About the Job:\nLaunchDarkly is seeking a Director of Revenue Systems and Strategy to join our Revenue Operations and Enablement team. This position will report directly to the VP GTM Strategy & Revenue Operations.\nRevenue Operations & Enablement serves as a strategic partner to the Revenue Organization, overseeing GTM planning, strategy, analytics, insights, technology, and enablement. Each team within Revenue Operations & Enablement is dedicated to building trusted advisory groups, defining operational excellence, and executing strategic priorities. This role is a key player in helping Revenue team members become productive quickly and efficiently through partnerships with Enablement and will contribute significantly to building an analytics-driven business future at LaunchDarkly.\nResponsibilities:\n\n\n* \nTeam Leadership and Development: Manage, develop, coach, and mentor an existing team of subject matter experts in Salesforce and various productivity tools. Continue to build a best-in-class team.\n\n\n* \nStrategic Consistency: Define and drive consistency in the GTM/Revenue Systems function, collaborating with business stakeholders and cross-functional teams.\n\n\n* \nSalesforce Management: Own and drive the strategy for Salesforce as the source-of-truth CRM, including data strategy, instrumentation, governance, and alignment.\n\n\n* \nTechnology Stack Strategy: Own and drive the strategy for the existing tech stack. Evaluate redundancy, identify gaps, and build a scalable, long-term ecosystems roadmap.\n\n\n* \nCross-Functional Collaboration: Partner with IT, Internal Tools, and BizOps teams for tool evaluation and assessments, onboarding, integration, development, and change management.\n\n\n* \nProcess Development and Automation: Collaborate with Revenue leadership and RevOps groups on process development, alignment, and automation.\n\n\n* \nStrategic Initiatives: Work with various stakeholders (RevOps & Enablement, Revenue, Finance, Marketing, BizOps, TechOps, Internal Tools, Data) to develop, structure, and execute strategic initiatives by developing PRDs, leading discovery and evaluations, and providing insights and recommendations.\n\n\n\n\nQualifications:\n\n\n* \nLeadership: Transformational people leader who inspires team and organizational culture to achieve best-in-class capabilities, processes, and performance. Strong evidence of developing talent and leading an organization to excellence.\n\n\n* \nExperience: 10+ years of progressive experience in Sales Operations within enterprise SaaS companies, with experience in other Revenue operations functions being a plus. Proven ability to lead and execute within a fast-paced, high-growth, complex organization with global operations.\n\n\n* \nTeam Building: 5+ years of experience in building and managing high-growth teams, with a proven track record of coaching and developing team members for growth opportunities.\n\n\n* \nPassion for Tools and Automation: Enthusiasm for tools, automation, and system effectiveness. Experience with CRMs and productivity tools, including Salesforce, Outreach, Chili Piper, Atrium, Lucidchart, LinkedIn Sales Navigator, CPQ, etc.\n\n\n* \nData and Analytics: Experience with reporting, data analytics, and data instrumentation. Good understanding of Salesforce architecture and ecosystem.\n\n\n* \nProject Management: Strong project management expertise in business process alignment and tools implementation.\n\n\n* \nCommunication Skills: Strong written, verbal, and presentation skills. Ability to multitask, prioritize a variety of tasks, and meet deadlines. Organized and detail-oriented with strong problem-solving and analytical skills.\n\n\n* \nBusiness Process Acumen: Strong understanding of business process flow and the upstream/downstream impact.\n\n\n\n\n\nPay:\nTarget pay range for a Level M4 in San Francisco/Bay Area: $165,000 - $194,000*  \n*Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.\nLaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, degree level, and location.\nAbout LaunchDarkly:\n\nModern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. \n\nThe LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:\n\n\n* Improving the velocity and stability of software releases, without the fear of end customer outages\n\n* Delivering targeted experiences by easily personalizing features to customer cohorts\n\n* Maximizing the business impact of every feature through the ability to experiment and optimize\n\n* Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types\n\n* Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability\n\n\n\n\nAt LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected]. \n\nOne of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset.\nDo you need a disability accommodation?\nFill out this accommodations request form and someone from our People Operations team will contact you for assistance.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Mobile and Sales jobs that are similar:\n\n $55,000 — $97,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOakland, California, United States

