\nProof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life’s most critical transactions. Developed by the same market leaders and experts who brought notarization online with Notarize℠, Proof offers trust in a digital world by verifying identities and securing transactions to protect businesses and their customers. Since 2015, we’ve completed many of the world’s first digital commerce transactions, including the first online real estate closing, online mortgage closing, online auto sale, and online will and we're still just getting started!\n\n\nIn this crucial customer-facing role, you'll help our customers execute some of the most important transactions of their lives. We look for teammates who take initiative and exemplify empathy, support, and flexibility. If you are technologically savvy and have a proactive, helpful, can-do attitude, we're interested in hearing from you! \n\n\n\nWhat you’ll do as a Customer Support Associate at Proof:\n* Perform chat, email, and phone-based customer support \n* Maintain a positive, empathetic, and professional attitude toward customers at all times\n* Resolve product or service questions and technical issues by asking clarifying questions; determining the root cause; selecting and explaining the best solution\n* Provide accurate, valid, and complete information to customers and internal stakeholders by using the right methods/tools\n* Provide product feedback and suggestions\n* Take on additional responsibilities and grow your career  \n* Other operational and administrative duties as needed based on business and customer needs \n\n\n\nWhat we're looking for someone who is: \n* Obsessed with exceeding customer expectations\n* Experienced in customer service preferably in a contact center environment\n* An excellent writer and verbal communicator\n* Committed and focused, with the follow-through and drive to see problems through to resolution\n* Capable of diffusing tension to work through the issues at hand\n* Able to multitask, prioritize, and manage time effectively\n* Flexible and cooperative in your approach to working with others\n* Patient in helping others resolve technical issues \n* Comfortable with and enthusiastic about technology\n\n\n\nPosition logistics:\n* We support our customers Monday through Friday 8am-10pm EST and Saturday through Sunday 8am-7pm EST\n* Schedule will vary based on our hours of operation\n\n\n\nHere are some of our great benefits:\n* Medical, dental, and vision benefits\n* Life insurance, long and short-term disability coverage\n* 401k Plan with a 4% match, beginning on your hire date\n* Unlimited Sick and Vacation time\n* 14 paid company holidays\n* 2 company Chillax weeks (Summer & Winter)\n* 12 weeks of paid parental leave\n* 4 week sabbatical after 5 years of continuous full time employment\n* Health Reimbursement Arrangements for fertility and gender affirmation\n* Lunch on Proof through Grubhub credit\n* Monthly work from home stipend\n* Professional development credit\n* Monthly reimbursement for Wellness\n* And more!\n\n\n\nOur Proof Pillars:\n* Pave the Way: When obstacles arise, we break through barriers with passion and perseverance. We lead with creativity and forward-thinking. We aim to set new standards and shape the future in a repeatable, scalable way so the path to success is easier for our team to follow.\n* Own It: We embrace the responsibility that comes with supporting life's most important transactions. When a problem arises we relentlessly pursue the solution with a 'Yes before no' attitude. Because every problem and every transaction is treated like it's our own.\n* Act with Integrity: We are in the business of building trust and it is at the core of everything we do. We are honest and transparent with our customers, each other and ourselves. If we make a mistake, we own up to it right away and do what it takes to make it right. Our dedication to security and compliance is key to earning trust, fighting fraud and ultimately, our success.\n* Play to Win: We believe excellence is about always striving to be better so when we get it wrong, we iterate, we learn and we grow. We know we can only go so far alone, we're better together and collectively, we win!\n\n\n\n\n\n$22 - $23 an hourThis is the expected cash compensation range for this position. The salary offered within this range will be determined based on factors including but not limited to skills, qualifications, experience and location. The total compensation package for this role also includes benefits such as medical, dental, vision, life insurance, disability coverage, flexible paid time off, Carrot Fertility, participation in a 401(k) with company match and more!\n\nThis position will be posted and accepting applications through March 28, 2025.\n\n\nProof is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you. 
