\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. \n\n \nOverview:\n\nEngineering at LivePerson is an inspired, customer-obsessed organization dedicated to building solutions that redefine the Conversational AI industry. We work in small, collaborative, agile, and mission-driven teams with a clear mission empowering quality, continuous feedback, testing, monitoring, and end-to-end ownership. \n\nYou will: \n\n\n* Build the platform that serves the real time monitoring needs of our customers\n\n* Design and develop high-volume, low-latency applications for important systems and delivering high-availability and performance\n\n* Design complex high performance backend services using Java\n\n* Develop technical specifications and documentation\n\n* Debug production issues and help maintain existing code\n\n* Participate in on-call rotations\n\n\n\n\nYou have:\n\n\n* Bachelor's or Master's degree in Computer Science or a related field\n\n* At least 8+ years of software development experience\n\n* Programming skills in Java\n\n* Experience working with public cloud platforms like AWS / GCP\n\n* Experience in Kubernetes\n\n* Experience with Git, Jenkins, and other Development tools\n\n* Experience debugging/testing applications\n\n* Experience building RESTful microservices\n\n* Familiar with basic Devops tasks for deploying applications in dev/test environments\n\n\n\n\nNote: You will have to be located in Germany for this position with a valid work permit.\n\nBenefits: \n\n\n* Time away: Vacation, public holidays and care days.\n\n* Financial: Pension, deferred pension and ESPP.\n\n* Family: Parental leave.\n\n* Development:  Generous tuition reimbursement and access to internal professional development resources.\n\n* Additional: Exclusive perks and discounts.\n\n\n\n\nWhy you’ll love working here: \n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.\n\n \n\n \n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud, Senior, Engineer and Backend jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerlin, Berlin, Germany

\nAbout the Position\nThe Senior Platform Engineer will report to the Lead DevOps Engineer. They will help pioneer industry-leading technologies and toolsets to enable our developers to innovate in record time. They will have the opportunity to create, evolve, scale, integrate, fortify, and automate our deployment pipeline and core services to solve unique and constantly-iterating engineering challenges. \n\n\nAbout the Core Platform Team\nThe Core Platform team, inside the R&D organization, is responsible for working with R&D teams across the global FiscalNote organization. Core Platform is responsible for owning and evolving common tools, libraries, standards, and practices that are shared by numerous teams with similar needs. By understanding the team’s needs and leveraging best practices, Core Platform can become a force multiplier for the R&D organization.\n\n\nAbout You\nYou are a senior engineer who loves to solve technical problems and tackle new challenges. You possess a robust set of skills and experience but are keen to dig into new technologies. You are enthusiastic, self-reliant, thoughtful, and resourceful. You’re excited to drive forward projects such as securing AWS cloud infrastructure and working with complex Kubernetes deployments. You take the initiative to own and improve out-dated infrastructure practices, prioritizing automating solutions for future team members. You thrive as a self-starter and can operate with some autonomy. \n\n\n\nWhat To Expect In This Position\n* Automate, maintain, and scale production environments across multiple cloud providers, with a focus in AWS.\n* Team with other engineers initiatives to evolve FiscalNote’s infrastructure, architecture, and development processes.\n* Continually monitor and ensure the health and uptime of our production environment and its dependencies.\n* Ensure the security and compliance of our infrastructure and systems by implementing best practices and following industry standards.\n* Build and evolve the infrastructure to meet customer and internal SLAs\n* Work in a highly-collaborative, fast-paced environment.\n* Build and use continuous deployment tools to provide a seamless deployment process to all environments.\n* Work closely with Global R&D teams.\n* Manage your workload and commitments effectively, and act autonomously.\n* Participate in an on-call rotation with the Platform team.\n\n\n\nWhat Sets You Apart\n* A passion for working with system infrastructure.\n* Extensive experience working with AWS (IAM, EKS, Security Groups, EFS)\n* 6+ years working in a DevOps role in a technology organization.\n* 3+ years of work experience with Kubernetes.\n* 3+ years of system architecture.\n* 4+ years with Infrastructure-as-Code and configuration management tools such as Terraform (preferred), Cloud Formation, Pulumi, and Ansible\n* 3+ years experience with cloud security fundamentals, including patch management and secure configurations with experience working in regulated environments preferred.\n* Experience with Helm for deployments.\n* Coding experience in Python, Shell, GO, or other languages.\n* Experience designing and developing CI/CD pipelines, preferably in Github Actions.\n* Experience with Linux CLI and POSIX shells.\n* Experience with working with multiple development teams on different projects.\n\n\n\nBonus Points if You Have\n* Experience working with PostgreSQL or other relational databases and Mongo NOSQL databases\n* Exposure to message broker technologies such as RabbitMQ.\n* Mentored junior engineers\n* Ability to help in the reduction of cost for Cloud services.\n\n\n\n\n\n\nExcited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply! FiscalNote is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply to jobs unless they meet all of the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact [email protected], we'd be happy to connect!\n\n\nAs part of FiscalNote's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to [email protected] to let us know the nature of your request.\n\n\nAbout FiscalNote \nFiscalNote (NYSE: NOTE) is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action.\n\n\nHome to CQ, FrontierView, Oxford Analytica, VoterVoice, and many other industry-leading brands, FiscalNote helps organizations stay ahead of political and business risk.\n\n\nAt FiscalNote, we Lead with Values\nKnow your Audience ∙ Find the Truth ∙ Drive Alignment ∙ Level Up ∙ Own the Job ∙ Bias for Action ∙ Support the Family \n\n\nFiscalNote is continuing to hire new talent, with all interviewing and on-boarding done virtually due to COVID-19.  New team members, along with our current staff, will temporarily work remotely (unless communicated otherwise).  \n\n\nCompany Benefits\nFiscalNote supports our people by enabling team members with flexibility and benefits to promote well-being and balance, ensuring all FiscalNoters can bring their authentic selves to work. We start by offering competitive salaries, retirement accounts, and equity packages to ensure we’re all FN owners. Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe. Learn more at https://careers.fiscalnote.com/benefits/.\n\n\nFiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer.\n\n\nFiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov/E-Verify. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote United States

