\nOur Ways of Working Principles:\n\n\nWe believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.\nAs we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward.\n\n\nWe have some core principles which support us in this:\nDo whatโs right\nTrust & give permission\nDelivery matters\n\n\nWe understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.\n\n\nThis role is Fixed Term for a 12 month period \n\n\nWork with us\nMoonpig is looking for an individual to join our high performing Moonpig Finance team as a Financial Control Manager.\n\n\nAt Moonpig Group our mission is to help people connect and create moments that matter. We are an international group, comprising the Moonpig, Buyagift and Red Letter Days brands in the UK and the Greetz brand in the Netherlands.\n\n\nWe were founded with a goal to disrupt the traditional greetings industry. Two decades on, weโre an established leader within the online cards and gifting market, offering a wide range of products to customers across the world.\n\n\nMoonpig is an iconic brand and innovator, with clear values (read more about our values here!). These values set our teams and our business up for success in an environment thatโs fun, supportive and challenging. Theyโre the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig Group, and most importantly, we genuinely want you!\n\n\nWhat Youโll Be Doing\n\n\nThe Financial Control Manager is a senior role in Moonpig reporting to the Head of Financial Control and will oversee the brandโs financial statements. The role of the Financial Control Manager is to ensure financial transactions for Moonpig are recorded on a timely and accurate basis, and provide analysis and guidance to the business on current performance. You will be responsible for spearheading an update to our financial control environment by reviewing and improving controls within the team as well as ensuring these are as efficient as possible. With a team of four, you will be responsible for helping them prioritise and plan, and ensure they are growing in their careers and developing at all times. You and your team are the first point of contact for the Moonpig business stakeholders on financial performance.\n\n\n\n\n\nOther Key Responsibilities:\n* Oversee the month end process and reporting, including the production of the P&L and balance sheet decks.\n* Manage year end reporting including responsibility for the annual financial statements for Moonpig.com and leading our audits.\n* Lead an update in our financial control environment in advance of the upcoming UK Corporate Governance Code changes.\n* Drive consistency and standardisation of procedures and financial controls.\n* Assist in the execution of our efficiency plans, including embedding our new reporting / forecasting tool (Planful) into month end processes, and reducing manual effort across the team.\n* Partner with business stakeholders on areas of financial reporting, business processes and driving cost control.\n* Own the cash flow and balance sheet forecasting, and assisting FP&A teams more generally with budgets and forecasts.\n* Ad hoc requirements as needed to support the Head of Financial Control, Finance Director and the wider business.\n\n\n\nAbout You\n* You will have worked at a manager level within a reporting and financial accounting function, demonstrating your business partnering skills and ability to work effectively with non-financial stakeholders. You have a keen eye for identifying inefficiencies in processes and then coaching others on how to rework and optimise them. Youโll have a structured approach to your work, with high standards for you and your team.\n\n\nRequired skills and experience:\n* Qualified ACA/CIMA/ACCA or equivalent experience, with at least five years PQE\n* Proactive and enthusiastic approach to your work, with an analytical and problem-solving mindset to challenge and ask the right questions\n* Experienced team manager, who loves coaching and developing others\n* A strong foundation in financial controls and implementing these effectively\n* Fantastic organisational skills, prioritisation and effective project management\n* Experience business partnering across functions, with strong verbal and written communication skills\n* Excellent Excel skills, and a master at developing robust, simple, easy to follow models\n* Enjoys working in a fast-paced, growing company\n* Listed entity experience (preferred but not essential)\n\n\n\n\n\n\nWant to hear more? \nFind out more about Moonpig Group and what it has to offer here!\n \nMoonpigโs Commitment to Equality, Diversity and Inclusivity \n\n\nAt Moonpig Group, weโre committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.\nWeโre proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.\nWeโll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior and Non Tech jobs that are similar:\n\n