About Phaidra\n\nPhaidra is building the future of industrial automation.\n\nThe world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.\n\nPhaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:\n\n\n* We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.\n\n* We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.\n\n* We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.\n\n\n\n\nOur team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.\n\nPhaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, and India.\n\n**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**\nWho You Are\n\nWe are looking for a very experienced Software Engineer with a focus on MLOps tech leadership to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n\n* We are seeking a team member located within one of the following areas: USA/Canada/UK/EU\n\n\n\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as a very experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidra’s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 days…\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good “first-tasks” to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 days…\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 days…\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 10+ years of work experience.\n\n* Proven record on impact as a Tech Leader and bar-raiser for ambitious Software Engineering teams\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Extensive experience with platform Software Engineering with the ability to contribute on all levels as an individual contributor and tech leader\n\n* Strong expertise on building, operating and monitoring large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and metrics collection\n\n* Ability to take ownership of realtime production systems - aligning technical with business requirements, raising the bar for operational excellence and on-call incident handling\n\n* Strong expertise in Python and Cloud environments\n\n* Very good grasp of Machine Learning (especially Deep Learning) fundamentals\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience with building applications that can be deployed in cloud, as well as in hybrid or on-prem environment\n\n* Exposure to Reinforcement Learning or other in-depth knowledge on modern ML applications\n\n* Experience with industrial applications, industrial control systems, IoT, sensor time series applications, or similar\n\n\n\nRelevant Technologies from our Stack\n\n\n* Python, Go\n\n* PyTorch, PyTorch Lightning\n\n* Ray.io, Prefect, mlflow\n\n* REST & gRPC micro-services\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Grafana Cloud, Prometheus\n\n* Poetry, Pants\n\n* Gitlab CI, ArgoCD, Atlantis\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* \n\nMeeting with Operations (30 minutes): The purpose of this interview is to meet you, learn more about your background, discuss what you are looking for in a new position and cover formalities around your application.\n\n\n* \n\nTech Lead interview (60 minutes): This interview is a combination of technical and cultural fit assessment. We will cover your technical experience and the skills as an engineer and a tech lead while discussing projects that you have worked on in the past. You will meet the manager for the role as well as our VP of Engineering, with the opportunity to ask any questions about the team, role and engineering at Phaidra.\n\n\n* \n\nML system design & SRE (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring\n\n\n* \n\nML interview (60 minutes): This interview will focus on Machine Learning approaches, algorithms and theory. You will be asked about ML algorithms you are familiar with, how they work under the hood and how to use them in an applied setting.\n\n\n* \n\nCulture fit interview with Phaidra’s co-founders (30 minutes): This interview focuses on alignment with Phaidra’s values and the mutual cultural fit.\n\n\n\nBase Salary\n\n\n* US Residents: $156,000-$234,000/year\n\n* UK Residents: £108,000-£162,000/year\n\n\n\n\nSalary ranges for EU countries will vary based on the market rate for the location.\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation.\nBenefits & Perks\n\n\n* Fast-paced and team-oriented environment where you will be instrumental in the direction of the company.\n\n* Phaidra is a 100% remote company with a digital nomad policy.\n\n* Competitive compensation & equity.\n\n* Outsized responsibilities & professional development.\n\n* Training is foundational; functional, customer immersion, and development training.\n\n* Medical, dental, and vision insurance (exact benefits vary by region).\n\n* Unlimited paid time off, with a minimum of 20 days off per year requirement.\n\n* Paid parental leave (exact benefits vary by region).\n\n* Home office setup allowance and company MacBook.\n\n* Monthly remote work stipend.\n\n\n\nOn being Remote\n\nWe are thoughtful about remote collaboration. We look to the pioneers - like Gitlab - for inspiration and best practices to create a stellar remote work environment. We have a documentation-first culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team building events once per month - and even hold virtual socials to watch rocket launches! We have a yearly in-person, all-company summit in locations like Seattle, Athens, Goa, and Barcelona.\nEqual Opportunity Employment\n\nPhaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [email protected].\nE-Verify Notice\n\nPhaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee’s Form I-9 to confirm work authorization for those residing in the United States.\n\nAdditional information about E-Verify can be found here.\n\n#LI-Remote\n\nWE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Engineer and Backend jobs that are similar:\n\n $70,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States

