Remote English + Mobile + Operations + Reliability Jobs

\nThe Platform Engineering team at Olo builds and supports our shared infrastructure and foundational services and libraries in support of all product engineering teams. They build automation and tooling to enable all Olo engineering teams to deploy and manage infrastructure for their services and applications. Olo embraces a true DevOps culture where product development teams are ultimately responsible for operation of their services and applications, and Platform Engineering provides them with the tools and expertise to support their systems. Platform Engineering is, in short, a force multiplier that simplifies operational tasks and enables our engineers to be self-sufficient and productive.\n\nThe scope of Platform Engineering at Olo includes infrastructure automation and tooling, systems, network and database administration, development of cross-cutting libraries and services, data infrastructure engineering, and site reliability engineering.\n\nAs Director, Platform Engineering, you will lead and support multiple teams as a manager of managers, but with the opportunity to set direction across all teams, grow existing teams, and build out new teams. This is a new role at Olo that will provide management support and focus for a key part of our team in their service to the rest of Olo Engineering. You will help establish your team’s vision, guide their execution, align priorities with the needs of the business, evolve processes in support of continuous improvement, drive stakeholder alignment, and coach and further develop those engineering managers who report to you. You will foster a culture of collaboration, communication, accountability, skill sharing, teamwork, mutual respect, and curiosity.\n\nAs a servant leader, your focus will be on facilitating successful team outcomes, hiring and developing engineering talent, and ensuring that we are delivering an exceptional service to Olo’s product engineering teams. Our ideal candidate has led a platform engineering team for a fast-growing SaaS product company managing large scale, highly available, distributed systems, and has demonstrated success in leading and building a high performance engineering team.\n\nOur technology stack is rooted in .NET and SQL Server running in an AWS infrastructure, and we leverage modern software engineering tools such as GitHub, TeamCity, Octopus Deploy, Datadog, and Sumo Logic, as well as heavy use of OSS.\n\nThis is a full-time position. Candidates may work at Olo’s headquarters in New York City’s Financial District, or remotely from anywhere in the U.S. In fact, more than 75% of our engineering team is remote!\n\nDesired Experience\n\n\n* Experience managing large scale, highly available, distributed systems in rapid growth environments\n\n* At least 4 years of operations experience spanning administration of operating systems, networks, databases, and distributed systems as well as security operations and compliance, preferably in an AWS hosted infrastructure\n\n* Experience building and/or managing a data engineering function\n\n* Experience managing a 24x7 operations team, including incident response management\n\n* Experience supporting software build/test/deploy/observability toolchains and automating infrastructure deployment\n\n* Working understanding of Site Reliability Engineering principles, including working with Service Level Objectives and Indicators, managing error budgets, and building an observability culture\n\n* At least 4 years of software development experience\n\n* At least 5 years of engineering management experience under an Agile operational model, with 2 or more years in a manager-of-managers capacity\n\n* Demonstrated ability to build and mentor a high performance team while seeking continuous improvement\n\n* Ability to translate business priorities into viable technology or process solutions, and deliver\n\n* Experience developing realistic project plans, managing stakeholder expectations, and tracking team execution\n\n* Experience managing distributed teams consisting largely of remote engineers\n\n* BS degree in a technical field of study, or equivalent practical experience\n\n* Excellent English writing and verbal communication skills\n\n* Legal right to work in the U.S.\n\n\n\n\nAbout Olo\n\nOlo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 300 restaurant brands. Olo’s enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded user interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing restaurant systems to help brands capture demand from on-demand channels such as branded websites and apps, third-party marketplaces, social media channels, and personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, millions of consumers use Olo to order ahead (SKIP THE LINE®) or get meals delivered from the restaurants they love. Customers include Applebee’s, Chili’s, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Red Robin, Shake Shack, sweetgreen, Wingstop, and more. \n\nOlo’s office is located at One World Trade Center in Manhattan. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.\n\nWe encourage you to apply! \n\nAt Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed in doing our part to move the needle. \n\nOlo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.\n\nIf you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Executive, DevOps, English, Amazon, Mobile and SaaS jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

The Fluent Forever mobile application is the most successful crowdfunded app in history, and for good reason: we are about to build the most powerful language learning platform in the world. We are looking for key team members who want to help us ship an amazing product, and then actively help us make it even better.\n\nAre you able to excel in a startup environment? If you’re a good fit for our team, then the following should sound exciting and awesome, rather than panic-inducing and terrible:\n\n* You are able to work from home, communicating and collaborating with our international team.\n* You have excellent English language skills, both written and spoken.\n* You know how to own your areas of responsibility, to keep the team consistently updated with your status, and to be flexible enough to adapt to new needs as they arise. We are a growing and rapidly changing company, and as a result, your role will grow and change rapidly as well.\n\nDo you have solid experience shipping quality software in every stage of the software development lifecycle? Are you are ready to step into a bigger role, with a larger impact on a project? Do you yearn for opportunities to push your skills with new challenges? If so, this position may be the right fit for you.\n\n# Responsibilities\nAs a back-end software development engineer in test, you will own the testing of our service layer.\n\nSpecifically, you will:\n\n* Collaborate with testers, developers, and the rest of the team to deliver well-tested features\n* Understand our customers and the service impacts of satisfying their needs\n* Build our automated testing environment and infrastructure\n* Review feature and API design specifications and develop a complete test plan\n* Create, update and execute test cases, automation, and tools to meet all testing needs\n* Ensure code is tested at the appropriate level (unit, functional, integration, etc.)\n* Define, implement, and analyze metrics to determine the health of our product and the effectiveness of our test processes\n* Research and recommend new technologies and best practices\n* Investigate, track, triage, and regress bugs\n\n# Core Skills & Experience:\n\n* A special blend of curiosity, passion, and technical expertise\n* Strong software development skills, including solid data structures and algorithms knowledge\n* Experience testing relational databases\n* Experience designing and implementing automation for SaaS solution\n* Ability to create automation and tools from scratch (C#, Java or C++ is a plus)\n* Experience testing web services including performance, scalability and reliability testing\n* Excellent Javascript/TypeScript skills (Node.js + Express is a huge plus)\n* Experience shipping professional software product(s) through the entire SDLC\n* Excellent English language communication skills (written and spoken)\n\n# Preferred Skills & Experience:\n\n* 5+ years of QA experience including 3+ years of SDET/Automation/Development experience\n* Amazon Web Services, REST, SQL, JSON, bash, telnet, SSL, globalization\n* Ability to assist with cloud infrastructure, build systems, and operations is a huge plus\n \n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\nAdditional information about careers at Fluent Forever (and other open positions): https://fluent-forever.com/careers/ \n\nPlease mention the words **RELAX PREFER ALBUM** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Quality Assurance, Engineer, Backend, Testing, Developer, Digital Nomad, English, Amazon, Java, Cloud, API, Mobile, Excel and SaaS jobs that are similar:\n\n $70,000 — $120,000/year\n

The Fluent Forever mobile application is the most successful crowdfunded app in history, and for good reason: we are about to build the most powerful language learning platform in the world. We are looking for key team members who want to help us ship an amazing product, and then actively help us make it even better.\nAre you able to excel in a startup environment? If you’re a good fit for our team, then the following should sound exciting and awesome, rather than panic-inducing and terrible:\n- You are able to work from home, communicating and collaborating with our international team.\n- You have excellent English language skills, both written and spoken.\n- You know how to own your areas of responsibility, to keep the team consistently updated with your status, and to be flexible enough to adapt to new needs as they arise. We are a growing and rapidly changing company, and as a result, your role will grow and change rapidly as well.\nDo you have solid experience shipping quality software in every stage of the software development lifecycle? Are you are ready to step into a bigger role, with a larger impact on a project? Do you yearn for opportunities to push your skills with new challenges? If so, this position may be the right fit for you.\nResponsibilities:\nAs a back-end software development engineer in test, you will own the testing of our service layer.\nSpecifically, you will:\n- Collaborate with testers, developers, and the rest of the team to deliver well-tested features\n- Understand our customers and the service impacts of satisfying their needs\n- Build our automated testing environment and infrastructure\n- Review feature and API design specifications and develop a complete test plan\n- Create, update and execute test cases, automation, and tools to meet all testing needs\n- Ensure code is tested at the appropriate level (unit, functional, integration, etc.)\n- Define, implement, and analyze metrics to determine the health of our product and the effectiveness of our test processes\n- Research and recommend new technologies and best practices\n- Investigate, track, triage, and regress bugs\nCore Skills & Experience:\n- A special blend of curiosity, passion, and technical expertise\n- Strong software development skills, including solid data structures and algorithms knowledge\n- Experience testing relational databases\n- Experience designing and implementing automation for SaaS solution\n- Ability to create automation and tools from scratch (C#, Java or C++ is a plus)\n- Experience testing web services including performance, scalability and reliability testing\n- Excellent Javascript/TypeScript skills (Node.js + Express is a huge plus)\n- Experience shipping professional software product(s) through the entire SDLC\n- Excellent English language communication skills (written and spoken)\nPreferred Skills & Experience:\n- 5+ years of QA experience including 3+ years of SDET/Automation/Development experience\n- Amazon Web Services, REST, SQL, JSON, bash, telnet, SSL, globalization\n- Ability to assist with cloud infrastructure, build systems, and operations is a huge plus\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nPlease submit resumes to [email protected] and indicate the position you are interested in.\nAdditional information about careers at Fluent Forever (and other open positions): https://fluent-forever.com/careers/ \n\nPlease mention the words **POLICE GARBAGE SNACK** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Quality Assurance, Engineer, Backend, Testing, Developer, Digital Nomad, English, Amazon, Java, Cloud, API, Mobile, Excel and SaaS jobs that are similar:\n\n $70,000 — $120,000/year\n