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๐ค Closed by robot after apply link errored w/ code 404 9 months ago
\nWhat we are looking forโฆ\n\nAs a Customer Experience Agent, youโll support guests from the moment they inquire about one of our properties to the end of their stay. Additionally, youโll work closely with our field operators to maintain and deliver on property expectations. This person will have excellent communication, interpersonal and critical thinking skills in order to support our guests' inquiries. \n\nWhat youโll doโฆ\n\n\nTalk to escalated guests and troubleshoot guest issues.\n\nMake reservations for customers based on their various requirements and budgetary allowances.\n\nRespond to guest messages promptly and personally, adhering to our strict SLA with the goal of establishing an open, welcoming relationship.\n\nInteract with guests via phone, email, and text message.\n\nSupport field operation teams in maintaining a consistent guest experience.\n\nKeep relevant systems updated with customer information and property details.\n\nProvide knowledgeable and accurate information regarding AvantStay properties and policies.\n\nBuild and maintain positive relationships with field operators and local vendors.\n\nProvide the highest level of customer support to all current and future guests.\n\n\n\n\nWhat youโll bringโฆ\n\n\n1+ year in customer service and/or concierge experience required.\n\nStrong communication skills and close attention to detail.\n\nPositive, enthusiastic and passionate about providing great customer service to our guest..\n\nAbility to understand and convey both business issues and technical concepts.\n\nReliable, with a strong understanding of team dynamics.\n\n* Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines\n\n* Background in real estate and/or short-term rentals (preferred).\n\n\n\nCompensation for this position is $7 per hour. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales, Non Tech, Test, Finance, Senior, Engineer, Backend, Cloud, Developer, Analyst, Digital Nomad, Mobile, Software, Python, Junior and SaaS jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nManila, Manila, Philippines
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.