Remote Ops + SaaS + Security Jobs

\nAt Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We unite Elasticians across 34 countries (and counting!), 18 timezones and 30 different languages into one coherent team, while the broader community spans across over 100 countries.\n\nWe are looking for someone to lead a team of engineers focused on implementing, improving and maintaining security controls for Elastic Cloud. You will be acting as a partner for the security of the Elastic Cloud, and assume ownership of architectural decisions, organizing cross-team efforts and being a security SME for Elastic’s SaaS. Does this sound like something you are interested in?\n\nWhat You Will be Doing:\n\n\n* Leading the Security Engineers on the Elastic Cloud team\n\n* Owning of Compliance items agenda for Elastic Cloud (SOC-2, ISO 27k, HIPAA)\n\n* Organizing cross-team efforts\n\n* Maintaining a tight collaboration with Infosec and SecEng teams\n\n* Collaborating with the Cloud team Lead\n\n\n\n\nWhat You Bring Along:\n\n\n* Experience in leading engineering teams\n\n* Architect level experience in public cloud provider environments\n\n* A Deep understanding of Linux systems hardening, containerization, and network perimeter controls.\n\n* The Ability to drive decisions and being hands-on\n\n* Experience with compliance (SOC-2, PCI, ISO 27k, GDPR)\n\n* Excellent verbal and written interpersonal skills, a phenomenal teammate with strong analytical, problem solving, debugging and troubleshooting skills\n\n\n\n\nBonus Points:\n\n\n* Experience in running or participating in a Blue team\n\n* If you are a leader in Security within SaaS products\n\n\n\n\nAdditional Information:\n\nWe're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life.\n\n\n* Competitive pay based on the work you do here and not your previous salary\n\n* Stock options\n\n* Global minimum of 16 weeks of paid parental leave (moms & dads)\n\n* Generous vacation time and one week of volunteer time off\n\n* An environment in which you can balance great work with a great life\n\n* Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.\n\n\n\n\nElastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to InfoSec, Executive, Ops, Cloud, SaaS, Apache and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nEMS Software is looking for a Cloud Operations Engineer who will aid us in the ongoing transformation of our product offering from an on-premise solution to one having a hybrid offering with a pure SaaS presence.\n\nYou will be at the center of a vital growth initiative.\n\nYou’ll join a company that serves 2,500 great organizations like Accenture, Deloitte, Goldman Sachs, Harvard and Yale University. Our customers have millions of people using our software to manage events, reserve spaces to meet, work and study; and to analyze and optimize their use of real estate.\n\nWe’re looking for an engineer with a development background who has some operational experience and expertise spanning high availability systems in both lower and production environments, a DevOps mentality of continuously improving the system, and a firm grasp on automation and cloud architectures. You must have extensive experience supporting applications developing in at least 3 of the following: .NET, Java, JavaScript, Python, Node, GO or Ruby. You should also be passionate about solving problems and developing creative solutions leveraging automation.\n\nWhat You’ll Do\n\n\n* Design, provision, configure and maintain the platform operations to handle the scale of running several application stacks in the cloud that will be consumed worldwide\n\n* Automate the deployment and maintenance of cloud platform technologies\n\n* Oversee production operations, log management, data warehouse, and database operations, including management of Splunk services\n\n* Ensure all monitoring systems (IT, development, service management, Apdex) are in place\n\n* Enforce consistency of monitoring, reporting, and alarming systems\n\n* Help drive process improvements for service management, including: outage/incident management, rollbacks and reporting\n\n* Research emerging virtualization techniques and advise management\n\n* Perform capacity management, load and scalability planning\n\n* Ensure compliance with deployment and operations documentation\n\n* Assist management in development and optimization of operational cost models\n\n* Design cloud infrastructure for high reliability and availability\n\n* Build strategic and tactical plans for continued improvement of cloud architecture and operations\n\n* Assist in the establishment of 24x7 performance monitoring and response protocols\n\n* Provide on-call support outside of normal work hours/days\n\n\n\n\nAbout You\n\n\n* You’re driven, humble, and autonomous\n\n* You’re a quick study, a strong communicator, and you’re able to adapt to a fast-paced environment\n\n* You have a working knowledge of Agile Development practices (e.g., SCRUM, TDD)\n\n* You are or have the mindset of a developer, but are intrigued by the operational aspects of hosting developed solutions\n\n* You are devoted to automation\n\n* You’re an expert in Windows (IIS, SQL Server) and Linux\n\n* You have at least 1 years of hands-on production experience with Amazon Web Services (AWS), Google Cloud or Microsoft Azure. This includes:\n\n\n* Configuration of VPCs, with VPN to corporate network\n\n* Experience setting up, maintaining and monitoring global production environments, QA and staging environments, with a strong understanding of the differing needs of such environments\n\n* At least 6 months of experience in a professional production environment\n\n* At