\nAbout Huckleberry\n\n\nHuckleberry’s purpose is to create life-changing products and experiences through fresh, beautiful, human-centered technology that brings health, well-being, and a bit of magic to every family.\n\n\nWe combine Data, AI, and Behavioural Science to build products that help over 4 million families.\n\n\nThe app has 4.9 stars, garnering rave reviews from people who call it “life-changing” and their “#1 recommendation to parents”.\n\n\nWe are rapidly growing and building new products to enable every family to thrive.\n\n\n\n\nAbout the role\n\n\nWe are seeking a talented part-time Editorial Writer to create engaging, informative, and high-ranking articles as well as short-form app content that helps parents navigate raising a child. We cover everything from sleep, solids, milestones, potty training and more as part of our mission to help families flourish.\n\n\nHuckleberry’s content is trusted around the world. Everything we create is built with and medically reviewed by our team of experts, including; pediatricians, OB-GYNs, sleep consultants, and more. Our content is clear, informative, and compassionate, with a strong dose of relatability and humor. \n\n\nThis is a fully remote, 10 - 20 hours-per-week (flexible hours), 12-month contract.\n\n\n\nAreas of Responsibility\n* Write well-researched and relatable articles that support parents through child development and raising a healthy family\n* Write short-form content related to child development and parenting topics for an exclusively mobile audience \n* Conduct interviews with pediatric experts to ensure accuracy and relevance\n* Implement SEO best practices in new and existing articles to meet search standards\n* Balance technical with personable and match our brand's tone, style, and editorial guidelines\n* Collaborate with Brand Editorial team and SEO vendors on optimization projects that align with our broader content strategy \n* Write copy for engaging assets (i.e., charts, bullet points, infographics, etc.) to support written articles\n\n\n\nRequirements\n* Over 5 years of experience as an editorial writer, preferably specializing in parenting, family, or child development.\n* Excellent writing, editing, and proofreading skills\n* Proven track record of writing both long and short-form content\n* Comprehensive understanding of SEO best practices \n* Strong sense of editorial voice \n* Content Management Systems (CMS) experience\n\n\n\n\n\n$35 - $50 an hour\n\nHuckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.\n\n\nHuckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SEO and Mobile jobs that are similar:\n\n
$30,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, CA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Nava\nNava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.\n\n\nAs a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.\n\n\nPeople are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.\n\n\nPosition summary \nYou will work on small teams to build scalable infrastructure for our government -- designing, implementing, and delivering services that millions of Americans depend on. You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility.\n\n\n\n\nThe full stack engineer in this role will be responsible for developing end to end systems for one of Nava’s major government partners. This is an opportunity to create a more secure and equitable experience for the public. The team will be extending the client’s existing codebase using mainly DevOps, Javascript, and Python to build widely relied upon services by millions of people nationwide.\n\n\n\nWhat you'll do\n* Working with fellow Nava engineers to design, review, and build well-crafted software.\n* Collaborating with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems.\n* Working in an agile manner to efficiently ship new features that meet user needs.\n* Creating tools and processes to automate our development, testing, and production workflows.\n* Writing and reviewing technical documentation, and performing code reviews.\n* Participating in an on-call rotation to support production systems and investigate issues when they occur.\n* Taking part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed.\n\n\n\nRequired skills\n* At least 6 years of hands-on professional work experience building web applications and creating APIs\n* Experience with backend & DevOps skills, Java Spring, Kubernetes, and SQL/RDS,\n* Understanding of web and mobile user interface design best practices\n* Should be comfortable working in a fast-paced, dynamic environment in a self-directed manner that requires minimal supervision\n* Familiarity with web accessibility standards to deliver services that are not just minimally accessible, but a simple and intuitive experience for all users, including those who rely on assistive technologies\n* Strong communication and cross-functional collaboration skills\n* Equal parts systems thinker and advocate for users\n* Highly resourceful, reliable, and detail-oriented\n* Ability to think strategically around trade-offs and short-term vs. long-term benefits\n* An adaptive, empathetic, collaborative, and positive mindset\n* Excellent written and real-time communication. technical and otherwise\n\n\n\n\n\n$135,900 - $171,000 a year\n\nOther requirements\nAll roles at Nava require the following: \nMust be legally authorized to work in the United States.\nMust meet any other requirements for government contracts for which candidates are hired.\nWork authorization that doesn’t require visa sponsorship, now or in the future.\nMay be subject to a government background check or security clearance, depending on the contract.\n\n\nPerks working with Nava\nHealth coverage – Comprehensive medical, dental, and vision plans to support your overall health needs.\nTime off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge.\nCompany holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO.\nAnnual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus.\nParental leave – Paid time off for new parents, plus weekly meals delivered to your home.\nWellness program – Full platform offering physical, mental, & emotional health resources & support tools.\nVirtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program.\nSabbatical leave – Earn extended paid leave after continuous service for personal growth or rest.\n401(k) match – Nava matches 4% of your salary to support your retirement savings plan.\nFlexible work – Remote-first environment with flexibility built around your schedule and responsibilities.\nHome office setup – Company laptop & setup assistance provided via Staples for remote work needs.\nUtility support – Monthly reimbursement to help offset eligible home office utility expenses.\nLearning opportunities – Internal training programs and resources to help grow your professional skills.\nDevelopment budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access.\nReferral bonus – Get rewarded when you refer great people who join the Nava team.\nCommuter benefits – Pre-tax commuter programs to support in-office travel when applicable.\nInsurance coverage – Nava provides disability, life, and accidental death insurance at no cost.\nSupportive culture – A collaborative and remote-friendly team environment where people genuinely care.\n\n\nLocation\nWe have fully remote options if you reside in one of the following states: \n\n\nAlabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. \n\n\n*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.\n\n\nStay in touch\nSign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. \n\n\nPlease contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process. \n\n\nWe participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Travel, DevOps, Java, Cloud, Mobile, Senior, Engineer and Backend jobs that are similar:\n\n
$62,500 — $92,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout AllTrails\n\n\nAllTrails is the most trusted and used outdoors platform in the world. We help people explore the outdoors with hand-curated trail maps along with photos, reviews, and user recordings crowdsourced from our community of millions of registered hikers, mountain bikers, and trail runners in 150 countries. AllTrails is frequently ranked as a top-5 Health and Fitness app and has been downloaded by over 75 million people worldwide. AllTrails was selected as Apple's App of the Year in 2023!\n\n\nEvery day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation of the outdoors. Join us! \n\n\nBay Area employees are highly encouraged to come into the office one day a week.\n\n\n\nWhat You'll Be Doing:\n* Empowering the team with actionable insights about our users and their behavior, to support our business growth initiatives across acquisition, engagement, retention, and monetization.\n* Sharing findings, insights and recommendations across the broader organization\n* Create and design A/B experiments, reports and dashboard to track progress, analyze the results and provide decision recommendations\n* Standardizing reporting metrics based on key business objectives\n* Monitoring KPIs, flagging potential performance improvements to the team early and often, and keeping the team informed of progress\n* Partnering with teammates to develop and adapt analytic event definitions, testing frameworks, and segmentation criteria\n* Collaborate cross functionally to drive alignment and consistency in measurement\n* Identifying technical and strategic gaps in our analytics infrastructure and proactively driving best-in-class solutions\n\n\n\nRequirements:\n* 5+ years of work experience in product and user behavior analysis for B2C teams, preferably in the growth product space\n* Expert level experience running product A/B experimentation\n* Proficiency in pulling and joining large data sets with SQL and performing analysis using tools such as Python, R, or Excel\n* Proficiency in designing and building dashboards with tools such as Apache Superset, Looker, or Tableau\n* An understanding and excitement in building out optimized tables and views in a Data Warehouse/Marts\n* Strong attention to detail, analytical, and a problem solver\n* Expert communication skills, including the ability to persuade and inspire, a knack for breaking down complex concepts, and a proactive attitude towards knowledge sharing\n\n\n\nBonus Points:\n* Bottoms-up, cohorted subscription revenue experience\n* B2C mobile subscription software or internet company experience\n* Startup experience or experience working at a company that has scaled quickly\n* Experience with dBT, Dataform, Amplitude, Jira, Confluence, Coda, and/or Github\n* Passion for the outdoors\n\n\n\n\n\n$160,000 - $190,000 a yearA successful candidate’s starting salary will be determined based on various factors such as skills, experience, training and credentials, as well as other business purposes or needs. It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case. \n\nNature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive. \n\n\nAllTrails participates in the E-Verify program for all remote locations.\nBy submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing and Mobile jobs that are similar:\n\n