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nPointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.\n \nAt PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.\n \nJoin us and be part of a team that is making a real impact.\n \nTo learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.\n\n\n \nAbout the Role:\n\n\nA Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.\n\n\nA Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. In addition to these responsibilities, the Content Writer will also be involved in creating customer-facing assessments and forms using a Content Management System (CMS) and writing in XML format. They will utilize their expertise to ensure the content is optimized for publishing to our product for customer use. The Content Writer will also manage the content release calendar and take charge of writing the technical help files. Furthermore, they will oversee the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.\n\n\n\n\n\nKey Strengths: \n* Content Writing background in a product-focused environment. An education/training background, or a bachelor’s degree in English, UX writing, technical communications, or journalism.\n* Experience writing and structuring language to respond to audience needs, technical communications, instructional, and UX writing.\n* Understand how to structure language in both XML and JSON formats.\n* Worked in authoring and publishing content management systems (CCMS).\n* Background working in agile development with cross-functional teams including Product Management, and Engineers.\n* Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.\n* Self-directed and effective working independently and when cooperating with cross functional teams as well as excellent communication and presentation skills. \n\n\n\nBonus Skills: \n* Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.\n* Knowledgeable in Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet a plus.\n* A portfolio of work you have done. Including instructional documentation.\n\n\n\n\n\n$78,100 - $84,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package for full-time employees. The CAD base salary range for this position is $78,100 - $84,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n\n#LI-AT1\n #LI-Remote\n\n\nPointClickCare Benefits & Perks:\nBenefits starting from Day 1!\nRetirement Plan Matching \nFlexible Paid Time Off\nWellness Support Programs and Resources\nParental & Caregiver Leaves\nFertility & Adoption Support\nContinuous Development Support Program\nEmployee Assistance Program \nAllyship and Inclusion Communities\nEmployee Recognition … and more!\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud and Cloud jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga

\nSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit www.synack.com.\n\nAs the Solutions Architect responsible for Northeast pre sales support and industry thought leadership. You will partner with Synack Account Executives and Customer Success Leaders to drive acquisition of new logos and growth in existing accounts as part of the East team. You will also partner with the VP of North America and the East marketing team to drive industry thought leadership activities, participate in paid and earned media for brand awareness \n\nThe ideal candidate for this role is innovative, energetic, and creative as well as a strong writer and industry leader/SME thinker who knows how to distill research for executives, sales teams, technologists, and marketers. The East team is looking for an enthusiastic and positive attitude and demonstrated flexibility -- and agility -- to thrive within a startup environment.\n\nSounds interesting? Keep reading...\n\nYou apply your technical knowledge of the security testing field and your product expertise to build appropriate solutions for prospects and expansion plans for existing clients. You have experience navigating complex accounts to understand explicit needs and align solutions that meet customer objectives. You enable winning proposals, contract bids, statements of work, and RFI/RFP responses. \n\nHere’s what you'll do\n\n\nDeliver comprehensive technical validation and planning, including:\n\n\n* Understanding the digital attack surface and value at risk\n\n* Performing hands on black and gray box surveys of applications and networks\n\n* Documenting and reporting survey findings with customers and internal stakeholders\n\n* Understanding the customers existing vulnerability and security testing programs, tools and methods, including Enterprise Risk Management (ERM) requirements and goals\n\n* Leverage your findings to create technical proposals and position successful account strategies that align with customer goals\n\n\n\n\n\n* Support the Synack business through executive level planning and execution of key account development and clear understanding of the customer mission, directives and challenges\n\n* Build & develop consultative relationships and support the alignment of the Synack field team to prospective and existing customer needs and objectives\n\n* Craft and solution offerings to meet near and long term testing objectives with strong business acumen\n\n* Partner with internal stakeholders to develop and execute key account development