Who You Are\n\nWe are looking for a driven Software Engineer (MLOps) to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers who may not be tech-savvy. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n**We are seeking a team member located within one of the following areas: USA/Canada/UK\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as an experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Design and optimize data storage & retrieval mechanisms for high throughput, security & ease of access.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidra’s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 days…\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good “first-tasks” to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 days…\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 days…\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 7+ years of work experience.\n\n* Bachelors or Masters in Computer Science, or equivalent experience.\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Expertise with production Software Engineering - relational and non-relational data modelling, micro-services, understanding of event driven systems, etc.\n\n* Strong experience building large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection.\n\n* Strong expertise in Python and Cloud environments\n\n* Good grasp of Machine Learning (especially Deep Learning) fundamentals.\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience as a service owner of a realtime production system - operating & monitoring services in production, including using observability tooling such as Prometheus, Grafana, Tempo or equivalent offerings and incident management.\n\n* Experience with building applications that can be deployed in cloud, hybrid or on prem environments\n\n* Exposure to Reinforcement Learning\n\n\n\nOur Stack\n\n\n* Languages - (Backend) Python, Go; (Frontend) JavaScript/TypeScript, React; Customer SDK & Clients - C# .NET\n\n* PyTorch\n\n* Cypress\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* Gitlab CI, ArgoCD, Atlantis, Vercel\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Ray.io\n\n* REST & gRPC micro-services\n\n* Poetry, Pantsbuild\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* Initial screening interview with a People Operations team member (30 minutes): The purpose of this interview is to meet you, learn more about your background, and discuss what you are looking for in a new position.\n\n* Hiring manager interview (30 minutes): The purpose of this meeting is for you to get to know the manager for the role. This chat will mainly focus on your previous experience and technical background. You can expect to talk about projects that you have worked on in the past and ask any questions about the team & role.\n\n* Technical Interview 1 (60 minutes): The purpose of this interview is to assess your skills in Machine Learning and related mathematics.\n\n* Technical Interview 2 (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring.\n\n* Meeting with VP of Engineering (30 minutes): This interview is a combination of technical and cultural fit assessment. You will cover the technical experience and the skills that you brinand have an opportunity to ask any questions about the team’s culture or vision.\n\n* Culture fit interview with Phaidra’s co-founders (30 minutes): This interview focuses on alignment with Phaidra’s values\n\n\nBase Salary\n\nUS Residents: $115,200-$208,800/year\n\nUK Residents: £96,400-£144,000/year\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Senior, Engineer and Backend jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States

\nRebellion Defense is building the mission capabilities required for this software-defined era of defense. We are equipping our warfighters with the best software to detect, deter, and outpace the modern adversary at speed and scale. We’ve brought together technologists who have built software products that transformed our way of life in the commercial sector with defense experts who deeply understand the mission and the stakes to build technology exclusively for defense and national security. Our people are passionate about creating a company where technologists empower the military and our civil servants to solve some of the hardest problems in government. Rebellion Defense is driven by our mission — but a set of core values binds us together: we hire by them, operate through them, and uphold them in every decision we make for ourselves and for our customers.\n\nWe are hiring a Director, Technology Operations to join our team. While this role can be located anywhere in the United States, you may choose to work from our Washington, DC headquarters. Relocation assistance may be provided. Occasional travel may be required.  \n\nAs a Director, Technology Operations, you will:\n\n\n* Lead a multi-disciplinary and fully remote team of IT operations, system administrators, and  full-stack devops engineers \n\n* Create and own IT operations strategy and roadmap; define SOPs and SLAs; and identify necessary process improvements for effective operations\n\n* Measure, monitor, and maintain the teams’ ability to meet or exceed documented service desk SLAs\n\n* Manage the IT and infrastructure systems’ department budgets in partnership with the Chief Operating Officer and Operations team\n\n* Build and maintain relationships with hardware/software vendors and service providers\n\n* Own and maintain core IT applications (OKTA, Kandji, GSuite, Slack, etc)\n\n* Proactively communicate with Company leadership about strategic progress and critical outcomes \n\n* Successfully recruit, manage, motivate, and develop high performing teams\n\n\n\n\nPreferred Qualifications for this position include:\n\n\n* Bachelor’s degree in IT, Computer Science, or related field\n\n* Prior professional work experience in an enterprise selling software products to the federal government\n\n* 10+ years of IT management and leadership experience\n\n* Proven ability to effectively lead and meet business objectives in a global, collaborative and high performance work environment.\n\n* Change management knowledge and ability to operate effectively in fast paced environment.\n\n* Demonstrated experience in vendor management and capacity planning in a fast growth environment.\n\n\n\n\nWe embrace diversity and difference, and believe that broadening the perspectives of our teams will help enable innovation and lead to better outcomes. We encourage your application even if you may not meet all the preferred qualifications. We work collaboratively as a team to support one another in our mission and promote professional development.\n\nThe annual salary range for this role as it is posted is $200,000 to $300,000 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.  Benefits listed in this posting may vary depending on the nature of your employment with Rebellion Defense.\n\nDisclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.\n\nThe nature of our work: \n\nMany of the national security programs that are supported by Rebellion’s products operate in secure environments. It is a requirement of this position that you are able to obtain and hold a personnel security clearance. \n\nRebellion Defense is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  Rebellion Defense does not discriminate against applicants on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, veteran status, disability, or any other protected characteristic in accordance with federal, state, and local law.\n\nRebellion’s products are subject to export controls, including the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). To work with our products, you must be a U.S. citizen, a lawful permanent resident of the US, a protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorizations from the US Department of State or US Department of Commerce. \n\nRebellion Defense is committed to providing reasonable accommodations for qualified individuals with disabilities as they go through our job application and interview process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]\n\nBy submitting your application, you affirm the content contained therein is true and accurate in all respects. Please note that prior to employment, Rebellion Defense will obtain background checks for employment purposes that may include, where permitted by law, the following: identify verification, prior employment verification, personal and professional references, educational verification, and criminal history. For certain roles, additional background checks covering additional information and activities may be required, including checks conducted by the U.S. government or service providers on behalf of the U.S. government.\n\n"By clicking "Submit Application" you are consenting to the use and retention of the information you have provided as set forth in Rebellion's Privacy Policy (https://rebelliondefense.com/privacy-policy)." \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps and DevOps jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States

\nCompany Description\n\nAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.\n\nBrief Overview:\n\nThe Lead QA Engineer will play an important role in the QA Engineering department. Specifically, they will work to automate and integrate test automation with our CI/CD pipeline as well as contribute to the scalability of our current and future test automation frameworks under a continuous testing methodology. The ideal candidate would be engaged to learning new skills and tools as the position evolves with the technology of the organization.\n\nYou embrace challenges and want to make a difference. You are curious and ask the right questions.\n\nYou are a self-driven individual with passion for innovation, who understands the value of an advanced testing practice can bring to an organization and are interested in using cutting edge technology paired with Agile methodologies to solve problems.\n\nDoes working as a QA Lead building the next-generation virtual care platform, 100% in the cloud using SPA framework and microservices-based architecture interest you?\n\nIf yes, we want to meet you!