$30,000 — $50,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are seeking a User Acquisition Manager with experience supporting high-quality products, utilizing sustainable development practices, and maintaining a continuous improvement mindset to join our Consumer Marketing Department. The ideal candidate will be creative, analytical, detail-oriented, and highly motivated.\nAs a UA Manager, you will be responsible for developing, executing, analyzing, and optimizing marketing campaigns. The best candidate will have experience managing video game marketing campaigns and a strong understanding of the mobile game industry. If you’re passionate about gaming and have a background in video game campaign management, we’d love to hear from you!\n\n\nABOUT US\n\n\nAt Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world. Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.\n\n\nLongevity Opportunity Vision Enjoy the game!\n\n\n\nResponsibilities\n* Manage and optimize performance marketing campaigns for BHG’s current and upcoming game titles.\n* Profitably oversee significant monthly budgets across key marketing channels such as Google AdWords, Facebook, ironSource, Vungle, Unity, and others.\n* Serve as the primary point of contact for advertising partners, troubleshooting campaign issues as they arise.\n* Support the manager in reporting, campaign optimization, and UA strategy, providing data and insights for budget planning.\n* Identify, evaluate, and test new traffic sources from initiation to execution.\n* Monitor ad monetization dashboards and reporting, taking action as necessary.\n* Collaborate with the Marketing Director to analyze user data and generate forward-looking insights about user cohorts.\n* Forecast expected revenue from different user groups.\n* Set goals for junior team members and validate reporting accuracy.\n* Conduct data analysis using Excel or SQL.\n* Manage insertion orders and legal documentation with partners.\n* Take full responsibility for the campaigns in progress.\n\n\n\nRequirements\n* BA/BS (or equivalent training) in Marketing, Economics, Computer Science, or a related field.\n\n\n* 2-4 years of experience in performance advertising/marketing, preferably in digital marketing.\n* Experience in quantitative analysis and reporting, ideally within the gaming industry.\n* Strong organizational skills, keen attention to detail, and the ability to manage multiple tasks effectively.\n* Excellent interpersonal and communication skills.\n\n\n\n* Nice to Have:\n* 1+ years of marketing experience in mobile gaming or the app space.\n* Familiarity with game data and analytics platforms.\n\n\n\n\n\n$80,000 - $110,000 a year\n\nDon’t meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don’t meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn’t even know we need.\n\n\nBenefits:\nWe are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.\n\n\nEqual Employment Opportunity Statement:\nXsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.\nWe consider qualified applicants with criminal histories in accordance with the Fair Chance Act.\n\n\nCriminal History Consideration:\nFor the UA Manager, we will conduct a background check that may include the following:\nCriminal history check\nEmployment verification\nEducation verification\nCredit history check\nProfessional license verification\n\n\nRelevance to Job Responsibilities:\nThe background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data.\n\n\nRights Under the Fair Chance Act:\nApplicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].\n\n\nBy submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [email protected].\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video, Mobile, Marketing and Non Tech jobs that are similar:\n\n
$40,000 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSoftrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. \n\n\nRecognized as a Top Workplace USA (2024)\nRecognized as one of the Top Workplaces in Technology (2023, 2021) \nINC 5000, Fastest growing companies in America (2023, 2022) \nWashington Business Journal Top 75 Fastest Growing Companies in Greater Washington area \n2020 NXT UP - Top Federal Emerging Technology and consulting firms \n2020 Inaugural DC Metro’s Most Successful Companies \n2020 Washington Technology Fast 50 \nNVTC Tech 100 (2020, 2019) \n\n\nJob Description: \nSoftrams is seeking a Data Analyst with experience in digital analytics, web analytics and user experience. As a digital analyst, you will be responsible for analyzing and optimizing digital customer journeys to improve public web user experience on federal government sites. The application of advanced analytics is expected. \n\n\n\nFederal Requirements: \n* Ability to obtain a U.S. Federal Position of Trust clearance designation. \n* Must reside in and be able to perform work in the United States. \n* Must have lived in the United States for 3 of the last 5 years. \n\n\n\nRequired Qualifications:\n* Bachelor’s degree in data science, statistics, mathematics, public health, economics, or related quantitative field, \n* 8+ years' experience in data analysis, software/application development, business system analysis, or program integrity investigations. \n* Advanced proficiency with analytical software including Adobe Customer Journey Analytics, Python and/or R, to manipulate and analyze data and to build analytical models. \n* In-depth knowledge of statistics and algorithms used in predictive modeling, machine learning, and text analytics their appropriate use. \n* Experience with data engineering using SQL queries, Spark, and/or python and to extract and transform large volumes of data into a format suitable for analysis. \n* Experience using cloud-based services and resources (e.g., AWS, Azure, Google cloud). \n\n\n\nPreferred Qualifications: \n* Advanced degree data science, statistics, mathematics, public health, economics, or related quantitative field. \n* Knowledge and experience in healthcare, especially healthcare plans and the Affordable Care Act \n* Knowledge of working in a team-based agile work environment with certification in the Scaled Agile Framework (SAFe) or the capacity to obtain certification. \n* Strong problem-solving skills with an emphasis on analytical product development in a business context, particularly with government-related data. \n* Excellent attention to detail and ability to maintain quality control for one’s own work or the work of others. \n* Excellent written and verbal communication skills for coordinating across teams and interacting with clients. \n* Ability to manage multiple projects efficiently and able to meet deadlines with time management and organizational skills. \n* Effective writing skills with the ability to communicate complex data in a simple, actionable way. \n\n\n\nResponsibilities: \n* Develop and refine analytic solutions to model user behavior towards determining pain points and areas for improvement in website usability. \n* Leverage web analytics tools and techniques, querying large data sets, conduct advanced statistical analysis and translate results into insights to drive business actions. \n* Build tools to assess and monitor user interactions with the system for anomalies. Model and forecast website traffic for application support management. \n* Analyze user feedback using natural language processing and/or generative AI to assess user experiences. \n* Work with human center user experience researchers and designers and the project team evaluate findings and identify solutions in the system and interface design. \n* Prepare complete and accurate reports and documentation of objectives, methods, results and findings. \n* Formulate, implement, and manage an analytical roadmap for customer and web site analytics to ensure improvements and business objectives are achieved \n\n\n\nBenefits and Perks: \n* 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available. \n* Retirement 401(k) plan with employer matching. Immediate vesting. \n* Vacation and sick leave. \n* Maternity and parental leave. \n* Discretionary bonuses, spot awards, gifts, and tenure-based rewards. \n* Company-sponsored role-based training and certifications. \n* Monthly DoordashDashPass subscription. \n* Group discounts via LifeMart ADP \n\n\n\n\n\n\nPublic Trust Clearance:\nThis role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. \n \nWork Location:\nWe have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.