\nWho We Are; What We Do; Where We’re Going\n\n\nMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.\n \nServing thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.\n \nWith employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. \n \nIf you think you would be the right person to join our team working towards this goal, we would love to hear from you! \n\n\nRole Summary\nWe are on the hunt for a talented Technical Lead, DevOps Engineer to join our ranks! This role is responsible for building and delivering the next generation of Digital Forensics products which help investigators get to truth while protecting the innocent.  \n\n\nYou will lead the team responsible for delivering our SaaS platform in a FedRAMP environment, starting with the build-out of the environment and systems, and continuing into high performance operations of the products within that environment.  \n\n\nThis role may evolve into a formal management role, depending upon the candidate.\n \nNOTE: Candidate must reside in The United States and hold US Citizenship.\n\n\n\nRole Responsibilities:\n* Understand FedRAMP requirements, and, in collaboration with product teams, vendors, and your own team, build out and maintain a compliant environment;\n* Contribute to effective partner relationships;\n* Receive handoffs of product from product teams, and then deploy and operate those products in the FedRAMP environment;\n* Responsible for SaaS performance (DORA metrics + uptime)\n* Responsible for team efficiency, identifying and advocating for improvements across process, tools, and architecture;\n* Work with stakeholders to manage the team’s roadmap;\n* Analyze requirements, break down tasks and estimate effort;\n* Take initiative, build strong teams and relationships, and communicate effectively;\n* Collaborate with product and support engineers to resolve issues, including in customer-facing calls;\n* Build DevOps automation to accomplish the team’s goals\n* Participate in code reviews;\n* Troubleshoot, debug and fix defects;\n* Communication across the team and throughout the organization from technical ICs to executives, to share knowledge and build consensus;\n* Provide informal and formal mentorship within and outside the team;\n* Travel: 5%.\n\n\n\nQualifications:\n* 3+ years of experience operating a SaaS in a leading technical role;\n* Influential leadership of colleagues;\n* Experience working through compliance initiatives (e.g. FedRAMP, SOC2, NIST 800-53);\n* 4+ years of experience writing software in a high-level language in a DevOps environment.  (Python, C#, etc.)\n* 4+ years of experience managing Linux systems and containers; \n* 2+ years of experience building and maintaining Kubernetes clusters;\n* Proficiency working with an Infrastructure-as-Code first mindset (Terraform, Cloud Formation/CDK, Kubernetes manifests, Helm charts); \n* Experience working with Cloud Providers (We use AWS!);\n* Proficiency in Linux shell scripting (create, debug, maintain, etc.);\n* Proficiency with networking design, protocols, and security;\n* Proficiency using Git based version control systems. \n* Experience writing and managing POA&Ms.\n\n\n\nNice To Have:\n* Experience building and maintaining CI/CD pipelines;  \n* Experience with alerting, observability, and telemetry (We use Prometheus/Grafana!); \n* Experience working in high security environments (including GovCloud);\n* Experience managing relational databases; \n* Experience generating effective and efficient project documentation;\n* Experience with Argo.\n\n\n\nCompensation & Benefits:\n* The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).\n\n\nCompensation Range:\n* MIN: $152,000 - MID: $190,000 - MAX: $228,000 USD\n\n\n\nMagnet Forensics is proud to offer Benefits such as:\n* Generous Time Off Policies;\n* Competitive Compensation;\n* Volunteer Opportunities;\n* Reward and Recognition Programs; \n* Employee Committees & Resource Groups;\n* Healthcare and Retirement Benefits. \n\n\n\n\n\n\nThe Most Important Thing\nWe’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:\nCARE – We care about each other and our mission to make a difference in the world.\nOWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.\nDEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.\nEVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.\n\n\nHere at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. \n \nMagnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.\n\n\nAll offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.\n\n\nUS Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Sales and Linux jobs that are similar:\n\n $55,000 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nAll roles at JumpCloud are Remote unless otherwise specified in the Job Description.\n\n\nAbout JumpCloud\nJumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.