fuboTV is hiring a
Remote Chargeback Specialist
\nAbout fuboTV:\n\nfuboTV is the world’s only sports-focused live streaming TV service with top leagues and teams, plus popular shows, movies and news for the entire household. We have 100+ live TV channels, including the FOX, NBC, CBS, ABC and Disney broadcast catalogs, plus Showtime, AMC…and thousands of on-demand titles! fuboTV can be accessed on multiple platforms, including Web, Android, iOS, tvOS, Fire TV, Android TV, Roku, XBox, smart TV's and Chromecast.\n\nWe’re rapidly growing — in employees, subscribers and our content offerings. Which means we need your help taking us to the next level. \n\nfuboTV is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. We encourage everyone to apply.\n\nSummary:\n\nResponsible for analyzing, researching and processing incoming chargebacks through the billing platform.\n\n*THIS IS A FULLY REMOTE POSITION*\n\nJob Detail\n\n\nPerforms Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims.\n\nProvides evidence when merchants ‘request for information’ before it becomes a chargeback\n\nProvides in-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation\n\nEnsures adherence and deadlines are met for all claims \n\nAbility to escalate issues to supervisors \n\nThis is not a customer facing role, but will require a lot of cross team collaboration, analytical skills, and prior administrative experience\n\n\n\n\nWhat to Bring:\n\n\nStrong analytical skills and ability to work accurately with billing transactions \n\nClerical, technical, and administrative experience \n\nAbility to communicate effectively with all forms of communication in a professional manner (phone, chat, email)\n\nProficiency in Windows or macOS screenshot programs, office, and Adobe reader\n\nMust be able to work independently with minimal supervision\n\nPunctual, regular, and consistent attendance is required\n\nAbility to speak, read, and write professionally in English\n\nMust be flexible with working hours. Available to work all shifts including weekends, holidays and emergency shifts as required.\n\n\n\n\nPerks & Benefits:\n\n\nfuboTV provides a highly competitive compensation based on experience and market standards.\n\nRobust benefit package including Health/Dental/Vision coverage sponsored up to 100% for employees, 401k, Life Insurance, and commuter benefits\n\nFree Premium fuboTV Account\n\nHealth and Wellness initiatives\n\nUnlimited PTO days and regular company-wide activities.\n\nfuboTV's main Headquarters are located in Midtown Manhattan.\n\nfuboTV is an e-verified company\n\n\n\n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Android and Android jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States
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