Remote Product Manager + SaaS Jobs

Are you passionate about helping small businesses succeed and want to play a key role in shaping a product that empowers micro-bakers? At Simply Bread, we’re building a hardware/software platform that helps individuals launch and grow their home-based bakeries. As a Customer Success Product Manager, you’ll work directly with our users to ensure their success while channeling valuable insights to our development and design teams. This full-time role is perfect for someone who thrives in a startup environment, loves working with customers, and is excited about the opportunity to influence product development based on real-world feedback.

Responsibilities

• Customer Engagement and Success: Engage with customers across social media platforms (e.g., Facebook Groups) and our support systems to help them succeed with the Simply Bread platform. This includes assisting them with setup, troubleshooting friction points, and turning them into active repeat users.

• User Advocacy: Gather user feedback to identify pain points, suggest product improvements, and ensure customer needs are at the heart of our development process.

• Lead Generation and Outreach: Proactively identify and engage with potential app users in relevant social media communities. Introduce the Simply Bread App and offer tailored incentives like free trial periods to help them get started.

• Collaborative Support: Work closely with the internal support, marketing, and development teams to share insights and promptly address user concerns.

Requirements

• Excellent Communication Skills: Proficiency in English and effective engagement with users across various platforms.

• Social Media Savvy: Experience engaging with communities on Facebook, Instagram, and other social platforms.

• Customer-Focused Mindset: Passionate about helping users succeed and driving customer satisfaction.

• Problem-Solving Skills: Ability to understand user challenges and work independently to address them.

• Adaptability: Comfortable working in a fast-paced startup environment with evolving priorities.

• Full-Time Availability: This is a full-time role with a commitment of 40 hours per week.

What We Offer

• Competitive base salary + bonus pay based on performance.

• The opportunity to work with an international, fast-growing team.

• A chance to influence the development of a product shaping the future of micro-bakeries.

Desirable Skills

• Experience with CRM tools like Hubspot or Salesforce.

• Knowledge of the baking industry or small food business operations.

• Prior experience in customer success, product management, or similar roles.

Salary and compensation

Benefits

🌎 Distributed team

👀 No monitoring system

We are seeking a talented and experienced Senior Product Manager to join our innovative Toggl team. This is an opportunity to be part of something groundbreaking and make a significant impact. If you thrive in a fast-paced environment, enjoy working with cutting-edge technologies, and want to contribute to a project that values creativity and execution, then this role is for you.

Gross annual compensation for the role is €65,000 and we are committed to reviewing salaries every year based on company and individual performance. In addition to that, we also have awesome benefits, which you can check out below.

You can work from anywhere in Europe.

We are currently limiting the location to Europe, as the plan is to meet there once every month or two with the team.

About Toggl

Toggl is a fully remote group that provides a set of productivity tools built with stress management in mind. We’ve been around the block for more than 10 years and we’re serious about remote working and better work management. Our existing products have already gained significant traction and are used by millions of professionals worldwide. We are dedicated to creating innovative solutions that empower individuals and teams to work smarter, more efficiently, and with better focus. We believe in the power of technology to transform the way people work and are committed to fostering a positive and inclusive work culture.

The Role

As a Senior Product Manager, you will be joining an exciting new venture within our company, aimed at creating an innovative tech product. You will have the unique opportunity to be part of building this team from the ground up, working closely with the Toggl founders and collaborating with existing Toggl teams to define the product vision, roadmap, and strategy. With a focus on execution and delivering a high-quality product, you will oversee the entire product development lifecycle, from ideation and requirements gathering to launch and iteration. Your contributions will directly impact the success of the product and our mission to empower individuals and teams to work smarter and more efficiently.

Your main responsibilities will be:

• Defining and executing the product vision and strategy, while taking into account market trends, user feedback, and business goals.
• Conducting user research, collecting and analyzing data, and deriving insights to inform product decisions and iterations.
• Translating customer needs and business requirements into clear and actionable user stories, product specifications, and wireframes.
• Working closely with a small team of engineers throughout the development lifecycle to ensure timely and successful product launches.
• Championing agile development practices, including sprint planning, backlog grooming, and facilitating regular product feedback sessions.

About you

We would love to hear from you if you are passionate about technology and have experience building products from scratch.

In particular we are looking for someone who:

• Has a strong background in Saas product management
• Has hands-on experience in managing all stages of the product life cycle
• Has experience in setting up metrics, choosing and implementing tools to measure the impact of released features, and gathering feedback for management and other teams
• Would thrive in a fast-paced company building a pre-product-market fit software, involving fast experiments and iterating constantly to deliver top-quality work
• Focuses on solutions and getting things done, while sticking to deadlines
• Is proactive and speaks up when they see something wrong but always makes sure to treat others with respect and kindness
• Is a great team player and excellent communicator, working well with specialists like developers and stakeholders, and always seeking to learn and improve
• Likes transparency, openness, and asking questions, with excellent written and verbal English communication skills

Benefits

• Freedom to choose when and how much you work - we only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on the tenure)
• Laptop budget up to €2,500 and it renews every 3 years
• €2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
• €250 per month for co-working space membership and/or internet service at home
• €4,000 per year contribution to use for training, workshops, and conferences
• €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Salary and compensation

Benefits

🌎 Distributed team

⏰ Async

🏖 Paid time off

🏔 Company retreats

🏬 Coworking budget

📚 Learning budget

🧘 Mental wellness budget

🖥 Home office budget

⬜️ No whiteboard interview

👀 No monitoring system

🚫 No politics at work