$70,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our membersโ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nWe are hiring a Medical Director to lead a team of providers who are transforming medical care. This role requires a board-certified MD or DO experienced in functional medicine who brings operational vigor and rigor to managing team members. This leader possesses deep experience in clinical operations, and brings a passion for enhancing business processes, for developing digital healthcare solutions, for ensuring quality health outcomes, and leading a team of virtual clinicians. \n\nThe role is key in driving Parsleyโs goals for patient growth, patient experience, B2B client satisfaction, and employee engagement. It is also essential that the clinician in this role is a pro at doing the job as they guide others to excel in the collaborative practice of Functional Medicine.\n\nThe Medical Director is a member of the Leadership team and will serve as liaison between \n\n\n* the Executive team \n\n* the Leadership team (cross functional peer group)\n\n* the Clinician team (as the leader)\n\n\n\n\nThis role reports to the SVP, Clinical and Business Operations. While it is highly desired for this role to provide care onsite in our NYC center (Union Square), we're also very much open to fully remote candidates.\n\nWhat youโll do:\n\nLead a Team of Clinicians\n\n\n* Provides overall leadership, motivation, and support of the clinician team - full-time, part-time and 1099 clinicians \n\n* Directly manage Lead Physicians who are managers to a team of distributed, virtual clinicians \n\n* Demonstrate care for our clinicians and their experience as providers; create a work environment that emphasizes collective team engagement aligned with Parsley values and provider core competencies\n\n* Attract, develop, and retain clinicians in a manner that fosters ongoing commitment, camaraderie, exceptional performance and job satisfaction\n\n* Drive clinician performance\n\n\n* Overseeing semi-annual performance evaluations, clinical quality criteria\n\n* Measuring performance against internal benchmarks (OKRs, and KPIs)\n\n* Contractual obligations (PGs and SLAs)\n\n\n\n\n\n* Evaluate, determine (in partnership with Finance, Clinical ops, and People) and implement changes to clinician staffing mix\n\n\n* Part Time, Full Time, MD, DO, PA, NP, On Site, Remote, 1099, state licensure distribution and redundancy needs\n\n\n\n\n\n* Oversee the development of training curricula to drive forward an optimal member journey within Functional Medicine-based, member-centered care.\n\n* Evaluate and implement improvements to policies, procedures, and protocols. \n\n\n\n\nDrive the Clinical Practice, Health Outcomes and Service Design\n\n\n* In partnership with product, CEO, sales, and clinical team:\n\n\n* Ensures Parsley Healthโs services deliver repeatable, reliable health outcomes \n\n* Use data to measure experience, engagement, and cost savings\n\n\n\n\n\n* Lead with data to inform business decisions and to create a high-level of trust, accountability and transparency in decisions.\n\n* Own / partner on scaleable, measurable organizational change initiatives\n\n* Evangelize the healthy symbiosis between compassionate, member-centric care delivery and business needs.\n\n\n* Together, and only together, these teams improve the member experience.\n\n\n\n\n\n* Communicate individual, team, and systemic issues using data, impact analysis, process documentation, and training for relevant, durable solutions.\n\n* Serve as the company-wide clinical liaison for regulatory matters, process improvement, performance monitoring, and relevant statistical analysis.\n\n* Spot issues and opportunities with a data-based plan to address.\n\n* Provide licensed clinical coverage of 50 states + Washington D.C. to meet utilization and capacity requirements\n\n* Follow all (clinical and administrative) Parsley policies, procedures, pathways and member journeys.\n\n* Continuously improve care delivery \n\n\n\n\nCross-functional Leadership across Parsley Health\n\n\n* Actively participates in / directly owns select Leadership meetings and responsibilities. Will attend Executive and other meetings to update and communicate up/downs needed.\n\n* Be a cross-functional partner in the following areas:\n\n\n\n* Data: provide Subject Matter Expertise consultation to Data lead who owns the outcomes data roadmap; and Ops leader who owns clinical operations data tracking.\n\n* Operations Exec: deliver measurable clinical impact to both topline revenue, margin targets, and clinical outcomes. \n\n* Sales/Growth: contribute to initiatives, including presenting at conferences and events, supporting sales in key meetings. \n\n* People: Oversee the planning and execution of medical staff credentialing and of Medical Staff Bylaws, Rules, and Regulations, including peer review and compensation processes.\n\n* Clinical Operation: monitor capacity, licensing, credentialing, and mid-level credentialing, and oversight with the Lead team. \n\n* Legal / Regulatory affairs: maintain familiarity with relevant health care laws and concepts (e.g. Stark law, federal anti-kickback statutes, fair-market valuation) and supports systems to ensure adherence. Senior Medical Advisor/Operations lead own execution on compliance. \n\n* Finance: Understand and can explain our financial model, unit economics and financial targets and is able to align clinicians with business goals. \n\n\n\n\n\n\nDeliver Excellent Patient Care \n\n\n* Manages a panel of patients by providing approximately 6 patient facing hours weekly at Parsley and demonstrating excellence in completing clinician responsibilities\n\n\n\n\nWhat youโll need:\n\n\n* Board-certified MD or DO with a focus on functional or integrative medicine\n\n* Proven