\n* Strong analytical and problem solving skills\n\n* Extensive experience with Google Office (Sheets, Docs and Slides), analytics platforms (Looker, Snowflake), SQL, core banking systems and related products.\n\n* Experience working cross functionally with Product, Accounting, Compliance, Legal, Risk & Engineering to identify, evaluate and size opportunities and prioritize work\n\n* Experience driving continuous improvement projects, where you’ve applied deep knowledge to uncover and execute both short term and long term optimizations\n\n* A desire to create new processes and are comfortable with ambiguity\n\n* Ability to thrive in a fast-paced environment\n\n* Strong team player attributes and are an effective collaborator\n\n* A member obsessed mindset, eager to learn and improve the user experience\n\n* The drive to deploy processes and playbooks so that we can all sleep well at night or make suggestions to improve them so we can all sleep even better at night\n\n* A curious and creative problem solving ability - can facilitate resolution of issues in a timely manner by working cross-functionally with product and engineering teams\n\n* Excellent business acumen, communication skills and a self-starting attitude\n\n\n\n\nA little about us\n\nAt Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. \n\nWe created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.\n\nSo far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. \n\nWe’re uniting everyday people to unlock their financial progress—will you join us? \n\n*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.\n\nWhat we offer\n\n\n* 💰 Competitive salary based on experience\n\n* ✨ 401k match plus great medical, dental, vision, life, and disability benefits\n\n* 🏝 Generous vacation policy and company-wide Take Care of Yourself Days \n\n* 🫂 1% of your time off to support local community organizations of your choice\n\n* 🧠 Mental health support with therapy and coaching through Modern Health\n\n* 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents\n\n* 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.\n\n* 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit\n\n* 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote\n\n* 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\n\n* 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\n\n\n\n\nWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\n\nWe hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. \n\nTo learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \n\nLI-LY1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Music and Music jobs that are similar:\n\n $100,000 — $200,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States

\n \n\nPOSITION OVERVIEW\n\nXapo’s Finance function manages the group’s Balance Sheet, maintaining a balanced structure within an  established risk framework. The Liquidity Management Desk manages and invests the liquidity resources of the  Group and initiates all relevant treasury operations across payment networks, FX and derivative markets. All  activities of the Liquidity Management Desk must be performed within an established treasury risk framework  to monitor and optimize capital, credit, liquidity and market risk exposures.\n\nAs Treasury Manager you will be responsible to support the global cash and FX management of Xapo. This will  primarily include actively monitoring treasury positions and payment flows, ensuring that there is sufficient  liquidity to facilitate settlement obligations, whilst minimizing intraday liquidity usage. The Treasury Manager  will be working closely with other teams, such as the Dealing and Trading Desk and the Treasury Risk team to  ensure all cash resources of the Group are efficiently utilized and remain within established policies and limits.  The Treasury Manager will ensure all nostro positions at other financial institutions are funded whilst surplus liquidity is  deployed to yield the highest possible return.  The job requires a professional, with competent treasury knowledge (cash management, liquidity and FX),  excellent communication and organizational skills to manage the global cash management for the Group across  various time-zones. The candidate will also support other treasury areas with emphasis on the design,  development and implementation of treasury management systems and controls within scope.  \n\nRESPONSIBILITIES\n\n\n* In-depth and broad involvement in all treasury areas focusing on cash and liquidity management, cash  flow forecasting, and FX management  \n\n* perform end-to-end process of transactions concluded for treasury cash management and FX dealing  \n\n* Perform currency cash forecasting with cash ladders and execute FX hedging strategies  \n\n* Front line interaction with a network of key FI partners and FX brokers  \n\n* Review and improve efficiency of the Group’s global cash management to allow for prompt  management of surplus funds. Finetune treasury-related control mechanisms to ensure full compliance  with internal policy and applicable government regulations (EU, UK, Gibraltar).  \n\n* Manage flow across all agent bank, payment processors, and card programs  \n\n* Day to day management (and formalization) of all cash forecasting cycles including variance analysis  \n\n* Collaboration with other areas of Finance and the wider business around the cash impact (forecasting  and monitoring) of trading results and business initiatives  \n\n* Develop metrics to ensure monitoring of Xapo’s risk appetite and reporting against limits to senior  management  \n\n* Identify and support change to systems, processes and working practices in order to achieve continuous  operational improvements.  \n\n* Support various ad-hoc initiatives across the group involving the Treasury/Cash Management area (e.g.  Cash Management System upgrades)  \n\n\n\n\nKEY REQUIREMENTS\n\n\n* Previous experience working in a bank treasury / cash management function  \n\n* Detailed understanding of cash management tools with “hands on” experience in managing cash  positions in a previous role. \n\n* Domain expertise in cash payments infrastructure in Europe: UK (Bacs, Chaps, FP), EU (SEPA) and SWIFT,  combined with liquidity management and reserve requirements at central banks (BoE, ECB)  \n\n* Familiarity with relevant banking regulations (e.g. Basel III / CRD4, LCR, NSFR)  \n\n* Consistent track record of translating analytics into improved funding and liquidity forecasting which  results in: i) Reduced cost ii) Transparency over balances and exposures (including intraday) iii) ability  to optimize the cash management desk  \n\n* Able to apply commercial judgment to ensure risks and opportunities are identified and understood  \n\n* Strong work ethic, ownership mentality, ability to prioritize, manage multiple projects, and execute in  a fast-paced and dynamic environment.  \n\n* Keen problem-solving skills, with high levels of accuracy and attention to detail  \n\n* The aptitude and desire to learn and develop at pace, attaining necessary qualifications and skill sets.  \n\n* Excellent partner and communication skills to liaise with other colleagues and teams \n\n* Can support and challenge colleagues from different functions in a constructive and effective manner  \n\n* Educated to degree standard with a relevant professional qualification  \n\n* Flexible working hours / able to adapt swiftly  \n\n* Strong sense of urgency and enthusiastic in achievement of high-quality standards \n\n\n\n\n \n\nOTHER REQUIREMENTS\n\n\n* A dedicated workspace. \n\n* A reliable internet connection with the fastest speed possible in your area.\n\n* Devices and other essential equipment that meet minimal technical specifications.\n\n* Alignment with Our Values.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance and Finance jobs that are similar:\n\n $30,000 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGibraltar, Gibraltar

\n📍London / UK Remote | 💰 £100,000- £140,000 + Benefits | Technology - Data  \nAbout us: \n\nWe’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.\n\nAt Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over four and half million customers in the UK, with over 100,000 new people joining every month. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals. \n\nWe have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics giving data scientists the head space to focus on more impactful business questions and analyses.Our data science mission is to Enable Monzo to Make Better Decisions, Faster.\n\nAbout our Data Team:\n\nWe're looking for a Data Scientist for our Operations Collective, excited to help build the bank of the future. You'll have the opportunity to work on an area that is the heart of how we work with our customers’ problems - and is full of data challenges: product and journey experiments, forecasting supply and demand, operational research, all to understand the biggest opportunities to improve how we serve our customers - matching customer problems to people who can solve them in the best way.\n\nWhat’s special about data at Monzo?\n\nAutonomy. We believe that people reach their full potential when you can remove all the operational obstacles out of their way and let them run with their ideas. This comes together with a strong sense of ownership for your projects. At Monzo, you will get full access to our data and analytics infrastructure. When you discover something interesting, there is nothing stopping you from exploring and implementing your coolest ideas.\n\nCutting-edge managed infrastructure. All our data infrastructure lives on the Google Cloud Platform, so you don't need to spend your time configuring or managing clusters, databases, etc. All of our infrastructure is designed so that we can have really high data quality, and spend most of our time using that data to support business decisions.\n\nAutomation. We aim to automate as much as we can, so that every person in the team can focus on the things that humans do best. As with all data science work, there’s some analysis and reporting, and as much as possible we encourage self-serve access to our data through Looker.\n\nYour day-to-day\n\n\n* Work in product teams with engineers, designer, product, user researchers to measure things that matter; design and analyse  A/B experiments to keep improving everything we do; offer actionable recommendations to stakeholders\n\n* Apply your expertise in quantitative analysis, data mining, forecasting and machine learning / operational research, to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product and operations strategy\n\n* Optimise our planning, scheduling and assignment of Monzo customer operations. Create forecasts of demand (customer problems) and supply (operations agents) to drive our hiring pipelines based on customer needs and skills. Coupled this with matching algorithms we to optimise our operations strategy to have right people solving the right customer problems at the right time\n\n\n\n\nYou should apply if:\n\n\n* What we’re doing here at Monzo excites you! You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well\n\n* You're operationally and commercially minded, can put numbers into business perspective\n\n* You’re as comfortable getting hands-on as taking a step back and thinking strategically\n\n* You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so\n\n* You're a team player whom your colleagues can rely on\n\n* You have solid grounding in SQL and preferably Python\n\n* You have experience in either conducting large scale A/B experiments, operational research algorithms, or complex forecasts\n\n\n\n\nThe interview process:\n\nOur interview process involves 4 main stages: \n\n\n* Recruiter Call\n\n* Initial Call \n\n* Final Interview\n\n\n\n* Business Fit/Collaboration\n\n* Case Study\n\n* Technical Interview\n\n\n\n* Final Decision\n\n\n\n\nOur average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on *hiring email*\n\nOne of our recruiters has written a blog on the process, for extra details, hints and tips please see Data Hiring at Monzo\n\nWhat’s in it for you:\n\n💰 £100,000 - £140,000 base salary + plus stock options \n\n✈️We can help you relocate to the UK \n\n✅We can sponsor visas.\n\n📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).\n\n⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\n\n📚Learning budget of £1,000 a year for books, training courses and conferences\n\n➕And much more, see our full list of benefits here \n\nIf you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.\n\nEqual Opportunity Statement\n\nWe are actively creating an equitable environment for every Monzonaut to thrive.\n\nDiversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.\n\nWe’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Cloud jobs that are similar:\n\n $40,000 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom