\nBottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer satisfaction, helping them grow their business and win in their markets.\n\nWe are looking for a Senior Production Support Engineer to innovate, win, and grow with us!\n\nBottomline Technologies Digital Banking and Business Solutions division serves a variety of top-tier banks and financial institutions. We provide our customers with web-based software for online banking, payments management, cash management, treasury, and accounts payable automation. We are seeking an incredible new team member to fulfil support and ensure customer delight.\n\nWe are looking for an expert at troubleshooting complex customer production problems in a variety of environments, including BT hosted application environments. You have experience serving as a senior member of a technical production support team, are a master problem solver and have a propensity for driving problems to resolution with an eye on creating the best outcomes for our customers and our business.\n\nIf you answer YES to the below questions we would love to speak with you!\n\n* Do you have strong troubleshooting skills and excel at problem solving?\n\n* Do you enjoy learning and digging to know more?\n\n* Would you want to work directly with customers helping to delight and ensure excellent communication?\n\n* Do you enjoy working cooperatively across teams to gather issue information and drive to resolution?\n\n* Are you comfortable speaking to a crowd?\n\n\n\nHow you’ll contribute:\n\n\n* Perform production support, troubleshooting and maintenance\n\n* Maintain multiple local environments for debugging systems\n\n* Remotely and locally debug code for multiple applications using the Bottomline standard tools on BT technology and architecture\n\n* Work with the Implementations and Delivery Teams on defect resolution and solution delivery. Work with L3 teams on incidents and defects.\n\n* Work as a senior resource for operational process & technology in support of the platform and customer base.\n\n* Provide training for onboarding team members as needed.\n\n* Participate in department projects and represent Support in segment initiatives\n\n* Develop and maintain SQL and script monitors\n\n* Perform code reviews to assist with the location of root cause\n\n* You’ll provide occasional “after-hours” high-severity issue support\n\n*  \n\n\n\n\nWhat will make you successful:\n\n\n* Bachelor’s degree, preferably Computer Science degree, and 3-5 years prior experience in a Production Support role\n\n* Minimum 1-years of experience developing Web applications using Java J2EE, Oracle database & SQL. Demonstrated working knowledge of HTML, JavaScript, and server-side\n\n* Excellent written and oral communications skills\n\n* Ability to prioritize effectively and handle shifting priorities professionally\n\n* Participation in the complete life-cycle of an enterprise-wide, web-based application\n\n* Web Services\n\n* GIT, Subversion\n\n* Oracle WebLogic, IBM WebSphere\n\n* Good understanding of Networking principles\n\n* Object Oriented Programming\n\n* HTML & JavaScript and Java or JavaScript development\n\n* Databases and SQL query language\n\n\n\n\n*Open to remote team members \n\nYou’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.\n\nStart your #LifeAtBT\n\n[Keywords: Technical Support, Network Support, DBA, System Administration]\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, Senior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India

\nBottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer satisfaction, helping them grow their business and win in their markets.\n\nWe are looking for a Senior Production Support Engineer to innovate, win, and grow with us!\n\nBottomline Technologies Digital Banking and Business Solutions division serves a variety of top-tier banks and financial institutions. We provide our customers with web-based software for online banking, payments management, cash management, treasury, and accounts payable automation. We are seeking an incredible new team member to fulfil support and ensure customer delight.\n\nWe are looking for an expert at troubleshooting complex customer production problems in a variety of environments, including BT hosted application environments. You have experience serving as a senior member of a technical production support team, are a master problem solver and have a propensity for driving problems to resolution with an eye on creating the best outcomes for our customers and our business.\n\nIf you answer YES to the below questions we would love to speak with you!\n\n* Do you have strong troubleshooting skills and excel at problem solving?\n\n* Do you enjoy learning and digging to know more?\n\n* Would you want to work directly with customers helping to delight and ensure excellent communication?\n\n* Do you enjoy working cooperatively across teams to gather issue information and drive to resolution?\n\n* Are you comfortable speaking to a crowd?\n\n\n\nHow you’ll contribute:\n\n\n* Perform production support, troubleshooting and maintenance\n\n* Maintain multiple local environments for debugging systems\n\n* Remotely and locally debug code for multiple applications using the Bottomline standard tools on BT technology and architecture\n\n* Work with the Implementations and Delivery Teams on defect resolution and solution delivery. Work with L3 teams on incidents and defects.\n\n* Work as a senior resource for operational process & technology in support of the platform and customer base.\n\n* Provide training for onboarding team members as needed.\n\n* Participate in department projects and represent Support in segment initiatives\n\n* Develop and maintain SQL and script monitors\n\n* Perform code reviews to assist with the location of root cause\n\n* You’ll provide occasional “after-hours” high-severity issue support\n\n*  \n\n\n\n\nWhat will make you successful:\n\n\n* Bachelor’s degree, preferably Computer Science degree, and 3-5 years prior experience in a Production Support role\n\n* Minimum 1-years of experience developing Web applications using Java J2EE, Oracle database & SQL. Demonstrated working knowledge of HTML, JavaScript, and server-side\n\n* Excellent written and oral communications skills\n\n* Ability to prioritize effectively and handle shifting priorities professionally\n\n* Participation in the complete life-cycle of an enterprise-wide, web-based application\n\n* Web Services\n\n* GIT, Subversion\n\n* Oracle WebLogic, IBM WebSphere\n\n* Good understanding of Networking principles\n\n* Object Oriented Programming\n\n* HTML & JavaScript and Java or JavaScript development\n\n* Databases and SQL query language\n\n\n\n\n*Open to remote team members \n\nYou’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.\n\nStart your #LifeAtBT\n\n[Keywords: Technical Support, Network Support, DBA, System Administration]\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, Senior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India