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nOverview:\n\nLivePerson is looking for a Devops engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.\n\nYou will: \n\n\n* Ensure product high uptime and reliability 24x7.\n\n* Manage Linux servers in a multi-cloud environment\n\n* Manage high availability Kubernetes resources using Helm charts\n\n* Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm\n\n* Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance\n\n* Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty\n\n* Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others\n\n* Managing message bus systems such as Kafka and Pulsar\n\n* Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity\n\n\n\n\nYou have:\n\n\n* Minimum 4+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)\n\n* Highly experienced working in the Linux environment, good scripting in Bash / Python.\n\n* Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.\n\n* Strong experience in Terraform, CloudFormation or other IAC\n\n* Experienced in SQL, including DDL and complex queries\n\n* Experienced working in the Kubernetes platform\n\n* Experience working in a microservices architecture using a message bus\n\n* Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab\n\n* Ability to integrate security best practices into the SRE workflow.\n\n* Highly motivated and independent.\n\n* Team player and excellent interpersonal Skills.\n\n* Excellent written and verbal communication skills.\n\n* BS in Computer Science or a related field, or equivalent work experience.\n\n* A strong background in cloud, network and application security and compliance\n\n* Experience with GPT or other LLMs a strong advantage\n\n\n\n\nBenefits\n\n\n\n* Health: Medical, Dental, and Vision\n\n* Time away: Vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n\n\n\nWhy You’ll Love Working Here\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\nBelonging At LivePerson\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India

\nAt Gradle Inc. our purpose is to bring joy to software builders and value to the business professionals that use it. We are the company behind the Gradle Build Tool, which is one of the top 20 Most Popular Open Source Projects for IT, used by millions of developers, and is downloaded almost 30 million times a month. \n\nOur commercial product, Develocity, has set new standards in software development and is used at companies like LinkedIn, Google, Netflix, SAP, and most valuable technology and Global 1000 companies from around the world. As such, Gradle is one of the fastest-growing start-up ventures based in Silicon Valley.  We achieved our Series C funding in December of 2021 and are moving into a period of rapid growth.\n\nGradle is one of the original remote-first organizations - we were founded back in 2008 by two engineers living on opposite sides of the world. Today, the Gradle workforce includes employees in 27 countries and 5 continents.\n\nEnsuring a diverse and inclusive environment where we learn from each other is important to our values and culture. We welcome all people of diverse backgrounds, experiences, abilities, and perspectives!\nJob Description\nPlay a Critical Role in Helping Our Customers Optimize Developer Productivity\n\nAs a Pre-Sales Engineer at Gradle, you will be on the front lines, working closely with our customers, prospects, and partners, guiding them on how to optimize the productivity of their engineering organization by improving the software build and testing processes. You will work with our Sales, Product Management, and Engineering teams to help customers understand and experience the value of the Develocity solution from a technical, business, and financial perspective. \nWe Remove Obstacles to Your Success\n\nAt Gradle,  our sales organization leverages the following to to allow you to focus on creating pipeline and driving revenue:\n\n\n* A hardened qualification and prioritization process to ensure you are engaged with right end users at the right companies\n\n* A world class product that solves a massive problem every software developer and Engineering leader faces daily\n\n* A standardized evaluation process that delivers immediate technical value and a hard cost ROI in just a few days\n\n* A referenceable network of brand name customers and OSS partners willing to speak to new prospects about their success\n\n\n\nWho You Are And What You Will Do\n\n\n* Strong work ethic and can-do attitude.\n\n* Collaborate with the Sales team through MEDDICC to identify and communicate the potential application of the Develocity product in prospective customer environments.\n\n* Deliver inspiring and compelling software demos, solution presentations, workshops, and product trials showcasing Develocity’s value.\n\n* Provide technical recommendations on how to orchestrate, test, optimize and understand prospective customers’ software builds leveraging Gradle solutions\n\n* Collaborate with the Engineering team SMEs to implement specific use cases that are high-value for prospects and customers. \n\n* Become a trusted Developer Productivity technical advisor to prospective customers and the partner community.\n\n* Act as a SME to educate your Sales colleagues on relevant product knowledge.\n\n* Help to maintain FAQs of information learned in the field and tested through experience.\n\n* Keep current with the latest trends and tools in the DPE, SDLC, and DevOps landscape.\n\n* Communicate important customer product feedback to Product Marketing, Product Management and Engineering teams.\n\n\n\nWhat You Bring\n\n\n* 10+ years of experience working in Pre-Sales Engineering, Solutions Engineering, Consulting, IT Architecture, Build Engineering, DevOps, or a combination of these, either selling to, or working in, enterprise environments. Practitioners are welcome and encouraged to apply. If you have domain experience and are excited about the possibility of working in a field role, we invite you to talk to us.\n\n* Familiarity and technical understanding of SDLC tools, SDLC supply chain observability and build tools in particular:\n\n\n\n* Build tools (Maven, Gradle, Android, Bazel, NPM, Python, etc.)\n\n* VCSs (Git, Subversion, etc.)\n\n* CI/CD tooling (Jenkins, GitLab, TeamCity, Github Action, Harness, ArgoCD, etc.)\n\n* Container technologies (Docker, Kubernetes, OpenShift, etc.)\n\n* Artifact repositories (Artifactory, Nexus, etc.)\n\n* SDLC Supply Chain Security\n\n\n\n* Advanced communication and presentation skills.\n\n* Excellent time management skills and the ability to prioritize activities autonomously in the best interest of your Sales team.\n\n* A “continuous learning” mindset and thirst for knowledge, with a deep desire to build impactful solutions.\n\n* Up to 35% traveling to customer sites and events\n\n\n\nNice to Have\n\n\n* Hands-on experience with Develocity\n\n* Hands-on experience with uploading a Build Scan® to scans.gradle.com\n\n* Scripting/SQL Experience\n\n\n\n\nCheck out DPE University. \nWhat We Offer\n\n\n* Ability to work from any place in the world in a remote-first environment with flexible working hours\n\n* Work on a fast-growing product with a clear vision for the future\n\n* Close collaboration with an ambitious and experienced team and the opportunity to learn from them regardless of your experience level\n\n* Opportunities for growth in your career and in leadership responsibilities\n\n* In-person meetings, such as our annual company offsite (where previous locations have included France, Spain, and Italy), team meetings, and onboardings\n\n* Contribute to leading solutions in the new industry of Developer Productivity Engineering and work with cutting-edge DPE tools and practices\n\n* Competitive salaries and equity grants\n\n\n\nCompensation\n\nWe offer competitive salaries and equity grants to all team members. \n\nThe US salary range for this position is 225-275 OTE which reflects the target ranges for all US locations. Within this range, individual pay is determined by geographic location and additional factors including but not limited to experience, relevant skills, qualifications, seniority, performance, and travel requirements. Our recruiting team can share more information about the specific salary range for your location during the hiring process.\nBenefits & Perks\n\n\n* A focus on learning and development – Gradle offers an annual L&D stipend and a monthly company-wide Learning Day\n\n* Home office stipend to make sure you are fully set up to work remotely\n\n* Generous Paid Time Off\n\n* Paid public holidays\n\n* Volunteer Day - Giving back to the community has always been a priority at Gradle, so we offer up to 8 hours of paid work time each year for team members to give back to their local communities\n\n* (US) Competitive healthcare offerings with multiple options covered at 100% for team members only, short-term and long-term disability coverage, and employer-paid life insurance coverage\n\n\n\nLocation\n\n\n* Remote from the UK (or similar timezone)\n\n\n\n\n\n\nWhile our team works remotely and is spread across the globe, we deeply value daily interactions and collaboration.\nAbout us\n\nVisit our careers page to learn more about the company and see other open positions. \n\nWe are committed and skilled software engineers, product designers, and marketing experts who are passionate about developer productivity. We take pride in delivering products that are relied upon daily by some of the world's leading software organizations, such as Netflix, LinkedIn, Airbnb, Spotify, Twitter, and Atlassian.\n\nOur team is globally distributed but deeply connected. We value our interpersonal relationships as much as we value our achievements.\n\nWe are a diverse and inclusive workplace where we learn from each other and together. We welcome people of different backgrounds, experiences, abilities, and perspectives.\nPrivacy Notice\n\nFor information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Job Applicant Privacy Notice.\n\nAt this point, we hope you're feeling excited about the job description you’re reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.\n\nWe're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.\n\nWe want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, DevOps, Marketing, Sales and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nWe are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Poland and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.\n\nOverview:\n\nOur global DevOps team is growing rapidly, requiring a manager to lead and collaborate across the US, EMEA, and APAC regions to support our datacenter and cloud environments. This team focuses on the stability and reliability of our global infrastructure by leveraging existing standards, processes, and automation solutions. The DevOps Engineer Manager will oversee a team of engineers, serve as a domain expert in networking technologies, and support both datacenter and cloud infrastructure.\n\nYou will:\n\n\n* Lead and manage projects, changes, and incident resolutions.\n\n* Make strong decisions in high-pressure, fast-paced environments.\n\n* Develop, maintain, and support data center and cloud technologies across our global infrastructure, including routing, switching, and cloud technologies.\n\n* Oversee the implementation of changes, upgrades, and preventative maintenance.\n\n* Troubleshoot hardware, software, and vendor incidents to resolution, and identify remediation improvements.\n\n* Develop and leverage automation and monitoring tools to maximize visibility and recovery.\n\n* Communicate and collaborate across teams and levels to manage projects or incidents.\n\n* Mentor and guide team members to enhance their technical skills and professional growth.\n\n\n\n\nYou have:\n\n\n* Strong working knowledge in configuring and troubleshooting routing protocols (BGP, OSPF, and static).\n\n* Extensive experience with data center and cloud-based networking technologies and infrastructure (LAN, WAN, firewall, SDWAN, BGP, DNS, load balancing, VPN, etc.).\n\n* Experience with Arista and Cisco configurations and maintenance.\n\n* Deep understanding of network protocols and services.\n\n* Extensive experience in Linux environments and enterprise distros.\n\n* Experience with software development and strong scripting skills.\n\n* Experience with Palo Alto firewall configurations and maintenance.\n\n* Experience with F5 LTM and AFM configurations and maintenance.\n\n* Experience with networking and securing Kubernetes with Calico.\n\n* Experience with cloud technologies and IaC deployments.\n\n* Experience with GCP, AWS, Azure cloud environments (Certifications preferred).\n\n* Experience with virtual and containerized deployments in both data center and cloud.\n\n* Experience with Kubernetes and GKE deployments and networking elements (CNI, Istio, Calico).\n\n* Experience with CI/CD pipeline components, support, functionality, and tools.\n\n* Experience with version control concepts and operations (Git).\n\n* Experience with data formats XML, JSON, YAML and parsing with Python data structures.\n\n* Experience working within an Agile development environment.\n\n* Experience with webhooks, API styles, HTTP response codes, and authentication mechanisms.\n\n* Experience with Ansible deployments and creating Ansible playbooks.\n\n* Experience with Jenkins and parameterization.\n\n* Use of automation tools and modules (Rundeck/Puppet/Terraform).\n\n* Experience with Network Automation and Programmability Abstraction Layer with Multivendor (NAPALM) framework.\n\n* Leverage model-driven programmability within an Arista networking environment.\n\n* Experience with cloud infrastructure such as Compute, Network, Storage, and Backup.\n\n* Understand the need to organize code into methods, functions, classes, and modules.\n\n* Experience with monitoring performance metrics and KPIs.\n\n\n\n\nAdditional Requirements:\n\n\n* Collect feedback and requirements from design and technical staff.\n\n* Create diagrams, business cases, and architectural design documents.\n\n* Support on-call and weekend rotation as needed.\n\n* Collaborate with cross-functional teams.\n\n* Able to handle stressful situations with a level-headed approach.\n\n* Excellent verbal and writing skills (English).\n\n\n\n\nNOTE: This is position in Poland. Please apply only if you are in Poland\n\nBenefits: \n\n\n* Health: medical, dental, and vision\n\n* Development: Native AI learning\n\n\n\n\n#LI-Remote\n\nWhy you’ll love working here:\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson: \n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\n We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nKatowice, Silesian Voivodeship, Poland

\n LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. \n\n Overview:\n\nLivePerson is currently seeking an experienced professional to join our Conversational Cloud Integration team as a Software Development Engineer. You will join a team of experienced Software Development experts to develop strategic products/solutions for integrating customers conversations into LiveEngage platform for further servicing and monitoring. This role provides an opportunity to enter a fast-growing organization and shape the future of LivePerson.\n\nYou should be an expert in:\n\n\n* Designing and building distributed systems comprised of a microservices architecture\n\n* Collecting requirements from internal and external stakeholders and breaking it down into concrete development tasks\n\n* Working closely with internal DevOps teams to develop plans for tuning the infrastructure and platform for high load and scalability\n\n\n\n\nWe are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Germany or Bulgaria and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.\n\nYou will: \n\n\n* Define detailed technical requirements based on a high-level description.\n\n* Use your expert knowledge to design and implement robust highly-available back-end services that scale\n\n* Be responsible and drive the adoption of new and exciting technologies.\n\n* Assess the impact of new features based on metrics that are visualized on our dashboards\n\n* Support other team members and work together with colleagues around the world to achieve the best results\n\n\n\n\nYou have:\n\n\n* Minimum Bachelor's degree in Computer Science, Engineering or equivalent\n\n* 2+years of software development skills (preferably Java)\n\n* 2+ years of experience with OLTP databases and API development\n\n* Experience in Agile methodologies and using collaboration tools like Jira, Confluence\n\n* Familiarity with cloud services, in particular GCP\n\n* Familiarity with monitoring tooling e.g. Grafana, Kibana\n\n* Familiarity with Kubernetes, Docker\n\n* Experience with unit, integration testing\n\n* Team player with strong communication and organizational skills\n\n* Ability to learn new and emerging technologies\n\n\n\n\nNote: You will have to be located in Bulgaria OR Germany for this position with a valid work permit.\n\nBenefits: \n\n\n* Health: medical, dental, and vision\n\n* Time away: 28 vacation days\n\n* Development: Generous tuition reimbursement and access to internal professional development resources. \n\n* Additional: Food Vouchers.\n\n\n\n\nWhy you’ll love working here: \n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSofia, Sofia City, Bulgaria

