\nJOIN THE WORLD LEADER IN PROACTIVE HEALTHCARE \nAmericans are demanding a better way to take control of how they feel and how long they’ll live. \n\n\nOver the next decade over one trillion dollars will flow from traditional sick-care to proactive health programs. As the largest longevity medicine program in the world, Lifeforce is accelerating the shift towards more personalized, effective, and empowering healthcare.\n\n\nFounded in collaboration with clinical and scientific leaders from Cleveland Clinic, Mass General Hospital, and Harvard Medical School, Lifeforce combines everything needed to safely track and optimize how your body is functioning now and in the decades ahead. Comprehensive diagnostics, hands-on clinical experts, certified health coaches, and customized supplement, pharmaceuticals, and lifestyle protocols - all accessed from your home at the price of a gym membership. \n\n\nAfter growing rapidly since launch in 2022, we are now ready to partner with innovative employers who want to bring evidence-based proactive health to their teams. \n\n\nAs the Head of Employer Partnerships, you will be at the forefront of driving Lifeforce’s growth in the employer benefits space. In this role, you’ll lead the development and execution of our employer-focused strategy, forging strong relationships with businesses to integrate Lifeforce’s health optimization solutions into their employee benefits programs.\n\n\nThis position combines strategic leadership with a hands-on approach to business development, relationship management, and advocacy for Lifeforce’s mission. You will collaborate with internal teams and external stakeholders to deliver tailored solutions that improve employee well-being and support organizational goals.\n\n\n\nResponsibilities \n* Design and implement a forward-thinking strategy to grow and manage employer partnerships, positioning Lifeforce as a leader in employee wellness and health optimization.\n* Analyze industry trends and employer needs to enhance Lifeforce’s offerings and stay ahead of the market.\n* Collaborate with marketing, product, and clinical teams to align initiatives with Lifeforce’s mission and ensure seamless delivery of solutions to employer clients.\n* Business Development & Relationship Management: Build and maintain a pipeline of employer prospects, as well as relationships with benefits consultants and brokers, establishing Lifeforce as a trusted partner for employee health and wellness.\n* Lead the consultative sales process with HR leaders, benefits administrators, and executives to deliver personalized, value-driven presentations.\n* Negotiate and finalize partnership agreements, ensuring alignment with both employer goals and Lifeforce’s objectives.\n* Serve as the main point of contact for employer and broker partners, fostering long-term relationships and ensuring satisfaction and retention.\n* Employer Engagement Advocacy: Represent Lifeforce as a thought leader in the employer benefits space, participating in industry conferences, webinars, and networking events.\n* Collect and share insights from employer feedback to inform continuous improvement and innovation in Lifeforce’s offerings.\n* Advocate for Lifeforce’s role in enhancing workplace well-being and productivity through health optimization solutions.\n* Cross-functional Collaboration: Work closely with Lifeforce’s product, clinical, and member experience teams to ensure seamless implementation and delivery of employer programs.\n* Provide strategic input into marketing campaigns and educational resources tailored to employers, brokers and consultants. \n\n\n\nPreferred Experience & Qualifications\n* Bachelor’s degree in Business, Healthcare Administration, Marketing, or a related field (MBA preferred).\n* 8+ years of experience in employer partnerships, business development, or benefits consulting, preferably within healthcare or wellness industries.\n* Proven ability to establish and scale strategic partnerships with employers.\n* Strong consultative selling and negotiation skills, with a track record of influencing executive-level decision-makers.\n* Exceptional interpersonal and communication skills, with the ability to articulate complex concepts in a clear and compelling manner.\n* Proficiency with CRM tools (e.g., Salesforce) and data-driven sales strategies.\n* Ability to thrive in a fast-paced, collaborative, and mission-driven environment.\n\n\n\nYou should get in touch if\n* You are interested and knowledgeable about the healthcare, wellness, fitness, or nutrition industries. \n* You have strong attention to detail and good investigation and organizational skills. \n* You have a high level of emotional intelligence (EQ). \n* You communicate clearly and effectively in all forms of communication including emails, texts, phone conversations, and messaging apps.\n* You are a creative problem solver who approaches all challenges with curiosity.\n* You thrive in a highly collaborative, fast-paced atmosphere, working with all levels of the organization.\n* You have strong time management skills and can work independently with minimal supervision.\n\n\n\nWhat we offer: \n* Remote working environment\n* Company provided computer and other required equipment\n* Generous benefits package including Healthcare, Dental, Vision, Life Insurance, and Wellness Care\n* Complimentary Lifeforce Membership for Full Time Employees\n\n\n\n\n\n$114,000 - $160,000 a yearBonus eligible \n\n Please note that job scams are on the rise. If you are contacted for this role, it will be from a team member with an email address domain of @mylifeforce.com. Our company does not use Microsoft Teams and will never ask you to disclose your banking information.\n\n\n#LI-remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to HR, Marketing and Sales jobs that are similar:\n\n $45,000 — $65,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSanta Monica, CA