plans\n\n* Educate and enable customers through an understanding of their testing options, outside of traditional support models \n\n* Support Executive Business Reviews with customers to provide technical validation for recurring revenue and drive new business\n\n* Support account strategy development and contribute to and leverage a team  in execution \n\n* Use cybersecurity industry experience and knowledge to contribute to and influence marketing materials, pricing strategies, feature needs, license models, etc. \n\n* Participate at key events, conferences, and industry meetings (webinars, forums, trade shows, presentations)\n\n* Proactively highlight industry publication, competitor actions, and market developments; Collaborate cross-functionally to continuously evolve Synack’s positioning and go-to-market strategy\n\n* Consistently demonstrate strong product knowledge and deliver the Synack value proposition through customer conversations\n\n\n\n\nHere’s what you’ll need\n\n\n* 4+ years of proven experience with technical sales, Commercial\n\n* Strong, hands-on technical background with a consultative approach\n\n* Excellent business writing and presentation skills\n\n* Ability to articulate issues and concerns to executives and product teams\n\n* Knowledge of penetration testing methodologies, tools, and common requirements\n\n* Experience with vulnerability management, risk management frameworks and associated business workflows\n\n* Knowledge of cyber security requirements for large enterprise environments and how to leverage partners to amplify a value proposition\n\n* Understanding of a SaaS business model with demonstrated experience driving deals from top of funnel through deal execution\n\n* Relevant industry certifications a plus (e.g. Network+, Security+, CISA, CEH, CISSP)\n\n* Compliance and audit familiarity a plus (SRG, STIG, NIST, PCI)\n\n\n\n\nReady to join us?\n\nSynack is committed to embracing diversity. Our people are our strength.  Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.  Synack welcomes you!\n\nAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy here.\nThis position has responsibility to ensure Synack’s security and privacy posture is maintained.\n\n$200,000 - $240,000 a year. \n\nThe range listed represents a reasonable estimate of the on target earnings for this role based on national salary averages. Salary offered to a successful candidate is determined by a combination of factors including location, level, relevant experience, role related education and skills. The compensation package for this position may also include equity and benefits. \nFor more details about our benefits, please see here. Then for the Employer code, enter: synack \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Writer, Education, Marketing and Sales jobs that are similar:\n\n $45,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nAs a Content Writer at ZayZoon, you will be instrumental in crafting compelling and engaging content tailored to HR and people ops professionals within small and medium-sized businesses (SMBs). You will be responsible for producing a wide range of content, including blogs, white papers, reports, guides, web copy, social media copy, ad copy, and scripts. You will play a pivotal role educating the marketplace about Earned Wage Access and translating our mission into a story that resonates on an emotional level with our audience.\n\n\n\nYour Responsibilities:\n* Content Creation: Produce high-quality, original content across various formats and channels, including blogs, white papers, reports, guides, web copy, social media copy, ad copy, scripts, and event collateral.\n* Audience Engagement: Develop content strategies to engage and educate our HR and people ops audience within SMBs, addressing their pain points, challenges, and aspirations.\n* Storytelling: Craft compelling narratives that effectively communicate the value proposition of Earned Wage Access and resonate with our target audience on an emotional level.\n* SEO: Ensure all content is optimized for search engines, incorporating relevant keywords, meta tags, and other SEO best practices to improve visibility and rankings.\n* Research: Stay updated on industry trends, best practices, and latest developments in HR, payroll, and fintech industries, and incorporate insights into content creation.\n* Collaboration: Work closely with cross-functional teams, including marketing, sales, and product, to align content strategies with business objectives and support integrated marketing campaigns.\n\n\n\nTo be successful in this role, you need to be someone who:\n* Has proven experience in content creation, preferably in a B2B environment, with a focus on HR, payroll, or fintech industries.\n* Demonstrates exceptional writing skills, with the ability to craft clear, concise, and engaging content that resonates with target audiences.\n* Possesses a strong understanding of SEO principles and best practices, with experience in keyword research and optimization.\n* Shows a creative and strategic mindset, with the ability to translate complex concepts into compelling stories and persuasive messaging.\n* Exhibits strong research skills, with a curiosity for learning and staying updated on industry trends and developments.