Paytm is hiring a
Remote Operations Executive Associate Senior Associate Paytm
\nAbout Us: \nPaytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.\n \nAbout the team:\nRole description\nEntertainment team is responsible for the Paytm ticketing businesses of Movies, Events and Amusement Parks. You will be part of the movies operations team where you’ll be responsible for resolving cinema and customer issues through collaboration between various stakeholders. Your roles and responsibilities will include-\n\n\nWork On Backend panels of the team to ensure business continuity and Timely resolution to merchant and customer issues.\nDevelop a deep understanding of the product and its features in order to quickly provide a resolution to cinema issues.\nEnsure new cinemas are being onboarded accurately and on time.\nMaintain Movies and Event business backend panels\nWork along with Business Development team to get agreements and documents executed. \nCreating Catalogs and Deals for Campaign execution.\nCoordinating with KAMs/ Finance for Reconciliation and ensuring timely payouts to merchants.\nDefine processes to carry out operations smoothly and improve performance metrics by collaborating with all stakeholders involved.\nIdentify and troubleshoot problems of Merchants by collaborating with Product / Tech / Legal / CST teams; ensuring minimum downtime.\nIdentify and troubleshoot problems of customers by collaborating with Cinema / CST teams.\nWilling to work from office and open to working in shifts (days and nights)\n\n\nSkills and Qualifications\n\n\nBachelor's degree (BE / BTech preferred)\nAbility to quickly learn and understand new tools and topicsBe a team player and have a strong work ethic\nPrior Experience of working on MS Excel would be advantageous\nExcellent written and verbal communication skills\nAnalytical and problem solving abilities\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior, Excel and Backend jobs that are similar:\n\n
$35,000 — $77,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNoida, Uttar Pradesh
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