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWe are hiring an extraordinary Veterinary Practice Manager (internally referred to as 'Clinic Manager') to help us realize our mission to better the lives of animals by building a place that’s better for all of us who love them.\n \nThe manager in this role will work towards building exceptional veterinary care teams, have excellent communication skills, ensure accountability, instill trust and build relationships, develop their team, and thrive in a cross-functional environment.\n \nThe Clinic Manager will be responsible for ensuring clinics are operating at optimal utilization through a focus on 1) people - right people in the right roles; 2) development of skills - to build effective teams and a pipeline of talent; 3) scheduling and staff deployment to ensure we're staffed according to our operating plan.\n \nIn this role, we are looking for a leader who is passionate about pets and the people who love them, and is excited about coaching and mentoring to help us bring our mission to life as we grow.\n \nWhat you’ll be working on: \n\n\n\n\n\n* Leading a team of passionate and diverse individuals, empowering the hospital team to deliver an unparalleled client experience both in-clinic and virtually\n\n* Managing individual performance of team members and ensuring accountability with respect to work quality, client satisfaction, teamwork, patient care, and embodying Modern Animal values\n\n* Owning the appointment scheduler, dedicating adequate time to forward-planning and maximizing productivity\n\n* Building effective teams, starting with the hiring process, ensuring an appropriate mix of skills, perspectives, and experience.\n\n* Identifying development opportunities for team, providing regular feedback and accountability to to ensure ongoing growth and skill development resulting in productive clinic operations, placing optimal skillsets across workflows\n\n* Advocating for your team to ensure that they feel heard and their perspective is visible during leadership discussions\n\n* Collaborating with team to create regular meeting agendas, leading and conducting monthly meetings, providing opportunities for team members to present to peers\n\n* Participating in the utilization of innovative technology, evaluation of systems, giving frequent, productive feedback\n\n* Creating and managing staff work schedules, including DVMs, based on operating plan by appointment flow and ensuring clinic utilization by solving for future staffing gaps or developmental/skill gaps\n\n* Approving and monitoring timesheets\n\n* Management of relief coverage\n\n* Aiding in conflict resolution among team members and clients, collaborating with Area Clinic Manager and HR when needed\n\n* Ensuring client escalations are addressed personally or routed to appropriate parties for prompt resolution\n\n* Implementing the Modern Animal cultural vision by encouraging flexible scheduling, self-compassion, and a blame- and judgement-free work environment\n\n* Leading and participating in activities that support the well-being of veterinary practitioners by making the profession both joyful and sustainable\n\n* Ensuring supply levels and resources allow team to function at optimal capacity\n\n* Fostering an environment of continuous learning, improvement and excellence\n\n* Living and modeling the Modern Animal vision by encouraging work/life balance, self-compassion, and a blame- and judgement-free work environment\n\n\n\n\nWhy you'd be a great fit:\n\n\n\n\n\n\n* 5+ years of leadership role experience with a passion for people leadership\n\n* Previous veterinary experience preferred but not required\n\n* Creates a feeling of belonging and strong team morale\n\n* Fosters open dialogue and collaboration among the team\n\n* Instills trust and gains confidence of others through honesty, integrity, and authenticity\n\n* Forward thinker who enjoys living curiously\n\n* A collaborative go-getter, willing to roll-up sleeves and be hands-on\n\n* Effective communication skills, utilizing various methods\n\n* Operates with high emotional intelligence and exceptional communication skills\n\n\n\n\nWhat you can expect from us:\n\n\n\n\n\n* Excellent medical, vision, & dental coverage with various options to choose from\n\n* 401k savings plan with a company match\n\n* Flexible time off & paid parental leave\n\n* Free membership to Modern Animal for your pets and discounts on extra services\n\n* Free membership to One Medical for primary care\n\n* Access to behavioral and mental health services through Ginger\n\n* A collaborative team who has your back and will welcome you as part of our pack\n\n\n\n\n\nThe job of Clinic Manager at Modern Animal requires regular evening and weekend work, managing direct reports as well as working closely with the shift leads working with clients experiencing emotional distress and/or frustration, and handling uncooperative patients. This position will be based in clinic with occasional travel required locally for training and cross functional meetings with our Office Team members.