\n LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. \n\n Overview:\n\nLivePerson is currently seeking an experienced professional to join our Conversational Cloud Integration team as a Software Development Engineer. You will join a team of experienced Software Development experts to develop strategic products/solutions for integrating customers conversations into LiveEngage platform for further servicing and monitoring. This role provides an opportunity to enter a fast-growing organization and shape the future of LivePerson.\n\nYou should be an expert in:\n\n\n* Designing and building distributed systems comprised of a microservices architecture\n\n* Collecting requirements from internal and external stakeholders and breaking it down into concrete development tasks\n\n* Working closely with internal DevOps teams to develop plans for tuning the infrastructure and platform for high load and scalability\n\n\n\n\nWe are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Germany or Bulgaria and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.\n\nYou will: \n\n\n* Define detailed technical requirements based on a high-level description.\n\n* Use your expert knowledge to design and implement robust highly-available back-end services that scale\n\n* Be responsible and drive the adoption of new and exciting technologies.\n\n* Assess the impact of new features based on metrics that are visualized on our dashboards\n\n* Support other team members and work together with colleagues around the world to achieve the best results\n\n\n\n\nYou have:\n\n\n* Minimum Bachelor's degree in Computer Science, Engineering or equivalent\n\n* 2+years of software development skills (preferably Java)\n\n* 2+ years of experience with OLTP databases and API development\n\n* Experience in Agile methodologies and using collaboration tools like Jira, Confluence\n\n* Familiarity with cloud services, in particular GCP\n\n* Familiarity with monitoring tooling e.g. Grafana, Kibana\n\n* Familiarity with Kubernetes, Docker\n\n* Experience with unit, integration testing\n\n* Team player with strong communication and organizational skills\n\n* Ability to learn new and emerging technologies\n\n\n\n\nNote: You will have to be located in Bulgaria OR Germany for this position with a valid work permit.\n\nBenefits: \n\n\n* Time away: Vacation, public holidays and care days.\n\n* Financial: Pension, deferred pension and ESPP.\n\n* Family: Parental leave.\n\n* Development:  Generous tuition reimbursement and access to internal professional development resources.\n\n* Additional: Exclusive perks and discounts.\n\n\n\n\nWhy you’ll love working here: \n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerlin, Berlin, Germany

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. \n\nOverview:\n\nJoin the Platform Foundation team at LivePerson! We’re in search of a Software Engineer II to become part of our dynamic environment. Your responsibilities will involve engaging in various projects across different company domains to streamline and help improving customer-brand interactions via messaging platforms. Collaboration is essential as you collaborate with internal teams, external partners, and major clients to create exceptional products. Our focus is on the core services such as the personal data deletion framework, the service registry, which are at the heart of the LivePerson’s products.\n\nYou will: \n\n\n* Build the platform that serves the real time monitoring needs of our customers\n\n* Design and develop high-volume, low-latency applications for important systems and delivering high-availability and performance\n\n* Design complex high performance backend services using Java\n\n* Develop technical specifications and documentation\n\n* Debug production issues and help maintain existing code\n\n* Participate in on-call rotations\n\n\n\n\nYou have:\n\n\n* Bachelor's or Masters degree in Computer Science or a related field\n\n* At least 3+ years of software development experience\n\n* Programming skills in Java\n\n* Experience working with public cloud platforms like AWS / GCP\n\n* Experience in Kubernetes\n\n* Experience with Git, Jenkins, and other Development tools\n\n* Experience debugging/testing applications\n\n* Experience building RESTful microservices\n\n* Familiar with basic Devops tasks for deploying applications in dev/test environments\n\n\n\n\nBenefits: \n\n\n* Time away: Vacation, public holidays and care days.\n\n* Financial: Pension, deferred pension and ESPP.\n\n* Family: Parental leave.\n\n* Development:  Generous tuition reimbursement and access to internal professional development resources.\n\n* Additional: Exclusive perks and discounts.\n\n* #LI-Remote\n\n\n\n\nWhy you’ll love working here: \n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Java, Cloud, Engineer and Backend jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerlin, Berlin, Germany

We are actively recruiting a DevOps Technical Lead at Aledade. We’re looking for our engineers to be self-starting, and proactive; they are expected to work collaboratively, with minimal supervision, to ensure our systems are scalable, available, and secure. As a DevOps Technical Lead you are responsible for taking the lead on projects and delegating work where appropriate, collaborating with team members to identify and fix technical issues, guiding the team through the technical challenges of building, maintaining and improving our AWS infrastructure. We work together with other engineering teams including app, data architecture, and ETL to build new CI/CD pipelines and improve existing ones, provide tools that help automate engineering workflows, monitor systems for health and availability, and ensure our systems are secure and HIPAA compliant.  \n\nThe ideal candidate will have extensive experience with containers and container orchestration, expert understanding of configuration management tools (Ansible and Terraform preferred), experience deploying highly available Postgresql databases leveraging AWS RDS, knowledge of deploying and configuring kubernetes primitives and helm charts, experience motivating staff and creating a space where they can ask questions and voice their concerns, and a deep understanding of building systems that adhere to a compliance framework such as HIPAA.\n\nAll prospective hires will be required to demonstrate that they have been fully vaccinated against COVID-19 with a COVID-19 vaccine for which the U.S. Food and Drug Administration has issued a license or an Emergency Use Authorization prior to November 1, 2021, or their mutually-agreed upon start date at Aledade, whichever is later, unless they qualify for a medical or religious accommodation to this vaccination requirement. \n\nIf you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we’d love for you to join us!\n\nWho We Are:\nAledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients.  