Calm is hiring a
Remote Deal Desk Associate
\nWho We Are: \n\nAt Calm, we have a simple, albeit BIG mission: to make the world a happier and healthier place. Through our website, blog, and appโfilled with meditations, sleep stories, music, movement, and moreโweโre redefining what mental care looks like in 2022 and beyond. With over 100 million users worldwide, 100,000 new users daily, and our growing partnerships with major companies, weโre having a positive effect on more and more people each and every day. And while the heart of Calm is digital, we are growing and expanding offline with a variety of products and services to help deliver on our mission of health and happiness, the world over.\n\nWhat We Do:\n\nThe Calm Health Operations team is driven to make the world happier and healthier by creating leverage for the larger Calm Health organization. We act as trusted partners to the Sales, Marketing, Account Management, Product, Engineering, and People teams, leveraging data to drive continuous improvement and efficiency on all fronts. On the Ops team, we highly value collaboration, learning, and curiosity!\n\nWhat Youโll Do:\n\nAs a member of the Calm Health Operations team, you will directly contribute to optimizing the speed and efficiency of the Calm Health organization at Calm. You will support and own the Deal Desk function, managing sales data integrity, performing contract creation and reconciliation, and partnering with the Finance team to streamline invoicing operations. You will also act as a partner to the Sales team, ensuring that all deals are closed with speed, ease and accuracy. Top candidates will come from B2B backgrounds where they have seen rapid growth and scale, and have shown the ability to create order from ambiguity. This person will be able to work with a high degree of autonomy, and quickly identify errors and discrepancies between contracts and system-of-record data, answering appropriately to solve underlying issues. \n\n\nBe the primary point of contact for sales teams on quote and order form creation\n\nShepherd deals through the sales cycle & internal approval process while partnering with the appropriate cross-functional teams\n\nEnsure opportunities are properly created and tracked in Salesforce, auditing every closed/won opportunity and validating it with the signed contract\n\nAct as sales-facing subject matter expert on process, policy, and pricing-related matters\n\nPartner cross-functionally and serve as key liaison and escalation point for sales, account management, finance, and legal on all deal-related topics\n\nSupport our CPQ systems (Salesforce products/pricing and Ironclad)\n\nContribute to operational process improvements to increase the effectiveness of Deal Desk\n\nCreate and maintain detailed documentation for all Deal Desk processes\n\nManage any required sales contract amendments and addendums\n\nManage overall data quality/hygiene and ongoing processes to support data quality\n\nEffectively prioritize and manage additional ad-hoc requests and responsibilities\n\n\n\n\nWho You Are: \n\n\nKnowledge of quote-to-cash process \n\nBasic knowledge of revenue recognition\n\nIncredibly detail-oriented\n\nHighly analytical, solutions-focused\n\nVery quick learner and comfortable navigating ambiguity \n\nWorks well under pressure, with ruthless prioritization and timely and transparent communication\n\nExcellent problem-solving skills\n\nAbility to navigate complex cross-functional situations\n\nExperience with leading sales tools including, but not limited to, SFDC, CPQ, Docusign and Ironclad\n\nCan operate with a high degree of autonomy\n\nOrder management experience\n\n\n\n\nNice-to-Haves: \n\n\nFinance, Consulting, or Investment Banking experience\n\nFamiliarity with with Confluence, Jira, and Asana for documentation and work-planning\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Backend, Amazon, SaaS, Engineer, Software, Marketing, Sales, Education, Developer, Senior, Digital Nomad, Architect, Drupal, iOS, Mobile, Junior, Excel, Legal, Developer, Travel, Analyst, Accounting, Salesforce, API, Linux, Teaching, Video, React, Microsoft, JavaScript, DevOps, Medical, Database Admin, NoSQL and Finance jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n