\n\n\n\n\n\n\n\n\n\n \nThe pay range for this position is $82,000-$111,500 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.\n\n\n\n\n\n\n\n\n\n\n \n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Travel jobs that are similar:\n\n $140,000 — $200,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWe are hiring an extraordinary Veterinary Practice Manager (internally referred to as 'Clinic Manager') to help us realize our mission to better the lives of animals by building a place that’s better for all of us who love them.\n \nThe manager in this role will work towards building exceptional veterinary care teams, have excellent communication skills, ensure accountability, instill trust and build relationships, develop their team, and thrive in a cross-functional environment.\n \nThe Clinic Manager will be responsible for ensuring clinics are operating at optimal utilization through a focus on 1) people - right people in the right roles; 2) development of skills - to build effective teams and a pipeline of talent; 3) scheduling and staff deployment to ensure we're staffed according to our operating plan.\n \nIn this role, we are looking for a leader who is passionate about pets and the people who love them, and is excited about coaching and mentoring to help us bring our mission to life as we grow.\n \nWhat you’ll be working on: \n\n\n\n\n\n* Leading a team of passionate and diverse individuals, empowering the hospital team to deliver an unparalleled client experience both in-clinic and virtually\n\n* Managing individual performance of team members and ensuring accountability with respect to work quality, client satisfaction, teamwork, patient care, and embodying Modern Animal values\n\n* Owning the appointment scheduler, dedicating adequate time to forward-planning and maximizing productivity\n\n* Building effective teams, starting with the hiring process, ensuring an appropriate mix of skills, perspectives, and experience.\n\n* Identifying development opportunities for team, providing regular feedback and accountability to to ensure ongoing growth and skill development resulting in productive clinic operations, placing optimal skillsets across workflows\n\n* Advocating for your team to ensure that they feel heard and their perspective is visible during leadership discussions\n\n* Collaborating with team to create regular meeting agendas, leading and conducting monthly meetings, providing opportunities for team members to present to peers\n\n* Participating in the utilization of innovative technology, evaluation of systems, giving frequent, productive feedback\n\n* Creating and managing staff work schedules, including DVMs, based on operating plan by appointment flow and ensuring clinic utilization by solving for future staffing gaps or developmental/skill gaps\n\n* Approving and monitoring timesheets\n\n* Management of relief coverage\n\n* Aiding in conflict resolution among team members and clients, collaborating with Area Clinic Manager and HR when needed\n\n* Ensuring client escalations are addressed personally or routed to appropriate parties for prompt resolution\n\n* Implementing the Modern Animal cultural vision by encouraging flexible scheduling, self-compassion, and a blame- and judgement-free work environment\n\n* Leading and participating in activities that support the well-being of veterinary practitioners by making the profession both joyful and sustainable\n\n* Ensuring supply levels and resources allow team to function at optimal capacity\n\n* Fostering an environment of continuous learning, improvement and excellence\n\n* Living and modeling the Modern Animal vision by encouraging work/life balance, self-compassion, and a blame- and judgement-free work environment\n\n\n\n\nWhy you'd be a great fit:\n\n\n\n\n\n\n* 5+ years of leadership role experience with a passion for people leadership\n\n* Previous veterinary experience preferred but not required\n\n* Creates a feeling of belonging and strong team morale\n\n* Fosters open dialogue and collaboration among the team\n\n* Instills trust and gains confidence of others through honesty, integrity, and authenticity\n\n* Forward thinker who enjoys living curiously\n\n* A collaborative go-getter, willing to roll-up sleeves and be hands-on\n\n* Effective communication skills, utilizing various methods\n\n* Operates with high emotional intelligence and exceptional communication skills\n\n\n\n\nWhat you can expect from us:\n\n\n\n\n\n* Excellent medical, vision, & dental coverage with various options to choose from\n\n* 401k savings plan with a company match\n\n* Flexible time off & paid parental leave\n\n* Free membership to Modern Animal for your pets and discounts on extra services\n\n* Free membership to One Medical for primary care\n\n* Access to behavioral and mental health services through Ginger\n\n* A collaborative team who has your back and will welcome you as part of our pack\n\n\n\n\n\nThe job of Clinic Manager at Modern Animal requires regular evening and weekend work, managing direct reports as well as working closely with the shift leads working with clients experiencing emotional distress and/or frustration, and handling uncooperative patients. This position will be based in our NoPa clinic with occasional travel required locally for training and cross functional meetings with our Office Team members.