We are on a mission to change healthcare for the better and solve complex problems within the healthcare system. \n\nWe follow the simple but radical idea that Aledade only succeeds when our partner practices succeed.  From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO),  revamping the way they practice and getting them back to where they should be: quarterbacking their patients’ health care!\n\nOur customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.\n\nWhat Does This Mean for You?\nAt Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn.  You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission.\n\nWe’ve recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces,  Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, and a 2020 Inno on Fire by DC Inno. \n\nThat’s because the things that matter to you also matter to us!\n\nIn addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members:\n\nFlexible work schedules and ability to work remotely available for many roles\nEducational Assistant Program\nRobust time off plan (21 days of PTO in your first year!)\nPaid Volunteer Days\n10 paid holidays\n12 weeks paid Parental Leave for all new parents\n6 weeks paid sabbatical\nHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners\n401(k) with up to 4% match\nStock options\nMonthly cell phone stipend \nWeekly catered lunches\nJeans everyday workplace\nGender neutral bathrooms \nAnd more!\n\nAt Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Senior, Engineer, Executive and Medical jobs that are similar:\n\n $80,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, GA

\nJazzHR is actively seeking an experienced Linux Systems Engineer to join our Pittsburgh-based team. In this role, you'll be responsible for supporting and enhancing a complex SaaS infrastructure hosted on AWS, as well as the internal tools and processes used to build, deploy, and monitoring our software. \nReporting to the Director of Technology Operations, you'll work with others on the team to design, implement, and improve our end-to-end processes and environments. Your focus will be on the improving operational elements of our services including improving orchestration processes, spinning up new infrastructure, maintaining and supporting multiple stacks, and integrating with the development teams. \nWhat you'll be doing:\n* Maintain a high level of availability and quality of service\n* Triage and respond to operational alerts\n* Improve the accuracy and depth of monitoring, in both internal and external observability systems\n* Plan upgrades and migrations for existing systems\n* Participate in design and deployment of new systems\n* Work successfully as a part of a team and independently\n* Make decisions and/or solve problems\n* Constant communication with individuals at all levels within the organization\n* Participate in a low-volume, off-hours on-call rotation to escalated alarms\n\n\nWhat you'll bring:\n* 2+ years full-time (or significant professional/personal) experience as a Linux systems administrator or engineer\n* Understanding of the DevOps mindset and culture\n* A passion for continuous learning and improvement\n* Experience with maintaining high-uptime Linux systems, including responding to production failures\n* Familiarity with networking concepts\n* Experience with Amazon Web Services (AWS) or similar cloud providers\n* Familiarity with configuration management, code building, and/or deployment tools\n* Experience with Docker/containers\n* Competency in MySQL, or similar relational databases; full-text or document search platforms like Solr, Elasticsearch, MongoDB, etc. are a plus\n* Knowledge of monitoring solutions like Nagios, Zabbix, New Relic, Rollbar, etc\n* Solid Bash, Python, and/or PHP scripting skills\n\n\nAbout JazzHR:\nSince 2009, JazzHR has raised the bar in the recruiting software industry, with many of our innovations becoming industry-standard. We’re the first company to put powerful, yet easy-to-use recruiting software in the hands of startups, growing companies, and small businesses from all industries.\nWe’re called JazzHR because we feel it’s a powerful metaphor for the way our software breaks the rules of our industry. Jazz music doesn’t fit into a box. Jazz fans don’t fit in a box. Our company certainly doesn’t fit in a box, either! We're in constant pursuit of improvement. We're always developing new tools, features, and integrations to help over 7,000 businesses that trust us to help them recruit and grow their businesses.\nJazzHR has offices in Pittsburgh, PA and Waltham, MA. Most recently, our team was named "Company of the Year" by the Golden Bridge Awards, a Leader in G2's Fall 2019 Reports and part of the Pittsburgh Business Times' 2019 "Fast 50" List. JazzHR was also included on the Inc 5000 list of Fastest Growing Companies for the third year, chosen for TrustRadius's 2019 Top Rated Award and named a 2019 "Rising Star" by the ADP Marketplace. We're proud of our accomplishments - click here to see more!\nOur team is at the center of everything we do. If you want to contribute to a growing organization, be challenged, and see the results of your efforts, apply to one of our open positions today!\nJazzHR is an equal opportunity employer. All employment decisions are solely based on business needs, job requirements and individual qualifications without regard to race, gender, religion, ethnicity, age or any other status protected by the laws and regulations where we operate. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Linux, DevOps, Amazon, Music, Cloud, PHP and SaaS jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWe are currently looking for an experienced senior team member to provide technical leadership and direction on many of our key Software Engineering client projects (Federal Government). As a Senior Software Engineer, you will be responsible for managing multiple software engineers and developing our company expertise around Software Engineering. . The scope of your work will encompass software development, business intelligence and data analytics projects. Ascella is looking for a Leader who has technical acumen across these areas to help mature programs, lead/manage projects over the long term, recruit technology project managers, and collaborate with teaming partners and customers.\n\nWhat you will be doing\n\n\n* Define the technical vision, engineering rigor, and architectural best practices to manage a team of software engineers\n\n* Manage current Software Engineering client projects and potentially serve as a transitionary technical lead for new opportunities\n\n* Recruit, mentor and retain talented engineers\n\n* Lead in securing new projects in the software engineering practice area, by establishing and maturing relationship with teaming partners and customers\n\n* Contribute to business development activities and serve as Subject Matter Expert (SME) on Federal proposals; including and recruiting key personnel\n\n* Support corporate quality control activities (company is ISO 9001, 20000, 27001 and CMMI L3 Dev)\n\n\n\n\nWhat you need to be considered for this role (required)\n\n\n* Bachelor’s degree in Computer Science, Engineering or similar; Master’s a plus.