OneTrust is hiring a
Remote Collections Specialist
The Challenge \n\nAs a Collections Specialist, you'll be crucial in maximizing the recovery of past due receivables within the Finance organization. Reporting to the EMEA AR/Collections Manager, you'll manage a portfolio of customer accounts, using your communication skills to resolve delinquencies through calls and emails while providing excellent customer service. \nYour Mission \n\n\n* Manage Accounts: Oversee domestic and/or international accounts, following up on past due invoices, resolving disputes, and reconciling payments. \n\n* Resolve Issues: Quickly address invoice discrepancies and payment disputes, ensuring accurate records\n\n* Document & Follow-Up: Record all collection activities in the ERP system and ensure timely customer payments. \n\n* Communicate & Collaborate: Proactively identify payment issues and work with internal teams and customers to resolve them, escalating when necessary. \n\n* Maintain Contacts: Verify and update accounts payable contacts, using skip tracing as needed. \n\n* Review Performance: Participate in portfolio reviews with the AR Manager. \n\n* Professionalism: Maintain a positive, service-oriented attitude with all stakeholders. \n\n\n\nYou Are \n\n\n* A related Bachelor's Degree is preferred. \n\n* 3+ years in collections or a related field. \n\n* 2+ years in a B2B environment. \n\n* Strong attention to detail and time management skills. \n\n* Professional English communication, both verbal and written. \n\n* Ability to work well with teams and clients. \n\n\n\nExtra Awesome\n\n\n* Experience with Salesforce and ERP systems (Workday is a plus). \n\n* Knowledge of Jira Ticketing. \n\n* Fluency in German or other European language is a plus (other than English/Spanish). \n\n* Experience in SaaS is valued. \n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance and Non Tech jobs that are similar:\n\n
$45,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMadrid, Madrid, Spain
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