\n\n\n\n\n\n\n\n\n\n \nThe pay range for this position is $82,000-$111,500 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.\n\n\n\n\n\n\n\n\n\n\n \n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Travel jobs that are similar:\n\n $140,000 — $200,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nAbout the role:\n\nAs Forter’s Total Rewards Leader, you will play a critical role in designing, implementing, and managing the organization's total rewards strategy to attract, retain, and motivate talent. This leadership position requires a comprehensive understanding of compensation, benefits, and other elements of total rewards, as well as the ability to align these programs with the overall business strategy. The Total Rewards Leader will collaborate with key stakeholders, including HR, executive leadership, and external consultants, to ensure the organization's total rewards programs are competitive, effective, and aligned with industry best practices.\n\nWhat you’ll be doing:\n\n\n* Develop and articulate a comprehensive total rewards strategy that aligns with the organization's business objectives and talent management goals.\n\n* Lead the design, implementation, and administration of the organization's compensation programs.\n\n* Conduct regular compensation benchmarking to ensure that salary structures, bonuses, and other incentives are competitive in the market.\n\n* Collaborate with HR and executive leadership to ensure pay equity and fairness across the organization.\n\n* Working with brokers, oversee the design, communication, and administration of employee benefit programs, including health, wellness, retirement, and other perks.\n\n* Monitor industry trends and regulatory changes to ensure the organization's benefits packages are up-to-date and compliant.\n\n* Develop and manage employee recognition and rewards programs to foster a positive and motivating work environment.\n\n* Implement performance-based incentive programs that align with organizational goals.\n\n* Utilize data analytics to assess the effectiveness of total rewards programs and make data-driven recommendations for improvements.\n\n* Develop and deliver communication strategies to effectively educate employees about total rewards programs.\n\n* Provide guidance and support to HR and management in communicating total rewards information to employees.\n\n* Manage relationships with external vendors and consultants, including benefits providers and compensation survey firms.\n\n* Working with External Vendor, prepare and own all executive compensation materials.\n\n\n\n\nWhat you’ll need:\n\n\n* Bachelor's degree in Human Resources, Business Administration, or a related field (Master’s degree or relevant certifications are a plus).\n\n* 12-15 years minimum experience  in total rewards, compensation, and benefits management.\n\n* Strong understanding of market trends, industry benchmarks, and regulatory requirements.\n\n* Excellent analytical, problem-solving, communication and presentation skills.\n\n* At least 5 years in  leadership role with the ability to collaborate with cross-functional teams.\n\n* High level of integrity and discretion when dealing with sensitive employee information.\n\n* Familiarity with HRIS (Human Resources Information Systems) and data analytics tools.\n\n* Experience presenting to BOD on Compensation Related Matters\n\n\n\n\nAbout us:\n\nDigital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.\n\nThe Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. \n\nTrust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: \n\n\n* Great Place to Work Certification (2021, 2022, 2023)\n\n* Fortune’s Best Workplaces in NYC (2022)\n\n* #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)\n\n* Forbes Cloud 100 (2021, 2022)\n\n* SAP Pinnacle Awards “New Partner Application Award” (2023) \n\n* Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)\n\n\n\n\nLife as a Forterian:\n\nWe are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.\n\nAt Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.\n\n\nForter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.\nIf you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.\n\nBenefits:\n\n\n* Competitive salary \n\n* Stock options\n\n* Matching 401K Plan \n\n* Comprehensive and generous health insurance, including vision and dental coverage \n\n* Home office allowance \n\n* Generous PTO policy \n\n* Half day Fridays\n\n\n\nHybrid work:\n\n\nAt Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.\n\nOur hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.\n\n\n*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.\n\nSalary Range: $199,000 - $250,000 annually + bonus + equity + benefits\nThe referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Cloud, Senior and Ecommerce jobs that are similar:\n\n $55,000 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nAre you a relationship builder and looking for a role where you can focus on building impactful connections? \n\n\nWe are looking for a client centric leader to join our high performance tight knit Client Success team. As part of the Client Success team, not only will you take charge in owning your own portfolio of clients and be the subject matter expert for your customer portfolio, but you will have the opportunity to spearhead projects to elevate the entire Client Experience department.