\n\n\n\nWhat you bring to the table\n* 3+ years of experience in content writing or related fields, with a portfolio showcasing a diverse range of writing samples across various formats and channels.\n* Proficiency in content management systems (HubSpot, Wordpress) and other content creation tools.\n* Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously.\n* A collaborative spirit and the ability to work effectively within cross-functional teams.\n* A passion for storytelling and a genuine interest in making a positive impact through your writing.\n\n\nBonus points if you have:\n* Experience in the HR, payroll, or fintech industries.\n* Familiarity with Earned Wage Access or related financial services products.\n* Knowledge of design principles and experience working with design teams to enhance content visuals.\n\n\n\n\n\nPlease include a link to your portfolio as part of your application. We are excited to see your expertise and experience showcased, thank you for your interest in our team. \n\n\nANYTHING ELSE YOU MIGHT NEED TO KNOW\n\n\nCandidates must be located in North America to be considered.\nWe are organized as a remote team, as such we are looking for candidates who can work effectively remotely. You must have access to a secure high speed internet connection and a secure workspace to ensure security of private information. This role is available on a permanently remote basis.\n\n\nPlease note that a final step in our hiring process is for candidates to arrange personal reference calls with former managers and others we may choose and undergo a criminal record check along with a basic security clearance due to the nature of our business.\n\n\nWe wish to thank all qualified applicants for their interest in joining our team!  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Writer, SEO and Marketing jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

\n#ZR\n\nThe Workday Analyst will partner with our internal teams to assist in the implementation, optimization, and subsequent maintenance of Workday and integrated applications. The individual in this role will maximize system efficiencies in an effort to meet the strategic and operational needs of the business, serving as a subject matter expert.\n\nResponsibilities:\n\n\nUnderstand and create role/segment based security groups depending on business requirements\n\nStrong grasp of security principles and how they apply to Workday and third party integrations\n\nDevelop reports, dashboards, and worklets\n\nSetup scheduled reports and understand the required permissions for report sharing and support the various reporting types such as composite, matrix and advanced reports\n\nWork closely with stakeholders to maximize existing processes and design new system changes to meet the strategic and operational needs of the business across Absence, Benefits, and Payroll modules\n\nFollow SDLC methodology for feature development\n\nApply change management policies for deploying changes to production\n\nProactively work with the team to continuously improve system configuration and reporting to advance the quality of information provided to stakeholders\n\nMaintain strictest confidentiality in all work aspects\n\nUnderstand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems\n\nAnalyze and document business requirements and processes\n\nCoordinate with our technical writers to develop informative, coherent and usable documentation\n\nTroubleshoot and solve technical issues\n\n\n\n\nMinimum Qualifications:\n\n\n* Required minimum Bachelor’s degree in Computer Science, related degree, or equivalent work experience\n\n* Minimum 1 year Workday experience or equivalent\n\n* Possess experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer and iLoad)\n\n* History of leading and supporting successful projects\n\n* Excellent knowledge of database reporting and analysis tools including Excel\n\n* Strong customer service skills and ability to effectively assist system users to resolve problems and questions\n\n* Ability to communicate, present and interact effectively with all levels of management with effective verbal, written and interpersonal communication skills\n\n* Ability to multitask in a fast-paced environment\n\n* Strong interpersonal skills and ability to develop and maintain relationships with third party vendors as well as people within the organization\n\n* You have a Growth Mindset: A belief that abilities can be developed along with a desire to be curious, learn & grow\n\n* You take Initiative: Solve problems by thinking & taking action on solutions rather than waiting for direction\n\n* You Give Back: Leverage your knowledge & expertise to make improvements around you\n\n* You are Resilient: Work through challenges with optimism, agility & adaptability\n\n* You demonstrate Awareness: An ability to understand how your attitudes & actions impact others and adapt your approach accordingly\n\n\n\n\nThe base pay for this position ranges from $110,000-$120,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.\n\nWe will accept applications until 5/29/24. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Writer and Payroll jobs that are similar:\n\n $70,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nClearwater, Florida, United States