least 6 months of experience managing networking infrastructure and monitoring at the application level\n\n\n\n\n\n* Performance optimization experience, including: troubleshooting and resolving network and server latency issues; performing hardware evaluation/selection tasks; performance vs cost vs time analysis\n\n* At least 1 year of experience with automation or scripting tools (e.g., GO, Python, Shell, PowerShell)\n\n* At least 6 months of experience with Ansible, Jenkins\n\n* You’re detail-oriented, with excellent documentation skills, and you’re someone who can successfully manage multiple priorities\n\n* Troubleshooting skills that range from diagnosing hardware/software issues to large scale failures within a complex infrastructure\n\n\n\n\nOther Things We Hope You Have  \n\n\n* Bachelors in Computer Science or equivalent work experience\n\n* Experience with Mongo, MS SQL Server, Splunk, Grafana, Terraform and Prometheus\n\n* Experience working with Docker, Kubernetes and GO Hands-on experience with performance, load and security penetration testing\n\n* Hands-on experience with building out and maintaining a continuous integration and delivery pipeline\n\n\n\n\nThe Team\n\nYou will be part of a 6-person team of 4 Operational Engineers, a Director of Cloud Operations, and a Technical Product Owner. \n\nThe larger team consists of 13 Developers, 10 Quality Engineers, 4 Product Owners, and 3 UX Designers. We have an open and collaborative environment where everyone works together to deliver what is needed, from product features to operations needs (e.g., health checks).\n\nWe value open and direct communication, taking calculated risks that will push us forward, and investing in our people.\n\nOur Stack\n\n\n* We have current Production and Continuous Integration footprints in Google Cloud (primary), AWS, and Azure\n\n* Our front-end applications leverage React and React Native, Redux, Node, C#, and Knockout\n\n* Our APIs comprises of Golang, .NET and .NET core\n\n* Our backend comprises of MS SQL Server\n\n* We have a well built out CI pipeline that allows us to deploy and stand up customers on demand\n\n* We leverage Ansible heavily, Splunk (JSON Logs) is our blood line and we enjoy operational efficiency and accessibility through Hubot and StackStorm\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Engineer, Ops, React, DevOps, Amazon, Microsoft, SaaS and Backend jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nEMS Software is looking for a Director of Cloud Ops & Security who will aid us in the ongoing transformation of our product offering from an on-premise solution to one having a hybrid offering with a pure SaaS presence. \n\nYou will be at the center of a vital growth initiative.\n\nYou’ll join a company that serves 2,500 great organizations like Accenture, Deloitte, Goldman Sachs, Harvard and Yale University. Our customers have millions of people using our software to manage events, reserve spaces to meet, work and study; and to analyze and optimize their use of real estate.\n\nYour role combines the operational responsibility for cloud ops and security, plus the strategic responsibility for enabling and encouraging our product and sales teams to promote our offering to existing and new customers alike. This is the perfect role for a technical leader who wants the high visibility of driving adoption\n\nSo, where will you focus your energy? \n\nDelivery\n\n\n* Drive customer satisfaction (DevOps + external) by providing world-class application availability and protection of customer data\n\n* Direct the team to perform system setup, system administration, incident resolution, problem management, configuration management, change management, security monitoring, security management, capacity planning, availability management and disaster recovery\n\n* Establish performance monitoring and response processes\n\n* Ensure efficiency and predictability of deployments and upgrades\n\n* Roll out and enforce best-in-class security practices for greater customer success\n\n\n\n\nProcess\n\n\n* Assess and refine our Agile/SCRUM process by collaborating with Product Management, Sales and Support\n\n* Understand and improve our existing operations and planning processes to elevate the output and quality of our operations team\n\n\n\n\nDirection\n\n\n* Direct and develop our operational resources by prioritizing and delegating across multiple projects and initiatives\n\n* Optimize resource efficiency and help technical leads and team leads continuously make better tradeoffs\n\n* Create a security roadmap for an organization with enterprise grade customers\n\n\n\n\nLeadership\n\nTechnical\n\n\n* Understand the technical decisions that are being made by your operations team and synthesize  their decisions into  your decision-making process\n\n* Leverage your technical leadership to refine Product Management’s 6-month roadmap into tangible, and technically practical deliverables \n\n* Seek out meaningful certifications and security measures to increase our customers confidence in the delivery of our SaaS solution \n\n* Adopt a CI/CD mindset that is more advanced (and more beneficial) than our current DevOps mentality to accelerate deployments, reduce cost of ownership, and maintain quality\n\n* Understand and simplify the complexities of maintaining both on-premise installations as well as SaaS installation of the same technology stack\n\n\n\n\nTeam\n\n\n* Understand the skills and capacity of your team and how to best utilize them to achieve our goals \n\n* Identify and employ data to empower your team’s continuous improvement\n\n* Develop career paths for your