\n\n\nWho are we?\n\n\nHumi’s mission is to help organizations throughout Canada foster their greatest asset – their employees. Starting with a powerful yet intuitive HR, payroll, benefits, and insurance platform, Humi has established a leadership position as the only company addressing all of these needs in one place. With a potential reach spanning every business in Canada, and a platform that touches every employee at every business that uses it, Humi is reimagining the future of work.\n\n\nHumi is backed by the same group who funded Slack, Carta, and more (Tribe Capital), the top value-based U.S. accelerator (Y-Combinator), as well as several of the world’s leading angel investors.\n\n\nWe’re hiring across Canada and are open to applicants who prefer to work remotely!\n\n\nWe are committed to building an inclusive and diverse workforce, representative of the communities we serve and beyond. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women, persons with disabilities, LGBTQ+ persons, and others who contribute towards promoting innovative ideas and solutions.\n\n\n\nWhy join Humi?\n* As a team that services the HR world, we are a team that understands you perform best in an environment that cares about their employees\n* Be part of a high performing team of critical thinkers that thrive on problem solving\n* Access leadership and growth opportunities as the company rapidly scales\n* Maintain work-life engagement with flex hours and our Long(er) weekends initiative\n* Opportunity to work fully remote across Canada if you choose to\n\n\n\nWhat will you be doing as a Client Success Associate?\n* Develop client relationships that promote retention, expansion and advocacy\n* Act as a trusted advisor for your clients: build trust and rapport, offer additional training, answer questions, help troubleshoot, share best practice, and assist in optimizing their account to help them achieve their business objectives.\n* Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings\n* Share direct client feedback and feature requests with the Product and Engineering teams\n* Identify opportunities for product line expansion\n* Achieve key Client Success metrics: Gross Churn, Net Churn, Expansion\n* Conduct Executive Business Reviews with all of your clients\n* Prepare and present individual monthly Success metrics and KPIs to the Director of Client Experience\n\n\n\nIn your first 30 days, you will:\n* You will be attending Humi’s immersive onboarding program that will teach you all the aspects of the business while meeting with different cross-functional collaborators\n* Meet the Co-Founders\n* Introduction to the Implementation team\n* Introduction to the Sales team\n* Introduction to Client Success stakeholders\n* HR 101 with the Director of HR\n* Manage day-to-day expectations\n* Discuss KPIs\n* Receive access and training to CX tools: Hubspot, Zendesk, etc.\n* Walkthrough client implementation process\n* Receive product training on all our modules: HR, Payroll and Benefits.\n* Receive focused training on client success concepts\n* Pair-tackle client tickets\n* Shadow implementation and client success calls\n\n\n\nIn your first 60 days, you will:\n* Have strong product knowledge\n* Independently respond to client tickets\n* Begin to manage assigned client portfolio\n* Execute existing success touch points\n* Have clear understanding of concepts introduced during focused learning sessions\n* Able to navigate through various platforms and softwares\n* Participate in success Game Tape and Pipe Reviews\n* Responsible for Net and Gross Churn metrics & upselling targets\n\n\n\nIn your first 90 days, you will: \n* Be fully ramped up and own a full portfolio of clients\n* Demonstrates the ability to manage, monitor, and improve the health of a portfolio of clients\n* Demonstrate strong communication skills with the Sales, Product and Engineering teams\n* Have a strong understanding of which client tickets you keep, and which ones you can triage to the support team\n* Know when to triage and escalate client issues\n* Identify, log and escalate bugs to the QA Analyst\n* Take ownership of role and look for opportunities of improvement over current processes\n* Conduct executive business reviews with clients in portfolio\n\n\n\nIn your first year, you will: \n* Have the ability to bring key stakeholders together when appropriate\n* Demonstrate excellent product knowledge\n* Understand and communicate best HR and Payroll practices in Canada with clients\n* Have an affinity for troubleshooting and problem identification\n* Demonstrate an understanding of when a client has been oversold\n* Demonstrate an understanding of when there is a risk of churn\n* Add value to role by taking on more responsibilities outside of core duties\n* Complete large scale projects involving multiple stakeholders\n* Upgrade skills by participating in ongoing workshops\n\n\n\nWhat are we looking for in a Client Success Senior Associate?\n* 2+ years of experience in customer success, sales, or account management\n* Strong verbal and written communication, strategic planning, and project management skills\n* You care deeply about clients and have a natural ability to empathize with and advocate for them\n* Analytical and process-oriented mindset\n* Comfortable working across multiple departments in a deadline-driven environment\n* Active team player, self-starter, and multitasker who can quickly adjust priorities\n* Nice to have:\n* Experience working with Zendesk, Hubspot, Notion and Slack\n* Sales experience meeting and exceeding targets\n\n\n\n\n$55,000 - $65,000 a year\n\nPlease note that all successful candidates will only receive offers through the Humi platform and we do not issue offers outside of our platform. We do not make any offers of employment via social media. Please see our resource library for the best ways to detect fraud and fraudulent activity. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $45,000 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