\n\nCore Responsibilities:\n\nWhat you will be doing:\n\n\n* Lead teams testing initiatives via coaching and enabling team members in contributing to the overall quality of products we support and develop. (e.g use & extend test framework capabilities, standardize testing practice across org, help design for testability)\n\n* Help productize and standardize test frameworks for reusability, maintainability, and extensibility across the organization.\n\n* Create automated software tools to verify and quantify the quality of the produced software\n\n* You are an Engineer – able to provide a fix to the defect you uncovered? - “blur the lines”.\n\n* Uncover, document and track defects\n\n* Improve test case execution efficiency and test coverage\n\n* Perform manual and automated Functional, Performance and End to End Product and System tests\n\n* Create training documentation & conduct knowledge transfer sessions\n\n* Work in an agile development environment, collaborating with the Engineering and Product teams to deliver quality software iteratively\n\n* Integrate QA processes into Software Development & Release Cycles\n\n* Troubleshoot issues in live, high availability systems.\n\n* Collaborate with the DevOps teams to design ideal strategies for Continuous Integration and Continuous Deployment\n\n\n\n\nThe technologies you’ll be using:\n\n\n* Source Control/CI/CD: GitLab (Infra-As-Code, Pipeline-As-Code, …)\n\n* Repository Manager: Artifactory\n\n* Containerization: Kubernetes, Docker\n\n* Cloud Computing: AWS Lambda, CloudFront/CloudWatch, Redis, Terraform, EC2, EC2 Autoscaling, APIGEE, and others\n\n* Programming Languages and Frameworks: JS/TypeScript, Java\n\n* Static Code Analysis: SonarQube\n\n* Data Storage: MySQL, MongoDB, Dynamo DB, AuroraDB\n\n* Testing Frameworks and tools: Cypress, Jest, MochaJS/ChaiJS, SuperTest, TestNg, RestAssured, RestTemplate, Selenium WebDriver, JMeter/Gatling, WireMock and others\n\n\n\n\nQualifications:\n\n\n* 8+ years of professional experience in Software Test Automation in a Continuous Integration and Continuous Deployment environment - framework creation and deployment, test automation design and maintenance\n\n* 5+ yrs testing RESTful APIs - manual and automated\n\n* 5+ yrs using/contributing to Python, Java or JS based automation framework\n\n* 1+ yrs using Gitlab (as user & contributor), SonarQube (as user)\n\n* 1+ yrs using Project Management/Defect Tracking Systems such as JIRA.\n\n* 1+ yrs experience using SQL and Non-SQL databases\n\n* 1+ yrs experience in performance/load testing with any of: JMeter, Gatling, Locust, Taurus\n\n* Experience with Swagger or similar frameworks is preferred\n\n* Experience automating UI (desktop, mobile, ott) applications, is a plus\n\n* Bachelor's Degree in Computer Science, or related field (or equivalent experience)\n\n\n\n\nWho we need:\n\n\n* Traits:\n\n\n\n* Passionate: You take pride in your work\n\n* Empathic: You show empathy for others\n\n* Participative: You are eager to collaborate to find solutions\n\n* Flexible: You welcome feedback from the team to improve on your designs.\n\n* Self-learner: You are enthusiastic in learning, as well as sharing what you know with your teammates.\n\n\n\n* Qualities:\n\n\n\n* Diverse skill set: someone that can do automation testing but also manual/black box testing if that’s the need.\n\n* Intellectual Curiosity: critical thinking and complex problem-solving abilities\n\n* Contextual Adaptability: able to adapt to different testing approaches depending upon the context of the projects.\n\n* Time management: managing time wisely by prioritizing and automating test cases\n\n* Understand business needs:  able to take the ultimate call on a system’s ability to go live and provide the business with strategic inputs from testing perspective.\n\n\n\n\n\n\nAdditional information\n\nYour Team:\n\nShould you join Amwell and the Engineering team, you can expect:\n\nThe development organization is a multi-disciplinary team of engineers dedicated to creating a state-of-the-art TeleHealth experience on every platform we can get our hands on. Our cross-functional teams follow a pragmatic Agile methodology as we balance feature requests, strategic initiatives, tech debt, and exciting partnerships on the path to delivering a market leading product to a quickly growing customer base. We work hand in hand with the whole Amwell organization to ensure that our product meets the needs of all of our users.\n\nWorking at Amwell:\n\nAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. \n\nOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.\n\nAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.\nAmwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!  Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.\n\n\n* Unlimited Personal Time Off (Vacation time)\n\n* 401K match\n\n* Competitive healthcare, dental and vision insurance plans\n\n* Paid Parental Leave (Maternity and Paternity leave)\n\n* Employee Stock Purchase Program\n\n* Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program\n\n* Free Subscription to the Calm App\n\n* Tuition Assistance Program\n\n* Pet Insurance\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales, SaaS, Jira, DevOps, Cloud, Engineer, Digital Nomad, Marketing, Design, Medical, Salesforce, Ads, Mobile, Education, Analyst, Admin, Microsoft, Senior, JavaScript, Elasticsearch, C, Docker, Testing, Scrum, Travel and Java jobs that are similar:\n\n $67,500 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States