\n\n\nAbout Softrams:\nSoftrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable. \n\n\nEEO Statement:\nSoftrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at [email protected] \n\n\nKnow your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python, DevOps and Mobile jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. \n\nThe firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com. \n\nDescription: \n\nThe Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to the success of this role. \n\nPivot Point Consulting Values: \n\nThe duties and responsibilities below are expected to be performed while observing the following Pivot Point Consulting Core Tenets: \n\n\nA Team First Approach, supported by the core tenets; be proud to wear the jersey, stay team focused and assume positive intent. \n\nSelf-Awareness, supported by the core tenets; outlaws welcome, stay coachable and be comfortable with healthy conflict. \n\nSolutions Oriented, supported by the core tenets; be entrepreneurial, be electable, and fix the problem not the blame. \n\nGrit, supported by; work hard stay free and play ‘til the whistle. \n\nCommunication: Communication is king. At PPC, we phone first. \n\nTrust: Building genuine relationships is critical to our success. \n\nQuality: We strive for excellence in all we do. \n\nHappyology: It makes the world go round. \n\nThink: We are thought leaders. \n\n\n\n\nDuties and Responsibilities: \n\n\nTicket/Issue Escalations for assigned call center \n\nAccurately process and record call transactions using a computer and designated tracking software \n\nAssist with last minute coverage needs \n\nReview customer’s information and determine the issue by evaluating and analyzing the symptoms \n\nDeliver service and support to end-users, including via remote connection or over the Internet \n\nResearch required information using available resources \n\nFollow standard processes and procedures \n\nFollow up and make scheduled call backs to customers where necessary \n\nStay current with email, team chats, system information, changes, and updates \n\nFollows proper escalation procedures as defined by management \n\nEnsure customers receive prompt, accurate and courteous service \n\n\n\n\nSupervision Responsibilities: No \n\nTravel: No \n\nCompetencies: \n\n\nOral Communication: Speaks in a clear, concise, and confident manner. \n\nListening Skills: Attentively listens to understand and interpret what is being said. \n\nJudgement: Forms reasonable interpretations about relationships and situations that affect actions. Develops objective opinions. \n\nMarketing: Interprets, delivers, and communicates value to appropriate target audience. \n\nEmotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others. \n\nWritten Communication: Develops written communication that is clear, concise, grammatical, and influential. \n\nAdaptability: Responds to changes, delays, or unexpected events in a positive manner; Adapts working style to best fit a given situation. \n\nLeadership: Self-directed with an innate drive to succeed; Accepts feedback with a desire for continuous improvement. Ethical. \n\nRelationship Building: Builds, develops, and maintains strong relationships with others while building trust and connection. \n\nSocial Confidence: Exhibits self-confidence in social settings and when dealing with others. \n\n\n\n\nQualifications: \n\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\nEducation/Experience: \n\n\n1-2 years of experience in the Information Technology and/or Call Center field preferred \n\n2-year Associates degree or equivalent experience is desired. \n\n\n\n\nSkills: \n\n\nProper phone etiquette and effective listening skills \n\nAbility to speak and write clearly and accurately with demonstrated proficiency in typing and grammar. \n\nKnowledge of customer service principles and practices (ITIL training a plus) \n\nMedical/clinical terminology is preferred, but not required \n\nMust be able to sit for long periods of time \n\nExperience supporting software computer applications and equipment from a remote helpdesk environment \n\nExperience with mobile device support (iPhone and Android) \n\nMust be a team player and build good working relationships across all functions of the company \n\nMust have a strong personal drive for delivering great customer service, and thrive in a fast-paced, high-energy environment with a proactive focus \n\nExperience maintaining, and troubleshooting all versions of Microsoft Windows operating system \n\nNeed to be flexible, adaptable, and possess creative problem-solving skills \n\n\n\n\nCompensation and EEOC: \n\nVaco strives to provide a work environment that is free of discrimination. It is the policy of Vaco that all applicants and employees are entitled to equal opportunity regardless of race, color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, veteran status, or other protected characteristics as required by local, state, and federal law. \n\nDetermining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require pay range disclosure: $16 - $20/hour. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile and Mobile jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBrentwood, Tennessee, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout DataCamp\n\nAt DataCamp, we believe in empowering individuals and teams through data literacy. As a leading platform for data science and analytics education, we offer engaging, interactive courses designed by top experts. Our mission is to make data skills accessible to everyone, helping learners and organizations thrive in the data-driven world. With a diverse community of millions of learners, we provide a supportive and dynamic environment where you can grow your career and make an impact. Join us and be part of our journey to democratize data education!\n\nAbout the role\n\nWe’re looking for a Senior Mobile Growth Marketing Manager to spearhead our mobile app growth strategy. This role is all about driving user acquisition and engagement for our mobile app. You’ll be diving into everything from paid channels to App Store Optimization (ASO), push notifications, and attribution. Reporting directly to the VP of Acquisition, you’ll work hand-in-hand with our product, analytics, and growth engineering teams to ensure our mobile app reaches new heights. \n\nAbout you\n\nAt DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!\n\nResponsibilities\n\n\n* Manage and optimize all paid acquisition channels to drive app installs and user engagement.\n\n* Develop and implement ASO strategies to improve our app’s visibility and conversion rates in app stores.\n\n* Set up and maintain accurate attribution models to measure the effectiveness of our marketing efforts.\n\n* Own the Mobile App commercial results. You are the go-to person for everything related to the app.\n\n* Work closely with product, analytics, and growth engineering teams to align on goals and execute growth initiatives.\n\n* Analyze performance data to identify trends, insights, and opportunities for growth.\n\n* Stay up-to-date with industry trends and best practices to continuously improve our mobile growth strategies.\n\n\n\n\nQualifications\n\n\n* Proven experience in mobile growth (+5 years), with a strong understanding of paid channels, ASO, push notifications, and attribution.\n\n* Strong data analysis skills and the ability to translate insights into actionable strategies.\n\n* Excellent communication and collaboration skills to work effectively with cross-functional teams.\n\n* Innovative mindset with a passion for testing new ideas and driving continuous improvement.\n\n* Focused on achieving measurable results and driving growth for the mobile app.\n\n* Experience with Appsflyer or similar attribution tools is highly desirable.\n\n\n\n\nAt DataCamp, we value diverse experiences and perspectives. If you’re excited about this role but don't meet every qualification, we still encourage you to apply. We believe skills can be developed and are committed to fostering an inclusive workplace where everyone can thrive. Your unique talents and perspectives are what make our team great!\n\nWhy Datacamp? \n\nJoining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:\n\n\n* Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.\n\n* Competitive compensation: We offer a competitive salary with attractive benefits.\n\n* Flexibility: Benefit from flexible working hours because the future is flexible! \n\n* Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.\n\n* Global retreats: Participate in international company retreats, fostering a global team spirit.\n\n* Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.\n\n* Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!\n\n\n\n\nBenefits \n\nOur competitive compensation package offers additional benefits. In addition to your salary, you will receive extra benefits such as best-in-class medical insurance, including dental and vision. Depending on your location, additional benefits might be available to you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile, Senior and Marketing jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBarcelona, Barcelona, Spain
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About DataCamp\n\nThere is incredible power in data and AI—but only if you know what to do with it. DataCamp teaches companies and individuals the skills to work with data and AI in the real world. Our mission is to democratize data and AI skills for everyone! \n\nCompanies and teams of every size use DataCamp to close their skill gaps and make better data-driven decisions. We work with over:\n\n\n* 4000+ companies\n\n* 3000+ academic organizations\n\n* 12+ million DataCamp learners\n\n\n\n\nAnd a global learning community spread across 180+ countries.\n\nAt DataCamp, we believe that everyone deserves access to high-quality education and data and AI skill development for a more secure future. From our first-class courses, projects, code-alongs, certification programs, and DataLab—we are an all-in-one platform on a mission to democratize data and AI education for all.\nAbout the role\n\nAs the Head of Product, Mobile, you'll be at the helm of our iOS and Android apps, driving user engagement and revenue. This position demands both visionary thinking and a hands-on approach. You'll shape the future of mobile learning and dive into the details, working across the company to bring innovative ideas to life. If you're passionate about mobile technology and ready to roll up your sleeves to drive real business impact, this role offers the perfect blend of leadership and action.\nResponsibilities\n\n\n* Grow the mobile app's revenue contribution.\n\n* Expand a satisfied and engaged user base in established and emerging B2C markets.\n\n* Deliver a best-in-class learning experience on small screens.\n\n* Drive cross-functional collaboration across departments to ensure the product's success.\n\n* Raise the bar for result-oriented, data-driven product management inside DataCamp.\n\n\n\nQualifications\n\n\n* 10+ years of hands-on product management experience. This is not a team management role.\n\n* Track record of delivering successful B2C product experiences on mobile devices, from greenfield to product-market fit.