engineers and provide opportunities and feedback that will help them pursue those paths\n\n\n\n\nOrganizational\n\n\n* Analyze departmental spending and collaborate with Product Management to capture ROI; evangelize findings to senior leadership\n\n* Coordinate cross-functional dependencies with a 360° leader mentality (i.e., an ability to influence up, down and laterally across the organization)  \n\n* Understand the tradeoffs and impact of decisions at the resource, technical and product level\n\n\n\n\nRequired Experience\n\n\n* 5+ years of experience managing cloud operations experience with and strong knowledge of Microsoft Azure, Amazon Web Services, Google Cloud Platform, or other cloud platforms\n\n* 2+ years of experience managing a team of at least 5 engineers \n\n* 2+ years as an operations engineer yourself\n\n* 3+ years of CI/CD experience\n\n* 1+ years of experience working in an agile development environment\n\n* Expertise in cloud security compliance, including experience with security audits\n\n* Experience hosting 300+ customers in the cloud; enterprise customers highly preferred\n\n* Ability to communicate verbally and in writing with both technical and business people in terms that they understand\n\n\n\n\nEMS Software is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status. We are committed to hiring a diverse and talented workforce, supporting integrity in the workplace and an entrepreneurial atmosphere. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to InfoSec, Cloud, Executive, Ops, DevOps, Amazon, Microsoft, Senior, Sales, SaaS and Engineer jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nYou’ll be part of a small, focused team that builds out the future of the company. You’ll start by running and improving the existing managed services operation, and you’ll serve a critical role as the next-generation SaaS offering is built out.\n\nWe are looking for an exceptional Cloud Operations Engineer that lives by the philosophy of the “customer is first.” EMS is a leader in systems to manage events, meetings, and workspaces. We work with an amazing list of great companies and educational institutions to help them manage and optimize their use of all kinds of spaces: meeting rooms, workspaces, executive briefing centers, classrooms, athletic fields, event space, and many other types.\n\nOn a daily basis you will:\n\n* Manage our customers’ cloud-hosted applications, deploy new customers, and migrate existing customers to new releases\n\n* Collaborate and use professional concepts to resolve issues and assist in our design decisions\n\n* Work with Development teams as a resource regarding cloud technologies\n\n* Review and respond to cloud hosting requirements from customers and prospects\n\nESSENTIAL DUTIES AND RESPONSIBILITIES\n\n* Drive customer satisfaction by providing world-class application availability and protection of customer confidentiality\n\n* Enhance the scalability of our products and systems for our clients\n\n* Work with cloud vendors on external technical support, upgrades, problem resolution\n\n* Understand the IaaS environment to ensure a continued strong foundation of a stable, reliable, highly available, and highly secure least privilege policy\n\n* Understand, implement and automate security controls, governance processes and compliance validation\n\n* Assist in the establishment of 24x7 performance monitoring and response protocols\n\n* Participate and provide recommendations on penetration testing activities and disaster recovery exercises\n\n* Ensure efficiency and predictability of deployments and upgrades\n\n* Provide on-call support outside of normal work hours and work days \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Engineer, Ops and SaaS jobs that are similar:\n\n $70,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nOverview\n\nBrief Description\n\nAzavea is a civic technology firm that uses geospatial data to build software and data analytics for the web.  We’re excited about what we do, we're growing, and we hope you will join us.\n\nAzavea is based in Philadelphia, and we are looking to grow our Operations team to support new cloud computing operations capacity.  Azavea both builds custom web apps and SaaS in several civic domains, including:  climate change, urban ecosystem management, public safety, watersheds, and elections.\n\nWe are looking for\n\nWe’re looking for an Operations Engineer (devops) who enjoys the intricacies of deploying and scaling an application as much as building it.  We are looking for a person that is passionate about building and operating software that will have a positive impact –someone interested in public service, but not necessarily in working for a government or a non-profit organization, and someone who enjoys working in a variety of technology environments.\n\n\nSkills & Requirements\n\nWho we are and what we’re doing\n\nAs a B Corporation, we’re committed to working on projects that have social and civic impact and advancing the state-of-the-art through research.  Most of our customers are local governments, non-profit organizations and academic or federal research projects.  We build custom apps; perform geospatial analysis; manage several open source civic software projects (DistrictBuilder, OpenTreeMap and others); and develop an open source, high performance computing framework, GeoTrellis, that enables us to build fast analytical applications by distributing the geospatial data processing.  Our developers work across the technology stack, from the server to the database to the front-end.