\nAt Olo we develop an online food ordering platform used by many of the country’s largest restaurant chains, reaching millions of consumers. Chances are if you’ve ordered directly from a restaurant brand’s app or website, we’ve made that happen. Mobile ordering and payments is an exciting and active industry full of interesting players and yet still a relatively untapped market ripe for disruption. We’re quite up-front about the technical challenges our business faces. Running a platform with multiple white-labeled front-ends, that maintains real-time connections into thousands of restaurants’ POS systems, and coordinates complex transactions between these and other third parties (such as payment gateways and gift card providers) is not for the faint of heart!\n\nThe Ordering Web engineering team at Olo, part of the larger Ordering User Experience Group, is responsible for creating, enhancing, and maintaining all of the web UIs that enable a digital ordering capability for restaurant brands.  Through our white labeled (and sometimes custom) web solutions, our customers are able to expose a unified, feature rich-experience to their consumers.\n\nAs Engineering Manager for the Order Web team, you will work closely with a team of talented engineers, product management and design, to research, plan and define new projects and features, as you take business priorities and translate them into viable technical solutions. By adhering to Agile methodologies, managing projects, setting project expectations, meeting 1-on-1 with your engineers and providing mentorship, support and feedback, you will help develop and align the team’s vision, guide their execution, remove impediments, and coach the team to grow both their skills and impactfulness and deliver quality solutions. You will foster a culture of collaboration, communication, accountability, skill sharing, belonging, mutual respect, and curiosity.  In addition, you should be encouraging a production mindset, pushing for the best user experience, performance, and compliance as possible. Your curiosity about the system will drive you to learn more every day as you dig into a new domain to uncover details. You will also be keeping up with technology trends and constantly pushing to keep the team to constantly improve.\n\nWe expect our Engineering Managers to be seasoned engineers with the technical experience to both guide and challenge their teams. As a servant leader, your focus will be on facilitating strong team outcomes, hiring and developing engineering talent, and ensuring that we are delivering exceptional products and services to our customers. While your primary focus will not be one of designing and developing software, we expect our engineering managers to have a strong software development foundation to be able to effectively guide their teams. As such we expect you to have demonstrable experience in software development that spans architecture and design, coding, quality best practices, and production operational concerns.\n\nOur technology stack is rooted in .NET and SQL Server running in an AWS infrastructure, with front-end frameworks centering around Ember or React, and we leverage modern software engineering tools such as GitHub, TeamCity, Octopus Deploy, Datadog, and Sumo Logic, as well as heavy use of OSS.\nThis is a full-time position. Candidates may work at Olo’s headquarters in New York City’s Financial District, or remotely from anywhere in the U.S. In fact, more than 75% of our engineering team is remote!\n\nDesired Experience\n\n\n* A  passion for computing that extends beyond work\n\n* At least 8 years of software development experience with a progression to a senior technical level\n\n* At least 2 years of engineering management experience under an Agile operational model\n\n* Experience creating rich UIs and understanding of best practices.\n\n* Understanding of ADA and compliance issues as they relate to creating UIs.\n\n* Experience with javascript frameworks (React, Ember), CSS, APIs (C#), databases (MS SQL)\n\n* Demonstrated ability to build and mentor a high performance team while seeking continuous improvement\n\n* Adept at writing unit tests and testable code, and working under distributed version control (preferably Git)\n\n* Experience managing distributed teams consisting largely of remote engineers\n\n* BS degree in a technical field of study, or equivalent practical experience\n\n* Excellent English writing and verbal communication skills\n\n* Legal right to work in the U.S.\n\n\n\n\nAbout Olo\n\nOlo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party marketplaces, social media platforms, smart speakers, and home assistants. Olo serves as the on-demand ordering and delivery platform across 70,000 locations for over 300 brands, such as Applebee’s, Checkers & Rally’s, Cheesecake Factory, Chili’s, Dairy Queen, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Portillo’s Hot Dogs, Shake Shack, sweetgreen, Wingstop, and more. Learn more at www.olo.com.  \n\nOlo is located on the 82nd floor of One World Trade Center.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.\n\nOlo’s office is located at One World Trade Center in Manhattan. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.\n\nWe encourage you to apply! \n\nAt Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed in doing our part to move the needle. \n\nOlo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.\n\nIf you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Executive, Web Developer, English, JavaScript, Mobile and Senior jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n