\n\n* Proven ability to align and influence actions company-wide to shared goals (especially in Engineering, Learning Content, and Marketing).\n\n* Proven ability to drive parts of a product portfolio to advance the complete ecosystem measurably\n\n\n\nWhy Datacamp? \n\nJoining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you'll love being on our team:\n\n\n* Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.\n\n* Competitive compensation: We offer a competitive salary with attractive benefits.\n\n* Flexibility: Benefit from flexible working hours because the future is flexible! \n\n* Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.\n\n* Global retreats: Participate in international company retreats, fostering a global team spirit.\n\n* Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.\n\n* Amazing team: Collaborate with a truly exceptional team—seriously, we're awesome!\n\n\n\nCompensation\n\nOur competitive compensation package offers additional benefits. On top of your salary you will also receive extra legal benefits such as best-in-class medical insurance including dental and vision. Depending on your location, additional benefits might be available to you.\n\nAt DataCamp, we value diverse experiences and perspectives. If you're excited about this role but don't meet every qualification, we still encourage you to apply. We believe skills can be developed and are committed to fostering an inclusive workplace where everyone can thrive. Your unique talents and perspectives are what make our team great! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Mobile and Android jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDublin, Dublin, Ireland
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSaviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.\n\n\nSaviynt Labs\n\n\nThis opportunity is in the Saviynt Labs organization. We design, build, and run the leading Enterprise Identity solutions. Our product teams innovate industry-leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence, and we attract the best talent in our industry. Our cloud services are built on AWS, GCP and Azure with a global presence. Our customers love what we do and work with us to build the future customer experience at scale. \n\n\nWHO WE’RE LOOKING FOR\n\n\nDo you want to help enable our customers in their digital transformation and continue to evolve our platform? If you answered yes, Saviynt is the place for you. We are a distributed global R&D team that is extremely focused on building a platform that solves the toughest security and compliance challenges while helping Saviynt maintain its leadership position in delivering enterprise identity cloud solutions.\n\n\nSaviynt’s Enterprise Identity Cloud helps modern enterprises scale cloud initiatives and solve the toughest security and compliance challenges in record time. The company brings together identity governance (IGA), granular application access, cloud security, and privileged access (PAM) to secure the entire business ecosystem and provide a frictionless user experience. The world’s largest brands trust Saviynt to accelerate digital transformation, empower distributed workforces, and meet continuous compliance.\n \nDo you want to help enable our customers in their digital transformation and continue to evolve our platform? If you answered yes, Saviynt is the place for you. We are a distributed global R&D team that is extremely focused on building a platform that solves the toughest security and compliance challenges while helping Saviynt maintain its leadership position in delivering enterprise identity cloud solutions. \n \nWe encourage you to apply and bring your expertise if you’re a:\n\n\nCollaborative Partner: Working side-by-side with business colleagues and interacting with customers, you’ll address their technical challenges and ensure quality through collaborative, test- and behavior-driven development\n\n\nProblem Solver: Complex problems often require innovative, creative approaches—and you’ll work to come up with outside-the-box solutions to solve them\n\n\nCustomer-Centric Developer: You understand who we’re here to serve and the products you develop will keep the end-user front and center\n\n\nForward Thinker: Merely fixing a problem isn’t enough – using your proactive mindset and initiative, you’ll also identify opportunities to enhance performance, quality, and efficiency\n\n\nMotivated Mentor: Exercise your technical chops while coaching and collaborating with junior software engineers.\n\n\n\n\n\n WHAT YOU WILL BE DOING\n* Help define overall architectural principles, frameworks, and standards\n* Contribute to the architecture strategy and manage the alignment to the product roadmap\n* Combine a broad understanding of current technologies with deep, architect-level expertise in core areas such as database design, software architecture, cloud architecture & infrastructure architecture\n* Provide input on technology selection and help drive best practices\n* Guide early-phase application design decisions through strong communication skills and deep technical expertise\n* Drive technical decisions to support critical success factors like performance, security, scalability, and maintainability; and identify opportunities for improvement in those same areas in existing systems\n* Facilitate and drive technical design conversations as part of the backlog grooming process across development teams\n* Review and create a system, software, and technical design specifications that fulfill product requirements\n* Provide hands-on development where appropriate to help deliver architecture that supports product delivery, and train and lead other developers in how to leverage new architectures or technologies\n\n\n\nWHAT YOU BRING\n* Bachelors degree or an equivalent work experience \n* Minimum of 5+ years of Software architect experience with customer-facing, large-scale, web-based, or SaaS applications. Overall 10+ years of experience.\n* Minimum 2+ years of software development or software architect experience with Privileged Access management with any of the leading PAM products\n* Deep, hands-on, architect-level understanding of various java frameworks (spring boot, grails etc.)\n* Strong knowledge of architectural styles and design patterns. Microservices experience and the development of APIs are a strong plus.\n* Hands-on knowledge of deployment patterns for cloud deployments - AWS & Azure\n* Extremely clear communicator with a listen-first approach.\n* Thorough knowledge of key cloud platform components such as AWS RDS, Elastic Search, RabbitMQ/ActiveMQ, Kafka, Kubernetes, and Spring cloud framework.\n* Thorough knowledge of security principles and patterns of Authentication and Authorization, Single sign-on, and federation. Knowledge of spring security, SAML, OAuth, etc is also highly preferred.\n* Expertise in analyzing and troubleshooting large-scale distributed systems and willingness to help the support and development teams diagnose and address production issues\n* Ability to balance the long-term (“big picture”) and short-term implications of individual decisions\n\n\n\n\n\n$180,000 - $240,000 a yearWe offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $180,000 - $240,000 annually.\nYou may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.\n\nIf required for this role, you will:\n- Complete security & privacy literacy and awareness training during onboarding and annually thereafter\n- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):\n\n\n > Data Classification, Retention & Handling Policy\n > Incident Response Policy/Procedures\n > Business Continuity/Disaster Recovery Policy/Procedures\n > Mobile Device Policy\n > Account Management Policy\n > Access Control Policy\n > Personnel Security Policy\n > Privacy Policy\n\n\nSaviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!\n\n\nSaviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Java, Cloud, Mobile and Junior jobs that are similar:\n\n
$52,500 — $82,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Call Support Care Coordinator August 2024 Start Date
\nAbout Us:\n\nTens of millions of Americans are unable to manage their chronic conditions with commercial medications. Using specialized compounded formulas tailored for individual patient needs, Henry helps people who have been left behind by the commercial market, all while remaining easy, accessible, and affordable. Our customers get access to the care they need, and save thousands of dollars on out-of-pocket healthcare expenses per year! \n\nEnjoy the casual culture, remote-first workplace, and generous PTO/benefits! \n\nApply today to make a direct, daily impact in one of the fastest-growing startups in the country - we are excited to meet you!\n\nWe are seeking dynamic and experienced Care Coordinators to join our growing team. As the primary point of contact for our valued customers, you will provide exceptional support and assistance through inbound and outbound communication channels, ensuring timely and accurate service that exceeds our customers' expectations. With your expertise, you will manage customer interactions with professionalism and care, becoming a key member of our dedicated customer support team. Join us and make a meaningful impact on the customer experience.\n\n*If you are applying via Indeed.com - please apply directly through our website at Careers - Henry Meds in order to complete the required, interactive assessment for the position. Thank you in advance! \n*Please note - the cohort start date for this position will be Friday, August 16th, 2024.\nApplication Submission Assistance: If you encounter any difficulties while submitting your application, please follow these steps:\n\n\n* If you experience issues, try refreshing the page and ensure that you have accepted cookies. This often resolves common submission problems.\n\n* Please note you may be unable to apply to this role on a mobile device and may need to use a PC.\n\n\n\nContact Us for Further Assistance:\n\n\n* If problems persist, please do not hesitate to contact us for support. We are here to help address any issues and ensure a smooth application process.\n\n\n\n\nKey responsibilities:\n\n\n* Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email.