\n\n\n\n\nAbout the Role\n\n\nWe are looking for inspired technology professionals who love the challenge of working with partners to help them migrate customers from their Active Directory, Okta, and other identity management directories to the JumpCloud platform through a structured, efficient, outcome-based process while leveraging your expertise and all available JumpCloud resources. Partner Solutions Architects at JumpCloud will have the opportunity to work with a wide variety of partners on structured engagements to provide a strong trusted technical bridge, from the start of their implementation through to their continued expansion and use of JumpCloud. A Partner Solutions Architect will develop insight into partner operations and function at a high level to enhance the partner’s experience with JumpCloud.\n\n\n\n\n\nIn this position, you will: \n* Gain a deep understanding of your partner’s environment and technical business needs through detailed and thorough discovery sessions.\n* Help define applicable milestones for your partner’s intended use of JumpCloud.\n* Develop and articulate a clear vision and plan to achieve those milestones.\n* Partner with your CSM counterpart to proactively drive efficient adoption of the JumpCloud platform and progress towards usage targets and milestones for each partner you work with.\n* Confidently provide technical guidance to our partners and their customers through complex architectural conversations, from User Adoption strategy and Onboarding to custom SCIM integrations and beyond.\n* Perform systematic environment reviews with partners to ensure adherence to best practices and identify areas for improvement or expansion.\n* Work closely with larger partner organizations on long-term or ongoing engagements.\n* Communicate regularly with partners about their planned expansion, environment changes or updates as they relate to JumpCloud and potential use-cases.\n* Work hands-on in partner environments when applicable to execute migration or configuration tasks.\n* Escalate and reproduce issues in-house and respond in a timely manner.\n* Clearly and thoroughly notate partner interactions, goals and outcomes for your own reference and to share with internal stakeholders and peers.\n* Test new use-cases using in-house and industry tools, and document the outcomes for partners and in our internal knowledge repository.\n* Collaborate with peers, mentors, knowledge base authors, community forum leaders and other internal and external tools, to provide the most effective, world-class solutions for our partners, prospects, and their customers.\n* Assist with onboarding of new PS Team Members and share your SME-level knowledge internally and externally.\n* Consult, plan, and execute implementations of JumpCloud alongside other PS engagements and projects as-needed.\n* Provide regular feedback and stakeholder participation in process and tooling enhancements related to the delivery of Professional Services for our partners.\n\n\n\nWe’re looking for… someone who likes the challenge of ensuring the success and delight of partners and customers when using our software products who displays phenomenal abilities to demonstrate and articulate technical concepts in front of technical audiences.\n* A strong desire to see partners win and be successful at their jobs through the utilization of our Open Directory Platform software\n* 6 or more years experience in a prior SaaS, professional services, Directory administrator, or implementation role(s)\n* Minimum 1 year of experience in a prior technical JumpCloud role, or equivalent experience with the JumpCloud admin console\n* Prior experience performing IT work through a MSP or VAR organization\n* Deep technical expertise and a high aptitude in a customer-facing position\n* Project management, time management & planning skills\n* Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment\n* Strong oral and written communication skills \n* Possesses a logical approach to problem solving\n* Proven ability to understand/test/configure various integration and connectivity enhancing technologies in various environments\n* Willing to travel on-site to customer and partner locations if required\n\n\n\nPrevious work experience as an IT Admin or SysAdmin in a technical domain, or positioning a SaaS product to those audiences, and an advanced understanding of the following technologies is strongly preferred:\n* Administrating or supporting Medium-to-Large scale SMB environments & architecture\n* Microsoft 365 and AzureAD experience\n* Active Directory expertise, MCSA/MCSE, or prior AD administrative experience required\n* Apple MDM, AD Device Management, AzureAD Connect, and Intune\n* Okta administrative experience or certification preferred\n* Google Workspace administrative experience\n* AWS Experience & Skills desired (S3, Lambda, EC2, CloudWatch)\n* Device Management - Windows, macOS, iOS, Android and Linux Operating Systems\n* LDAP administration, troubleshooting, and maintenance experience\n* Networking & Authentication (RADIUS, LDAP, SSH, SMB/Samba)\n* In-depth knowledge of Single Sign-on, SCIM, JIT, OIDC and SAML\n* Scripting experience, PowerShell preferred\n* User onboarding and offboarding\n* Software systems setup and configuration experience\n* Bachelors degree desired\n\n\n\n\n\n\n#LI-MA\n\n\nWhere you’ll be working/Location:\nJumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.