See yourself at Twilio\n\nJoin the team as our next Strategic Sourcing Manager\nWho we are & why we’re hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.\n\n \n\nAlthough we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.\nAbout the job\n\nYou will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. This leader lives the Twilio Magic and has a demonstrated track record managing large-scale supply chain and procurement improvement projects. This role is high visibility and will interact with various senior leaders in the company. The ideal candidate for this role has a history of delivering results, has executive presence, is proactive, can influence stakeholders, and simply “gets things done”. \n\n \nResponsibilities\n\nIn this role, you’ll:\n\nAs the Strategic Sourcing Manager, you will be responsible for conducting category spend analyses and reporting, supplier stratification, understanding supply market, owning deals from source to contract, and negotiating complex deals with high visibility. In addition:\n\n \n\n\n* Developing plan on cost savings strategy for technology services and products – primarily focusing on sourcing and qualification of third-party cloud, SaaS, data center, and related service providers and cloud management tools. \n\n* Partnering with stakeholders to fully understand business roadmaps and creating sourcing pipeline & developing supplier strategy / plan for your categories.\n\n* Gaining understanding of industry trends to make educated recommendations about pricing, competition, supplier optimization, and market compression.\n\n* Leading the negotiation of contracts with new suppliers and/or the renegotiation of existing contracts to accomplish lowest total cost of ownership and meet savings objectives.\n\n* Optimizing and bringing in efficiencies in source-to-contract process through standardization of commodity code structure.\n\n* Continuously measuring, managing and improving supplier actual performance against negotiated SLA.\n\n* Driving request for information (RFI) and request for proposals (RFP) with vendors, overseeing review of the proposals with business, compliance, security and legal teams and managing the entire bid to business award to contract execution process.\n\n* Managing and influencing internal stakeholders to make the best business decisions that optimize value and cost.\n\n* Quickly adapt and support other categories as needed such as professional services, HR and benefits, real estate and workplace, and legal services. \n\n* Deliver on complex S2P improvement projects or other improvement projects.\n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. We encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\n \n\nRequired:\n\n\n* Master’s Degree and/or Bachelors in Business, Supply Chain, Finance, Industrial Engineering and/or Operations.\n\n* 5+ years experience in a senior procurement role, practicing best-in-class procurement processes .\n\n* Experience in indirect strategic sourcing categories such as Marketing,Tax & Audit, SaaS, HR/benefits, and Hardware for global companies. \n\n* Proven experience building category strategies and delivering hard savings year over year \n\n* Proven record of measuring KPIs, developing scorecards, reports, and driving Quarterly business review (QBR) process to monitor sourcing and supplier performance.\n\n* Strong quantitative, financial and analytical skills paired with hands-on knowledge of Excel, excellent attention to detail, and good business judgment.\n\n* Superior negotiation skills, developed through significant technology sourcing hands-on experience\n\n* Experience leveraging Oracle, and Oracle procurement & ERP systems, RFP tools and spend analytics tools.\n\n* History of taking total ownership, initiative/proactiveness, and executing on time and under pressure.\n\n\n\n\n\n\n\n\nLocation \n\nThis role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.\n\n \n\nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\n \n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\n \n\nIf this role isn't what you're looking for, please consider other open positions.\n(Location dependent information)\n\n \n\n*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.\n\n \n\n*If you are a Colorado applicant:\n\n\n* The estimated pay range for this role, based in Colorado, is $99,360.00- $124,200.00\n\n* Based in New York, Washington State or California (outside the San Francisco Bay Area): $105,200.00-$131,500.00\n\n* Additionally, this role is eligible to participate in Twilio's equity plan.\n\n\n\n\n \n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior and Legal jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States