\n\n* Use customer relationship management software (CRM) to manage customer interactions and track customer information, orders, and schedules.\n\n* Perform data entry tasks to accurately and efficiently enter and update customer information, orders, and schedules.\n\n* Collaborate with other team members to provide a seamless and efficient customer service experience.\n\n* Serve as the primary point of contact for patients contacting us via phone, providing assistance and support with compassion and professionalism.\n\n* Guide patients through the process of scheduling appointments, accessing their accounts, and navigating our telehealth platform\n\n\n\n\nRequirements:\n\n\n* At least 1 year of customer service experience is required.\n\n* Must be comfortable in a telephonic support position that requires dynamic communication and soft skills that lend to patience, empathy, active listening and the ability to clearly articulate solutions to their problems.\n\n* The ability to handle difficult situations and complaints with tact and professionalism.\n\n* Proficiency in using phone and computer systems for customer interactions.\n\n* A positive attitude and a commitment to providing excellent customer service.\n\n* Private work environment due to HIPAA regulations.\n\n* Previous experience in healthcare and/or startup companies is a plus!\n\n* Must have a flexible schedule to accommodate business needs - shifts will be confirmed after training is complete (no more than 4 weeks beyond your start date.) Work schedules will be consistent hours (vs. rotating schedules.) Additional details will be discussed at the time of an interview.\n\n\n\n\nCompensation:\n\n$21.63 per hour \n\nCompany Offers:\n\n\n* Platinum PPO Healthcare + Vision & Dental (Henry covers 99% for employee and 50% for their qualified dependents).\n\n* 401k with matching contributions beginning your first day.\n\n* Unlimited PTO.\n\n* Full remote position with occasional travel.\n\n* Impactful rewarding work as part of a fast-growing brand helping thousands of people every day.\n\n\n\n\nPlease note that Henry Meds cannot provide sponsorship at this time. Applicants must be legally able to work in the US without sponsorship. \n\nEqual Opportunity Statement:\n\nHenry Meds is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile and Mobile jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSpringfield, Missouri, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview:\n\nVarsity Tutors, a Nerdy company, is looking for Senior Retention Specialists based in the USA to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need!\n\nSenior Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a temp-to-hire (paid training), remote position focused on retaining existing customers during high-level escalations. Senior Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients.\n\nLocation: Fully Remote - Based in the USA\n\nAbout Nerdy:\n\nNerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. \n\nQualifications:\n\n\n* 3+ years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone.\n\n* Education, teaching, or tutoring experience is preferred, but not required\n\n* High empathy and emotional intelligence, with the ability to understand families' educational needs and make product/service recommendations\n\n* Strong problem solving skills and ability to adapt quickly in a fast-paced environment\n\n* Conflict management skills and the ability to use high level judgment when managing customer defects\n\n* Ability to remain calm and professional in stressful situations.\n\n* Excellent verbal and written communication skills\n\n* Ability to work independently and multi-task\n\n* Network requirements: High-speed Internet access (50 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet\n\n* Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.\n\n\n\n\nResponsibilities: \n\n\n* Conduct and effectively manage high-volume of inbound phone calls to support current customers\n\n* Deflect cancellation requests with a solutions oriented approach that instills confidence in the product \n\n* Full ownership of existing customers that are at risk of canceling services\n\n* Address complaints with the goal of increasing satisfaction and securing renewals or saves.\n\n* Achieve client onboarding, retention, and engagement targets set by management\n\n* Assess and understand the needs of our clients to be able to make recommendations for educational products and services\n\n* Assist in client service and build strong relations with our students and families\n\n* Manage client records to ensure proper follow-up\n\n* Communicate effectively with internal team and external customers\n\n* De-escalate and handle challenging situations on a regular basis\n\n* Actively implement coaching and feedback in pursuit of providing customers with a high quality experience\n\n\n\n\nVarsity Tutors Leadership Principles\n\nRelentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot\nPay/Benefits: \n\n$40,000 base salary\n\nMonthly variable compensation based on achieving targets (plus unlimited bonus potential)\n\nFull-time positions (evenings and weekends required) also include a comprehensive benefits package (health insurance, 401k matching plan, PTO, and free access to tutoring and our online educational resources).\n\nFully Remote Position\n\nA once-in-a-lifetime opportunity to help transform how the world learns!\n\nA fast-paced, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile, Senior, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVirginia Beach, Virginia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview:\n\nVarsity Tutors, a Nerdy company, is looking for Senior Retention Specialists based in the USA to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need!\n\nSenior Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a temp-to-hire (paid training), remote position focused on retaining existing customers during high-level escalations. Senior Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients.\n\nLocation: Fully Remote - Based in the USA\n\nAbout Nerdy:\n\nNerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. \n\nQualifications:\n\n\n* 3+ years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone.\n\n* Education, teaching, or tutoring experience is preferred, but not required\n\n* High empathy and emotional intelligence, with the ability to understand families' educational needs and make product/service recommendations\n\n* Strong problem solving skills and ability to adapt quickly in a fast-paced environment\n\n* Conflict management skills and the ability to use high level judgment when managing customer defects\n\n* Ability to remain calm and professional in stressful situations.\n\n* Excellent verbal and written communication skills\n\n* Ability to work independently and multi-task\n\n* Network requirements: High-speed Internet access (50 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet\n\n* Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.\n\n\n\n\nResponsibilities: \n\n\n* Conduct and effectively manage high-volume of inbound phone calls to support current customers\n\n* Deflect cancellation requests with a solutions oriented approach that instills confidence in the product \n\n* Full ownership of existing customers that are at risk of canceling services\n\n* Address complaints with the goal of increasing satisfaction and securing renewals or saves.\n\n* Achieve client onboarding, retention, and engagement targets set by management\n\n* Assess and understand the needs of our clients to be able to make recommendations for educational products and services\n\n* Assist in client service and build strong relations with our students and families\n\n* Manage client records to ensure proper follow-up\n\n* Communicate effectively with internal team and external customers\n\n* De-escalate and handle challenging situations on a regular basis\n\n* Actively implement coaching and feedback in pursuit of providing customers with a high quality experience\n\n\n\n\nVarsity Tutors Leadership Principles\n\nRelentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot\nPay/Benefits: $18/hr to start with the opportunity to be promoted to a full-time position based on performance, which offers:\n\n$40,000 base salary\n\n$6,000 variable compensation target (plus unlimited bonus potential)\n\nEquity (Restricted Stock Units) in the company.\n\nFull-time positions (evenings and weekends required) also include a comprehensive benefits package (health insurance, 401k matching plan, PTO, and free access to tutoring and our online educational resources).\n\nFully Remote Position\n\nA once-in-a-lifetime opportunity to help transform how the world learns!\n\nA fast-paced, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile, Senior, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBaltimore, Maryland, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview:\n\nVarsity Tutors, a Nerdy company, is looking for Senior Retention Specialists based in the USA to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need!\n\nSenior Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a temp-to-hire (paid training), remote position focused on retaining existing customers during high-level escalations. Senior Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients.\n\nLocation: Fully Remote - Based in the USA\n\nAbout Nerdy:\n\nNerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. \n\nQualifications:\n\n\n* 3+ years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone.\n\n* Education, teaching, or tutoring experience is preferred, but not required\n\n* High empathy and emotional intelligence, with the ability to understand families' educational needs and make product/service recommendations\n\n* Strong problem solving skills and ability to adapt quickly in a fast-paced environment\n\n* Conflict management skills and the ability to use high level judgment when managing customer defects\n\n* Ability to remain calm and professional in stressful situations.\n\n* Excellent verbal and written communication skills\n\n* Ability to work independently and multi-task\n\n* Network requirements: High-speed Internet access (50 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet\n\n* Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.