\n\n* 10+ years of software development experience with 5+ in a technical leadership capacity\n\n* 5+ Years of Federal Contracting experience\n\n* Passion for managing technical teams using continuous improvement methods and Agile development operations preferred)\n\n* Expertise with Java, J2EE, PostgreSQL, JavaScript, JIRA, ESRI, Spring, JBoss, Angular\n\n* Unique experience working with XML-based or XBRL-based data sources\n\n* Experience working in a DevOps & CI/CD environment with automated build-test-deploy tools, including experience with tools such as: Jenkins, Maven, Git, Junit, Ansible, Selenium, JMeter, Jasmine, Burp\n\n* Exemplary written and verbal communication skills to work with clients and partner\n\n* U.S. Citizenship (and willingness to undergo a background investigation)\n\n\n\n\nWhat makes you stand out from the crowd (desired)\n\n\n* Prior experience working with financial data or financial management systems\n\n* Project Management Professional (PMP) Certification\n\n* Expertise with ITIL service management practices\n\n* ITIL v3 Certification\n\n* SAFe Certification\n\n* CSM Certification\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Engineer, Developer, Digital Nomad and DevOps jobs that are similar:\n\n $60,000 — $130,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nOUR MISSION In today’s world we experience a global shift to offline experiences over products. Following this trend, bookingkit is set to digitise and develop tours&activities industry in Europe. Our API partners include connections to top-tier providers such as Google, GetYourGuide and TripAdvisor. Due to our market position we have the possibility to set and influence industry standards and are actively engaged in committees steering this development.\n\nWe are actively looking for a new Senior Software Engineer (m/f/d) to join our team as soon as possible. You will have the chance to not only work on a SaaS system, but also shape the eCommerce experience of thousands of our customers and thus millions of consumers. Your work will have a direct impact on the future success of our product.\n\nIN A NUTSHELL\n\nLevel - \n\nOur Tech Stack - PHP (Yii1, Laravel), Golang, JavaScript (jQuery, Vue.js), MySQL, Redis, git, Gitlab, AWS , PHPUnit, Cypress. io\n\nYour future gear - Mac or Windows laptop (private use allowed)\n\nRemote option - Work from wherever you are in Germany, while enjoying quarterly team events with all bookingkids in Berlin\n\nPerks - Flexible work time, pet friendly office, breakfast, snacks & fruits 24/7, Company BBQs, Team events, Sport leagues, relocation support… and more!\n\n\nTasks\n\n\nMORE ABOUT YOUR DAY-TO-DAY\n\nYour role\n\n\n* As a Software Engineer (mainly PHP and Golang) you are reporting directly to our Head of Product.\n\n* You are part of the Engineering team at bookingkit and will be working closely together with product managers and UX designers to conceptualize and build innovative and scalable software for our customers.\n\n* You will build scalable services in Golang, as well as improve existing systems in PHP (Laravel and Yii).\n\n* Based on your experience, your knowledge in DevOps processes, AWS environments, ReactJS/VueJS or ReactNative will come in handy.\n\n\n\n\nYour mission\n\n\n* bookingkit is building the leading infrastructure for tours & activities in Europe. Thus, at our core we are a B2B2C company, driven by SaaS and APIs. You will have the chance to not only work on a SaaS system, but also the eCommerce experience of thousands of our customers and thus millions of consumers.\n\n* Our API partners include connections to top-tier providers such as Google, GetYourGuide and TripAdvisor. Due to our market position we have the possibility to set and influence industry standards and are actively engaged in committees steering this development. We are in the unique position to be the market leader for infrastructure technology and now need to develop our platform in that direction as well.\n\n* Your role is to be part of the change from a mostly monolithic PHP driven structure to a (micro-)service driven structure using state of the art technology, like Golang.\n\n* In order to succeed on that mission we are recruiting top tier engineers to support us on our path.\n\n\n\n\nYour tasks\n\n\n* Build and launch scalable, production-ready software.\n\n* Collaborate with product managers & UX designers during product exploration to give context on feasibility.\n\n* Contribute to the product, software architecture, infrastructure, tech stack, as well as the user experience.\n\n* Share your knowledge and experience with other engineers.\n\n\n\n\n\nRequirements\n\n\n\n* Working experience of at least 4 years.\n\n* You are experienced in Golang and PHP and frameworks like Laravel or Yii.\n\n* You have worked with RESTful APIs and have a sound understanding of MySQL.\n\n* You strive for high code quality, are no stranger to design patterns and love to write automated tests.\n\n* You are fluent in English and communicate with internal and external stakeholders on a high level.\n\n\n\n\nNICE-TO-HAVES\n\n\n* Experience with AWS/DevOps would definitely be a plus.\n\n* Knowledge of frontend technologies would also be beneficial.\n\n\n\n\n\nBenefits\n\n\nWe invest in your future: We care about individualized personal and professional development. After 6 months, we provide you with a development budget of up to 1000 € plus an extra day off for training and development purposes. Frequent feedback and coaching sessions with your Team Lead help you to achieve your career goals.\n\nWe live our values: Flat hierarchies and #transparency are no empty promises! Share your ideas and #bookingkidness with us and contribute to our #growth. We #trust you to do a great job at your own pace: flexible working hours and home office prove it.\n\nWe believe in work-life-balance: You will work with the best in the industry - 70 great colleagues from +10 nations are waiting for you to join us. We love to share our knowledge in bookingkit university, but of course there is always time for fun team events- our monthly Barbecues are legendary!\n\n\n\nPlease state your earliest starting date and salary expectation when applying. We are looking forward to hearing from you! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Engineer, Developer, Digital Nomad, DevOps, English, JavaScript, Laravel, PHP, API, SaaS, Golang and Ecommerce jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nEmployer's note: We're looking for someone in the DC to Richmond, VA area-ish; however, we could live with the NE corridor-ish. More in the posting below.\n\nJob description\n\nWe're looking for a new team member to, first and foremost, drive the release management process behind our small-and-mighty engineering team. We believe that our ability to ship software quickly is a key competitive advantage, and as-such are continually driving ourselves towards a fully realized continuous delivery process. In this role, you will be expected to be a leader towards accelerating this effort, which entails overseeing the full delivery lifecycle - planning the release process as features are being designed / developed, aiding the engineering team's build out of functional & automated testing efforts, assessing the quality criteria of what is shippable, and communicating the timeline and expectations to stakeholders. Furthermore, you’ll be responsible for driving a company culture of fast, reliable software delivery by researching the state of the space, prioritizing areas of investment, and partnering with others to move us forward.  This all means that you'll be helping our with the actual testing of the code and driving improvements to how we test.  Should we change how we're using our tools to make this better? Drive that discussion. Yes, we're looking for a combination of all of these things!  Oh, and if you have an interest ability towards the DevOps world, or you want to wade into the world of data/data management/analysis, or if you want to actually write some application code on the side because it makes you happy, we're small and nimble and have plenty of work to do; the focus is on the getting code out the door, but there's plenty of other things too.\n\n*** \nUpdate on 'Location' : So, while we do have the 'remote' flag on, we're *ideally* looking for someone in the Richmond, VA area-ish (think: 2 hour train ride, so DC to Raleigh to Charlottesville); however, you could live with the NE corridor-ish (think: <2 hour flight; our VP Engineering is near Boston), too.  