acumen in business, digital and data-focused programs and processes\n\n* Demonstrated leadership in transformative primary care initiatives\n\n* Passion for working a few hours each week, directly handling patient care\n\n* Enthusiastic about cross-functional collaboration and innovative healthcare solutions\n\n* Excellent communication skills and a proven experience driving measurable business impact\n\n* Deeply experienced leadership of people (at least 5 years)\n\n* Experience leading clinical teams to meet SLAs and performance guarantees within B2B and payer contracts\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n* Annual wellness stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $250,000 - $275,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our membersโ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nWe are hiring a Medical Director to lead a team of providers who are transforming medical care. This role requires a board-certified MD or DO experienced in functional medicine who brings operational vigor and rigor to managing team members. This leader possesses deep experience in clinical operations, and brings a passion for enhancing business processes, for developing digital healthcare solutions, for ensuring quality health outcomes, and leading a team of virtual clinicians. \n\nThe role is key in driving Parsleyโs goals for patient growth, patient experience, B2B client satisfaction, and employee engagement. It is also essential that the clinician in this role is a pro at doing the job as they guide others to excel in the collaborative practice of Functional Medicine.\n\nThe Medical Director is a member of the Leadership team and will serve as liaison between \n\n\n* the Executive team \n\n* the Leadership team (cross functional peer group)\n\n* the Clinician team (as the leader)\n\n\n\n\nThis role reports to the SVP, Clinical and Business Operations. It is highly desired for this role to provide care onsite in our NYC center (Union Square).\n\nWhat youโll do:\n\nLead a Team of Clinicians\n\n\n* Provides overall leadership, motivation, and support of the clinician team - full-time, part-time and 1099 clinicians \n\n* Directly manage Lead Physicians who are managers to a team of distributed, virtual clinicians \n\n* Demonstrate care for our clinicians and their experience as providers; create a work environment that emphasizes collective team engagement aligned with Parsley values and provider core competencies\n\n* Attract, develop, and retain clinicians in a manner that fosters ongoing commitment, camaraderie, exceptional performance and job satisfaction\n\n* Drive clinician performance\n\n\n* Overseeing semi-annual performance evaluations, clinical quality criteria\n\n* Measuring performance against internal benchmarks (OKRs, and KPIs)\n\n* Contractual obligations (PGs and SLAs)\n\n\n\n\n\n* Evaluate, determine (in partnership with Finance, Clinical ops, and People) and implement changes to clinician staffing mix\n\n\n* Part Time, Full Time, MD, DO, PA, NP, On Site, Remote, 1099, state licensure distribution and redundancy needs\n\n\n\n\n\n* Oversee the development of training curricula to drive forward an optimal member journey within Functional Medicine-based, member-centered care.\n\n* Evaluate and implement improvements to policies, procedures, and protocols. \n\n\n\n\nDrive the Clinical Practice, Health Outcomes and Service Design\n\n\n* In partnership with product, CEO, sales, and clinical team:\n\n\n* Ensures Parsley Healthโs services deliver repeatable, reliable health outcomes \n\n* Use data to measure experience, engagement, and cost savings\n\n\n\n\n\n* Lead with data to inform business decisions and to create a high-level of trust, accountability and transparency in decisions.\n\n* Own / partner on scaleable, measurable organizational change initiatives\n\n* Evangelize the healthy symbiosis between compassionate, member-centric care delivery and business needs.\n\n\n* Together, and only together, these teams improve the member experience.\n\n\n\n\n\n* Communicate individual, team, and systemic issues using data, impact analysis, process documentation, and training for relevant, durable solutions.\n\n* Serve as the company-wide clinical liaison for regulatory matters, process improvement, performance monitoring, and relevant statistical analysis.\n\n* Spot issues and opportunities with a data-based plan to address.\n\n* Provide licensed clinical coverage of 50 states + Washington D.C. to meet utilization and capacity requirements\n\n* Follow all (clinical and administrative) Parsley policies, procedures, pathways and member journeys.\n\n* Continuously improve care delivery \n\n\n\n\nCross-functional Leadership across Parsley Health\n\n\n* Actively participates in / directly owns select Leadership meetings and responsibilities. Will attend Executive and other meetings to update and communicate up/downs needed.\n\n* Be a cross-functional partner in the following areas:\n\n\n\n* Data: provide Subject Matter Expertise consultation to Data lead who owns the outcomes data roadmap; and Ops leader who owns clinical operations data tracking.