\n\n\n\n\nResponsibilities: \n\n\n* Conduct and effectively manage high-volume of inbound phone calls to support current customers\n\n* Deflect cancellation requests with a solutions oriented approach that instills confidence in the product \n\n* Full ownership of existing customers that are at risk of canceling services\n\n* Address complaints with the goal of increasing satisfaction and securing renewals or saves.\n\n* Achieve client onboarding, retention, and engagement targets set by management\n\n* Assess and understand the needs of our clients to be able to make recommendations for educational products and services\n\n* Assist in client service and build strong relations with our students and families\n\n* Manage client records to ensure proper follow-up\n\n* Communicate effectively with internal team and external customers\n\n* De-escalate and handle challenging situations on a regular basis\n\n* Actively implement coaching and feedback in pursuit of providing customers with a high quality experience\n\n\n\n\nVarsity Tutors Leadership Principles\n\nRelentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot\nPay/Benefits: $18/hr to start with the opportunity to be promoted to a full-time position based on performance, which offers:\n\n$40,000 base salary\n\n$6,000 variable compensation target (plus unlimited bonus potential)\n\nEquity (Restricted Stock Units) in the company.\n\nFull-time positions (evenings and weekends required) also include a comprehensive benefits package (health insurance, 401k matching plan, PTO, and free access to tutoring and our online educational resources).\n\nFully Remote Position\n\nA once-in-a-lifetime opportunity to help transform how the world learns!\n\nA fast-paced, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile, Senior, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDetroit, Michigan, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview:\n\nVarsity Tutors, a Nerdy company, is looking for Senior Retention Specialists based in the USA to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need!\n\nSenior Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a temp-to-hire (paid training), remote position focused on retaining existing customers during high-level escalations. Senior Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients.\n\nLocation: Fully Remote - Based in the USA\n\nAbout Nerdy:\n\nNerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. \n\nQualifications:\n\n\n* 3+ years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone.\n\n* Education, teaching, or tutoring experience is preferred, but not required\n\n* High empathy and emotional intelligence, with the ability to understand families' educational needs and make product/service recommendations\n\n* Strong problem solving skills and ability to adapt quickly in a fast-paced environment\n\n* Conflict management skills and the ability to use high level judgment when managing customer defects\n\n* Ability to remain calm and professional in stressful situations.\n\n* Excellent verbal and written communication skills\n\n* Ability to work independently and multi-task\n\n* Network requirements: High-speed Internet access (50 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet\n\n* Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.\n\n\n\n\nResponsibilities: \n\n\n* Conduct and effectively manage high-volume of inbound phone calls to support current customers\n\n* Deflect cancellation requests with a solutions oriented approach that instills confidence in the product \n\n* Full ownership of existing customers that are at risk of canceling services\n\n* Address complaints with the goal of increasing satisfaction and securing renewals or saves.\n\n* Achieve client onboarding, retention, and engagement targets set by management\n\n* Assess and understand the needs of our clients to be able to make recommendations for educational products and services\n\n* Assist in client service and build strong relations with our students and families\n\n* Manage client records to ensure proper follow-up\n\n* Communicate effectively with internal team and external customers\n\n* De-escalate and handle challenging situations on a regular basis\n\n* Actively implement coaching and feedback in pursuit of providing customers with a high quality experience\n\n\n\n\nVarsity Tutors Leadership Principles\n\nRelentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot\nPay/Benefits: $18/hr to start with the opportunity to be promoted to a full-time position based on performance, which offers:\n\n$40,000 base salary\n\n$6,000 variable compensation target (plus unlimited bonus potential)\n\nEquity (Restricted Stock Units) in the company.\n\nFull-time positions (evenings and weekends required) also include a comprehensive benefits package (health insurance, 401k matching plan, PTO, and free access to tutoring and our online educational resources).\n\nFully Remote Position\n\nA once-in-a-lifetime opportunity to help transform how the world learns!\n\nA fast-paced, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile, Senior, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nOverview:\n\nVarsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Chile to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need!\n\nSenior Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a full time, remote position focused on retaining existing customers during high-level escalations. Senior Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients.\n\nLocation: Fully Remote - Based in Chile\n\nAbout Nerdy:\n\nNerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. \n\nQualifications:\n\n\n* Fluent in English\n\n* 3+ years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone.\n\n* Education, teaching, or tutoring experience is preferred, but not required\n\n* High empathy and emotional intelligence, with the ability to understand families' educational needs and make product/service recommendations\n\n* Strong problem solving skills and ability to adapt quickly in a fast-paced environment\n\n* Conflict management skills and the ability to use high level judgment when managing customer defects\n\n* Ability to remain calm and professional in stressful situations.\n\n* Excellent verbal and written communication skills\n\n* Ability to work independently and multi-task\n\n* Equipment requirements: Required: PC or Mac with 8 GB of RAM.\n\n* Network requirements: High-speed Internet access (50 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet\n\n* Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.\n\n\n\n\nResponsibilities: \n\n\n* Conduct and effectively manage high-volume of inbound phone calls to support current customers\n\n* Deflect cancellation requests with a solutions oriented approach that instills confidence in the product \n\n* Full ownership of existing customers that are at risk of canceling services\n\n* Address complaints with the goal of increasing satisfaction and securing renewals or saves.\n\n* Achieve client onboarding, retention, and engagement targets set by management\n\n* Assess and understand the needs of our clients to be able to make recommendations for educational products and services\n\n* Assist in client service and build strong relations with our students and families\n\n* Manage client records to ensure proper follow-up\n\n* Communicate effectively with internal team and external customers\n\n* De-escalate and handle challenging situations on a regular basis\n\n* Actively implement coaching and feedback in pursuit of providing customers with a high quality experience\n\n\n\n\nVarsity Tutors Leadership Principles\n\nRelentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot\n\nBenefits:\n\n\n* Competitive Hourly Rate ($12/hr USD)\n\n* Full-Time Position (40 hours per week, evenings and weekends required)\n\n* Fully Remote Position\n\n* A once-in-a-lifetime opportunity to help transform how the world learns!\n\n* A fast-paced, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile, Senior, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nValparaíso, Valparaíso, Chile
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLocation: Toronto, Canada; (Remote from Toronto)\n\nThe Role\n\nTuneIn, a leading provider of audio streaming services, is seeking an experienced Senior Security Engineer to join our CloudOps team. The CloudOps team plays a pivotal role in the management of production tools such as AWS, CloudFlare, and GitHub self-hosted runners. This role will be instrumental in future projects to improve vulnerability management, harden our attack surface, and enhance the overall security of our infrastructure. In addition to supporting our security and cloud infrastructure, this role helps ensure a seamless and secure working environment for remote and in-office work. From diagnosing and resolving IT incidents to configuring and monitoring our security systems, our team is committed to providing comprehensive support to all employees.\n\nJoin our dynamic team at TuneIn and play a crucial role in shaping our production infrastructure while ensuring the security and productivity of our workforce. If you're a proactive problem solver with a passion for technology and a dedication to customer satisfaction, we encourage you to apply.\n\nScope of Work:\n\nTHIS ROLE WILL FOCUS ON THE FOLLOWING BUT IS NOT LIMITED TO\n\n\n* Take the lead on larger projects around security and SaaS services such as AWS infrastructure, CloudFlare management, GitHub self-hosted runners, and VPN\n\n* Own the overall security of the production environment for TuneIn\n\n* Migrate AWS resources to IaC\n\n* Configure and monitor security systems - internal tooling and SaaS services\n\n* Diagnose and resolve security incidents and requests, while creating helpful documentation\n\n* Configure the mobile device management platform to improve security and end-user experience\n\n* Administrate services such as CrowdStrike, CloudFlare, GitHub, TwinGate, AWS\n\n* Contribute to onboarding and offboarding employees via streamlining/automating processes to improve the security posture\n\n\n\n\nQualifications:\n\n\n* 5+ years of experience with Security & Cloud Infrastructure\n\n* Experience with in-use tools: CrowdStrike, GitHub, and/or Terraform\n\n* Cloud Infra experience (AWS or Azure or Google)\n\n* Hands-on experience with a scripting language\n\n* Certifications: CompTIA Cloud+, CCSP, and/or AWS Certified Security preferred\n\n* Knowledge of Kubernetes is nice to have \n\n\n\n\nWhat We Are Looking For:\n\n\n* Troubleshoots issues and wants to know the why, not just how\n\n* Understands/values timeliness and completeness for projects\n\n* Expert at deployment and management of various security tool staples: attack surface monitoring, vulnerability scanning, secrets scanning, endpoint protection, etc.