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Technical Support Engineerclosed
💰 $55k - $95k*
This job post is closed and the position is probably filled. Please do not apply. 🤖 Closed by robot after apply link errored w/ code 404 2 months ago
\nWe need extraordinary support engineers to join our team.\n\nThe right candidate will be comfortable providing deep technical support and interacting with customers on a day to day basis. You should have deep experience with relational databases and PostgreSQL, and have or be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first. Timescale is a remote-first organization; this is a full-time position and can be located anywhere in the world (excluding North America).\n\nResponsibilities\n\n\n* Create successful customers through outstanding responsiveness, consultative interactions, and follow-through. \n\n* Work in a dynamic startup and team, requiring the ability to shift focus quickly.\n\n* Help with all stages of customer journey, from pre-sales to long-term production deployments.\n\n* Continually improve, optimize, and evolve support systems and processes.\n\n* Be an enthusiastic and personable teammate, willing to jump in and help when you see a need.\n\n\n\n\nRequirements\n\n\n* Bachelor’s degree in computer science or equivalent experience.\n\n* PostgreSQL expert at scale: administration, data modeling, query optimization\n\n* Experience with Kubernetes preferred.\n\n* Experience as a technical support professional with external customers.\n\n* Strong aptitude to understand and learn new software products.\n\n* Know TimescaleDB! You should download and test it out before you apply.\n\n* Strong verbal and written English communication skills.\n\n\n\n\nBenefits\n\n\n* Remote-first culture\n\n* Stock options\n\n* Flexible PTO and family leave\n\n* Educational self-improvement benefits\n\n* Awesome coworkers\n\n\n\n\nTime series is everywhere, and Timescale is helping developers and companies make sense of it. \n\nBusinesses worldwide trust TimescaleDB for mission-critical applications from industries as varied as manufacturing, SaaS services, finance and crypto, utilities, gaming, telecom, ad tech, oil & gas, logistics, and the smart home. Applications built on TimescaleDB include IT and DevOps monitoring, IoT, complex sensing and monitoring systems, geospatial asset tracking, operational data warehousing, and financial risk management; via the edge, on-premise, and cloud deployments. \n\nThe Timescale team is backed by top tier investors, including Benchmark Capital, New Enterprise Associates, Icon Ventures, and Two Sigma Ventures. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on previous jobs related to Customer Support, Engineer jobs that are similar:\n\n $55,000 — $95,000/year\n
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# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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