\n\n* Operations Exec: deliver measurable clinical impact to both topline revenue, margin targets, and clinical outcomes. \n\n* Sales/Growth: contribute to initiatives, including presenting at conferences and events, supporting sales in key meetings. \n\n* People: Oversee the planning and execution of medical staff credentialing and of Medical Staff Bylaws, Rules, and Regulations, including peer review and compensation processes.\n\n* Clinical Operation: monitor capacity, licensing, credentialing, and mid-level credentialing, and oversight with the Lead team. \n\n* Legal / Regulatory affairs: maintain familiarity with relevant health care laws and concepts (e.g. Stark law, federal anti-kickback statutes, fair-market valuation) and supports systems to ensure adherence. Senior Medical Advisor/Operations lead own execution on compliance. \n\n* Finance: Understand and can explain our financial model, unit economics and financial targets and is able to align clinicians with business goals. \n\n\n\n\n\n\nDeliver Excellent Patient Care \n\n\n* Manages a panel of patients by providing approximately 6 patient facing hours weekly at Parsley and demonstrating excellence in completing clinician responsibilities\n\n\n\n\nWhat youโll need:\n\n\n* Board-certified MD or DO with a focus on functional or integrative medicine\n\n* Proven acumen in business, digital and data-focused programs and processes\n\n* Demonstrated leadership in transformative primary care initiatives\n\n* Passion for working a few hours each week, directly handling patient care\n\n* Enthusiastic about cross-functional collaboration and innovative healthcare solutions\n\n* Excellent communication skills and a proven experience driving measurable business impact\n\n* Deeply experienced leadership of people (at least 5 years)\n\n* Experience leading clinical teams to meet SLAs and performance guarantees within B2B and payer contracts\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $250,000 - $275,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft, Senior, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Role\n\nLeafLink is seeking a highly skilled and experienced leader who will take charge of and lead operations efforts for our industry-leading financial service offerings. As a key member of our growing team, the ideal candidate will play a crucial role in guaranteeing the efficient, compliant, and customer-centric delivery of our financial services. This role is highly collaborative and requires a strong leader with exceptional organizational and strategic skills, along with a deep understanding of the financial services and banking industry. As the director, your contribution will be instrumental in maintaining the seamless operation of our financial services offering, ultimately driving our organization's growth, compliance, and overall success.\nWhat Youโll Be Doing\n\n\n* Oversee operational aspects of relationships with third-party entities, including payment processors, technology platforms, financial institutions, and other service providers.\n\n* Ensure effective collaboration and adherence to vendor service level agreements (SLAs).\n\n* Develop comprehensive operating procedures and workflows for various stakeholders involved in the initiative.\n\n* Collaborate with cross-departmental teams (compliance and customer support) to gather input and create a holistic plan for addressing customer inquiries, compliance issues, and inbound requests.\n\n* Establish clear operating procedures to facilitate the resolution of compliance-related issues.\n\n* Provide support for customer inquiries related to payment processing.\n\n* Document procedures for addressing and rectifying customer issues promptly and effectively.\n\n* Manage general customer account administration and reporting activities.\n\n* Oversee the onboarding of new service users.\n\n* Ensure compliance with all relevant regulations, as well as compliance with LeafLinkโs third parties.\n\n* Monitor the issuance of reports and statements to customers, verifying their compliance with regulatory requirements and terms of service agreements.\n\n\n\nWhat Youโll Bring to the Team\n\n\n* 5+ years of experience in financial services and/or fintech\n\n* Proven track record history of outstanding performance in financial service operations, including a background in managing third-party relationships, supporting customers, and possessing functional expertise in the payments industry and compliance\n\n* Exceptional leadership, team management, and organizational skills \n\n* Proficiency in creating and documenting operating procedures\n\n* Strong written and verbal communication skills\n\n* Deep understanding of financial regulations and compliance requirements\n\n* Customer-centric mindset with a commitment to issue resolution\n\n* Proficient in Microsoft Office and Google Suite tools including Microsoft Excel and/or Google Sheets\n\n* Ability to thrive in a fast-paced, high-growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges\n\n* You are the poster child for the startup hustle: change is your only constant, no challenge is too big, and no task is too small\n\n* Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed\n\n* Ability to work well independently as well as with other members of the team, both in person and remotely\n\n* Experience growing customer knowledge and relationships in complex accounts\n\n* Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft, Excel and Non Tech jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.