\nCompany Description\n\nAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.\n\nBrief Overview:\n\nThe Principal Product Manager will work collaboratively with other leaders in Engineering, Design, Corporate Strategy, Finance, Marketing and Sales to help bring new products to market, from inception to delivery. You will have a key role in the design process, working with cross-functional teams of Designers, Software Engineers, and QA Engineers to build intuitive workflows, immersive experiences, and comprehensive integration tools. You will synthesize customer insight and market data, combine insights to create sustainable offerings, evaluate customer satisfaction, assess customer demand, understand relative costs, assist with pricing structures, and define KPIs to assess product performance. You see the big picture, while thriving in the details needed to drive day-to-day progress. You possess a thorough understanding of your end users, a passion for detail-oriented design, and a critical eye toward clear visuals and text.\n\nCore Responsibilities:\n\n\n* Be accountable for the success of a portfolio of commercial, in-market digital health products. \n\n* Communicate the state of a product line across teams, to align a wide set of internal stakeholders. \n\n* Mentor and coach junior product managers in product management best practices\n\n* Define, monitor and present success measures including but not limited to customer satisfaction, utilization, retention, performance, sales, and profitability. \n\n* Define product strategy and drive concepts from planning to implementation. \n\n* Document and maintain roadmap of offering enhancements and investments, preparing and presenting executive level investment proposals as needed to support your plan. \n\n* Document and prioritize requirements for upcoming product releases and launch activities. \n\n* Hands-on management of products throughout their lifecycle, from planning to launch, including collaborating directly with marketing, experience and visual design, analytics, engineering, and client-facing teams. \n\n* Conduct regular sessions with cross functional teams to drive results and delivery across sales, marketing, executive, legal, customer support, clinical and product/technology teams \n\n* Craft internal and external communications around related to product positioning  \n\n* Leverage project management best practices and tools to optimize communication, task tracking, risk mitigation, milestone coordination and reporting, with a goal of maintaining organization-wide alignment and transparency \n\n* Analyze, synthesize, and integrate the “Voice of the Customer” into our products, service delivery, mindset and culture \n\n\n\n\nQualifications:\n\n\n* 10+ years of experience in software product management\n\n* Direct experience leading the design, development and launch of consumer-facing, commercial applications\n\n* Experience providing products and services within B2B business relationships \n\n* Excellent written and verbal communication skills \n\n* Proven ability to influence cross-functional teams without formal authority \n\n* Desire to work in a fast-paced software environment (agile experience preferred), and an ability to execute against aggressive timelines \n\n* Ability to juggle multiple projects with varying degrees of priorities \n\n* High energy level, enthusiastic, and eager to do what is necessary to be successful \n\n* Bachelor’s degree in Business or related field, Master’s preferred\n\n\n\n\nAdditional information\n\nWorking at Amwell\n\nAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. \n\nOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.\n\nAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.\n\nAmwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!  Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.\n\n\n* Unlimited Personal Time Off (Vacation time)\n\n* 401K match\n\n* Competitive healthcare, dental and vision insurance plans\n\n* Paid Parental Leave (Maternity and Paternity leave)\n\n* Employee Stock Purchase Program\n\n* Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program\n\n* Free Subscription to the Calm App\n\n* Tuition Assistance Program\n\n* Pet Insurance\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer, Travel, Sales, Digital Nomad, Senior, Excel, Legal, Backend, Finance, Marketing, Accounting, Software, React, C, Golang, Engineer, SaaS, Growth, Python, Education, Design, iOS, Mobile, Junior, Ads, Math, HR, Analyst, Drupal and Microsoft jobs that are similar:\n\n $67,500 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States