\n\n* Experience with AWS or other public cloud vendor(s)\n\n* Able to triage security incidents: monitors observability tools, investigates issues, remediates when possible, and escalates to appropriate teams to resolve as needed\n\n* Familiar with Corp IT staples such as: vendor managed email, productivity tools, file sharing, Apple DEP, SSO, SCIM provisioning, public cloud computing, and office networking\n\n* Ability to administrate Okta or other corp identity management platform(s)\n\n* Comfortable handling the standard finance processes of asset management and expense reporting \n\n* Keeps cool under the pressure of deadlines and high-stress situations\n\n* Works well independently with little supervision\n\n* Work well with others outside of team boundaries\n\n* Relishes the opportunity to research, learn, and use new technologies\n\n* Approachability and a stellar customer service mentality\n\n* Strong verbal and written communication skills\n\n* A strong sense of ownership of the projects you handle\n\n\n\n\nBehaviors:\n\n\n* Excel in communication of all forms; as adept a listener as a speaker!\n\n* Develop and maintain strong working relationships inside and outside of your team \n\n* Think, plan, and manage strategically, balancing technology and business demands, without losing sight of the essential tactical details\n\n* Creatively problem solve and see your solutions through to successful implementation\n\n* Embrace change and are highly adaptable\n\n* Take pride in your work and share your knowledge with others \n\n* Embody TuneIn’s values\n\n\n\n#LI-LV1\n#LI-Remote\n\nOur Benefits:\n\n\n* Medical benefits\n\n* Paid parental leave \n\n* Flexible PTO policy and 12 paid holidays (2024)\n\n* Wellness stipend\n\n* Technology stipend\n\n* Individual training and educational spending\n\n* WFH one-time bonus \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, Cloud, Mobile, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Us:\n\n\nEndpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Wakefield, Massachusetts with offices across the United States, Europe, and Asia. Endpoint is a subsidiary of Fortrea Holdings, Inc.\n\n\nPosition Overview:\n\n\nThe Production Support Analyst (PSA) is the primary contact for end users of endpoint Interactive Response Technology (IRT) systems. The person in this role will make independent decisions. The role requires interaction with internal study teams and external customers.\n\n\n*This role can be based remotely with the working hours of 9am-5pm UK\n\n\n\nResponsibilities: \n* Provide excellent customer service to end users of endpoint IRT systems.\n* Triage and respond to incoming queries (phone/email), ensuring that all requests are addressed in an appropriate timeframe.\n* Troubleshoot technical and non-technical issues using documentation, system configuration, and other resources\n* Document all incoming queries in endpoint’s ticketing system.\n* Escalate to internal teams when issues cannot be resolved within the support team.\n* Review data change requests for clarity, completeness and impact.\n* Collaborate with Client Services and Customers as needed to ensure database updates are made in the spirit of the original request.\n* Make minor modifications and execute existing SQL Data Scripts for viewing project data and system configuration\n* Participates in conference calls and/or meetings with internal and external teams as needed.\n* Organize own workspace and deadlines to ensure timely completion of tasks.\n* Provide guidance and mentoring to associate PSAs.\n* Create and submit training and knowledgebase for review by senior or lead PSA.\n* Demonstrate appropriate decision-making and strong IRT trouble-shooting skills\n* Verify data changes by using SQL scripts and ensure database updates are made in the spirit of the original request.\n* This position requires weekend and holiday coverage.\n* Perform other duties as required.\n\n\n\nEducation:\n* BA/BS Degree in related field or appropriate experience\n\n\n\nExperience:\n* 2-4 years’ experience in a user-facing role, with an emphasis on providing trouble-shooting assistance and technical support via the phone & email\n* Ideal candidates should be adept communicators, able to provide guidance to non-technical users and ask questions that accurately and efficiently determine the customer’s need.\n* A proven ability to understand technical concepts and learn very quickly, including experience with SQL databases.\n* Some experience in the life science industry preferred.\n* High-level of attention to detail with excellent organizational skills and ability to multi-task.\n* Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.\n* Previous experience working in a fast-paced, support-oriented environment.\n* Prior experience working with voice (IVR) web (IWR) and mobile (IMR) platforms is ideal.\n* Ability to troubleshoot to determine the source of a customer issue using provided reference sources, data and other tools.\n\n\n\nSkills:\n* Strong attention to detail\n* Excellent organizational and time management skills\n* Excellent verbal and written communication skills\n* Technical aptitude\n* Adaptability/flexibility in a changeable, fast-paced environment\n* Ability to learn and apply new skills quickly\n* Critical thinking\n\n\n\n\n\n#LI-MT #LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile and Senior jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote UK
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Job Description\n\nAs a Virtual Assistant here at Intelligent Technical Solutions, your mission is to provide exceptional administrative support, streamline processes, and foster effective communication, enabling our Director of Projects and Design Desk Manager to excel in their roles and drive project success.\nJob Responsibilities\n\n\nStreamlined Administrative Processes: Implement efficient workflows, reducing processing time and enhancing productivity.\n\nEffective Communication and Collaboration: Facilitate seamless information flow and coordination among stakeholders, ensuring enhanced collaboration and timely decision-making.\n\nHigh-Quality Administrative Support: Deliver exceptional support, contributing to the effectiveness and productivity of our project leadership team.\n\n\n\nJob Qualifications\n\n \n\n\nProven experience in administrative support roles, with a focus on process optimization and efficiency.\n\nStrong communication skills to effectively interact with stakeholders and foster collaboration.\n\nAttention to detail and exceptional organizational abilities to handle multiple tasks and deadlines.\n\nProficiency in virtual collaboration tools and technology-driven solutions.\n\nAbility to adapt quickly to changing priorities and work effectively in a dynamic environment.\n\nResponsibilities include coordinating schedules, managing correspondence, organizing documents, and providing proactive administrative support.\n\n\n\n\n \nJob Requirements\n\n\n* A home office set up that meets the following:\n\n\n* A working computer (minimum 8gb RAM), i5, Windows10, MacOS BigSur 11\n\n* Stable internet connection (at least 5mbps download and upload)\n\n* HD webcam/camera\n\n* A quality headset with noise cancellation feature for meetings\n\n* A mobile phone that has the capacity to install the Microsoft Authentication app\n\n\n\n\n\n* A very strong cultural fit the ITS way (Our core values will be discussed during the interview).\n\n* Able to work full time 40 hours a week - 8AM to 5PM Pacific Standard Time (PST) from Monday to Friday\n\n* Able to pass our online behavior and cognitive assessments.\n\n* Able to provide NBI Clearance (eventually)\n\n\n\nCompensation:\n\nPay rates start at $4.00/hr upto $5.00/hr and vary by experience and location.\nBenefits\n\n\n* Paid US Holiday\n\n* Night Shift Bonus\n\n* Paid Time Off (15 Vacation Days per year)\n\n* Comprehensive Health Plans / HMO (Employee & Dependent/s)\n\n* Life and Accident Insurance\n\n* Accident and Disability Coverage\n\n* Company-paid training and certification\n\n* Health & Wellness Program\n\n* Dental & Vision\n\n* Salary Advancement\n\n\n\n\n \n\nYou have the option to speed up your application process by either participating in a pre-recorded video interview below or by directly submitting your application through the provided form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible.:\n\nComplete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, macOS and Mobile jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Us:\n\nCityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.\n\nOur mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.\n\nIn close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.\n\nOver the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. \n\nOur work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.\n\nOur Values:\n\n\nAim for Understanding\n\nBe All In\n\nBring Your Whole Self\n\nLean Into Discomfort\n\nPut Members First\n\n\n\n\nAbout our Team: \n\nWe employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day. \n\nAbout the Role:\n\nThe Intern of Market Operations will lead operational initiatives across Cityblock’s growing Mobile Integrated Care (MIC) team. You will report to the Director of Market Operations and will work closely with a team of clinical and operational leaders to build and optimize our processes.