Or, put another way: are you available to be in the Richmond, VA virtual office once every month-ish (in, you know, normal times when there isn't a global pandemic)?  Yeah, That'd be greaaaaaat... Don't forget the cover page on those TPS reports either.\n****\n\nIdeally you are as eager and passionate as we are about:\n\n\n* Crafting thoughtful user experiences that help people (in our case doctors, nurses, and medical assistants) make the best decisions possible while removing tedious BS from their daily workflow.\n\n\n\n* reducing the large amount of time that clinicians spend on documenting what they have already done (go ahead -- ask your doctor about how much they like their EHR (electronic health record) next time you’re sick)\n\n\n\n* re-imagining not only the traditional user experiences & workflow of EHRs, but also the medium through which the latest medical best practices can be actionably and seamlessly incorporated into delivering care.\n\n\n\n\nOK, you may not be super-passionate about these things right now (let’s face it -- medical workflows and “EHRs” sound pretty boring on paper), but you will be. Why? Because you’ll be building software that fixes INCREDIBLY FRUSTRATING experiences for doctors.  And it’s incredibly satisfying to modernize, replace & improve outdated, problematic software.  It’s important. And you’ll be loved/adored for it.  (And once you see the way this stuff is currently done, you’ll be left scratching your head or otherwise disappointed)\n\nA little about us...\n\nWe’re a small-but-mighty with funding and a strategic partnership with the most influential voice in women’s health: the American College of Obstetricians & Gynecologists (ACOG).\n\nOur mission is to remove the digital roadblocks that interfere with healthcare providers’ ability to spend quality time with patients (Oh, and we try to help them make better decisions along the way as well).\n\n...A Lot About You\n\nIdeally, you are a multitalented wunderkind who runs circles around each of the below bullet points, but let’s be real: while some of these are must-have, many are wish-list.  We may have gotten a bit carried away with these, so if feel your unique combination of skills is close-ish to the mark, don’t hesitate to reach out. In fact, do so enthusiastically.\n\nResponsibilities\n\n\n* Prepare test & release plans for features in design / development.\n\n* Facilitate the creation of multi-staged rollout plans with a variety of stakeholders.\n\n* Work with engineering and customer success to define and maintain quality standards.\n\n* Lead the pre-release acceptance testing process along with the product manager.\n\n* Oversee (i.e. be the main point of contact) during the release process.\n\n* Prepare and distribute release notes as features are delivered.\n\n* Lead the organization in continually making improvements to the release process.\n\n* Make sure things actually get tested (while we strongly believe in developers/reviewers testing, realistically, you'll be doing some of this too)\n\n* Automate yourself with automated testing (we have a healthy start on e2e testing using Cypress) as much as possible to free yourself up to do other things.\n\n\n\n\nRequirements\n\n\n* Demonstrated success building sane release processes within organizations\n\n* Strong written and oral communication skills that ensure that people are speaking the same language about expectations and responsibilities\n\n* A demeanor that brings a calm confidence to the sometimes frenetic world of releasing software (or convince us that a frenetic demeanor is actually the right answer!)\n\n* Experience with quality assurance processes, standards, and tools\n\n* Enough technical understanding to discuss feature nuances with engineers\n\n* Ability to both pay attention to the details, and also keep a bead on the broader context.  Put another way, you don't let the perfect get in the way of the good.\n\n* You've worked at startups before or have always been looking for an excuse to\n\n* You work well in a loosely structured PM/Managerial environment (we’re agile with a “little a”)\n\n* Have experience with e2e testing (ideally Cypress), dealing with issue tracking (Jira; sorry), and version control (merging, automation, etc.) in Github.\n\n\n\n\nUs + You?\n\nAs the newest member our engineering team, you’ll be an integral part of every aspect of our business strategy, dev roadmap, technology architecture decisions, and, undoubtedly, will wear a lot of hats.  \n\nOne of the hats -- in addition to your release/process/QA hats -- will, like all of our employees, be the Customer Hat. At Dorsata, we are fervent (rabidly obsessive, really) believers in frequent, high-touch interactions with our involved, loyal customer base, who drives our roadmap.  As we've grown, developers are often removed from the day-to-day, but you should be the type of person who is at least able to empathize and ask good questions of customers.\n\nObligatory Message to Third Party Recruiters:\n\nIf you're a third-party recruiter who is looking to send us resumes, please don't. We don't accept resumes from third-party recruiters. No, we're not interested in how Yet Another Recruiting company can help us make the world a better place, etc.; we already know good people who do that when we need to. (We're amazed at the number of random LinkedIn messages from recruiters we see, both on the hiring and job seeking side. Yes, you're great human beings, but please move along.  No, really, please move along now, dear recruiter friend.)\n\nAbout Dorsata\n\nDorsata’s clinical workflow intelligence platform is designed to work both top of and inside of the existing electronic health records (EHRs) that our customers use. The ACOG Prenatal Record -- our flagship product for the Dorsata platform -- is an AngularJS (migrating to Vue)/Rails SPA designed collaboratively with women’s health providers to support the way that they work & think -- not tell them how to work & think (or add additional clerical burdens to their already-busy day). We want practitioners of women’s health to feel like they are using a piece of software not only designed for them, but by them.  \n\nMore About Us:\n\nHow We Interview & Hire\n\nLike many of the other startups you are currently perusing on stackoverflow/angellist/hired/vettery/reddit/linkedIn/etc., our interview process begins with an intro call to help you learn more about the role, for us to hear more about you, and to help the two of us decide if Dorsata is a mutual fit. If we move forward, the next step will be a more in depth call with us that dives into some problem solving about healthcare.  Based on that problem solving exercise, we do a quick real-world based coding test to make sure you actually have a little AngularJS (or React or Vue or AngularX) / what a computer is, though for this interview, we make actually just build something that's a little broken and have you help figure out where.  \n\nFull disclosure: we're still figuring out how to interview for this position.  Feel free to game the system by suggesting how we should interview for this role. Even just mentioning this section in your cover letter would be nice to tell us that you actually read this. You'd be surprised at how many people don't.\n\nWe're small, so we also like to have people talk to our CEO as part of our hiring process. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to React, DevOps and Medical jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nSection 1: Position Summary\nThis role provides a strategic and service driven focus in leading the desktop services team that services all Ascensus offices and is responsible for the overall Associate IT experience, including driving the future direction in technology and process. The leader in this role is required to supervise a large group of associates by demonstrating a strong balance of technical knowledge and leadership skills critical to participating in the strategic direction of the teams and collaboration with peers.  