\n\nHalf of our colleagues are software engineers and most of the rest are fairly technical, so we don’t have a lot of traditional IT support requirements, but much of our work is increasingly based on Amazon Web Services cloud infrastructure, and we believe that investments made in automated deployment and management processes are important to improving productivity, software quality and user experience.  In addition, over the past year we have deployed three new SaaS products, OpenTreeMap, Cicero, and HunchLab, that are based on AWS.  These new products rely on auto-scaling, EC2, VPC, S3, SWF, RDS and other services and APIs.  While our software developers are all experienced with AWS, as more of our customers rely on these new SaaS products, we are interested in expanding our capacity to research, monitor, optimize, and adapt our infrastructure to changing conditions.\n\n\nWhat you’ll do:\n\n\n* Work with our software teams and the Director of Operations to build out and maintain our IT infrastructure, particularly as it relates to Amazon Web Services.\n\n* Engage in multidisciplinary work that applies an agile process to system architecture, software development, testing and deployment.\n\n* Optimize database, server and client performance to create applications with both functional and responsive user experiences.\n\n* Contribute to both a growing company and to the open source communities that support our work.\n\n\n\n\n\nYou should:\n\n\n* Know your way around Linux systems.\n\n* Experience architecting solutions based on Amazon Web Services, Rackspace or Google Compute Engine.\n\n* Demonstrate experience with automated deployment, continuous integration, and source control.\n\n* Know how to build and support scalable web applications in a variety of languages (Python, Scala, Go).\n\n* Demonstrate familiarity with networking and security concepts.\n\n* Be interested in working with a small, collaborative team on meaningful projects.\n\n* Get excited about a diversity of both projects and technologies.\n\n\n\n\n\nYou get extra points for:\n\n\n* Demonstrating your open source or other community service contributions\n\n* Experience with core web technologies (HTML/CSS/JS) and contemporary frameworks like jQuery, Angular, Backbone, and Bootstrap.\n\n* A good understanding of MVC architecture and RESTful design patterns\n\n* Experience with configuration management tooling (Chef, Ansible, Puppet) and application containerization techniques.\n\n* Familiarity with web and AWS security best practices.\n\n\n\n\n\nYou’ll notice that we don’t say “X-Y years of experience” or “M.S. in Computer Science.”  Formal credentials like these are not irrelevant, but we are primarily looking for people who have had experience successfully building sophisticated web applications.  You might have had these kinds of experiences without a college degree.  Or you may be just out of school but worked your way through school and had some great co-op experiences.  Or you might have a math or humanities background but a have a great head for software development.  These are all potentially great backgrounds, and we’d be interested in hearing from you.\n\n\nOffice and Benefits\n\nOur Philadelphia office is located in a brightly lit office on the 4th floor of a converted factory building in the Callowhill neighborhood, a short walk from Center City, the Reading Terminal Market and SEPTA subway and regional rail stations.  For bicyclists, we have in-house bike parking, a shower and lockers.  It’s an open office plan with several smaller rooms for team meetings, private space and concentration time.  You get a top-end Linux workstation, Mac or Windows laptop with a pile of memory for VMs and extra monitors.  We have flex-time to deal with personal stuff, and most people work a 40 – 45 hour week on a regular schedule.  After the first six months, our developers can also spend up to 10% of their time on a geospatial open source, professional development, or R&D project.  For example, some of our colleagues are contributors to the PostGIS, OpenLayers, GDAL and GeoTrellis projects.  Other research projects have included improving dev ops tool chains; using FFT for fast kernel density estimation; working with Spark to develop machine learning tools; and hijacking GPUs for raster data processing.  Once a quarter, we all get together to share our research and learning with our colleagues.\n\nWe offer a salary commensurate with skills and experience and a benefits package that includes:\n\n\n* Fully subsidized health care, dental, prescription plan, including for spouse/partner and children\n\n* Medical reimbursement plan to cover what the health insurance does not\n\n* Retirement plan with matching percentage\n\n* Almost 4 weeks paid vacation plus sick/personal time off\n\n* Family and medical leave\n\n* Flexible work schedule\n\n* Paid maternity and paternity leave\n\n* Paid time off for voting and volunteering\n\n* Education assistance plan\n\n* Student loan assistance\n\n* Public transit and biking reimbursement plans\n\n* Monthly lunches on the house\n\n* 10% time for Research or Training Projects\n\n* Profit-sharing bonus plan\n\n* Financial transparency through an open book policy\n\n* Supremely awesome colleagues\n\n\n\n\nWe welcome qualified candidates from all walks of life and value diversity in our company, and we prohibit discrimination based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, veteran status, military service, disability unrelated to job requirements, marital status, or domestic partner status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Ops, Amazon, Cloud, Math, SaaS, Medical and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n