\n\nMobile Integrated Care (MIC) is a team that provides essential urgent and acute care services to support our members and their health outcomes. We currently offer three primary services:\n\n\n* Virtual Urgent Care: Video and telephone visits for urgent clinical needs, delivered by Advanced Practice Providers (NPs/PAs)\n\n* ED at Home: In-person/video hybrid visits for urgent clinical needs, delivered by a team of allied health professionals (typically Paramedic trained) who are deployed to our members’ homes with the virtual support of an Emergency Medicine Provider\n\n* EMT-assisted provider visits: A scheduled clinical visit that pairs a virtual provider with an in-person allied health professional (typically EMT trained), allowing our members to see a provider via video call wherever they feel most comfortable\n\n\n\n\nYou will wear many hats and assume major responsibilities within high visibility projects related to building, monitoring and improving MIC’s core operations as we scale rapidly within our markets and evaluate opportunities to improve our processes. You will partner closely with others on the MIC team, including our clinical leaders, to ensure that infrastructure is in place to support our clinical team’s work to serve Cityblock’s members.\n\nThe ideal candidate learns quickly, takes initiative, and can work collaboratively with all team members. You love to build and test new processes and workflows, and are ready to roll up your sleeves and dig into the details to make sure they land. If you draw insights from data, like solving hard problems, have experience serving on teams to deliver high impact projects and initiatives, are excited about joining an organization that will drive significant change in the healthcare industry, and are an amazing teammate, then we want to hear from you!\n\nResponsibilities:\n\n\n* Act like an strong individual contributor; constantly and proactively interrogate our operations to identify opportunities for performance improvement with guidance and mentorship from the MIC market ops managers and clinical directors\n\n* Build and analyze data dashboards to monitor and report on performance\n\n* Design, build, and execute the launch of new processes to drive performance improvement including clinical handoffs design, member engagement and experience strategies, provider visit flow, and other initiatives\n\n* Bring analytic rigor to problem solving, always aiming to quantify the magnitude of problems\n\n* Bring curiosity to problem solving by identifying key information required, tracking down the information, investigating the information, and synthesizing findings\n\n* Collaborate with MIC team leadership, frontline clinicians, and cross-functional partners\n\n* Successfully ship new workflows (including training the team and relevant stakeholders) with clear metrics to track the workflows’ success and iterate as needed\n\n* Clearly document all policies and procedures to ensure team adherence to compliance requirements and digestible references for team use\n\n* Lead pilots of market-level initiatives, distill learnings, and scale those initiatives across our national operations\n\n* Serve as project contributor for longer term initiatives\n\n\n\n\nRequirements for the Role:\n\n\n* This role is for MBA candidates with a healthcare background to intern at during their summer between their 1st and 2nd years.\n\n* Comfort with executing complex, cross-functional projects with many stakeholders and an emphasis on change management.\n\n* Strong “build” capabilities - able to define and scope problem statements, create clarity in the face of ambiguous situations, build strong processes to execute on solutions, and operationalize through robust implementation and change management\n\n* Love for data, and an ability to quickly translate business questions into meaningful analyses with easy to understand outputs and visualizations (using tools like Excel, Tableau, Looker, etc.).\n\n* Comfort with quarterly initiative planning including structuring and managing a roadmap.\n\n* Detail orientation and a process-oriented mindset.\n\n* Strong interpersonal skills and judgment. Ability to maintain excellent working relationships across departments, understanding the need to bring in key team members at the appropriate time during the implementation life cycle.\n\n* Has exceptional verbal and written communications skills.\n\n* Experience building clinical workflows and/or healthcare process improvement.\n\n* Interest and comfort working within a fast-moving, ambiguous, ever-evolving startup environment\n\n\n\n\nWhat We’d Like From You:\n\n\nA resume and/or LinkedIn profile\n\n\n\n\n \n\nCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.\n\n-\n\nWe do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means. \n\nWe take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for sick leave. The expected salary range for this position is $35.04 to $43.75. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile and Mobile jobs that are similar:\n\n
$50,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nGreen Thumb owns and operates RISE Dispensaries, a fast-growing national cannabis retailer that promotes social conscience, community impact and well-being through the power of cannabis. Since opening its doors in 2015, RISE has grown its national footprint to 80+ retail locations and serves millions of patients and customers each year, offering a wide variety of products and award-winning brands. RISE Dispensaries lead innovative access to cannabis by offering home delivery, virtual pharmacist consultations, mobile pre-ordering and the first consumption lounge east of the Mississippi at RISE Mundelein, Illinois. More information is available at risecannabis.com.\n\nThe Role \n\nGTI has opportunities for a Security Operations Center (SOC) Specialist. The Security Operations Specialist will be responsible for maintaining the safety and security of our operation, ensuring compliance with regulatory standards, and managing business continuity in cases of disruptions. The successful candidate will be expected to monitor and respond to security incidents, conduct investigations, develop and implement security programs, and communicate with internal and external partners as necessary. The ideal SOC Specialist is a process-driven individual that has a passion for analysis, problem-solving, communication, and collaboration. \n\nResponsibilities \n\n\nSOC Specialists provide proactive support to business operations and serve as triage specialists responding to all types of business disrupting events. Must display exceptional quality customer service and communication skills. \n\nAbility to handle both common and crisis situations calmly and efficiently. \n\nCentrally coordinate and support field response to all disruptions: security incidents, compliance issues, health & life safety events, site & infrastructure issues, and natural disasters. \n\nProactively monitor CCTV cameras and security systems to ensure safety, compliance, and business operations requirements. \n\nContinuously monitor the environment, analyze risk, and provide situational awareness to the organization. Performs risk assessments, team member escorts, emergency response and regular remote assessments to identify security and safety hazards and policy violations. \n\nCommunicates incidents to employees and executive leadership, using clear and concise written and verbal communications. \n\nMonitor alarm response for various types of alarms, escalating notifications as necessary and dispatching emergency response as necessary. \n\nProvide operational support, maintenance management, and ticket troubleshooting for all security related systems including CCTV, access control, alarms, safes, mobile tracking technologies. \n\nConduct routine alarm testing and remote audits. Update user credentials. Support remote programming and overrides. Maintain daily logs and prepares and provides reports as required. \n\nCoordinate all service calls for security related equipment through field response vendor network. \n\nExecute incident management protocols and facilitate case management processes for incidents. \n\nPartner with our Asset Protection Solutions team to define and implement processes and standard work for the security operations function, including security playbook development, emergency operation plans, and other business continuity plans. \n\nLiaise with local law enforcement and other first responders during incidents and provide incident notification during events. \n\nMaintain current and applicable training on systems in use in order to provide proper guidance to business operators; accurately maintain control of all equipment and credentials at the SOC. \n\nWork with leadership to identify process and quality improvements and productivity and cost reduction opportunities. \n\n\n\n\nQualifications \n\n\nHigh School Diploma or equivalent. College degree preferred. \n\n3 or more years of progressively responsible and relevant work experience; experience working in a Dispatch or Emergency Operations Center preferred. \n\nExperience using CCTV and alarm monitoring software in coordination with a communications center or Security Operations Center. \n\nDemonstrated knowledge of security systems for access control, CCTV systems, badging systems, alarm monitoring systems \n\nExperience or familiarity with corporate intelligence, military intelligence or government intelligence agencies desired but not needed. \n\nAbility to effectively communicate verbally or in writing in a clear and concise manner while in stressful situations. \n\nAbility to work nights/weekends; flexibility to work all shifts, and willing to assist the team with overtime when needed. \n\nComfortable working with ambiguity. \n\nAdapts and thrives in a demanding, fast-paced environment. \n\nOperates with a high level of professionalism and integrity, including dealing with confidential information. \n\nPossesses a high level of critical thinking. \n\nMust understand and comply with the rules, regulations, policies, and procedures of Green Thumb. \n\nAbility work 4 shifts a week for 10 hours each day.\n\n\n\n\nAdditional Requirements \n\n\nMust pass all required background checks \n\nMust be and remain compliant with all legal or company regulations for working in the industry \n\nMust possess valid driver’s license \n\nMust be a minimum of 21 years of age \n\nMust be approved by state badging agency to work in cannabis industry \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Mobile and Legal jobs that are similar:\n\n
$50,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMundelein, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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