This position will be the primary vendor relationship owner with outsourced services providing IT service desk delivery.\nThe leader of this team must ensure that the highest level of support are the drivers underscoring the client service mindset of this team and that the team work together to drive organizational outcomes and changes to support growth and scale efficiencies.  The ability to be flexible and agile in thinking is critical to achieving quality and timeliness in delivery of service as set by the Technology organization. This position will have advanced knowledge of enterprise IT best practices including the latest in ITSM platforms and ITIL focus.  Expertise in Windows and Mac desktop environments, and advanced knowledge of networking, server environment, virtual desktop delivery, and emerging solutions will be a requirement for this role\nThis leadership role will be responsible to partner with Human Resources to manage adequate staffing levels commensurate with variable volumes related to seasonality and changing business conditions.\nAccountability for maintaining a culture of continuous learning; foster an environment of accountability, feedback, and team collaboration\nConduct performance conversations and reviews and other HR related practices that are critical to developing talent.\nThe Ascensus Director of Desktop Services will be required to efficiently and effectively manage a sizeable budget and work with leaders across finance and technology in forecasting projected spend. \nSection 2: Job Functions, Essential Duties and Responsibilities\n* Create a plan, establish policies, guidelines, metrics to guarantee high level of associate satisfaction with desktop service delivery\n* Collect and analyze Help Desk metrics for departmental learning and process improvement\n* Maintain and improve system monitoring and failure procedures, to proactively resolve issues impacting our associates.\n* Establish a hardware strategy and identify and document hardware standards across the organization.\n* Establish and maintain a centralized desktop, peripheral, and application inventory, ensuring focus on license management.\n* Manage IT vendors, including reviewing terms and conditions of contracts and ensuring contractual requirements are met and returning value to the organization\n* Establish analytics-based staffing model for scaling team to keep pace with company growth\n* Responsible for A/V meeting delivery and endpoint management\n* Work with Security Operations to formulate security recommendations and design security services related to desktop services environments\n* Implement technical solutions to contractual requirements supporting, , SOC I, SOC2, and other frameworks\n* Partner with business teams and lead responses to external audits, penetration tests and vulnerability assessments\n* Perform project leadership tasks on select desktop services projects, including periodically delivering presentations and updates on IT strategy and projects\n* Evaluate, recommend, and deliver on enhanced desktop solutions, including automation opportunities and delivery efficiencies.\n* Responsible for process development, documentation, and continuous improvement in the desktop environment, with a DevOps focus on service delivery.\n* Evaluate applicable new technology, build consensus and plan to introduce cost justifiable technology\n* Research and stay current on IT strategy and operations, best practices and function as a subject matter expert in these areas; maintain an adaptable posture on technology changes to keep Ascensus current\n* Facilitate the creation of cohesive support documentation.  Train teams in new technologies and processes.  Evaluate support needs and develop effective support materials and monitors.\n* Work with the recruiting team to attract, on-board and retain diverse top talent\n* This position will lead the Desktop Services departments, and work closely with other IT leaders\n* Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.\n* Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.\n\n\nSupervision  \n* Lead a team of technology professionals who are geographically dispersed office and remote environments\n* Ensure all associates have appropriate goals and development/training plans in place; manage and mentor the team; be a conduit for development resources and support\n* Responsible for ensuring that team is meeting and exceeding expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed and protocol observed to provide effective customer service and meet requirements through an ITIL framework.\n* Conduct regular team meetings and one-on-one meetings with team members\n* Focus on the Associate Experience and drive the organizations noble purpose, business strategy, and core values to each and every associate on your team as measured by associate engagement survey scores and business results\n* Develop people and teams through coaching, mentoring, and feedback\n* Proactively implement strategies to improve associate satisfaction and deliver results\n\n\nSection 3:  Experience, Skills, Knowledge Requirements \n* Bachelors degree in Computer Science or equivalent work experience\n* 5+ years in IT leadership role; 10 years in IT operations/desktop support/service experience\n* 3+ years of hands-on experience with ServiceNow or similar ITSM/ITAM platform\n* Expert level knowledge of desktop services resources, services, and applications appropriate for an enterprise environment\n* Proven expertise in the acquisition, installation, maintenance, and management of enterprise IT assets\n* Advanced knowledge of enterprise wireless device management\n* Proven expertise in a Microsoft enterprise environment, including Active Directory management\n* Experience managing geographically dispersed teams\n* Excellent organization skills, proven analytical abilities and decision-making skills\n* Excellent consultative, verbal/written communication skills, presentation and analytical ability\n* Excels in a result focused organization\n* Exceptional leadership, mentoring, coaching, management and interpersonal skills\n* Conflict resolution, continual improvement, empowerment, and increasing transparency.\n* Passion for quality and continuous improvement of processes and software\n* Ability to work collaboratively with other leaders and associates to further the posture of the Ascensus IT Service delivery and technical posture of the organization\n* Strong overall sense of ownership\n* Flexibility throughout the year with a focus on changing business needs and unexpected situations\n* Prior project management and/or process improvement experience\n\n\nPreferred technology skills:\n* Call center and workforce management solutions (inContact, NICE, etc.)\n* Desktop deployment software, strategies, and execution (Microsoft Intune/AutoPilot)\n* Microsoft Windows patch management technologies (SCCM, BCM)\n* O365 and other cloud desktop services\n* Advanced Active Directory concepts/skills\n* Mac administration and management tools (JAMF, Addigy, etc.)\n* Cisco-based networking\n* PowerShell\n* DevOps/Automation toolsets\n* Enterprise architecture and technical design experience\n* ITIL Service/process\n\n\nWe are proud to be an Equal Opportunity Employer\n \n\nAscensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people.  Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 10 million Americans save for retirement and college.\n\n Ascensus is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Ascensus also takes affirmative action to employ, and advance in employment, qualified women, minorities, and covered veterans. Ascensus also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state laws \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Executive, DevOps, Finance, Cloud, Microsoft and HR jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n