\n\n\nThis role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. \n\n\nLanguage: \nJumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.\n\n\nWhy JumpCloud?  \nIf you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  \n\n\nOne of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO\n\n\nPlease submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   \n\n\nJumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n\n\nScam Notice:\nPlease be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.\n\n\nAll communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"\n\n\n#LI-Remote #BI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Admin and Android jobs that are similar:\n\n $60,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAs a Staff Cloud Ops Engineer at Wrike, your primary strength lies in PostgreSQL, where you excel in designing, managing, and optimizing internal database systems. Your advanced skills extend to cloud and data center infrastructure, emphasizing security, containers, networking, monitoring, automation, and debugging. You proactively define tasks based on team objectives, guide others, and propose impactful infrastructure improvements.\n\nYou would have the opportunity to engage in high-end technical projects, including the implementation of Kafka, development of an internal database management system built on PostgreSQL, and collaboration on command and control systems within an international team. \n\nIn this role, you would join a core development team of 250+ engineers developing Wrike and become a part of the whole operations department which is exposed to various technologies and systems. Does this sound like you? If your answer is yes, we'd love to speak with you!\n\n\nMore about Your team\n\nWe have 14 folks in the SysOps Department, consisting of two teams distributed in Prague, Cyprus, and Tallinn. As a core team member of our team you will be:\n\n\n* Managing the Wrike product infrastructure with a focus on data infrastructure\n\n* Designing reliable solutions to ensure a product uptime SLA of 99.99%\n\n* Working with GCP and other providers in the IaC paradigm\n\n* Implementing and supporting new infrastructure services\n\n* Actively participating in incident response and management, including on-call duties\n\n* Developing and maintaining professional connections within and outside of the team\n\n* Driving end-to-end completion of significant projects, supported by senior team members\n\n\n\n\n\nTechnical Environment:\n\nWe run a Java based SaaS application in Kubernetes for a massive audience of over 20,000 organizations. Our data resides in more than 100 highly available PostgreSQL clusters across our production and pre-production environments. To ensure seamless data access, we've implemented robust data streaming pipelines. These pipelines empower our back-end and analytics teams to swiftly retrieve accurate data, contributing to the efficiency and success of our operations.\n\n\nKey technologies and tools include:\n\n\n* PostgreSQL as DB platform\n\n* Kafka and rabbitmq for messaging\n\n* Kubernetes and helm (Service-oriented architecture)\n\n* Nginx, HAproxy and Istio for load balancing\n\n* GCP, AWS and Cloudflare are our cloud providers\n\n* Puppet, Ansible and Terraform for defining everything as a code\n\n* Python to automate everything\n\n* Prometheus (VictoriaMetrics) and Zabbix for monitoring\n\n* Graylog, Logstash, Fluentd for logging\n\n* Jenkins and Gitlab-CI for building pipelines\n\n\n\n\n\nYou will achieve your best if you have\n\n\n* Advanced experience in designing, managing, and optimizing database management systems based on PostgreSQL\n\n* Advanced knowledge in at least two of the following areas, intermediate knowledge of the rest: Data networks, Security, Databases, Cloud providers, Process automation, Containerised application management\n\n* Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack\n\n* Sufficient scripting skills in Python/Bash or other scripting languages\n\n* Upper Intermediate English skills\n\n\n\n\n\nYou will stand out with\n\n\n* Advanced experience running Kubernetes platform\n\n* Advanced experience with any Cloud Provider management using IAC (AWS/GCP/Azure).\n\n* Strong understanding of Linux fundamentals: security principles, hardware, troubleshooting, etc.\n\n* Monitoring experience with Zabbix, Grafana or Prometheus\n\n* Advanced experience with any of System Configuration Management tools (Ansible/Puppet/Salt etc.)\n\n\n\n\n\nPerks of working with Wrike\n\n\n28 calendar days of paid vacation\n\nSick leave compensation\n\nLife insurance plan\n\nHealth insurance plan\n\nFitness plan (800 EUR/year)\n\nParental leave\n\n2 volunteer days\n\nFull-remote & On-demand access to Co-working space\n\nUtility allowance (30 EUR/month, subject to taxation)\n\n\n\n\nYour recruitment buddy will be Marketa Rezacova, IT Recruiter.\n\n\n#LI-MR1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Java, Cloud, Senior and Engineer jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTallinn, Harju, Estonia